Muhsin Keloth and GitHub
9e3b0f0731
fix: name and email address overflow issue in customer side panel ( #1348 )
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* Complete name and email address overflow issue
* Changes as per review
* Code cleanup
2020-10-19 14:57:16 +05:30
Pranav Raj S and GitHub
85514cae8d
feat: Display reply time in widget ( #1349 )
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Fixes #1132
2020-10-18 23:32:22 +05:30
Ricardo and GitHub
bd11b2ec58
chore: Update Spanish translation ( #1342 )
2020-10-17 16:02:08 +05:30
Jon Evans and GitHub
62b4ce2be1
fix: Improve mobile styles for registration view ( #1344 )
2020-10-16 22:05:07 +05:30
Pranav Raj S and GitHub
666948b809
chore: Reduce the click area on Branding ( #1340 )
2020-10-15 00:11:47 +05:30
Pranav Raj S and GitHub
0bea0217b4
chore: Use full name in activity message, fix specs ( #1339 )
2020-10-14 00:16:35 +05:30
Pranav Raj Sreepuram
4a2a309d18
Use name instead of display_name in the dashboard
2020-10-13 13:03:55 +05:30
Pranav Raj S and GitHub
2c324d9421
feat: Allow custom email address for inbox ( #1336 )
2020-10-11 23:24:11 +05:30
Pranav Raj S and GitHub
58c0792920
fix: Remove duplicate message in slow networks ( #1332 )
2020-10-11 20:24:26 +05:30
Sojan Jose and GitHub
59bee66e63
chore: Handle exceptions on external URL calls ( #1334 )
2020-10-11 20:22:21 +05:30
7d409321e9
fix: Truncate long label names in the sidebar ( #1309 )
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Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com >
2020-10-10 22:40:11 +05:30
Pranav Raj S and GitHub
3bb2d27646
chore: Use agent partial instead of user in conversation API ( #1333 )
2020-10-10 21:57:09 +05:30
Dmitriy Shcherbakan and GitHub
ecebe163e1
feat: Ability to unmute muted conversations ( #1319 )
2020-10-08 12:02:08 +05:30
Vishal Pandey and GitHub
2aad33a5be
Bugfix: Integrations page is broken on safari ( #1320 )
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Fixes #1196
2020-10-07 22:02:08 +05:30
Pranav Raj S and GitHub
db1953de24
fix: Add default 404 param on gravatar ( #1316 )
2020-10-05 23:31:23 +05:30
Sojan Jose and GitHub
88b2469dc8
feat: Add API to get the active contacts ( #1313 )
2020-10-05 23:30:27 +05:30
399f9e004a
fix: Use last_activity_at instead of updated_at for sorting ( #1281 )
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Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com >
2020-10-05 22:52:43 +05:30
ı ɑɷ ɖεɾεƙ and GitHub
ee119b2174
chore: Update translation for vietnamese ( #1312 )
2020-10-05 19:55:18 +05:30
Sojan Jose and GitHub
e44afa03f3
chore: Prevent i18n config bleeding across requests ( #1214 )
2020-10-05 17:55:46 +05:30
Narendran Kannan and GitHub
1e1300c9d2
fix: Add word break for files with long name ( #1306 )
2020-10-05 13:23:38 +05:30
SarawutKl and GitHub
df527088e9
fix: Replace Whatsapp inbox icon ( #1311 )
2020-10-04 22:57:11 +05:30
Arman and GitHub
3d379b071d
feat: use gravatar if no avatar image ( #1307 )
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Fixes: #1240
2020-10-04 16:25:22 +05:30
Zero King and GitHub
db4997c07f
fix: Array length check ( #1300 )
2020-10-03 14:07:50 +05:30
Abhishek and GitHub
70f08103aa
feat: Activity message for label addition & deletion ( #1291 )
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Fixes : #1022
2020-10-02 16:33:59 +05:30
Dmitriy Shcherbakan and GitHub
98cb09104e
chore: Refactor DeviseOverrides::ConfirmationsController#create ( #1297 )
2020-10-02 15:27:26 +05:30
127ffda762
feat: Change availability status from sidebar ( #1288 )
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Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com >
2020-10-02 11:16:12 +05:30
Jonathan Como and GitHub
f61b731fb3
fix: Call hasUserKeys() on user argument ( #1295 )
2020-10-02 10:17:12 +05:30
Abhishek and GitHub
5cd08b3f98
chore: self-assign conversation activity message ( #1293 )
2020-10-02 00:41:23 +05:30
Sojan Jose and GitHub
b862817b29
feat: Enable reauthorization for Facebook ( #1286 )
2020-09-30 01:12:32 +05:30
Pranav Raj S and GitHub
99ca54fd3c
fix: Remove keys for reports from translation file ( #1279 )
2020-09-27 18:56:52 +05:30
Pranav Raj S and GitHub
dbd1720aeb
chore: Add a check for data diff in setUser call ( #1272 )
2020-09-26 22:33:20 +05:30
701eccb35c
Feature: Knowledge Base APIs ( #1002 )
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- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories
Addresses: #714
Co-authored-by: Sojan <sojan@pepalo.com >
2020-09-26 02:32:34 +05:30
David Steinbauer and GitHub
4b27ac63d4
chore: Add widget text translations for German ( #1276 )
2020-09-25 21:36:31 +05:30
Sojan Jose and GitHub
532331edb6
feat: Ability to search conversation with message content ( #1265 )
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- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
2020-09-23 15:27:41 +05:30
17e5c01948
chore: Update zh_TW i18n files ( #1262 )
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Co-authored-by: JackTsai <jacktsai@larvata.tw >
2020-09-22 19:16:00 +05:30
Sony Mathew and GitHub
381c448627
fix: Email encoding issue - utf8 ( #1264 )
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There were issues in parsing Arabic or UTF characters (emojis)
correctly for the incoming emails.
All these characters were converted to question marks which is
teh fallback character when an encoding is enforced and there is
a missing matching character.
2020-09-22 11:26:41 +05:30
Sony Mathew and GitHub
f9b0427751
feat: email channel backend ( #140 ) ( #1255 )
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* feat: added support mailbox to handle email channel (#140 )
Added a new mailbox called 'SupportMailbox' to handle all the
incoming emails other than reply emails.
An email channel will have a support email and forward email
associated with it. So we filter for the right email inbox based on
the support email of that inbox and route this to this mailbox.
This mailbox finds the account, inbox, contact (create a new one
if it does not exist) and creates a conversation and adds the
email content as the first message in the conversation.
Other minor things handled in this commit:
* renamed the procs for routing emails in application mailbox
* renamed ConversationMailbox to ReplyMailbox
* Added a fallback content in MailPresenter
* Added a record saving (bang) versions of enabling and disabling
features in Featurable module
* added new factory for the email channel
refs: #140
2020-09-21 22:44:22 +05:30
Vishal Pandey and GitHub
313b2da703
bugfix: fix file uploads not showing original file name
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fixes : #1246
2020-09-21 18:42:30 +05:30
Pranav Raj S and GitHub
ea6577af6d
fix: Remove agent keys from translation file ( #1261 )
2020-09-20 22:19:34 +05:30
Pranav Raj S and GitHub
0deb1af852
chore: Add a check for defined labels in SDK API ( #1259 )
2020-09-20 19:29:39 +05:30
Sony Mathew and GitHub
fc7b84d612
Chore: Fix N+1 queries in dashboard side ( #1254 )
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* Chore: Fix N+1 queries in dashboard side
Fixed a couple of N+1 queries fired on the dashboard side of
the app to improve performance.
2020-09-19 12:46:34 +05:30
Sojan Jose and GitHub
74d07c876e
chore: Fix RestClient::GatewayTimeout, label_list of NilClass ( #1243 )
2020-09-18 18:50:53 +05:30
Pranav Raj S and GitHub
646746aa10
fix: Check medium to decide 24 hour window ( #1245 )
2020-09-17 23:32:19 +05:30
Pranav Raj S and GitHub
5ae3026125
fix: Add available_name method to agent_bot ( #1238 )
2020-09-16 11:46:07 +05:30
Pranav Raj S and GitHub
1312d07aa2
chore: Remove momentjs, use date-fns ( #1233 )
2020-09-14 15:14:26 +05:30
Pranav Raj S and GitHub
f3a357d832
chore: Remove emojione, cleanup styles ( #1232 )
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* chore: Remove `emojione`, cleanup styles
* Move size to variables
* Remove unused categories
2020-09-13 22:49:01 +05:30
Sojan
739c062676
chore: Enable an echo id for message create end points
2020-09-13 16:16:52 +05:30
Sojan Jose and GitHub
afc062537c
chore: Fix integration hooks destroy method ( #1224 )
2020-09-12 23:09:55 +05:30
31c07771e8
feat: Notification on new messages in conversation ( #1204 )
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fixes : #895
fixes : #1118
fixes : #1075
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com >
2020-09-10 19:19:15 +05:30
Sojan Jose and GitHub
ac5d755545
chore: Update dependencies ( #1173 )
2020-09-08 11:24:08 +05:30
