Commit Graph
882 Commits
Author SHA1 Message Date
Muhsin KelothandGitHub 9ad1b219a3 Merge branch 'develop' into feat/whatsapp-embedded-signup 2025-06-11 14:41:20 +05:30
35f06f30e7 feat: label reports overview (#11194)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-06-11 14:35:46 +05:30
Muhsin KelothandGitHub c6df54cc29 Merge branch 'develop' into feat/whatsapp-embedded-signup 2025-06-11 14:24:30 +05:30
4303007786 feat: Enhance Linear integration UX with multi-issue support and improved placement (#11668)
Fixes
https://linear.app/chatwoot/issue/CW-4150/support-for-multiple-issues-linking-in-linear

This PR significantly improves the Linear integration user experience by
relocating the Linear integration from the conversation header to the
contact panel and adding support for multiple issue linking per
conversation.

  ### Key Changes

- **Relocated Linear integration**: Moved from conversation header to
contact panel for better organization and accessibility
- **Multi-issue support**: Added ability to link/create multiple Linear
issues for a single conversation
- **Integration CTA**: Added a dedicated call-to-action section for
users who haven't connected their Linear account yet
  - **UI/UX improvements**: Enhanced design consistency and user flow




<details>
<summary>Screenshots</summary>

  #### Multiple Issues Support


![link-multiple-issues](https://github.com/user-attachments/assets/b56cfa7d-6f98-42db-b4bb-361ae59d0eae)

  #### Integration CTA


![link-multiple-issues](https://github.com/user-attachments/assets/a895fcbe-780a-47f8-9fa4-3a2af8b243e1)

---------

Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-06-10 15:40:02 -04:00
Muhsin KelothandGitHub 27284dd69e Merge branch 'develop' into feat/whatsapp-embedded-signup 2025-06-10 20:11:07 +05:30
Chatwoot BotandGitHub 9b8c8a3850 chore: Update translations (#11574) 2025-06-10 10:10:52 -04:00
Muhsin Keloth a5321376e7 chore: front end improvments 2025-06-10 16:06:22 +05:30
Tanmay Deep SharmaandGitHub 4c21a8d7b4 Merge branch 'develop' into feat/whatsapp-embedded-signup 2025-06-09 09:47:18 +05:30
Tanmay Deep Sharma 34852fccc1 update step four content in case of embedded signup 2025-06-09 02:35:13 +05:30
Tanmay Deep Sharma 700ce0540a Merge remote-tracking branch 'origin/feat/whatsapp-embedded-signup' into feat/whatsapp-embedded-signup 2025-06-08 16:16:32 +05:30
Tanmay Deep Sharma 7cc082e586 incorporate the new UI designs for whatsapp inbox 2025-06-08 16:11:23 +05:30
8bc00f707b feat(ee): Add transcription support for audio messages (#11670)
<img width="419" alt="Screenshot 2025-06-03 at 4 25 37 PM"
src="https://github.com/user-attachments/assets/4b6ddd11-9b91-4981-a571-83746cc4d40b"
/>


Fixes https://github.com/chatwoot/chatwoot/issues/10182

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-06-05 18:29:37 -05:00
273c277d47 feat: Add conversation delete feature (#11677)
<img width="1240" alt="Screenshot 2025-06-05 at 12 39 04 AM"
src="https://github.com/user-attachments/assets/0071cd23-38c3-4638-946e-f1fbd11ec845"
/>


## Changes

Give the admins an option to delete conversation via the context menu

- enable conversation deletion in routes and controller
- expose delete API on conversations
- add delete option in conversation context menu and integrate with card
and list
- implement store action and mutation for delete
- update i18n with new strings

fixes: https://github.com/chatwoot/chatwoot/issues/947

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-06-05 15:53:17 -05:00
raza-akandGitHub 513d954027 feat: Show active Contacts (#8243) 2025-06-04 21:52:13 +05:30
e9a132a923 feat: auto resolve label option and fixes (#11541)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-06-04 14:53:24 +05:30
PranavandGitHub bae958334d feat: Update UI for Copilot (#11561)
- Updated UI for copilot
2025-06-02 22:02:03 -05:00
PranavandGitHub aad6d655d5 fix: Update design to fix the crowded header (#11633)
**Before:**

<img width="907" alt="Screenshot 2025-05-29 at 3 21 00 PM"
src="https://github.com/user-attachments/assets/7738f684-7e9f-40ff-ac49-d9b389eca99b"
/>

**After:**
<img width="903" alt="Screenshot 2025-05-29 at 3 20 33 PM"
src="https://github.com/user-attachments/assets/1213d832-59d8-4d04-be96-f711297a887d"
/>
2025-05-29 18:45:28 -06:00
Muhsin KelothandGitHub 3582d47299 Merge branch 'develop' into feat/whatsapp-embedded-signup 2025-05-29 17:21:39 +05:30
873cfa08d8 feat: Ability to reset api_access_token (#11565)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-05-29 14:42:13 +05:30
Muhsin KelothandGitHub 06e4708e12 Merge branch 'develop' into feat/whatsapp-embedded-signup 2025-05-29 13:27:39 +05:30
Tanmay Deep Sharma 947e4b59e8 remove manual whastapp registeration 2025-05-29 13:02:49 +05:30
23a804512a feat: Update the UI to support the change for Copilot as a universal copilot (#11618)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-05-29 12:35:10 +05:30
Tanmay Deep Sharma 203c010846 Merge remote-tracking branch 'origin/develop' into feat/whatsapp-embedded-signup 2025-05-28 22:23:06 +05:30
Tanmay Deep Sharma c8a66b9ebb feat: add Whatsapp embedded signup API 2025-05-28 20:05:57 +05:30
b1120ae7fb feat: allow searching articles in omnisearch (#11558)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-05-28 13:50:50 +05:30
PranavandGitHub 72c5671e09 feat: Add support for the temperature field (#11554)
<img width="460" alt="Screenshot 2025-05-22 at 3 10 22 PM"
src="https://github.com/user-attachments/assets/e1c6bbd7-cd28-4808-99cb-ebc322531987"
/>


This is a stop-gap solution.
2025-05-22 23:03:10 -07:00
1602b071db feat: Add components to show steps in the copilot thinking process (#11530)
This PR adds the components for new Copilot UI
- Added a Header component
- Added a thinking block.
- Update the outline on copilot input

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-05-20 21:35:29 -07:00
4664402bf3 feat: Delete a contact from the contacts page (#11529)
# Pull Request Template

## Description


**This PR includes:**

1. Adds the ability to delete a contact from the contacts list accordion
section.
2. Improves the expand/collapse transition for the accordion.


Fixes
[CW-4375](https://linear.app/chatwoot/issue/CW-4375/allow-users-to-delete-a-contact-from-the-contacts-page)

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/8c897d24737f40f6b8b29fef76ba18e2?sid=70910b9d-f3db-4d54-8bfc-820db680e537


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-05-20 21:35:14 -07:00
Sivin VargheseandGitHub af650af489 chore: Display Agent Bot token after creation (#11488)
This PR includes:

- Displaying the Agent Bot token after creation
- Updating the avatar icon when an avatar image is not present

Fixes: https://linear.app/chatwoot/issue/CW-4337/agent-bot-token-not-visible
2025-05-20 17:35:18 -07:00
Sivin VargheseandGitHub 2ee63656e2 feat: Prevent saving preferences and status when impersonating (#11164)
This PR will prevent saving user preferences and online status when impersonating. Previously, these settings could be updated during impersonation, causing the user to see a different view or UI settings.

Fixes https://linear.app/chatwoot/issue/CW-4163/impersonation-improvements
2025-05-20 17:34:30 -07:00
f0e8cf4ffe chore(i18n): Update translations (#11501)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-05-16 20:14:50 -07:00
d0611cb7f2 feat: Improve CSAT responses (#11485)
# Pull Request Template

## Description

This PR introduces basic customization options for the CSAT survey:

* **Display Type**: Option to use star ratings instead of emojis.
* **Message Text**: Customize the survey message (up to 200 characters).
* **Survey Rules**: Send surveys based on labels — trigger when a
conversation has or doesn't have a specific label.

Fixes
https://linear.app/chatwoot/document/improve-csat-responses-a61cf30e054e

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom videos

**Website Channel (Widget)**

https://www.loom.com/share/7f47836cde7940ae9d17b7997d060a18?sid=aad2ad0a-140a-4a09-8829-e01fa2e102c5

**Email Channel (Survey link)**

https://www.loom.com/share/e92f4c4c0f73417ba300a25885e093ce?sid=4bb006f0-1c2a-4352-a232-8bf684e3d757

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-05-16 14:18:52 +05:30
Chatwoot BotandGitHub 142bae5fa4 chore: Update translations (#11458) 2025-05-10 19:21:34 -07:00
Shivam MishraandGitHub 4d684da288 fix: Update the copy for excluding the unattended conversations (#11450) 2025-05-08 20:08:12 -07:00
6766b706c1 feat: Add support for typing events in webhooks (#11423)
Added support for typing events in webhooks. Two new events are now
available: `conversation_typing_on` and `conversation_typing_off`.


<img width="746" alt="Screenshot 2025-05-08 at 4 50 24 PM"
src="https://github.com/user-attachments/assets/62da7b38-de0f-42c5-84f4-066e653da331"
/>

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-05-08 17:28:35 -07:00
Chatwoot BotandGitHub 823c3df27f chore: Update translations (#11432) 2025-05-08 15:45:53 -07:00
Shivam MishraandGitHub c87b2109a9 feat: allow auto resolve waiting option (#11436) 2025-05-08 12:52:17 +05:30
Shivam MishraandGitHub 1b23310e4b fix(ux): don't disable input for auto resolve (#11428) 2025-05-07 21:17:24 +05:30
b533980880 feat: Add support for minutes in auto resolve feature (#11269)
### Summary

- Converts conversation auto-resolution duration from days to minutes
for more
granular control
- Updates validation to allow values from 10 minutes (minimum) to 999
days (maximum)
- Implements smart messaging to show appropriate time units in activity
messages

###  Changes

- Created migration to convert existing durations from days to minutes
(x1440)
- Updated conversation resolver to use minutes instead of days
- Added dynamic translation key selection based on duration value
- Updated related specs and documentation
- Added support for displaying durations in days, hours, or minutes
based on value

###  Test plan

- Verify account validation accepts new minute-based ranges
- Confirm existing account settings are correctly migrated
- Test auto-resolution works properly with minute values
- Ensure proper time unit display in activity messages

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-05-07 00:36:15 -07:00
Chatwoot BotandGitHub e08436dde5 chore: Update translations (#11425) 2025-05-07 00:34:06 -07:00
c8daa6c1fe chore: Update translations (#11413)
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-05-06 13:34:27 -07:00
PranavandGitHub cbdbf7900e fix: Update the character count for instructions (#11419)
- Increase the Captain instruction size to 20k instead of 2k
- Fix a display issue in the Captain playground and i18n issue in
Captain form.
2025-05-05 19:41:38 -07:00
bfed849d6a fix: Fix missing translations in copilot (#11411)
This PR does the following:

- Missing translations to the i18n file.
- Test the change with Malayalam (ml) translation. 
- Fixes overflow by setting the width to 100%

_Note_: The prompt text is also set for translation. This is
intentional, there is no change in the behaviour.

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-05-04 18:06:24 -07:00
Chatwoot BotandGitHub 55316ea0a0 chore: Update translations (#11404) 2025-05-01 16:10:29 -07:00
Chatwoot BotandGitHub 251abd02b0 chore: Update translations (#11400) 2025-04-30 15:34:11 -07:00
PranavandGitHub fb6409508b feat: Allow customizing the responses, flows in Captain (#11385)
- Ability to provide custom instructions to captain

<img width="1107" alt="Screenshot 2025-04-28 at 6 11 43 PM"
src="https://github.com/user-attachments/assets/f94cbccc-b4d8-48fd-b6b9-55524129bc50"
/>
2025-04-29 15:42:15 -07:00
59bae616cf feat: add UI for contact notes (#11358)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-04-29 16:08:20 +05:30
Sivin VargheseandGitHub 73f768e0bf fix: Handle slug validation errors in Help Center (#11368)
# Pull Request Template

## Description

This PR fixes an issue with slug validation in the Help Center portal
settings. Previously, users were able to create or update slugs with
invalid characters such as spaces, slashes, and special symbols, which
cause help center to crash.

With this update, slug creation and updates are now properly validated.
Only slugs that match the allowed pattern will be accepted. No spaces,
underscores, slashes, or special characters are allowed.

Examples: **user**, **user-guide**

---

Fixes
https://linear.app/chatwoot/issue/CW-4273/add-validation-for-help-centre-slugs

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/a2ca5e2104984f28b29539293ffed33a?sid=e5064cb8-6220-4c43-99da-242c25d32027


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-04-24 16:58:05 +05:30
630826baed feat: Implement UI for Agent Bots in settings and remove CSML support (#11276)
- Add agent bots management UI in settings with avatar upload
- Enable agent bot configuration for all inbox types
- Implement proper CRUD operations with webhook URL support
- Fix agent bots menu item visibility in settings sidebar
- Remove all CSML-related code and features
- Add migration to convert existing CSML bots to webhook bots
- Simplify agent bot model and services to focus on webhook bots
- Improve UI to differentiate between system bots and account bots

## Video 





https://github.com/user-attachments/assets/3f4edbb7-b758-468c-8dd6-a9537b983f7d

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-04-16 18:02:49 +05:30
Muhsin KelothandGitHub ad17887898 feat: Add warnings for existing instagram messenger channels (#11303) 2025-04-16 12:54:41 +05:30