Commit Graph
55 Commits
Author SHA1 Message Date
f33e469e9a feat: Unread Count: Frontend changes for showing unread count badges (3/3)[CW-6851] (#14372)
# Pull Request Template

## Description
This is the third and final PR in a series of PRs for Introducing unread
counts in the sidebar for inboxes and labels.

In this PR:
* Added frontend changes to show the badges for unread counts for
Inboxes and Labels
* Added specs for the changes

Issue:
https://linear.app/chatwoot/issue/CW-6851/support-unread-conversation-counts



## Type of change

Please delete options that are not relevant.

- [ ] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

Tested this locally. Cases to test:
* Send a message from the widget and see if the count changes
* Mark a conversation as unread and see the count change for inbox
* Open an unread conversation as agent and see the count go down
* Add a label to an unread conversation from sidebar right click action
without opening the conversation and see the count of un-reads on the
label change

Added the screenshot of how it will look like

<img width="614" height="990" alt="Screenshot 2026-05-05 at 7 00 11 PM"
src="https://github.com/user-attachments/assets/99fbaa9f-bcf2-4d8d-86e2-5727f652a9dd"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-05-20 19:21:25 +05:30
f23d95e004 feat: Add Pinia support and relocate store factory (#12854)
Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-11-28 16:31:59 +05:30
e33f28dc33 feat: Companies page (#12842)
# Pull Request Template

## Description

This PR introduces a new Companies section in the Chatwoot dashboard. It
lists all companies associated with the account and includes features
such as **search**, **sorting**, and **pagination** to enable easier
navigation and efficient management.

Fixes
https://linear.app/chatwoot/issue/CW-5928/add-companies-tab-to-dashboard

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Screenshot
<img width="1619" height="1200" alt="image"
src="https://github.com/user-attachments/assets/21f0a666-c3d6-4dec-bd02-1e38e0cd9542"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-11-18 15:29:15 +05:30
9fb0dfa4a7 feat: Add UI for custom tools (#12585)
### Tools list

<img width="2316" height="666" alt="CleanShot 2025-10-03 at 20 42 41@2x"
src="https://github.com/user-attachments/assets/ccbffd16-804d-4eb8-9c64-2d1cfd407e4e"
/>

### Tools form 

<img width="2294" height="2202" alt="CleanShot 2025-10-03 at 20 43
05@2x"
src="https://github.com/user-attachments/assets/9f49aa09-75a1-4585-a09d-837ca64139b8"
/>

## Response

<img width="800" height="2144" alt="CleanShot 2025-10-03 at 20 45 56@2x"
src="https://github.com/user-attachments/assets/b0c3c899-6050-4c51-baed-c8fbec5aae61"
/>

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-10-06 09:05:54 -07:00
Sivin VargheseandGitHub 59ba91473a feat: Agent capacity policy index page with CRUD actions (#12409) 2025-09-12 16:22:42 +05:30
55633ab063 feat: Agent assignment policy index page with CRUD actions (#12373)
# Pull Request Template

## Description

This PR incudes new Agent assignment policy index page with CRUD
actions.

Fixes
https://linear.app/chatwoot/issue/CW-5570/feat-assignment-policy-index-page-with-actions

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom

https://www.loom.com/share/17ab5ceca4854f179628a3b53f347e5a?sid=cb64e881-57fd-4ae1-921b-7648653cca33

### Screenshots

**Light mode**
<img width="1428" height="888" alt="image"
src="https://github.com/user-attachments/assets/fdbb83e9-1f4f-4432-9e8a-4a8f1b810d31"
/>


**Dark mode**
<img width="1428" height="888" alt="image"
src="https://github.com/user-attachments/assets/f1fb38b9-1150-482c-ba62-3fe63ee1c7d4"
/>
<img width="726" height="495" alt="image"
src="https://github.com/user-attachments/assets/90a6ad55-9ab6-4adb-93a7-2327f5f09c79"
/>


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-10 12:07:21 +05:30
Sivin VargheseandGitHub df4de508e7 feat: New Scenarios page (#11975) 2025-07-30 19:34:27 +05:30
PranavandGitHub f42fddd38e feat: Add stores for copilotMessages and copilotThreads (#11603)
- Set up stores for copilotThreads and copilotMessages.
- Add support for upsert messages to the copilotMessages store on
receiving ActionCable events.
- Implement support for the upsert option.
2025-05-27 18:36:32 -06:00
6eecd84b22 feat: Add support for bulk action for Captain FAQs (#10905)
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-02-27 17:05:33 -08:00
cb42be8e65 feat(v4): Update the report pages to show aggregate values (#10766)
This PR updates the report pages for agents, inboxes, and teams by
replacing charts with aggregate values (under a feature flag). Users can
click on any item to view more details if needed. Most users seem to
prefer aggregate values, so this change will likely stay.

The PR also includes a few fixes:

- The summary reports now use the same logic for both the front-end and
CSV exports.
- Fixed an issue where a single quote was being added to values with
hyphens in CSV files. Now, ‘n/a’ is used when no value is available.
- Fixed a bug where the average value was calculated incorrectly when
multiple accounts were present.

These changes should make reports easier to use and more consistent.

### Agents:

<img width="1438" alt="Screenshot 2025-01-26 at 10 47 18 AM"
src="https://github.com/user-attachments/assets/bf2fcebc-6207-4701-9703-5c2110b7b8a0"
/>

### Inboxes
<img width="1438" alt="Screenshot 2025-01-26 at 10 47 10 AM"
src="https://github.com/user-attachments/assets/b83e1cf2-fd14-4e8e-8dcd-9033404a9f22"
/>


### Teams: 
<img width="1436" alt="Screenshot 2025-01-26 at 10 47 01 AM"
src="https://github.com/user-attachments/assets/96b1ce07-f557-42ca-8143-546a111d6458"
/>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-01-28 09:19:18 +05:30
d070743383 feat(ee): Add Captain features (#10665)
Migration Guide: https://chwt.app/v4/migration

This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:

- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-14 16:15:47 -08:00
42f6621afb feat: Vite + vue 3 💚 (#10047)
Fixes https://github.com/chatwoot/chatwoot/issues/8436
Fixes https://github.com/chatwoot/chatwoot/issues/9767
Fixes https://github.com/chatwoot/chatwoot/issues/10156
Fixes https://github.com/chatwoot/chatwoot/issues/6031
Fixes https://github.com/chatwoot/chatwoot/issues/5696
Fixes https://github.com/chatwoot/chatwoot/issues/9250
Fixes https://github.com/chatwoot/chatwoot/issues/9762

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-10-02 00:36:30 -07:00
58e78621ba chore: Custom Roles to manage permissions [ UI ] (#9865)
In admin settings, this Pr will add the UI for managing custom roles (
ref: https://github.com/chatwoot/chatwoot/pull/9995 ). It also handles
the routing logic changes to accommodate fine-tuned permissions.

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-09-17 11:40:11 -07:00
12403b75d6 feat: remove log rocket (#9279)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-04-24 12:36:36 +05:30
Muhsin KelothandGitHub 727fa67735 feat: SLA reports store (#9185)
- Added sla reports actions, getters and mutations.
2024-04-03 12:53:31 +05:30
cc47ccaa2c feat(ee): Add SLA management UI (#8777)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-02-20 23:03:22 -08:00
a88d155dd7 feat: update tool-chain to latest (#7975)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-27 14:02:34 +05:30
Muhsin KelothandGitHub 941e7e06cf feat: Add draft messages store (#7476) 2023-07-11 18:29:42 +05:30
9e2f991484 feat: audit logs UI (#6803)
* feat: init auditlogs ui

* chore: add api

* fix: action

* chore: add action,username,time

* feat: add pagination support

* chore: format time

* chore: refactor

* chore: refactor auditlogs api response

* chore: update icon

* chore: rubocop fixes

* Fixes the way meta is handled in store

* Fixes meta not appearing issue

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-04-17 19:11:05 +05:30
62de25960c feat: Integrate LogRocket (#6494)
* feat: install logrocket

* feat: allow log rocket

* feat: enable vuex log-rocket

* feat: integrate vuex with log rocket

* feat: add log rocket identify

* fix: identify if log rocket is initialized

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
2023-02-21 08:42:45 +05:30
0d9ed0674b feat: Add store for conversation watchers (#5808)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-08 09:33:14 -08:00
22d5703b92 feat: Macros listing and Editor (#5606)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-19 17:13:13 -07:00
Pranav Raj SandGitHub 5f4b6f2ce4 chore: Add AgentBot API module (#5599) 2022-10-11 17:23:57 -07:00
Muhsin KelothandGitHub 20f3568583 feat: Portals store integration (#5185) 2022-08-08 15:47:32 +05:30
Muhsin KelothandGitHub 5735a8e377 feat: Articles store integration (#5133) 2022-08-02 17:14:10 +05:30
79a525aa62 feat: Add Bulk actions to conversations (#4647)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-03 11:12:22 +05:30
Pranav Raj SandGitHub b9aa4444b3 feat: Allow users to create dashboard apps to give agents more context (#4761) 2022-06-01 11:13:10 +05:30
91b9168fae feat: Add the ability to add new automation rule (#3459)
* Add automation modal

* Fix the v-model for automations

* Actions and Condition dropdowns for automations

* Fix merge conflicts

* Handle event change and confirmation

* Appends new action

* Removes actions

* Automation api integration

* Api integration for creating automations

* Registers vuex module to the global store

* Automations table

* Updarted labels and actions

* Integrate automation api

* Fixes the mutation error - removed the data key wrapper

* Fixed the automation condition models to work with respective event types

* Remove temporary fixes added to the api request

* Displa timestamp and automation status values

* Added the clone buton

* Removed uncessary helper method

* Specs for automations

* Handle WIP code

* Remove the payload wrap

* Fix the action query payload

* Removed unnecessary files

* Disabled Automations routes

* Ability to delete automations

* Fix specs

* Fixed merge conflicts

Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2022-02-02 18:46:07 +05:30
4398734bdf feat: Adds the ability to have custom view for conversations (#3666)
* feat: Adds the ability to save custom filters and display folders on the sidebar

* Minor fixes

* Review fixes

* Review fixes

* i18n fixes

* Shows conversations when the user click on the folder sidebar item

* Spacing fixes

* Review fixes

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-01-17 09:18:54 +05:30
Sivin VargheseandGitHub fdcc322660 feat: Add the ability to create custom attribute (#2903) 2021-08-31 13:54:34 +05:30
Pranav Raj SandGitHub cb44eb2964 feat: Add CSAT reports (#2608) 2021-07-14 10:20:06 +05:30
d21c1c773b feat: Ability to add label for contact page (#2350)
* feat: Ability to add label for contact page

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2021-06-14 10:36:00 +05:30
fe2af370e0 Feat: Show notes panel on crm page (#2320)
* Feat: Show notes panel on CRM page

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-06-14 09:49:17 +05:30
Muhsin KelothandGitHub 7c7f91e70f feat: Add campaign (#2177) 2021-05-04 15:08:41 +05:30
285f7bbeb5 Enhancement: Ability to assign administrators as conversation assignees (#2142)
* Enhancement: Ability to assign administrators as conversation assignee

Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-04-22 23:17:29 +05:30
6a614a520b chore: Sets up store for teams settings page (#1727)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-02-04 13:19:59 +05:30
c087e75808 feat: notification center (#1612)
Co-authored-by: Pranav <pranav@chatwoot.com>
2021-01-25 00:59:44 +05:30
7718cf7d2c feat: Add global message search (#1385)
* feat: Search messages by content

* Fix search UI

* Add specs

* chore: Filter search results

* Update highlight logic

* Rename query to searchTerm

Co-authored-by: Sojan <sojan@pepalo.com>
2020-11-08 01:46:45 +05:30
43147b3163 Chore: Fix presence for current user (#1001)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-04 20:03:16 +05:30
97ad39713b Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
1ef8d03e18 Feature: Slack - receive messages, create threads, send replies (#974)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Pranav Raj SandGitHub 5cb88237f5 Chore: Move conversationStats to a seperate module (#962)
* Chore: Move conversationStats to a seperate module

* Move toggleTyping to conversationTypingStatus

* Remove unused agentTyping flag

* Fix review comments
2020-06-14 14:07:52 +05:30
Sojan JoseandGitHub 52d28105e4 Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
f819bc0f33 Chore: Use installation config in frontend (#847)
* Use installation config in widget
* Add configuration for installation in UI
* Add config for mailer

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-12 01:31:40 +05:30
5bc8219db5 Feature: Typing Indicator on widget and dashboard (#811)
* Adds typing indicator for widget
* typing indicator for agents in dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-04 23:07:56 +05:30
99eaf59509 Feature: Ability to set an account name (#667)
* Ability to change the account name 
* Ability to set a language to the account

Addresses: #667  #307  

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-06 22:17:07 +05:30
Pranav Raj SandGitHub d6237dfc59 Feature: Add UI to update email notification preferences (#579) 2020-03-01 17:47:08 +05:30
c119c6577b Feature: As a admin, I should be able to add webhooks to account (#572)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-02-29 17:43:49 +05:30
Pranav Raj SandGitHub 0740d4762f Enhancement: Paginate conversation calls in tabs (#560)
* Use conversationPage module for pagination

* Load more conversations

* Reset list if conversation status is changed

* Add specs to conversationPage

* Reset filter when page is re-mounted

* Update text

* Update text
2020-02-26 21:15:01 +05:30
Pranav Raj SandSojan Jose a2b025b548 Feature: View conversation labels on sidebar (#436) 2020-01-21 18:57:44 +05:45