Commit Graph
4737 Commits
Author SHA1 Message Date
Pranav Raj SandGitHub 196741d975 Bug: Fix translated keys for availability statuses in Greek (#1050) 2020-07-15 22:55:57 +05:30
Sony MathewandGitHub d5a6f5e352 Enhancement: ability to send out an email without summary #1048 (#1049)
Right now as part of conversation continuity, we are using the
ConversationReplyMailer which sends a summary of messages including
the incoming messages when an agent replies. Ideally, we want
to send only the reply of that agent and not a summary when
Conversation continuity is enabled. Added the functionality
to send the reply email without summary. Added required unit
tests to cover the changes.

ref: #1048
2020-07-15 16:33:52 +05:30
24101eb117 Feature: Add persian translation (#1017)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-10 21:08:59 +05:30
Pranav Raj SandGitHub 929575f11a Chore: Update copy on Signup page (#1023) 2020-07-09 16:28:09 +05:30
Sojan 3593a84f26 Merge branch 'hotfix/1.6.1' into develop 2020-07-08 13:38:54 +05:30
Sojan acbb79a7c2 Chore: Fix attribute in reply with summary mailer 2020-07-08 13:37:47 +05:30
Pranav Raj SandGitHub abc335cc8e Feature: Add support for labels in form (#1019) 2020-07-08 13:13:48 +05:30
a77cc713c2 Chore: Include Tamil, Arabic, other language updates (#1018)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-08 00:59:30 +05:30
0fc0dc1683 Chore: Refactor round robin logic (#1015)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:14:07 +05:30
49db9c5d8a Adds unread message bubbles for widget (#943)
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:04:44 +05:30
6a7d810c95 Bug: Set auto width to email input (#1013)
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-07-06 18:14:19 +05:30
Sojan JoseandGitHub e41bd56f41 Chore: Feature Flags for Channels (#1010) 2020-07-06 11:16:19 +05:30
43147b3163 Chore: Fix presence for current user (#1001)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-04 20:03:16 +05:30
4612494923 Chore: Fix issues with conversation data models (#1000)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-07-04 19:46:17 +05:30
36661ea45d Enhancement: Add focus state for reply box in dashboard (#999)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-04 13:50:44 +05:30
c98907db49 Feature: Availability Statuses (#874)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Nithin David ThomasandGitHub bd87927576 Add icon show last reply is from agent on conversation list #997 2020-07-03 23:25:33 +05:30
1b1deb9626 Proposed Enhancements for Chat Bubble Looks in the Dashboard (#992)
* Update Private Note border color

* Added box-shadow to chat bubbles

* Adjustments as suggested in PR #992

Adjustments as suggested in PR #992

* Reintroduced @include border-normal; in L-253

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-03 23:17:39 +05:30
c0cd747f29 Bug: Fix duplicate messages while using enter key on slow network (#987)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-02 11:58:02 +05:30
83be2e1edb Enhancement: Improve the UX for unread conversations (#986)
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-07-01 14:40:21 +05:30
MohmmdandGitHub 534409d25a Enhancement: Use Tahoma as fallback for Arabic characters (#991) 2020-07-01 14:16:08 +05:30
Sojan JoseandGitHub cc02611007 Chore: Convert Message Sender to polymorphic (#740)
Fixes #680
2020-06-27 21:34:53 +05:30
Sojan JoseandGitHub 4f83d5451e Chore: Routine Bugfixes and enhancements (#979)
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
2020-06-25 23:35:16 +05:30
Pranav Raj SandGitHub 0aab717bb3 Chore: Add default value for label color (#981) 2020-06-25 21:33:56 +05:30
97ad39713b Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
1ef8d03e18 Feature: Slack - receive messages, create threads, send replies (#974)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
963f173730 Feature: ResizableTextArea in widget and dashboard (#969)
* Create ResizableTextArea component
* Rubocop fixes and spec fixes

Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-18 15:17:45 +05:30
Sojan JoseandGitHub 04f6460afb Chore: Fix failing sidekiq events for contact create (#966) 2020-06-16 19:39:57 +05:30
b0bbd757b5 Chore: FCM Notification Improvements (#957)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-15 13:36:56 +05:30
Pranav Raj SandGitHub 667e3abbe1 Fix: Set widget bg color for file-bubble (#965) 2020-06-15 13:35:52 +05:30
Pranav Raj SandGitHub 7c6ea3a05a Chore: Fix HTML rendering in ConversationCard (#963) 2020-06-14 18:30:36 +05:30
Pranav Raj SandGitHub 5cb88237f5 Chore: Move conversationStats to a seperate module (#962)
* Chore: Move conversationStats to a seperate module

* Move toggleTyping to conversationTypingStatus

* Remove unused agentTyping flag

* Fix review comments
2020-06-14 14:07:52 +05:30
Nithin David ThomasandGitHub 5ec9af9325 Bug: Add min height to widget input box (#960) 2020-06-14 11:28:38 +05:30
Pranav Raj SandGitHub ecd5e20133 Bug: Replace non-numeric characters in Twilio phonenumber (#958) 2020-06-13 22:29:12 +05:30
944fbf27b7 Enhancement: Improve scrolling on widget #954 (#955)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-13 20:33:23 +05:30
f9e8bb8e10 Chore: Send browser language in webwidget events (#952)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-13 00:19:43 +05:30
Subin T PandGitHub ed1c871633 Feature: Slack integration (#783)
- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Pranav Raj SandGitHub e769282e7f BugFix: Fix missing tagline in inbox settings (#949) 2020-06-10 00:30:37 +05:30
Pranav Raj SandGitHub eadc33d230 Use empty string as fallback greeting_message if null (#948) 2020-06-10 00:16:34 +05:30
432dad203b Feature: Inbox greeting message (#927)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-09 23:54:35 +05:30
Sojan JoseandGitHub 8b022311c0 Chore: FCM Push Fixes (#934) 2020-06-09 17:42:18 +05:30
Pranav Raj SandGitHub 40481f6462 Bugfix: Update conversation counters in realtime (#944)
* Bug: Update conversation counters in realtime
2020-06-09 16:26:33 +05:30
Pranav Raj SandGitHub 602132119b Fix socket reconnect if the pubsub token is same (#942) 2020-06-08 19:13:33 +05:30
Sojan JoseandGitHub 52d28105e4 Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Sojan JoseandGitHub 051871a3cd Chore: Code Cleanup in API controllers (#932)
* Chore: Code Cleanup in API controllers

* Remove unnecessary scoping for accounts controller
2020-06-07 13:58:05 +05:30
Sojan JoseandGitHub 3d84568a37 Feature: Label APIs (#931) 2020-06-07 11:17:13 +05:30
Sojan JoseandGitHub 915eefdc36 Bugfix: FCM push subscription builder fix (#930) 2020-06-06 20:53:30 +05:30
Sojan JoseandGitHub a13a474c23 Chore: Firebase Cloud Messaging Support (#858) 2020-06-05 00:15:50 +05:30
Sojan JoseandGitHub dafabac796 Chore: Minor bugfixes and housekeeping tasks (#896) 2020-06-02 23:50:39 +05:30
Sojan JoseandGitHub 93d8a25877 Enable Spanish (#913) 2020-06-02 23:43:03 +05:30