bce2a07d03
feat: do not send contact details to the widget ( #9223 )
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* refactor: use has_email instead of email
* feat: remove usage of details directly in forms
* test: update payload
* test: fix transcript test
* refactor: use computed hasEmail
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2024-04-12 15:30:07 +05:30
Sojan Jose and GitHub
18bfda35b3
chore: Fix agent API returning 500 error ( #9193 )
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- We were using the @user object in the view, which wasn't available when using api_access_token.
- Also replaced the object to @agent and added additional specs to confirm the right object
fixes: https://linear.app/chatwoot/issue/CW-3185/agent-create-api-throwing-500-response
ref: https://discord.com/channels/647412545203994635/1219928138163949568/1219928138163949568
2024-04-04 19:44:47 +05:30
Sojan Jose and GitHub
4e28481f27
feat: Conversation API to return applied_sla and sla_events ( #9174 )
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* chore: Add sla_events to push_event_data
* chore: Return SLA details in the API
* chore: feature lock sla push event data
* Update _conversation.json.jbuilder
* chore: rubocop fixes
2024-04-01 23:30:07 +05:30
Sojan Jose and GitHub
3dae3ff3ad
feat: Conversation update API for sla_policy_id ( #8973 )
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- Add an endpoint for updating conversation attributes (priority / sla_policy_id )
- Swagger spec
- minor chores around the conversation API/spec
Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
2024-03-14 17:22:32 +05:30
b7a83dcbcd
feat: Add a placeholder for image attachments in conversations view ( #8969 )
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We analyze an image to get it's height and width. On the frontend, we would show a placeholder with the corresponding width and height until the images are loaded properly.
---------
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com >
2024-02-27 14:46:16 -08:00
Muhsin Keloth and GitHub
e6cf8c39b7
feat: Update last_snoozed_at after the un-snooze notification ( #8943 )
2024-02-20 18:55:39 +05:30
721a2f5052
feat: API changes to support multi step user signup ( #8933 )
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-API Changes to support the new onboarding flow
Co-authored-by: Sojan <sojan@pepalo.com >
2024-02-20 16:48:51 +05:30
Pranav Raj S and GitHub
c607f09be0
feat: Improve the rendering of CSV exports ( #8914 )
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Improve the rendering of the datestamp
2024-02-12 20:01:58 -08:00
Pranav Raj S and GitHub
6a630bc489
chore: Render timestamp in a better format in conversation traffic export ( #8897 )
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chore: Render timestamp in a better format in conversation traffic reports
2024-02-09 00:48:10 -08:00
9e0468cd73
feat: Inbox header actions (Snooze/Delete) ( #8858 )
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* feat: Inbox header actions (Snooze/Delete)
* chore: Minor fix
* chore: Fix eslint
* Update inboxHotKeys.js
* feat: custom snooze
* Update actions.spec.js
* chore: Clean up
* chore: add snoozed_until to notification end point
* chore: Minor fix
* chore: Minor style fix
* chore:Clean up
* chore: review fixes
* chore: Minor fix
* chore: Adds alert
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2024-02-06 08:54:15 +05:30
Surabhi Suman and GitHub
4b40c61201
feat: Support Regex validation for custom attributes ( #7856 )
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This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.
Fixes : #6866
2024-01-23 18:01:57 +04:00
Muhsin Keloth and GitHub
eb972684b3
feat: Show notification last active time instead of created time ( #8724 )
2024-01-18 09:41:53 +05:30
Sojan Jose and GitHub
376de685fb
chore: Adds API for agent bot avatar upload ( #8533 )
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Adds API for agent bot avatar upload
- accounts/agent_bot
- platform/agent_bot
2023-12-11 19:02:11 -08:00
Pranav Raj S and GitHub
890515edfd
feat(perf): Cache labels on the conversation model ( #8527 )
2023-12-11 18:27:55 -08:00
Sivin Varghese and GitHub
27239ae14a
feat: Adds API for retry messages in conversation ( #8518 )
2023-12-11 09:33:39 +05:30
Muhsin Keloth and GitHub
76711d95ff
chore: Change primary actor to Conversation for all the notification types. ( #8435 )
2023-12-06 10:43:09 +05:30
Sojan Jose and GitHub
f23e33c1a9
perf: Remove unwanted conversation count query ( #8372 )
2023-11-17 16:40:40 -08:00
Shivam Mishra and GitHub
b411b6ca21
feat: remove feature flag checks for message reply to ( #8352 )
2023-11-15 13:05:58 +05:30
Pranav Raj S and GitHub
d1cbc56d67
chore: Update widget config API to migrate the widget ( #8303 )
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- Update the keys in the widget config API to support loading the widget separately from the Rails App.
2023-11-06 15:27:29 -08:00
Pranav Raj S and GitHub
6c4b92f7f6
fix: Revert the changes for SyncCustomFilterCountJob ( #8238 )
2023-10-27 10:45:48 -07:00
d94108bf3f
feat: show ReplyTo in widget UI ( #8094 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2023-10-27 13:35:02 +05:30
Sivin Varghese and GitHub
35a9acf099
feat: Adds the ability to set an emoji for help center category ( #8111 )
2023-10-20 13:52:30 +05:30
b6ba0f343e
feat: Reverse the contact merge ( #8057 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-10-10 08:20:48 +05:30
Sojan Jose and GitHub
826d9ec5a7
chore: Refactor Response Bot Data Schema ( #8011 )
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This PR refactors the schema we introduced in #7518 based on the feedback from production tests. Here is the change log
- Decouple Inbox association to a new table inbox_response_sources -> this lets us share the same response source between multiple inboxes
- Add a status field to responses. This ensures that, by default, responses are created in pending status. You can do quality assurance before making them active. In future, this status can be leveraged by the bot to auto-generate response questions from conversations which require a handoff
- Add response_source association to responses and remove hard dependency from response_documents. This lets users write free-form question answers based on conversations, which doesn't necessarily need a response source.
2023-10-01 19:31:38 -07:00
Pranav Raj S and GitHub
12a64f1b10
chore: Add an API to find the contacts using contact inbox sourceId ( #8012 )
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Fixes: https://linear.app/chatwoot/issue/CW-2578/search-by-facebook-id
2023-09-28 15:26:28 -07:00
178bc80b25
fix: Update email alerts for Slack integration ( #7739 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2023-08-17 11:46:37 -07:00
Pranav Raj S and GitHub
ebefb2e201
fix: Consider the emails where in-reply-to header has multiple values ( #7715 )
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- Return the first message id for now to avoid the errors and subsequently missing the message.
- Use .last instead of .first to avoid expensive query.
- Fix array response in response bot.
Fixes: https://linear.app/chatwoot/issue/CW-2358/activerecordstatementinvalid-pgdatatypemismatch-error-argument-of-and
2023-08-11 17:53:57 -07:00
Pranav Raj S and GitHub
bafff90f18
chore: Add account_id scope for conversation.messages ( #7707 )
2023-08-10 23:02:53 -07:00
Pranav Raj S and GitHub
1a06bfd69c
fix: Force account_id in message filters ( #7705 )
2023-08-10 21:58:25 -07:00
Pranav Raj S and GitHub
1cac2e86c3
fix: Limit count query to return only 10 values ( #7704 )
2023-08-10 19:30:02 -07:00
Pranav Raj S and GitHub
9ddd428935
feat: Update the slack integration-flow to allow users to select the channel ( #7637 )
2023-07-28 14:50:30 -07:00
Sojan Jose and GitHub
4d8ba0148c
fix: Use Display name for campaigns ( #7631 )
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fixes : #4299
2023-07-27 17:58:19 +03:00
Jordan Brough and GitHub
a7bc855486
refactor: Remove deprecated "belongs_to" relationships in Message ( #7434 )
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- Remove the deprecated columns in message model
2023-07-27 11:41:34 +03:00
Sojan Jose and GitHub
480f34803b
feat: Response Bot using GPT and Webpage Sources ( #7518 )
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This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.
The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.
Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
2023-07-21 18:11:51 +03:00
Tejaswini Chile and GitHub
71837bedf9
feat: Ability to customise the email sender name [CW-1629] ( #7345 )
2023-07-04 20:46:01 +05:30
Pranav Raj S and GitHub
93daaea19b
feat: Add a sort option for conversations waiting for a reply from an agent ( #7364 )
2023-06-21 13:20:39 -07:00
Tejaswini Chile and GitHub
9d0de04f7c
fix: set custom filter count in redis ( #7164 )
2023-06-19 16:10:03 +05:30
Shivam Mishra and GitHub
e8a27bea4b
feat: Add APIs for limit check in accounts ( #7242 )
2023-06-15 20:11:40 -07:00
Shivam Mishra and GitHub
cac9fe1880
Revert "feat(perf): update query to reduce N+1 impact [CW-1926] ( #7228 )" ( #7271 )
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This reverts commit f28533bc47
2023-06-15 16:23:56 +05:30
Muhsin Keloth and GitHub
6eb4fa41ff
feat: Add sender details and message create date in the attachment API ( #7308 )
2023-06-14 17:29:13 +05:30
Pranav Raj S and GitHub
39eaed7766
fix: Cannot read properties of undefined (reading 'always_play_audio_alert') ( #7260 )
2023-06-06 15:16:25 -07:00
Sojan Jose and GitHub
117d5301b4
chore: API documentation updates for CSAT surveys ( #7255 )
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- Expose conversation uuid in APIs
- swagger documentation for cast survey update via public/message/update endpoints
- swagger documentation for survey/responses/conversation_uuid endpoint
Fixes : #6328
2023-06-05 21:14:01 +05:30
Shivam Mishra and GitHub
f28533bc47
feat(perf): update query to reduce N+1 impact [CW-1926] ( #7228 )
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* feat: update query to reduce N+1 impact
* feat: remove channel eager loading
fixes the error: ActiveRecord::EagerLoadPolymorphicError Exception: Cannot eagerly load the polymorphic association :channel
* test: fix search test
* chore: revert change
2023-06-02 11:11:55 +05:30
Shivam Mishra and GitHub
958c0d7946
feat(perf): improve performance of conversation filter API [CW-1605] ( #7120 )
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* feat(perf): don't use count
* feat(perf): include messages in the conversation query
* feat: include contact inboxes
* refactor: use blank?
2023-05-22 16:03:11 +05:30
Shivam Mishra and GitHub
f2f33038f2
fix: Make category non-mandatory ( #7117 )
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Creating articles in a new help center without categories throws an error. This PR fixes that.
2023-05-18 18:42:28 +05:30
Muhsin Keloth and GitHub
2c3160cfee
feat: API to list all attachments for a conversation ( #7059 )
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Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation
2023-05-12 15:48:06 +05:30
59433d9d3c
feat: Adds the ability to sort conversations ( #6853 )
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* Add sort filter
* Change UI
* Change filter
* Complete sort by filters
* Style fixes
* Fix default sort
* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
* Update app/javascript/dashboard/components/ChatList.vue
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
* Added translation
* Added review fixes
* Add more updates
* Code cleanups
* Update last_activity_at on message received event
* Cleans up the design for chatlist and icons
* Fix sort
* Remove inline styles
* Add tag along with the title
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com >
2023-05-05 17:08:32 -07:00
Tejaswini Chile and GitHub
847d7ea082
feat: Add support to uncategorized articles ( #6912 )
2023-05-02 15:35:26 +05:30
Shivam Mishra and GitHub
0874aeee2d
feat: priority UI ( #6966 )
2023-04-24 19:00:08 +05:30
Tejaswini Chile and GitHub
e3193dcabc
feat: Link help center portal to an Inbox ( #6903 )
2023-04-24 12:49:52 +05:30
