Commit Graph
157 Commits
Author SHA1 Message Date
Sony MathewandGitHub 18d3c40fb3 feat: installation config in super admin console (#1641)
* feat: installation config in super admin console

* Added the ability for super admins to view, edit and update
installation config values. Also they can add new isntallation config
values. The impact of editing and adding depends on which all
installation config values are being used in the code.
* Known limitation now: Ability to edit hash values (for eg: feature
flags) are disabled. This requires more work and will be taken up in
a secondary set of changes.
* Minor UX improvement. Clicking on the Sidekiq option in the super
admin siebar will now open the sidekiq dashboard in a new tab rather
than in the same tab that you were using super admin.

* fix: method name fix in custom adminsitrate field

* feat: added locked attribute to global config
* Added the locked attribute to instalaltion config table. Added
necessary migrations. Added changes in config loader.
* Added the changes on the installation config yml
* Locked the account feature defaults in code

* feat: show only editable configs in admin console
* Added a new scope in installation config model
* Added scope in adminstrate controller for installation_config

* fix: new installation config create error
* Fixed the error in new installation config create

* fix: specs coverage
* Added specs for installation config super admin controller

* chore: update git ignore with encrypted config ext
2021-01-15 13:21:53 +05:30
Muhsin KelothandGitHub 2d5aa9d3bd chore: Add count and current page in notification meta details (#1619) 2021-01-13 17:04:27 +05:30
Pranav Raj SandGitHub 160a6fc6cf feat: Save UI state in the database (#1635)
feat: Save UI state in the database
2021-01-10 19:25:33 +05:30
Pranav Raj SandGitHub a2d6fa0f74 feat: API to add label to contacts (#1563) 2021-01-03 20:07:57 +05:30
Pranav Raj SandGitHub 811657c9e7 feat: API to allow agents to delete a message (#1353) 2020-12-28 23:36:50 +05:30
Nithin David ThomasandGitHub 7c62d3629c feat: Add pending message on dashboard (#1547) 2020-12-25 13:15:01 +05:30
Muhsin KelothandGitHub 796e376fa7 feat: Add smart app banner in website for iOS (#1531) 2020-12-20 11:52:40 +05:30
Pranav Raj SandGitHub 0619894560 feat: Download Agent wise report (#1517) 2020-12-15 23:35:03 +05:30
Pranav Raj SandGitHub b6ca77158c fix: Limit the number of unread messages returned in the API (#1504) 2020-12-10 23:30:38 +05:30
Pranav Raj SandGitHub 870a24126e fix: Display assignee only if the assignee has access to the account (#1500) 2020-12-08 22:49:47 +05:30
30802e0c13 feat: Ability to set installation-wide default locale (#1433)
* Dashboard locale can be set via env variable
* Change account locale based on registration page
* Set account locale if available

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-24 18:34:31 +05:30
Sojan JoseandGitHub eb2ded6f65 feat: Agent & Inbox Report APIs (#1391) 2020-11-16 19:41:52 +05:30
Pranav Raj SandGitHub 5c3de5e095 fix: Enhance CRM UI (#1397)
* feat: Sort by name
* feat: Fetch labels from sidebar
* Remove unused language file
* Add beta tag to contacts
* Add timeMixin, reduce font-size
* Remove unused methods
* Remove unused prop
* Disabled footer if no contacts or invalid page
* Add keyup for input
* Fix conversation not loading if there are no active conversations
* return last_seen_at as unix time
* Fix contact edit modal
* Add loader for edit contact button
* Fix review comments
2020-11-11 16:02:14 +05:30
f214c9c47c feat: Add Contacts page (#1335)
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-10 15:25:26 +05:30
7718cf7d2c feat: Add global message search (#1385)
* feat: Search messages by content

* Fix search UI

* Add specs

* chore: Filter search results

* Update highlight logic

* Rename query to searchTerm

Co-authored-by: Sojan <sojan@pepalo.com>
2020-11-08 01:46:45 +05:30
Akash SrivastavaandGitHub 074084b258 feat: Auto resolve conversations after n days of inactivity (#1308)
fixes: #418
2020-11-01 12:53:25 +05:30
AbhishekandGitHub ff96d43953 feat: notify on slack disconnect (#1323) 2020-10-28 00:22:57 +05:30
Pranav Raj SandGitHub 85514cae8d feat: Display reply time in widget (#1349)
Fixes #1132
2020-10-18 23:32:22 +05:30
Pranav Raj SandGitHub 3bb2d27646 chore: Use agent partial instead of user in conversation API (#1333) 2020-10-10 21:57:09 +05:30
Sojan JoseandGitHub 88b2469dc8 feat: Add API to get the active contacts (#1313) 2020-10-05 23:30:27 +05:30
399f9e004a fix: Use last_activity_at instead of updated_at for sorting (#1281)
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
Sojan JoseandGitHub b862817b29 feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
701eccb35c Feature: Knowledge Base APIs (#1002)
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
Sojan JoseandGitHub 532331edb6 feat: Ability to search conversation with message content (#1265)
- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
2020-09-23 15:27:41 +05:30
Sony MathewandGitHub fc7b84d612 Chore: Fix N+1 queries in dashboard side (#1254)
* Chore: Fix N+1 queries in dashboard side

Fixed a couple of N+1 queries fired on the dashboard side of
the app to improve performance.
2020-09-19 12:46:34 +05:30
31c07771e8 feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan JoseandGitHub ac5d755545 chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Pranav Raj SandGitHub 45cd949c40 feat: Add a popout option on webwidget (#1174)
* feat: Add a popout option on webwidget
2020-08-28 17:39:46 +05:30
fe1259a29f feat: Update styles, Add support for Arabic text in emails (#1088)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-08-23 19:58:19 +05:30
cdd385b269 feat: Custom Attributes for contacts (#1158)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-21 19:30:27 +05:30
Sojan JoseandGitHub 507b40a51d chore: Control rendering contact inbox (#1157) 2020-08-19 23:25:55 +05:30
22880df429 Feature: Send chat transcript via email (#1152)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-17 11:25:13 +05:30
be91b322a4 chore: Enable additional attributes in liquid (#1144)
enable additional liquid variables in mailers

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-14 00:47:24 +05:30
a6a62d92bf chore: Add Additional Contact APIs (#1130)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-10 12:15:29 +05:30
Pranav Raj SandGitHub 0adbc346df feat: Add an extended bubble design for the widget (#1123)
* feat: Add a new design for chat bubble

Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>

* Add i18n

* Fix stye issues

* Set fixed font-size

* Update docs for bubble
2020-08-09 16:07:32 +05:30
Sojan JoseandGitHub a04ca24def feat: Customisable Email Templates (#1095) 2020-08-06 15:21:06 +05:30
Pranav Raj SandGitHub db877453a4 feat: Disable attachments and emoji picker in the web widget (#1102)
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-05 17:46:17 +05:30
Pranav Raj SandGitHub 3b23aa7913 Bugfix: Use server timestamp to set agent_last_seen_at (#1114) 2020-08-03 13:40:20 +05:30
Pranav Raj SandGitHub 5e5f34bedc chore: Add an indicator for incoming emails (#1112) 2020-08-01 20:56:47 +05:30
Pranav Raj SandGitHub 6d4cfcceba Chore: Update the usage of available_name instead of name (#1110)
Update the usage of available_name instead of the name
2020-08-01 18:30:47 +05:30
Pranav Raj SandGitHub a16d2c653d Chore: Update mailer to remove hardcoded twitter link (#1103) 2020-07-30 23:58:42 +05:30
Pranav Raj SandGitHub 2b1d445003 feat: Use display_name instead of name of the agent (#1097)
* feat: Use display_name instead of name of the agent
2020-07-27 22:19:26 +05:30
Pranav Raj Sreepuram f30c8943d9 chore: Display app version on settings/admin area 2020-07-26 21:50:59 +05:30
89ed0b425b feat: Ability for the logged in user to create a new account (#985)
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-26 12:54:50 +05:30
0f2d3418f9 fix: Add a check for 24 hour window before sending a message (#1084)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-07-25 22:54:45 +05:30
Pranav Raj SandGitHub 12ee7e5d82 feat: Add chatwoot:ready event listener on window (#1091)
* feat: Add `chatwoot:ready` event listener on window

* Add specs

* Rename customEventHelper.js -> CustomEventHelper.js
2020-07-25 21:54:58 +05:30
Sojan JoseandGitHub 8079bf50a0 Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sojan JoseandGitHub d800b55ac6 Chore: Add display name to the user (#1067)
* Chore: Adding browser info to web widget triggered event

fixes: #970

* Chore: Rename nickname to display name

references: #972

* Chore: Change nickname in code

* chore: fix errors

* Chore: update nginx config

fixes: #1057

* Chore: Fix specs
2020-07-20 18:28:14 +05:30
Sony MathewandGitHub 96efc44b82 Chore: Feature lock email settings in UI (#1065)
* Chore: Feature lock email settings in UI

The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.

Some refactorings were also done along with this change.

1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.

* Chore: Feature lock email settings in UI

Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI

* Chore: Convert newlines to <br>s

Removed the layout used while sending replies in
conversation continuity.

Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.

* Chore: Bug fix in reply email domain

Renamed the function custom_email_domain_enabled  to
inbound_email_enabled.

Fixed bug on setting reply emails's domain.
2020-07-19 23:08:07 +05:30
Sony MathewandGitHub d5a6f5e352 Enhancement: ability to send out an email without summary #1048 (#1049)
Right now as part of conversation continuity, we are using the
ConversationReplyMailer which sends a summary of messages including
the incoming messages when an agent replies. Ideally, we want
to send only the reply of that agent and not a summary when
Conversation continuity is enabled. Added the functionality
to send the reply email without summary. Added required unit
tests to cover the changes.

ref: #1048
2020-07-15 16:33:52 +05:30