Commit Graph
6 Commits
Author SHA1 Message Date
aa2e8f99e4 fix(i18n): correct zh/zh_CN conversation assignment message translations (#14033)
## Summary

The `assignee_name` and `user_name` variables are swapped in the Chinese
(zh/zh_CN) locale files for conversation assignment activity messages,
causing the rendered text to show the wrong person as the assignee.

### Before (incorrect)

| Template | English (correct) | Chinese (incorrect) |
|---|---|---|
| `assignee.assigned` | Assigned to **AgentA** by **Admin** | 由
**AgentA** 分配给 **Admin** |
| `team.assigned` | Assigned to **TeamX** by **Admin** | 由 **TeamX** 分配给
**Admin** |
| `team.assigned_with_assignee` | Assigned to **AgentA** via **TeamX**
by **Admin** | 由 **AgentA** 分配给 **TeamX** 团队的 **Admin** |

The Chinese text reads as if the conversation was assigned **to Admin**
(the API caller), when it was actually assigned **to AgentA**.

### After (correct)

| Template | Chinese (fixed) |
|---|---|
| `assignee.assigned` | 由 **Admin** 分配给 **AgentA** |
| `team.assigned` | 由 **Admin** 分配给 **TeamX** |
| `team.assigned_with_assignee` | 由 **Admin** 通过 **TeamX** 团队分配给
**AgentA** |

Now correctly matches the English template semantics.

## Files Changed

- `config/locales/zh_CN.yml` — 3 lines
- `config/locales/zh.yml` — 3 lines

## How to Verify

1. Set locale to `zh_CN`
2. Have an admin assign a conversation to an agent
3. Check the activity message in the conversation — the assignee name
should appear after "分配给", not before it

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-04-16 16:34:20 +05:30
098f7a77b6 chore: Update translations (#13832)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-03-17 16:02:40 -07:00
Sojan JoseandGitHub e011b4566b chore: New Translation updates (#3371) 2021-11-12 23:40:08 +05:30
Akash SrivastavaandGitHub 074084b258 feat: Auto resolve conversations after n days of inactivity (#1308)
fixes: #418
2020-11-01 12:53:25 +05:30
83eb92e7ff chore: Enable Russian, update translations (#1159)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-22 17:54:16 +05:30
a77cc713c2 Chore: Include Tamil, Arabic, other language updates (#1018)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-08 00:59:30 +05:30