Commit Graph
63 Commits
Author SHA1 Message Date
Sivin VargheseandGitHub ccb3672ff8 fix: Status not updating when creating a Linear issue (#11523) 2025-05-20 16:04:56 +05:30
630826baed feat: Implement UI for Agent Bots in settings and remove CSML support (#11276)
- Add agent bots management UI in settings with avatar upload
- Enable agent bot configuration for all inbox types
- Implement proper CRUD operations with webhook URL support
- Fix agent bots menu item visibility in settings sidebar
- Remove all CSML-related code and features
- Add migration to convert existing CSML bots to webhook bots
- Simplify agent bot model and services to focus on webhook bots
- Improve UI to differentiate between system bots and account bots

## Video 





https://github.com/user-attachments/assets/3f4edbb7-b758-468c-8dd6-a9537b983f7d

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-04-16 18:02:49 +05:30
a0cf25ccde chore: Rescue slack link unfurling errors. (#11033)
Fixes
https://linear.app/chatwoot/issue/CW-4122/slackwebapierrorsmissingscope-missing-scope

This PR adds the ability to handle errors when scopes are missing during
link unfurling. Since link unfurling is just a nice-to-have feature that
doesn't affect core functionality, we will silently ignore these errors.

---------

Co-authored-by: Sojan <sojan@pepalo.com>
2025-03-06 15:57:16 -08:00
11a7414dc0 feat: Upgrade Dyte apis to v2 (#10706)
# Pull Request Template

## Description

Dyte V1 API's are soon going to be deprecated, hence making sure we
update Chatwoot before that happens

Fixes #10704

## Type of change

Please delete options that are not relevant.

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

1. Open a new or existing conversation from the inbox
2. Press the video call icon on the message composer
3. Verify that the message dialog shows up with the join video call
button
4. Verify that clicking on join call does join the call

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [ ] New and existing unit tests pass locally with my changes (Unable
to run this locally)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-02-19 14:47:48 -08:00
Muhsin KelothandGitHub 031199f15a chore: Slack file upload changes (#10903)
The Slack `files.upload` API endpoint is deprecated and will stop
functioning on March 11, 2025. In this PR, we have implemented the
changes for the [new file
upload](https://api.slack.com/messaging/files#uploading_files) method.
2025-02-18 22:44:30 -08:00
Sojan JoseandGitHub 12a82b6459 fix: avoid Slack file upload API for fallback messages (#10461)
Skip calling the Slack file upload API for message types such as
fallback (e.g., Facebook and location messages) that lack actual file
data in attachments. This prevents unnecessary API calls and resolves a
Sentry error currently occurring in production.

fixes: https://github.com/chatwoot/chatwoot/issues/10460
2024-11-26 12:56:40 +08:00
Sojan JoseandGitHub ab86f62fcc chore: Update GPT Model (#10111)
Update the open AI model, as 3.5 is being deprecated. Provide as option to swap out models via environment variables.
2024-09-16 09:41:20 +05:30
Muhsin KelothandGitHub 429d281501 fix: Handle OpenAI API errors (#9560) 2024-08-22 10:24:13 +05:30
Muhsin KelothandGitHub 023b3ad507 feat: Add APIs for linear integration (#9346) 2024-05-22 13:37:58 +05:30
5c9acfb4e9 chore: Handle duplicate Webhooks from slack (#9187)
* chore: Handle duplicate Webhooks from slack

* chore: fixes

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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-04-04 17:00:45 +05:30
Muhsin KelothandGitHub 6c8dacfa0d feat: Facebook delivery reports (#8136) 2023-11-20 12:22:45 +05:30
Muhsin KelothandGitHub 5f503b1a57 feat: Change slack bot and activity message appearance (#8349) 2023-11-16 12:59:52 +05:30
Pranav Raj SandGitHub 653e0335c0 fix: Handle PermissionDeniedError for Dialogflow processor (#8252) 2023-10-30 13:24:03 -07:00
Muhsin KelothandGitHub 26e8877cd9 feat: Support link unfurling for all the channels within the same connected channel account. (#8033) 2023-10-08 17:55:03 +05:30
24fe3805d8 feat: Slack link unfurling (#7940)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-29 19:35:56 +05:30
Muhsin KelothandGitHub 0d41853b0b fix: OpenAI CE specs (#7710) 2023-08-21 12:54:35 +07:00
178bc80b25 fix: Update email alerts for Slack integration (#7739)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-08-17 11:46:37 -07:00
cfe86d9c06 fix: Create new slack thread if the thread identifier changes (#7702)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2023-08-11 14:19:49 +05:30
c1c3a62412 fix: Improve reply prompt (#7588)
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-08-09 10:25:37 +05:30
91c1061214 feat: Add more AI options (#7502)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-07-16 12:25:16 -07:00
Muhsin KelothandGitHub 19ff738211 feat: Add more options for AI reply suggestions (#7493) 2023-07-13 10:26:25 +05:30
Pranav Raj SandGitHub 21691f2407 fix: Update breaking specs on sentiment and open AI integration (#7513) 2023-07-12 14:43:11 -07:00
Pranav Raj SandGitHub 09f46aa912 chore: Update onMessage event to include conversation id (#7497) 2023-07-10 15:04:31 -07:00
Shivam MishraandGitHub a940f4c1d2 feat: Allow label suggestions with OpenAI APIs (#7428) 2023-07-10 14:40:54 +05:30
Sojan JoseandGitHub 7ab7bac6bf chore: Enable the new Rubocop rules (#7122)
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
2023-05-19 14:37:10 +05:30
132cf802d5 fix: Open AI Integration should respond in conversation language (#7092)
Appended "Reply in the user's language." to obtain the answer in the user's language.
Fixes: https://linear.app/chatwoot/issue/CW-1735/chore-use-account-language-for-the-prompts


Co-authored-by: Sojan <sojan@pepalo.com>
2023-05-18 18:50:48 +05:30
Sojan JoseandGitHub 022383d942 chore: Upgrade to Rails 7 (#6719)
fixes: #6736
2023-05-06 10:44:52 +05:30
Sojan JoseandGitHub 02c467b6db chore: GPT Reply suggestion & summarize endpoints (#7011)
Adds additional endpoints for OpenAI integration which will allow
- Reply Suggestions
- Summarization

ref: #6436
fixes: https://linear.app/chatwoot/issue/CW-1596/backend-for-generating-conversation-summary
2023-04-28 19:57:25 +05:30
92fa9c4fdc feat: Ability to improve drafts in the editor using GPT integration (#6957)
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-04-24 23:52:23 +05:30
Tejaswini ChileandGitHub 6a0ca35de4 Feat: detect language of the message content (#6660) 2023-04-04 08:57:27 +05:30
Pranav Raj SandGitHub ebc144683a chore: Update conversation thread rendering in Slack (#6812) 2023-04-02 22:26:08 -07:00
Tejaswini ChileandGitHub 21da03fe5b Fix: Consider bot message on slack integration (#6793) 2023-03-31 18:56:51 +05:30
Tejaswini ChileandGitHub d8604107aa fix: Add link to conversation in slack message (#6768) 2023-03-30 13:03:19 +05:30
Tejaswini ChileandGitHub fdb067a352 fix: mentions are not rendered properly in slack (#6762) 2023-03-28 13:40:16 +05:30
Tejaswini ChileandGitHub f2684545d9 fix: Handle dialogflow hook without setting and credentials (#6638) 2023-03-09 20:11:08 +05:30
Tejaswini ChileandGitHub a4fc0eef4b fix: Exception tracking for dialogflow bot service (#6593) 2023-03-02 21:33:07 +05:30
Pranav Raj SandGitHub d672aa357b chore: Add subject to the slack message (#6404) 2023-02-06 12:42:06 -08:00
Pranav Raj SandGitHub cbfbe6dbad feat: Add backend APIs for Dyte integration (#6197)
- The backend changes required for Dyte Integration.
2023-01-09 12:37:18 +05:30
Pranav Raj SandGitHub 38587b3aa1 fix: Update Slack integration to fix message delivery issues (#6093) 2022-12-17 16:41:11 -08:00
7f48cffeb3 feat: Support case insensitive tags for Slack note prefix (#5123)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-07-28 09:57:39 +05:30
Sojan JoseandGitHub 4187428729 chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Pranav Raj SandGitHub b7606e4dd2 feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Tejaswini ChileandGitHub f64cf85ab2 Fix: sentry issue for slack incoming files check (#4656)
Interpreter error for nil. any? added nil. present?

Fixes: https://sentry.io/share/issue/48c10d26490f4bdaab78c82244fcea98/
2022-05-09 23:54:45 +05:30
Tejaswini ChileandGitHub 0eeab8c56c Fix: slack repeated callback event message for attached files (#4610) 2022-05-09 19:18:30 +05:30
Sojan JoseandGitHub eb0da2026f chore: Bundle update (#4038)
- address the nokogiri security issues
2022-02-22 16:06:04 +05:30
Pranav Raj SandGitHub 8dcb4a5ed4 chore: Add resolve action in Dialogflow Integration (#3900) 2022-02-03 12:05:39 +05:30
cf5f6d5a74 feat: enable Dialogflow integration all inboxes except email (#3285)
Fixes #2461

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-11-12 17:53:03 +05:30
Sojan JoseandGitHub a4c87f2052 chore: Handle attachments in Whatsapp Channel (#3299)
send and receive attachments in 360Dialog WhatsApp channels
2021-11-11 13:03:48 +05:30
Sojan JoseandGitHub e669f6766f chore: Fix Dialogflow issue (#3210) 2021-10-14 13:17:09 +05:30
Tejaswini ChileandGitHub b1b0268705 feat: Support sending and receiving attachments in Slack Integration (#3022)
- Process incoming slack attachments
- Send attachments from chatwoot to slack
2021-09-18 00:49:01 +05:30