Pranav Raj S and GitHub
8c9a351c84
feat: Add support for ascending and descending options in sort ( #8542 )
2023-12-12 17:15:48 -08:00
Pranav Raj S and GitHub
d28f512de4
fix: Update the label name to use .strip to avoid unnecessary whitespace characters ( #8541 )
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- The cache stores the labels as label1, label2. Without removing the whitespace, the output of cached_label_list_array would be [label1, [whitespace]label2], which doesn't match with the existing labels. This list is returned with proper label names.
2023-12-12 15:04:29 -08:00
Pranav Raj S and GitHub
890515edfd
feat(perf): Cache labels on the conversation model ( #8527 )
2023-12-11 18:27:55 -08:00
Muhsin Keloth and GitHub
b1a68759cf
feat: Add the support for custom attributes in message variables ( #8511 )
2023-12-08 14:13:35 -08:00
Muhsin Keloth and GitHub
db33b7d1dc
feat: Clear all previous notifications if a new notification is added to a conversation ( #8490 )
2023-12-06 14:03:43 +05:30
Muhsin Keloth and GitHub
76711d95ff
chore: Change primary actor to Conversation for all the notification types. ( #8435 )
2023-12-06 10:43:09 +05:30
Muhsin Keloth and GitHub
aad18e1ca4
feat: Add notification_deleted action cable event ( #8431 )
2023-12-01 23:06:22 +05:30
Sojan Jose and GitHub
8c67ea56e7
chore: Campaign conversations should be created in open state ( #8209 )
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- Ensure that conversations originating from campaigns are created in the open state.
2023-10-25 13:03:08 -07:00
Muhsin Keloth and GitHub
54bc4c23df
fix: Telegram model specs ( #8207 )
2023-10-26 00:14:09 +05:30
4a89bab23a
feat: Handle Telegram send message/attachments errors ( #8173 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-10-25 08:36:31 -07:00
b9694a0818
feat: support reply to for Telegram ( #8105 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2023-10-20 13:14:20 +05:30
Shivam Mishra and GitHub
9018ec9678
test: reset Current.user after spec ( #8123 )
2023-10-17 18:06:54 +05:30
62d8ec7edb
feat: support reply to for incoming messages on facebook ( #8076 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-10-13 16:33:50 +05:30
0bc20873f6
feat: Add delivery status for Twilio Channel ( #8082 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-10-11 21:17:46 +05:30
Sojan Jose and GitHub
6a73953003
chore: Add delay before running dataimport job ( #8039 )
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- We have observed some failures for data import jobs in the cloud due to race conditions with job executions and active storage file uploading. This PR adds delays and retries to accommodate that.
2023-10-03 22:18:57 -07:00
Pranav Raj S and GitHub
fd633e1613
feat: Add inbox webhook events ( #8006 )
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- Add webhook events for inbox creation/updation.
- Right now, the feature is added under a feature_flag. It is not available by default on all installations.
2023-09-28 15:28:10 -07:00
Pranav Raj S and GitHub
29e8e41443
fix: Delete agent bots without deleting the messages ( #7754 )
2023-08-17 13:48:49 -07:00
178bc80b25
fix: Update email alerts for Slack integration ( #7739 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2023-08-17 11:46:37 -07:00
e3b8c1fbb5
fix: Include waiting on agent conversations to unattended view ( #7667 )
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Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.
Previously it showed only the conversations where the first response was pending.
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-08-15 15:09:10 -07:00
Pranav Raj S and GitHub
4baa4363f4
fix: Update unread_count being 0 if agent has not seen the conversation ( #7690 )
2023-08-07 18:50:31 -07:00
Pranav Raj S and GitHub
21691f2407
fix: Update breaking specs on sentiment and open AI integration ( #7513 )
2023-07-12 14:43:11 -07:00
Pranav Raj S and GitHub
09f46aa912
chore: Update onMessage event to include conversation id ( #7497 )
2023-07-10 15:04:31 -07:00
40830046e8
feat: Audit Logs for Account User Changes ( #7405 )
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- Audit log for user invitations: https://linear.app/chatwoot/issue/CW-1768/invited-a-user-to-the-account
- Audit log for change role: https://linear.app/chatwoot/issue/CW-1767/name-or-email-changed-the-role-of-the-user-email-to-agent-or-admin
- Audit log for status change: https://linear.app/chatwoot/issue/CW-1766/availability-status-as-events-for-audit-logs
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com >
2023-06-28 22:42:06 +05:30
Pranav Raj S and GitHub
93daaea19b
feat: Add a sort option for conversations waiting for a reply from an agent ( #7364 )
2023-06-21 13:20:39 -07:00
Sojan Jose and GitHub
595e6e79f0
chore: Add sla policy association to conversation ( #7360 )
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Adds the sla policy association to the conversation
Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation
2023-06-21 14:48:50 +05:30
Tejaswini Chile and GitHub
1ee6a8fe90
chore: Add validation for processed content field ( #7306 )
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* logging the messages id for message validation exception
* Update the processed_message_content validation over length
* codeclimate
* specs failing for contacts
2023-06-14 18:28:42 +05:30
Tejaswini Chile and GitHub
879a244f93
fix: Automations condition based quoted text ( #7272 )
2023-06-09 17:00:05 +05:30
Sojan Jose and GitHub
d03924b846
feat: Enable sending template messages in webhooks ( #7252 )
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fixes: https://github.com/chatwoot/chatwoot/issues/5291
2023-06-05 20:27:28 +05:30
Sojan Jose and GitHub
d93a8d05bc
chore: Increase character limit for external url fields ( #7230 )
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- Increase the external url field validation to 2048 characters
fixes: https://github.com/chatwoot/chatwoot/issues/7098
2023-05-31 19:17:24 +05:30
f1a77ba934
feat: allow superadmins to reset cache keys for IndexedDB ( #7180 )
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Allows super admins to reset the cache for an account. This will force the front end to fetch the data again on the next load.
fixes: https://linear.app/chatwoot/issue/CW-1817
Co-authored-by: Sojan <sojan@pepalo.com >
2023-05-29 23:05:17 +05:30
Sojan Jose and GitHub
afc97faa8b
chore: Rotate pubsub token on password change ( #7194 )
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Fixes: https://linear.app/chatwoot/issue/CW-1350/
2023-05-27 13:24:31 +05:30
Muhsin Keloth and GitHub
2c85098698
fix: Mentions in assigned/participation notification( #7185 )
2023-05-25 18:18:56 +05:30
Sojan Jose and GitHub
7ab7bac6bf
chore: Enable the new Rubocop rules ( #7122 )
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fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
2023-05-19 14:37:10 +05:30
Sojan Jose and GitHub
ca85d4e1c6
fix: External url validation in attachment ( #7082 )
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fixes: https://linear.app/chatwoot/issue/CW-1746/activerecordrecordinvalid-validation-failed-external-url-is-too-long
2023-05-15 20:33:58 +05:30
Sojan Jose and GitHub
385eab6b96
chore: Add max length validation to text fields ( #7073 )
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Introduces a default max length validation for all string and text fields to prevent processing large payloads.
2023-05-12 22:12:21 +05:30
Tejaswini Chile and GitHub
847d7ea082
feat: Add support to uncategorized articles ( #6912 )
2023-05-02 15:35:26 +05:30
Shivam Mishra and GitHub
d95283f5c2
feat: improvements to priority ( #6981 )
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* fix: colors for urgent icon
* feat: trigger updated event on priority change
* fix: specs
2023-04-25 22:28:19 +05:30
Shivam Mishra and GitHub
5600b518ac
fix: validate template_params for WhatsApp ( #6881 )
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- Add JsonSchemaValidator, which takes a declarative schema and validates it for a given property.
- Add specs for JsonSchemaValidator
- Enable the validator for template_params
2023-04-25 16:50:36 +05:30
0bbb28c432
feat: sort conversation on priority ( #6943 )
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* feat: update seed script to include prioritt
* feat: add sort_handler for conversations
* test: sort on priority order
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2023-04-25 09:47:47 +05:30
92fa9c4fdc
feat: Ability to improve drafts in the editor using GPT integration ( #6957 )
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ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration
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Co-authored-by: Sojan <sojan@pepalo.com >
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com >
2023-04-24 23:52:23 +05:30
Tejaswini Chile and GitHub
e3193dcabc
feat: Link help center portal to an Inbox ( #6903 )
2023-04-24 12:49:52 +05:30
a34729c153
feat: add activity message for priority change ( #6933 )
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* feat: add priority const
* feat: add toggle priority method
* feat: update controller route and specs
* refactor: status change method
* refactor: abstract label change and mute activity
* feat: add priority change_activity
* fix: interpolation for previous_changes
* refactor: reduce cognitive complexity of priority_change_activity
* refactor: move priority activity message handler to a separate module
* refactor: move typing logic to a service
* refactor: tests to reduce complexity
* fix: typo
* fix: constants
* fix: priority conditions
* fix: add a response
* fix: argument destructuring in I18n.t
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2023-04-20 16:41:53 +05:30
e877b01e00
fix: Invalidate cache if any of the related objects change ( #6860 )
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* fix: Invalidate cache if any of the related objects change
* Add specs:
* Update context
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Co-authored-by: Shivam Mishra <scm.mymail@gmail.com >
2023-04-10 15:47:13 +05:30
Tejaswini Chile and GitHub
6a0ca35de4
Feat: detect language of the message content ( #6660 )
2023-04-04 08:57:27 +05:30
Sojan Jose and GitHub
7e3a4d2c20
fix: Adds assignee as a participant during auto-assign ( #6789 )
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- Ensures that the assignee is added as a participant during auto-assign
2023-03-30 11:39:53 +05:30
6002394fcf
feat: Support input_select messages on telegram ( #5887 )
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- Adding interactive button support for telegram for outgoing and incoming messages.
Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-03-28 22:50:07 +05:30
54a809ea54
fix: Case insensitive email match ( #6760 )
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Fixes: https://linear.app/chatwoot/issue/CW-1354/email-id-case-sensitive
Co-authored-by: Sojan <sojan@pepalo.com >
2023-03-28 15:23:41 +05:30
Shivam Mishra and GitHub
4c10845acd
fix: [CW-44] don't count private message as first reply ( #6707 )
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* fix: don't count private message as first reply
* fix: update first_human_response_logic
* refactor: separate valid_first_reply method
* test: valid first reply
* feat: add check for automation rule
* test: update step that creates data
* fix: add boundary condition in case first_reply_created_at is not present
* test: fix report builder
* refactor: conditions
* test: remove second message condition
2023-03-27 21:23:37 +05:30
Muhsin Keloth and GitHub
5b7bed9640
chore: Auto capitalize the name field while sending the canned response/variables ( #6758 )
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* capitalize name before sending the message
* Fix specs
* Code cleanups
2023-03-27 18:49:48 +05:30
Tejaswini Chile and GitHub
ce807d3251
fix: Condition based backend validation ( #6554 )
2023-02-27 20:22:07 +05:30
