Sivin Varghese and GitHub
ccb3672ff8
fix: Status not updating when creating a Linear issue ( #11523 )
2025-05-20 16:04:56 +05:30
630826baed
feat: Implement UI for Agent Bots in settings and remove CSML support ( #11276 )
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- Add agent bots management UI in settings with avatar upload
- Enable agent bot configuration for all inbox types
- Implement proper CRUD operations with webhook URL support
- Fix agent bots menu item visibility in settings sidebar
- Remove all CSML-related code and features
- Add migration to convert existing CSML bots to webhook bots
- Simplify agent bot model and services to focus on webhook bots
- Improve UI to differentiate between system bots and account bots
## Video
https://github.com/user-attachments/assets/3f4edbb7-b758-468c-8dd6-a9537b983f7d
---------
Co-authored-by: iamsivin <iamsivin@gmail.com >
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
Co-authored-by: Pranav <pranav@chatwoot.com >
2025-04-16 18:02:49 +05:30
5c05e45206
feat: use nocookie version of youtube & vimeo for help center embeds ( #11061 )
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This pull request includes changes to the `CustomMarkdownRenderer` class
and its corresponding tests to support YouTube's "nocookie"
[[ref](https://support.google.com/youtube/answer/171780?hl=en#zippy=%2Cturn-on-privacy-enhanced-mode )]
URLs and adding the `dnt` param to Vimeo embed
[[ref](https://help.vimeo.com/hc/en-us/articles/12426260232977-About-Player-parameters )].
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
2025-03-12 10:32:25 +05:30
a0cf25ccde
chore: Rescue slack link unfurling errors. ( #11033 )
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Fixes
https://linear.app/chatwoot/issue/CW-4122/slackwebapierrorsmissingscope-missing-scope
This PR adds the ability to handle errors when scopes are missing during
link unfurling. Since link unfurling is just a nice-to-have feature that
doesn't affect core functionality, we will silently ignore these errors.
---------
Co-authored-by: Sojan <sojan@pepalo.com >
2025-03-06 15:57:16 -08:00
12134f9391
feat: Linear OAuth 2.0 ( #10851 )
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Fixes https://linear.app/chatwoot/issue/CW-3417/oauth-20-authentication
We are planning to publish the Chatwoot app in the Linear [integration
list](https://linear.app/docs/integration-directory ). While we currently
use token-based authentication, Linear recommends OAuth2 authentication.
This PR implements OAuth2 support.
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com >
2025-02-27 18:15:53 +05:30
11a7414dc0
feat: Upgrade Dyte apis to v2 ( #10706 )
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# Pull Request Template
## Description
Dyte V1 API's are soon going to be deprecated, hence making sure we
update Chatwoot before that happens
Fixes #10704
## Type of change
Please delete options that are not relevant.
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
1. Open a new or existing conversation from the inbox
2. Press the video call icon on the message composer
3. Verify that the message dialog shows up with the join video call
button
4. Verify that clicking on join call does join the call
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [ ] New and existing unit tests pass locally with my changes (Unable
to run this locally)
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2025-02-19 14:47:48 -08:00
Muhsin Keloth and GitHub
031199f15a
chore: Slack file upload changes ( #10903 )
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The Slack `files.upload` API endpoint is deprecated and will stop
functioning on March 11, 2025. In this PR, we have implemented the
changes for the [new file
upload](https://api.slack.com/messaging/files#uploading_files ) method.
2025-02-18 22:44:30 -08:00
932244a1ec
feat: Add support for Arcade videos on articles ( #10585 )
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Fixes
https://linear.app/chatwoot/issue/CW-3779/add-support-for-arcade-videos-on-articles-loom-alternative
**Loom video**
https://www.loom.com/share/917bdecb4eaf4d3f9782b4fa84ee4bd4?sid=d11f0d71-0cf5-424a-9268-9d9fb3797ee2
Co-authored-by: Sojan Jose <sojan@pepalo.com >
2024-12-17 17:17:42 +05:30
Sojan Jose and GitHub
12a82b6459
fix: avoid Slack file upload API for fallback messages ( #10461 )
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Skip calling the Slack file upload API for message types such as
fallback (e.g., Facebook and location messages) that lack actual file
data in attachments. This prevents unnecessary API calls and resolves a
Sentry error currently occurring in production.
fixes: https://github.com/chatwoot/chatwoot/issues/10460
2024-11-26 12:56:40 +08:00
Sojan Jose and GitHub
4a7a0427e9
feat: Provision captain accounts automatically ( #10168 )
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- Provision accounts on Chatwoot cloud automatically if the feature is enabled
2024-09-26 19:21:29 -07:00
Sojan Jose and GitHub
ab86f62fcc
chore: Update GPT Model ( #10111 )
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Update the open AI model, as 3.5 is being deprecated. Provide as option to swap out models via environment variables.
2024-09-16 09:41:20 +05:30
Muhsin Keloth and GitHub
429d281501
fix: Handle OpenAI API errors ( #9560 )
2024-08-22 10:24:13 +05:30
Muhsin Keloth and GitHub
a55fffab3a
chore: Linear integration fixes ( #9538 )
2024-05-29 11:28:13 +05:30
Sivin Varghese and GitHub
7c5e67bf28
feat: Adds backend support for rendering tables in articles ( #9526 )
2024-05-24 08:44:01 +05:30
Muhsin Keloth and GitHub
023b3ad507
feat: Add APIs for linear integration ( #9346 )
2024-05-22 13:37:58 +05:30
Sojan Jose and GitHub
a2d0e60a88
fix: Get online status from db when not present in cache [CW-3233] ( #9477 )
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Previously, we returned the static value 'online' when the status was
not present in the Redis cache. This PR changes it to fall back to the
DB value and updates the cache in such cases.
fixes:
https://linear.app/chatwoot/issue/CW-3233/write-a-back-up-for-online-status-in-case-if-redis-keys-are-not
2024-05-15 21:23:19 -07:00
Muhsin Keloth and GitHub
d7e928df26
feat: Add loom video embed support for help center articles ( #9288 )
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* feat: Add loom support for helpcenter articles
* fix: responsiveness
* fix: style issues
* fix: review comments
* Update custom_markdown_renderer.rb
2024-04-24 11:44:10 +05:30
5c9acfb4e9
chore: Handle duplicate Webhooks from slack ( #9187 )
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* chore: Handle duplicate Webhooks from slack
* chore: fixes
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2024-04-04 17:00:45 +05:30
Sojan Jose and GitHub
35c26367da
chore: Unset Redis config after spec ( #8685 )
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The sentinel configuration set in this specification seems to be affecting other specifications. So, let's ensure that the memoised config variable gets unset after execution of the spec.
2024-01-10 15:32:48 -08:00
f002870c6a
feat: Super admin design improvements ( #8517 )
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- Revamp the super admin design
- Introduce a new settings page for support and billing settings
- Move the access tokens into users, agent bots and platform app show pages
Co-authored-by: Sojan <sojan@pepalo.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-12-08 19:40:35 -08:00
Muhsin Keloth and GitHub
6c8dacfa0d
feat: Facebook delivery reports ( #8136 )
2023-11-20 12:22:45 +05:30
Muhsin Keloth and GitHub
5f503b1a57
feat: Change slack bot and activity message appearance ( #8349 )
2023-11-16 12:59:52 +05:30
950f085e80
feat: Updated the design of the category page ( #8165 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-11-08 18:03:16 -08:00
Muhsin Keloth and GitHub
b4d20689b7
feat: Mark the messages as failed if the API channel webhooks fail for any reason. ( #8277 )
2023-11-04 12:26:28 +05:30
Shivam Mishra and GitHub
36b6c0cb9c
feat: support image height in markdown rendering of messages ( #8177 )
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- This PR adds BaseMarkdownRenderer, it takes all the required attributes from the image node, parses the cw_image_height query and renders it.
2023-11-02 13:51:54 -07:00
Pranav Raj S and GitHub
653e0335c0
fix: Handle PermissionDeniedError for Dialogflow processor ( #8252 )
2023-10-30 13:24:03 -07:00
Muhsin Keloth and GitHub
26e8877cd9
feat: Support link unfurling for all the channels within the same connected channel account. ( #8033 )
2023-10-08 17:55:03 +05:30
24fe3805d8
feat: Slack link unfurling ( #7940 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-09-29 19:35:56 +05:30
53dc38e650
fix: Renders youtube and vimeo links within blank lines as embeds ( #7422 )
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Within the article we are now rendering every link for youtube and vimeo as embeds. This isn't a good solution, as users might need to have plain links as well. This fix will render only links within two blank lines as embeds.
Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-09-21 00:16:03 -07:00
Shivam Mishra and GitHub
26ef21a243
feat: locking and retry in FB message parsing ( #7701 )
2023-08-23 09:48:17 +07:00
Muhsin Keloth and GitHub
0d41853b0b
fix: OpenAI CE specs ( #7710 )
2023-08-21 12:54:35 +07:00
178bc80b25
fix: Update email alerts for Slack integration ( #7739 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2023-08-17 11:46:37 -07:00
cfe86d9c06
fix: Create new slack thread if the thread identifier changes ( #7702 )
...
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com >
2023-08-11 14:19:49 +05:30
c1c3a62412
fix: Improve reply prompt ( #7588 )
...
Co-authored-by: Sojan Jose <sojan@chatwoot.com >
2023-08-09 10:25:37 +05:30
91c1061214
feat: Add more AI options ( #7502 )
...
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com >
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-07-16 12:25:16 -07:00
Muhsin Keloth and GitHub
19ff738211
feat: Add more options for AI reply suggestions ( #7493 )
2023-07-13 10:26:25 +05:30
Pranav Raj S and GitHub
21691f2407
fix: Update breaking specs on sentiment and open AI integration ( #7513 )
2023-07-12 14:43:11 -07:00
Pranav Raj S and GitHub
09f46aa912
chore: Update onMessage event to include conversation id ( #7497 )
2023-07-10 15:04:31 -07:00
Shivam Mishra and GitHub
a940f4c1d2
feat: Allow label suggestions with OpenAI APIs ( #7428 )
2023-07-10 14:40:54 +05:30
Pranav Raj S and GitHub
022f4f899f
Revert "feat: Support Azure single-tenant application using the Graph… ( #7436 )
2023-06-29 16:50:18 -07:00
Tejaswini Chile and GitHub
d05c953eef
feat: Support Azure single-tenant application using the Graph API ( #6728 ) ( #6878 )
2023-06-28 08:13:08 +05:30
e6a49b5800
feat: Shows Youtube and Vimeo links as embeds [cw-1393] ( #7330 )
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This change will render the youbtube, vimeo and .mp4 urls as embedded in the article page in the help centre.
Fixes: https://linear.app/chatwoot/issue/CW-1393/help-center-support-video-upload-in-articles
Co-authored-by: Sojan <sojan@pepalo.com >
2023-06-21 20:28:28 +05:30
d2aa19579e
feat: Adds support for superscript in help center articles ( #7279 )
...
- Adds support for superscript when rendering article markdown
- Chatwoot Markdown Render to render markdown everywhere
Co-authored-by: Sojan <sojan@pepalo.com >
2023-06-14 15:39:00 +05:30
Sojan Jose and GitHub
7ab7bac6bf
chore: Enable the new Rubocop rules ( #7122 )
...
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
2023-05-19 14:37:10 +05:30
132cf802d5
fix: Open AI Integration should respond in conversation language ( #7092 )
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Appended "Reply in the user's language." to obtain the answer in the user's language.
Fixes: https://linear.app/chatwoot/issue/CW-1735/chore-use-account-language-for-the-prompts
Co-authored-by: Sojan <sojan@pepalo.com >
2023-05-18 18:50:48 +05:30
Sojan Jose and GitHub
022383d942
chore: Upgrade to Rails 7 ( #6719 )
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fixes : #6736
2023-05-06 10:44:52 +05:30
Sojan Jose and GitHub
02c467b6db
chore: GPT Reply suggestion & summarize endpoints ( #7011 )
...
Adds additional endpoints for OpenAI integration which will allow
- Reply Suggestions
- Summarization
ref: #6436
fixes: https://linear.app/chatwoot/issue/CW-1596/backend-for-generating-conversation-summary
2023-04-28 19:57:25 +05:30
92fa9c4fdc
feat: Ability to improve drafts in the editor using GPT integration ( #6957 )
...
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration
---------
Co-authored-by: Sojan <sojan@pepalo.com >
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com >
2023-04-24 23:52:23 +05:30
Tejaswini Chile and GitHub
6a0ca35de4
Feat: detect language of the message content ( #6660 )
2023-04-04 08:57:27 +05:30
Pranav Raj S and GitHub
ebc144683a
chore: Update conversation thread rendering in Slack ( #6812 )
2023-04-02 22:26:08 -07:00
