Commit Graph
171 Commits
Author SHA1 Message Date
Sony MathewandGitHub 18d3c40fb3 feat: installation config in super admin console (#1641)
* feat: installation config in super admin console

* Added the ability for super admins to view, edit and update
installation config values. Also they can add new isntallation config
values. The impact of editing and adding depends on which all
installation config values are being used in the code.
* Known limitation now: Ability to edit hash values (for eg: feature
flags) are disabled. This requires more work and will be taken up in
a secondary set of changes.
* Minor UX improvement. Clicking on the Sidekiq option in the super
admin siebar will now open the sidekiq dashboard in a new tab rather
than in the same tab that you were using super admin.

* fix: method name fix in custom adminsitrate field

* feat: added locked attribute to global config
* Added the locked attribute to instalaltion config table. Added
necessary migrations. Added changes in config loader.
* Added the changes on the installation config yml
* Locked the account feature defaults in code

* feat: show only editable configs in admin console
* Added a new scope in installation config model
* Added scope in adminstrate controller for installation_config

* fix: new installation config create error
* Fixed the error in new installation config create

* fix: specs coverage
* Added specs for installation config super admin controller

* chore: update git ignore with encrypted config ext
2021-01-15 13:21:53 +05:30
Sojan JoseandGitHub 7542330d61 feat: Add Platform APIs (#1456) 2021-01-14 20:35:22 +05:30
Pranav Raj SandGitHub 75c2a7cb2f fix: Resolve name only if assignee exists during unassignment (#1649) 2021-01-14 14:21:41 +05:30
Pranav Raj SandGitHub 160a6fc6cf feat: Save UI state in the database (#1635)
feat: Save UI state in the database
2021-01-10 19:25:33 +05:30
Sojan JoseandGitHub 7884090551 chore: Enable updating conversation additional attributes (#1611)
- Enable updating additional attributes via conversation API
- Handle the case when additional_attributes is nil

Fixes: #1357
2021-01-07 13:47:38 +05:30
Sojan JoseandGitHub db189e3c26 chore: Sync the schema and migrations (#1610) 2021-01-06 11:36:45 +05:30
627d3a575a chore: Automate conversation display_id generation with db triggers (#1412)
Automate conversation display_id generation with db triggers

Co-authored-by: Saurabh Mehta <saurabh1.mehta@airtel.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-01-05 20:07:04 +05:30
Pranav Raj SandGitHub a2d6fa0f74 feat: API to add label to contacts (#1563) 2021-01-03 20:07:57 +05:30
Pranav Raj SandGitHub 811657c9e7 feat: API to allow agents to delete a message (#1353) 2020-12-28 23:36:50 +05:30
Pranav Raj SandGitHub 8e2b4acc43 chore: Remove account.destroy listener (#1530) 2020-12-19 18:11:43 +05:30
Pranav Raj SandGitHub edb09d5a9c chore: Improve location display in sidebar (#1509)
- Log IP Address on widget load
- Save country code to contact
2020-12-13 22:23:56 +05:30
Pranav Raj SGitHubdependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
c87cdf25c5 chore: Upgrade highlight.js to 10.4.1 (#1483)
Bumps [highlight.js](https://github.com/highlightjs/highlight.js) from 9.18.5 to 10.4.1.
- [Release notes](https://github.com/highlightjs/highlight.js/releases)
- [Changelog](https://github.com/highlightjs/highlight.js/blob/master/CHANGES.md)
- [Commits](https://github.com/highlightjs/highlight.js/compare/9.18.5...10.4.1)

Signed-off-by: dependabot[bot] <support@github.com>
Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
2020-12-05 01:22:16 +05:30
Pranav Raj SandGitHub 64733ca3bc fix: Move integration text to translation file (#1463)
- Move integration text to translation file
- Split switch_locale
2020-11-30 16:24:54 +05:30
a988724c91 feat: Authenticate by SSO tokens (#1439)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-25 13:59:38 +05:30
Sojan JoseandGitHub eb2ded6f65 feat: Agent & Inbox Report APIs (#1391) 2020-11-16 19:41:52 +05:30
Sojan JoseandGitHub 563da0e052 feat: Use gravatar URL for contacts and users if no image available (#1407) 2020-11-13 19:56:30 +05:30
Akash SrivastavaandGitHub 074084b258 feat: Auto resolve conversations after n days of inactivity (#1308)
fixes: #418
2020-11-01 12:53:25 +05:30
Adam ZyskoandGitHub 65ed4c78a4 feat: Business hours
Data models and APIs for business hours

ref: #234
2020-11-01 00:14:33 +05:30
Yih YangandGitHub 12b7358773 feat: Add messages on mute / unmute actions (#1373) 2020-10-30 22:27:25 +05:30
Sojan JoseandGitHub 1d9debaee0 feat: IP lookup (#1315)
- feature to store contact IP for accounts
- IP lookup through geocoder gem
- ability to do IP lookup through external APIs
- add commit hook to prevent push to develop and master
- migrations to fix default values for jsonb columns
2020-10-28 02:14:36 +05:30
AbhishekandGitHub ff96d43953 feat: notify on slack disconnect (#1323) 2020-10-28 00:22:57 +05:30
Pranav Raj SandGitHub 85514cae8d feat: Display reply time in widget (#1349)
Fixes #1132
2020-10-18 23:32:22 +05:30
Pranav Raj SandGitHub 0bea0217b4 chore: Use full name in activity message, fix specs (#1339) 2020-10-14 00:16:35 +05:30
Pranav Raj Sreepuram 4a2a309d18 Use name instead of display_name in the dashboard 2020-10-13 13:03:55 +05:30
Pranav Raj SandGitHub 2c324d9421 feat: Allow custom email address for inbox (#1336) 2020-10-11 23:24:11 +05:30
Dmitriy ShcherbakanandGitHub ecebe163e1 feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Pranav Raj SandGitHub db1953de24 fix: Add default 404 param on gravatar (#1316) 2020-10-05 23:31:23 +05:30
399f9e004a fix: Use last_activity_at instead of updated_at for sorting (#1281)
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
ArmanandGitHub 3d379b071d feat: use gravatar if no avatar image (#1307)
Fixes:  #1240
2020-10-04 16:25:22 +05:30
AbhishekandGitHub 70f08103aa feat: Activity message for label addition & deletion (#1291)
Fixes: #1022
2020-10-02 16:33:59 +05:30
AbhishekandGitHub 5cd08b3f98 chore: self-assign conversation activity message (#1293) 2020-10-02 00:41:23 +05:30
Sojan JoseandGitHub b862817b29 feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
701eccb35c Feature: Knowledge Base APIs (#1002)
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
Sony MathewandGitHub f9b0427751 feat: email channel backend (#140) (#1255)
* feat: added support mailbox to handle email channel (#140)

Added a new mailbox called 'SupportMailbox' to handle all the
incoming emails other than reply emails.

An email channel will have a support email and forward email
associated with it. So we filter for the right email inbox based on
the support email of that inbox and route this to this mailbox.

This mailbox finds the account, inbox, contact (create a new one
if it does not exist) and creates a conversation and adds the
email content as the first message in the conversation.

Other minor things handled in this commit:

* renamed the procs for routing emails in application mailbox
* renamed ConversationMailbox to ReplyMailbox
* Added a fallback content in MailPresenter
* Added a record saving (bang) versions of enabling and disabling
features in Featurable module
* added new factory for the email channel

refs: #140
2020-09-21 22:44:22 +05:30
Pranav Raj SandGitHub 646746aa10 fix: Check medium to decide 24 hour window (#1245) 2020-09-17 23:32:19 +05:30
Pranav Raj SandGitHub 5ae3026125 fix: Add available_name method to agent_bot (#1238) 2020-09-16 11:46:07 +05:30
Sojan 739c062676 chore: Enable an echo id for message create end points 2020-09-13 16:16:52 +05:30
31c07771e8 feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan JoseandGitHub ac5d755545 chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
d18c8fc08a chore: Add message_echo listener for Facebook (#1192)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-09-04 19:13:47 +05:30
Sojan JoseandGitHub 85ae6d92b9 feat: Enable Slack Integration in all channels (#1175) 2020-08-29 01:39:41 +05:30
Sojan JoseandGitHub 2193de9853 chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
8cf05f1d9f feat: Ability to edit a contact (#1092)
Ability to edit contact information in conversation sidebar

Co-authored-by: Sojan <sojan@pepalo.com>
2020-08-23 00:05:07 +05:30
Pranav Raj SandGitHub ec6cd4bbba feat: Use order_by_name as default sort order for inbox/user (#1160) 2020-08-22 22:20:22 +05:30
cdd385b269 feat: Custom Attributes for contacts (#1158)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-21 19:30:27 +05:30
Sojan JoseandGitHub 4216d63311 feat: Ability to reply to specific tweets (#1117)
Ability to choose a specific tweet to reply to

Fixes #982
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-08-11 09:57:42 +05:30
Sojan JoseandGitHub a04ca24def feat: Customisable Email Templates (#1095) 2020-08-06 15:21:06 +05:30
Pranav Raj SandGitHub db877453a4 feat: Disable attachments and emoji picker in the web widget (#1102)
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-05 17:46:17 +05:30
Pranav Raj SandGitHub 2b1d445003 feat: Use display_name instead of name of the agent (#1097)
* feat: Use display_name instead of name of the agent
2020-07-27 22:19:26 +05:30
89ed0b425b feat: Ability for the logged in user to create a new account (#985)
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-26 12:54:50 +05:30