Commit Graph
11 Commits
Author SHA1 Message Date
Tanmay Deep Sharma 19b5496c56 Merge remote-tracking branch 'origin/develop' into feat/whatsapp-call-ui
# Conflicts:
#	app/javascript/dashboard/components-next/message/bubbles/VoiceCall.vue
#	app/javascript/dashboard/composables/useCallSession.js
#	app/javascript/dashboard/helper/voice.js
#	config/locales/en.yml
#	enterprise/app/services/enterprise/whatsapp/providers/whatsapp_cloud_service.rb
2026-05-04 20:48:25 +07:00
Tanmay Deep Sharma 0b1ad1a854 chore(voice): trim dead exports, fix duplicate-OR bug, drop redundant comments
Branch review pass:
- useWhatsappCallSession: drop unused `error` ref and unused exports
  (hasActiveWhatsappCall, isWhatsappCallMuted), fold sendWhatsappCallBeacon
  into a private beaconTerminate helper since only sendWhatsappTerminateBeacon
  consumed it externally. Trim WHAT-comments; keep WHY-comments
  (browser-quirk explanations, race-condition notes, auth-cookie rationale).
- VoiceCall.vue bubble: fix `data || data` short-circuit that did nothing —
  upstream key transform was the same on both branches; collapse to one read.
- calls/useCallSession/actionCable/FloatingCallWidget/VoiceCallButton:
  drop comments that just describe what the next line already says.

Net diff: -63 lines across 7 files. No behavior change.
2026-05-04 15:16:04 +07:00
Tanmay Deep Sharma 6835f9c85b feat(voice): WhatsApp Cloud Calling — UI 2026-05-02 16:06:48 +07:00
Tanmay Deep Sharma a766ebf642 chore(voice): align FE files to incoming-pipeline base (UI changes consolidated to PR #14346) 2026-05-02 14:40:06 +07:00
Tanmay Deep Sharma 0e0e0868d7 chore(voice): split FE changes out to feat/whatsapp-call-ui (PR #14346) 2026-05-02 14:31:13 +07:00
Tanmay Deep Sharma d9077c64d3 fix(voice): robust accept-with-fetch + remote-end recording race + single-duration bubble + audio playback signals 2026-05-01 18:29:54 +07:00
Tanmay Deep Sharma 7663e2ac30 fix(voice): merge call store entries so cable + message.created races don't drop provider/sdp/caller 2026-05-01 10:54:47 +07:00
353089473e feat(voice): Assignment aware visibility and join conflict for inbound calls (#14333)
### Description
Inbound voice calls now route ownership cleanly: the call widget is
hidden from agents who aren't the conversation assignee, the first agent
to pick up becomes the assignee, and any later join attempt by another
agent is rejected with a clear "<agent> is already handling the call."
alert.

Closes
https://linear.app/chatwoot/issue/PLA-98/inbound-voice-calls-assignment-aware-visibility-auto-assignment-on

### How to test

1. As Agent A and Agent B, open the dashboard for the same voice inbox
in two browsers.
2. Place an inbound call to the inbox with the conversation
**unassigned** — both agents should see the call widget.
3. Have Agent A click **Join**. Agent A's widget transitions to the
active call; Agent B's widget disappears (conversation is now assigned
to Agent A).
4. While the call is in progress, attempt to join from a third agent
(e.g., via the bubble in the conversation timeline) — the join is
rejected with the toast `Agent A is already handling the call.`
5. Resolve the conversation, then place a second call to a conversation
that is already manually assigned to Agent A — only Agent A sees the
widget; nobody else does.
6. Race test: trigger two near-simultaneous join attempts (two agents
click Join within a few hundred ms of each other) — exactly one wins;
the other gets the conflict alert.

---------

Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
2026-04-30 18:38:10 +04:00
Tanmay Deep Sharma c7b6a87e77 feat(voice): wire WhatsApp call UI on top of existing Twilio session flow 2026-04-30 19:30:43 +07:00
c22a31c198 feat: Voice Channel (#11602)
Enables agents to initiate outbound calls and receive incoming calls
directly from the Chatwoot dashboard, with Twilio as the initial
provider.

Fixes:  #11481 

> This is an integration branch to ensure features works well and might
be often broken on down merges, we will be extracting the
functionalities via smaller PRs into develop

- [x] https://github.com/chatwoot/chatwoot/pull/11775
- [x] https://github.com/chatwoot/chatwoot/pull/12218
- [x] https://github.com/chatwoot/chatwoot/pull/12243
- [x] https://github.com/chatwoot/chatwoot/pull/12268
- [x] https://github.com/chatwoot/chatwoot/pull/12361
- [x]  https://github.com/chatwoot/chatwoot/pull/12782
- [x] #13064
- [ ] Ability for agents to join the inbound calls ( included in this PR
)

---------

Co-authored-by: Claude <noreply@anthropic.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-12-19 12:41:33 -08:00
f23d95e004 feat: Add Pinia support and relocate store factory (#12854)
Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-11-28 16:31:59 +05:30