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CW-3013
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1067 Commits
Author SHA1 Message Date
Muhsin KelothandGitHub aef9f05b9d Merge branch 'develop' into CW-3013 2024-03-11 21:50:30 +05:30
Muhsin Keloth 8c922fd8df Update incoming_message_service_spec.rb 2024-03-11 21:50:16 +05:30
Vishnu NarayananandGitHub aaf70cf1cf feat: add push notification when SLA missed (#9078) 
* feat: add push notification when SLA missed

* chore: sent notification only for inbox members

* feat: add conv particpants+admins to SLA notification list

* chore: add spec to ensure notification is created

* chore: refactor to multiple alerts for SLA conditions

* chore: add sla_policy as secondary_actor in notification
 2024-03-11 21:49:41 +05:30
Muhsin Keloth ec283f6657 fix: specs 2024-03-11 20:17:55 +05:30
Muhsin KelothandGitHub 9ef93fda87 Merge branch 'develop' into CW-3013 2024-03-11 15:24:54 +05:30
Muhsin KelothandGitHub 216de4d123 fix: Conversation assignment notification title (#9071) 2024-03-06 23:05:13 +05:30
Muhsin KelothandGitHub ef90b7a3d8 feat: Revamp the notification title and content (#8988) 2024-03-06 20:51:56 +05:30
Muhsin KelothandGitHub 58dd2633ba feat: Add contact helper (#8989) 2024-03-06 17:39:39 +05:30
Shivam MishraandGitHub c62c512ec4 fix: inline attachments not handled if tag was missing (#9068) 2024-03-06 17:15:29 +05:30
Sojan JoseGitHubPranav
 		881d4bf644 feat: Add backend APIs for the bot metrics (#9031) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-01 08:20:20 -08:00
Sojan JoseandGitHub 41e269e873 feat(ee): Add reporting events for bots (#9027) 
Added a new event conversation_bot_resolved and added a job to auto resolve the bot conversations if there was no activity for the last 1 hour.
 2024-02-27 14:53:28 -08:00
Sojan JoseGitHubPranav
 		ae4c8d818f feat: Ability to block contacts permanently (#8922) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-21 14:18:42 -08:00
Shivam MishraandGitHub c031cb19d2 fix: downcase email before finding (#8921) 
* fix: downcase email when finding

* feat: add `from_email` class

* refactor: use `from_email`

* feat: add rule to disallow find_by email directly

* chore:  remove redundant test

Since the previous imlpmentation didn't do a case-insentive search, a new user would be created, and the error would be raised at the DB layer. With the new changes, this test case is redundant

* refactor: use from_email
 2024-02-21 18:51:00 +05:30
CristianDutaGitHubCristian Duta
 		ebae547a60 feat: Add ability to resolve API channel conversations (#8348) 
- Create a new endpoint to fetch a single conversation in client apis
- Create a new endpoint to resolve a single conversation in client apis
- Update swagger API definition to include missing endpoints

Fixes: #6329

Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch>
 2024-02-21 17:41:20 +05:30
Vishnu NarayananandGitHub d53097f77d fix: Raise error if email to_header is invalid (#8688) 2024-02-20 17:03:39 -08:00
Vishnu NarayananGitHubSojan Jose
 		23230e0143 feat: sla-7 ensure applied_sla uniqueness (#8938) 
* feat: refactor fetching sla in action service

* chore: modify spec

* chore: ensure applied_sla uniqueness

* chore: review fixes

* feat: add unique index on applied_sla

* chore: fix spec

* chore: add new specs to improve coverage

* chore: improve spec

* Update spec/enterprise/services/enterprise/action_service_spec.rb

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-02-20 21:59:49 +05:30
Vishnu NarayananandGitHub f92cea144c feat(perf): sla-9 improve perf of TriggerSlasForAccountsJob (#8953) 
* feat: improve perf of TriggerSlasForAccountsJob
 2024-02-20 21:54:37 +05:30
Muhsin KelothandGitHub e6cf8c39b7 feat: Update last_snoozed_at after the un-snooze notification (#8943) 2024-02-20 18:55:39 +05:30
Muhsin KelothandGitHub c5c0845151 feat: Add labels, status and priority in notification push_event_data (#8972) 2024-02-20 17:17:25 +05:30
LiamGitHubSojan Jose
 		5d9fb55370 feat: Export contact improvements (#8895) 
This pull request enhances the export contacts feature by adding a confirmation step before exporting. Previously, clicking the export button would trigger the export action without confirmation.

Additionally, it ensures that only the intended recipient receives the export email, addressing the previous behaviour where all administrators received it.

Fixes: #8504

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-02-20 17:11:03 +05:30
Nithin David ThomasGitHubSojan
 		721a2f5052 feat: API changes to support multi step user signup (#8933) 
-API Changes to support the new onboarding flow 

Co-authored-by: Sojan <sojan@pepalo.com>
 2024-02-20 16:48:51 +05:30
Sojan JoseandGitHub 978a8a4cb2 fix: support_email and inbound_email_domain returning empty string (#8963) 
chore: Fix for inbound email domain being nil
 2024-02-19 15:43:35 +05:30
Muhsin KelothGitHubSivin VargheseiamsivinPranav
 		cd06b2b337 fix: Inbox view Read/Snoozed display filters (#8907) 
* fix: Notification filters

* Update notification_finder.rb

* Update notification_finder.rb

* Update notification_finder.rb

* fix: spec

* fix: specs

* Update notification_finder.rb

* fix: add more fixes

* Update notification_finder.rb

* fix: specs

* chore: better comments

* chore: removed filtering

* chore: refactoring

* fix: review fixes

* fix: API call

* chore: Minor fix

* Rename spec

* Fix params getting undefined

* Fix finder

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-17 13:59:25 +05:30
Sojan JoseandGitHub 94892e7168 chore: Fix flaky spec relying on unguaranteed order (#8956) 2024-02-16 12:11:39 -08:00
Muhsin KelothandGitHub fe744abe26 fix: Mark notification as unread after the un-snooze (#8917) 2024-02-16 17:30:54 +05:30
Sojan JoseandGitHub 9c07b6dd46 chore: Support for updated_within in ConverationFinder (#8947) 
- `updated_within' accepts value in seconds and returns all conversations updated in the given period with out pagination. This API will assist in our refetch logic on socket disconnect

ref: #8888
 2024-02-16 16:44:55 +05:30
Pranav Raj SandGitHub 1ce5cbe275 feat: Add endpoints to retrieve summary of team/agents over a period of time (#8916) 
- Internal APIs to prototype reporting improvements.
 2024-02-13 15:44:40 +05:30
Pranav Raj SandGitHub c607f09be0 feat: Improve the rendering of CSV exports (#8914) 
Improve the rendering of the datestamp
 2024-02-12 20:01:58 -08:00
Shivam MishraandGitHub e662336eaf feat: handle already invited user (#8912) 2024-02-13 08:51:42 +05:30
Shivam MishraGitHubsojan-official
 		657843960c feat: account onboarding with clearbit (#8857) 
* feat: add clearbit lookup

* chore: fix typo in .env.example

* refactor: split lookup to reduce cognitive complexity

* feat: add more fields to lookup

* feat: extend accounts controller

* feat: save extra data to custom_attributes

* feat: allow v2 update with custom_attributes

* feat: add update route

* refactor: reduce complexity

* feat: move update to v1 controller

* test: add locale test

* feat: remove update from routes

* test: update API for custom attributes

* test: all custom attributes

* fix: v2 tests

* test: enterprise accounts controller

* fix: clearbit payload

* fix: with modified env

* feat: allow custom attributes updates to profile

* refactor: reduce complexity

* feat: allow clearbit api key in installation config

* refactor: move clearbit to internal

* feat: allow clearbit

* chore: add display_title for June

* feat: allow more internal options

* refactor: use globalconfig to fetch clearbit token

* test: move response body to a factory

* refactor: update ops

* chore: remove clearbit from .env.example

* chore: apply suggestions from code review

Co-authored-by: sojan-official <sojan@chatwoot.com>

---------

Co-authored-by: sojan-official <sojan@chatwoot.com>
 2024-02-12 23:21:42 +05:30
Muhsin KelothandGitHub bca3d98268 Merge branch 'develop' into CW-3013 2024-02-12 16:21:48 +05:30
giquieuGitHubSojan Jose
 		227d99934e feat: Agent bot cant assign conversations to teams (#8015) 
Implemented so that the API can process priority and agent/team changes per Agent Bot.

Fixes:  #7474

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-02-12 15:51:22 +05:30
Vishnu NarayananandGitHub 5036b28e45 chore: fix git_sha in instance health (#8893) 
- Fix git-hash in super admin instance health page for Heroku installations
- Fix git boundary not set error for docker/heroku deployments which remove .git directory
 2024-02-12 14:33:15 +05:30
Muhsin KelothandGitHub 95cd68813f Merge branch 'develop' into CW-3013 2024-02-12 14:32:30 +05:30
Pranav Raj SandGitHub eb379e1849 fix(refactor): Cleanup the specs and the logic for FetchIMAP job (#8766) 2024-02-10 14:03:50 -08:00
Muhsin KelothandGitHub 117a1405e5 Merge branch 'develop' into CW-3013 2024-02-08 11:25:41 +05:30
Vishnu NarayananGitHubSojan
 		c1d07a5471 feat: Add sidekiq jobs to monitor applied SLAs (#8828) 
Fixes: https://linear.app/chatwoot/issue/CW-2983/sidekiq-jobservice-to-monitor-sla-breach

Co-authored-by: Sojan <sojan@pepalo.com>
 2024-02-07 21:44:56 +04:00
JatinGitHubMuhsin Keloth
 		98eddd0532 fix: Send push notification on bot_handoff (#7636) 
Send a 'Conversation Created' push notification when the bot does a hand_off.
fixes: #7587

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-02-07 17:45:08 +04:00
Muhsin KelothandGitHub 1b21e0d429 feat: Add notification.updated event (#8871) 2024-02-07 18:15:51 +05:30
Muhsin Keloth 78855afe8b Update incoming_message_service_spec.rb 2024-02-07 17:32:39 +05:30
Muhsin Keloth ce6ae2cc47 Merge branch 'CW-3013' of https://github.com/chatwoot/chatwoot into CW-3013 2024-02-07 15:57:55 +05:30
Muhsin Keloth 9ecb847d9b feat: set first and last name for email 2024-02-07 15:57:44 +05:30
Muhsin KelothandGitHub fdffc39663 Merge branch 'develop' into CW-3013 2024-02-07 15:50:20 +05:30
Muhsin Keloth ac5aee3c8d Update incoming_message_whatsapp_cloud_service_spec.rb 2024-02-07 15:50:08 +05:30
Sojan JoseandGitHub 7776b74126 chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864) 
This PR addresses several items listed in our rubocop_todo by implementing the necessary corrections and enhancements. As a result, we are now able to remove the rubocop_todo file entirely, streamlining our codebase and ensuring adherence to our coding standards.

fixes: https://linear.app/chatwoot/issue/CW-1806/chore-rubocop-audit
 2024-02-07 13:36:04 +04:00
Muhsin Keloth 07a7c1eb8b fix: specs 2024-02-07 14:34:11 +05:30
Muhsin KelothandGitHub 733a851607 Merge branch 'develop' into CW-3013 2024-02-07 13:35:57 +05:30
Shivam MishraGitHubMuhsin Keloth
 		a9ec3ae098 test: ensure that timestamp is in correct range (#8868) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-02-07 13:35:31 +05:30
Muhsin Keloth bafaf9c786 feat: add split_first_and_last_name helper 2024-02-07 12:42:53 +05:30
Muhsin KelothandGitHub 75dd77a92d Merge branch 'develop' into CW-3013 2024-02-07 12:38:11 +05:30