Commit Graph
63 Commits
Author SHA1 Message Date
Sojan JoseandGitHub 316cf35795 chore: Add display manifest to whitelabel settings (#8708)
- Adds display manifest to white label settings
- Improve the app config rendering with options for display name and description
2024-01-16 09:50:23 +04:00
Vishnu NarayananandGitHub d731c972ad fix: skip auditlogs for whatsapp template sync (#8579)
Skips audit logs for whatsapp_template sync
Fixes: https://linear.app/chatwoot/issue/CW-2641/skip-whatsapp-template-updates-from-audit-logs
2024-01-09 21:51:48 -08:00
Sojan JoseandGitHub 5845881b08 chore: Handle stripe events without plan data (#8668)
`plan` isn't a guaranteed object in stripe `customer.subscription.updated` events.  It can be null for cases like `send_invoice` for `past_due` event as seen in the payload shown in sentry error.

fixes: https://linear.app/chatwoot/issue/CW-2925/nomethoderror-undefined-method-[]-for-nilnilclass-nomethoderror
2024-01-09 14:48:07 -08:00
Sojan JoseandGitHub 046ce68a45 chore: Improve Openai json rendering (#8666)
We have been observing JSON parsing errors for responses from GPT. Switching to the gpt-4-1106-preview model along with using response_format has significantly improved the responses from OpenAI, hence making the switch in code.

ref: https://openai.com/blog/new-models-and-developer-products-announced-at-devday
fixes: #CW-2931
2024-01-08 17:02:25 -08:00
Sojan JoseandGitHub 1f4cb0e1ca chore: add config for Darkmode logo for whitelabeling (#8597)
-  Add config for dark mode logo
2024-01-04 15:30:55 -08:00
Sojan JoseandGitHub 0b2f539ad0 chore: Update self-hosted billing redirect (#8580) 2023-12-18 16:34:47 -08:00
34675da6fa feat: Settings screen for custom branding (#8543)
- Ability to configure Chatwoot custom branding from UI when using paid plans

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-12-13 13:16:24 -08:00
f002870c6a feat: Super admin design improvements (#8517)
- Revamp the super admin design
- Introduce a new settings page for support and billing settings
- Move the access tokens into users, agent bots and platform app show pages


Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-12-08 19:40:35 -08:00
Pranav Raj SandGitHub 90649e72bb fix: Add a .present? check for sentiment file path to avoid false positives (#8401) 2023-11-22 10:35:51 -08:00
7380f0e7ce chore: Making OpenAI label suggestions optional (#8374)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-17 19:54:15 -08:00
Sojan JoseandGitHub 7b09b02737 chore: Fix trigger message for response Bot (#8322)
- Fix the bug where wrong messages was used to search response sources
2023-11-08 17:02:48 -08:00
Sojan JoseandGitHub e54c8a857d chore: Debug ChatGpt response (#8316)
- Add loggers to debug ChatGPT requests and responses
2023-11-07 20:07:29 -08:00
Sojan JoseandGitHub a3d008da06 chore: Ensure null validation for private attribute in messages (#8085) 2023-10-11 13:16:59 +05:30
Sojan JoseandGitHub 72ba429159 fix: Show sources in bot response only if documents are present (#8055)
- show sources section in bot only based on appropriate conditions
2023-10-05 00:11:01 -07:00
Sojan JoseandGitHub 6f19546c3c feat: Add article messages along with bot responses (#7993)
ref: https://linear.app/chatwoot/issue/CW-2464/bot-should-also-return-links-to-the-information
2023-10-04 15:40:59 -07:00
Sojan JoseandGitHub 826d9ec5a7 chore: Refactor Response Bot Data Schema (#8011)
This PR refactors the schema we introduced in #7518 based on the feedback from production tests. Here is the change log

- Decouple Inbox association to a new table inbox_response_sources -> this lets us share the same response source between multiple inboxes
- Add a status field to responses. This ensures that, by default, responses are created in pending status. You can do quality assurance before making them active. In future, this status can be leveraged by the bot to auto-generate response questions from conversations which require a handoff
- Add response_source association to responses and remove hard dependency from response_documents. This lets users write free-form question answers based on conversations, which doesn't necessarily need a response source.
2023-10-01 19:31:38 -07:00
f7f04f788e feat: Add an option to view the generated articles by Robin AI (#7995)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-27 18:16:36 +05:30
Sojan JoseandGitHub 647161121e chore: pass to agent if there is error parsing json (#7990)
- GPT bot should pass the conversation to the agent if AI returns invalid json or any other error
2023-09-26 21:05:21 -07:00
Sojan JoseandGitHub 6e13d22ff7 chore: Updated prompt for Article Bot (#7872) 2023-09-08 11:11:07 +05:30
7b8a3fcae0 feat: auditlog for team and inbox member updates (#7516)
- adds an audit log when an agent is added or removed from a team
- adds an audit log when an agent is added or removed from an inbox

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-08-15 19:55:19 -07:00
Pranav Raj SandGitHub ebefb2e201 fix: Consider the emails where in-reply-to header has multiple values (#7715)
- Return the first message id for now to avoid the errors and subsequently missing the message.
- Use .last instead of .first to avoid expensive query.
- Fix array response in response bot.

Fixes:  https://linear.app/chatwoot/issue/CW-2358/activerecordstatementinvalid-pgdatatypemismatch-error-argument-of-and
2023-08-11 17:53:57 -07:00
Pranav Raj SandGitHub 6f09f20991 feat: Update bot typing indicator based on the conversation status (#7714)
- Show the indicator if the last message is incoming and the conversation is in pending status.
- Remove list of articles displayed in the bot response.
2023-08-11 16:41:01 -07:00
c1c3a62412 fix: Improve reply prompt (#7588)
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-08-09 10:25:37 +05:30
Sojan JoseandGitHub 4c75bb68f4 chore: Fix OpenAI sentry errors (#7687)
- add check for nil condition
- add logs for openAI
2023-08-07 14:08:26 -07:00
9636478c2a chore: Improve logging for ip look up and audit logs [CW-2145] (#7512)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-07-27 16:48:30 +05:30
c00855fce4 fix: Skip sentiment analysis for blank text (#7580)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-07-27 12:11:48 +05:30
Shivam MishraandGitHub f8ae6cd95c fix: no method error when conversation is nil (#7566) 2023-07-26 17:40:41 +05:30
Sojan JoseandGitHub 56d0b220f4 chore: Fix response associations for inbox (#7582)
Publish Chatwoot CE docker images / build (push) Waiting to run
- Fix the bug in inbox associations that crept up in previous PR
2023-07-21 20:47:41 +03:00
Sojan JoseandGitHub 480f34803b feat: Response Bot using GPT and Webpage Sources (#7518)
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.

The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.

Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
2023-07-21 18:11:51 +03:00
Vishnu NarayananandGitHub 4828071fc3 feat: add audit trail for channel updates (#7396) 2023-07-21 12:08:19 +05:30
Shivam MishraandGitHub a3d21024a6 feat: add message condition (#7495) 2023-07-21 10:20:53 +05:30
Vishnu NarayananandGitHub ea825d49da feat: add auditlogs for account model (#7511) 2023-07-19 23:52:34 +05:30
Tejaswini ChileandGitHub f3f665cabb fix: Sentiment analysis queue update (#7552) 2023-07-19 20:27:20 +05:30
Tejaswini ChileandGitHub 5b480f563d feat: Sentiment model download and upload to vendor (#7526) 2023-07-18 12:17:50 +05:30
Pranav Raj SandGitHub 7e415fbee3 fix: Disable predictions if model is absent (#7520) 2023-07-13 14:40:16 -07:00
Muhsin KelothandGitHub 19ff738211 feat: Add more options for AI reply suggestions (#7493) 2023-07-13 10:26:25 +05:30
918e1f25c2 feat: Improve summary prompt (#7510)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-07-12 13:09:19 -07:00
Tejaswini ChileandGitHub 10dd0ba647 feat: Sentiment Analysis (#7475) 2023-07-12 15:03:31 +05:30
Shivam MishraandGitHub a940f4c1d2 feat: Allow label suggestions with OpenAI APIs (#7428) 2023-07-10 14:40:54 +05:30
40830046e8 feat: Audit Logs for Account User Changes (#7405)
- Audit log for user invitations: https://linear.app/chatwoot/issue/CW-1768/invited-a-user-to-the-account
- Audit log for change role: https://linear.app/chatwoot/issue/CW-1767/name-or-email-changed-the-role-of-the-user-email-to-agent-or-admin
- Audit log for status change: https://linear.app/chatwoot/issue/CW-1766/availability-status-as-events-for-audit-logs


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2023-06-28 22:42:06 +05:30
f963e00731 fix: capture user and ip details on Inbox delete (#7395)
Fixes: https://linear.app/chatwoot/issue/CW-1772/ip-address-and-user-details-are-missing-in-some-of-the-logs

Co-authored-by: Sojan <sojan@pepalo.com>
2023-06-27 19:49:24 +05:30
Sojan JoseandGitHub 595e6e79f0 chore: Add sla policy association to conversation (#7360)
Adds the sla policy association to the conversation

Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation
2023-06-21 14:48:50 +05:30
Vishnu NarayananandGitHub 6bea2cbc4a feat: add audit trail for macros (#7352) 2023-06-20 13:04:59 +05:30
Shivam MishraandGitHub e8a27bea4b feat: Add APIs for limit check in accounts (#7242) 2023-06-15 20:11:40 -07:00
Vishnu NarayananandGitHub 9ff5978d6e feat: Add audit trail events for team (#7285) 2023-06-09 17:30:36 -07:00
Vishnu NarayananandGitHub 123fc73394 feat: add audit trail for sign_in and sign_out (#7158)
* feat: add audit_trail for sign_in event

* chore: ignore unrelated User model columns for auditing

* chore: fix prepend call for webhook/automation rule

* chore: add spec for sign_in event

* chore: refactor sign_in auditlog method to enterprise namespace

* feat: add sign_out audit trail

* feat: review comments
2023-05-25 14:27:30 +05:30
271263bcc2 feat: SLA CRUD APIs (EE) (#7027)
Fixes: https://linear.app/chatwoot/issue/CW-1613/sla-api

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-05-11 22:42:56 +05:30
2b88ecdfc4 feat: Add a feature flag for Audit Log UI (#7035)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-05-08 12:44:15 -07:00
c8041392dc feat: Enable features on successful subscription (#6953)
* feat: Enable features on successful subscription

* fix: Add specs

* disable features for default plan

* Remove mark as cloud customers

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-05-01 14:58:39 -07:00
9e2f991484 feat: audit logs UI (#6803)
* feat: init auditlogs ui

* chore: add api

* fix: action

* chore: add action,username,time

* feat: add pagination support

* chore: format time

* chore: refactor

* chore: refactor auditlogs api response

* chore: update icon

* chore: rubocop fixes

* Fixes the way meta is handled in store

* Fixes meta not appearing issue

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-04-17 19:11:05 +05:30