Commit Graph
114 Commits
Author SHA1 Message Date
Shivam Mishra 7facffa631 feat: include general processing log as well 2025-03-13 14:45:17 +05:30
Shivam Mishra 0efca7f422 feat: remove sentry overlap logs 2025-03-13 14:40:54 +05:30
Shivam Mishra d467e82cda feat: update compact json method 2025-03-13 14:40:29 +05:30
Shivam Mishra 09c0660adb feat: use compact json 2025-03-13 14:32:21 +05:30
Shivam Mishra ef37e83aad refactor: use window.newrelic directly 2025-03-13 11:57:48 +05:30
Shivam Mishra a35b3a343e fix: logs format 2025-03-13 11:52:07 +05:30
Shivam Mishra 7ac40c8801 feat: log to new relic 2025-03-13 11:06:39 +05:30
Shivam Mishra f5bb0d5167 feat: include searchable account id tag 2025-03-13 10:24:21 +05:30
Shivam Mishra aa50bf6afc feat: update logging 2025-03-13 10:18:31 +05:30
Shivam Mishra 30fe9fbcaa feat: meta can be optional too 2025-03-12 22:32:25 +05:30
Shivam Mishra b120372208 feat: log only if there's a difference 2025-03-12 22:28:27 +05:30
Shivam Mishra 086b1b763e feat: remove diff 2025-03-12 22:18:41 +05:30
Shivam Mishra 5f61e043d3 fix: diff order 2025-03-12 22:15:46 +05:30
Shivam Mishra 902d08905d feat: improved logging 2025-03-12 21:59:19 +05:30
Shivam MishraandGitHub b81186d1d4 feat: include conversation meta in logs 2025-03-12 21:26:55 +05:30
Shivam Mishra 933a3bd5ff feat: log only out of sync updated_at 2025-03-11 12:27:45 +05:30
Shivam Mishra 8ff45bcd60 feat: ignore out of sync messages 2025-03-11 09:47:43 +05:30
Vishnu NarayananandGitHub 616bbced9c feat: allow copilot use without connecting an inbox (#10992)
This PR allows Copilot to be used without connecting the Captain assistant to an inbox. Currently, if Captain is enabled on an account, it takes over conversations and responds directly to users. This PR enables the use of Captain as a Copilot without allowing it to respond to users. Additionally, it allows using a different assistant for Copilot instead of the default Captain assistant.

The selection logic for the Copilot assistant follows this order of preference:

- If the user has selected a specific assistant, it takes first preference for Copilot.
- If the above is not available, the assistant connected to the inbox takes preference.
- If neither of the above is available, the first assistant in the account takes preference.
2025-02-28 15:20:39 -08:00
Shivam MishraandGitHub 84822a013a fix: inconsistent reply box cc update (#10799)
This PR target two issues

### CC & BCC not updated correctly

When moving from one conversation to another, the store may not have the
list of all the messages. A fetch is subsequently made to get the
messages. However, this update does not trigger the `currentChat`
watcher. This PR fixes it by adding a new watcher on
`currentChat.messages`.

We also update the `setCCAndToEmailsFromLastChat` method to reset the
`cc`, `bcc` and `to` fields if the last email is not found. This ensures
that the data is not carried forward from a previous email

Fixes: https://github.com/chatwoot/chatwoot/issues/10477

### To address are not added correctly to the `CC`

If the `to` address of a previous email has multiple recipient, there
was no case to add them to the CC.

Fixes: https://github.com/chatwoot/chatwoot/issues/8925

---

Depends on: https://github.com/chatwoot/utils/pull/41
2025-02-11 17:45:59 +05:30
1ccfb4e3db fix: sentry issues (#10695)
1. Ensure audio player ref is accessible before triggering calls
([Sentry](https://chatwoot-p3.sentry.io/issues/6221981610))
2. Use correct default for attachments, this was incorrectly set to
`null` in a previous PR
([Sentry](https://chatwoot-p3.sentry.io/issues/5966738120))
3. Fix `lastNonActivityMessage` is not present
([Sentry](https://chatwoot-p3.sentry.io/issues/6116038455))
4. Fix `Alt+J` & `Alt+K` shortcuts not working
([Sentry](https://chatwoot-p3.sentry.io/issues/6075125384))

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-16 15:49:48 +05:30
25c61aba25 feat(v4): Add new conversation filters component (#10502)
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-11-27 20:05:54 -08:00
42f6621afb feat: Vite + vue 3 💚 (#10047)
Fixes https://github.com/chatwoot/chatwoot/issues/8436
Fixes https://github.com/chatwoot/chatwoot/issues/9767
Fixes https://github.com/chatwoot/chatwoot/issues/10156
Fixes https://github.com/chatwoot/chatwoot/issues/6031
Fixes https://github.com/chatwoot/chatwoot/issues/5696
Fixes https://github.com/chatwoot/chatwoot/issues/9250
Fixes https://github.com/chatwoot/chatwoot/issues/9762

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-10-02 00:36:30 -07:00
c344f2b9cf fix: Handle the case where message has no attachments (#9902)
Fix the broken message sending due to the errors in attachment update PR
https://github.com/chatwoot/chatwoot/pull/9784

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-08-07 09:57:12 +05:30
e393bcf125 fix: Update the logic to handle attachments in a conversation (#9784)
When the chat is viewed, a function `fetchAllAttachments` is run to get all attachments for a particular conversation. This function, before updating the record creates the `attachments` property on the `chat` object in the store.
If in any case this function fails, the `attachments` property is not created, and when the code reaches the `dashboard/store/modules/conversations/index.js` the error occurs

This PR fixes it by ensuring that `SET_ALL_ATTACHMENTS` is always run. And it handles the default case as well


---

Sentry Issue:
[CHATWOOT-FRONTEND-APP-5Y](https://chatwoot-p3.sentry.io/issues/5459056982/)

```
TypeError: Cannot read properties of undefined (reading 'some')
  at forEach(./app/javascript/dashboard/store/modules/conversations/index.js:160:31)
  at Array.forEach(<anonymous>)
  at mutations(./app/javascript/dashboard/store/modules/conversations/index.js:159:27)
  at handler(./node_modules/vuex/dist/vuex.js:771:7)
  at forEach(./node_modules/vuex/dist/vuex.js:470:9)
  at Array.forEach(<anonymous>)
  at fn(./node_modules/vuex/dist/vuex.js:469:13)
  at Store.prototype._withCommit(./node_modules/vuex/dist/vuex.js:574:5)
  at Store.prototype.commit(./node_modules/vuex/dist/vuex.js:468:10)
  at this.commit(./node_modules/vuex/dist/vuex.js:420:21)
  at call(./app/javascript/dashboard/store/modules/conversations/actions.js:273:7)
  at tryCatch(./node_modules/videojs-record/dist/videojs.record.js:2868:27)
  at _invoke(./node_modules/videojs-record/dist/videojs.record.js:3088:32)
  at prototype[method](./node_modules/videojs-record/dist/videojs.record.js:2921:31)
  at as(/packs/js/application-cf716bca3c984faeb095.js:4:76)
  at as(/packs/js/application-cf716bca3c984faeb095.js:4:76)
  at nrWrapper(/app/accounts/81898/conversations/95:6:17817)
```

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-08-06 18:13:41 -07:00
af90f21cfd feat: Reconnect logic (#9453)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-06-03 15:54:19 +05:30
Fayaz AhmedandGitHub b474929f5e chore: Replace eventBus with mitt.js [CW-3275] (#9539)
# Replace the deprecated `eventBus` with mitt.js

## Description

Since eventBus and it's respective methods are deprecated and removed
from all future releases of vue, this was blocking us from migrating.
This PR replaces eventBus with
[mitt](https://github.com/developit/mitt). I have created a wrapper
mitt.js to simulate the same old event names so it's backwards
compatible, without making a lot of changes.


Fixes # (issue)

## Type of change

Please delete options that are not relevant.

- [x] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

1. Made sure all the places we're listening to bus events are working as
expected.
2. Respective specsf or the events from mitt.


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
2024-05-31 15:50:36 +05:30
Sivin VargheseandGitHub e3eca47c31 feat: Split reconnect logic PR (store) (#9520)
# Pull Request Template

## Description

This PR includes store filter parts split from this [Reconnect
PR](https://github.com/chatwoot/chatwoot/pull/9453)
2024-05-30 12:29:55 +05:30
Sivin VargheseandGitHub 0d13c11c44 fix: Right click Snooze is not working (#9498) 2024-05-22 13:03:49 +05:30
Sai WarangandGitHub fc6a22b072 fix:Avoid adding all new conversations when on a custom view (#8905) 2024-02-12 07:10:53 -08:00
Pranav Raj SandGitHub 2c7f93978e fix: Update broken specs (#8651)
- Use fakeTimer for time.spec.js
- Use default sort as last_activity_at_desc
- Update specs for getAllConversations getter
2024-01-05 13:09:09 -08:00
Sivin VargheseandGitHub 3adaa2d602 fix: Retry message not working if the conversation has an external issue (#8529) 2023-12-13 15:46:10 +05:30
60a312ace5 feat: Advanced conversation sort options (#8532)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-12-12 19:59:31 -08:00
2daf1ae827 feat: Event to capture the message signature feature (#7760)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-08-21 13:30:21 +07:00
e3b8c1fbb5 fix: Include waiting on agent conversations to unattended view (#7667)
Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.

Previously it showed only the conversations where the first response was pending.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-08-15 15:09:10 -07:00
Pranav Raj SandGitHub 9de2edd300 fix: Cannot read properties of undefined (reading 'filter') (#7522) 2023-07-13 15:56:28 -07:00
Shivam MishraandGitHub 7c080fa9fa feat: label suggestion UI (#7480) 2023-07-13 09:16:09 +05:30
Clairton Rodrigo HeinzenandGitHub 986abde531 fix: Cannot use 'in' operator to search for 'last_activity_at' (#7447) 2023-07-03 14:12:47 -07:00
Pranav Raj SandGitHub 93daaea19b feat: Add a sort option for conversations waiting for a reply from an agent (#7364) 2023-06-21 13:20:39 -07:00
Pranav Raj SandGitHub c8fac08e0b fix: Cannot read properties of undefined (reading 'some') (#7278)
Fixes https://linear.app/chatwoot/issue/CW-2041/typeerror-cannot-read-properties-of-undefined-reading-some
Fixes https://linear.app/chatwoot/issue/CW-2042/typeerror-cannot-read-properties-of-undefined-reading-filter
2023-06-08 20:12:14 -07:00
b333d0c986 feat: Attachments view (#7156)
* feat: Attachments view with key shortcuts and dynamically updates when user delete or sent new attachments

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-06-05 19:21:47 +05:30
Muhsin KelothandGitHub 87f758ee1f feat: Order conversations by priority (#7053) 2023-05-11 12:56:43 +05:30
59433d9d3c feat: Adds the ability to sort conversations (#6853)
* Add sort filter

* Change UI

* Change filter

* Complete sort by filters

* Style fixes

* Fix default sort

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/ChatList.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Added translation

* Added review fixes

* Add more updates

* Code cleanups

* Update last_activity_at on message received event

* Cleans up the design for chatlist and icons

* Fix sort

* Remove inline styles

* Add tag along with the title

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-05-05 17:08:32 -07:00
Shivam MishraandGitHub 0874aeee2d feat: priority UI (#6966) 2023-04-24 19:00:08 +05:30
Muhsin KelothandGitHub 815322b27a feat: Refetch the active conversation messages on action cable reconnect (#6790) 2023-04-24 10:17:12 +05:30
09ce85b30d Chore: moves localstorage helper as a shared utility (#6838)
* Chore: moves localstorage helper as a shared utility and refactors constants

* Refactors constants file

* Fixes merge conflicts

* Delete constants.js

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-04-11 15:50:46 +05:30
Pranav Raj SandGitHub 6000028f64 feat: Allow agents/admins to copy the link to a message (#5912) 2023-03-26 22:58:42 -07:00
Pranav Raj SandGitHub d666afd757 chore: Refactor messages to support right click context menu (#6748) 2023-03-24 13:49:44 -07:00
ca1adb9960 feat: conversation participants (#4145)
Fixes #241
Fixes: chatwoot/product#648

Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-02-16 13:35:06 +05:30
Pranav Raj SandGitHub 80784e3cab feat: Add Google Translate API Integration (#6454) 2023-02-15 20:50:45 -08:00
fgrepandGitHub a86c2705e9 Fix: more events tracking for SaaS (#6234) (#6298) 2023-01-19 17:19:27 +05:30