feat: show processing status for one-off campaigns (#14592)
## Summary One-off SMS and WhatsApp campaigns now show a `Processing` state while the audience send is in progress. The campaign moves to `Completed` after processing finishes, and already-processing campaigns are skipped by the scheduler to avoid duplicate sends. ## Closes - [CW-6037: feat: Introduce an in-progress status for campaigns](https://linear.app/chatwoot/issue/CW-6037/feat-introduce-an-in-progress-status-for-campaigns) ## Screenshot SMS campaign card showing the new `Processing` status. <img width="3840" height="2160" alt="framed-campaign-processing-status" src="https://github.com/user-attachments/assets/de7913b5-65fb-4121-9034-24a568eb0382" /> ## What changed - Added `processing` as a campaign status. - Mark one-off campaigns as `processing` under a row lock before the send service runs. - Complete SMS, Twilio SMS, and WhatsApp one-off campaigns after audience processing finishes. - Keep campaigns in `processing` if an unexpected service error escapes, so the scheduler does not automatically resend the audience. - Added the `Processing` label for SMS and WhatsApp campaign cards. ## Known operational behavior If a worker is interrupted or an unexpected service error escapes after a campaign is marked `processing`, the campaign can remain in `processing`. This is intentional for now to avoid automatic full-audience resends. Installation admins can decide whether to mark the campaign completed or restart it manually from the Rails console after checking what was sent. ## How to test - Create a one-off SMS or WhatsApp campaign scheduled for now. - Run the scheduled job or trigger the campaign job. - Confirm the campaign card shows `Processing` while the audience is being processed. For small audiences, refresh during processing or use a larger audience so the state is observable. - Confirm the campaign moves to `Completed` after audience processing finishes. - Confirm an already-processing campaign is not enqueued again by the scheduled job.
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@@ -83,6 +83,38 @@ RSpec.describe Campaign do
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campaign.save!
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campaign.trigger!
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end
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it 'marks the campaign as processing before triggering the service' do
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campaign.save!
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sms_service = double
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expect(Twilio::OneoffSmsCampaignService).to receive(:new).with(campaign: campaign).and_return(sms_service)
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expect(sms_service).to receive(:perform) do
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expect(campaign.reload.processing?).to be true
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end
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campaign.trigger!
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end
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it 'does not trigger a processing campaign again' do
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campaign.save!
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campaign.processing!
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expect(Twilio::OneoffSmsCampaignService).not_to receive(:new)
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campaign.trigger!
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end
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it 'keeps the campaign processing when triggering fails' do
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campaign.save!
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sms_service = double
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expect(Twilio::OneoffSmsCampaignService).to receive(:new).with(campaign: campaign).and_return(sms_service)
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expect(sms_service).to receive(:perform).and_raise(StandardError, 'provider error')
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expect { campaign.trigger! }.to raise_error(StandardError, 'provider error')
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expect(campaign.reload.processing?).to be true
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end
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end
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context 'when SMS campaign' do
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@@ -107,6 +139,22 @@ RSpec.describe Campaign do
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end
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end
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context 'when WhatsApp campaign feature is disabled' do
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let(:account) { create(:account) }
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let(:whatsapp_channel) do
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create(:channel_whatsapp, account: account, provider: 'whatsapp_cloud', validate_provider_config: false, sync_templates: false)
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end
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let(:campaign) { create(:campaign, account: account, inbox: whatsapp_channel.inbox) }
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it 'does not mark the campaign as processing' do
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expect(Whatsapp::OneoffCampaignService).not_to receive(:new)
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campaign.trigger!
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expect(campaign.reload.active?).to be true
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end
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end
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context 'when Website campaign' do
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let(:campaign) { build(:campaign) }
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