diff --git a/app/javascript/dashboard/components-next/Contacts/ContactHeader/ContactActions.vue b/app/javascript/dashboard/components-next/Contacts/ContactHeader/ContactActions.vue
index 26c76a60a..82abe46af 100644
--- a/app/javascript/dashboard/components-next/Contacts/ContactHeader/ContactActions.vue
+++ b/app/javascript/dashboard/components-next/Contacts/ContactHeader/ContactActions.vue
@@ -16,6 +16,10 @@ defineProps({
     type: String,
     default: '',
   },
+  isEmptyState: {
+    type: Boolean,
+    default: false,
+  },
 });
 
 const emit = defineEmits(['filter', 'update:sort']);
@@ -24,7 +28,7 @@ const emit = defineEmits(['filter', 'update:sort']);
 <template>
   <div class="flex items-center gap-2">
     <Button
-      v-if="!isDetailView"
+      v-if="!isDetailView && !isEmptyState"
       icon="i-lucide-list-filter"
       color="slate"
       size="sm"
@@ -32,7 +36,7 @@ const emit = defineEmits(['filter', 'update:sort']);
       @click="emit('filter')"
     />
     <ContactSortMenu
-      v-if="!isDetailView"
+      v-if="!isDetailView && !isEmptyState"
       :active-sort="activeSort"
       :active-ordering="activeOrdering"
       @update:sort="emit('update:sort', $event)"
diff --git a/app/javascript/dashboard/components-next/Contacts/ContactsLayout.vue b/app/javascript/dashboard/components-next/Contacts/ContactsLayout.vue
index 44e157c39..8a313dec9 100644
--- a/app/javascript/dashboard/components-next/Contacts/ContactsLayout.vue
+++ b/app/javascript/dashboard/components-next/Contacts/ContactsLayout.vue
@@ -10,6 +10,10 @@ import Breadcrumb from 'dashboard/components-next/breadcrumb/Breadcrumb.vue';
 import ContactActions from 'dashboard/components-next/Contacts/ContactHeader/ContactActions.vue';
 
 const props = defineProps({
+  searchValue: {
+    type: String,
+    default: '',
+  },
   headerTitle: {
     type: String,
     default: '',
@@ -50,6 +54,10 @@ const props = defineProps({
     type: String,
     default: '',
   },
+  isEmptyState: {
+    type: Boolean,
+    default: false,
+  },
 });
 
 const emit = defineEmits([
@@ -123,8 +131,12 @@ const updateCurrentPage = page => {
               @click="handleBreadcrumbClick"
             />
             <div class="flex items-center gap-4">
-              <div v-if="!isDetailView" class="flex items-center gap-2">
+              <div
+                v-if="!isDetailView && !isEmptyState"
+                class="flex items-center gap-2"
+              >
                 <Input
+                  :model-value="searchValue"
                   :placeholder="$t('CONTACTS_LAYOUT.HEADER.SEARCH_PLACEHOLDER')"
                   :custom-input-class="[
                     'h-8 [&:not(.focus)]:!border-transparent bg-n-solid-1 ltr:!pl-8 !py-1 rtl:!pr-8',
@@ -140,6 +152,7 @@ const updateCurrentPage = page => {
                 </Input>
               </div>
               <ContactActions
+                :is-empty-state="isEmptyState"
                 :is-detail-view="isDetailView"
                 :active-sort="activeSort"
                 :active-ordering="activeOrdering"
diff --git a/app/javascript/dashboard/components-next/Contacts/EmptyState/ContactEmptyState.vue b/app/javascript/dashboard/components-next/Contacts/EmptyState/ContactEmptyState.vue
new file mode 100644
index 000000000..0e05d9d1f
--- /dev/null
+++ b/app/javascript/dashboard/components-next/Contacts/EmptyState/ContactEmptyState.vue
@@ -0,0 +1,61 @@
+<script setup>
+import { ref } from 'vue';
+
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ContactsCard from 'dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue';
+import contactContent from 'dashboard/components-next/Contacts/EmptyState/contactEmptyStateContent';
+import CreateNewContactDialog from 'dashboard/components-next/Contacts/ContactsForm/CreateNewContactDialog.vue';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+  showButton: {
+    type: Boolean,
+    default: true,
+  },
+  buttonLabel: {
+    type: String,
+    default: '',
+  },
+});
+
+const createNewContactDialogRef = ref(null);
+
+const onClick = () => {
+  createNewContactDialogRef.value?.dialogRef.open();
+};
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="grid grid-cols-1 gap-4 p-px overflow-hidden">
+        <ContactsCard
+          v-for="contact in contactContent.slice(0, 5)"
+          :id="contact.id"
+          :key="contact.id"
+          :name="contact.name"
+          :email="contact.email"
+          :thumbnail="contact.thumbnail"
+          :phone-number="contact.phoneNumber"
+          :additional-attributes="contact.additionalAttributes"
+          :is-expanded="0 === contact.id"
+          @toggle="toggleExpanded(contact.id)"
+        />
+      </div>
+    </template>
+    <template #actions>
+      <div v-if="showButton">
+        <Button :label="buttonLabel" icon="i-lucide-plus" @click="onClick" />
+      </div>
+      <CreateNewContactDialog ref="createNewContactDialogRef" />
+    </template>
+  </EmptyStateLayout>
+</template>
diff --git a/app/javascript/dashboard/components-next/Contacts/EmptyState/contactEmptyStateContent.js b/app/javascript/dashboard/components-next/Contacts/EmptyState/contactEmptyStateContent.js
new file mode 100644
index 000000000..6d80c9151
--- /dev/null
+++ b/app/javascript/dashboard/components-next/Contacts/EmptyState/contactEmptyStateContent.js
@@ -0,0 +1,228 @@
+export default [
+  {
+    additionalAttributes: {
+      city: 'Los Angeles',
+      country: 'United States',
+      description:
+        "I'm Candice, a developer focusing on building web solutions. Currently, I’m working as a Product Developer at Chatwoot.",
+      companyName: 'Chatwoot',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'candice-dev',
+        twitter: 'candice_w_dev',
+        facebook: 'candice.dev',
+        linkedin: 'candice-matherson',
+        instagram: 'candice.codes',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'candice.matherson@chatwoot.com',
+    id: 22,
+    name: 'Candice Matherson',
+    phoneNumber: '+14155552671',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      dateContact: '2024-11-11T11:53:09.299Z',
+      linkContact: 'https://example.com',
+      listContact: 'Follow-Up',
+      textContact: 'Hi there!',
+      numberContact: '42',
+      checkboxContact: false,
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: 'San Francisco',
+      country: 'United States',
+      description: 'Passionate about design and user experience.',
+      companyName: 'Designify',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'ophelia-folkard',
+        twitter: 'oph_designs',
+        facebook: 'ophelia.folkard',
+        linkedin: 'ophelia-folkard',
+        instagram: 'ophelia.design',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'ophelia.folkard@designify.com',
+    id: 21,
+    name: 'Ophelia Folkard',
+    phoneNumber: '+14155552672',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      dateContact: '2024-10-05T10:12:34.567Z',
+      linkContact: 'https://designify.com',
+      listContact: 'Prospects',
+      textContact: 'Looking forward to connecting!',
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: 'Austin',
+      country: 'United States',
+      description: 'Avid coder and tech enthusiast.',
+      companyName: 'CodeHub',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'willy_castelot',
+        twitter: 'willy_code',
+        facebook: 'willy.castelot',
+        linkedin: 'willy-castelot',
+        instagram: 'willy.coder',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'willy.castelot@codehub.io',
+    id: 20,
+    name: 'Willy Castelot',
+    phoneNumber: '+14155552673',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      textContact: 'Let’s collaborate!',
+      checkboxContact: true,
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: 'Seattle',
+      country: 'United States',
+      description: 'Product manager with a love for innovation.',
+      companyName: 'InnovaTech',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'elisabeth-d',
+        twitter: 'elisabeth_innova',
+        facebook: 'elisabeth.derington',
+        linkedin: 'elisabeth-derington',
+        instagram: 'elisabeth.innovates',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'elisabeth.derington@innova.com',
+    id: 19,
+    name: 'Elisabeth Derington',
+    phoneNumber: '+14155552674',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      textContact: 'Let’s schedule a call.',
+    },
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Chicago',
+      country: 'United States',
+      description: 'Marketing specialist and content creator.',
+      companyName: 'Contently',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'olia-olenchenko',
+        twitter: 'olia_content',
+        facebook: 'olia.olenchenko',
+        linkedin: 'olia-olenchenko',
+        instagram: 'olia.creates',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'olia.olenchenko@contently.com',
+    id: 18,
+    name: 'Olia Olenchenko',
+    phoneNumber: '+14155552675',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Boston',
+      country: 'United States',
+      description: 'SEO expert and analytics enthusiast.',
+      companyName: 'OptiSearch',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'nate-vannuchi',
+        twitter: 'nate_seo',
+        facebook: 'nathaniel.vannuchi',
+        linkedin: 'nathaniel-vannuchi',
+        instagram: 'nate.optimizes',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'nathaniel.vannuchi@optisearch.com',
+    id: 17,
+    name: 'Nathaniel Vannuchi',
+    phoneNumber: '+14155552676',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Denver',
+      country: 'United States',
+      description: 'UI/UX designer with a flair for minimalist designs.',
+      companyName: 'Minimal Designs',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'merrile-petruk',
+        twitter: 'merrile_ux',
+        facebook: 'merrile.petruk',
+        linkedin: 'merrile-petruk',
+        instagram: 'merrile.designs',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'merrile.petruk@minimal.com',
+    id: 16,
+    name: 'Merrile Petruk',
+    phoneNumber: '+14155552677',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Miami',
+      country: 'United States',
+      description: 'Entrepreneur with a background in e-commerce.',
+      companyName: 'Ecom Solutions',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'cordell-d',
+        twitter: 'cordell_entrepreneur',
+        facebook: 'cordell.dalinder',
+        linkedin: 'cordell-dalinder',
+        instagram: 'cordell.ecom',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'cordell.dalinder@ecomsolutions.com',
+    id: 15,
+    name: 'Cordell Dalinder',
+    phoneNumber: '+14155552678',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+];
diff --git a/app/javascript/dashboard/components-next/avatar/Avatar.vue b/app/javascript/dashboard/components-next/avatar/Avatar.vue
index da07217e5..7fcc09dc7 100644
--- a/app/javascript/dashboard/components-next/avatar/Avatar.vue
+++ b/app/javascript/dashboard/components-next/avatar/Avatar.vue
@@ -132,7 +132,7 @@ const iconStyles = computed(() => ({
 }));
 
 const initialsStyles = computed(() => ({
-  fontSize: `${props.size / 1.8}px`,
+  fontSize: `${props.size / 2}px`,
 }));
 
 const invalidateCurrentImage = () => {
diff --git a/app/javascript/dashboard/i18n/locale/en/contact.json b/app/javascript/dashboard/i18n/locale/en/contact.json
index 2d9d72132..56e027b09 100644
--- a/app/javascript/dashboard/i18n/locale/en/contact.json
+++ b/app/javascript/dashboard/i18n/locale/en/contact.json
@@ -580,6 +580,12 @@
           "DELETE_ERROR": "Unable to delete attribute. Please try again later"
         }
       }
+    },
+    "EMPTY_STATE": {
+      "TITLE": "Your contacts list is empty",
+      "SUBTITLE": "Start building your customer relationships by adding contacts or importing them from your existing database.",
+      "BUTTON_LABEL": "Add contact",
+      "SEARCH_EMPTY_STATE_TITLE": "No contacts found"
     }
   }
 }
diff --git a/app/javascript/dashboard/routes/dashboard/contact/pages/ContactsPageRouteView.vue b/app/javascript/dashboard/routes/dashboard/contact/pages/ContactsPageRouteView.vue
index 7d2011e9e..a3f932c38 100644
--- a/app/javascript/dashboard/routes/dashboard/contact/pages/ContactsPageRouteView.vue
+++ b/app/javascript/dashboard/routes/dashboard/contact/pages/ContactsPageRouteView.vue
@@ -8,6 +8,7 @@ import { useUISettings } from 'dashboard/composables/useUISettings';
 
 import ContactsLayout from 'dashboard/components-next/Contacts/ContactsLayout.vue';
 import ContactsList from 'dashboard/components-next/Contacts/Pages/ContactsList.vue';
+import ContactEmptyState from 'dashboard/components-next/Contacts/EmptyState/ContactEmptyState.vue';
 import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
 
 const DEFAULT_SORT_FIELD = 'last_activity_at';
@@ -55,6 +56,8 @@ const activeSegment = computed(() =>
     : undefined
 );
 
+const hasContacts = computed(() => contacts.value.length > 0);
+
 const headerTitle = computed(() => {
   if (activeSegmentId.value) {
     return activeSegment.value.name;
@@ -86,7 +89,7 @@ const fetchSavedFilteredContact = async (payload, page = 1) => {
   }
 };
 
-const searchContacts = debounce(async value => {
+const searchContacts = debounce(async (value, page = 1) => {
   searchValue.value = value;
   if (!value) {
     if (activeSegmentId.value) {
@@ -99,7 +102,7 @@ const searchContacts = debounce(async value => {
 
   await store.dispatch('contacts/search', {
     search: encodeURIComponent(value),
-    page: 1,
+    page,
     sortAttr: buildSortAttr(),
     label: activeLabel.value,
   });
@@ -132,6 +135,10 @@ watch(
 );
 
 const handlePageChange = async page => {
+  if (searchValue.value) {
+    await searchContacts(searchValue.value, page);
+    return;
+  }
   if (activeSegmentId.value) {
     await fetchSavedFilteredContact(activeSegment.value.query, page);
   } else {
@@ -165,13 +172,15 @@ onMounted(async () => {
     class="flex flex-col justify-between flex-1 h-full m-0 overflow-auto bg-n-background"
   >
     <ContactsLayout
+      :search-value="searchValue"
       :header-title="headerTitle"
       :button-label="$t('CONTACTS_LAYOUT.HEADER.MESSAGE_BUTTON')"
       :current-page="currentPage"
       :total-items="totalItems"
-      :show-pagination-footer="!isFetchingList && searchValue === ''"
+      :show-pagination-footer="!isFetchingList && hasContacts"
       :active-sort="sortState.activeSort"
       :active-ordering="sortState.activeOrdering"
+      :is-empty-state="!hasContacts && searchValue === ''"
       @update:current-page="handlePageChange"
       @search="searchContacts"
       @sort="handleSort"
@@ -182,7 +191,27 @@ onMounted(async () => {
       >
         <Spinner />
       </div>
-      <ContactsList v-else :contacts="contacts" />
+
+      <template v-else>
+        <div
+          v-if="searchValue && !hasContacts"
+          class="flex items-center justify-center py-10"
+        >
+          <span class="text-base text-n-slate-11">
+            {{ $t('CONTACTS_LAYOUT.EMPTY_STATE.SEARCH_EMPTY_STATE_TITLE') }}
+          </span>
+        </div>
+
+        <ContactEmptyState
+          v-else-if="!searchValue && !hasContacts"
+          class="pt-14"
+          :title="t('CONTACTS_LAYOUT.EMPTY_STATE.TITLE')"
+          :subtitle="t('CONTACTS_LAYOUT.EMPTY_STATE.SUBTITLE')"
+          :button-label="t('CONTACTS_LAYOUT.EMPTY_STATE.BUTTON_LABEL')"
+        />
+
+        <ContactsList v-else :contacts="contacts" />
+      </template>
     </ContactsLayout>
   </div>
 </template>