feat(widget): Add captain handoff request

2026-05-01 23:01:05 +05:30
parent 68cd725a62
commit e89d8567fd
7 changed files with 109 additions and 2 deletions
@@ -6,6 +6,7 @@ import {
  toggleTyping,
  setUserLastSeenAt,
  toggleStatus,
+  requestHandoff,
  setCustomAttributes,
  deleteCustomAttribute,
 } from 'widget/api/conversation';
@@ -212,6 +213,11 @@ export const actions = {
    await toggleStatus();
  },

+  requestHandoff: async ({ dispatch }) => {
+    await requestHandoff();
+    dispatch('conversationAttributes/getAttributes', {}, { root: true });
+  },
+
  setCustomAttributes: async (
    { commit, rootGetters },
    customAttributes = {}
@@ -39,6 +39,15 @@ export const getters = {
  getMessageCount: _state => {
    return Object.values(_state.conversations).length;
  },
+  getCaptainReplyCount: _state => {
+    return Object.values(_state.conversations).filter(message => {
+      const { message_type: messageType, sender = {} } = message;
+      return (
+        messageType === MESSAGE_TYPE.OUTGOING &&
+        sender.type === 'captain_assistant'
+      );
+    }).length;
+  },
  getUnreadMessageCount: _state => {
    const { userLastSeenAt } = _state.meta;
    return Object.values(_state.conversations).filter(chat => {