Commit Graph
176 Commits
Author SHA1 Message Date
Shivam Mishra 9db096f046 refactor: namespace for the concern 2025-07-16 09:52:37 +05:30
Shivam Mishra e52becbc40 style: autofix rubocop 2025-07-15 14:21:53 +05:30
Muhsin KelothandGitHub 7748ef2787 Merge branch 'develop' into feat/scenario-tools-association 2025-07-15 10:39:20 +05:30
Tanmay Deep SharmaGitHubMuhsin KelothCopilot Autofix powered by AI <62310815+github-advanced-security[bot]@users.noreply.github.com>iamsivinSivin VargheseSojan Jose
61d10044a0 feat: Whatsapp embedded signup (#11612)
## Description

This PR introduces WhatsApp Embedded Signup functionality, enabling
users to connect their WhatsApp Business accounts through Meta's
streamlined OAuth flow without manual webhook configuration. This
significantly improves the user experience by automating the entire
setup process.

**Key Features:**

- Embedded signup flow using Facebook SDK and Meta's OAuth 2.0
- Automatic webhook registration and phone number configuration
- Enhanced provider selection UI with card-based design
- Real-time progress tracking during signup process
- Comprehensive error handling and user feedback


## Required Configuration

The following environment variables must be configured by administrators
before this feature can be used:
Super Admin Configuration (via
super_admin/app_config?config=whatsapp_embedded)

- `WHATSAPP_APP_ID`: The Facebook App ID for WhatsApp Business API
integration
- `WHATSAPP_CONFIGURATION_ID`: The Configuration ID for WhatsApp
Embedded Signup flow (obtained from Meta Developer Portal)
- `WHATSAPP_APP_SECRET`: The App Secret for WhatsApp Embedded Signup
flow (required for token exchange)
![Screenshot 2025-06-09 at 11 21
08 AM](https://github.com/user-attachments/assets/1615fb0d-27fc-4d9e-b193-9be7894ea93a)


## How Has This Been Tested?

#### Backend Tests (RSpec):

- Authentication validation for embedded signup endpoints
- Authorization code validation and error handling
- Missing business parameter validation
- Proper response format for configuration endpoint
- Unauthorized access prevention

#### Manual Test Cases:

- Complete embedded signup flow (happy path)
- Provider selection UI navigation
- Facebook authentication popup handling
- Error scenarios (cancelled auth, invalid business data, API failures)
- Configuration presence/absence behavior

## Related Screenshots:

![Screenshot 2025-06-09 at 7 48
18 PM](https://github.com/user-attachments/assets/34001425-df11-4d78-9424-334461e3178f)
![Screenshot 2025-06-09 at 7 48
22 PM](https://github.com/user-attachments/assets/c09f4964-3aba-4c39-9285-d1e8e37d0e33)
![Screenshot 2025-06-09 at 7 48
32 PM](https://github.com/user-attachments/assets/a34d5382-7a91-4e1c-906e-dc2d570c864a)
![Screenshot 2025-06-09 at 10 43
05 AM](https://github.com/user-attachments/assets/a15840d8-8223-4513-82e4-b08f23c95927)
![Screenshot 2025-06-09 at 10 42
56 AM](https://github.com/user-attachments/assets/8c345022-38b5-44c4-aba2-0cda81389c69)


Fixes
https://linear.app/chatwoot/issue/CW-2131/spec-for-whatsapp-cloud-channels-sign-in-with-facebook

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Copilot Autofix powered by AI <62310815+github-advanced-security[bot]@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-07-14 21:37:06 -07:00
Shivam MishraandGitHub f2d9895597 Merge branch 'develop' into feat/scenario-tools-association 2025-07-15 08:56:09 +05:30
4378506a35 feat: add response guidelines and guardrails field (#11911)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-07-15 08:56:03 +05:30
Shivam Mishra db4e8588cd feat: add assistant policy for tools 2025-07-14 22:39:43 +05:30
93f18315cc feat: add Captain::Scenario Model and API [CW-4597] (#11907)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-07-14 16:12:38 +05:30
Muhsin KelothandGitHub 4762edcba3 Merge branch 'feat/scenarios' into feat/scenario-tools-association 2025-07-12 17:23:05 +05:30
Muhsin KelothandGitHub 1bd2da4832 Merge branch 'develop' into feat/scenarios 2025-07-12 17:11:10 +05:30
Tanmay Deep SharmaandGitHub 5b9f997fa0 feat: Add the support for images in Captain (#11850) 2025-07-11 23:28:46 +07:00
Shivam MishraandGitHub 46e758cc84 Merge branch 'feat/scenarios' into feat/scenario-tools-association 2025-07-11 15:52:58 +05:30
Shivam Mishra bda09cc064 feat: remove foeign key 2025-07-10 08:23:25 +05:30
Shivam MishraandGitHub bc24d1f02c Merge branch 'feat/scenarios' into feat/scenario-tools-association 2025-07-09 18:42:04 +05:30
Shivam Mishra 62a7cfa188 refactor: move scenarios controller
Match it with inboxes implemetation
2025-07-09 18:41:41 +05:30
Shivam Mishra 5d2afc065f feat: extract tool ids from text 2025-07-09 17:21:10 +05:30
Shivam Mishra cd8f245483 feat: add tools endpoint 2025-07-09 17:21:10 +05:30
Shivam Mishra 735979c834 feat: add tool resolution concern 2025-07-09 17:21:10 +05:30
Shivam Mishra 14417ef14f style: run rubocop 2025-07-09 17:20:30 +05:30
Shivam Mishra aa639dd78e feat: add scenario controller 2025-07-09 14:24:07 +05:30
Shivam Mishra 526d6e2a0a feat: add jbuilders 2025-07-09 14:22:59 +05:30
Shivam Mishra 96746cc592 feat: add scenarios model 2025-07-09 13:43:36 +05:30
b72848513f fix: Show billing upgrade page if there is a mismatch in the user count (#11886)
Disable features/show billing upgrade for accounts with more users than
the one in the license.

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-07-06 19:30:27 -07:00
PranavandGitHub 3e993ead0f feat: OG Image in Chatwoot Help Center (#11826)
_Note: This is only available for Cloud version of Chatwoot._



![image](https://github.com/user-attachments/assets/b7d61035-8682-4dbd-9460-4f8546ca6a98)
2025-07-03 12:41:12 -07:00
Vishnu NarayananandGitHub 20dc4f169c fix: Do not enforce max_limits if inbox_auto_assignment is disabled (#11849)
# Pull Request Template

## Description

The `auto_assignment` max_limits were being enforced even if the inbox
level `auto_assign` feature was disabled. This was because the
enterprise method was not verifying the feature status before returning
the available agents.

## Type of change

Please delete options that are not relevant.

- [x] Bug fix (non-breaking change which fixes an issue)


## How Has This Been Tested?
- Tested locally
- Added Specs

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
2025-07-01 15:10:39 -07:00
Sivin VargheseandGitHub 24ea968b00 chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
PranavandGitHub 58da92a252 chore: Disable copilot usage after the response count is over (#11845)
Disable copilot if the response usage is over.
2025-06-30 19:06:25 -07:00
Muhsin KelothandGitHub a657b45bd1 feat(revert): "feat: captain image support" (#11841)
Reverts chatwoot/chatwoot#11730
2025-07-01 00:12:07 +05:30
b26862e3d8 feat: notion OAuth setup (#11765)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-06-26 19:16:06 +05:30
811eb66615 feat: Add support for image files in Captain (#11730)
# Pull Request Template

## Linear links:
-
https://linear.app/chatwoot/issue/CW-4479/if-image-is-sent-by-the-customer-send-it-to-openai

## Description

This pull request adds “Captain image support” to Chatwoot. It
introduces multimodal message handling so that when a customer sends an
image, Captain can forward the file to OpenAI’s vision endpoint,
generate a caption/analysis
## Type of change

Please delete options that are not relevant.

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

<img width="891" alt="image"
src="https://github.com/user-attachments/assets/c7cc98ed-cc44-4865-a53a-83d129e2fe2c"
/>



## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
2025-06-25 19:16:09 -07:00
PranavandGitHub 257cd07ee6 fix: Check if there are any subscriptions before we create a default subscription (#11813)
Avoid creating duplicate subscriptions.
2025-06-25 18:53:36 -07:00
b7f2c151bf feat: Voice channel creation Flow (#11775)
This PR introduces a new channel type for voice conversations.

ref: #11481 

## Changes

- Add database migration for channel_voice table with phone_number and
provider_config
- Create Channel::Voice model with E.164 phone number validation and
Twilio config validation
- Add voice channel association to Account model
- Extend inbox helpers and types to support voice channels
- Add voice channel setup UI with Twilio configuration form
- Include voice channel in channel factory and list components
- Add API routes and store actions for voice channel creation
- Add comprehensive translations for voice channel management

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2025-06-25 14:21:03 -07:00
c42dd8a23e feat: captain should be able to access private notes (#11768)
# Pull Request Template

## Linear task: 

https://linear.app/chatwoot/issue/CW-4482/captain-should-be-able-to-access-private-notes-only-on-copilot

## Description

Captain should be able to access private notes (only on copilot)

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?


![image](https://github.com/user-attachments/assets/b25cf81f-85eb-4adb-a1eb-57e1156b9b9e)


![image](https://github.com/user-attachments/assets/20051b31-cbce-41d9-84d9-13bc71687323)


## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-06-24 19:00:20 -07:00
PranavandGitHub ea4477ccde fix: Update ActiveStorage::FileNotFoundError error and fix the captain condition in audio transcription (#11779)
Update the error to `ActiveStorage::FileNotFoundError`. Fix the
condition to enable audio transcription and added a spec for it.
2025-06-20 13:20:55 -07:00
PranavandGitHub dc77b5bb2b feat: Enable audio transcriptions for self hosted instances (#11755)
- Enable audio transcriptions feature for self hosted instances
2025-06-17 16:54:43 -07:00
PranavandGitHub 9b43a0f72b fix: Retry job if file not found (#11683)
Removed StandardError rescue blocks and added retry_on for
ResponseBuilderJob and AudioTranscriptionJob
2025-06-05 22:53:11 -05:00
8bc00f707b feat(ee): Add transcription support for audio messages (#11670)
<img width="419" alt="Screenshot 2025-06-03 at 4 25 37 PM"
src="https://github.com/user-attachments/assets/4b6ddd11-9b91-4981-a571-83746cc4d40b"
/>


Fixes https://github.com/chatwoot/chatwoot/issues/10182

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-06-05 18:29:37 -05:00
273c277d47 feat: Add conversation delete feature (#11677)
<img width="1240" alt="Screenshot 2025-06-05 at 12 39 04 AM"
src="https://github.com/user-attachments/assets/0071cd23-38c3-4638-946e-f1fbd11ec845"
/>


## Changes

Give the admins an option to delete conversation via the context menu

- enable conversation deletion in routes and controller
- expose delete API on conversations
- add delete option in conversation context menu and integrate with card
and list
- implement store action and mutation for delete
- update i18n with new strings

fixes: https://github.com/chatwoot/chatwoot/issues/947

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-06-05 15:53:17 -05:00
PranavandGitHub bae958334d feat: Update UI for Copilot (#11561)
- Updated UI for copilot
2025-06-02 22:02:03 -05:00
Sojan JoseandGitHub 3548948c92 fix: Allow users with report_manage permission to access CSAT reports (#11625)
- Extended CsatSurveyResponsePolicy to support report_manage permission
- Added enterprise extension module following existing pattern
- Users with report_manage custom role can now access CSAT index,
metrics, and download
- Added comprehensive tests for both base and enterprise policy behavior
2025-05-29 12:09:03 -06:00
PranavandGitHub 3a0b5f387d fix: Update specs, add background response job implementation for copilot threads (#11600)
- Enable jobs by default when a copilot thread or a message is created.
- Rename thread_id to copilot_thread_id to keep it consistent with the
model name
- Add a spec for search_linear_issues service
2025-05-27 14:10:27 -06:00
Sojan JoseandGitHub c2d8e2ad77 feat: move Slack config to installation settings (#11548)
- enable Slack Configuration via InstallationConfig
- list Slack integration in super admin settings
2025-05-23 01:07:35 -07:00
PranavandGitHub 03c0a7c62e feat: Add support for more tool, standardize copilot chat service (#11560) 2025-05-23 01:07:07 -07:00
d40a59f7fa feat: automate account deletion (#11406)
- Automate the deletion of accounts that have requested deletion via
account settings.
- Add a Sidekiq job that runs daily to find accounts that have requested
deletion and have passed the 7-day window.
- This job deletes the account and then soft-deletes users if they do
not belong to any other account.
- This job also sends an email to the Chatwoot instance admin for
compliance purposes.
- The Chatwoot instance admin's email is configurable via the
`CHATWOOT_INSTANCE_ADMIN_EMAIL` global config.

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-05-23 12:58:13 +05:30
PranavandGitHub 72c5671e09 feat: Add support for the temperature field (#11554)
<img width="460" alt="Screenshot 2025-05-22 at 3 10 22 PM"
src="https://github.com/user-attachments/assets/e1c6bbd7-cd28-4808-99cb-ebc322531987"
/>


This is a stop-gap solution.
2025-05-22 23:03:10 -07:00
PranavandGitHub 8c0885e1d2 feat: Add support for realtime-events in copilot-threads and copilot-messages (#11557)
- Add API support for creating a thread
- Add API support for creating a message
- Remove uuid from thread (no longer required, we will use existing
websocket connection to send messages)
- Update message_type to a column (user, assistant, assistant_thinking)
2025-05-22 22:25:05 -07:00
PranavandGitHub dc7f1597e5 feat: Add support for additional tools in Copilot (#11531)
- Added GetConversation, GetContact, GetArticle, SearchContacts,
SearchArticles
- Update SearchConversations to handle the permissions properly.
2025-05-21 15:49:35 -07:00
Sojan JoseandGitHub bc42aec68e chore: upgrade ruby version to 3.4.4 (#11524)
- Chore upgrade ruby version to 3.4.4 before we migrate to rails 7.2
over #11037
2025-05-21 19:40:07 +05:30
a07f2a7c1b feat: Add support for search_conversations in copilot (#11520)
Earlier, we were manually checking if a user was an agent and filtering
their conversations based on inboxes. This logic should have been part
of the conversation permissions service.

This PR moves the check to the right place and updates the logic
accordingly.

Other updates:
- Add support for search_conversations service for copilot.
- Use PermissionFilterService in contacts/conversations, conversations,
copilot search_conversations.

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-05-20 19:22:17 -07:00
PranavandGitHub 16371498ba feat: Add a tool to search Linear Issues in copilot (#11518)
This PR adds a tool to search Linear issues. If the integration is
enabled for the account, the tool will return results as expected. Also
introduces support for an `active?` method, which allows third-party
Copilot tools to be conditionally enabled based on the status of the
integration on the account.
2025-05-19 18:00:38 -07:00