Commit Graph
118 Commits
Author SHA1 Message Date
Muhsin KelothandGitHub d649bd2dfd feat: Add support for bulk snooze until (#9360) 2024-05-08 08:55:31 +05:30
2ef767d60f feat: exporting contacts takes the filters into account (#9347)
- This PR allows contacts to be exported using the current filter in CRM view

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-05-07 20:18:36 -07:00
de044e29f0 chore: Rescue Oauth2::Error and mark the channel as inactive (#9358)
Co-authored-by: Sojan <sojan@pepalo.com>
2024-05-07 12:03:38 -07:00
PranavandGitHub 2c3e7d6554 chore: Temporarily disable the disconnect logic for inboxes (#9321)
* chore: Temporarily disable the disconnect logic for inboxes

* Remove unused spec
2024-04-30 07:49:37 -07:00
PranavandGitHub 77db0d0701 feat: Add configurable interval for IMAP sync (#9302) 2024-04-25 18:58:20 -07:00
Shivam MishraandGitHub c031cb19d2 fix: downcase email before finding (#8921)
* fix: downcase email when finding

* feat: add `from_email` class

* refactor: use `from_email`

* feat: add rule to disallow find_by email directly

* chore:  remove redundant test

Since the previous imlpmentation didn't do a case-insentive search, a new user would be created, and the error would be raised at the DB layer. With the new changes, this test case is redundant

* refactor: use from_email
2024-02-21 18:51:00 +05:30
Muhsin KelothandGitHub e6cf8c39b7 feat: Update last_snoozed_at after the un-snooze notification (#8943) 2024-02-20 18:55:39 +05:30
5d9fb55370 feat: Export contact improvements (#8895)
This pull request enhances the export contacts feature by adding a confirmation step before exporting. Previously, clicking the export button would trigger the export action without confirmation.

Additionally, it ensures that only the intended recipient receives the export email, addressing the previous behaviour where all administrators received it.

Fixes: #8504

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-02-20 17:11:03 +05:30
Muhsin KelothandGitHub fe744abe26 fix: Mark notification as unread after the un-snooze (#8917) 2024-02-16 17:30:54 +05:30
Pranav Raj SandGitHub eb379e1849 fix(refactor): Cleanup the specs and the logic for FetchIMAP job (#8766) 2024-02-10 14:03:50 -08:00
c1d07a5471 feat: Add sidekiq jobs to monitor applied SLAs (#8828)
Fixes: https://linear.app/chatwoot/issue/CW-2983/sidekiq-jobservice-to-monitor-sla-breach

Co-authored-by: Sojan <sojan@pepalo.com>
2024-02-07 21:44:56 +04:00
Muhsin KelothandGitHub 39e27d2a23 feat: Delete all/read notifications (#8844) 2024-02-05 13:33:05 +05:30
33e98bf61a fix: Use BODY.PEEK[HEADER] to avoid parsing issues with mail providers (#8833)
Co-authored-by: Sojan <sojan@pepalo.com>
2024-02-01 17:24:59 -08:00
Sojan JoseandGitHub d10525a714 fix: Template sync issue for older Whatsapp channels (#8830)
- This PR introduces a modification to the channel fetching logic, ensuring that channels with older message_template_last_updated timestamps are prioritized during synchronization.
2024-01-31 18:38:01 +04:00
Sojan JoseandGitHub 390cd756e8 chore: Reorganize the installation config settings (#8794)
- Reorganizing installation config settings to move more configurations into UI from environment variables
- Changes to installation config to support premium plans in the enterprise edition
- Fixes the broken premium indicator in account/show and accounts/edit page
2024-01-31 16:48:42 +04:00
Pranav Raj SandGitHub ee3f734b7b chore: Refactor RefreshOauthTokenService to improve readability (#8820)
- Added a trait called microsoft_email for the Channel::Email factory.
- Rewrote the logic to make it simple to understand
- Rewrote the specs for readability
2024-01-31 12:24:12 +04:00
Pranav Raj SandGitHub 905ca94f71 chore: Remove unused attribute imap_inbox_synced_at (#8822)
- imap_inbox_synced_at is no longer used; this PR removes all the references to the same.
2024-01-31 11:48:46 +04:00
Muhsin KelothandGitHub ef50edb9e2 feat: Standardise the external channel user id and user name (#8802)
* feat: Standardize the external channel id and user name

* chore: add specs

* chore: add name space `social`
2024-01-29 16:57:10 +05:30
Pranav Raj SandGitHub b7c9f779ad fix: Avoid processing reactions, ephemeral, request_welcome or unsupported messages (#8780)
Currently, we do not support reactions, ephemeral messages, or the request_welcome event for the WhatsApp channel. However, if this is the first event we receive in Chatwoot (i.e., there is no previous conversation or contact in Chatwoot), it will create a contact and a conversation without any messages. This confuses our customer, as it may appear that Chatwoot has missed some messages. There are multiple cases where this might be the first event we receive in Chatwoot. One quick example is when the user has sent an outbound campaign from another tool and their customers reacted to the message.

Another event like this is request_welcome event. WhatsApp has a concept for welcome messages. You can send an outbound message even though the user has not send a message. You can receive notifications through a webhook whenever a WhatsApp user initiates a chat with you for the first time. (Read the Welcome message section: https://developers.facebook.com/docs/whatsapp/cloud-api/phone-numbers/conversational-components/ ). Although this can help the business send a pro-active message to the user, we don't have it scoped in our feature set. For now, I'm ignoring this event.

Fixes https://linear.app/chatwoot/issue/CW-3018/whatsapp-handle-request-welcome-case-properly
Fixes https://linear.app/chatwoot/issue/CW-3017/whatsapp-handle-reactions-properly
2024-01-25 11:40:18 +04:00
3760f206e8 fix: mutex timeout and error handling (#8770)
Fixes the follow cases 
- The ensure block released the lock even on LockAcquisitionError
- Custom timeout was not allowed

This also refactored the with_lock method, now the key has to be constructed in the parent function itself

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-01-24 14:18:21 +04:00
Surabhi SumanandGitHub 4b40c61201 feat: Support Regex validation for custom attributes (#7856)
This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.

Fixes: #6866
2024-01-23 18:01:57 +04:00
29106ebc4b fix: raise_lock_acquisition_error if the job cannot set the lock (#8744)
Consider a scenario where two jobs are concurrently accessing a job with a lock mechanism. If the second job accesses lock_manager.locked? before the first job called lock_manager.lock(lock_key), it would return a false positive. At this point, both jobs can be executed freely.

To address this issue, the following change ensures that only the current thread that has set the lock can execute. Otherwise, a LockAcquisitionError will be thrown.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-01-19 14:31:41 +04:00
Muhsin KelothandGitHub 0ac015ce7a feat: Add a job to clear notifications that were created before 1 month (#8732) 2024-01-19 13:03:23 +05:30
Muhsin KelothandGitHub c899cc825d fix: Handle Contact import MalformedCSVError (#8706) 2024-01-18 13:05:58 +05:30
Shivam MishraandGitHub 6e30064421 feat: handle unsupported media on the backend (#8650)
This PR logs additional information in content_attributes of a message in case it is unsupported. This info can be used by the client to render a fresh UI
2024-01-05 13:05:00 -08:00
Muhsin KelothandGitHub 68062216e4 feat: Add a job to reopen snoozed notifications (#8545) 2024-01-05 15:13:22 +05:30
f002870c6a feat: Super admin design improvements (#8517)
- Revamp the super admin design
- Introduce a new settings page for support and billing settings
- Move the access tokens into users, agent bots and platform app show pages


Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-12-08 19:40:35 -08:00
Muhsin KelothandGitHub db33b7d1dc feat: Clear all previous notifications if a new notification is added to a conversation (#8490) 2023-12-06 14:03:43 +05:30
Muhsin KelothandGitHub 76711d95ff chore: Change primary actor to Conversation for all the notification types. (#8435) 2023-12-06 10:43:09 +05:30
Muhsin KelothandGitHub 6c8dacfa0d feat: Facebook delivery reports (#8136) 2023-11-20 12:22:45 +05:30
Muhsin KelothandGitHub af7631d9f1 chore: Update MarkMessagesAsReadJob to accept delivered status (#8319) 2023-11-08 13:44:57 -08:00
Muhsin KelothandGitHub b4d20689b7 feat: Mark the messages as failed if the API channel webhooks fail for any reason. (#8277) 2023-11-04 12:26:28 +05:30
Muhsin KelothandGitHub 24fbab94c3 chore: Refactor MarkMessagesAsReadJob based on conversation id and time stamp (#8217)
- Mark all messages as read by providing the conversation ID and timestamp.
- For Instagram, ensure all previous messages that weren't marked as failed are now marked as read. This is because the read events are only triggered for the most recent message and not for any previous ones.
2023-10-27 15:21:39 -07:00
Muhsin KelothandGitHub 61e03fa33a feat: Bandwidth sms channel delivery reports (#8198)
Fixes: https://linear.app/chatwoot/issue/CW-2566/delivery-report-for-bandwidth-sms
2023-10-27 14:07:15 -07:00
Muhsin KelothandGitHub 78ce8a4652 feat: Add support for Instagram delivery reports (#8125) 2023-10-18 23:42:34 -07:00
Muhsin KelothandGitHub 980013abae feat: Add delivery reports for live chat (#8092) 2023-10-12 20:48:20 +05:30
Muhsin KelothandGitHub 26e8877cd9 feat: Support link unfurling for all the channels within the same connected channel account. (#8033) 2023-10-08 17:55:03 +05:30
Sojan JoseandGitHub 6a73953003 chore: Add delay before running dataimport job (#8039)
- We have observed some failures for data import jobs in the cloud due to race conditions with job executions and active storage file uploading. This PR adds delays and retries to accommodate that.
2023-10-03 22:18:57 -07:00
24fe3805d8 feat: Slack link unfurling (#7940)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-29 19:35:56 +05:30
Sojan JoseandGitHub 6ab964b161 chore: fix flaky spec (#7686)
- fix flaky reporting specs
- fix flaky export spec
2023-08-25 00:11:41 -07:00
Shivam MishraandGitHub 5598b4b27e feat: implement mutex for SlackSendJob (#7783) 2023-08-25 11:58:29 +07:00
Sojan JoseandGitHub 64ae9f625a chore: Persist emojis in Contact Import (#7803)
The previous fix would remove emojis in contact data. This change ensures they are persisited

ref: #7787
2023-08-24 14:04:52 -07:00
Sojan JoseandGitHub acb7debd3f chore: Contact import improvements (#7787)
- Ensure existing contact information is updated on data import
- Refactor the existing job to make it more readable
- Fixes issues with import files in the wrong encoding
fixes: #7307
2023-08-23 23:24:47 -07:00
Shivam MishraandGitHub 26ef21a243 feat: locking and retry in FB message parsing (#7701) 2023-08-23 09:48:17 +07:00
Pranav Raj SandGitHub 9ddd428935 feat: Update the slack integration-flow to allow users to select the channel (#7637) 2023-07-28 14:50:30 -07:00
Pranav Raj SandGitHub 022f4f899f Revert "feat: Support Azure single-tenant application using the Graph… (#7436) 2023-06-29 16:50:18 -07:00
Tejaswini ChileandGitHub d05c953eef feat: Support Azure single-tenant application using the Graph API (#6728) (#6878) 2023-06-28 08:13:08 +05:30
Sivin VargheseandGitHub 93d8157a55 feat: Adds Lithuanian language selectable as site language (#7354) 2023-06-20 17:29:05 +05:30
Tejaswini ChileandGitHub 1ee6a8fe90 chore: Add validation for processed content field (#7306)
* logging the messages id for message validation exception

* Update the processed_message_content validation over length

* codeclimate

* specs failing for contacts
2023-06-14 18:28:42 +05:30
Tejaswini ChileandGitHub 23ca6d56f9 feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30