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97 Commits
Author SHA1 Message Date
Clairton Rodrigo HeinzenandGitHub a25179c342 fix: Instagram events job NoMethodError: undefined method for nil:NilClass (#7105) 
- Sometimes tag entry does not have messaging or standby and cause a error
 2023-05-18 15:22:01 +05:30
Tejaswini ChileandGitHub 0f776a173c Fix: Mail ate compare with nil date (#7084) 
fixes: https://chatwoot-p3.sentry.io/issues/4185144468/?project=6382945
 2023-05-15 21:42:22 +05:30
Sojan JoseandGitHub d320605556 chore: Fix Activerecord querry cancelled when fetching email (#7083) 
limiting the query to 2 days to ensure that it runs timebound.

fixes: https://linear.app/chatwoot/issue/CW-1747/activerecordquerycanceled-pgquerycanceled-error-canceling-statement
 2023-05-15 21:23:17 +05:30
Tejaswini ChileandGitHub b994706265 fix: Email date attribute not being set (#7081) 
Fixes: https://linear.app/chatwoot/issue/CW-1738/typeerror-no-implicit-conversion-of-nil-into-string-typeerror
 2023-05-15 20:19:03 +05:30
Tejaswini ChileandGitHub 65e91f6a6f fix: Duplicate instagram conversations for echo messages (#7078) 2023-05-15 16:25:15 +05:30
Tejaswini ChileandGitHub 354010a6e1 chore: fetch mails with multiple attachments (#7030) 2023-05-14 10:02:36 +05:30
Sojan JoseandGitHub 85e57c2e94 chore: Reorganize Sidekiq Queues (#6976) 
- Rearrange and reprioritize current sidekiq queues
- Trim the unnecessary queues

ref: https://linear.app/chatwoot/issue/CW-1480/chore-run-all-sidekiq-jobs-async
 2023-05-04 15:44:16 +05:30
Sojan JoseandGitHub cf91e9eb58 chore: Use find_each instead of .all.each (#6975) 
- Enable the rubocop Rails/FindEach
- Replace the .all.each with .find_each

This should let us avoid potential memory usage.
Motivation from the speedshop newsletter by Nate Berkopec

ref: https://www.rubyinrails.com/2017/11/16/use-find-each-instead-of-all-each-in-rails/
ref: https://linear.app/chatwoot/issue/CW-1480/chore-run-all-sidekiq-jobs-async
 2023-04-25 09:32:35 +05:30
Pranav Raj SandGitHub c5c36af529 fix: Remove fallback phone_number search in WhatsApp event processing (#6904) 2023-04-18 18:30:01 -07:00
Tejaswini ChileGitHubSojan
 		905e77048f chore: Contact import improvements (CW-1362) (#6747) 
Fixes: https://linear.app/chatwoot/issue/CW-1362/csv-imports-are-not-working-properly
Fixes: #3462

---------

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-04-18 00:40:55 +05:30
Pranav Raj SandGitHub 463c09184c fix: Disable processing events if account is suspended (#6849) 2023-04-07 12:01:03 -07:00
Tejaswini ChileandGitHub 6a0ca35de4 Feat: detect language of the message content (#6660) 2023-04-04 08:57:27 +05:30
Tejaswini ChileandGitHub d2d6d271c3 CW-1399 Phone number import (#6815) 2023-04-03 13:53:59 +05:30
Tejaswini ChileandGitHub 21da03fe5b Fix: Consider bot message on slack integration (#6793) 2023-03-31 18:56:51 +05:30
Sojan JoseandGitHub a4c9a2b2f2 chore: Support telegram edited_message events (#6785) 
- Add support for telegram edited_message events: Update the user message back in the Chatwoot dashboard when updated by the contact on telegram
 2023-03-29 18:48:16 +05:30
Pranav Raj SandGitHub eb7070d946 feat(poc): Disable widget based on country (#6658) 2023-03-14 09:09:57 -07:00
Shivam MishraandGitHub a6405ea339 fix: migration script to run on all reporting events (#6590) 
* fix: migration script to run on all reporting events

* fix: don't update user_id if it is already present

* refactor: create a new migration

* feat: update schema

* feat: ignore events with bot handoff

* feat: prefetch conversations with handoff events

* Revert "feat: update schema"

This reverts commit 25ed2856e62655f5f1db14fd0cffad3a69d0b1fb.

* feat: update schema

* refactor: separate method get_conversations_with_bot_handoffs

* refactor: cognitive complexity

* refactor: early return if last_bot_reply is blank

* feat: add async_database_migration queue

* feat: update queue priority
 2023-03-02 19:03:31 +05:30
Sojan JoseandGitHub d4e7eaecce feat: New APIs for search (#6564) 
- Adding new API endpoints for search
- Migrations to add appropriate indexes
 2023-02-28 22:00:36 +05:30
Shivam MishraGitHubVishnu Narayanan
 		06ffaa90fc fix: bots included in time to response metrics (#6409) 
* feat: ignore bots in avg_first_response_time

* feat: ignore bots in avg_first_response count

* feat: add bot handoff event

* feat: add handoff event listener and reporting event

* fix: ignore agent bot in first response

* refactor: calculate first_response with last handoff

* refactor: method defn order

* test: new reporting events

* feat: Revert "feat: ignore bots in avg_first_response count"

This reverts commit de1977c219a2e7a9180dd02272244fe3b3f7ce89.

* feat: Revert "feat: ignore bots in avg_first_response_time"

This reverts commit bb9171945d5e3b2f6015f4f96dd1b76b3efb6987.

* fix: business hour calculation for first_reply

* fix: event_start_time for first_response

* feat: add migration to recompute first_responses

* refactor: separate mute helpers for conversation

* refactor: rename migration

* refactor: migration script

* fix: migration typo

* fix: typo in query

* feat: update schema.rb

* Revert "feat: update schema.rb"

This reverts commit 353ef355f2d956dd219907bb66982dc90ca5d896.

* feat: update schema

* refactor: update events as a batch job

* fix: ignore the event if value is negative

* feat: don't create a new hand-off if it's already present

* refactor: break the action into smaller chunks

* refactor: update reporting listener spec

Handle the case to ensure extra bot handoffs are not created for a give conversation

* fix: import error

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
 2023-02-25 09:48:48 +05:30
Sojan JoseandGitHub 5cbfcfbfa0 chore: Limit conversation resolution Job (#6433) 
We will be adding a limit to the resolution job so that it is performed at a spaced interval. This will ensure there won't be a sudden spike in resource usage

fixes: chatwoot/product#707
 2023-02-13 14:00:52 +05:30
Tejaswini ChileGitHubPranav Raj SSojan
 		00cbdaa8ca Feat: Support for Microsoft Oauth in Email Channel (#6227) 
- Adds the backend APIs required for Microsoft Email Channels

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2023-01-17 02:39:05 +05:30
Tejaswini ChileandGitHub fc9fc5a661 fix: destroy bulk service (#5921) 2022-11-25 22:46:50 +05:30
Sojan JoseandGitHub 8ea0660862 chore: Add reauthorization prompt for Whatsapp Channel (#5929) 
- Add reauthorization prompt for Whatsapp Channel

fixes: #5782
 2022-11-24 14:50:32 +03:00
Sojan JoseandGitHub e2059cfc5b fix: SocketError: getaddrinfo: for imap channels (#5824) 
fixes: #5431
 2022-11-08 20:23:46 -08:00
Tejaswini ChileandGitHub 0343acdb7e fix: ensure contact_inbox if contact exists(#5667) 
- Fixing Instagram issue for existing contacts in the inbox
 2022-10-19 12:56:39 -07:00
Tejaswini ChileGitHubSivin VarghesePranav Raj S
 		7419e413f4 fix: Added "None" option in bulk actions assignment menu (#5585) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-11 13:44:35 -07:00
Jordan BroughandGitHub 59b31615ed chore: Use "create!" and "save!" bang methods when not checking the result (#5358) 
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
 2022-09-13 17:40:06 +05:30
Sojan JoseandGitHub 7f3f6f7129 fix: Account seeder error on staging (#5371) 
- Fix for Account seeding error on staging environments
 2022-09-01 21:23:57 +05:30
Tejaswini ChileandGitHub 9c67814724 Fix: Instagram webhook test event (#5317) 2022-08-22 16:10:14 +05:30
Sojan JoseandGitHub ecb1f57efe chore: Improve memory usage in RemoveStaleNotificationsJob (#5271) 
The job we introduced recently for removing the stale migrations would time out in instances with a large amount of deleted data.
So improving it for better memory utilization.
 2022-08-15 19:58:42 +05:30
Sojan JoseandGitHub 831a3bcd50 chore: Fix RemoveStaleNotificationJob query (#5242) 
Rubocop amended the query in #5236, which led to failure as the Message model already has a default scope.
This PR fixes it.
 2022-08-10 15:08:37 +02:00
Sojan JoseandGitHub 74fdfffe08 fix: Notification page breakages (#5236) 
- Remove the cascading foreign key indexes
- Add migration to clean up existing objects

fixes: #4285
 2022-08-10 13:46:46 +02:00
Tejaswini ChileandGitHub 6a4c0a1578 feat: Execute macro actions, for the conversation (#5066) 2022-07-26 12:41:22 +05:30
Sojan JoseandGitHub 6a6a37a67b chore: Ability to Disable Gravatars (#5027) 
fixes: #3853

- Introduced DISABLE_GRAVATAR Global Config, which will stop chatwoot from making API requests to gravatar
- Cleaned up avatar-related logic and centralized it into the avatarable concern
- Added specs for the missing cases
- Added migration for existing installations to move the avatar to attachment, rather than making the API that results in 404.
 2022-07-21 19:27:12 +02:00
Sojan JoseandGitHub 4187428729 chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
giquieuandGitHub 827f977a37 feat: Update API for contact avatar (#4719) 
Added the ability to update the contact's avatar via API and Dashboard.

- Contact create and update APIs can now accept avatar attachment parameters [form data].
- Contact create and update endpoints can now accept the avatar_url parameter.[json]
- API endpoint to remove a contact avatar.
- Updated Contact create/edit UI components with avatar support

Fixes: #3428
 2022-07-12 10:03:16 +02:00
Aswin Dev P.SandGitHub 13a4e0e6d9 chore: Email improvements. (#4901) 
* Update email processing logic.
* Fix sentry issues
 2022-07-08 04:13:24 -07:00
Aswin Dev P.SandGitHub 19c637eb33 chore: Fix sentry issues (#4940) 
Fixes: #4810
 2022-07-08 15:09:06 +05:30
Sojan JoseandGitHub a6c609f43d feat: Support for Whatsapp Cloud API (#4938) 
Ability to configure Whatsapp Cloud API Inboxes

fixes: #4712
 2022-07-06 21:45:03 +02:00
Pranav Raj SandGitHub b7606e4dd2 feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Muhsin KelothandGitHub a8c6cd729b chore: Sync pre-chat fields after custom attribute update (#4692) 2022-06-20 14:16:49 +05:30
Sojan JoseandGitHub fdcaed75f6 chore: Move Whatsapp template sync to cron (#4858) 
syncing WhatsApp templates job is moved to a cron job for a better user experience. The Templates are synced at 15-minute intervals now.
 2022-06-14 23:46:36 +05:30
Pranav Raj SandGitHub 6b9f4d08ca fix: Disable marking IMAP connection as invalid for Standard Errors (#4764) 2022-06-02 11:38:58 +05:30
Sojan JoseandGitHub ab05dd9b9b chore: Improve the reauthorization requirement for Email Channel (#4753) 2022-05-26 20:23:00 +05:30
Aswin Dev P.SandGitHub 8538660bbd Add first_reply_created event in conversation (#4576) 2022-05-18 21:16:33 -07:00
Sojan JoseandGitHub 04dfb034cc chore: Upgrade Exception tracking (#4638) 
- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker

fixes: #4375
 2022-05-09 14:23:19 +05:30
Sojan JoseandGitHub 8d2b719dc1 chore: Sentry issues (#4623) 
Fixes various issues reported on sentry

- Twilio channel creation validation errors
- Room Channel error with nil class
- Webhook Uri exception
 2022-05-06 14:50:55 +05:30
Sojan JoseandGitHub 615a575bdd fix: Agent typing indicator for website widget (#4495) 
When we migrated the pubsub tokens from contact to contact inboxes, we missed out on doing this update for the typing indicator events. Hence the agent typing events weren't visible on the widget side. This change fixes that and removes the necessary column contact pubsub token from the model.

fixes: #4476
 2022-04-18 19:05:45 +05:30
Muhsin KelothandGitHub e010f0c6f0 chore: Sync pre-chat fields after custom attribute destroy (#4456) 2022-04-18 14:06:27 +05:30
Aswin Dev P.SandGitHub 31cdc63e18 fix: Remove IMAP and SMTP email validation (#4435) 
* Remove IMAP and SMTP email validation
* Rename imap_email & smtp_email columns to imap_login & smtp_login respectively.
* Use channel email domain if inbound email domain not present
 2022-04-11 07:07:20 -07:00