diff --git a/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue b/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
index 25268679a..3046356e9 100644
--- a/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
@@ -234,6 +234,9 @@ export default {
       if (this.isAWhatsAppChannel) {
         return MESSAGE_MAX_LENGTH.TWILIO_WHATSAPP;
       }
+      if (this.isAnEmailChannel) {
+        return MESSAGE_MAX_LENGTH.EMAIL;
+      }
       if (this.isASmsInbox) {
         return MESSAGE_MAX_LENGTH.TWILIO_SMS;
       }
diff --git a/app/javascript/shared/helpers/MessageTypeHelper.js b/app/javascript/shared/helpers/MessageTypeHelper.js
index 29bfaed60..b860ccb38 100644
--- a/app/javascript/shared/helpers/MessageTypeHelper.js
+++ b/app/javascript/shared/helpers/MessageTypeHelper.js
@@ -4,6 +4,7 @@ export const isASubmittedFormMessage = (message = {}) =>
 
 export const MESSAGE_MAX_LENGTH = {
   GENERAL: 10000,
+  EMAIL: 50000,
   FACEBOOK: 1000,
   TWILIO_SMS: 320,
   TWILIO_WHATSAPP: 1600,