feat: Redesign conversation card component UI (#12957)

This commit is contained in:
Sivin Varghese
2025-12-01 10:18:14 +05:30
committed by GitHub
parent a0edf2e6e3
commit f6852c33cb
51 changed files with 1654 additions and 2174 deletions
@@ -0,0 +1,58 @@
<script setup>
import { ref, computed } from 'vue';
import Avatar from 'next/avatar/Avatar.vue';
import Checkbox from 'dashboard/components-next/checkbox/Checkbox.vue';
const props = defineProps({
contact: { type: Object, required: true },
selected: { type: Boolean, default: false },
enableSelection: { type: Boolean, default: true },
hideThumbnail: { type: Boolean, default: false },
});
const emit = defineEmits(['selectConversation']);
const hovered = ref(false);
const onThumbnailHover = () => {
hovered.value = !props.hideThumbnail;
};
const onThumbnailLeave = () => {
hovered.value = false;
};
const selectedModel = computed({
get: () => props.selected,
set: value => {
emit('selectConversation', value);
},
});
</script>
<template>
<div
class="relative self-start"
@mouseenter="onThumbnailHover"
@mouseleave="onThumbnailLeave"
>
<Avatar
v-if="!hideThumbnail"
:name="contact.name"
:src="contact.thumbnail"
:size="24"
:status="contact.availability_status"
hide-offline-status
>
<template v-if="enableSelection" #overlay>
<div
v-if="hovered || selected"
class="flex items-center justify-center rounded-md cursor-pointer absolute inset-0 z-10 backdrop-blur-[2px] size-6"
@click.stop
>
<Checkbox v-model="selectedModel" />
</div>
</template>
</Avatar>
</div>
</template>
@@ -0,0 +1,47 @@
<script setup>
import Icon from 'dashboard/components-next/icon/Icon.vue';
import MessagePreview from './MessagePreview.vue';
import VoiceCallStatus from './VoiceCallStatus.vue';
import UnreadBadge from './UnreadBadge.vue';
defineProps({
lastMessage: { type: Object, default: null },
voiceCallStatus: { type: String, default: '' },
voiceCallDirection: { type: String, default: '' },
unreadCount: { type: Number, default: 0 },
showExpandedPreview: { type: Boolean, default: false },
});
</script>
<template>
<div
class="grid grid-cols-[1fr_auto] gap-1.5"
:class="showExpandedPreview ? 'items-end' : 'items-center'"
>
<VoiceCallStatus
v-if="voiceCallStatus"
key="voice-status-row"
:status="voiceCallStatus"
:direction="voiceCallDirection"
:class="unreadCount > 0 ? 'text-n-slate-12' : 'text-n-slate-11'"
/>
<MessagePreview
v-else-if="lastMessage"
key="message-preview"
:message="lastMessage"
:multi-line="showExpandedPreview"
:class="unreadCount > 0 ? 'text-n-slate-12' : 'text-n-slate-11'"
/>
<span
v-else
key="no-messages"
class="inline-grid grid-flow-col auto-cols-max items-center gap-1 text-sm font-420"
:class="unreadCount > 0 ? 'text-n-slate-12' : 'text-n-slate-11'"
>
<Icon icon="i-lucide-info" class="size-3.5" />
{{ $t(`CHAT_LIST.NO_MESSAGES`) }}
</span>
<UnreadBadge :count="unreadCount" :align-bottom="showExpandedPreview" />
</div>
</template>
@@ -0,0 +1,23 @@
<script setup>
import TimeAgo from 'dashboard/components/ui/TimeAgo.vue';
defineProps({
contactName: { type: String, required: true },
timestamp: { type: Number, required: true },
createdAt: { type: Number, required: true },
});
</script>
<template>
<div class="grid grid-cols-[1fr_auto] items-center gap-2 h-5">
<h4 class="text-sm my-0 capitalize truncate text-n-slate-12 font-medium">
{{ contactName }}
</h4>
<TimeAgo
:last-activity-timestamp="timestamp"
:created-at-timestamp="createdAt"
class="font-440 !text-xs shrink-0"
/>
</div>
</template>
@@ -1,95 +1,167 @@
<script setup>
import { ref, computed } from 'vue';
import { ref, computed, inject, nextTick, useSlots, watch } from 'vue';
import { useI18n } from 'vue-i18n';
import { useThrottleFn } from '@vueuse/core';
import { useMapGetter } from 'dashboard/composables/store';
import Button from 'dashboard/components-next/button/Button.vue';
const props = defineProps({
conversationLabels: {
type: Array,
required: true,
},
accountLabels: {
type: Array,
required: true,
disableToggle: {
type: Boolean,
default: false,
},
});
const WIDTH_CONFIG = Object.freeze({
DEFAULT_WIDTH: 80,
CHAR_WIDTH: {
SHORT: 8, // For labels <= 5 chars
LONG: 6, // For labels > 5 chars
},
BASE_WIDTH: 12, // dot + gap
THRESHOLD: 5, // character length threshold
});
const slots = useSlots();
const { t } = useI18n();
const containerRef = ref(null);
const maxLabels = ref(1);
const accountLabels = useMapGetter('labels/getLabels');
const activeLabels = computed(() => {
const labelSet = new Set(props.conversationLabels);
return props.accountLabels?.filter(({ title }) => labelSet.has(title));
return accountLabels.value.filter(({ title }) =>
props.conversationLabels.includes(title)
);
});
const calculateLabelWidth = ({ title = '' }) => {
const charWidth =
title.length > WIDTH_CONFIG.THRESHOLD
? WIDTH_CONFIG.CHAR_WIDTH.LONG
: WIDTH_CONFIG.CHAR_WIDTH.SHORT;
const showAllLabels = ref(false);
const showExpandLabelButton = ref(false);
const labelPosition = ref(-1);
const labelContainer = ref(null);
return title.length * charWidth + WIDTH_CONFIG.BASE_WIDTH;
};
const getAverageWidth = labels => {
if (!labels.length) return WIDTH_CONFIG.DEFAULT_WIDTH;
const totalWidth = labels.reduce(
(sum, label) => sum + calculateLabelWidth(label),
0
);
return totalWidth / labels.length;
};
const visibleLabels = computed(() =>
activeLabels.value?.slice(0, maxLabels.value)
// Show if there are labels OR if before slot exists
const showSection = computed(
() => activeLabels.value.length > 0 || !!slots.before
);
const updateVisibleLabels = () => {
if (!containerRef.value) return;
const computeVisibleLabelPosition = () => {
const container = labelContainer.value;
if (!container || activeLabels.value.length === 0) {
showExpandLabelButton.value = false;
return;
}
const containerWidth = containerRef.value.offsetWidth;
const avgWidth = getAverageWidth(activeLabels.value);
const labels = container.querySelectorAll('[data-label]');
if (labels.length === 0) {
showExpandLabelButton.value = false;
return;
}
maxLabels.value = Math.max(1, Math.floor(containerWidth / avgWidth));
// Early exit if all labels are visible
if (showAllLabels.value) return;
const beforeSlot = container.querySelector('[data-before-slot]');
const beforeSlotWidth = beforeSlot?.offsetWidth ?? 0;
const availableWidth = container.clientWidth - 46 - beforeSlotWidth;
let totalWidth = 0;
const labelsArray = Array.from(labels);
// Find last visible label index using some() - stops early on overflow
const overflowIndex = labelsArray.findIndex(label => {
totalWidth += label.offsetWidth + 6;
return totalWidth > availableWidth;
});
const visibleIndex =
overflowIndex === -1 ? labelsArray.length - 1 : overflowIndex - 1;
labelPosition.value = visibleIndex;
showExpandLabelButton.value = visibleIndex < labelsArray.length - 1;
};
const throttledCalculate = useThrottleFn(computeVisibleLabelPosition, 16);
watch(activeLabels, () => nextTick(throttledCalculate), { immediate: true });
// Recalculate when parent triggers (e.g., tab changes in ChatList)
// Needed because inbox conversation view shows metadata inside CardLabels, affecting available width
const recalculateKey = inject('recalculateLabelsKey', null);
if (recalculateKey) {
watch(recalculateKey, () => nextTick(throttledCalculate));
}
const hiddenLabelsCount = computed(() => {
if (!showExpandLabelButton.value || showAllLabels.value) return 0;
return activeLabels.value.length - labelPosition.value - 1;
});
const hiddenLabelsTooltip = computed(() => {
if (!props.disableToggle || !showExpandLabelButton.value) return '';
const hiddenLabels = activeLabels.value.slice(labelPosition.value + 1);
return hiddenLabels.map(label => label.title).join(', ');
});
const tooltipText = computed(() => {
if (props.disableToggle && hiddenLabelsTooltip.value) {
return hiddenLabelsTooltip.value;
}
return showAllLabels.value
? t('CONVERSATION.CARD.HIDE_LABELS')
: t('CONVERSATION.CARD.SHOW_LABELS');
});
const onShowLabels = e => {
e.stopPropagation();
if (props.disableToggle) return;
showAllLabels.value = !showAllLabels.value;
nextTick(() => computeVisibleLabelPosition());
};
</script>
<template>
<div
ref="containerRef"
v-resize="updateVisibleLabels"
class="flex items-center gap-2.5 w-full min-w-0 h-6 overflow-hidden"
v-if="showSection"
ref="labelContainer"
v-resize="throttledCalculate"
data-labels-container
class="flex items-center flex-shrink min-w-0 min-h-6 gap-x-1.5 gap-y-1 [&:not(:has([data-label],[data-before-slot]))]:hidden"
:class="{ 'h-auto overflow-visible flex-row flex-wrap': showAllLabels }"
>
<template v-for="(label, index) in visibleLabels" :key="label.id">
<div
class="flex items-center gap-1.5 min-w-0"
:class="[
index !== visibleLabels.length - 1
? 'flex-shrink-0 text-ellipsis'
: 'flex-shrink',
]"
>
<div
:style="{ backgroundColor: label.color }"
class="size-1.5 rounded-full flex-shrink-0"
/>
<span
class="text-sm text-n-slate-10 whitespace-nowrap"
:class="{ truncate: index === visibleLabels.length - 1 }"
>
{{ label.title }}
</span>
</div>
</template>
<slot name="before" />
<div
v-for="(label, index) in activeLabels"
:key="label ? label.id : index"
data-label
:title="label.description"
class="bg-n-button-color px-1.5 h-6 gap-1 rounded-md -outline-offset-1 outline outline-1 outline-n-container inline-flex items-center flex-shrink-0"
:class="{
'invisible absolute': !showAllLabels && index > labelPosition,
}"
>
<span
class="rounded-sm size-1.5 flex-shrink-0"
:style="{ background: label.color }"
/>
<span class="font-440 text-xs text-n-slate-12 whitespace-nowrap">
{{ label.title }}
</span>
</div>
<Button
v-if="showExpandLabelButton"
v-tooltip.top="{
content: tooltipText,
delay: { show: 1000, hide: 0 },
}"
:label="
!showAllLabels && hiddenLabelsCount > 0 ? `+${hiddenLabelsCount}` : ''
"
xs
slate
:no-animation="disableToggle"
:icon="
!showAllLabels && hiddenLabelsCount > 0 ? '' : 'i-lucide-chevron-left'
"
class="!py-0 !px-1.5 flex-shrink-0 !rounded-md !bg-n-button-color -outline-offset-1"
:class="{ 'cursor-default': disableToggle }"
@click="onShowLabels"
/>
</div>
<template v-else />
</template>
@@ -1,67 +0,0 @@
<script setup>
import { computed } from 'vue';
import { useI18n } from 'vue-i18n';
import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
const props = defineProps({
conversation: {
type: Object,
required: true,
},
});
const { t } = useI18n();
const { getPlainText } = useMessageFormatter();
const lastNonActivityMessageContent = computed(() => {
const { lastNonActivityMessage = {}, customAttributes = {} } =
props.conversation;
const { email: { subject } = {} } = customAttributes;
return getPlainText(
subject || lastNonActivityMessage?.content || t('CHAT_LIST.NO_CONTENT')
);
});
const assignee = computed(() => {
const { meta: { assignee: agent = {} } = {} } = props.conversation;
return {
name: agent.name ?? agent.availableName,
thumbnail: agent.thumbnail,
status: agent.availabilityStatus,
};
});
const unreadMessagesCount = computed(() => {
const { unreadCount } = props.conversation;
return unreadCount;
});
</script>
<template>
<div class="flex items-end w-full gap-2 pb-1">
<p class="w-full mb-0 text-sm leading-7 text-n-slate-12 line-clamp-2">
{{ lastNonActivityMessageContent }}
</p>
<div class="flex items-center flex-shrink-0 gap-2 pb-2">
<Avatar
v-if="assignee.name"
:name="assignee.name"
:src="assignee.thumbnail"
:size="20"
:status="assignee.status"
rounded-full
/>
<div
v-if="unreadMessagesCount > 0"
class="inline-flex items-center justify-center rounded-full size-5 bg-n-brand"
>
<span class="text-xs font-semibold text-white">
{{ unreadMessagesCount }}
</span>
</div>
</div>
</div>
</template>
@@ -1,108 +0,0 @@
<script setup>
import { computed, ref } from 'vue';
import { useI18n } from 'vue-i18n';
import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
import CardLabels from 'dashboard/components-next/Conversation/ConversationCard/CardLabels.vue';
import SLACardLabel from 'dashboard/components-next/Conversation/ConversationCard/SLACardLabel.vue';
const props = defineProps({
conversation: {
type: Object,
required: true,
},
accountLabels: {
type: Array,
required: true,
},
});
const { t } = useI18n();
const slaCardLabelRef = ref(null);
const { getPlainText } = useMessageFormatter();
const lastNonActivityMessageContent = computed(() => {
const { lastNonActivityMessage = {}, customAttributes = {} } =
props.conversation;
const { email: { subject } = {} } = customAttributes;
return getPlainText(
subject || lastNonActivityMessage?.content || t('CHAT_LIST.NO_CONTENT')
);
});
const assignee = computed(() => {
const { meta: { assignee: agent = {} } = {} } = props.conversation;
return {
name: agent.name ?? agent.availableName,
thumbnail: agent.thumbnail,
status: agent.availabilityStatus,
};
});
const unreadMessagesCount = computed(() => {
const { unreadCount } = props.conversation;
return unreadCount;
});
const hasSlaThreshold = computed(() => {
return (
slaCardLabelRef.value?.hasSlaThreshold && props.conversation?.slaPolicyId
);
});
defineExpose({
hasSlaThreshold,
});
</script>
<template>
<div class="flex flex-col w-full gap-1">
<div class="flex items-center justify-between w-full gap-2 py-1 h-7">
<p class="mb-0 text-sm leading-7 text-n-slate-12 line-clamp-1">
{{ lastNonActivityMessageContent }}
</p>
<div
v-if="unreadMessagesCount > 0"
class="inline-flex items-center justify-center flex-shrink-0 rounded-full size-5 bg-n-brand"
>
<span class="text-xs font-semibold text-white">
{{ unreadMessagesCount }}
</span>
</div>
</div>
<div
class="grid items-center gap-2.5 h-7"
:class="
hasSlaThreshold
? 'grid-cols-[auto_auto_1fr_20px]'
: 'grid-cols-[1fr_20px]'
"
>
<SLACardLabel
v-show="hasSlaThreshold"
ref="slaCardLabelRef"
:conversation="conversation"
/>
<div v-if="hasSlaThreshold" class="w-px h-3 bg-n-slate-4" />
<div class="overflow-hidden">
<CardLabels
:conversation-labels="conversation.labels"
:account-labels="accountLabels"
/>
</div>
<Avatar
v-if="assignee.name"
:name="assignee.name"
:src="assignee.thumbnail"
:size="20"
:status="assignee.status"
rounded-full
/>
</div>
</div>
</template>
@@ -0,0 +1,108 @@
<script setup>
import { computed, useTemplateRef } from 'vue';
import Avatar from 'next/avatar/Avatar.vue';
import InboxName from 'dashboard/components-next/Conversation/InboxName.vue';
import CardPriorityIcon from './CardPriorityIcon.vue';
import CardStatusIcon from './CardStatusIcon.vue';
import SLACardLabel from 'dashboard/components-next/Conversation/Sla/SLACardLabel.vue';
const props = defineProps({
chat: { type: Object, required: true },
inbox: { type: Object, required: true },
showInboxName: { type: Boolean, default: false },
showAssignee: { type: Boolean, default: false },
assignee: { type: Object, default: () => ({}) },
inline: { type: Boolean, default: false },
isLabelsEmpty: { type: Boolean, default: false },
});
const slaCardLabel = useTemplateRef('slaCardLabel');
const hasSlaPolicyId = computed(
() => props.chat?.sla_policy_id || slaCardLabel.value?.hasSlaThreshold
);
const showSection = computed(() => {
if (props.inline) {
return (
hasSlaPolicyId.value ||
props.chat.priority ||
(props.showAssignee && props.assignee.name)
);
}
return (
props.showInboxName ||
(props.showAssignee && props.assignee.name) ||
props.chat.priority ||
props.chat.status ||
hasSlaPolicyId.value
);
});
</script>
<template>
<!-- Full meta section (when not inline) -->
<div
v-if="showSection && !inline"
class="flex items-center justify-between min-w-0 gap-8 h-6 mb-1"
>
<div class="flex-1 min-w-0 flex items-center gap-0.5">
<InboxName v-if="showInboxName" :inbox="inbox" class="min-w-0" />
<div
v-if="showInboxName && hasSlaPolicyId"
class="rounded-lg h-3 w-px bg-n-strong mx-1"
/>
<SLACardLabel v-if="hasSlaPolicyId" ref="slaCardLabel" :chat="chat" />
</div>
<div class="flex items-center gap-1.5 flex-shrink-0">
<CardPriorityIcon
v-if="chat.priority"
:priority="chat.priority"
class="flex-shrink-0"
/>
<Avatar
v-if="showAssignee && assignee.name"
v-tooltip.top="{
content: assignee.name,
delay: { show: 500, hide: 0 },
}"
:name="assignee.name"
:src="assignee.thumbnail"
:size="14"
:status="assignee.availability_status"
hide-offline-status
rounded-full
/>
<CardStatusIcon v-if="chat.status" :status="chat.status" />
</div>
</div>
<!-- Inline meta section (compact mode for cases in inbox and label filter view) -->
<div
v-else-if="showSection && inline"
data-before-slot
class="flex items-center gap-1.5 flex-shrink-0"
>
<div class="flex items-center gap-1.5">
<CardPriorityIcon
v-if="chat.priority"
:priority="chat.priority"
class="flex-shrink-0"
/>
<Avatar
v-if="showAssignee && assignee.name"
v-tooltip.top="assignee.name"
:name="assignee.name"
:src="assignee.thumbnail"
:size="14"
:status="assignee.availability_status"
hide-offline-status
rounded-full
/>
<CardStatusIcon v-if="chat.status" :status="chat.status" />
</div>
<div v-if="hasSlaPolicyId" class="rounded-lg h-2 w-px bg-n-strong mx-0.5" />
<SLACardLabel v-if="hasSlaPolicyId" ref="slaCardLabel" :chat="chat" />
<div v-if="!isLabelsEmpty" class="rounded-lg h-2 w-px bg-n-strong mx-0.5" />
</div>
</template>
@@ -1,207 +1,42 @@
<script setup>
import { computed } from 'vue';
import { CONVERSATION_PRIORITY } from 'shared/constants/messages';
defineProps({
import Icon from 'dashboard/components-next/icon/Icon.vue';
const props = defineProps({
priority: {
type: String,
default: '',
},
showEmpty: {
type: Boolean,
default: false,
},
});
const icons = {
[CONVERSATION_PRIORITY.URGENT]: 'i-woot-priority-urgent',
[CONVERSATION_PRIORITY.HIGH]: 'i-woot-priority-high',
[CONVERSATION_PRIORITY.MEDIUM]: 'i-woot-priority-medium',
[CONVERSATION_PRIORITY.LOW]: 'i-woot-priority-low',
};
const iconName = computed(() => {
if (props.priority && icons[props.priority]) {
return icons[props.priority];
}
return props.showEmpty ? 'i-woot-priority-empty' : '';
});
</script>
<!-- eslint-disable vue/no-static-inline-styles -->
<template>
<div class="inline-flex items-center justify-center rounded-md">
<!-- Low Priority -->
<svg
v-if="priority === CONVERSATION_PRIORITY.LOW"
width="20"
height="20"
viewBox="0 0 20 20"
fill="none"
xmlns="http://www.w3.org/2000/svg"
>
<mask
id="mask0_2030_12879"
style="mask-type: alpha"
maskUnits="userSpaceOnUse"
x="0"
y="0"
width="20"
height="20"
>
<rect width="20" height="20" fill="#D9D9D9" />
</mask>
<g mask="url(#mask0_2030_12879)">
<rect
x="3.33301"
y="10"
width="3.33333"
height="6.66667"
rx="1.66667"
class="fill-n-amber-9"
/>
<rect
x="8.33301"
y="6.6665"
width="3.33333"
height="10"
rx="1.66667"
class="fill-n-slate-6"
/>
<rect
x="13.333"
y="3.3335"
width="3.33333"
height="13.3333"
rx="1.66667"
class="fill-n-slate-6"
/>
</g>
</svg>
<!-- Medium Priority -->
<svg
v-if="priority === CONVERSATION_PRIORITY.MEDIUM"
width="20"
height="20"
viewBox="0 0 20 20"
fill="none"
xmlns="http://www.w3.org/2000/svg"
>
<mask
id="mask0_2030_12879"
style="mask-type: alpha"
maskUnits="userSpaceOnUse"
x="0"
y="0"
width="20"
height="20"
>
<rect width="20" height="20" fill="#D9D9D9" />
</mask>
<g mask="url(#mask0_2030_12879)">
<rect
x="3.33301"
y="10"
width="3.33333"
height="6.66667"
rx="1.66667"
class="fill-n-amber-9"
/>
<rect
x="8.33301"
y="6.6665"
width="3.33333"
height="10"
rx="1.66667"
class="fill-n-amber-9"
/>
<rect
x="13.333"
y="3.3335"
width="3.33333"
height="13.3333"
rx="1.66667"
class="fill-n-slate-6"
/>
</g>
</svg>
<!-- High Priority -->
<svg
v-if="priority === CONVERSATION_PRIORITY.HIGH"
width="20"
height="20"
viewBox="0 0 20 20"
fill="none"
xmlns="http://www.w3.org/2000/svg"
>
<mask
id="mask0_2030_12879"
style="mask-type: alpha"
maskUnits="userSpaceOnUse"
x="0"
y="0"
width="20"
height="20"
>
<rect width="20" height="20" fill="#D9D9D9" />
</mask>
<g mask="url(#mask0_2030_12879)">
<rect
x="3.33301"
y="10"
width="3.33333"
height="6.66667"
rx="1.66667"
class="fill-n-amber-9"
/>
<rect
x="8.33301"
y="6.6665"
width="3.33333"
height="10"
rx="1.66667"
class="fill-n-amber-9"
/>
<rect
x="13.333"
y="3.3335"
width="3.33333"
height="13.3333"
rx="1.66667"
class="fill-n-amber-9"
/>
</g>
</svg>
<!-- Urgent Priority -->
<svg
v-if="priority === CONVERSATION_PRIORITY.URGENT"
width="20"
height="20"
viewBox="0 0 20 20"
fill="none"
xmlns="http://www.w3.org/2000/svg"
>
<mask
id="mask0_2030_12879"
style="mask-type: alpha"
maskUnits="userSpaceOnUse"
x="0"
y="0"
width="20"
height="20"
>
<rect width="20" height="20" fill="#D9D9D9" />
</mask>
<g mask="url(#mask0_2030_12879)">
<rect
x="3.33301"
y="10"
width="3.33333"
height="6.66667"
rx="1.66667"
class="fill-n-ruby-9"
/>
<rect
x="8.33301"
y="6.6665"
width="3.33333"
height="10"
rx="1.66667"
class="fill-n-ruby-9"
/>
<rect
x="13.333"
y="3.3335"
width="3.33333"
height="13.3333"
rx="1.66667"
class="fill-n-ruby-9"
/>
</g>
</svg>
</div>
<Icon
v-tooltip.top="{
content: priority,
delay: { show: 500, hide: 0 },
}"
:icon="iconName"
class="size-4 text-n-slate-5"
/>
</template>
@@ -0,0 +1,42 @@
<script setup>
import { computed } from 'vue';
import { CONVERSATION_STATUS } from 'shared/constants/messages';
import Icon from 'dashboard/components-next/icon/Icon.vue';
const props = defineProps({
status: {
type: String,
default: '',
},
showEmpty: {
type: Boolean,
default: false,
},
});
const icons = {
[CONVERSATION_STATUS.OPEN]: 'i-woot-status-open',
[CONVERSATION_STATUS.RESOLVED]: 'i-woot-status-resolved',
[CONVERSATION_STATUS.PENDING]: 'i-woot-status-pending',
[CONVERSATION_STATUS.SNOOZED]: 'i-woot-status-snoozed',
};
const iconName = computed(() => {
if (props.status && icons[props.status]) {
return icons[props.status];
}
return props.showEmpty ? 'i-woot-status-empty' : '';
});
</script>
<template>
<Icon
v-tooltip.top="{
content: status,
delay: { show: 500, hide: 0 },
}"
:icon="iconName"
class="size-4"
/>
</template>
@@ -1,477 +0,0 @@
<script setup>
import { computed } from 'vue';
import ConversationCard from './ConversationCard.vue';
// Base conversation object
const conversationWithoutMeta = {
meta: {
sender: {
additionalAttributes: {},
availabilityStatus: 'offline',
email: 'candice@chatwoot.com',
id: 29,
name: 'Candice Matherson',
phone_number: '+918585858585',
identifier: null,
thumbnail: '',
customAttributes: {
linkContact: 'https://apple.com',
listContact: 'Not spam',
textContact: 'hey',
checkboxContact: true,
},
last_activity_at: 1712127410,
created_at: 1712127389,
},
channel: 'Channel::Email',
assignee: {
id: 1,
accountId: 2,
availabilityStatus: 'online',
autoOffline: false,
confirmed: true,
email: 'sivin@chatwoot.com',
availableName: 'Sivin',
name: 'Sivin',
role: 'administrator',
thumbnail: '',
customRoleId: null,
},
hmacVerified: false,
},
id: 38,
messages: [
{
id: 3597,
content: 'Sivin set the priority to low',
accountId: 2,
inboxId: 7,
conversationId: 38,
messageType: 2,
createdAt: 1730885168,
updatedAt: '2024-11-06T09:26:08.565Z',
private: false,
status: 'sent',
source_id: null,
contentType: 'text',
contentAttributes: {},
senderType: null,
senderId: null,
externalSourceIds: {},
additionalAttributes: {},
processedMessageContent: 'Sivin set the priority to low',
sentiment: {},
conversation: {
assigneeId: 1,
unreadCount: 0,
lastActivityAt: 1730885168,
contactInbox: {
sourceId: 'candice@chatwoot.com',
},
},
},
],
accountId: 2,
uuid: '21bd8638-a711-4080-b4ac-7fda1bc71837',
additionalAttributes: {
mail_subject: 'Test email',
},
agentLastSeenAt: 0,
assigneeLastSeenAt: 0,
canReply: true,
contactLastSeenAt: 0,
customAttributes: {},
inboxId: 7,
labels: [],
status: 'open',
createdAt: 1730836533,
timestamp: 1730885168,
firstReplyCreatedAt: 1730836533,
unreadCount: 0,
lastNonActivityMessage: {
id: 3591,
content:
'Hello, I bought some paper but they did not come with the indices as we had assumed. Was there a change in the product line?',
account_id: 2,
inbox_id: 7,
conversation_id: 38,
message_type: 1,
created_at: 1730836533,
updated_at: '2024-11-05T19:55:37.158Z',
private: false,
status: 'sent',
source_id:
'conversation/21bd8638-a711-4080-b4ac-7fda1bc71837/messages/3591@paperlayer.test',
content_type: 'text',
content_attributes: {
cc_emails: ['test@gmail.com'],
bcc_emails: [],
to_emails: [],
},
sender_type: 'User',
sender_id: 1,
external_source_ids: {},
additional_attributes: {},
processed_message_content:
'Hello, I bought some paper but they did not come with the indices as we had assumed. Was there a change in the product line?',
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 0,
last_activity_at: 1730885168,
contact_inbox: {
source_id: 'candice@chatwoot.com',
},
},
sender: {
id: 1,
name: 'Sivin',
available_name: 'Sivin',
avatar_url: '',
type: 'user',
availability_status: 'online',
thumbnail: '',
},
},
lastActivityAt: 1730885168,
priority: 'low',
waitingSince: 0,
slaPolicyId: null,
slaEvents: [],
};
const conversationWithMeta = {
meta: {
sender: {
additionalAttributes: {},
availabilityStatus: 'offline',
email: 'willy@chatwoot.com',
id: 29,
name: 'Willy Castelot',
phoneNumber: '+918585858585',
identifier: null,
thumbnail: '',
customAttributes: {
linkContact: 'https://apple.com',
listContact: 'Not spam',
textContact: 'hey',
checkboxContact: true,
},
lastActivityAt: 1712127410,
createdAt: 1712127389,
},
channel: 'Channel::Email',
assignee: {
id: 1,
accountId: 2,
availabilityStatus: 'online',
autoOffline: false,
confirmed: true,
email: 'sivin@chatwoot.com',
availableName: 'Sivin',
name: 'Sivin',
role: 'administrator',
thumbnail: '',
customRoleId: null,
},
hmacVerified: false,
},
id: 37,
messages: [
{
id: 3599,
content:
'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
accountId: 2,
inboxId: 7,
conversationId: 37,
messageType: 1,
createdAt: 1730885428,
updatedAt: '2024-11-06T09:30:30.619Z',
private: false,
status: 'sent',
sourceId:
'conversation/53df668d-329d-420e-8fe9-980cb0e4d63c/messages/3599@paperlayer.test',
contentType: 'text',
contentAttributes: {
ccEmails: [],
bccEmails: [],
toEmails: [],
},
sender_type: 'User',
senderId: 1,
externalSourceIds: {},
additionalAttributes: {},
processedMessageContent:
'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 0,
last_activity_at: 1730885428,
contact_inbox: {
source_id: 'candice@chatwoot.com',
},
},
sender: {
id: 1,
name: 'Sivin',
availableName: 'Sivin',
avatarUrl: '',
type: 'user',
availabilityStatus: 'online',
thumbnail: '',
},
},
],
accountId: 2,
uuid: '53df668d-329d-420e-8fe9-980cb0e4d63c',
additionalAttributes: {
mail_subject: 'we',
},
agentLastSeenAt: 1730885428,
assigneeLastSeenAt: 1730885428,
canReply: true,
contactLastSeenAt: 0,
customAttributes: {},
inboxId: 7,
labels: [
'billing',
'delivery',
'lead',
'premium-customer',
'software',
'ops-handover',
],
muted: false,
snoozedUntil: null,
status: 'open',
createdAt: 1722487645,
timestamp: 1730885428,
firstReplyCreatedAt: 1722487645,
unreadCount: 0,
lastNonActivityMessage: {
id: 3599,
content:
'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
account_id: 2,
inbox_id: 7,
conversation_id: 37,
message_type: 1,
created_at: 1730885428,
updated_at: '2024-11-06T09:30:30.619Z',
private: false,
status: 'sent',
source_id:
'conversation/53df668d-329d-420e-8fe9-980cb0e4d63c/messages/3599@paperlayer.test',
content_type: 'text',
content_attributes: {
cc_emails: [],
bcc_emails: [],
to_emails: [],
},
sender_type: 'User',
sender_id: 1,
external_source_ids: {},
additional_attributes: {},
processed_message_content:
'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 2,
last_activity_at: 1730885428,
contact_inbox: {
source_id: 'willy@chatwoot.com',
},
},
sender: {
id: 1,
name: 'Sivin',
available_name: 'Sivin',
avatar_url: '',
type: 'user',
availability_status: 'online',
thumbnail: '',
},
},
lastActivityAt: 1730885428,
priority: 'urgent',
waitingSince: 1730885428,
slaPolicyId: 3,
appliedSla: {
id: 4,
sla_id: 3,
sla_status: 'active_with_misses',
created_at: 1712127410,
updated_at: 1712127545,
sla_description:
'Premium Service Level Agreements (SLAs) are contracts that define clear expectations ',
sla_name: 'Premium SLA',
sla_first_response_time_threshold: 120,
sla_next_response_time_threshold: 180,
sla_only_during_business_hours: false,
sla_resolution_time_threshold: 360,
},
slaEvents: [
{
id: 8,
event_type: 'frt',
meta: {},
updated_at: 1712127545,
created_at: 1712127545,
},
{
id: 9,
event_type: 'rt',
meta: {},
updated_at: 1712127790,
created_at: 1712127790,
},
],
};
const contactForConversationWithoutMeta = computed(() => ({
availabilityStatus: null,
email: 'candice@chatwoot.com',
id: 29,
name: 'Candice Matherson',
phoneNumber: '+918585858585',
identifier: null,
thumbnail: 'https://api.dicebear.com/9.x/dylan/svg?seed=George',
customAttributes: {},
last_activity_at: 1712127410,
createdAt: 1712127389,
contactInboxes: [],
}));
const contactForConversationWithMeta = computed(() => ({
availabilityStatus: null,
email: 'willy@chatwoot.com',
id: 29,
name: 'Willy Castelot',
phoneNumber: '+918585858585',
identifier: null,
thumbnail: 'https://api.dicebear.com/9.x/dylan/svg?seed=Liam',
customAttributes: {},
lastActivityAt: 1712127410,
createdAt: 1712127389,
contactInboxes: [],
}));
const webWidgetInbox = computed(() => ({
phone_number: '+918585858585',
channel_type: 'Channel::WebWidget',
}));
const accountLabels = computed(() => [
{
id: 1,
title: 'billing',
description: 'Label is used for tagging billing related conversations',
color: '#28AD21',
show_on_sidebar: true,
},
{
id: 3,
title: 'delivery',
description: null,
color: '#A2FDD5',
show_on_sidebar: true,
},
{
id: 6,
title: 'lead',
description: null,
color: '#F161C8',
show_on_sidebar: true,
},
{
id: 4,
title: 'ops-handover',
description: null,
color: '#A53326',
show_on_sidebar: true,
},
{
id: 5,
title: 'premium-customer',
description: null,
color: '#6FD4EF',
show_on_sidebar: true,
},
{
id: 2,
title: 'software',
description: null,
color: '#8F6EF2',
show_on_sidebar: true,
},
]);
</script>
<template>
<Story
title="Components/ConversationCard"
:layout="{ type: 'grid', width: '600px' }"
>
<Variant title="Conversation without meta">
<div class="flex flex-col">
<ConversationCard
:key="conversationWithoutMeta.id"
:conversation="conversationWithoutMeta"
:contact="contactForConversationWithoutMeta"
:state-inbox="webWidgetInbox"
:account-labels="accountLabels"
class="hover:bg-n-alpha-1"
/>
</div>
</Variant>
<Variant title="Conversation with meta (SLA, Labels)">
<div class="flex flex-col">
<ConversationCard
:key="conversationWithMeta.id"
:conversation="{
...conversationWithMeta,
priority: 'medium',
}"
:contact="contactForConversationWithMeta"
:state-inbox="webWidgetInbox"
:account-labels="accountLabels"
class="hover:bg-n-alpha-1"
/>
</div>
</Variant>
<Variant title="Conversation without meta (Unread count)">
<div class="flex flex-col">
<ConversationCard
:key="conversationWithoutMeta.id"
:conversation="{
...conversationWithoutMeta,
unreadCount: 2,
priority: 'high',
}"
:contact="contactForConversationWithoutMeta"
:state-inbox="webWidgetInbox"
:account-labels="accountLabels"
class="hover:bg-n-alpha-1"
/>
</div>
</Variant>
<Variant title="Conversation with meta (SLA, Labels, Unread count)">
<div class="flex flex-col">
<ConversationCard
:key="conversationWithMeta.id"
:conversation="{
...conversationWithMeta,
unreadCount: 2,
}"
:contact="contactForConversationWithMeta"
:state-inbox="webWidgetInbox"
:account-labels="accountLabels"
class="hover:bg-n-alpha-1"
/>
</div>
</Variant>
</Story>
</template>
@@ -1,133 +1,243 @@
<script setup>
import { computed, ref } from 'vue';
import { getInboxIconByType } from 'dashboard/helper/inbox';
import { useRouter, useRoute } from 'vue-router';
import { frontendURL, conversationUrl } from 'dashboard/helper/URLHelper.js';
import { dynamicTime, shortTimestamp } from 'shared/helpers/timeHelper';
import Icon from 'dashboard/components-next/icon/Icon.vue';
import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
import CardMessagePreview from './CardMessagePreview.vue';
import CardMessagePreviewWithMeta from './CardMessagePreviewWithMeta.vue';
import CardPriorityIcon from './CardPriorityIcon.vue';
import { useRouter } from 'vue-router';
import { useBreakpoints } from '@vueuse/core';
import { useMapGetter } from 'dashboard/composables/store';
import { frontendURL, conversationUrl } from 'dashboard/helper/URLHelper';
import wootConstants from 'dashboard/constants/globals';
import ContextMenu from 'dashboard/components/ui/ContextMenu.vue';
import ConversationContextMenu from 'dashboard/components/widgets/conversation/contextMenu/Index.vue';
import ConversationCardExpanded from './ConversationCardExpanded.vue';
import ConversationCardCompact from './ConversationCardCompact.vue';
const props = defineProps({
conversation: {
type: Object,
required: true,
},
contact: {
type: Object,
required: true,
},
stateInbox: {
type: Object,
required: true,
},
accountLabels: {
type: Array,
required: true,
},
activeLabel: { type: String, default: '' },
chat: { type: Object, default: () => ({}) },
hideThumbnail: { type: Boolean, default: false },
teamId: { type: [String, Number], default: 0 },
foldersId: { type: [String, Number], default: 0 },
showAssignee: { type: Boolean, default: false },
conversationType: { type: String, default: '' },
selected: { type: Boolean, default: false },
compact: { type: Boolean, default: false },
enableContextMenu: { type: Boolean, default: false },
allowedContextMenuOptions: { type: Array, default: () => [] },
enableSelection: { type: Boolean, default: true },
isExpandedLayout: { type: Boolean, default: false },
isPreviousConversations: { type: Boolean, default: false },
});
const emit = defineEmits([
'contextMenuToggle',
'assignAgent',
'assignLabel',
'assignTeam',
'markAsUnread',
'markAsRead',
'assignPriority',
'updateConversationStatus',
'deleteConversation',
'selectConversation',
'deSelectConversation',
]);
const router = useRouter();
const route = useRoute();
const cardMessagePreviewWithMetaRef = ref(null);
const breakpoints = useBreakpoints({
lg: wootConstants.LARGE_SCREEN_BREAKPOINT,
});
const isLargeScreen = breakpoints.greaterOrEqual('lg');
const currentContact = computed(() => props.contact);
// Show expanded only when: isExpandedLayout=true AND screen >= 1024px
const showExpanded = computed(() => {
return props.isExpandedLayout && isLargeScreen.value;
});
const currentContactName = computed(() => currentContact.value?.name);
const currentContactThumbnail = computed(() => currentContact.value?.thumbnail);
const currentContactStatus = computed(
() => currentContact.value?.availabilityStatus
const showContextMenu = ref(false);
const contextMenu = ref({ x: null, y: null });
const currentChat = useMapGetter('getSelectedChat');
const inboxesList = useMapGetter('inboxes/getInboxes');
const activeInbox = useMapGetter('getSelectedInbox');
const accountId = useMapGetter('getCurrentAccountId');
const contactGetter = useMapGetter('contacts/getContact');
const inboxGetter = useMapGetter('inboxes/getInbox');
const chatMetadata = computed(() => props.chat.meta || {});
const assignee = computed(() => chatMetadata.value.assignee || {});
const senderId = computed(() => chatMetadata.value.sender?.id);
const currentContact = computed(() =>
senderId.value ? contactGetter.value(senderId.value) : {}
);
const hasActiveInbox = computed(() => activeInbox.value);
const inbox = computed(() => props.stateInbox);
const inboxName = computed(() => inbox.value?.name);
const inboxIcon = computed(() => {
const { channelType, medium } = inbox.value;
return getInboxIconByType(channelType, medium);
const isActiveChat = computed(() => currentChat.value.id === props.chat.id);
const inbox = computed(() => {
const inboxId = props.chat.inbox_id;
return inboxId ? inboxGetter.value(inboxId) : {};
});
const lastActivityAt = computed(() => {
const timestamp = props.conversation?.timestamp;
return timestamp ? shortTimestamp(dynamicTime(timestamp)) : '';
});
const showInboxName = computed(() => inboxesList.value.length > 1);
const showMessagePreviewWithoutMeta = computed(() => {
const { labels = [] } = props.conversation;
return (
!cardMessagePreviewWithMetaRef.value?.hasSlaThreshold && labels.length === 0
const conversationPath = computed(() => {
return frontendURL(
conversationUrl({
accountId: accountId.value,
activeInbox: activeInbox.value,
id: props.chat.id,
label: props.activeLabel,
teamId: props.teamId,
conversationType: props.conversationType,
foldersId: props.foldersId,
})
);
});
const onCardClick = e => {
const path = frontendURL(
conversationUrl({
accountId: route.params.accountId,
id: props.conversation.id,
})
);
const path = conversationPath.value;
if (!path) return;
if (e.metaKey || e.ctrlKey) {
e.preventDefault();
window.open(
window.chatwootConfig.hostURL + path,
`${window.chatwootConfig.hostURL}${path}`,
'_blank',
'noopener noreferrer nofollow'
'noopener,noreferrer'
);
return;
}
if (isActiveChat.value) return;
router.push({ path });
};
const onSelectConversation = checked => {
if (checked) {
emit('selectConversation', props.chat.id, inbox.value.id);
} else {
emit('deSelectConversation', props.chat.id, inbox.value.id);
}
};
const openContextMenu = e => {
if (!props.enableContextMenu) return;
e.preventDefault();
emit('contextMenuToggle', true);
contextMenu.value.x = e.pageX || e.clientX;
contextMenu.value.y = e.pageY || e.clientY;
showContextMenu.value = true;
};
const closeContextMenu = () => {
emit('contextMenuToggle', false);
showContextMenu.value = false;
contextMenu.value.x = null;
contextMenu.value.y = null;
};
const onUpdateConversation = (status, snoozedUntil) => {
closeContextMenu();
emit('updateConversationStatus', props.chat.id, status, snoozedUntil);
};
const onAssignAgent = agent => {
emit('assignAgent', agent, [props.chat.id]);
closeContextMenu();
};
const onAssignLabel = label => {
emit('assignLabel', [label.title], [props.chat.id]);
closeContextMenu();
};
const onAssignTeam = team => {
emit('assignTeam', team, props.chat.id);
closeContextMenu();
};
const markAsUnread = () => {
emit('markAsUnread', props.chat.id);
closeContextMenu();
};
const markAsRead = () => {
emit('markAsRead', props.chat.id);
closeContextMenu();
};
const assignPriority = priority => {
emit('assignPriority', priority, props.chat.id);
closeContextMenu();
};
const deleteConversation = () => {
emit('deleteConversation', props.chat.id);
closeContextMenu();
};
</script>
<template>
<div
role="button"
class="flex w-full gap-3 px-3 py-4 transition-all duration-300 ease-in-out cursor-pointer"
<!-- Expanded: Only when isExpandedLayout=true AND screen >= 1024px -->
<ConversationCardExpanded
v-if="showExpanded"
:chat="chat"
:current-contact="currentContact"
:assignee="assignee"
:inbox="inbox"
:selected="selected"
:is-active-chat="isActiveChat"
:show-assignee="showAssignee"
:show-inbox-name="showInboxName"
:is-inbox-view="hasActiveInbox && !isPreviousConversations"
@select-conversation="onSelectConversation"
@de-select-conversation="onSelectConversation"
@click="onCardClick"
@contextmenu="openContextMenu"
/>
<!-- Compact: All other cases (mobile OR isExpandedLayout=false) -->
<ConversationCardCompact
v-else
:chat="chat"
:current-contact="currentContact"
:assignee="assignee"
:inbox="inbox"
:selected="selected"
:is-active-chat="isActiveChat"
:compact="compact"
:show-assignee="showAssignee"
:show-inbox-name="showInboxName"
:hide-thumbnail="hideThumbnail"
:enable-selection="enableSelection"
:is-inbox-view="hasActiveInbox && !isPreviousConversations"
@select-conversation="onSelectConversation"
@click="onCardClick"
@contextmenu="openContextMenu"
/>
<ContextMenu
v-if="showContextMenu"
:x="contextMenu.x"
:y="contextMenu.y"
@close="closeContextMenu"
>
<Avatar
:name="currentContactName"
:src="currentContactThumbnail"
:size="24"
:status="currentContactStatus"
rounded-full
<ConversationContextMenu
:status="chat.status"
:inbox-id="inbox.id"
:priority="chat.priority"
:chat-id="chat.id"
:has-unread-messages="chat.unread_count > 0"
:conversation-url="conversationPath"
:allowed-options="allowedContextMenuOptions"
@update-conversation="onUpdateConversation"
@assign-agent="onAssignAgent"
@assign-label="onAssignLabel"
@assign-team="onAssignTeam"
@mark-as-unread="markAsUnread"
@mark-as-read="markAsRead"
@assign-priority="assignPriority"
@delete-conversation="deleteConversation"
@close="closeContextMenu"
/>
<div class="flex flex-col w-full gap-1 min-w-0">
<div class="flex items-center justify-between h-6 gap-2">
<h4 class="text-base font-medium truncate text-n-slate-12">
{{ currentContactName }}
</h4>
<div class="flex items-center gap-2">
<CardPriorityIcon :priority="conversation.priority || null" />
<div
v-tooltip.left="inboxName"
class="flex items-center justify-center flex-shrink-0 rounded-full bg-n-alpha-2 size-5"
>
<Icon
:icon="inboxIcon"
class="flex-shrink-0 text-n-slate-11 size-3"
/>
</div>
<span class="text-sm text-n-slate-10">
{{ lastActivityAt }}
</span>
</div>
</div>
<CardMessagePreview
v-show="showMessagePreviewWithoutMeta"
:conversation="conversation"
/>
<CardMessagePreviewWithMeta
v-show="!showMessagePreviewWithoutMeta"
ref="cardMessagePreviewWithMetaRef"
:conversation="conversation"
:account-labels="accountLabels"
/>
</div>
</div>
</ContextMenu>
</template>
@@ -0,0 +1,120 @@
<script setup>
import { computed } from 'vue';
import { getLastMessage } from 'dashboard/helper/conversationHelper';
import CardMetaSection from './CardMetaSection.vue';
import CardAvatar from './CardAvatar.vue';
import CardHeader from './CardHeader.vue';
import CardContent from './CardContent.vue';
import CardLabels from './CardLabels.vue';
const props = defineProps({
chat: { type: Object, required: true },
currentContact: { type: Object, required: true },
assignee: { type: Object, default: () => ({}) },
inbox: { type: Object, default: () => ({}) },
selected: { type: Boolean, default: false },
isActiveChat: { type: Boolean, default: false },
compact: { type: Boolean, default: false },
showAssignee: { type: Boolean, default: false },
showInboxName: { type: Boolean, default: false },
hideThumbnail: { type: Boolean, default: false },
enableSelection: { type: Boolean, default: true },
isInboxView: { type: Boolean, default: false },
});
const emit = defineEmits(['selectConversation', 'click', 'contextmenu']);
const lastMessageInChat = computed(() => getLastMessage(props.chat));
const showLabelsSection = computed(() => props.chat.labels?.length > 0);
const showExpandedPreview = computed(
() => props.compact && !showLabelsSection.value
);
const voiceCallData = computed(() => ({
status: props.chat.additional_attributes?.call_status,
direction: props.chat.additional_attributes?.call_direction,
}));
const unreadCount = computed(() => props.chat?.unread_count);
const onSelectConversation = checked => {
emit('selectConversation', checked);
};
</script>
<template>
<div
class="relative flex items-start flex-grow-0 flex-shrink-0 w-auto max-w-full cursor-pointer group transition-all duration-200"
:class="{
'active animate-card-select bg-n-alpha-1 dark:bg-n-alpha-3': isActiveChat,
'selected bg-n-slate-2 dark:bg-n-slate-3': selected,
'px-0 py-3': compact,
'px-2 pt-2.5 pb-3 hover:bg-n-alpha-1 rounded-lg': !compact,
}"
@click="$emit('click', $event)"
@contextmenu="$emit('contextmenu', $event)"
>
<div class="min-w-0 w-full">
<CardMetaSection
v-if="!isInboxView"
:chat="chat"
:inbox="inbox"
:show-inbox-name="showInboxName"
:show-assignee="showAssignee"
:assignee="assignee"
/>
<div
class="grid gap-2.5 items-start"
:class="{
'mt-0.5 grid-cols-1': compact,
'grid-cols-[auto,1fr]': !compact,
}"
>
<CardAvatar
v-if="!compact"
:contact="currentContact"
:selected="selected"
:enable-selection="enableSelection"
:hide-thumbnail="hideThumbnail"
@select-conversation="onSelectConversation"
/>
<div class="min-w-0 flex flex-col gap-1.5">
<div class="min-w-0 flex flex-col gap-px">
<CardHeader
v-if="!compact"
:contact-name="currentContact.name"
:timestamp="chat.timestamp"
:created-at="chat.created_at"
/>
<CardContent
:last-message="lastMessageInChat"
:voice-call-status="voiceCallData.status"
:voice-call-direction="voiceCallData.direction"
:unread-count="unreadCount"
:show-expanded-preview="showExpandedPreview"
/>
</div>
<CardLabels
v-if="showLabelsSection || isInboxView"
:conversation-labels="chat.labels"
>
<template v-if="isInboxView" #before>
<CardMetaSection
:chat="chat"
:inbox="inbox"
:show-assignee="showAssignee"
:assignee="assignee"
:is-labels-empty="chat.labels.length === 0"
inline
/>
</template>
</CardLabels>
</div>
</div>
</div>
</div>
</template>
@@ -0,0 +1,172 @@
<script setup>
import { computed, useTemplateRef } from 'vue';
import { getLastMessage } from 'dashboard/helper/conversationHelper';
import CardAvatar from './CardAvatar.vue';
import CardContent from './CardContent.vue';
import CardLabels from './CardLabels.vue';
import CardPriorityIcon from './CardPriorityIcon.vue';
import InboxName from 'dashboard/components-next/Conversation/InboxName.vue';
import Avatar from 'next/avatar/Avatar.vue';
import TimeAgo from 'dashboard/components/ui/TimeAgo.vue';
import SLACardLabel from 'dashboard/components-next/Conversation/Sla/SLACardLabel.vue';
import CardStatusIcon from './CardStatusIcon.vue';
import Checkbox from 'dashboard/components-next/checkbox/Checkbox.vue';
import Icon from 'dashboard/components-next/icon/Icon.vue';
const props = defineProps({
chat: { type: Object, required: true },
currentContact: { type: Object, required: true },
assignee: { type: Object, default: () => ({}) },
inbox: { type: Object, default: () => ({}) },
selected: { type: Boolean, default: false },
isActiveChat: { type: Boolean, default: false },
showAssignee: { type: Boolean, default: false },
showInboxName: { type: Boolean, default: false },
isInboxView: { type: Boolean, default: false },
});
const emit = defineEmits([
'selectConversation',
'deSelectConversation',
'click',
'contextmenu',
]);
const lastMessageInChat = computed(() => getLastMessage(props.chat));
const showLabelsSection = computed(() => props.chat.labels?.length > 0);
const voiceCallData = computed(() => ({
status: props.chat.additional_attributes?.call_status,
direction: props.chat.additional_attributes?.call_direction,
}));
const unreadCount = computed(() => props.chat.unread_count);
const slaCardLabel = useTemplateRef('slaCardLabel');
const hasSlaPolicyId = computed(
() => props.chat?.sla_policy_id || slaCardLabel.value?.hasSlaThreshold
);
const selectedModel = computed({
get: () => props.selected,
set: value => {
if (value) {
emit('selectConversation', value);
} else {
emit('deSelectConversation', value);
}
},
});
</script>
<template>
<div
class="relative cursor-pointer group transition-all duration-200 grid gap-4 items-center px-2 h-12"
:class="{
'active animate-card-select bg-n-alpha-1 dark:bg-n-alpha-3': isActiveChat,
'selected bg-n-slate-2 dark:bg-n-slate-3': selected,
'hover:bg-n-alpha-1 rounded-lg': !isActiveChat && !selected,
'grid-cols-[minmax(0,2fr)_minmax(0,1fr)]': showLabelsSection,
'grid-cols-[minmax(0,2fr)_max-content]': !showLabelsSection,
}"
@click="$emit('click', $event)"
@contextmenu="$emit('contextmenu', $event)"
>
<!-- LEFT SECTION -->
<div class="flex items-center gap-2 min-w-0 flex-1">
<div class="flex items-center justify-center flex-shrink-0" @click.stop>
<Checkbox v-model="selectedModel" />
</div>
<div class="w-px h-3 bg-n-slate-6 flex-shrink-0" />
<div class="w-4 flex items-center justify-center flex-shrink-0">
<CardPriorityIcon :priority="chat.priority" show-empty />
</div>
<div class="w-4 flex items-center justify-center flex-shrink-0">
<Avatar
v-if="showAssignee && assignee.name"
v-tooltip.top="{
content: assignee.name,
delay: { show: 500, hide: 0 },
}"
:name="assignee.name"
:src="assignee.thumbnail"
:size="14"
:status="assignee.availability_status"
hide-offline-status
rounded-full
/>
<Icon
v-else
icon="i-woot-empty-assignee"
class="size-4 text-n-slate-7"
/>
</div>
<div class="w-4 flex items-center justify-center flex-shrink-0">
<CardStatusIcon :status="chat.status" show-empty />
</div>
<div class="w-px h-3 bg-n-slate-6 flex-shrink-0" />
<div v-if="!isInboxView" class="w-20 flex-shrink-0">
<InboxName v-if="showInboxName" :inbox="inbox" class="min-w-0" />
</div>
<span
class="text-xs outline outline-1 -outline-offset-1 outline-n-weak px-1.5 rounded-md h-6 text-n-slate-11 font-440 min-w-14 flex-shrink-0 inline-flex items-center justify-center truncate"
>
{{ chat.id }}
</span>
<div class="flex-shrink-0">
<CardAvatar
:contact="currentContact"
:selected="false"
:enable-selection="false"
:hide-thumbnail="false"
/>
</div>
<h4
class="text-sm my-0 capitalize truncate text-n-slate-12 font-medium w-32 flex-shrink-0"
>
{{ currentContact.name }}
</h4>
<CardContent
:last-message="lastMessageInChat"
:voice-call-status="voiceCallData.status"
:voice-call-direction="voiceCallData.direction"
:unread-count="unreadCount"
:show-expanded-preview="false"
/>
</div>
<!-- RIGHT SECTION -->
<div class="flex items-center justify-end gap-2 flex-shrink-0">
<div v-if="showLabelsSection" class="min-w-0 w-full">
<CardLabels
:conversation-labels="chat.labels"
disable-toggle
class="my-0 [&>div]:justify-end"
/>
</div>
<div v-if="hasSlaPolicyId" class="flex-shrink-0">
<SLACardLabel ref="slaCardLabel" :chat="chat" />
</div>
<div class="flex-shrink-0 w-[4.375rem] text-end">
<TimeAgo
:last-activity-timestamp="chat.timestamp"
:created-at-timestamp="chat.created_at"
class="font-440 !text-xs text-n-slate-11"
/>
</div>
</div>
</div>
</template>
@@ -0,0 +1,156 @@
<script setup>
import { computed } from 'vue';
import { MESSAGE_TYPE } from 'widget/helpers/constants';
import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
import Icon from 'dashboard/components-next/icon/Icon.vue';
const props = defineProps({
message: {
type: Object,
required: true,
},
showMessageType: {
type: Boolean,
default: true,
},
defaultEmptyMessage: {
type: String,
default: '',
},
multiLine: {
type: Boolean,
default: false,
},
});
const { getPlainText } = useMessageFormatter();
const attachmentIcons = {
image: 'i-lucide-image',
audio: 'i-lucide-headphones',
video: 'i-lucide-video',
file: 'i-lucide-file',
location: 'i-lucide-map-pin',
fallback: 'i-lucide-link-2',
};
const messageByAgent = computed(() => {
const { message_type: messageType } = props.message;
return messageType === MESSAGE_TYPE.OUTGOING;
});
const isMessageAnActivity = computed(() => {
const { message_type: messageType } = props.message;
return messageType === MESSAGE_TYPE.ACTIVITY;
});
const isMessagePrivate = computed(() => {
const { private: isPrivate } = props.message;
return isPrivate;
});
const parsedLastMessage = computed(() => {
const { content_attributes: contentAttributes } = props.message;
const { email: { subject } = {} } = contentAttributes || {};
return getPlainText(subject || props.message.content);
});
const lastMessageFileType = computed(() => {
const [{ file_type: fileType } = {}] = props.message.attachments;
return fileType;
});
const attachmentIcon = computed(() => {
return attachmentIcons[lastMessageFileType.value];
});
const attachmentMessageContent = computed(() => {
return `CHAT_LIST.ATTACHMENTS.${lastMessageFileType.value}.CONTENT`;
});
const isMessageSticker = computed(() => {
return props.message && props.message.content_type === 'sticker';
});
</script>
<template>
<div
class="min-w-0 text-sm"
:class="
multiLine
? 'flex items-start gap-1'
: 'grid grid-cols-[auto_1fr] items-center gap-1'
"
>
<template v-if="showMessageType && !multiLine">
<Icon
v-if="isMessagePrivate"
icon="i-lucide-lock-keyhole"
class="size-3.5"
/>
<Icon
v-else-if="messageByAgent"
icon="i-lucide-undo-2"
class="size-3.5"
/>
<Icon
v-else-if="isMessageAnActivity"
icon="i-lucide-info"
class="size-3.5"
/>
</template>
<span
class="min-w-0 font-420"
:class="multiLine ? 'line-clamp-2' : 'truncate'"
>
<!-- Case for previous and conversation conversation card -->
<template v-if="showMessageType && multiLine">
<Icon
v-if="isMessagePrivate"
icon="i-lucide-lock-keyhole"
class="inline-block align-middle size-3.5 ltr:mr-1 rtl:ml-1"
/>
<Icon
v-else-if="messageByAgent"
icon="i-lucide-undo-2"
class="inline-block align-middle size-3.5 ltr:mr-1 rtl:ml-1"
/>
<Icon
v-else-if="isMessageAnActivity"
icon="i-lucide-info"
class="inline-block align-middle size-3.5 ltr:mr-1 rtl:ml-1"
/>
</template>
<span
v-if="message.content && isMessageSticker"
class="inline-grid grid-flow-col auto-cols-max items-center gap-1"
>
<Icon icon="i-lucide-image" class="size-3.5" />
{{ $t('CHAT_LIST.ATTACHMENTS.image.CONTENT') }}
</span>
<template v-else-if="message.content">
{{ parsedLastMessage }}
</template>
<span
v-else-if="message.attachments"
class="inline-block align-middle truncate"
>
<Icon
v-if="attachmentIcon && showMessageType"
:icon="attachmentIcon"
class="inline-block align-middle size-3.5 ltr:mr-1 rtl:ml-1"
/>
<span class="inline-block align-middle">
{{ $t(attachmentMessageContent) }}
</span>
</span>
<template v-else>
{{ defaultEmptyMessage || $t('CHAT_LIST.NO_CONTENT') }}
</template>
</span>
</div>
</template>
@@ -1,109 +0,0 @@
<script setup>
import { ref, computed, onMounted, onUnmounted, watch } from 'vue';
import { evaluateSLAStatus } from '@chatwoot/utils';
const props = defineProps({
conversation: {
type: Object,
required: true,
},
});
const REFRESH_INTERVAL = 60000;
const timer = ref(null);
const slaStatus = ref({
threshold: null,
isSlaMissed: false,
type: null,
icon: null,
});
// TODO: Remove this once we update the helper from utils
// https://github.com/chatwoot/utils/blob/main/src/sla.ts#L73
const convertObjectCamelCaseToSnakeCase = object => {
return Object.keys(object).reduce((acc, key) => {
acc[key.replace(/([A-Z])/g, '_$1').toLowerCase()] = object[key];
return acc;
}, {});
};
const appliedSLA = computed(() => props.conversation?.appliedSla);
const isSlaMissed = computed(() => slaStatus.value?.isSlaMissed);
const hasSlaThreshold = computed(() => {
return slaStatus.value?.threshold && appliedSLA.value?.id;
});
const slaStatusText = computed(() => {
return slaStatus.value?.type?.toUpperCase();
});
const updateSlaStatus = () => {
slaStatus.value = evaluateSLAStatus({
appliedSla: convertObjectCamelCaseToSnakeCase(appliedSLA.value || {}),
chat: props.conversation,
});
};
const createTimer = () => {
timer.value = setTimeout(() => {
updateSlaStatus();
createTimer();
}, REFRESH_INTERVAL);
};
onMounted(() => {
updateSlaStatus();
createTimer();
});
onUnmounted(() => {
if (timer.value) {
clearTimeout(timer.value);
}
});
watch(() => props.conversation, updateSlaStatus);
// This expose is to provide context to the parent component, so that it can decided weather
// a new row has to be added to the conversation card or not
// SLACardLabel > CardMessagePreviewWithMeta > ConversationCard
//
// We need to do this becuase each SLA card has it's own SLA timer
// and it's just convenient to have this logic in the SLACardLabel component
// However this is a bit hacky, and we should change this in the future
//
// TODO: A better implementation would be to have the timer as a shared composable, just like the provider pattern
// we use across the next components. Have the calculation be done on the top ConversationCard component
// and then the value be injected to the SLACardLabel component
defineExpose({
hasSlaThreshold,
});
</script>
<template>
<div class="flex items-center min-w-fit gap-0.5 h-6">
<div class="flex items-center justify-center size-4">
<svg
width="10"
height="13"
viewBox="0 0 10 13"
fill="none"
:class="isSlaMissed ? 'fill-n-ruby-10' : 'fill-n-slate-9'"
xmlns="http://www.w3.org/2000/svg"
>
<path
d="M4.55091 12.412C7.44524 12.412 9.37939 10.4571 9.37939 7.51446C9.37939 2.63072 5.21405 0.599854 2.36808 0.599854C1.81546 0.599854 1.45626 0.800176 1.45626 1.1801C1.45626 1.32516 1.52534 1.48404 1.64277 1.62219C2.27828 2.38204 2.92069 3.27314 2.93451 4.36455C2.93451 4.5925 2.9276 4.78592 2.76181 5.08295L3.05194 5.03459C2.81017 4.21949 2.18848 3.63234 1.5806 3.63234C1.32501 3.63234 1.15232 3.81884 1.15232 4.09514C1.15232 4.23331 1.19377 4.56488 1.19377 4.79974C1.19377 5.95332 0.26123 6.69935 0.26123 8.67495C0.26123 10.92 1.97434 12.412 4.55091 12.412ZM4.68906 10.8923C3.65982 10.8923 2.96905 10.2637 2.96905 9.33119C2.96905 8.3572 3.66672 8.01181 3.75652 7.38322C3.76344 7.32796 3.79107 7.31414 3.83251 7.34867C4.08809 7.57663 4.24697 7.85293 4.37822 8.1776C4.67525 7.77696 4.81341 6.9204 4.73051 6.0293C4.72361 5.97404 4.75814 5.94642 4.80649 5.96713C6.02916 6.53357 6.65085 7.74241 6.65085 8.82693C6.65085 9.92527 6.00844 10.8923 4.68906 10.8923Z"
/>
</svg>
</div>
<span
class="text-sm truncate"
:class="isSlaMissed ? 'text-n-ruby-11' : 'text-n-slate-11'"
>
{{ `${slaStatusText}: ${slaStatus.threshold}` }}
</span>
</div>
</template>
@@ -0,0 +1,28 @@
<script setup>
import { computed } from 'vue';
import { useI18n } from 'vue-i18n';
const props = defineProps({
count: { type: Number, required: true },
alignBottom: { type: Boolean, default: false },
});
const { t } = useI18n();
const displayCount = computed(() =>
props.count > 9 ? t('CHAT_LIST.UNREAD_COUNT_OVERFLOW') : props.count
);
</script>
<template>
<span
v-if="count > 0"
class="bg-n-blue-9 rounded-full h-4 min-w-4 max-w-5 px-1 w-fit font-medium text-xxs leading-3 text-white inline-grid place-items-center flex-shrink-0"
:class="{
'mb-0.5': alignBottom,
}"
>
{{ displayCount }}
</span>
<span v-else />
</template>
@@ -0,0 +1,69 @@
<script setup>
import { computed } from 'vue';
import {
VOICE_CALL_STATUS,
VOICE_CALL_DIRECTION,
} from 'dashboard/components-next/message/constants';
import Icon from 'dashboard/components-next/icon/Icon.vue';
const props = defineProps({
status: { type: String, default: '' },
direction: { type: String, default: '' },
});
const LABEL_KEYS = {
[VOICE_CALL_STATUS.IN_PROGRESS]: 'CONVERSATION.VOICE_CALL.CALL_IN_PROGRESS',
[VOICE_CALL_STATUS.COMPLETED]: 'CONVERSATION.VOICE_CALL.CALL_ENDED',
};
const ICON_MAP = {
[VOICE_CALL_STATUS.IN_PROGRESS]: 'i-ph-phone-call',
[VOICE_CALL_STATUS.NO_ANSWER]: 'i-ph-phone-x',
[VOICE_CALL_STATUS.FAILED]: 'i-ph-phone-x',
};
const COLOR_MAP = {
[VOICE_CALL_STATUS.IN_PROGRESS]: 'text-n-teal-9',
[VOICE_CALL_STATUS.RINGING]: 'text-n-teal-9',
[VOICE_CALL_STATUS.COMPLETED]: 'text-n-slate-11',
[VOICE_CALL_STATUS.NO_ANSWER]: 'text-n-ruby-9',
[VOICE_CALL_STATUS.FAILED]: 'text-n-ruby-9',
};
const isOutbound = computed(
() => props.direction === VOICE_CALL_DIRECTION.OUTBOUND
);
const isFailed = computed(() =>
[VOICE_CALL_STATUS.NO_ANSWER, VOICE_CALL_STATUS.FAILED].includes(props.status)
);
const labelKey = computed(() => {
if (LABEL_KEYS[props.status]) return LABEL_KEYS[props.status];
if (props.status === VOICE_CALL_STATUS.RINGING) {
return isOutbound.value
? 'CONVERSATION.VOICE_CALL.OUTGOING_CALL'
: 'CONVERSATION.VOICE_CALL.INCOMING_CALL';
}
return isFailed.value
? 'CONVERSATION.VOICE_CALL.MISSED_CALL'
: 'CONVERSATION.VOICE_CALL.INCOMING_CALL';
});
const iconName = computed(() => {
if (ICON_MAP[props.status]) return ICON_MAP[props.status];
return isOutbound.value ? 'i-ph-phone-outgoing' : 'i-ph-phone-incoming';
});
const statusColor = computed(
() => COLOR_MAP[props.status] || 'text-n-slate-11'
);
</script>
<template>
<div class="grid grid-cols-[auto_1fr] items-center gap-1 min-w-0 text-sm">
<Icon class="size-3.5" :icon="iconName" :class="statusColor" />
<span class="truncate text-sm font-420" :class="statusColor">
{{ $t(labelKey) }}
</span>
</div>
</template>