Commit Graph
885 Commits
Author SHA1 Message Date
Sojan 759fe0d3f6 Merge develop into feat/voice-channel
Resolved merge conflicts in:
- MessagesView.vue: Combined VoiceTimelineView component from voice channel feature with component list updates from develop
- actionCable.js: Merged call event handlers (incoming_call, call_status_changed) with copilot message event handler from develop
- message.rb: Combined voice call helper methods with send_update_event method from develop

All conflicts resolved while preserving functionality from both branches.
2025-06-20 00:02:50 -07:00
Chatwoot BotandGitHub 25a0c9ed91 chore: Update translations (#11724) 2025-06-17 17:13:31 -07:00
Chatwoot BotandGitHub c8f5633d9d chore: Update translations (#11708) 2025-06-11 18:43:15 -04:00
Chatwoot BotandGitHub 459c22054a chore: Update translations (#11702) 2025-06-11 12:12:15 -04:00
35f06f30e7 feat: label reports overview (#11194)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-06-11 14:35:46 +05:30
4303007786 feat: Enhance Linear integration UX with multi-issue support and improved placement (#11668)
Fixes
https://linear.app/chatwoot/issue/CW-4150/support-for-multiple-issues-linking-in-linear

This PR significantly improves the Linear integration user experience by
relocating the Linear integration from the conversation header to the
contact panel and adding support for multiple issue linking per
conversation.

  ### Key Changes

- **Relocated Linear integration**: Moved from conversation header to
contact panel for better organization and accessibility
- **Multi-issue support**: Added ability to link/create multiple Linear
issues for a single conversation
- **Integration CTA**: Added a dedicated call-to-action section for
users who haven't connected their Linear account yet
  - **UI/UX improvements**: Enhanced design consistency and user flow




<details>
<summary>Screenshots</summary>

  #### Multiple Issues Support


![link-multiple-issues](https://github.com/user-attachments/assets/b56cfa7d-6f98-42db-b4bb-361ae59d0eae)

  #### Integration CTA


![link-multiple-issues](https://github.com/user-attachments/assets/a895fcbe-780a-47f8-9fa4-3a2af8b243e1)

---------

Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-06-10 15:40:02 -04:00
Chatwoot BotandGitHub 9b8c8a3850 chore: Update translations (#11574) 2025-06-10 10:10:52 -04:00
8bc00f707b feat(ee): Add transcription support for audio messages (#11670)
<img width="419" alt="Screenshot 2025-06-03 at 4 25 37 PM"
src="https://github.com/user-attachments/assets/4b6ddd11-9b91-4981-a571-83746cc4d40b"
/>


Fixes https://github.com/chatwoot/chatwoot/issues/10182

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-06-05 18:29:37 -05:00
273c277d47 feat: Add conversation delete feature (#11677)
<img width="1240" alt="Screenshot 2025-06-05 at 12 39 04 AM"
src="https://github.com/user-attachments/assets/0071cd23-38c3-4638-946e-f1fbd11ec845"
/>


## Changes

Give the admins an option to delete conversation via the context menu

- enable conversation deletion in routes and controller
- expose delete API on conversations
- add delete option in conversation context menu and integrate with card
and list
- implement store action and mutation for delete
- update i18n with new strings

fixes: https://github.com/chatwoot/chatwoot/issues/947

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-06-05 15:53:17 -05:00
raza-akandGitHub 513d954027 feat: Show active Contacts (#8243) 2025-06-04 21:52:13 +05:30
e9a132a923 feat: auto resolve label option and fixes (#11541)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-06-04 14:53:24 +05:30
PranavandGitHub bae958334d feat: Update UI for Copilot (#11561)
- Updated UI for copilot
2025-06-02 22:02:03 -05:00
PranavandGitHub aad6d655d5 fix: Update design to fix the crowded header (#11633)
**Before:**

<img width="907" alt="Screenshot 2025-05-29 at 3 21 00 PM"
src="https://github.com/user-attachments/assets/7738f684-7e9f-40ff-ac49-d9b389eca99b"
/>

**After:**
<img width="903" alt="Screenshot 2025-05-29 at 3 20 33 PM"
src="https://github.com/user-attachments/assets/1213d832-59d8-4d04-be96-f711297a887d"
/>
2025-05-29 18:45:28 -06:00
873cfa08d8 feat: Ability to reset api_access_token (#11565)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-05-29 14:42:13 +05:30
23a804512a feat: Update the UI to support the change for Copilot as a universal copilot (#11618)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-05-29 12:35:10 +05:30
b1120ae7fb feat: allow searching articles in omnisearch (#11558)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-05-28 13:50:50 +05:30
Sojan JoseandGitHub ce6489b485 Merge branch 'develop' into feat/voice-channel 2025-05-27 16:49:02 -07:00
PranavandGitHub 72c5671e09 feat: Add support for the temperature field (#11554)
<img width="460" alt="Screenshot 2025-05-22 at 3 10 22 PM"
src="https://github.com/user-attachments/assets/e1c6bbd7-cd28-4808-99cb-ebc322531987"
/>


This is a stop-gap solution.
2025-05-22 23:03:10 -07:00
1602b071db feat: Add components to show steps in the copilot thinking process (#11530)
This PR adds the components for new Copilot UI
- Added a Header component
- Added a thinking block.
- Update the outline on copilot input

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-05-20 21:35:29 -07:00
4664402bf3 feat: Delete a contact from the contacts page (#11529)
# Pull Request Template

## Description


**This PR includes:**

1. Adds the ability to delete a contact from the contacts list accordion
section.
2. Improves the expand/collapse transition for the accordion.


Fixes
[CW-4375](https://linear.app/chatwoot/issue/CW-4375/allow-users-to-delete-a-contact-from-the-contacts-page)

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/8c897d24737f40f6b8b29fef76ba18e2?sid=70910b9d-f3db-4d54-8bfc-820db680e537


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-05-20 21:35:14 -07:00
Sivin VargheseandGitHub af650af489 chore: Display Agent Bot token after creation (#11488)
This PR includes:

- Displaying the Agent Bot token after creation
- Updating the avatar icon when an avatar image is not present

Fixes: https://linear.app/chatwoot/issue/CW-4337/agent-bot-token-not-visible
2025-05-20 17:35:18 -07:00
Sivin VargheseandGitHub 2ee63656e2 feat: Prevent saving preferences and status when impersonating (#11164)
This PR will prevent saving user preferences and online status when impersonating. Previously, these settings could be updated during impersonation, causing the user to see a different view or UI settings.

Fixes https://linear.app/chatwoot/issue/CW-4163/impersonation-improvements
2025-05-20 17:34:30 -07:00
f0e8cf4ffe chore(i18n): Update translations (#11501)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-05-16 20:14:50 -07:00
d0611cb7f2 feat: Improve CSAT responses (#11485)
# Pull Request Template

## Description

This PR introduces basic customization options for the CSAT survey:

* **Display Type**: Option to use star ratings instead of emojis.
* **Message Text**: Customize the survey message (up to 200 characters).
* **Survey Rules**: Send surveys based on labels — trigger when a
conversation has or doesn't have a specific label.

Fixes
https://linear.app/chatwoot/document/improve-csat-responses-a61cf30e054e

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom videos

**Website Channel (Widget)**

https://www.loom.com/share/7f47836cde7940ae9d17b7997d060a18?sid=aad2ad0a-140a-4a09-8829-e01fa2e102c5

**Email Channel (Survey link)**

https://www.loom.com/share/e92f4c4c0f73417ba300a25885e093ce?sid=4bb006f0-1c2a-4352-a232-8bf684e3d757

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-05-16 14:18:52 +05:30
Sojan e06525181b chore: Clean up and add transcriptions 2025-05-13 03:50:41 -07:00
Sojan 7328e636ac Merge branch 'develop' into feat/voice-channel
# Conflicts:
#	db/schema.rb
2025-05-11 01:52:56 -07:00
Sojan ccdbc2c7f9 chore: new call button 2025-05-11 00:35:32 -07:00
Chatwoot BotandGitHub 142bae5fa4 chore: Update translations (#11458) 2025-05-10 19:21:34 -07:00
Shivam MishraandGitHub 4d684da288 fix: Update the copy for excluding the unattended conversations (#11450) 2025-05-08 20:08:12 -07:00
6766b706c1 feat: Add support for typing events in webhooks (#11423)
Added support for typing events in webhooks. Two new events are now
available: `conversation_typing_on` and `conversation_typing_off`.


<img width="746" alt="Screenshot 2025-05-08 at 4 50 24 PM"
src="https://github.com/user-attachments/assets/62da7b38-de0f-42c5-84f4-066e653da331"
/>

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-05-08 17:28:35 -07:00
Chatwoot BotandGitHub 823c3df27f chore: Update translations (#11432) 2025-05-08 15:45:53 -07:00
Shivam MishraandGitHub c87b2109a9 feat: allow auto resolve waiting option (#11436) 2025-05-08 12:52:17 +05:30
Shivam MishraandGitHub 1b23310e4b fix(ux): don't disable input for auto resolve (#11428) 2025-05-07 21:17:24 +05:30
Sojan 2b0c154bc5 chore: dummy reports page 2025-05-07 03:47:34 -07:00
Sojan ebabb69048 chore: call routing dummy setting 2025-05-07 03:10:46 -07:00
b533980880 feat: Add support for minutes in auto resolve feature (#11269)
### Summary

- Converts conversation auto-resolution duration from days to minutes
for more
granular control
- Updates validation to allow values from 10 minutes (minimum) to 999
days (maximum)
- Implements smart messaging to show appropriate time units in activity
messages

###  Changes

- Created migration to convert existing durations from days to minutes
(x1440)
- Updated conversation resolver to use minutes instead of days
- Added dynamic translation key selection based on duration value
- Updated related specs and documentation
- Added support for displaying durations in days, hours, or minutes
based on value

###  Test plan

- Verify account validation accepts new minute-based ranges
- Confirm existing account settings are correctly migrated
- Test auto-resolution works properly with minute values
- Ensure proper time unit display in activity messages

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-05-07 00:36:15 -07:00
Chatwoot BotandGitHub e08436dde5 chore: Update translations (#11425) 2025-05-07 00:34:06 -07:00
c8daa6c1fe chore: Update translations (#11413)
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-05-06 13:34:27 -07:00
Sojan 74cd639574 chore: voice call campaigns 2025-05-05 23:50:34 -07:00
PranavandGitHub cbdbf7900e fix: Update the character count for instructions (#11419)
- Increase the Captain instruction size to 20k instead of 2k
- Fix a display issue in the Captain playground and i18n issue in
Captain form.
2025-05-05 19:41:38 -07:00
bfed849d6a fix: Fix missing translations in copilot (#11411)
This PR does the following:

- Missing translations to the i18n file.
- Test the change with Malayalam (ml) translation. 
- Fixes overflow by setting the width to 100%

_Note_: The prompt text is also set for translation. This is
intentional, there is no change in the behaviour.

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-05-04 18:06:24 -07:00
Sojan 4348c4ab87 chore: clean up voice message components 2025-05-04 05:00:20 -07:00
Sojan 196d7afccf Merge branch 'develop' into feat/voice-channel 2025-05-03 02:10:18 -07:00
Chatwoot BotandGitHub 55316ea0a0 chore: Update translations (#11404) 2025-05-01 16:10:29 -07:00
Chatwoot BotandGitHub 251abd02b0 chore: Update translations (#11400) 2025-04-30 15:34:11 -07:00
PranavandGitHub fb6409508b feat: Allow customizing the responses, flows in Captain (#11385)
- Ability to provide custom instructions to captain

<img width="1107" alt="Screenshot 2025-04-28 at 6 11 43 PM"
src="https://github.com/user-attachments/assets/f94cbccc-b4d8-48fd-b6b9-55524129bc50"
/>
2025-04-29 15:42:15 -07:00
Sojan 3f0c01e166 chore: floating button for incoming call 2025-04-29 03:45:08 -07:00
59bae616cf feat: add UI for contact notes (#11358)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-04-29 16:08:20 +05:30
Sojan a7ff808d01 chore: floating call button 2025-04-28 01:08:03 -07:00
Sojan 8d660df4c4 feat: Add voice channel support for Chatwoot 2025-04-27 00:48:05 -07:00