feat: enable quoted reply for everyone (#14469)

Quoted email replies is now available to every account by default.
Previously this was gated behind the `quoted_email_reply` account-level
feature flag, so accounts needed it toggled on (via Super Admin) before
agents saw the toggle in the reply box.

## How to test

1. Open any conversation on an email inbox.
2. Confirm the **Quote previous email** toggle is visible in the reply
box (and is **not** visible on private notes or non-email channels).
3. Toggle it on, type a reply, and send — the outbound email should
include the quoted prior email below your message.
4. Toggle it off and send another reply — the quoted block should not
appear.
5. The toggle preference should persist per channel type (UI setting),
as before.
6. Verify the toggle works on a brand new account with no feature flags
flipped on (previously it would have been hidden).

## What changed

- Removed all `isFeatureEnabledonAccount(..., QUOTED_EMAIL_REPLY)` gates
from `ReplyBox.vue`, so the toggle and quoted-content behavior are
unconditional on email channels.
- Removed the `QUOTED_EMAIL_REPLY` constant from
`dashboard/featureFlags.js`.
- Marked the flag as `deprecated: true` in `config/features.yml` (kept
the entry in place to preserve FlagShihTzu bit positions on existing
accounts; `deprecated: true` hides it from the Super Admin UI).
- Dropped the now-unnecessary
`account.enable_features('quoted_email_reply')` setup from the message
builder spec.
This commit is contained in:
Shivam Mishra
2026-05-15 10:59:48 -07:00
committed by GitHub
parent 1528fcde0c
commit ef27e571f7
4 changed files with 3 additions and 21 deletions
@@ -5,7 +5,6 @@ import { useAlert } from 'dashboard/composables';
import { useUISettings } from 'dashboard/composables/useUISettings';
import { useTrack } from 'dashboard/composables';
import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
import { FEATURE_FLAGS } from 'dashboard/featureFlags';
import ReplyToMessage from './ReplyToMessage.vue';
import AttachmentPreview from 'dashboard/components/widgets/AttachmentsPreview.vue';
@@ -144,8 +143,6 @@ export default {
currentUser: 'getCurrentUser',
lastEmail: 'getLastEmailInSelectedChat',
globalConfig: 'globalConfig/get',
accountId: 'getCurrentAccountId',
isFeatureEnabledonAccount: 'accounts/isFeatureEnabledonAccount',
}),
currentContact() {
const senderId = this.currentChat?.meta?.sender?.id;
@@ -384,14 +381,8 @@ export default {
const { slug = '' } = portal;
return slug;
},
isQuotedEmailReplyEnabled() {
return this.isFeatureEnabledonAccount(
this.accountId,
FEATURE_FLAGS.QUOTED_EMAIL_REPLY
);
},
quotedReplyPreference() {
if (!this.isAnEmailChannel || !this.isQuotedEmailReplyEnabled) {
if (!this.isAnEmailChannel) {
return false;
}
@@ -416,11 +407,7 @@ export default {
return truncatePreviewText(this.quotedEmailText, 80);
},
shouldShowQuotedReplyToggle() {
return (
this.isAnEmailChannel &&
!this.isOnPrivateNote &&
this.isQuotedEmailReplyEnabled
);
return this.isAnEmailChannel && !this.isOnPrivateNote;
},
shouldShowQuotedPreview() {
return (
@@ -577,7 +564,6 @@ export default {
},
shouldIncludeQuotedEmail() {
return (
this.isQuotedEmailReplyEnabled &&
this.quotedReplyPreference &&
this.shouldShowQuotedReplyToggle &&
!!this.quotedEmailText
-1
View File
@@ -43,7 +43,6 @@ export const FEATURE_FLAGS = {
CAPTAIN_TASKS: 'captain_tasks',
CAPTAIN_DOCUMENT_AUTO_SYNC: 'captain_document_auto_sync',
SAML: 'saml',
QUOTED_EMAIL_REPLY: 'quoted_email_reply',
COMPANIES: 'companies',
ADVANCED_SEARCH: 'advanced_search',
CONVERSATION_REQUIRED_ATTRIBUTES: 'conversation_required_attributes',