5 Commits
Author SHA1 Message Date
Sivin VargheseandGitHub 437dd9d38c fix: prevent Ctrl+Enter adding extra line break on send (Windows) (#14077)
# Pull Request Template

## Description

This PR includes,
On Windows, pressing **Ctrl+Enter** in the reply editor was inserting an
unintended line break before sending. This led to two issues:

* **Unexpected blank lines**
After adding a line break with Shift+Enter and removing it with
Backspace, the editor looked correct. However, sending with Ctrl+Enter
reintroduced a hidden break, resulting in an extra blank line in the
final message.

* **Selected text being replaced**
When text was selected and Ctrl+Enter was pressed, the selection was
replaced with a line break instead of being sent.

Fixes
https://linear.app/chatwoot/issue/CW-6840/newline-bug-in-the-editor


### **Cause**

Two keyboard handlers responded to **Ctrl+Enter** on Windows:

* ProseMirror (`Mod-Enter`) inserted a hard break
* ReplyBox (`$mod+Enter`) triggered send

The existing guard only checked `metaKey` (Cmd), so it never worked on
Windows. As a result, a line break was inserted just before sending.

### **Solution**

Make the modifier check platform-aware so the editor correctly
intercepts the send shortcut:

* Added `detectOS`, `isMac`, and `OS` constants
* Introduced `hasPressedMod` (uses `metaKey` on macOS, `ctrlKey`
elsewhere)

This ensures Ctrl+Enter sends the message without modifying content,
while keeping existing behavior unchanged.


**NB:** macOS behavior with Cmd+Enter remains unchanged



## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Case 1: line break**

1. Type `hello`
2. Press Shift+Enter, then Backspace
3. Press Ctrl+Enter
   → Message contains an unexpected blank new line

**Case 2: Selection replaced**

1. Type two lines using Shift+Enter
2. Select text on the second line
3. Press Ctrl+Enter
   → Selected text is replaced and not sent

### Screencast

**Before**


https://github.com/user-attachments/assets/d6d285a9-260b-4711-8bbd-d0c8519e8d20

**After**



https://github.com/user-attachments/assets/c0ace1f7-5d22-44a2-8e08-22190ee21e61



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2026-04-20 18:16:41 +05:30
47f8b2cd0c refactor: handling keyboard shortcuts (#9242)
* fix: Resolve and go next keyboard shortcuts doesn't work

* refactor: use buildHotKeys instead of  hasPressedCommandPlusAltAndEKey

* feat: install tinykeys

* refactor: use tinykeys

* test: update buildKeyEvents

* fix: remove stray import

* feat: handle action list globally

* feat: allow configuring `allowOnFocusedInput`

* chore: Navigate chat list item

* chore: Navigate dashboard

* feat: Navigate editor top panel

* feat: Toggle file upload

* chore: More keyboard shortcuts

* chore: Update mention selection mixin

* chore: Phone input

* chore: Clean up

* chore: Clean up

* chore: Dropdown and editor

* chore: Enter key to send and clean up

* chore: Rename mixin

* chore: Review fixes

* chore: Removed unused shortcut from modal

* fix: Specs

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-04-26 15:41:02 +05:30
996325f35b feat: multiple UX improvements to labels (#7358)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-06-25 18:49:49 +05:30
beedfc47bf feat: Allow users to select Cmd+Enter as a hotkey (#4401)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-03 15:27:34 -07:00
a18d54b706 Chore: Cleanup attachment handling for Facebook & Whatsapp (#1051)
* Chore: Enable file upload for facebook messenger
* Chore: Fix attachments
* Chore: Fix Specs
* Fix ReplyBox file attachment logic
* Set default value for message

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-17 00:32:32 +05:30