Commit Graph
695 Commits
Author SHA1 Message Date
Vishnu NarayananandGitHub 0856d76332 chore: Fix typos in inboxmgmt.json (#9326) 2024-04-30 07:49:23 -07:00
c92ea11eee feat: Revamp notification and audio preferences (#9312)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-04-30 16:50:00 +05:30
c4eadd12ed feat: Revamp basic profile, avatar and message signature (#9310)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-04-29 16:41:55 +05:30
28728635c9 feat: Custom date picker (#9247)
* feat: Custom date picker

* chore: Calender footer

* chore: Minor fix

* chore: Reset date picker

* chore: Minor fix

* feat: Toggle button

* chore: Clean up

* chore: Use font inter

* chore: Cleanup and fix bugs

* fix: custom date range reset the calendar

* chore: fix logic bug

* feat: Add manual date range

* fix: styles in rtl

* chore: Helper specs

* chore: Clean up

* chore: Review fixes

* chore: remove magic strings

* chore: Add comments

* chore: Review fixes

* chore: Clean up

* chore: remove magic strings

* fix: Use outline instead of border

* chore: Minor style fix

* chore: disable pointer events for the disabled dates

* chore: Fix code climate

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Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-04-29 14:43:57 +05:30
47f8b2cd0c refactor: handling keyboard shortcuts (#9242)
* fix: Resolve and go next keyboard shortcuts doesn't work

* refactor: use buildHotKeys instead of  hasPressedCommandPlusAltAndEKey

* feat: install tinykeys

* refactor: use tinykeys

* test: update buildKeyEvents

* fix: remove stray import

* feat: handle action list globally

* feat: allow configuring `allowOnFocusedInput`

* chore: Navigate chat list item

* chore: Navigate dashboard

* feat: Navigate editor top panel

* feat: Toggle file upload

* chore: More keyboard shortcuts

* chore: Update mention selection mixin

* chore: Phone input

* chore: Clean up

* chore: Clean up

* chore: Dropdown and editor

* chore: Enter key to send and clean up

* chore: Rename mixin

* chore: Review fixes

* chore: Removed unused shortcut from modal

* fix: Specs

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Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-04-26 15:41:02 +05:30
Shivam MishraandGitHub 8c813097db feat: update SLA upgrade banner (#9291)
feat: add cancel anytime notice
2024-04-24 17:19:35 +05:30
ca2fa5ff06 fix: Clicking on contact attributes doesn't do anything if contact attributes list is empty (#9257)
* fix: Clicking on contact attributes doesn't do anything if contact attributes list is empty

* Update app/javascript/dashboard/i18n/locale/en/conversation.json

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* Update app/javascript/dashboard/i18n/locale/en/contact.json

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-04-18 12:31:32 +05:30
2cde42c7ec feat: add upgrade banner for SLA feature (#9240)
- Add an upgrade CTA for the SLA feature

-------------------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-04-16 16:59:39 -07:00
f71f43e54a chore: Update translations (#9236)
- update translations 

------------------
Co-authored-by: Sojan <sojan@pepalo.com>
2024-04-15 18:49:04 -07:00
3b6ae772bf feat: SLA report filter (#9218)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-04-12 11:03:18 +05:30
aed156f359 feat: Better SLA missed events popover (#9215)
* feat: SLA events component

* feat: Add SLA event item component

* Update SLAPopoverCard.vue

* Update SLAPopoverCard.vue

* fix: Translation

* Update SLAEventItem.vue

* feat: complete sticky nrt

* chore: code cleanup

* Update SLACardLabel.vue

* chore: code cleanup

* chore: away click fixes

* feat: use tabular nums

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Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-04-10 12:49:38 +05:30
626f487232 feat: update create SLA modal design (#9182)
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-04-08 21:02:01 -07:00
8fe3c91813 feat: Custom attribute sidebar list UX improvements (#9070)
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Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-04-08 21:00:49 -07:00
Muhsin KelothandGitHub c4e111b554 feat: Download SLA reports (#9201) 2024-04-08 20:51:34 -07:00
Muhsin KelothandGitHub 78724f7459 feat: Table footer design updates (#9194)
* feat: table footer component cleanup

* Update TableFooter.vue

* feat: Update design

* chore: remove RTL mixin

* chore: Make component in composable format

* chore: review fixes
2024-04-09 10:50:41 +10:00
1038d1500e feat: SLA reports view (#9189)
* feat: SLA report table


* feat: Add SLA popover card

* feat: Update popover position

* feat: Add loader

* Update SLACardLabel.vue

* feat: Update column order

* chore: fix conditions

* Update SLATable.vue

* chore: enable reports in ui

* chore: Revamp report SLA apis

* chore: revert download method

* chore: improve the code

* Update enterprise/app/views/api/v1/accounts/applied_slas/download.csv.erb

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* chore: style fixes

* chore: fix specs

* feat: Add number of conversations

* chore: review comments

* fix: translation

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update SLAReportItem.vue

* Update report.json

* Update package.json

* chore: review comments

* chore: remove unused translation

* feat: Add TableHeaderCell component

* chore: more review fixes

* Update app/javascript/dashboard/components/widgets/TableHeaderCell.vue

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>

* Update TableHeaderCell.vue

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-04-09 10:14:36 +10:00
Shivam MishraandGitHub 69ebdc63e3 feat: better empty state for SLA (#9198)
* feat: better empty state

* feat: better create CTA

* feat: use text-sm
2024-04-05 11:45:05 +05:30
Sivin VargheseandGitHub e49ef773d8 feat: UI to show the SLA threshold in chat screen (#9146)
- UI will show the breach in the conversation list.
- UI will show the breach in the conversation header.

Fixes: https://linear.app/chatwoot/issue/CW-3146/update-the-ui-to-show-the-breach-in-the-conversation-list
Fixes: https://linear.app/chatwoot/issue/CW-3144/ui-update-to-show-the-breachgoing-to-breach
2024-04-04 15:46:46 +05:30
Muhsin KelothandGitHub fc25f43448 feat: Add SLA reports overview component (#9167) 2024-04-02 15:08:19 -07:00
16282f6a66 feat: Add push/email notification support for SLA (#9140)
* feat: update SLA evaluation logic

* Update enterprise/app/services/sla/evaluate_applied_sla_service.rb

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* chore: refactor spec to bring down expecations in a single block

* chore: fix process_account_applied_sla spec

* chore: add spec to test multiple nrt misses

* feat: persist sla notifications

* feat: revert persist sla notifications

* feat: add SLA push/email notification support

* chore: refactor sla_status to include active_with_misses

* chore: add support for sla push/email notifications

* chore: refactor

* chore: add liquid templates

* chore: add spec for liquid templates

* chore: add spec for sla email notifications

* chore: add spec for SlaPolicyDrop

* chore: refactor to ee namespace

* chore: set enterprise test type to mailer

* feat: enable sla notification settings only if SLA enabled

* chore: refactor

* chore: fix spec

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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-03-29 20:27:21 +11:00
Sivin VargheseandGitHub 3e07320d22 feat: SLA threshold card component (#9163)
- Component to display SLA timer in the conversation card and header
2024-03-27 13:19:51 +05:30
6d4551bca2 feat: Update the design for SLA policy management pages (#9136)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-22 14:39:09 -07:00
c51492c674 feat: SLA List Item component (#9135)
- Base settings list and list item components.
- SLA list item component.

Fixes: https://linear.app/chatwoot/issue/CW-3126/create-a-sla-list-item-component-with-the-new-design


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-21 19:30:11 +05:30
44956176a1 feat: Add SLA header component (#9129)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-20 21:04:44 -07:00
Sojan JoseandGitHub 1303469087 feat: Ability filter blocked contacts (#9048)
- This PR introduces the ability to filter blocked contacts from the contacts filter UI
2024-03-20 18:11:50 +05:30
Vishnu NarayananandGitHub 29e44ac6d0 feat: add option to delete and disable edits for SLA (#9108)
* feat: add delete button for SLA

* chore: remove edit SLA

* chore: remove update related texts from i18n
2024-03-15 12:21:32 +05:30
89d0b2cb6e feat: Add the bot performance reports UI (#9036)
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-03-14 23:04:14 -07:00
Vishnu NarayananandGitHub aaf70cf1cf feat: add push notification when SLA missed (#9078)
* feat: add push notification when SLA missed

* chore: sent notification only for inbox members

* feat: add conv particpants+admins to SLA notification list

* chore: add spec to ensure notification is created

* chore: refactor to multiple alerts for SLA conditions

* chore: add sla_policy as secondary_actor in notification
2024-03-11 21:49:41 +05:30
0685e04aae feat: Add inbox view under feature flag on the sidebar (#9049)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-07 18:27:39 -08:00
Chatwoot BotandGitHub 56bf543f7e chore: Update translations (#9052) 2024-03-06 23:30:32 +05:30
b4d37fa16b fix: Update help center styles, fix routing issues (#9061)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-03-04 09:57:14 -08:00
881d4bf644 feat: Add backend APIs for the bot metrics (#9031)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-01 08:20:20 -08:00
Sojan JoseandGitHub cb8f6f1a39 fix: Update the reply time tooltip to avoid confusion (#9037) 2024-02-28 12:22:09 -08:00
9f905ce2e6 feat: Update the input for the SLA threshold selection (#8974)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-02-27 23:00:24 -08:00
Chatwoot BotandGitHub a5e9cd94e1 chore: Update translations (#8983) 2024-02-21 16:01:14 -08:00
ae4c8d818f feat: Ability to block contacts permanently (#8922)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-02-21 14:18:42 -08:00
cc47ccaa2c feat(ee): Add SLA management UI (#8777)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-02-20 23:03:22 -08:00
5d9fb55370 feat: Export contact improvements (#8895)
This pull request enhances the export contacts feature by adding a confirmation step before exporting. Previously, clicking the export button would trigger the export action without confirmation.

Additionally, it ensures that only the intended recipient receives the export email, addressing the previous behaviour where all administrators received it.

Fixes: #8504

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-02-20 17:11:03 +05:30
53927b5a72 chore: Inbox view improvements (#8866)
* chore: Inbox view improvements

* chore: Review fix

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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-07 13:14:58 +05:30
9e0468cd73 feat: Inbox header actions (Snooze/Delete) (#8858)
* feat: Inbox header actions (Snooze/Delete)

* chore: Minor fix

* chore: Fix eslint

* Update inboxHotKeys.js

* feat: custom snooze

* Update actions.spec.js

* chore: Clean up

* chore: add snoozed_until to notification end point

* chore: Minor fix

* chore: Minor style fix

* chore:Clean up

* chore: review fixes

* chore: Minor fix

* chore: Adds alert

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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-06 08:54:15 +05:30
Sivin VargheseandGitHub 45e630fc60 feat: Inbox list display menu (#8847)
* feat: Inbox list display menu

* chore: Fix alignment
2024-02-04 10:23:16 +05:30
0c35a77d4b feat: Show a confirmation banner if the email is not verified (#8808)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2024-02-02 12:31:29 -08:00
Sivin VargheseandGitHub 85043e7d88 feat: Inbox page view (#8841) 2024-02-02 12:45:07 +05:30
Sivin VargheseandGitHub 74e5e2163a feat: Inbox options dropdown menu (#8836) 2024-02-01 15:17:24 +05:30
9464d4d647 feat: Inbox card context menu component (#8815)
* feat: Inbox item context menu component

* chore: Minor fix

* chore: Minor height fix

* fix: Conflict

* minor fix

* chore: Fix conflicts

* chore:  Minor fix

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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-01 14:56:15 +05:30
b7a7e5a0d3 feat: Inbox list API integration (#8825)
* feat: Inbox view

* feat: Bind real values

* chore: code cleanup

* feat: add observer

* fix: Inbox icon

* chore: more code cleanup

* chore: Replace conversation id

* chore: Minor fix

* chore: Hide from side bar

* chore: Fix eslint

* chore: Minor fix

* fix: dark mode color

* chore: Minor fix

* feat: Add description for each notification types

* chore: remove commented code

* Update InboxList.vue

* Update InboxView.vue

* chore: fix specs

* fix: specs

* Update InboxView.vue

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Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-02-01 12:10:58 +05:30
Muhsin KelothandGitHub f2115b15f7 feat: Add inbox view page (#8814)
* feat: Add inbox view page

* Update accounts.js

* Update index.js
2024-01-30 13:55:20 +05:30
Surabhi SumanandGitHub 4b40c61201 feat: Support Regex validation for custom attributes (#7856)
This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.

Fixes: #6866
2024-01-23 18:01:57 +04:00
Sivin VargheseandGitHub d0cd1c8887 fix: Help center articles not accessible after authoring agent is deleted (#8756) 2024-01-23 14:06:51 +05:30
Sojan JoseandGitHub 381fda270a chore: Fix typo in Inbox Management copy (#8750)
- Fixes the typo in Inbox Management copy -> vistors to visitors
2024-01-22 13:07:36 +04:00