Sojan Jose and GitHub
b862817b29
feat: Enable reauthorization for Facebook ( #1286 )
2020-09-30 01:12:32 +05:30
Pranav Raj S and GitHub
99ca54fd3c
fix: Remove keys for reports from translation file ( #1279 )
2020-09-27 18:56:52 +05:30
Pranav Raj S and GitHub
dbd1720aeb
chore: Add a check for data diff in setUser call ( #1272 )
2020-09-26 22:33:20 +05:30
701eccb35c
Feature: Knowledge Base APIs ( #1002 )
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- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories
Addresses: #714
Co-authored-by: Sojan <sojan@pepalo.com >
2020-09-26 02:32:34 +05:30
David Steinbauer and GitHub
4b27ac63d4
chore: Add widget text translations for German ( #1276 )
2020-09-25 21:36:31 +05:30
Sojan Jose and GitHub
532331edb6
feat: Ability to search conversation with message content ( #1265 )
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- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
2020-09-23 15:27:41 +05:30
17e5c01948
chore: Update zh_TW i18n files ( #1262 )
...
Co-authored-by: JackTsai <jacktsai@larvata.tw >
2020-09-22 19:16:00 +05:30
Sony Mathew and GitHub
381c448627
fix: Email encoding issue - utf8 ( #1264 )
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There were issues in parsing Arabic or UTF characters (emojis)
correctly for the incoming emails.
All these characters were converted to question marks which is
teh fallback character when an encoding is enforced and there is
a missing matching character.
2020-09-22 11:26:41 +05:30
Sony Mathew and GitHub
f9b0427751
feat: email channel backend ( #140 ) ( #1255 )
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* feat: added support mailbox to handle email channel (#140 )
Added a new mailbox called 'SupportMailbox' to handle all the
incoming emails other than reply emails.
An email channel will have a support email and forward email
associated with it. So we filter for the right email inbox based on
the support email of that inbox and route this to this mailbox.
This mailbox finds the account, inbox, contact (create a new one
if it does not exist) and creates a conversation and adds the
email content as the first message in the conversation.
Other minor things handled in this commit:
* renamed the procs for routing emails in application mailbox
* renamed ConversationMailbox to ReplyMailbox
* Added a fallback content in MailPresenter
* Added a record saving (bang) versions of enabling and disabling
features in Featurable module
* added new factory for the email channel
refs: #140
2020-09-21 22:44:22 +05:30
Vishal Pandey and GitHub
313b2da703
bugfix: fix file uploads not showing original file name
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fixes : #1246
2020-09-21 18:42:30 +05:30
Pranav Raj S and GitHub
ea6577af6d
fix: Remove agent keys from translation file ( #1261 )
2020-09-20 22:19:34 +05:30
Pranav Raj S and GitHub
0deb1af852
chore: Add a check for defined labels in SDK API ( #1259 )
2020-09-20 19:29:39 +05:30
Sony Mathew and GitHub
fc7b84d612
Chore: Fix N+1 queries in dashboard side ( #1254 )
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* Chore: Fix N+1 queries in dashboard side
Fixed a couple of N+1 queries fired on the dashboard side of
the app to improve performance.
2020-09-19 12:46:34 +05:30
Sojan Jose and GitHub
74d07c876e
chore: Fix RestClient::GatewayTimeout, label_list of NilClass ( #1243 )
2020-09-18 18:50:53 +05:30
Pranav Raj S and GitHub
646746aa10
fix: Check medium to decide 24 hour window ( #1245 )
2020-09-17 23:32:19 +05:30
Pranav Raj S and GitHub
5ae3026125
fix: Add available_name method to agent_bot ( #1238 )
2020-09-16 11:46:07 +05:30
Pranav Raj S and GitHub
1312d07aa2
chore: Remove momentjs, use date-fns ( #1233 )
2020-09-14 15:14:26 +05:30
Pranav Raj S and GitHub
f3a357d832
chore: Remove emojione, cleanup styles ( #1232 )
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* chore: Remove `emojione`, cleanup styles
* Move size to variables
* Remove unused categories
2020-09-13 22:49:01 +05:30
Sojan
739c062676
chore: Enable an echo id for message create end points
2020-09-13 16:16:52 +05:30
Sojan Jose and GitHub
afc062537c
chore: Fix integration hooks destroy method ( #1224 )
2020-09-12 23:09:55 +05:30
31c07771e8
feat: Notification on new messages in conversation ( #1204 )
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fixes : #895
fixes : #1118
fixes : #1075
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com >
2020-09-10 19:19:15 +05:30
Sojan Jose and GitHub
ac5d755545
chore: Update dependencies ( #1173 )
2020-09-08 11:24:08 +05:30
d18c8fc08a
chore: Add message_echo listener for Facebook ( #1192 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2020-09-04 19:13:47 +05:30
Pranav Raj S and GitHub
715bd368f4
chore: Add alt for bubble icon ( #1200 )
2020-09-04 19:13:22 +05:30
afb5694ed6
chore: Enable runtime metrics on Heroku ( #1178 )
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Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com >
2020-09-03 15:24:08 +05:30
9b23a11c5b
chore: Improves styling for conversation header ( #1167 )
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Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com >
2020-09-03 14:11:07 +05:30
Pranav Raj S and GitHub
dfb533db8d
chore: Improve widget loading performance ( #1191 )
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* Frontend assets url
* Remove font files from widget
* Rename variable to ASSET_CDN_HOST
2020-09-03 13:17:45 +05:30
17968e6d3f
bugfix: validate_queue method - map then sort, instead of sort then map ( #1187 )
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Co-authored-by: Sahil Mittal <sahil.mittal@snapdeal.com >
2020-09-02 20:51:40 +05:30
Sojan Jose and GitHub
85ae6d92b9
feat: Enable Slack Integration in all channels ( #1175 )
2020-08-29 01:39:41 +05:30
Pranav Raj S and GitHub
45cd949c40
feat: Add a popout option on webwidget ( #1174 )
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* feat: Add a popout option on webwidget
2020-08-28 17:39:46 +05:30
Sojan Jose and GitHub
ce13efd273
chore: Update translations for ar, zh ( #1172 )
2020-08-26 21:33:52 +05:30
Sojan Jose and GitHub
2193de9853
chore: General fixes and clean up ( #1169 )
2020-08-25 23:04:02 +05:30
fe1259a29f
feat: Update styles, Add support for Arabic text in emails ( #1088 )
...
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com >
2020-08-23 19:58:19 +05:30
Pranav Raj Sreepuram
37335c413a
Fix window.chatwootSettings is undefined
2020-08-23 18:10:36 +05:30
8cf05f1d9f
feat: Ability to edit a contact ( #1092 )
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Ability to edit contact information in conversation sidebar
Co-authored-by: Sojan <sojan@pepalo.com >
2020-08-23 00:05:07 +05:30
Pranav Raj S and GitHub
ec6cd4bbba
feat: Use order_by_name as default sort order for inbox/user ( #1160 )
2020-08-22 22:20:22 +05:30
83eb92e7ff
chore: Enable Russian, update translations ( #1159 )
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Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com >
2020-08-22 17:54:16 +05:30
cdd385b269
feat: Custom Attributes for contacts ( #1158 )
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Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com >
2020-08-21 19:30:27 +05:30
Sojan Jose and GitHub
507b40a51d
chore: Control rendering contact inbox ( #1157 )
2020-08-19 23:25:55 +05:30
Pranav Raj S and GitHub
e8912655a5
feat: Allow user to change the bubble title using SDK ( #1155 )
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- Allow user to change the bubble title using SDK
- Add docs for enabling expanded bubble
2020-08-19 22:24:02 +05:30
22880df429
Feature: Send chat transcript via email ( #1152 )
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Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com >
2020-08-17 11:25:13 +05:30
Pranav Raj S and GitHub
104f1fb1cc
Update application_mailer.rb
2020-08-14 23:50:41 +05:30
be91b322a4
chore: Enable additional attributes in liquid ( #1144 )
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enable additional liquid variables in mailers
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com >
2020-08-14 00:47:24 +05:30
Sojan Jose and GitHub
4216d63311
feat: Ability to reply to specific tweets ( #1117 )
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Ability to choose a specific tweet to reply to
Fixes #982
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com >
2020-08-11 09:57:42 +05:30
a6a62d92bf
chore: Add Additional Contact APIs ( #1130 )
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Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com >
2020-08-10 12:15:29 +05:30
Pranav Raj S and GitHub
ec3c2ed4bb
chore: Use 'Lax' instead of 'None' ( #1129 )
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fixes : #919
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com >
2020-08-09 18:13:17 +05:30
Pranav Raj S and GitHub
0adbc346df
feat: Add an extended bubble design for the widget ( #1123 )
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* feat: Add a new design for chat bubble
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com >
* Add i18n
* Fix stye issues
* Set fixed font-size
* Update docs for bubble
2020-08-09 16:07:32 +05:30
Sojan Jose and GitHub
a04ca24def
feat: Customisable Email Templates ( #1095 )
2020-08-06 15:21:06 +05:30
Pranav Raj S and GitHub
db877453a4
feat: Disable attachments and emoji picker in the web widget ( #1102 )
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Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com >
2020-08-05 17:46:17 +05:30
Pranav Raj S and GitHub
3b23aa7913
Bugfix: Use server timestamp to set agent_last_seen_at ( #1114 )
2020-08-03 13:40:20 +05:30
