Pranav Raj S and GitHub
653e0335c0
fix: Handle PermissionDeniedError for Dialogflow processor ( #8252 )
2023-10-30 13:24:03 -07:00
Pranav Raj S and GitHub
fd633e1613
feat: Add inbox webhook events ( #8006 )
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- Add webhook events for inbox creation/updation.
- Right now, the feature is added under a feature_flag. It is not available by default on all installations.
2023-09-28 15:28:10 -07:00
Pranav Raj S and GitHub
4503ba018d
chore: Increase the limit of greeting message ( #7883 )
2023-09-08 15:33:09 +05:30
Liam and GitHub
4b27fdf4db
fix: Increase the out of office message length to 10_000 ( #7583 )
2023-07-24 20:29:04 -07:00
Sojan Jose and GitHub
480f34803b
feat: Response Bot using GPT and Webpage Sources ( #7518 )
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This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.
The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.
Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
2023-07-21 18:11:51 +03:00
Tejaswini Chile and GitHub
71837bedf9
feat: Ability to customise the email sender name [CW-1629] ( #7345 )
2023-07-04 20:46:01 +05:30
Tejaswini Chile and GitHub
e3193dcabc
feat: Link help center portal to an Inbox ( #6903 )
2023-04-24 12:49:52 +05:30
Shivam Mishra and GitHub
00ee0478eb
feat: IndexedDB based caching for labels, inboxes and teams [CW-50] ( #6710 )
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* feat: allow caching of labels in the account scope
* feat: send cache keys in account json response
* feat: kickstart web worker
* feat: setup basic architecture for workers
* feat: install idb
* feat: add datamanger
* fix: typos
* refactor: rename method
* feat: make init db a manual step
* refactor: separate accountIdFromRoute
* feat: cache enabled API client
* feat: enable caching for inboxes and labels
* feat: enable cache for team
* feat: manage exceptions for team
* feat: add team to data manager
* feat: add a generic listener
* refactor: send only cache keys
* refactor: separate validate method
* feat: add listeners
* feat: add event for revalidate
* feat: add cache keys endpoint
* refactor: fetch cache keys instead of full account data
* fix: key pattern
* feat: don't fetch account for cache_keys
* fix: cache key base class
* refactor: cache keys helper
* feat: add helper
* fix: cache-key update logic
* feat: delete indexeddb on logout
* feat: remove worker.js
* refactor: move data-manager
* refactor: name of file
* feat: add test for DataManager
* refactor: add fake idb to jest setup
* test: cache keys helper
* test: cache keys helper
* test: cache_keys in accounts controller
* refactor: remove cache_keys context
* feat: add policy for cache-keys
2023-03-27 12:16:25 +05:30
Sojan Jose and GitHub
de8c26dce8
chore: Additional indexes and fixes ( #6675 )
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- Fix breakage related to the look-up job in Heroku deploys
- Add additional db indexes for performance optimisations
2023-03-15 19:52:02 +05:30
Vishnu Narayanan and GitHub
d870b0815a
feat: Audit log APIs ( #6434 )
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- Adds the appropriate APIs for Audit Logs.
ref: #6015
2023-03-01 20:02:58 +05:30
Pranav Raj S and GitHub
949ddf68ba
chore: Refactor the notification service for participants ( #6461 )
2023-02-15 14:14:56 -08:00
Tejaswini Chile and GitHub
7dc790a7e0
fix: Automatically remove expired story mention ( #5300 )
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When a user mentions the connected Instagram page in a story, the story's content is downloaded in Chatwoot, then if the user deletes the story, the content persists in the platform.
fixes : #5258
2022-12-08 15:55:24 +03:00
b05d06a28a
feat: Ability to lock to single conversation ( #5881 )
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Adds the ability to lock conversation to a single thread for Whatsapp and Sms Inboxes when using outbound messages.
demo: https://www.loom.com/share/c9e1e563c8914837a4139dfdd2503fef
fixes : #4975
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com >
2022-11-25 13:01:04 +03:00
smartdev58 and GitHub
9c0cce0392
chore: Mark conversations as pending instead of reopen when bot is present ( #5751 )
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With this change, conversations are marked as pending instead of reopening when a bot is connected to that Inbox.
Fixes : #5668
2022-11-02 13:54:56 -07:00
Sojan Jose and GitHub
2ecb2ca0f0
feat: Enable Capacity Config UI ( #5164 )
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- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents
fixes : #4990
2022-08-16 16:58:23 +05:30
Sojan Jose and GitHub
4187428729
chore: Update dependencies to the latest versions ( #5033 )
2022-07-15 09:51:59 +07:00
Sojan Jose and GitHub
a6c609f43d
feat: Support for Whatsapp Cloud API ( #4938 )
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Ability to configure Whatsapp Cloud API Inboxes
fixes : #4712
2022-07-06 21:45:03 +02:00
Tejaswini Chile and GitHub
ac7ebe516a
fix: Add validation for the inbox name to avoid special characters ( #4920 )
2022-06-30 10:59:37 +05:30
Pranav Raj S and GitHub
dcbca173ac
chore: Revert the migration for inbox name changes ( #4919 )
2022-06-23 20:36:46 +05:30
Aswin Dev P.S and GitHub
d5ddc9d76c
chore: Fix SMTP sentry issue ( #4883 )
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* Fix SMTP sentry issue
2022-06-22 14:09:04 -07:00
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes ( #4672 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2022-06-13 20:18:38 +05:30
bad24f97ab
feat: Add support for Whatsapp template messages in the UI ( #4711 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2022-06-07 17:33:33 +05:30
Sojan Jose and GitHub
cf10f3d03b
chore: Provider APIs for SMS Channel - Bandwidth ( #3889 )
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fixes : #3888
2022-02-03 15:22:13 -08:00
Aswin Dev P.S and GitHub
7ee7062843
feat: Toggle to disallow users to send messages after a conversation is resolved ( #3605 )
2022-01-11 00:32:03 -08:00
Tejaswini Chile and GitHub
9984edd3ef
Feat: Manage conversation for tweets based on the tweet flag ( #3353 )
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Add tweet conversation only if tweets are enabled.
Fixes #1961
2021-12-16 00:24:50 +05:30
Akhil G Krishnan and GitHub
b81a9f2010
Chore: Replaced dependent destroy with dependent destroy_async in all models ( #3249 )
2021-11-18 10:32:29 +05:30
Sojan Jose and GitHub
0c3e8b6dbd
chore: Return medium in inbox APIs ( #3025 )
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Return medium in inbox APIs
2021-09-16 16:51:06 +05:30
Sojan Jose and GitHub
2396b59f11
chore: API fixes ( #3014 )
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- Minor API fixes
- Configuration screen for LINE inbox
2021-09-14 22:44:53 +05:30
Sojan Jose and GitHub
22d1c8baf2
Chore: Inbox Members API improvements ( #3008 )
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- New Inbox Member APIs
- Return JSON errors for Platform APIs
2021-09-14 11:55:02 +05:30
Sojan Jose and GitHub
0a38632f14
feat: Line Channel ( #2904 )
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- Ability to configure line bots as a channel in chatwoot
- Receive a message sent to the line bot in chatwoot
- Ability to reply to line users from chatwoot
fixes : #2738
2021-09-11 01:31:17 +05:30
Sojan Jose and GitHub
671c5c931f
feat: Telegram Channel ( #2901 )
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- Ability to configure telegram bots as a channel in chatwoot
- Receive a message sent to the telegram bot in chatwoot
- Ability to reply to telegram users from chatwoot
- Receive attachment messages in chatwoot
fixes : #1843
2021-09-10 00:00:52 +05:30
Brandon Wilson and GitHub
f94abaef5f
feat: Shows inbox identifier token for API inbox ( #2894 )
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Fixes : #2605
2021-08-27 19:56:45 +05:30
Sojan Jose and GitHub
cd11efea1d
feat: Add CSAT Message Template Hooks ( #2494 )
2021-06-23 19:29:27 +05:30
Sojan Jose and GitHub
50e4bb3e63
chore: Add CSAT survey toggle attribute to Inboxes ( #2455 )
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ref: #1890
2021-06-18 15:55:48 +05:30
Muhsin Keloth and GitHub
b9e40d1452
feat: Add an option to enable/disable email collect box ( #2399 )
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* add email collect enabled migration
* migrations
* expose enable_email_collect field
* add select for email collect
* add enable_email condition on new conversation
* add default value true for enable_email_collect
* add specs for email collect enabled
* rereun migration
* code cleanup
* update token life span to 2 months
* revert uuid column
2021-06-10 02:34:03 -07:00
Sojan Jose and GitHub
b89cc9cf57
feat: Add APIs for Campaigns ( #2175 )
2021-04-29 22:23:32 +05:30
Sojan Jose and GitHub
0e721653e5
feat: Business hour Inbox APIs ( #1821 )
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* feat: Business hour Inbox APIs
2021-02-23 12:11:15 +05:30
Sojan Jose and GitHub
7542330d61
feat: Add Platform APIs ( #1456 )
2021-01-14 20:35:22 +05:30
Adam Zysko and GitHub
65ed4c78a4
feat: Business hours
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Data models and APIs for business hours
ref: #234
2020-11-01 00:14:33 +05:30
Pranav Raj S and GitHub
2c324d9421
feat: Allow custom email address for inbox ( #1336 )
2020-10-11 23:24:11 +05:30
d18c8fc08a
chore: Add message_echo listener for Facebook ( #1192 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2020-09-04 19:13:47 +05:30
Pranav Raj S and GitHub
ec6cd4bbba
feat: Use order_by_name as default sort order for inbox/user ( #1160 )
2020-08-22 22:20:22 +05:30
Pranav Raj S and GitHub
db877453a4
feat: Disable attachments and emoji picker in the web widget ( #1102 )
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Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com >
2020-08-05 17:46:17 +05:30
0fc0dc1683
Chore: Refactor round robin logic ( #1015 )
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Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com >
2020-07-08 00:14:07 +05:30
Subin T P and GitHub
ed1c871633
Feature: Slack integration ( #783 )
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- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
432dad203b
Feature: Inbox greeting message ( #927 )
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Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com >
2020-06-09 23:54:35 +05:30
6e92d9be9e
Bug: Fix Facebook v7.0 API issues ( #863 )
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* Fix v7.0 API issues
Co-authored-by: Sojan <sojan@pepalo.com >
2020-05-17 23:44:50 +05:30
1cfa756d49
Chore: APIs for agent bots ( #676 )
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Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com >
2020-04-07 10:41:18 +05:30
4feca1d88d
Feature: Business logo API for web widget ( #674 )
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Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com >
2020-04-07 10:19:19 +05:30
Subin T P and GitHub
8f6f07177d
Enhancement: Move reporting metrics to postgres ( #606 )
2020-03-18 16:53:35 +05:30
