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40 Commits
Author SHA1 Message Date
Shivam Mishra 1fa5e94f70 fix: rubocop 2025-01-21 18:24:40 +05:30
Shivam Mishra 9c0e7b1897 feat: swap limits and custom attributes 
We will store the usage in custom attributes and the max allowed in limits, this is much more aligned semantically in comparison to the previous implementation.
 2025-01-21 14:49:44 +05:30
Shivam Mishra 64596722c0 refactor: use 'responses' instead of 'generated_responses' 2025-01-21 14:30:48 +05:30
Shivam Mishra ec0bfcfcb0 test: specs for overriding captain limits 2025-01-21 14:29:50 +05:30
Shivam Mishra d2ca5f4390 feat: allow limits from custom attributes 2025-01-21 14:24:50 +05:30
Shivam Mishra 492fcf8ced feat: add specs for missing configuration 2025-01-21 14:12:10 +05:30
Shivam Mishra 322607f256 test: reorganize specs 2025-01-21 14:10:18 +05:30
Shivam Mishra 42cdce5795 test: update specs for document usage and reorginze them 2025-01-21 14:08:25 +05:30
Shivam Mishra 732b0d0ec0 refactor: account sepc 2025-01-20 16:54:22 +05:30
Shivam Mishra 4f6190886f style: fix rubocop issues 2025-01-20 16:45:41 +05:30
Shivam Mishra e8ba3ee37e feat: add sepcs for captain usage 2025-01-17 16:10:14 +05:30
Sojan JoseGitHubPranav
 		b61ad6e41a feat: Add APIs to manage custom roles in Chatwoot (#9995) 
Co-authored-by: Pranav <pranavrajs@gmail.com>
 2024-08-23 17:18:28 +05:30
Shivam MishraandGitHub eff24c0d71 feat: allow feature plan map in super admin (#9318) 
- Add subscribed_features method in models/enterprise/account and include it in the JSON response
 2024-05-08 22:58:46 -07:00
PranavandGitHub ffd47081bd chore(cleanup): Delete sentiment feature (#9304) 
- The feature is unused, removing it for now, will bring it back with better models later.
 2024-04-25 22:49:10 -07:00
Sojan JoseandGitHub 4e28481f27 feat: Conversation API to return applied_sla and sla_events (#9174) 
* chore: Add sla_events to push_event_data

* chore: Return SLA details in the API

* chore: feature lock sla push event data

* Update _conversation.json.jbuilder

* chore: rubocop fixes
 2024-04-01 23:30:07 +05:30
Vishnu NarayananGitHubMuhsin KelothSojan Jose
 		6956436a76 feat: refactor SLA evaluation logic (#9133) 
* feat: update SLA evaluation logic

* chore: handle nrt

* chore: handle applied_sla status

* chore: refactor spec to bring down expecations in a single block

* chore: fix process_account_applied_sla spec

* chore: add spec to test multiple nrt misses

* feat: persist sla notifications

* feat: revert persist sla notifications

* chore: refactor sla_status to include active_with_misses

* chore: refactor spec

* Update evaluate_applied_sla_service.rb

* minor refactors

* clean up

* move notification related spec

* chore: refactor notifications spec to sla_event model

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-03-29 02:01:43 +11:00
Vishnu NarayananandGitHub b017d05ed9 feat: add sla events table (#9126) 
* feat: add sla events table

* chore: refactor to EE namespace

* chore: refactor

* chore: fix spec

* chore: add references to account,inbox,sla_policy

* chore: update specs

* chore: update spec to check backfilling id's

* Update spec/enterprise/models/sla_event_spec.rb
 2024-03-20 11:59:37 +05:30
Sojan JoseandGitHub 3dae3ff3ad feat: Conversation update API for sla_policy_id (#8973) 
- Add an endpoint for updating conversation attributes (priority / sla_policy_id )
- Swagger spec
- minor chores around the conversation API/spec

Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
 2024-03-14 17:22:32 +05:30
Vishnu NarayananandGitHub 7f4b2d66d4 feat: add activity message for SLA (#9100) 
* feat: add activity message for SLA

* chore: refactor to reduce method complexity

* chore: refactor

* feat: add spec for SLAactivity message

* chore: move SLA spec to enterprise folder

* chore: move team activity methods to a separate module

* chore: fix typo

* chore: move sla activity message spec to conversation model
 2024-03-13 20:05:34 +05:30
Sojan JoseandGitHub 1b753720c1 chore: Move Enterprise pricing validation to on create (#8856) 
* chore: Move Pricing validation to on create

The previous validation was getting triggered on all transactions,
this would prevent login to existing users and session data need to be updated.
Opting for a less intrusive approach.

* chore: minore change
 2024-02-05 19:18:29 +05:30
Vishnu NarayananGitHubSojan
 		b8047f0912 feat: sla-2 add automation backend support for SLA (#8775) 
* feat: add automation support for SLA

* feat: add sla action in automtion UI

* chore: revert frontend changes

* chore: refactor to ee namespace

* chore: refactor automation rule to ee namespace

* feat: create applied_sla table entry

* chore: add applied_sla spec

* chore: rubocop fixes

---------

Co-authored-by: Sojan <sojan@pepalo.com>
 2024-02-01 15:42:12 +05:30
Sojan JoseandGitHub 0805f362d3 chore: Validation for purchased pricing_plan_quantity (#8809) 
- Add validations based on purchased pricing_plan_quantity
- Modify the Dashboard to support the new error message
 2024-01-30 11:26:07 +04:00
Vishnu NarayananandGitHub 232369cd5c feat: sla 1 - refactor sla_policies model and add applied_sla model (#8602) 
* feat: add models

* chore: refactor sla column names

* chore: remove foreign keys

* chore: fix spec

* chore: refactor models
 2024-01-23 23:48:02 +05:30
Vishnu NarayananandGitHub d731c972ad fix: skip auditlogs for whatsapp template sync (#8579) 
Skips audit logs for whatsapp_template sync
Fixes: https://linear.app/chatwoot/issue/CW-2641/skip-whatsapp-template-updates-from-audit-logs
 2024-01-09 21:51:48 -08:00
Vishnu NarayananGitHubSojan Jose
 		7b8a3fcae0 feat: auditlog for team and inbox member updates (#7516) 
- adds an audit log when an agent is added or removed from a team
- adds an audit log when an agent is added or removed from an inbox

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-08-15 19:55:19 -07:00
Vishnu NarayananandGitHub 4828071fc3 feat: add audit trail for channel updates (#7396) 2023-07-21 12:08:19 +05:30
Vishnu NarayananandGitHub ea825d49da feat: add auditlogs for account model (#7511) 2023-07-19 23:52:34 +05:30
Tejaswini ChileandGitHub f3f665cabb fix: Sentiment analysis queue update (#7552) 2023-07-19 20:27:20 +05:30
Tejaswini ChileandGitHub 10dd0ba647 feat: Sentiment Analysis (#7475) 2023-07-12 15:03:31 +05:30
Sojan JoseGitHubShivam Mishra
 		40830046e8 feat: Audit Logs for Account User Changes (#7405) 
- Audit log for user invitations: https://linear.app/chatwoot/issue/CW-1768/invited-a-user-to-the-account
- Audit log for change role: https://linear.app/chatwoot/issue/CW-1767/name-or-email-changed-the-role-of-the-user-email-to-agent-or-admin
- Audit log for status change: https://linear.app/chatwoot/issue/CW-1766/availability-status-as-events-for-audit-logs


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-06-28 22:42:06 +05:30
Vishnu NarayananGitHubSojan
 		f963e00731 fix: capture user and ip details on Inbox delete (#7395) 
Fixes: https://linear.app/chatwoot/issue/CW-1772/ip-address-and-user-details-are-missing-in-some-of-the-logs

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-06-27 19:49:24 +05:30
Sojan JoseandGitHub 595e6e79f0 chore: Add sla policy association to conversation (#7360) 
Adds the sla policy association to the conversation

Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation
 2023-06-21 14:48:50 +05:30
Vishnu NarayananandGitHub 6bea2cbc4a feat: add audit trail for macros (#7352) 2023-06-20 13:04:59 +05:30
Vishnu NarayananandGitHub 9ff5978d6e feat: Add audit trail events for team (#7285) 2023-06-09 17:30:36 -07:00
Muhsin KelothGitHubSojan Jose
 		271263bcc2 feat: SLA CRUD APIs (EE) (#7027) 
Fixes: https://linear.app/chatwoot/issue/CW-1613/sla-api

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-05-11 22:42:56 +05:30
Vishnu NarayananandGitHub d870b0815a feat: Audit log APIs (#6434) 
- Adds the appropriate APIs for Audit Logs.

ref: #6015
 2023-03-01 20:02:58 +05:30
Pranav Raj S 297e144f33 fix: Update account limit selection logic (#6149) 2022-12-30 13:54:37 -08:00
Pranav Raj SandGitHub 7fc0d166e8 feat: Allow SaaS users to manage subscription within the dashboard (#5059) 2022-07-19 19:04:17 +05:30
Sojan JoseGitHubPranav Raj S
 		713fdb44ee feat (ee): APIs to configure an auto assignment limit for inboxes (#4672) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-06-13 20:18:38 +05:30
Sojan JoseGitHubPranav Raj S
 		b1eea7f7d1 chore: Introduce enterprise edition license (#3209) 
- Initialize an "enterprise" folder that is copyrighted.
- You can remove this folder and the system will continue functioning normally, in case you want a purely MIT licensed product.
- Enable limit on the number of user accounts in enterprise code.
- Use enterprise edition injector methods (inspired from Gitlab).
- SaaS software would run enterprise edition software always.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-12-09 12:07:48 +05:30