Vishnu Narayanan and GitHub
232369cd5c
feat: sla 1 - refactor sla_policies model and add applied_sla model ( #8602 )
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* feat: add models
* chore: refactor sla column names
* chore: remove foreign keys
* chore: fix spec
* chore: refactor models
2024-01-23 23:48:02 +05:30
Sojan Jose and GitHub
316cf35795
chore: Add display manifest to whitelabel settings ( #8708 )
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- Adds display manifest to white label settings
- Improve the app config rendering with options for display name and description
2024-01-16 09:50:23 +04:00
Vishnu Narayanan and GitHub
d731c972ad
fix: skip auditlogs for whatsapp template sync ( #8579 )
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Skips audit logs for whatsapp_template sync
Fixes: https://linear.app/chatwoot/issue/CW-2641/skip-whatsapp-template-updates-from-audit-logs
2024-01-09 21:51:48 -08:00
Sojan Jose and GitHub
5845881b08
chore: Handle stripe events without plan data ( #8668 )
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`plan` isn't a guaranteed object in stripe `customer.subscription.updated` events. It can be null for cases like `send_invoice` for `past_due` event as seen in the payload shown in sentry error.
fixes: https://linear.app/chatwoot/issue/CW-2925/nomethoderror-undefined-method-[]-for-nilnilclass-nomethoderror
2024-01-09 14:48:07 -08:00
Sojan Jose and GitHub
1f4cb0e1ca
chore: add config for Darkmode logo for whitelabeling ( #8597 )
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- Add config for dark mode logo
2024-01-04 15:30:55 -08:00
Sojan Jose and GitHub
0b2f539ad0
chore: Update self-hosted billing redirect ( #8580 )
2023-12-18 16:34:47 -08:00
34675da6fa
feat: Settings screen for custom branding ( #8543 )
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- Ability to configure Chatwoot custom branding from UI when using paid plans
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com >
2023-12-13 13:16:24 -08:00
f002870c6a
feat: Super admin design improvements ( #8517 )
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- Revamp the super admin design
- Introduce a new settings page for support and billing settings
- Move the access tokens into users, agent bots and platform app show pages
Co-authored-by: Sojan <sojan@pepalo.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-12-08 19:40:35 -08:00
Pranav Raj S and GitHub
90649e72bb
fix: Add a .present? check for sentiment file path to avoid false positives ( #8401 )
2023-11-22 10:35:51 -08:00
Sojan Jose and GitHub
7b09b02737
chore: Fix trigger message for response Bot ( #8322 )
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- Fix the bug where wrong messages was used to search response sources
2023-11-08 17:02:48 -08:00
Sojan Jose and GitHub
a3d008da06
chore: Ensure null validation for private attribute in messages ( #8085 )
2023-10-11 13:16:59 +05:30
Sojan Jose and GitHub
72ba429159
fix: Show sources in bot response only if documents are present ( #8055 )
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- show sources section in bot only based on appropriate conditions
2023-10-05 00:11:01 -07:00
Sojan Jose and GitHub
6f19546c3c
feat: Add article messages along with bot responses ( #7993 )
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ref: https://linear.app/chatwoot/issue/CW-2464/bot-should-also-return-links-to-the-information
2023-10-04 15:40:59 -07:00
Sojan Jose and GitHub
826d9ec5a7
chore: Refactor Response Bot Data Schema ( #8011 )
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This PR refactors the schema we introduced in #7518 based on the feedback from production tests. Here is the change log
- Decouple Inbox association to a new table inbox_response_sources -> this lets us share the same response source between multiple inboxes
- Add a status field to responses. This ensures that, by default, responses are created in pending status. You can do quality assurance before making them active. In future, this status can be leveraged by the bot to auto-generate response questions from conversations which require a handoff
- Add response_source association to responses and remove hard dependency from response_documents. This lets users write free-form question answers based on conversations, which doesn't necessarily need a response source.
2023-10-01 19:31:38 -07:00
f7f04f788e
feat: Add an option to view the generated articles by Robin AI ( #7995 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-09-27 18:16:36 +05:30
Sojan Jose and GitHub
647161121e
chore: pass to agent if there is error parsing json ( #7990 )
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- GPT bot should pass the conversation to the agent if AI returns invalid json or any other error
2023-09-26 21:05:21 -07:00
Sojan Jose and GitHub
6e13d22ff7
chore: Updated prompt for Article Bot ( #7872 )
2023-09-08 11:11:07 +05:30
7b8a3fcae0
feat: auditlog for team and inbox member updates ( #7516 )
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- adds an audit log when an agent is added or removed from a team
- adds an audit log when an agent is added or removed from an inbox
Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-08-15 19:55:19 -07:00
Pranav Raj S and GitHub
ebefb2e201
fix: Consider the emails where in-reply-to header has multiple values ( #7715 )
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- Return the first message id for now to avoid the errors and subsequently missing the message.
- Use .last instead of .first to avoid expensive query.
- Fix array response in response bot.
Fixes: https://linear.app/chatwoot/issue/CW-2358/activerecordstatementinvalid-pgdatatypemismatch-error-argument-of-and
2023-08-11 17:53:57 -07:00
Pranav Raj S and GitHub
6f09f20991
feat: Update bot typing indicator based on the conversation status ( #7714 )
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- Show the indicator if the last message is incoming and the conversation is in pending status.
- Remove list of articles displayed in the bot response.
2023-08-11 16:41:01 -07:00
9636478c2a
chore: Improve logging for ip look up and audit logs [CW-2145] ( #7512 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-07-27 16:48:30 +05:30
c00855fce4
fix: Skip sentiment analysis for blank text ( #7580 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-07-27 12:11:48 +05:30
Sojan Jose and GitHub
56d0b220f4
chore: Fix response associations for inbox ( #7582 )
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Publish Chatwoot CE docker images / build (push) Waiting to run
- Fix the bug in inbox associations that crept up in previous PR
2023-07-21 20:47:41 +03:00
Sojan Jose and GitHub
480f34803b
feat: Response Bot using GPT and Webpage Sources ( #7518 )
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This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.
The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.
Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
2023-07-21 18:11:51 +03:00
Vishnu Narayanan and GitHub
4828071fc3
feat: add audit trail for channel updates ( #7396 )
2023-07-21 12:08:19 +05:30
Vishnu Narayanan and GitHub
ea825d49da
feat: add auditlogs for account model ( #7511 )
2023-07-19 23:52:34 +05:30
Tejaswini Chile and GitHub
f3f665cabb
fix: Sentiment analysis queue update ( #7552 )
2023-07-19 20:27:20 +05:30
Tejaswini Chile and GitHub
5b480f563d
feat: Sentiment model download and upload to vendor ( #7526 )
2023-07-18 12:17:50 +05:30
Pranav Raj S and GitHub
7e415fbee3
fix: Disable predictions if model is absent ( #7520 )
2023-07-13 14:40:16 -07:00
Tejaswini Chile and GitHub
10dd0ba647
feat: Sentiment Analysis ( #7475 )
2023-07-12 15:03:31 +05:30
40830046e8
feat: Audit Logs for Account User Changes ( #7405 )
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- Audit log for user invitations: https://linear.app/chatwoot/issue/CW-1768/invited-a-user-to-the-account
- Audit log for change role: https://linear.app/chatwoot/issue/CW-1767/name-or-email-changed-the-role-of-the-user-email-to-agent-or-admin
- Audit log for status change: https://linear.app/chatwoot/issue/CW-1766/availability-status-as-events-for-audit-logs
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com >
2023-06-28 22:42:06 +05:30
f963e00731
fix: capture user and ip details on Inbox delete ( #7395 )
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Fixes: https://linear.app/chatwoot/issue/CW-1772/ip-address-and-user-details-are-missing-in-some-of-the-logs
Co-authored-by: Sojan <sojan@pepalo.com >
2023-06-27 19:49:24 +05:30
Sojan Jose and GitHub
595e6e79f0
chore: Add sla policy association to conversation ( #7360 )
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Adds the sla policy association to the conversation
Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation
2023-06-21 14:48:50 +05:30
Vishnu Narayanan and GitHub
6bea2cbc4a
feat: add audit trail for macros ( #7352 )
2023-06-20 13:04:59 +05:30
Shivam Mishra and GitHub
e8a27bea4b
feat: Add APIs for limit check in accounts ( #7242 )
2023-06-15 20:11:40 -07:00
Vishnu Narayanan and GitHub
9ff5978d6e
feat: Add audit trail events for team ( #7285 )
2023-06-09 17:30:36 -07:00
Vishnu Narayanan and GitHub
123fc73394
feat: add audit trail for sign_in and sign_out ( #7158 )
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* feat: add audit_trail for sign_in event
* chore: ignore unrelated User model columns for auditing
* chore: fix prepend call for webhook/automation rule
* chore: add spec for sign_in event
* chore: refactor sign_in auditlog method to enterprise namespace
* feat: add sign_out audit trail
* feat: review comments
2023-05-25 14:27:30 +05:30
271263bcc2
feat: SLA CRUD APIs (EE) ( #7027 )
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Fixes: https://linear.app/chatwoot/issue/CW-1613/sla-api
Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-05-11 22:42:56 +05:30
2b88ecdfc4
feat: Add a feature flag for Audit Log UI ( #7035 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-05-08 12:44:15 -07:00
c8041392dc
feat: Enable features on successful subscription ( #6953 )
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* feat: Enable features on successful subscription
* fix: Add specs
* disable features for default plan
* Remove mark as cloud customers
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-05-01 14:58:39 -07:00
9e2f991484
feat: audit logs UI ( #6803 )
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* feat: init auditlogs ui
* chore: add api
* fix: action
* chore: add action,username,time
* feat: add pagination support
* chore: format time
* chore: refactor
* chore: refactor auditlogs api response
* chore: update icon
* chore: rubocop fixes
* Fixes the way meta is handled in store
* Fixes meta not appearing issue
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com >
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com >
2023-04-17 19:11:05 +05:30
Vishnu Narayanan and GitHub
ad75a79135
feat: add pagination support for audit logs API ( #6843 )
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Add pagination support for audit logs API
2023-04-10 21:07:01 +05:30
Pranav Raj S and GitHub
eb7070d946
feat(poc): Disable widget based on country ( #6658 )
2023-03-14 09:09:57 -07:00
Vishnu Narayanan and GitHub
d870b0815a
feat: Audit log APIs ( #6434 )
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- Adds the appropriate APIs for Audit Logs.
ref: #6015
2023-03-01 20:02:58 +05:30
Pranav Raj S
297e144f33
fix: Update account limit selection logic ( #6149 )
2022-12-30 13:54:37 -08:00
Sojan Jose and GitHub
044692e475
chore: Skip reprocessing invalid Stripe events ( #5200 )
2022-08-04 17:21:11 +05:30
Pranav Raj S and GitHub
82207c0d3e
fix: Convert limits to Integer ( #5169 )
2022-08-02 15:35:51 +05:30
Sojan Jose and GitHub
8acba37baf
chore: Add specs for stripe Webhooks endpoint ( #5087 )
2022-07-22 11:46:31 +02:00
Pranav Raj S and GitHub
cd5e0c548c
fix: Do not enqueue job if it is already enqueued ( #5068 )
2022-07-19 21:12:31 +05:30
Pranav Raj S and GitHub
7fc0d166e8
feat: Allow SaaS users to manage subscription within the dashboard ( #5059 )
2022-07-19 19:04:17 +05:30
