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3004 Commits
Author SHA1 Message Date
Shivam Mishra 42139adb7b refactor: find_or_build_for_multiple_conversations 2024-04-03 18:09:41 +05:30
Shivam Mishra 411c6458eb fix: resolved condition for message_builder 2024-04-03 18:07:40 +05:30
Shivam Mishra c0232ad7c8 feat: handle conversation query order 2024-04-03 18:02:46 +05:30
Shivam Mishra c711f78d24 Revert "refactor conversation handling in message builders" 
This reverts commit ad524a5cab.
 2024-04-03 18:01:50 +05:30
Jaideep Guntupalli ad524a5cab refactor conversation handling in message builders 2024-04-03 15:32:11 +05:30
Jaideep GuntupalliandGitHub 9faafdbd25 Merge branch 'develop' into extending-lock-to-single-conversation-to-meta-inbox 2024-04-02 17:59:47 +05:30
Muhsin KelothandGitHub 631598b6b6 chore: Fix twilio inbox create transaction rollback (#9181) 
chore: Fix twilio create transaction
 2024-04-02 15:04:10 +05:30
Sojan JoseandGitHub 4e28481f27 feat: Conversation API to return applied_sla and sla_events (#9174) 
* chore: Add sla_events to push_event_data

* chore: Return SLA details in the API

* chore: feature lock sla push event data

* Update _conversation.json.jbuilder

* chore: rubocop fixes
 2024-04-01 23:30:07 +05:30
Jaideep Guntupalli e74b318772 refactor: abstracted common query 2024-03-31 10:13:20 +05:30
Vishnu NarayananGitHubMuhsin Keloth
 		16282f6a66 feat: Add push/email notification support for SLA (#9140) 
* feat: update SLA evaluation logic

* Update enterprise/app/services/sla/evaluate_applied_sla_service.rb

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* chore: refactor spec to bring down expecations in a single block

* chore: fix process_account_applied_sla spec

* chore: add spec to test multiple nrt misses

* feat: persist sla notifications

* feat: revert persist sla notifications

* feat: add SLA push/email notification support

* chore: refactor sla_status to include active_with_misses

* chore: add support for sla push/email notifications

* chore: refactor

* chore: add liquid templates

* chore: add spec for liquid templates

* chore: add spec for sla email notifications

* chore: add spec for SlaPolicyDrop

* chore: refactor to ee namespace

* chore: set enterprise test type to mailer

* feat: enable sla notification settings only if SLA enabled

* chore: refactor

* chore: fix spec

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-03-29 20:27:21 +11:00
Shivam MishraGitHubVishnu NarayananSojan
 		9a1c54a82d feat: disable automation rules if condition fails multiple times (#9017) 
* feat: add email for disabling automation rule

* feat: disable automation rules and notify admin

* feat: reset error count after update

* feat: trigger invalid_condition_error if rule is invalid

* feat: setup error trackable concern

* refactor: use ErrorTrackable in Reauthorizable

* fix: optional argument

* feat: separate reauthorization_required_key

* test: update case to use ERROR_TRACKABLE_COUNT

* Revert "test: update case to use ERROR_TRACKABLE_COUNT"

This reverts commit f439847147556a02759a7597a7fcf1d66091cafc.

* Revert "feat: separate reauthorization_required_key"

This reverts commit f4514fce217b0a2f2c2bf701a15de0a8b47acbc4.

* Revert "fix: optional argument"

This reverts commit 93b4194ec3f10f67e2402388c966c071c4d3b4fd.

* Revert "refactor: use ErrorTrackable in Reauthorizable"

This reverts commit 513c2a522bc782e73ea4b0f5ae34ce01e70e042c.

* Revert "feat: setup error trackable concern"

This reverts commit 278683060cf422f60af5d5c77100aa5272141141.

* feat: use reauthorizable for automation rule

* feat: remove redis key

* test: fix method names

* chore: refactor

---------

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2024-03-28 13:14:16 +05:30
Sivin VargheseandGitHub 3e07320d22 feat: SLA threshold card component (#9163) 
- Component to display SLA timer in the conversation card and header
 2024-03-27 13:19:51 +05:30
Shivam KumarGitHubSojanShivam MishraPranav
 		1253264382 fix: Avoid duplicate invitation emails when adding an agent (#9131) 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-26 18:58:45 -07:00
Shivam MishraandGitHub 9917cb4273 fix: Convert cached_label_list to text (#9143) 2024-03-25 18:47:08 -07:00
Jaideep Guntupalli 3abd839c1b refactored to independent methods 2024-03-23 11:21:34 +05:30
Sivin VargheseGitHubShivam MishraPranav
 		6d4551bca2 feat: Update the design for SLA policy management pages (#9136) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-22 14:39:09 -07:00
Jaideep GuntupalliandGitHub 51d3c10f57 Merge branch 'develop' into extending-lock-to-single-conversation-to-meta-inbox 2024-03-22 01:24:06 +05:30
Shivam MishraGitHubPranav
 		e94b276f64 feat: Add help URLs for features in features.yml (#9134) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-21 10:30:46 -07:00
Jaideep GuntupalliandGitHub 647b9fc029 Merge branch 'develop' into extending-lock-to-single-conversation-to-meta-inbox 2024-03-21 20:29:44 +05:30
Jaideep Guntupalli 55e9d912b2 refactored tests and the conversation function for instagram and facebook 2024-03-21 19:54:18 +05:30
Sivin VargheseGitHubShivam MishraPranav
 		c51492c674 feat: SLA List Item component (#9135) 
- Base settings list and list item components.
- SLA list item component.

Fixes: https://linear.app/chatwoot/issue/CW-3126/create-a-sla-list-item-component-with-the-new-design


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-21 19:30:11 +05:30
Ryan KonandGitHub 762a39330a fix: use safe nav when downcasing email in from_email (#9139) 
Use safe nav when downcasing email in from_email
 2024-03-21 18:44:04 +05:30
Sivin VargheseGitHubShivam MishraPranav
 		44956176a1 feat: Add SLA header component (#9129) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-20 21:04:44 -07:00
Sojan JoseandGitHub 1303469087 feat: Ability filter blocked contacts (#9048) 
- This PR introduces the ability to filter blocked contacts from the contacts filter UI
 2024-03-20 18:11:50 +05:30
PranavGitHubSojan
 		f78f278e2f fix: Update validations for filter service (#8239) 
- Refactor filter service for better readability and maintenance
- Add validations for the following:
   - If an invalid attribute is passed, a custom exception InvalidAttribute will be thrown.
   - If an invalid operator is passed, a custom exception InvalidOperator will be thrown.
   - If an invalid value (currently checking only null check), a custom exception InvalidValue will be thrown.

Fixes: https://linear.app/chatwoot/issue/CW-2702/activerecordstatementinvalid-pginvalidtextrepresentation-error-invalid
Fixes: https://linear.app/chatwoot/issue/CW-2703/activerecordstatementinvalid-pginvaliddatetimeformat-error-invalid
Fixes:  https://linear.app/chatwoot/issue/CW-2700/activerecordstatementinvalid-pgsyntaxerror-error-syntax-error-at-or


Co-authored-by: Sojan <sojan@pepalo.com>
 2024-03-20 16:29:36 +05:30
Shivam MishraGitHubSojan Jose
 		bd97226c95 fix: Locale not correct in root url when accessing help center with custom domain (#9110) 
- Ensuring that SwitchLocale concern handles the case of custom domain for portals and set locale according to that

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-03-19 18:48:59 +05:30
Muhsin KelothandGitHub b5c6d90abd chore: Fix CSATMetrics component snap shot spec (#9122) 
chore: Fix snapshot specs
 2024-03-18 17:02:23 +05:30
Sojan JoseandGitHub fd832d7593 chore: Add verbose errors for IMAP email channels (#9116) 2024-03-15 20:53:23 -07:00
Vishnu NarayananandGitHub 29e44ac6d0 feat: add option to delete and disable edits for SLA (#9108) 
* feat: add delete button for SLA

* chore: remove edit SLA

* chore: remove update related texts from i18n
 2024-03-15 12:21:32 +05:30
Sivin VargheseandGitHub 58ee2e125a fix: Update the error response during changing the password from profile settings (#9114) 2024-03-14 23:07:19 -07:00
Sojan JoseGitHubPranavSivin Varghese
 		89d0b2cb6e feat: Add the bot performance reports UI (#9036) 
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-03-14 23:04:14 -07:00
Sivin VargheseGitHubPranav
 		476077ab84 fix: Update location component to avoid overflow, handle location title from Telegram payload (#9113) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-14 22:53:43 -07:00
Muhsin KelothandGitHub 586552013e feat: Update the contact_type when creating or updating the contact (#9107) 
* feat: Update location and country code when the contact create/update

* feat: Update the location and country_code when creating or updating the contact.

* chore: improve comments

* feat: Update the contact_type when the contact created/updated

* chore: add more specs

* chore: code cleanups

* chore: code cleanups

* Update contact_spec.rb

* Update inbox.rb

* Update sync_attributes_spec.rb

* chore: build fixes

* chore: check visitor type before update

* chore: review fixes
 2024-03-15 10:55:40 +05:30
Sojan JoseandGitHub 3dae3ff3ad feat: Conversation update API for sla_policy_id (#8973) 
- Add an endpoint for updating conversation attributes (priority / sla_policy_id )
- Swagger spec
- minor chores around the conversation API/spec

Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
 2024-03-14 17:22:32 +05:30
Sivin VargheseGitHubPranav
 		29171565ed feat: Add image preview for inline images in vue-letter (#9099) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-13 18:46:35 -07:00
Matheus RodriguesGitHubShivam MishraSivin VarghesePranav
 		55fcbe2dde feat: Add the ability to zoom on chat images (#9093) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-13 18:04:42 -07:00
Vishnu NarayananandGitHub 7f4b2d66d4 feat: add activity message for SLA (#9100) 
* feat: add activity message for SLA

* chore: refactor to reduce method complexity

* chore: refactor

* feat: add spec for SLAactivity message

* chore: move SLA spec to enterprise folder

* chore: move team activity methods to a separate module

* chore: fix typo

* chore: move sla activity message spec to conversation model
 2024-03-13 20:05:34 +05:30
Muhsin KelothandGitHub 804a42c271 feat: Update the location and country_code when creating or updating the contact (#9106) 
* feat: Update the location and country_code when creating or updating the contact.

* chore: improve comments
 2024-03-13 16:40:21 +05:30
Jaideep GuntupalliandGitHub e3a03a9efe Merge branch 'develop' into extending-lock-to-single-conversation-to-meta-inbox 2024-03-13 12:51:35 +05:30
Jaideep Guntupalli 7c4275532d refactor: added comments for clarity 2024-03-13 10:39:20 +05:30
Jaideep Guntupalli 617a1a9fc9 fix: added additional attributes filter and refactored conversation logic in Instagram message builder 2024-03-13 10:36:07 +05:30
Jaideep Guntupalli f225a004e3 feat: backend Changes in Message Handling 2024-03-13 10:04:59 +05:30
Vishnu NarayananandGitHub 561fafa198 feat: Update icons for the SLA feature in dashboard (#9101) 2024-03-12 12:45:46 -07:00
Jaideep Guntupalli bcb5165de7 feat: enable LOCK_TO_SINGLE_CONVERSATION setting for meta inbox 2024-03-12 00:50:59 +05:30
Vishnu NarayananandGitHub aaf70cf1cf feat: add push notification when SLA missed (#9078) 
* feat: add push notification when SLA missed

* chore: sent notification only for inbox members

* feat: add conv particpants+admins to SLA notification list

* chore: add spec to ensure notification is created

* chore: refactor to multiple alerts for SLA conditions

* chore: add sla_policy as secondary_actor in notification
 2024-03-11 21:49:41 +05:30
Sivin VargheseGitHubPranav
 		0685e04aae feat: Add inbox view under feature flag on the sidebar (#9049) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-07 18:27:39 -08:00
Shivam MishraandGitHub 9f70b93ff3 feat: Add information about email in the transcript (#9020) 2024-03-06 22:28:33 -08:00
PranavandGitHub 505ede2761 fix: Change the column identifier from string to text to avoid overflow (#9073) 
Fixes: https://linear.app/chatwoot/issue/CW-3118/cannot-subscribe-to-notifications-on-microsoft-edge

Fix the issue with notifications in Microsoft Edge. The Edge push notification payload identifier has more than 255 characters. The API calls were failing due to this. This PR would fix the issue.
 2024-03-07 11:13:01 +05:30
Chatwoot BotandGitHub 56bf543f7e chore: Update translations (#9052) 2024-03-06 23:30:32 +05:30
Muhsin KelothandGitHub 216de4d123 fix: Conversation assignment notification title (#9071) 2024-03-06 23:05:13 +05:30