Pranav and GitHub
87d92f73d4
feat: Improve Report API performance ( #9476 )
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- Re-write the methods for clarity
- Remove the dependency on the ReportHelper class.
- Remove n+1 queries in the average metric time series data.
2024-05-22 17:34:24 -07:00
Shivam Mishra and GitHub
b24626a65a
feat: Include resolution time and waiting time in team & agent report export ( #9296 )
2024-05-02 17:29:52 -07:00
e94b276f64
feat: Add help URLs for features in features.yml ( #9134 )
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Co-authored-by: Pranav <pranav@chatwoot.com >
2024-03-21 10:30:46 -07:00
Sojan Jose and GitHub
1303469087
feat: Ability filter blocked contacts ( #9048 )
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- This PR introduces the ability to filter blocked contacts from the contacts filter UI
2024-03-20 18:11:50 +05:30
f78f278e2f
fix: Update validations for filter service ( #8239 )
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- Refactor filter service for better readability and maintenance
- Add validations for the following:
- If an invalid attribute is passed, a custom exception InvalidAttribute will be thrown.
- If an invalid operator is passed, a custom exception InvalidOperator will be thrown.
- If an invalid value (currently checking only null check), a custom exception InvalidValue will be thrown.
Fixes: https://linear.app/chatwoot/issue/CW-2702/activerecordstatementinvalid-pginvalidtextrepresentation-error-invalid
Fixes: https://linear.app/chatwoot/issue/CW-2703/activerecordstatementinvalid-pginvaliddatetimeformat-error-invalid
Fixes: https://linear.app/chatwoot/issue/CW-2700/activerecordstatementinvalid-pgsyntaxerror-error-syntax-error-at-or
Co-authored-by: Sojan <sojan@pepalo.com >
2024-03-20 16:29:36 +05:30
Muhsin Keloth and GitHub
58dd2633ba
feat: Add contact helper ( #8989 )
2024-03-06 17:39:39 +05:30
881d4bf644
feat: Add backend APIs for the bot metrics ( #9031 )
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Co-authored-by: Pranav <pranav@chatwoot.com >
2024-03-01 08:20:20 -08:00
Pranav Raj S and GitHub
c607f09be0
feat: Improve the rendering of CSV exports ( #8914 )
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Improve the rendering of the datestamp
2024-02-12 20:01:58 -08:00
Pranav Raj S and GitHub
6a630bc489
chore: Render timestamp in a better format in conversation traffic export ( #8897 )
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chore: Render timestamp in a better format in conversation traffic reports
2024-02-09 00:48:10 -08:00
Sojan Jose and GitHub
390cd756e8
chore: Reorganize the installation config settings ( #8794 )
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- Reorganizing installation config settings to move more configurations into UI from environment variables
- Changes to installation config to support premium plans in the enterprise edition
- Fixes the broken premium indicator in account/show and accounts/edit page
2024-01-31 16:48:42 +04:00
Shivam Mishra and GitHub
aacf326ca1
refactor: remove exception tracker ( #8737 )
2024-01-18 17:49:27 +05:30
Shivam Mishra and GitHub
4bf23adcf5
feat: use short_summary for downloading reports [CW-2962] ( #8733 )
2024-01-18 16:06:13 +05:30
Sivin Varghese and GitHub
17faa6c3b2
fix: Undefined method `length' for nil:NilClass ( #8491 )
2023-12-05 16:34:29 +05:30
ad8ba299c9
feat: Author sections in category block and category list ( #8414 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2023-11-27 15:13:38 +05:30
Sivin Varghese and GitHub
2d1f70eb79
feat: Update public portal colors with new design ( #8230 )
2023-11-23 08:16:52 +05:30
950f085e80
feat: Updated the design of the category page ( #8165 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-11-08 18:03:16 -08:00
268e26625b
feat: Adds the ability to see the popular articles ( #8152 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-11-08 18:01:07 -08:00
7041d86e4d
feat: Updated home page design ( #8106 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-11-08 17:59:03 -08:00
78398ee800
feat: Updated public portal header design ( #8089 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2023-11-08 17:56:59 -08:00
b71a580573
feat: Adds dark theme support for public portal [CW-2525] ( #7979 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
2023-10-04 11:56:00 +05:30
Pranav Raj S and GitHub
27419eef66
feat: Add report on customer waiting time ( #7545 )
2023-07-20 12:01:22 -07:00
Pranav Raj S and GitHub
d7566c453d
chore: Take the count directly rather than grouping the conversations ( #7535 )
2023-07-19 12:12:30 -07:00
Shivam Mishra and GitHub
e8a27bea4b
feat: Add APIs for limit check in accounts ( #7242 )
2023-06-15 20:11:40 -07:00
d2aa19579e
feat: Adds support for superscript in help center articles ( #7279 )
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- Adds support for superscript when rendering article markdown
- Chatwoot Markdown Render to render markdown everywhere
Co-authored-by: Sojan <sojan@pepalo.com >
2023-06-14 15:39:00 +05:30
Shivam Mishra and GitHub
2e79a32db7
fix: calculation for resolution count ( #7293 )
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* fix: calculation for resolution count
* test: resolution count bug fix
- ensure enqueued jobs are run
- fix the dates check, conversations resolved today should show up in today
* feat: ensure conversations are resolved
* test: do not count extra events if the conversation is not resolved currently
* fix: typo
2023-06-14 13:50:10 +05:30
Tejaswini Chile and GitHub
99dfe1d5af
feat: Enable template variables in channel greeting messages ( #6971 )
2023-04-26 20:23:46 +05:30
6b2736aa63
fix: inconsistency in report and summary for metric counts ( #6817 )
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* feat: include timezone offset in summary calculation
* fix: exlcude end in date range
* test: explicit end of day
* fix: test for report builder
* fix: reports.spec.js
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Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com >
2023-04-20 12:55:04 +05:30
Shivam Mishra and GitHub
17ff1f11a7
feat: better download for conversation traffic heatmap ( #6755 )
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* feat: genearte report in a grid
* refactor: update API usage
* refactor: separate generate method
* refactor: abstract transform_data
* feat: annotate with comments
* feat: add explicit timezone
* feat: download data only in user timezone
* fix: dates included in heatmap
2023-04-11 09:40:54 +05:30
Shivam Mishra and GitHub
00ee0478eb
feat: IndexedDB based caching for labels, inboxes and teams [CW-50] ( #6710 )
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* feat: allow caching of labels in the account scope
* feat: send cache keys in account json response
* feat: kickstart web worker
* feat: setup basic architecture for workers
* feat: install idb
* feat: add datamanger
* fix: typos
* refactor: rename method
* feat: make init db a manual step
* refactor: separate accountIdFromRoute
* feat: cache enabled API client
* feat: enable caching for inboxes and labels
* feat: enable cache for team
* feat: manage exceptions for team
* feat: add team to data manager
* feat: add a generic listener
* refactor: send only cache keys
* refactor: separate validate method
* feat: add listeners
* feat: add event for revalidate
* feat: add cache keys endpoint
* refactor: fetch cache keys instead of full account data
* fix: key pattern
* feat: don't fetch account for cache_keys
* fix: cache key base class
* refactor: cache keys helper
* feat: add helper
* fix: cache-key update logic
* feat: delete indexeddb on logout
* feat: remove worker.js
* refactor: move data-manager
* refactor: name of file
* feat: add test for DataManager
* refactor: add fake idb to jest setup
* test: cache keys helper
* test: cache keys helper
* test: cache_keys in accounts controller
* refactor: remove cache_keys context
* feat: add policy for cache-keys
2023-03-27 12:16:25 +05:30
Shivam Mishra and GitHub
e5134c9ef5
[CW-53] feat: allow downloading heatmap report ( #6683 )
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* feat: add control header slot
* feat: add download API call
* feat: add conversation traffic template
* feat: allow downloading heatmap content
* feat: wire up download
* fix: grid layout for mobile
* chore: revert formatting
* revert: en.yml file
* feat: add conversation traffic text
* feat: disable rule for map block
* test: conversation traffic
* fix: timezone offset
* feat: download report in UTC
* feat: add UTC warning
* chore: revert formatting
* feat: add traffic text
* chore: fix whitespace change
2023-03-20 15:46:29 +05:30
34a2486e9c
chore: Support plus forwarding in email channel ( #6482 )
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- Support for plus forwarding in the email addresses for email channels
Co-authored-by: Sojan <sojan@pepalo.com >
2023-03-01 15:42:48 +05:30
06ffaa90fc
fix: bots included in time to response metrics ( #6409 )
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* feat: ignore bots in avg_first_response_time
* feat: ignore bots in avg_first_response count
* feat: add bot handoff event
* feat: add handoff event listener and reporting event
* fix: ignore agent bot in first response
* refactor: calculate first_response with last handoff
* refactor: method defn order
* test: new reporting events
* feat: Revert "feat: ignore bots in avg_first_response count"
This reverts commit de1977c219a2e7a9180dd02272244fe3b3f7ce89.
* feat: Revert "feat: ignore bots in avg_first_response_time"
This reverts commit bb9171945d5e3b2f6015f4f96dd1b76b3efb6987.
* fix: business hour calculation for first_reply
* fix: event_start_time for first_response
* feat: add migration to recompute first_responses
* refactor: separate mute helpers for conversation
* refactor: rename migration
* refactor: migration script
* fix: migration typo
* fix: typo in query
* feat: update schema.rb
* Revert "feat: update schema.rb"
This reverts commit 353ef355f2d956dd219907bb66982dc90ca5d896.
* feat: update schema
* refactor: update events as a batch job
* fix: ignore the event if value is negative
* feat: don't create a new hand-off if it's already present
* refactor: break the action into smaller chunks
* refactor: update reporting listener spec
Handle the case to ensure extra bot handoffs are not created for a give conversation
* fix: import error
---------
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com >
2023-02-25 09:48:48 +05:30
7be2ef3292
feat: Google OAuth for login & signup ( #6346 )
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This PR adds Google OAuth for all existing users, allowing users to log in or sign up via their Google account.
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com >
Co-authored-by: Sojan <sojan@pepalo.com >
2023-02-16 11:12:02 +05:30
JanWarlen and GitHub
8a6f647027
fixBug: email notification error, Attachment Message without content ( #6408 )
2023-02-08 12:51:52 +05:30
af020f446e
fix: check the content type for the file when uploading from cloud storage ( #5378 )
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When sending the message with audio, only the signed id of the file is sent.
In the back end check only the UploadedFile type.
The attachment has the default file type image, now it gets the content type from the signed id
Fixes : #5375
Co-authored-by: Sojan Jose <sojan@pepalo.com >
2022-10-21 18:05:36 -07:00
Tejaswini Chile and GitHub
6574407636
fix: Track Imap exception in sentry ( #5397 )
2022-09-07 11:41:56 +05:30
Jordan Brough and GitHub
4b405dc052
chore: Remove no-op condition in Api::V1::InboxesHelper ( #4966 )
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- `smtp` cannot be nil in this context
- `anything&.nil?` will never be truthy, even if `anything` is nil
2022-07-05 17:12:53 +02:00
f71980bd95
chore: Enhance contact merge action for identified users ( #4886 )
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- Discard conflicting keys
- Do not merge if there is already an identified contact
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2022-06-23 15:48:56 +05:30
Aswin Dev P.S and GitHub
9015d83679
chore: Fix sentry issues ( #4863 )
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Fix sentry issues.
Fixes #4815 , #4814 , #4811 , #4809
2022-06-15 16:20:19 +05:30
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes ( #4672 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2022-06-13 20:18:38 +05:30
52fad886b8
feat: Add business hours in downloadable reports ( #4674 )
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Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com >
2022-05-27 09:26:59 +05:30
Aswin Dev P.S and GitHub
41b8901432
Fix: Agent Reports counts when they have access to multiple accounts ( #4663 )
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This change restricts the agent report API to fetch agent metrics from the current account.
Fixes : #4660
2022-05-11 14:31:57 +05:30
Aswin Dev P.S and GitHub
31cdc63e18
fix: Remove IMAP and SMTP email validation ( #4435 )
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* Remove IMAP and SMTP email validation
* Rename imap_email & smtp_email columns to imap_login & smtp_login respectively.
* Use channel email domain if inbound email domain not present
2022-04-11 07:07:20 -07:00
Aswin Dev P.S and GitHub
9b5eb98c59
feat: Support additional authentication mechanisms for SMTP ( #4431 )
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* Support additional authentication mechanisms for SMTP
2022-04-11 03:13:05 -07:00
Aswin Dev P.S and GitHub
d5536d65f7
feat: Consider business hours while generating the reports ( #4330 )
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* feat: Consider business hours while generating the reports
2022-04-08 00:18:18 -07:00
Aswin Dev P.S and GitHub
5e8fd689c9
feat: Add live agent load report api ( #4297 )
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This change allows the admin user to fetch conversation metrics for an account, agents, and filter conversation metrics for a specific agent.
Fixes #4305
2022-03-29 10:31:52 +05:30
Tejaswini Chile and GitHub
647efa12e7
fix: Attach instagram images with file type story_mentions ( #4100 )
2022-03-10 20:27:30 +05:30
Sojan Jose and GitHub
7b9e4982cf
Feat: Support MMS in SMS Channel ( Bandwidth ) ( #4046 )
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Ability to send and receive MMS to bandwidth channel
fixes : #3961
2022-03-02 15:09:56 +05:30
4260441f8c
Chore: clean up Reporting Events ( #4044 )
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Tech debt clean up
Fixes #4057
Co-authored-by: Aswin Dev P S <aswin@chatwoot.com >
2022-02-28 18:16:12 +05:30
Aswin Dev P.S and GitHub
4e416b4d51
Add openssl verify mode and email encryption for smtp configuration ( #3885 )
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* Add openssl verify mode and email encryption for smtp configuration
* Add spec for code coverage
2022-02-08 03:26:13 -08:00
