chore: Update translations (#15059)

Co-authored-by: Sojan Jose <sojan@pepalo.com>

config/locales/am.yml

@@ -33,8 +33,33 @@ am:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ am:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ am:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ am:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ am:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ am:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ am:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ am:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'ነባሪ'
+      features:
+        editor: 'Editor'
+        assistant: 'አስማሪ'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/ar.yml

@@ -33,8 +33,33 @@ ar:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: سيتم معالجة طلب حذف صندوق الوارد الخاص بك في بعض الوقت.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ ar:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: نوع البيانات غير صالح
@@ -92,6 +122,15 @@ ar:
         unique: يجب أن تكون فريدة من نوعها في الفئة والبوابة
     dyte:
       invalid_message_type: 'نوع الرسالة غير صالح. الإجراء غير مسموح به'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'قناة Slack غير صحيحة. الرجاء المحاولة مرة أخرى'
     whatsapp:
@@ -104,6 +143,7 @@ ar:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ ar:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -329,9 +372,9 @@ ar:
       name: 'تطبيقات لوحة التحكم'
       description: 'تسمح لك تطبيقات لوحة التحكم بإنشاء وتضمين التطبيقات التي تعرض معلومات المستخدم أو الطلبات أو سجل الدفع، مما يوفر المزيد من السياق لوكلاء دعم العملاء الخاص بك.'
     dyte:
-      name: 'Dyte'
+      name: 'Cloudflare RealtimeKit'
       short_description: 'Start video/voice calls with customers directly from Chatwoot.'
-      description: 'Dyte هو منتج يدمج وظائف الصوت والفيديو في تطبيقك. مع هذا الدمج، يمكن لوكلائك بدء مكالمات الفيديو/الصوت مع عملائك مباشرة من Chatwoot.'
+      description: 'يتيح Cloudflare RealtimeKit لوكلائك بَدْء مكالمات فيديو أو صوت مع عملائك مباشرةً من Chatwoot.'
       meeting_name: 'بدأ %{agent_name} اجتماعاً'
     slack:
       name: 'Slack'
@@ -438,7 +481,10 @@ ar:
       browse_by_topic_subtitle: اعثر على أدلة ودروس وأجوبة منظمة حسب الفئة.
       popular_articles: المقالات الشائعة
       popular_articles_subtitle: ما يقرأه الآخرون الآن.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'مواضيع شائعة:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} و %{count} آخرون"
       primary_nav: التنقل الرئيسي
     hero:
@@ -474,6 +520,7 @@ ar:
         light: فاتح
         dark: مظلم
       featured_articles: المقالات المميزة
+      recommended: Recommended articles
       uncategorized: غير مصنف
     404:
       title: لم يتم العثور على الصفحة
@@ -564,6 +611,29 @@ ar:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'نموذج'
+      sources:
+        account_override: 'Account override'
+        default: 'افتراضي'
+      features:
+        editor: 'Editor'
+        assistant: 'مساعد'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'لم يتم العثور على المستخدم.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/az.yml

@@ -33,8 +33,33 @@ az:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ az:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ az:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ az:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ az:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ az:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ az:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ az:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Defolt'
+      features:
+        editor: 'Editor'
+        assistant: 'Assistent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/bg.yml

@@ -33,8 +33,33 @@ bg:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ bg:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ bg:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ bg:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ bg:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ bg:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ bg:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ bg:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'Асистент'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/bn.yml

@@ -33,8 +33,33 @@ bn:
     login_saml_user: এই অ্যাকাউন্টটি SAML প্রমাণীকরণ ব্যবহার করে। অনুগ্রহ করে আপনার প্রতিষ্ঠানের SAML প্রদানকারীর মাধ্যমে সাইন ইন করুন।.
     saml_not_available: এই ইনস্টলেশনে SAML প্রমাণীকরণ উপলব্ধ নয়।.
     inbox_deletetion_response: আপনার ইনবক্স মুছে ফেলার অনুরোধ কিছু সময়ের মধ্যে প্রক্রিয়াকরণ করা হবে।.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: বৈধ টাইমজোন নয়
       support_email:
@@ -64,9 +89,14 @@ bn:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: এই অ্যাকাউন্টের জন্য SAML ফিচার সক্রিয় নয়
       sso_not_enabled: এই ইনস্টলেশনের জন্য SAML SSO সক্রিয় করা হয়নি
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: অবৈধ ডেটা টাইপ
@@ -92,6 +122,15 @@ bn:
         unique: ক্যাটাগরি ও পোর্টালে অবশ্যই ইউনিক হতে হবে
     dyte:
       invalid_message_type: 'অবৈধ বার্তার ধরন। এই কার্যক্রম অনুমোদিত নয়'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'অবৈধ Slack চ্যানেল। অনুগ্রহ করে আবার চেষ্টা করুন।'
     whatsapp:
@@ -104,6 +143,7 @@ bn:
         not_supported: 'এই ধরনের WhatsApp চ্যানেলের জন্য পুনরায় অনুমোদন সমর্থিত নয়।.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ bn:
       invalid_token: ভুল বা মেয়াদোত্তীর্ণ MFA টোকেন
       invalid_credentials: ভুল শংসাপত্র বা যাচাইকরণ কোড
       feature_unavailable: MFA ফিচারটি উপলব্ধ নয়। অনুগ্রহ করে এনক্রিপশন কী কনফিগার করুন।.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: ক্রেডিটের পরিমাণ আবশ্যক
       invalid_credits: অবৈধ ক্রেডিটের পরিমাণ
@@ -434,7 +477,10 @@ bn:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ bn:
         light: হালকা
         dark: গাঢ়
       featured_articles: ফিচার্ড প্রবন্ধ
+      recommended: Recommended articles
       uncategorized: বিনাশ্রেণীভুক্ত
     404:
       title: পৃষ্ঠা খুঁজে পাওয়া যায়নি
@@ -544,6 +591,29 @@ bn:
     ssl_status:
       custom_domain_not_configured: 'কাস্টম ডোমেইন কনফিগার করা হয়নি'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'ডিফল্ট'
+      features:
+        editor: 'Editor'
+        assistant: 'সহকারী'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/ca.yml

@@ -33,8 +33,33 @@ ca:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: La teva sol·licitud d'eliminació de la safata d'entrada es processarà d'aquí a un temps.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ ca:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Tipus de dades no vàlid
@@ -92,6 +122,15 @@ ca:
         unique: hauria de ser únic a la categoria i al portal
     dyte:
       invalid_message_type: 'Tipus de missatge no vàlid. Acció no permesa'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Canal slack no vàlid. Torna-ho a provar'
     whatsapp:
@@ -104,6 +143,7 @@ ca:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ ca:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ ca:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ ca:
         light: Clar
         dark: Fosc
       featured_articles: Articles destacats
+      recommended: Recommended articles
       uncategorized: Sense categoria
     404:
       title: Pàgina no trobada
@@ -544,6 +591,29 @@ ca:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Per defecte'
+      features:
+        editor: 'Editor'
+        assistant: 'Assistent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/cs.yml

@@ -33,8 +33,33 @@ cs:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ cs:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ cs:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ cs:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ cs:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -436,7 +479,10 @@ cs:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -472,6 +518,7 @@ cs:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -554,6 +601,29 @@ cs:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'Asistent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/da.yml

@@ -33,8 +33,33 @@ da:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ da:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Ugyldig datatype
@@ -92,6 +122,15 @@ da:
         unique: bør være unik i kategorien og portalen
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ da:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ da:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ da:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ da:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Ikke Kategoriseret
     404:
       title: Page not found
@@ -544,6 +591,29 @@ da:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Standard'
+      features:
+        editor: 'Editor'
+        assistant: 'Assistent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/de.yml

@@ -33,8 +33,33 @@ de:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Die Löschanfrage Ihres Posteingangs wird in Kürze bearbeitet.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -51,7 +76,7 @@ de:
       invalid_params: 'Ungültig, bitte überprüfen Sie die Anmeldeparameter und versuchen Sie es erneut'
       failed: Anmeldung gescheitert
     voice:
-      call_already_accepted: '%{agent_name} is already handling the call.'
+      call_already_accepted: 'Dieser Anruf wird bereits von %{agent_name} betreut.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -64,9 +89,14 @@ de:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Ungültiger Datentyp
@@ -92,6 +122,15 @@ de:
         unique: sollte in der Kategorie und im Portal eindeutig sein
     dyte:
       invalid_message_type: 'Ungültiger Nachrichtentyp. Aktion nicht erlaubt'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Ungültiger Slack Channel. Bitte erneut versuchen'
     whatsapp:
@@ -104,6 +143,7 @@ de:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ de:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ de:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ de:
         light: Hell
         dark: Dunkel
       featured_articles: Empfohlene Artikel
+      recommended: Recommended articles
       uncategorized: Unkategorisiert
     404:
       title: Seite nicht gefunden
@@ -544,6 +591,29 @@ de:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Modell'
+      sources:
+        account_override: 'Account override'
+        default: 'Standard'
+      features:
+        editor: 'Editor'
+        assistant: 'Assistent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/devise.uz.yml

@@ -0,0 +1,61 @@
+#Additional translations at https://github.com/plataformatec/devise/wiki/I18n
+uz:
+  devise:
+    confirmations:
+      confirmed: "Your email address has been successfully confirmed."
+      send_instructions: "You will receive an email with instructions for how to confirm your email address in a few minutes."
+      send_paranoid_instructions: "If your email address exists in our database, you will receive an email with instructions for how to confirm your email address in a few minutes."
+    failure:
+      already_authenticated: "You are already signed in."
+      inactive: "Your account is not activated yet."
+      invalid: "Invalid %{authentication_keys}/password or account is not verified yet."
+      locked: "Your account is locked."
+      last_attempt: "You have one more attempt before your account is locked."
+      not_found_in_database: "Invalid %{authentication_keys} or password."
+      timeout: "Your session expired. Please sign in again to continue."
+      unauthenticated: "You need to sign in or sign up before continuing."
+      unconfirmed: "You have to confirm your email address before continuing."
+    mailer:
+      confirmation_instructions:
+        subject: "Confirmation Instructions"
+      reset_password_instructions:
+        subject: "Reset password instructions"
+      unlock_instructions:
+        subject: "Unlock instructions"
+      password_change:
+        subject: "Password Changed"
+    omniauth_callbacks:
+      failure: "Could not authenticate you from %{kind} because \"%{reason}\"."
+      success: "Successfully authenticated from %{kind} account."
+    passwords:
+      no_token: "You can't access this page without coming from a password reset email. If you do come from a password reset email, please make sure you used the full URL provided."
+      send_instructions: "You will receive an email with instructions on how to reset your password in a few minutes."
+      send_paranoid_instructions: "If your email address exists in our database, you will receive a password recovery link at your email address in a few minutes."
+      updated: "Your password has been changed successfully. You are now signed in."
+      updated_not_active: "Your password has been changed successfully."
+    registrations:
+      destroyed: "Bye! Your account has been successfully cancelled. We hope to see you again soon."
+      signed_up: "Welcome! You have signed up successfully."
+      signed_up_but_inactive: "You have signed up successfully. However, we could not sign you in because your account is not yet activated."
+      signed_up_but_locked: "You have signed up successfully. However, we could not sign you in because your account is locked."
+      signed_up_but_unconfirmed: "A message with a confirmation link has been sent to your email address. Please follow the link to activate your account."
+      update_needs_confirmation: "You updated your account successfully, but we need to verify your new email address. Please check your email and follow the confirm link to confirm your new email address."
+      updated: "Your account has been updated successfully."
+    sessions:
+      signed_in: "Signed in successfully."
+      signed_out: "Signed out successfully."
+      already_signed_out: "Signed out successfully."
+    unlocks:
+      send_instructions: "You will receive an email with instructions for how to unlock your account in a few minutes."
+      send_paranoid_instructions: "If your account exists, you will receive an email with instructions for how to unlock it in a few minutes."
+      unlocked: "Your account has been unlocked successfully. Please sign in to continue."
+  errors:
+    messages:
+      already_confirmed: "was already confirmed, please try signing in"
+      confirmation_period_expired: "needs to be confirmed within %{period}, please request a new one"
+      expired: "has expired, please request a new one"
+      not_found: "not found"
+      not_locked: "was not locked"
+      not_saved:
+        one: "1 error prohibited this %{resource} from being saved:"
+        other: "%{count} errors prohibited this %{resource} from being saved:"

config/locales/el.yml

@@ -33,8 +33,33 @@ el:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ el:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Μη έγκυρος τύπος δεδομένων
@@ -92,6 +122,15 @@ el:
         unique: πρέπει να είναι μοναδικό στην κατηγορία και την πύλη
     dyte:
       invalid_message_type: 'Μη έγκυρος τύπος μηνύματος. Δεν επιτρέπεται η ενέργεια'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ el:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ el:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ el:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ el:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ el:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Μοντέλο'
+      sources:
+        account_override: 'Account override'
+        default: 'Προεπιλογή'
+      features:
+        editor: 'Editor'
+        assistant: 'Βοηθός'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/es.yml

@@ -33,8 +33,33 @@ es:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Su solicitud de eliminación de la bandeja de entrada será procesada en algún tiempo.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} asignó la conversación'
+        assignment_with_target: '%{actor} asignó la conversación a %{target}'
+        assign_and_reopen: '%{actor} asignado y reabierto la conversación'
+        assign_and_reopen_with_target: '%{actor} asignó la conversación a %{target} y la reabrió'
+        open: '%{actor} abrió la conversación'
+        close: '%{actor} cerró la conversación'
+        snoozed: '%{actor} silenció la conversación'
+        participant_added: '%{actor} agregó un participante'
+        participant_added_with_target: '%{actor} agregó a %{target} como participante'
+        participant_removed: '%{actor} eliminó un participante'
+        participant_removed_with_target: '%{actor} eliminó %{target} como participante'
+        conversation_attribute_updated: '%{actor} actualizó los atributos de la conversación'
+        ticket_attribute_updated: '%{actor} actualizó los atributos del ticket'
+        ticket_state_updated: '%{actor} actualizó el estado del ticket'
+        custom_action_started: '%{actor} inició una acción personalizada'
+        custom_action_finished: '%{actor} terminó una acción personalizada'
+        quick_reply: '%{actor} usó una respuesta rápida'
+        generic: '%{actor} grabado %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: No puede revocar la sesión actual.
   errors:
     account:
+      not_authorized: No está autorizado a acceder a esta cuenta
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -51,7 +76,7 @@ es:
       invalid_params: 'Inválido, por favor comprueba los parámetros de registro e inténtalo de nuevo'
       failed: Registro fallido
     voice:
-      call_already_accepted: '%{agent_name} is already handling the call.'
+      call_already_accepted: '%{agent_name} ya está gestionando la llamada.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -64,9 +89,14 @@ es:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'La solicitud tardó demasiado en completarse. Por favor, inténtalo de nuevo.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Función de contadores no leídos de conversación no habilitada para esta cuenta
     data_import:
       data_type:
         invalid: Tipo de datos no válido
@@ -92,6 +122,15 @@ es:
         unique: debe ser único en la categoría y el portal
     dyte:
       invalid_message_type: 'Tipo de mensaje inválido. Acción no permitida'
+      realtimekit_credentials_required: 'Las credenciales de Cloudflare RealtimeKit son requeridas. Elimina la integración existente de Dyte y vuelve a crearla con las credenciales Cloudflare RealtimeKit.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Las credenciales de Cloudflare RealtimeKit no son válidas. Por favor, comprueba el ID de cuenta, el ID de la aplicación RealtimeKit y los permisos de token de la API.'
+        missing_credentials: 'ID de la cuenta Cloudflare, ID de la aplicación RealtimeKit, y token API son requeridos.'
+        invalid_api_token: 'El token de la API de Cloudflare no es válido o está inactivo. Por favor, crea un nuevo token con permisos de administración de tiempo real.'
+        invalid_account_or_permissions: 'El ID de cuenta de Cloudflare no es válido, o el token de la API no tiene acceso de Administrador de tiempo real a esta cuenta.'
+        app_not_found: 'El ID de la aplicación RealtimeKit no se ha encontrado en esta cuenta Cloudflare. Por favor, comprueba la aplicación seleccionada.'
+        verification_failed: 'No se han podido verificar las credenciales de Cloudflare RealtimeKit en este momento. Por favor, inténtalo de nuevo.'
     slack:
       invalid_channel_id: 'Canal de slack inválido. Por favor, inténtalo de nuevo'
     whatsapp:
@@ -103,14 +142,15 @@ es:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
-        not_enabled: 'Calling is not enabled for this inbox'
-        no_recording: 'No recording file provided'
-        no_message: 'Call has no associated message'
-        sdp_offer_required: 'sdp_offer is required'
-        contact_phone_required: 'Contact phone number is required'
-        permission_request_failed: 'Failed to send call permission request'
+        not_enabled: 'Llamada no está habilitada para esta bandeja de entrada'
+        already_ended: 'Esta llamada ya ha finalizado'
+        no_recording: 'Ningún archivo de grabación proporcionado'
+        no_message: 'La llamada no tiene ningún mensaje asociado'
+        sdp_offer_required: 'sdp_offer es requerido'
+        contact_phone_required: 'Se requiere un número de teléfono de contacto'
+        permission_request_failed: 'Error al enviar la solicitud de permiso de llamada'
     openai:
-      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
+      invalid_api_key: 'La clave API OpenAI no es válida o revocada. Por favor, compruebe su clave en su panel de control OpenAI.'
     inboxes:
       imap:
         socket_error: Verifique la conexión de red, la dirección IMAP y vuelva a intentarlo.
@@ -142,6 +182,9 @@ es:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Moneda de facturación no válida
+      currency_locked: La moneda de facturación no se puede cambiar después de que se haya configurado la facturación
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -240,11 +283,11 @@ es:
       deleted: Este mensaje se ha eliminado
       whatsapp:
         list_button_label: 'Choose an item'
-        call_permission_request_body: 'We would like to call you regarding your conversation.'
-        unsupported_message: 'This message is unavailable.'
+        call_permission_request_body: 'Nos gustaría llamarte en relación con tu conversación.'
+        unsupported_message: 'Este mensaje no está disponible.'
       voice_call:
-        twilio: 'Voice Call'
-        whatsapp: 'WhatsApp Call'
+        twilio: 'Llamada de voz'
+        whatsapp: 'Llamada de WhatsApp'
       delivery_status:
         error_code: 'Código de error: %{error_code}'
     activity:
@@ -290,8 +333,8 @@ es:
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
       whatsapp_call:
-        permission_requested: 'Sent a call permission request to %{contact_name}.'
-        permission_granted: '%{contact_name} accepted the call permission request.'
+        permission_requested: 'Envió una solicitud de permiso de llamada a %{contact_name}.'
+        permission_granted: '%{contact_name} ha aceptado la solicitud de permiso de llamada.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -356,7 +399,7 @@ es:
       name: 'Lineal'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Crea problemas en Linear directamente desde tu ventana de conversación. Alternativamente, enlaza problemas existentes en Linear para un proceso de seguimiento de problemas más eficiente y ágil.'
-      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
+      attachment_link_title: 'Conversación (%{conversation_id}) con %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -385,9 +428,9 @@ es:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
-      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
-      sync_only_available_documents: 'Sync is only available for processed documents'
-      sync_already_in_progress: 'Document sync is already in progress'
+      sync_not_supported_for_pdf: 'La sincronización no es compatible con documentos PDF'
+      sync_only_available_documents: 'La sincronización sólo está disponible para documentos procesados'
+      sync_already_in_progress: 'La sincronización de documentos ya está en progreso'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -414,29 +457,32 @@ es:
       loading_placeholder: Buscando...
       results_title: Buscar resultados
       results: Buscar resultados
-      results_for: "Search Results for '%{query}'"
-      no_results: "No results found for '%{query}'"
+      results_for: "Resultados de búsqueda para '%{query}'"
+      no_results: "No se han encontrado resultados para '%{query}'"
       found_results:
-        one: Found 1 result
-        other: 'Found %{count} results'
+        one: Se encontró 1 resultado
+        other: 'Se encontraron %{count} resultados'
       submit: Buscar
     toc_header: 'En esta página'
     sidebar:
       help_center: Centro de ayuda
       categories: Categorías
       language: Idioma
-      theme: Theme
+      theme: Tema
       open_sidebar: Abrir barra lateral
       close_sidebar: Cerrar barra lateral
-      browse: Browse
-      back_to_category: Back to %{name}
-      browse_by_topic: Browse by topic
-      browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
-      popular_articles: Popular articles
-      popular_articles_subtitle: What other people are reading right now.
-      popular_label: 'Popular topics:'
-      authors_others: "%{names} and %{count} others"
-      primary_nav: Primary
+      browse: Navegar
+      back_to_category: Regresar a %{name}
+      browse_by_topic: Navegar por tema
+      browse_by_topic_subtitle: Encuentra guías, tutoriales y respuestas organizadas por categoría.
+      popular_articles: Artículos populares
+      popular_articles_subtitle: Lo que otras personas están leyendo ahora mismo.
+      recommended: Artículos recomendados
+      recommended_subtitle: Artículos elegidos a mano para empezar.
+      popular_label: 'Temas populares:'
+      recommended_label: 'Temas recomendados:'
+      authors_others: "%{names} y %{count} otros"
+      primary_nav: Primario
     hero:
       sub_title: Busque aquí los artículos o busque las categorías de abajo.
     common:
@@ -454,11 +500,11 @@ es:
       previous: Anterior
       next: Siguiente
     article_actions:
-      label: Open in
-      view_markdown: View as Markdown
-      open_in_chatgpt: Open in ChatGPT
-      open_in_claude: Open in Claude
-      llm_prompt: "Read the following article and help me understand it: %{url}"
+      label: Abrir en
+      view_markdown: Ver como Markdown
+      open_in_chatgpt: Abrir en ChatGPT
+      open_in_claude: Abrir en Claude
+      llm_prompt: "Lee el siguiente artículo y ayúdame a entenderlo: %{url}"
     footer:
       made_with: Hecho con
     header:
@@ -470,6 +516,7 @@ es:
         light: Claro
         dark: Oscuro
       featured_articles: Artículos destacados
+      recommended: Artículos recomendados
       uncategorized: Sin categoría
     404:
       title: Página no encontrada
@@ -530,11 +577,11 @@ es:
     inbox_already_assigned: 'Inbox has already been assigned to this policy'
   portals:
     articles:
-      captain_not_available: 'Translation requires Captain to be enabled for this account'
-      locale_not_available: 'Locale not available in this portal'
-      category_not_found: 'Category not found in this portal'
-      no_articles_found: 'No articles found to process'
-      invalid_status: 'Invalid status value'
+      captain_not_available: 'La traducción requiere que el Capitán esté habilitado para esta cuenta'
+      locale_not_available: 'Locale no disponible en este portal'
+      category_not_found: 'Categoría no encontrada en este portal'
+      no_articles_found: 'No hay artículos para procesar'
+      invalid_status: 'Valor de estado inválido'
     send_instructions:
       email_required: 'El email es requerido'
       invalid_email_format: 'Invalid email format'
@@ -544,8 +591,31 @@ es:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Deje un modelo en blanco para usar el valor por defecto de YAML para esa función de IA.'
+        use_default: 'Usar por defecto: %{model} (%{model_id})'
+      show:
+        summary: 'Ver ruta del modelo'
+        provider: 'Proveedor'
+        model: 'Modelo'
+      sources:
+        account_override: 'Anulación de cuenta'
+        default: 'Predeterminado'
+      features:
+        editor: 'Editor'
+        assistant: 'Asistente'
+        copilot: 'Copilot'
+        label_suggestion: 'Sugerencia de etiqueta'
+        document_faq_generation: 'Generación de FAQ de documentos'
+        conversation_faq_generation: 'Generación de FAQ de conversación'
+        help_center_article_generation: 'Centro de ayuda para la generación de artículos'
+        onboarding_content_generation: 'Generación de contenidos integrados'
+        help_center_query_translation: 'Traducción de consultas al centro de ayuda'
+        audio_transcription: 'Transcripción de audio'
+        help_center_search: 'Centro de búsqueda de ayuda'
     push_diagnostics:
-      user_not_found: 'User not found.'
-      no_subscriptions_to_test: 'Select at least one subscription to test.'
-      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
-      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."
+      user_not_found: 'Usuario no encontrado.'
+      no_subscriptions_to_test: 'Seleccione al menos una suscripción para probar.'
+      no_subscriptions_to_delete: 'Seleccione al menos una suscripción a eliminar.'
+      subscriptions_deleted: "Suscripción(es) %{count} eliminada(s). El dispositivo(s) del usuario volverá a registrarse en el próximo lanzamiento de la aplicación."

config/locales/et.yml

@@ -33,8 +33,33 @@ et:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ et:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Vigane andmetüüp
@@ -92,6 +122,15 @@ et:
         unique: peab olema kategoorias ja portaalis unikaalne
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ et:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ et:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ et:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ et:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ et:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Vaikimisi'
+      features:
+        editor: 'Editor'
+        assistant: 'Assistent'
+        copilot: 'Kaassõitja'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/fa.yml

@@ -33,8 +33,33 @@ fa:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: درخواست حذف صندوق ورودی شما پس از مدتی پردازش خواهد شد.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ fa:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: نوع داده نامعتبر است
@@ -92,6 +122,15 @@ fa:
         unique: باید منحصر به فرد در دسته‌بندی و پورتال باشد
     dyte:
       invalid_message_type: 'نوع پیام نامعتبر است. اقدام مجاز نیست'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'کانال اسلک نامعتبر است. لطفا دوباره تلاش کنید'
     whatsapp:
@@ -104,6 +143,7 @@ fa:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ fa:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ fa:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ fa:
         light: روشن
         dark: تیره
       featured_articles: مقالات برگزیده
+      recommended: Recommended articles
       uncategorized: دسته بندی نشده
     404:
       title: صفحه یافت نشد
@@ -544,6 +591,29 @@ fa:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'مدل'
+      sources:
+        account_override: 'Account override'
+        default: 'پیش‌فرض'
+      features:
+        editor: 'Editor'
+        assistant: 'دستیار'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/fi.yml

@@ -33,8 +33,33 @@ fi:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ fi:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ fi:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ fi:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ fi:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ fi:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ fi:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ fi:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'Assistentti'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/fr.yml

@@ -33,8 +33,33 @@ fr:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Votre demande de suppression de la boîte de réception sera traitée dans un certain délai.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ fr:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: La fonctionnalité de comptage des conversations non lues n'est pas activée pour ce compte
     data_import:
       data_type:
         invalid: Type de données incorrect
@@ -92,6 +122,15 @@ fr:
         unique: Doit être unique dans la catégorie et le portail
     dyte:
       invalid_message_type: 'Type de message invalide. Action non autorisée'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Canal Slack invalide. Veuillez réessayer'
     whatsapp:
@@ -104,6 +143,7 @@ fr:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer est requis'
@@ -142,6 +182,9 @@ fr:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ fr:
       browse_by_topic_subtitle: Trouvez des guides, des tutoriels et des réponses organisés par catégorie.
       popular_articles: Articles populaires
       popular_articles_subtitle: Ce que les autres lisent en ce moment.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Sujets populaires :'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} et %{count} autres"
       primary_nav: Navigation principale
     hero:
@@ -470,6 +516,7 @@ fr:
         light: Clair
         dark: Sombre
       featured_articles: Articles à la une
+      recommended: Recommended articles
       uncategorized: Non catégorisé
     404:
       title: Page introuvable
@@ -544,6 +591,29 @@ fr:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Modèle'
+      sources:
+        account_override: 'Account override'
+        default: 'Par défaut'
+      features:
+        editor: 'Editor'
+        assistant: 'Assistant IA'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'Utilisateur introuvable.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/he.yml

@@ -33,8 +33,33 @@ he:
     login_saml_user: חשבון זה משתמש באימות SAML. אנא התחבר דרך ספק SAML של הארגון שלך.
     saml_not_available: אימות SAML אינו זמין בהתקנה זו.
     inbox_deletetion_response: בקשת מחיקת תיבת הדואר הנכנס שלך תעובד בקרוב.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ he:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: תכונת SAML לא מופעלת עבור חשבון זה
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: סוג נתונים לא חוקי
@@ -92,6 +122,15 @@ he:
         unique: צריך להיות ייחודי בקטגוריה ובפורטל
     dyte:
       invalid_message_type: 'סוג הודעה לא חוקי. פעולה אסורה'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'ערוץ Slack לא תקין. אנא נסה שוב'
     whatsapp:
@@ -104,6 +143,7 @@ he:
         not_supported: 'אישור מחדש אינו נתמך עבור סוג ערוץ WhatsApp זה.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ he:
       invalid_token: אסימון MFA לא תקין או שפג תוקפו
       invalid_credentials: פרטי התחברות או קוד אימות לא תקינים
       feature_unavailable: תכונת MFA אינה זמינה. אנא הגדר מפתחות הצפנה.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -436,7 +479,10 @@ he:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -472,6 +518,7 @@ he:
         light: בהיר
         dark: כהה
       featured_articles: מאמרים מוצעים
+      recommended: Recommended articles
       uncategorized: ללא קטגוריה
     404:
       title: דף לא נמצא
@@ -554,6 +601,29 @@ he:
     ssl_status:
       custom_domain_not_configured: 'דומיין מותאם אישית לא מוגדר'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'מודל'
+      sources:
+        account_override: 'Account override'
+        default: 'ברירת מחדל'
+      features:
+        editor: 'Editor'
+        assistant: 'עוזר'
+        copilot: 'טייס משנה'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/hi.yml

@@ -33,8 +33,33 @@ hi:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ hi:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ hi:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ hi:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ hi:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ hi:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ hi:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ hi:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'सहायक'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/hr.yml

@@ -33,8 +33,33 @@ hr:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ hr:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ hr:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ hr:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ hr:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -435,7 +478,10 @@ hr:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -471,6 +517,7 @@ hr:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -549,6 +596,29 @@ hr:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'Asistent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/hu.yml

@@ -33,8 +33,33 @@ hu:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: A beérkező üzeneteid törlésére vonatkozó kérésed nem sokára feldolgozásra kerül.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ hu:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Hibás adattípus
@@ -92,6 +122,15 @@ hu:
         unique: egyedinek kell lennie a kategóriában a portálon
     dyte:
       invalid_message_type: 'Hibás üzenet típus. Kérés elutasítva'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Érvénytelen Slack csatorna. Kérjük, próbálja újra'
     whatsapp:
@@ -104,6 +143,7 @@ hu:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ hu:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ hu:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ hu:
         light: Világos mód
         dark: Sötét mód
       featured_articles: Kiemelt cikkek
+      recommended: Recommended articles
       uncategorized: Kategorizálhatatlan
     404:
       title: Az oldal nem található
@@ -544,6 +591,29 @@ hu:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Alapértelmezett'
+      features:
+        editor: 'Editor'
+        assistant: 'Asszisztens'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/hy.yml

@@ -33,8 +33,33 @@ hy:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Ձեր մուտքի ջնջման հարցումը կմշակվի որոշ ժամանակ անց։
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ hy:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Անվավեր տվյալների տեսակ
@@ -92,6 +122,15 @@ hy:
         unique: պետք է լինի եզակի կատեգորիայում և պորտալում
     dyte:
       invalid_message_type: 'Հաղորդագրության անվավեր տեսակ։ Գործողությունը թույլատրված չէ'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Սխալ Slack ալիք։ Խնդրում ենք փորձել կրկին'
     whatsapp:
@@ -104,6 +143,7 @@ hy:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ hy:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ hy:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ hy:
         light: Լուսավոր
         dark: Մութ
       featured_articles: Առաջարկվող հոդվածներ
+      recommended: Recommended articles
       uncategorized: Առանց կատեգորիայի
     404:
       title: Էջը չի գտնվել
@@ -544,6 +591,29 @@ hy:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Նախնական'
+      features:
+        editor: 'Editor'
+        assistant: 'Օգնական'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/id.yml

@@ -33,8 +33,33 @@ id:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Permintaan penghapusan kotak masuk Anda akan diproses dalam beberapa waktu.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -51,7 +76,7 @@ id:
       invalid_params: 'Invalid, please check the signup paramters and try again'
       failed: Pendaftaran gagal
     voice:
-      call_already_accepted: '%{agent_name} is already handling the call.'
+      call_already_accepted: '%{agent_name} sudah menangani panggilan tersebut.'
     assignment_policy:
       not_found: Assignment policy not found
     attachments:
@@ -64,9 +89,14 @@ id:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Fitur penghitung percakapan yang belum dibaca belum diaktifkan untuk akun ini
     data_import:
       data_type:
         invalid: Jenis data tidak valid
@@ -92,6 +122,15 @@ id:
         unique: harus unik dalam kategori dan portal
     dyte:
       invalid_message_type: 'Jenis pesan tidak valid. Tindakan tidak diizinkan'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -103,14 +142,15 @@ id:
         generic: 'Failed to reauthorize WhatsApp. Please try again.'
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
-        not_enabled: 'Calling is not enabled for this inbox'
-        no_recording: 'No recording file provided'
-        no_message: 'Call has no associated message'
-        sdp_offer_required: 'sdp_offer is required'
-        contact_phone_required: 'Contact phone number is required'
-        permission_request_failed: 'Failed to send call permission request'
+        not_enabled: 'Panggilan tidak diaktifkan untuk kotak masuk ini'
+        already_ended: 'This call has already ended'
+        no_recording: 'Tidak ada berkas rekaman yang disediakan'
+        no_message: 'Panggilan tidak memiliki pesan terkait'
+        sdp_offer_required: 'sdp_offer diperlukan'
+        contact_phone_required: 'Nomor telepon kontak wajib diisi'
+        permission_request_failed: 'Permintaan izin panggilan gagal dikirim'
     openai:
-      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
+      invalid_api_key: 'Kunci API OpenAI tidak sah atau dicabut. Silakan periksa kunci Anda di dasbor OpenAI Anda.'
     inboxes:
       imap:
         socket_error: Periksa sambungan jaringan, alamat IMAP, dan coba lagi.
@@ -142,6 +182,9 @@ id:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -240,11 +283,11 @@ id:
       deleted: Pesan ini telah terhapus
       whatsapp:
         list_button_label: 'Choose an item'
-        call_permission_request_body: 'We would like to call you regarding your conversation.'
-        unsupported_message: 'This message is unavailable.'
+        call_permission_request_body: 'Kami ingin menghubungi Anda terkait percakapan Anda.'
+        unsupported_message: 'Pesan ini tidak tersedia.'
       voice_call:
-        twilio: 'Voice Call'
-        whatsapp: 'WhatsApp Call'
+        twilio: 'Panggilan Suara'
+        whatsapp: 'Panggilan WhatsApp'
       delivery_status:
         error_code: 'Error code: %{error_code}'
     activity:
@@ -290,8 +333,8 @@ id:
         issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
         issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
       whatsapp_call:
-        permission_requested: 'Sent a call permission request to %{contact_name}.'
-        permission_granted: '%{contact_name} accepted the call permission request.'
+        permission_requested: 'Mengirim permintaan izin panggilan ke %{contact_name}.'
+        permission_granted: '%{contact_name} menerima permintaan izin panggilan.'
       csat:
         not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
       auto_resolve:
@@ -356,7 +399,7 @@ id:
       name: 'Linear'
       short_description: 'Create and link Linear issues directly from conversations.'
       description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
-      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
+      attachment_link_title: 'Percakapan (#%{conversation_id}) dengan %{name}'
     notion:
       name: 'Notion'
       short_description: 'Integrate databases, documents and pages directly with Captain.'
@@ -385,9 +428,9 @@ id:
       limit_exceeded: 'Document limit exceeded'
       pdf_format_error: 'must be a PDF file'
       pdf_size_error: 'must be less than 10MB'
-      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
-      sync_only_available_documents: 'Sync is only available for processed documents'
-      sync_already_in_progress: 'Document sync is already in progress'
+      sync_not_supported_for_pdf: 'Sinkronisasi tidak didukung untuk dokumen PDF'
+      sync_only_available_documents: 'Sinkronisasi hanya tersedia untuk dokumen yang telah diproses'
+      sync_already_in_progress: 'Sinkronisasi dokumen sedang berlangsung'
       pdf_upload_failed: 'Failed to upload PDF to OpenAI'
       pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
       pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
@@ -414,8 +457,8 @@ id:
       loading_placeholder: Sedang mencari...
       results_title: Hasil pencarian
       results: Hasil Pencarian
-      results_for: "Search Results for '%{query}'"
-      no_results: "No results found for '%{query}'"
+      results_for: "Hasil Pencarian untuk '%{query}'"
+      no_results: "Tidak ada hasil yang ditemukan untuk '%{query}'"
       found_results:
         other: 'Found %{count} results'
       submit: Cari
@@ -433,7 +476,10 @@ id:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -469,6 +515,7 @@ id:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Tanpa Kategori
     404:
       title: Page not found
@@ -539,6 +586,29 @@ id:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'Asisten'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/is.yml

@@ -33,8 +33,33 @@ is:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ is:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ is:
         unique: ætti að vera einstakt í flokki og gátt
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ is:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ is:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ is:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ is:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ is:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'Aðstoðarmaður'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/it.yml

@@ -33,8 +33,33 @@ it:
     login_saml_user: Questo account utilizza autenticazione SAML. Effettua il login dal portale SAML della tua organizzazione.
     saml_not_available: Autenticazione SAML non disponibile in questa installazione.
     inbox_deletetion_response: La tua richiesta di cancellazione inbox verrà elaborata.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: non è un fuso orario valido
       support_email:
@@ -64,9 +89,14 @@ it:
       file_too_large: 'Il file supera la dimensione massima consentita'
       unsupported_content_type: 'Tipo di file non supportato (sono ammessi solo immagini e video)'
       unexpected: 'Si è verificato un errore imprevisto'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: Funzionalità SAML non attiva per questo account
       sso_not_enabled: SAML SSO non è abilitato per questa installazione
+    conversations:
+      unread_counts:
+        feature_not_enabled: Funzione conteggio conversazioni non lette non abilitata per questo account
     data_import:
       data_type:
         invalid: Tipo di dato non valido
@@ -92,6 +122,15 @@ it:
         unique: deve essere unico nella categoria e nel portale
     dyte:
       invalid_message_type: 'Tipo messaggio non valido. Azione non consentita'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Canale slack non valido. Riprova'
     whatsapp:
@@ -104,13 +143,14 @@ it:
         not_supported: 'La riautorizzazione non è supportata per questo tipo di canale WhatsApp.'
       calls:
         not_enabled: 'Le chiamate non sono abilitate per questa inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'Nessun file di registrazione fornito'
         no_message: 'La chiamata non ha messaggi associati'
         sdp_offer_required: 'sdp_offer è richiesto'
         contact_phone_required: 'È richiesto il numero di telefono del contatto'
         permission_request_failed: 'Impossibile inviare la richiesta di autorizzazione di chiamata'
     openai:
-      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
+      invalid_api_key: 'La chiave API OpenAI non è valida o è revocata. Controlla la tua chiave nella dashboard OpenAI.'
     inboxes:
       imap:
         socket_error: Controlla la connessione di rete, l'indirizzo IMAP e riprova.
@@ -142,6 +182,9 @@ it:
       invalid_token: Token MFA non valido o scaduto
       invalid_credentials: Credenziali o codice di verifica non validi
       feature_unavailable: MFA non disponibile. Configura le chiavi di cifratura.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Quantità crediti richiesta
       invalid_credits: Quantità crediti non valida
@@ -241,7 +284,7 @@ it:
       whatsapp:
         list_button_label: 'Scegli un elemento'
         call_permission_request_body: 'Vorremmo chiamarti riguardo alla tua conversazione.'
-        unsupported_message: 'This message is unavailable.'
+        unsupported_message: 'Questo messaggio non è disponibile.'
       voice_call:
         twilio: 'Chiamata Vocale'
         whatsapp: 'Chiamata WhatsApp'
@@ -414,29 +457,32 @@ it:
       loading_placeholder: Ricerca...
       results_title: Risultati di ricerca
       results: Risultati di Ricerca
-      results_for: "Search Results for '%{query}'"
-      no_results: "No results found for '%{query}'"
+      results_for: "Risultati di ricerca per '%{query}'"
+      no_results: "Nessun risultato trovato per '%{query}'"
       found_results:
-        one: Found 1 result
-        other: 'Found %{count} results'
+        one: Trovato 1 risultato
+        other: 'Trovati %{count} risultati'
       submit: Cerca
     toc_header: 'Su questa pagina'
     sidebar:
       help_center: Help Center
       categories: Categorie
       language: Lingua
-      theme: Theme
+      theme: Tema
       open_sidebar: Apri barra laterale
       close_sidebar: Chiudi barra laterale
-      browse: Browse
-      back_to_category: Back to %{name}
-      browse_by_topic: Browse by topic
-      browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
-      popular_articles: Popular articles
-      popular_articles_subtitle: What other people are reading right now.
-      popular_label: 'Popular topics:'
-      authors_others: "%{names} and %{count} others"
-      primary_nav: Primary
+      browse: Esplora
+      back_to_category: Torna a %{name}
+      browse_by_topic: Esplora per argomento
+      browse_by_topic_subtitle: Trova guide, tutorial e risposte organizzate per categoria.
+      popular_articles: Articoli popolari
+      popular_articles_subtitle: Cosa leggono le altre persone in questo momento.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
+      popular_label: 'Argomenti popolari:'
+      recommended_label: 'Recommended topics:'
+      authors_others: "%{names} e %{count} altri"
+      primary_nav: Principale
     hero:
       sub_title: Cerca gli articoli qui oppure sfoglia le categorie qui sotto.
     common:
@@ -454,11 +500,11 @@ it:
       previous: Precedente
       next: Successivo
     article_actions:
-      label: Open in
-      view_markdown: View as Markdown
-      open_in_chatgpt: Open in ChatGPT
-      open_in_claude: Open in Claude
-      llm_prompt: "Read the following article and help me understand it: %{url}"
+      label: Apri in
+      view_markdown: Visualizza come Markdown
+      open_in_chatgpt: Apri in ChatGPT
+      open_in_claude: Apri in Claude
+      llm_prompt: "Leggi il seguente articolo e aiutami a capirlo: %{url}"
     footer:
       made_with: Realizzato con
     header:
@@ -470,6 +516,7 @@ it:
         light: Chiaro
         dark: Scuro
       featured_articles: Articoli in evidenza
+      recommended: Recommended articles
       uncategorized: Senza categoria
     404:
       title: Pagina non trovata
@@ -544,6 +591,29 @@ it:
     ssl_status:
       custom_domain_not_configured: 'Il dominio personalizzato non è configurato'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Modello'
+      sources:
+        account_override: 'Account override'
+        default: 'Predefinito'
+      features:
+        editor: 'Editor'
+        assistant: 'Assistente'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'Utente non trovato.'
       no_subscriptions_to_test: 'Seleziona almeno una subscription da testare.'

config/locales/ja.yml

@@ -33,8 +33,33 @@ ja:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: 受信トレイの削除リクエストは、しばらくしてから処理されます。
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ ja:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: 無効なデータ型。
@@ -92,6 +122,15 @@ ja:
         unique: カテゴリとポータルで一意である必要があります
     dyte:
       invalid_message_type: '無効なメッセージタイプです。アクションは許可されていません'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: '無効なSlackチャンネルです。もう一度お試しください。'
     whatsapp:
@@ -104,6 +143,7 @@ ja:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ ja:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -433,7 +476,10 @@ ja:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -469,6 +515,7 @@ ja:
         light: ライト
         dark: ダーク
       featured_articles: 注目の記事
+      recommended: Recommended articles
       uncategorized: 未分類
     404:
       title: ページが見つかりません
@@ -539,6 +586,29 @@ ja:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'アシスタント'
+        copilot: 'コパイロット'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/ka.yml

@@ -33,8 +33,33 @@ ka:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ ka:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ ka:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ ka:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ ka:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ ka:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ ka:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ ka:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'სტანდარტი'
+      features:
+        editor: 'Editor'
+        assistant: 'მხარდაჭერა'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/ko.yml

@@ -33,8 +33,33 @@ ko:
     login_saml_user: 이 계정은 SAML 인증을 사용합니다. 조직의 SAML 제공자를 통해 로그인하십시오.
     saml_not_available: 이 설치에서는 SAML 인증을 사용할 수 없습니다.
     inbox_deletetion_response: 받은 메시지함 삭제 요청이 곧 처리될 예정입니다.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ ko:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: 이 계정에서는 SAML 기능이 활성화되지 않았습니다
       sso_not_enabled: 이 설치에서는 SAML SSO가 활성화되지 않았습니다
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: 유효하지 않은 데이터 유형
@@ -92,6 +122,15 @@ ko:
         unique: 카테고리와 포털에서 고유해야 합니다
     dyte:
       invalid_message_type: '유효하지 않은 메시지 유형입니다. 작업이 허용되지 않습니다'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: '유효하지 않은 Slack 채널입니다. 다시 시도하십시오'
     whatsapp:
@@ -104,6 +143,7 @@ ko:
         not_supported: '이 유형의 WhatsApp 채널은 재인증을 지원하지 않습니다.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ ko:
       invalid_token: 유효하지 않거나 만료된 MFA 토큰
       invalid_credentials: 유효하지 않은 자격 증명 또는 인증 코드
       feature_unavailable: MFA 기능을 사용할 수 없습니다. 암호화 키를 구성하십시오.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: 크레딧 금액이 필요합니다
       invalid_credits: 유효하지 않은 크레딧 금액
@@ -433,7 +476,10 @@ ko:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -469,6 +515,7 @@ ko:
         light: 밝게
         dark: 어둡게
       featured_articles: 추천 게시물
+      recommended: Recommended articles
       uncategorized: 카테고리가 지정되지 않음
     404:
       title: 페이지를 찾을 수 없습니다
@@ -539,6 +586,29 @@ ko:
     ssl_status:
       custom_domain_not_configured: '사용자 정의 도메인이 구성되지 않았습니다'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: '기본'
+      features:
+        editor: 'Editor'
+        assistant: '어시스턴트'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/lt.yml

@@ -33,8 +33,33 @@ lt:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Jūsų gautųj laiškų aplanko ištrynimo užklausa bus apdorota po kurio laiko.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ lt:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO neįjungta šiai diegimo versijai
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Neteisingas duomenų tipas
@@ -92,6 +122,15 @@ lt:
         unique: turėtų būti unikalūs kategorijoje ir portale
     dyte:
       invalid_message_type: 'Neteisingas pranešimo tipas. Veiksmas neleidžiamas'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ lt:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ lt:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -436,7 +479,10 @@ lt:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -472,6 +518,7 @@ lt:
         light: Šviesus
         dark: Tamsus
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Neįtraukta į kategorijas
     404:
       title: Puslapis nerastas
@@ -554,6 +601,29 @@ lt:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Pagal nutylėjimą'
+      features:
+        editor: 'Editor'
+        assistant: 'Asistentas'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/lv.yml

@@ -33,8 +33,33 @@ lv:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Jūsu iesūtnes dzēšanas pieprasījums pēc kāda laika tiks apstrādāts.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ lv:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Nederīgs datu tips
@@ -92,6 +122,15 @@ lv:
         unique: vajadzētu būt unikālai, kategorijā un portālā
     dyte:
       invalid_message_type: 'Nederīgs ziņojuma veids. Darbība nav atļauta'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Nepareizs Slack kanāls. Lūdzu, mēģiniet vēlreiz'
     whatsapp:
@@ -104,6 +143,7 @@ lv:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ lv:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -435,7 +478,10 @@ lv:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -471,6 +517,7 @@ lv:
         light: Gaišs
         dark: Tumšs
       featured_articles: Piedāvātie raksti
+      recommended: Recommended articles
       uncategorized: Bez kategorijas
     404:
       title: Lapa nav atrasta
@@ -549,6 +596,29 @@ lv:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Noklusējums'
+      features:
+        editor: 'Editor'
+        assistant: 'Asistents'
+        copilot: 'Kopilots'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/ml.yml

@@ -33,8 +33,33 @@ ml:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ ml:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ ml:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ ml:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ ml:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ ml:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ ml:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ ml:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'ഡീഫോൾട്ട്'
+      features:
+        editor: 'Editor'
+        assistant: 'സഹായി'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/ms.yml

@@ -33,8 +33,33 @@ ms:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ ms:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ ms:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ ms:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ ms:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -433,7 +476,10 @@ ms:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -469,6 +515,7 @@ ms:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -539,6 +586,29 @@ ms:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Lalai'
+      features:
+        editor: 'Editor'
+        assistant: 'Pembantu'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/ne.yml

@@ -33,8 +33,33 @@ ne:
     login_saml_user: यो खाता SAML प्रमाणीकरण प्रयोग गर्छ। कृपया आफ्नो संस्थाको SAML प्रदायकमार्फत साइन इन गर्नुहोस्।.
     saml_not_available: यस इन्स्टलेशनमा SAML प्रमाणीकरण उपलब्ध छैन.
     inbox_deletetion_response: तपाईंको पत्रपेटिका मेटाउने अनुरोध केही समयपछि प्रक्रिया हुनेछ।.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ ne:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: यस खाताको लागि SAML सुविधा सक्षम गरिएको छैन
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ ne:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ ne:
         not_supported: 'यस प्रकारको WhatsApp च्यानलमा पुन: अधिकृत समर्थन छैन।.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ ne:
       invalid_token: अवैध वा म्याद सकिएको MFA टोकन
       invalid_credentials: अवैध प्रमाणपत्र वा प्रमाणीकरण कोड
       feature_unavailable: MFA सुविधा उपलब्ध छैन। कृपया इन्क्रिप्सन कुञ्जीहरू सेटअप गर्नुहोस्।.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: क्रेडिट रकम आवश्यक छ
       invalid_credits: अवैध क्रेडिट रकम
@@ -434,7 +477,10 @@ ne:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ ne:
         light: हल्का
         dark: गाढा
       featured_articles: विशेष लेखहरू
+      recommended: Recommended articles
       uncategorized: वर्गीकरण नगरिएको
     404:
       title: पृष्ठ फेला परेन
@@ -544,6 +591,29 @@ ne:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'पूर्वनिर्धारित'
+      features:
+        editor: 'Editor'
+        assistant: 'सहायक'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/nl.yml

@@ -33,8 +33,33 @@ nl:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Uw verzoek tot verwijdering binnen de inbox zal binnen enige tijd worden verwerkt.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ nl:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Ongeldig datatype
@@ -92,6 +122,15 @@ nl:
         unique: moet uniek zijn in de categorie en portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ nl:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ nl:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ nl:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ nl:
         light: Light
         dark: Dark
       featured_articles: Uitgelichte artikelen
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ nl:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'Assistent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/no.yml

@@ -33,8 +33,33 @@
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Innboksen din slettingsforespørsel vil bli behandlet i løpet av en periode.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Ugyldig datatype
@@ -92,6 +122,15 @@
         unique: må være unikt i kategorien og portalen
     dyte:
       invalid_message_type: 'Ugyldig meldingstype. Handlingen er ikke tillatt'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Ugyldig slack kanal. Vennligst prøv på nytt'
     whatsapp:
@@ -104,6 +143,7 @@
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'Assistent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/pl.yml

@@ -33,8 +33,33 @@ pl:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Żądanie usunięcia skrzynki odbiorczej zostanie rozpatrzone za jakiś czas.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ pl:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Nieprawidłowy typ danych
@@ -92,6 +122,15 @@ pl:
         unique: powinno być unikalne w kategorii i portalu
     dyte:
       invalid_message_type: 'Nieprawidłowy typ wiadomości. Niedozwolone działanie.'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ pl:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ pl:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -436,7 +479,10 @@ pl:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -472,6 +518,7 @@ pl:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Bez kategorii
     404:
       title: Page not found
@@ -554,6 +601,29 @@ pl:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Domyślny'
+      features:
+        editor: 'Editor'
+        assistant: 'Asystent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/pt.yml

@@ -33,8 +33,33 @@ pt:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: O seu pedido de eliminação de caixa de entrada será processado mais tarde.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ pt:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Tipo de dados inválido
@@ -92,6 +122,15 @@ pt:
         unique: deve ser único na categoria e no portal
     dyte:
       invalid_message_type: 'Tipo de mensagem inválido. Ação não permitida'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Canal de slack inválido. Por favor, tente novamente'
     whatsapp:
@@ -104,6 +143,7 @@ pt:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ pt:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ pt:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ pt:
         light: Claro
         dark: Escuro
       featured_articles: Artigos destacados
+      recommended: Recommended articles
       uncategorized: Sem categoria
     404:
       title: Página não encontrada
@@ -532,6 +579,29 @@ pt:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Padrão'
+      features:
+        editor: 'Editor'
+        assistant: 'Assistente'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/pt_BR.yml

@@ -33,8 +33,33 @@ pt_BR:
     login_saml_user: Esta conta usa autenticação SAML. Por favor, faça login através do provedor SAML da sua organização.
     saml_not_available: A autenticação SAML não está disponível nesta instalação.
     inbox_deletetion_response: Seu pedido de exclusão da caixa de entrada será processado dentro de algum tempo.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} atribuiu a conversa'
+        assignment_with_target: '%{actor} atribuiu a conversa a %{target}'
+        assign_and_reopen: '%{actor} atribuiu e reabriu a conversa'
+        assign_and_reopen_with_target: '%{actor} atribuiu a conversa a %{target} e a reabriu'
+        open: '%{actor} abriu a conversa'
+        close: '%{actor} fechou a conversa'
+        snoozed: '%{actor} adiou a conversa'
+        participant_added: '%{actor} adicionou um participante'
+        participant_added_with_target: '%{actor} adicionou %{target} como participante'
+        participant_removed: '%{actor} removeu um usuário'
+        participant_removed_with_target: '%{actor} removeu %{target} como participante'
+        conversation_attribute_updated: '%{actor} atualizou atributos de conversa'
+        ticket_attribute_updated: '%{actor} atributos atualizados do ticket'
+        ticket_state_updated: '%{actor} atualizou o estado do ticket'
+        custom_action_started: '%{actor} iniciou uma ação personalizada'
+        custom_action_finished: '%{actor} finalizou uma ação personalizada'
+        quick_reply: '%{actor} usou uma resposta rápida'
+        generic: '%{actor} gravou %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: Você não pode revogar a sessão atual.
   errors:
     account:
+      not_authorized: Você não está autorizado a acessar esta conta
       reporting_timezone:
         invalid: não é um fuso horário válido
       support_email:
@@ -64,9 +89,14 @@ pt_BR:
       file_too_large: 'O arquivo excede o tamanho máximo permitido'
       unsupported_content_type: 'Tipo de arquivo não suportado (apenas imagens e vídeos são permitidos)'
       unexpected: 'Ocorreu um erro inesperado'
+    database:
+      query_canceled: 'A solicitação demorou muito para ser concluída. Tente novamente.'
     saml:
       feature_not_enabled: SAML não está habilitado para esta conta
       sso_not_enabled: O SSO via SAML não está habilitado para esta instalação
+    conversations:
+      unread_counts:
+        feature_not_enabled: O recurso de contagem de conversas não lidas não está habilitado para esta conta
     data_import:
       data_type:
         invalid: Tipo de dado inválido
@@ -92,6 +122,15 @@ pt_BR:
         unique: deve ser único na categoria e no portal
     dyte:
       invalid_message_type: 'Tipo de mensagem inválido. Ação não permitida'
+      realtimekit_credentials_required: 'Credenciais do Cloudflare RealtimeKit são necessárias. Exclua a integração de Dyte existente e crie-a novamente com Cloudflare RealtimeKit credenciais.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'As credenciais do Cloudflare RealtimeKit são inválidas. Verifique o ID da conta, RealtimeKit App ID e as permissões do token de API.'
+        missing_credentials: 'ID da conta Cloudflare, ID do App RealtimeKit e token API são necessários.'
+        invalid_api_token: 'O token API do Cloudflare está inválido ou inativo. Por favor, crie um novo token com permissões de administrador em tempo real.'
+        invalid_account_or_permissions: 'O ID da conta Cloudflare é inválido, ou o token de API não tem acesso de Administrador em tempo real a esta conta.'
+        app_not_found: 'RealtimeKit App ID não foi encontrado nesta conta Cloudflare. Por favor, verifique o app selecionado.'
+        verification_failed: 'Não foi possível verificar as credenciais do Cloudflare RealtimeKit agora. Tente novamente.'
     slack:
       invalid_channel_id: 'Canal de slack inválido. Por favor, tente novamente'
     whatsapp:
@@ -104,6 +143,7 @@ pt_BR:
         not_supported: 'Reautenticação não é suportado por este tipo de canal WhatsApp.'
       calls:
         not_enabled: 'As chamadas não estão habilitadas para esta caixa de entrada'
+        already_ended: 'Esta chamada já terminou'
         no_recording: 'Nenhum arquivo de gravação fornecido'
         no_message: 'A chamada não possui mensagem associada'
         sdp_offer_required: 'sdp_offer é obrigatório'
@@ -142,6 +182,9 @@ pt_BR:
       invalid_token: Token MFA inválido ou expirado
       invalid_credentials: Credenciais ou código de verificação inválidos
       feature_unavailable: O recurso MFA não está disponível. Por favor, configure as chaves de criptografia.
+    billing:
+      invalid_currency: Moeda de cobrança inválida
+      currency_locked: Moeda de faturamento não pode ser alterada após o faturamento ter sido configurado
     topup:
       credits_required: A quantidade de créditos é obrigatória
       invalid_credits: Quantidade de créditos inválida
@@ -414,11 +457,11 @@ pt_BR:
       loading_placeholder: Procurando...
       results_title: Resultados de pesquisa
       results: Resultados da Pesquisa
-      results_for: "Search Results for '%{query}'"
-      no_results: "No results found for '%{query}'"
+      results_for: "Resultados da pesquisa para '%{query}'"
+      no_results: "Nenhum resultado encontrado para '%{query}'"
       found_results:
         one: Um resultado encontrado
-        other: 'Found %{count} results'
+        other: 'Encontrados %{count} resultados'
       submit: Pesquisar
     toc_header: 'Nesta página'
     sidebar:
@@ -434,7 +477,10 @@ pt_BR:
       browse_by_topic_subtitle: Encontre guias, tutoriais e respostas organizados por categoria.
       popular_articles: Artigos populares
       popular_articles_subtitle: O que outras pessoas estão lendo agora.
+      recommended: Artigos recomendados
+      recommended_subtitle: Artigos escolhidos para você começar.
       popular_label: 'Tópicos populares:'
+      recommended_label: 'Tópicos recomendados:'
       authors_others: "%{names} e %{count} outros"
       primary_nav: Primário
     hero:
@@ -470,6 +516,7 @@ pt_BR:
         light: Claro
         dark: Escuro
       featured_articles: Artigos em Destaque
+      recommended: Artigos recomendados
       uncategorized: Não categorizado
     404:
       title: Página não encontrada
@@ -544,6 +591,29 @@ pt_BR:
     ssl_status:
       custom_domain_not_configured: 'Domínio personalizado não está configurado'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Deixe um modelo em branco para usar o padrão YAML para esse recurso AI.'
+        use_default: 'Usar padrão: %{model} (%{model_id})'
+      show:
+        summary: 'Ver roteamento de modelo'
+        provider: 'Fornecedor'
+        model: 'Modelo'
+      sources:
+        account_override: 'Substituição de cliente'
+        default: 'Padrão'
+      features:
+        editor: 'Editores'
+        assistant: 'Assistente'
+        copilot: 'Copiloto'
+        label_suggestion: 'Sugestão de etiqueta'
+        document_faq_generation: 'Documentar geração de FAQ'
+        conversation_faq_generation: 'Conversação de geração FAQ'
+        help_center_article_generation: 'Ajuda da geração de artigo central'
+        onboarding_content_generation: 'Integração de geração de conteúdo'
+        help_center_query_translation: 'Tradução da consulta central de ajuda'
+        audio_transcription: 'Transcrição de áudio'
+        help_center_search: 'Pesquisa central de ajuda'
     push_diagnostics:
       user_not_found: 'Usuário não encontrado.'
       no_subscriptions_to_test: 'Selecione pelo menos uma assinatura para teste.'

config/locales/ro.yml

@@ -33,8 +33,33 @@ ro:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Solicitarea de ștergere a inboxului va fi procesată într-un anumit timp.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ ro:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Tip de date nevalid
@@ -92,6 +122,15 @@ ro:
         unique: ar trebui să fie unic în categorie și portal
     dyte:
       invalid_message_type: 'Tip de mesaj nevalid. Acțiune nepermisă'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ ro:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ ro:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -435,7 +478,10 @@ ro:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -471,6 +517,7 @@ ro:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Necategorizat
     404:
       title: Page not found
@@ -549,6 +596,29 @@ ro:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Implicit'
+      features:
+        editor: 'Editor'
+        assistant: 'Asistent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/ru.yml

@@ -33,8 +33,33 @@ ru:
     login_saml_user: Эта учетная запись использует SAML аутентификацию. Пожалуйста, войдите через SAML провайдера вашей организации.
     saml_not_available: SAML аутентификация не доступна в этой установке.
     inbox_deletetion_response: Ваш запрос на удаление входящих сообщений будет обработан через некоторое время.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: неверный часовой пояс
       support_email:
@@ -64,9 +89,14 @@ ru:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: Функция SAML не включена для этой учетной записи
       sso_not_enabled: SSO SAML не включен для этой установки
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Недопустимый тип данных
@@ -92,6 +122,15 @@ ru:
         unique: Должны быть уникальными в категории и портале
     dyte:
       invalid_message_type: 'Недопустимый тип сообщения. Действие запрещено'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Неправильный канал slack - попробуйте еще раз'
     whatsapp:
@@ -104,6 +143,7 @@ ru:
         not_supported: 'Повторная авторизация не поддерживается для данного типа канала WhatsApp.'
       calls:
         not_enabled: 'Вызов не включен для этого входящего сообщения'
+        already_ended: 'This call has already ended'
         no_recording: 'Файл записи не указан'
         no_message: 'Звонок не имеет связанных сообщений'
         sdp_offer_required: 'Необходимо указать sdp_offer'
@@ -142,6 +182,9 @@ ru:
       invalid_token: Недопустимый или просроченный MFA токен
       invalid_credentials: Неверные учетные данные или проверочный код
       feature_unavailable: Функция MFA недоступна. Пожалуйста, настройте ключи шифрования.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Необходимо ввести сумму кредитов
       invalid_credits: Неверная сумма кредитов
@@ -436,7 +479,10 @@ ru:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -472,6 +518,7 @@ ru:
         light: Светлая
         dark: Тёмная
       featured_articles: Рекомендуемые статьи
+      recommended: Recommended articles
       uncategorized: Без категории
     404:
       title: Страница не найдена
@@ -554,6 +601,29 @@ ru:
     ssl_status:
       custom_domain_not_configured: 'Пользовательский домен не настроен'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Модель'
+      sources:
+        account_override: 'Account override'
+        default: 'По умолчанию'
+      features:
+        editor: 'Editor'
+        assistant: 'Ассистент'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'Пользователь не найден.'
       no_subscriptions_to_test: 'Выберите хотя бы одну подписку для тестирования.'

config/locales/sh.yml

@@ -33,8 +33,33 @@ sh:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ sh:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Nevažeći tip podataka
@@ -92,6 +122,15 @@ sh:
         unique: mora biti jedinstven u kategoriji i portalu
     dyte:
       invalid_message_type: 'Neispravan tip poruke. Akcija nije dozvoljena'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ sh:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ sh:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -436,7 +479,10 @@ sh:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -472,6 +518,7 @@ sh:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -554,6 +601,29 @@ sh:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Zadano'
+      features:
+        editor: 'Editor'
+        assistant: 'Asistent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/sk.yml

@@ -33,8 +33,33 @@ sk:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ sk:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ sk:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ sk:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ sk:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -436,7 +479,10 @@ sk:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -472,6 +518,7 @@ sk:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -554,6 +601,29 @@ sk:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'Asistent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/sl.yml

@@ -33,8 +33,33 @@ sl:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Vaša zahteva za izbris predala bo obdelana čez nekaj časa.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ sl:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Nepravilen podatkovni tip
@@ -92,6 +122,15 @@ sl:
         unique: mora biti edinstven v kategoriji in portalu
     dyte:
       invalid_message_type: 'Neveljavna vrsta sporočila. Dejanje ni dovoljeno'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Neveljaven slack kanal. Prosimo poskusite ponovno'
     whatsapp:
@@ -104,6 +143,7 @@ sl:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ sl:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -436,7 +479,10 @@ sl:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -472,6 +518,7 @@ sl:
         light: Svetlo
         dark: Temno
       featured_articles: Predstavljeni članki
+      recommended: Recommended articles
       uncategorized: Nekategorizirano
     404:
       title: Stran ni najdena
@@ -554,6 +601,29 @@ sl:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Privzeto'
+      features:
+        editor: 'Editor'
+        assistant: 'Pomočnik'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/sq.yml

@@ -33,8 +33,33 @@ sq:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ sq:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'Ndodhi një gabim i papritur'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ sq:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ sq:
         not_supported: 'Riautorizimi nuk mbështetet për këtë lloj kanali të WhatsApp-it.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ sq:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ sq:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ sq:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ sq:
     ssl_status:
       custom_domain_not_configured: 'Domeni i personalizuar nuk është konfiguruar'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Parazgjedhje'
+      features:
+        editor: 'Editor'
+        assistant: 'Asistent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/sr.yml

@@ -33,8 +33,33 @@ sr-Latn:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ sr-Latn:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Neispravan tip podatka
@@ -92,6 +122,15 @@ sr-Latn:
         unique: treba biti jedinstvena u kategoriji i portalu
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ sr-Latn:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ sr-Latn:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -435,7 +478,10 @@ sr-Latn:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -471,6 +517,7 @@ sr-Latn:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -549,6 +596,29 @@ sr-Latn:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Predefinisano'
+      features:
+        editor: 'Editor'
+        assistant: 'Asistent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/sv.yml

@@ -33,8 +33,33 @@ sv:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ sv:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ sv:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ sv:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ sv:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ sv:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ sv:
         light: Ljus
         dark: Mörk
       featured_articles: Utvalda artiklar
+      recommended: Recommended articles
       uncategorized: Okategoriserade
     404:
       title: Sidan kunde inte hittas
@@ -544,6 +591,29 @@ sv:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'Assistent'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/ta.yml

@@ -33,8 +33,33 @@ ta:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ ta:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ ta:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ ta:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ ta:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ ta:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ ta:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ ta:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'இயல்புநிலை'
+      features:
+        editor: 'Editor'
+        assistant: 'உதவியாளர்'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/th.yml

@@ -33,8 +33,33 @@ th:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ th:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ th:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ th:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ th:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -433,7 +476,10 @@ th:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -469,6 +515,7 @@ th:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -539,6 +586,29 @@ th:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'ผู้ช่วย'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/tl.yml

@@ -33,8 +33,33 @@ tl:
     login_saml_user: Gumagamit ang account na ito ng SAML na pagpapatotoo. Mangyaring mag-sign in sa pamamagitan ng SAML provider ng iyong organisasyon.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ tl:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: Hindi naka-enable ang tampok na SAML para sa account na ito
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Hindi wastong uri ng datos
@@ -92,6 +122,15 @@ tl:
         unique: dapat ay natatangi sa kategorya at portal
     dyte:
       invalid_message_type: 'Hindi wastong uri ng mensahe. Hindi pinapayagan ang aksyon'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ tl:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ tl:
       invalid_token: Hindi wastong o paso na ang MFA token
       invalid_credentials: Hindi wastong kredensyal o code ng beripikasyon
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ tl:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ tl:
         light: Maliwanag
         dark: Madilim
       featured_articles: Mga Tampok na Artikulo
+      recommended: Recommended articles
       uncategorized: Walang kategorya
     404:
       title: Hindi makita ang pahina
@@ -544,6 +591,29 @@ tl:
     ssl_status:
       custom_domain_not_configured: 'Hindi nakaayos ang custom domain'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'Katulong'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/tr.yml

@@ -33,8 +33,33 @@ tr:
     login_saml_user: Bu hesap SAML kimlik doğrulaması kullanmaktadır. Lütfen kuruluşunuzun SAML sağlayıcısı aracılığıyla oturum açın.
     saml_not_available: SAML kimlik doğrulaması bu kurulumda mevcut değildir.
     inbox_deletetion_response: Gelen kutusu silme isteğiniz bir süre sonra işleme alınacaktır.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: geçerli bir saat dilimi değil
       support_email:
@@ -64,9 +89,14 @@ tr:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: Bu hesap için SAML özelliği etkinleştirilmemiş
       sso_not_enabled: SAML SSO bu kurulum için etkinleştirilmemiş
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Hatalı veri türü
@@ -92,6 +122,15 @@ tr:
         unique: kategori ve portalde tekil olmalı
     dyte:
       invalid_message_type: 'Geçersiz mesaj türü. İşlem izin verilmiyor'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Geçersiz Slack kanalı. Lütfen tekrar deneyin'
     whatsapp:
@@ -104,6 +143,7 @@ tr:
         not_supported: 'Bu tür WhatsApp kanalları için yeniden yetkilendirme desteklenmemektedir.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ tr:
       invalid_token: Geçersiz veya süresi dolmuş MFA jetonu
       invalid_credentials: Geçersiz kimlik bilgileri veya doğrulama kodu
       feature_unavailable: MFA özelliği kullanılamıyor. Lütfen şifreleme anahtarlarını yapılandırın.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ tr:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ tr:
         light: Açık Mod
         dark: Koyu Mod
       featured_articles: Öne Çıkan Makaleler
+      recommended: Recommended articles
       uncategorized: Kategorize Edilmemiş
     404:
       title: Sayfa bulunamadı
@@ -544,6 +591,29 @@ tr:
     ssl_status:
       custom_domain_not_configured: 'Özel alan adı yapılandırılmamış'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Varsayılan'
+      features:
+        editor: 'Editor'
+        assistant: 'Asistan'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/uk.yml

@@ -33,8 +33,33 @@ uk:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Ваш запит на видалення буде оброблений протягом деякого часу.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ uk:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Некоректний тип даних
@@ -92,6 +122,15 @@ uk:
         unique: має бути унікальним на категорії і порталі
     dyte:
       invalid_message_type: 'Невірний тип повідомлення. Дію не дозволено'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Недійсний канал slack. Будь ласка, спробуйте ще раз'
     whatsapp:
@@ -104,6 +143,7 @@ uk:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ uk:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -436,7 +479,10 @@ uk:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -472,6 +518,7 @@ uk:
         light: Світла
         dark: Темна
       featured_articles: Вибрані статті
+      recommended: Recommended articles
       uncategorized: Без категорії
     404:
       title: Сторінку не знайдено
@@ -554,6 +601,29 @@ uk:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'За замовчуванням'
+      features:
+        editor: 'Editor'
+        assistant: 'Асистент'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/ur.yml

@@ -33,8 +33,33 @@ ur:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ ur:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ ur:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ ur:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ ur:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ ur:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ ur:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ ur:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'اسسٹنٹ'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/ur_IN.yml

@@ -33,8 +33,33 @@ ur:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ ur:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Invalid data type
@@ -92,6 +122,15 @@ ur:
         unique: should be unique in the category and portal
     dyte:
       invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ ur:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ ur:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -434,7 +477,10 @@ ur:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -470,6 +516,7 @@ ur:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Uncategorized
     404:
       title: Page not found
@@ -544,6 +591,29 @@ ur:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'ڈیفالٹ'
+      features:
+        editor: 'Editor'
+        assistant: 'اسسٹنٹ'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/uz.yml

@@ -0,0 +1,621 @@
+#Files in the config/locales directory are used for internationalization
+#and are automatically loaded by Rails. If you want to use locales other
+#than English, add the necessary files in this directory.
+#To use the locales, use `I18n.t`:
+#I18n.t 'hello'
+#In views, this is aliased to just `t`:
+#<%= t('hello') %>
+#To use a different locale, set it with `I18n.locale`:
+#I18n.locale = :es
+#This would use the information in config/locales/es.yml.
+#The following keys must be escaped otherwise they will not be retrieved by
+#the default I18n backend:
+#true, false, on, off, yes, no
+#Instead, surround them with single quotes.
+#en:
+#'true': 'foo'
+#To learn more, please read the Rails Internationalization guide
+#available at https://guides.rubyonrails.org/i18n.html.
+uz:
+  hello: 'Hello world'
+  inbox:
+    reauthorization:
+      success: 'Channel reauthorized successfully'
+      not_required: 'Reauthorization is not required for this inbox'
+      invalid_channel: 'Invalid channel type for reauthorization'
+  auth:
+    saml:
+      invalid_email: 'Please enter a valid email address'
+      authentication_failed: 'Authentication failed. Please check your credentials and try again.'
+  messages:
+    reset_password: Request for password reset is successful. A email with instructions will be sent to your email if it exists.
+    reset_password_saml_user: This account uses SAML authentication. Password reset is not available. Please contact your administrator.
+    login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
+    saml_not_available: SAML authentication is not available in this installation.
+    inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
+  errors:
+    account:
+      not_authorized: You are not authorized to access this account
+      reporting_timezone:
+        invalid: is not a valid timezone
+      support_email:
+        invalid: is not a valid email address
+    validations:
+      presence: must not be blank
+    webhook:
+      invalid: Invalid events
+    signup:
+      disposable_email: We do not allow disposable emails
+      blocked_domain: This domain is not allowed. If you believe this is a mistake, please contact support.
+      invalid_email: You have entered an invalid email
+      email_already_exists: 'You have already signed up for an account with %{email}'
+      invalid_params: 'Invalid, please check the signup paramters and try again'
+      failed: Signup failed
+    voice:
+      call_already_accepted: '%{agent_name} is already handling the call.'
+    assignment_policy:
+      not_found: Assignment policy not found
+    attachments:
+      invalid: Invalid attachment
+    upload:
+      missing_input: 'No file or URL provided'
+      invalid_url: 'Invalid URL provided'
+      fetch_failed: 'Failed to fetch file from URL'
+      fetch_failed_with_message: 'Failed to fetch file from URL: %{message}'
+      file_too_large: 'File exceeds the maximum allowed size'
+      unsupported_content_type: 'File type not supported (only images and videos are allowed)'
+      unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
+    saml:
+      feature_not_enabled: SAML feature not enabled for this account
+      sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
+    data_import:
+      data_type:
+        invalid: Invalid data type
+    contacts:
+      import:
+        failed: File is blank
+      export:
+        success: We will notify you once contacts export file is ready to view.
+      email:
+        invalid: Invalid email
+      phone_number:
+        invalid: should be in e164 format
+    companies:
+      domain:
+        invalid: must be a valid domain name
+      search:
+        query_missing: Specify search string with parameter q
+    messages:
+      search:
+        time_range_limit_exceeded: 'Search is limited to the last %{days} days'
+    categories:
+      locale:
+        unique: should be unique in the category and portal
+    dyte:
+      invalid_message_type: 'Invalid message type. Action not permitted'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
+    slack:
+      invalid_channel_id: 'Invalid slack channel. Please try again'
+    whatsapp:
+      token_exchange_failed: 'Failed to exchange code for access token. Please try again.'
+      invalid_token_permissions: 'The access token does not have the required permissions for WhatsApp.'
+      phone_info_fetch_failed: 'Failed to fetch phone number information. Please try again.'
+      phone_number_already_exists: 'Channel already exists for this phone number: %{phone_number}, please contact support if the error persists'
+      reauthorization:
+        generic: 'Failed to reauthorize WhatsApp. Please try again.'
+        not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
+      calls:
+        not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
+        no_recording: 'No recording file provided'
+        no_message: 'Call has no associated message'
+        sdp_offer_required: 'sdp_offer is required'
+        contact_phone_required: 'Contact phone number is required'
+        permission_request_failed: 'Failed to send call permission request'
+    openai:
+      invalid_api_key: 'OpenAI API key is invalid or revoked. Please check your key in your OpenAI dashboard.'
+    inboxes:
+      imap:
+        socket_error: Please check the network connection, IMAP address and try again.
+        no_response_error: Please check the IMAP credentials and try again.
+        host_unreachable_error: Host unreachable, Please check the IMAP address, IMAP port and try again.
+        connection_timed_out_error: Connection timed out for %{address}:%{port}
+        connection_closed_error: Connection closed.
+      smtp:
+        authentication_error: SMTP authentication failed. Please verify your login credentials.
+        connection_error: Could not connect to SMTP server. Please check the server address and port.
+        ssl_error: SSL/TLS error. Please verify your encryption settings.
+        smtp_error: SMTP server error. Please check your configuration and try again.
+      validations:
+        name: should not start or end with symbols, and it should not have < > / \ @ characters.
+    custom_filters:
+      number_of_records: Limit reached. The maximum number of allowed custom filters for a user per account is 1000.
+      invalid_attribute: Invalid attribute key - [%{key}]. The key should be one of [%{allowed_keys}] or a custom attribute defined in the account.
+      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
+      invalid_query_operator: Query operator must be either "AND" or "OR".
+      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      attribute_key_format: must only contain letters, numbers, underscores, hyphens, and dots
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
+    mfa:
+      already_enabled: MFA is already enabled
+      not_enabled: MFA is not enabled
+      invalid_code: Invalid verification code
+      invalid_backup_code: Invalid backup code
+      invalid_token: Invalid or expired MFA token
+      invalid_credentials: Invalid credentials or verification code
+      feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
+    topup:
+      credits_required: Credits amount is required
+      invalid_credits: Invalid credits amount
+      invalid_option: Invalid topup option
+      plan_not_eligible: Top-ups are only available for paid plans. Please upgrade your plan first.
+      stripe_customer_not_configured: Stripe customer not configured
+      no_payment_method: No payment methods found. Please add a payment method before making a purchase.
+    reports:
+      date_range_too_long: Date range cannot exceed 6 months
+  profile:
+    mfa:
+      enabled: MFA enabled successfully
+      disabled: MFA disabled successfully
+    account_saml_settings:
+      invalid_certificate: must be a valid X.509 certificate in PEM format
+  reports:
+    period: Reporting period %{since} to %{until}
+    utc_warning: The report generated is in UTC timezone
+    agent_csv:
+      agent_name: Agent name
+      conversations_count: Assigned conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
+    inbox_csv:
+      inbox_name: Inbox name
+      inbox_type: Inbox type
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
+    label_csv:
+      label_title: Label
+      conversations_count: No. of conversations
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
+      avg_reply_time: Avg reply time
+      resolution_count: Resolution Count
+    team_csv:
+      team_name: Team name
+      conversations_count: Conversations count
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
+    conversation_csv:
+      conversations_count: Conversations
+      incoming_messages_count: Messages received
+      outgoing_messages_count: Messages sent
+      avg_first_response_time: Avg first response time
+      avg_resolution_time: Avg resolution time
+      resolution_count: Resolution count
+      avg_customer_waiting_time: Avg customer waiting time
+    conversation_traffic_csv:
+      timezone: Timezone
+    sla_csv:
+      conversation_id: Conversation ID
+      sla_policy_breached: SLA Policy
+      assignee: Assignee
+      team: Team
+      inbox: Inbox
+      labels: Labels
+      conversation_link: Link to the Conversation
+      breached_events: Breached Events
+    default_group_by: day
+    csat:
+      headers:
+        contact_name: Contact Name
+        contact_email_address: Contact Email Address
+        contact_phone_number: Contact Phone Number
+        link_to_the_conversation: Link to the conversation
+        agent_name: Agent Name
+        rating: Rating
+        feedback: Feedback Comment
+        recorded_at: Recorded date
+        review_notes: Review Notes
+  notifications:
+    notification_title:
+      conversation_creation: 'A conversation (#%{display_id}) has been created in %{inbox_name}'
+      conversation_assignment: 'A conversation (#%{display_id}) has been assigned to you'
+      assigned_conversation_new_message: 'A new message is created in conversation (#%{display_id})'
+      conversation_mention: 'You have been mentioned in conversation (#%{display_id})'
+      sla_missed_first_response: 'SLA target first response missed for conversation (#%{display_id})'
+      sla_missed_next_response: 'SLA target next response missed for conversation (#%{display_id})'
+      sla_missed_resolution: 'SLA target resolution missed for conversation (#%{display_id})'
+    attachment: 'Attachment'
+    no_content: 'No content'
+  conversations:
+    captain:
+      handoff: 'Transferring to another agent for further assistance.'
+    messages:
+      instagram_story_content: '%{story_sender} mentioned you in the story: '
+      instagram_deleted_story_content: This story is no longer available.
+      instagram_shared_story_content: 'Shared story'
+      instagram_shared_post_content: 'Shared post'
+      deleted: This message was deleted
+      whatsapp:
+        list_button_label: 'Choose an item'
+        call_permission_request_body: 'We would like to call you regarding your conversation.'
+        unsupported_message: 'This message is unavailable.'
+      voice_call:
+        twilio: 'Voice Call'
+        whatsapp: 'WhatsApp Call'
+      delivery_status:
+        error_code: 'Error code: %{error_code}'
+    activity:
+      captain:
+        resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
+        resolved_with_reason: 'Conversation was marked resolved by %{user_name} (%{reason})'
+        resolved_by_tool: 'Conversation was marked resolved by %{user_name}: %{reason}'
+        open: 'Conversation was marked open by %{user_name}'
+        open_with_reason: 'Conversation was marked open by %{user_name} (%{reason})'
+        auto_opened_after_agent_reply: 'Conversation was marked open automatically after an agent reply'
+      agent_bot:
+        error_moved_to_open: 'Conversation was marked open by system due to an error with the agent bot.'
+      status:
+        resolved: 'Conversation was marked resolved by %{user_name}'
+        contact_resolved: 'Conversation was resolved by %{contact_name}'
+        open: 'Conversation was reopened by %{user_name}'
+        pending: 'Conversation was marked as pending by %{user_name}'
+        snoozed: 'Conversation was snoozed by %{user_name}'
+        auto_resolved_days: 'Conversation was marked resolved by system due to %{count} days of inactivity'
+        auto_resolved_hours: 'Conversation was marked resolved by system due to %{count} hours of inactivity'
+        auto_resolved_minutes: 'Conversation was marked resolved by system due to %{count} minutes of inactivity'
+        system_auto_open: System reopened the conversation due to a new incoming message.
+      priority:
+        added: '%{user_name} set the priority to %{new_priority}'
+        updated: '%{user_name} changed the priority from %{old_priority} to %{new_priority}'
+        removed: '%{user_name} removed the priority'
+      assignee:
+        self_assigned: '%{user_name} self-assigned this conversation'
+        assigned: 'Assigned to %{assignee_name} by %{user_name}'
+        removed: 'Conversation unassigned by %{user_name}'
+      team:
+        assigned: 'Assigned to %{team_name} by %{user_name}'
+        assigned_with_assignee: 'Assigned to %{assignee_name} via %{team_name} by %{user_name}'
+        removed: 'Unassigned from %{team_name} by %{user_name}'
+      labels:
+        added: '%{user_name} added %{labels}'
+        removed: '%{user_name} removed %{labels}'
+      sla:
+        added: '%{user_name} added SLA policy %{sla_name}'
+        removed: '%{user_name} removed SLA policy %{sla_name}'
+      linear:
+        issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
+        issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
+        issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
+      whatsapp_call:
+        permission_requested: 'Sent a call permission request to %{contact_name}.'
+        permission_granted: '%{contact_name} accepted the call permission request.'
+      csat:
+        not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
+      auto_resolve:
+        not_sent_due_to_messaging_window: 'Auto-resolve message not sent due to outgoing message restrictions'
+      muted: '%{user_name} has muted the conversation'
+      unmuted: '%{user_name} has unmuted the conversation'
+      auto_resolution_message: 'Resolving the conversation as it has been inactive for a while. Please start a new conversation if you need further assistance.'
+    templates:
+      greeting_message_body: '%{account_name} typically replies in a few hours.'
+      ways_to_reach_you_message_body: 'Give the team a way to reach you.'
+      email_input_box_message_body: 'Get notified by email'
+      csat_input_message_body: 'Please rate the conversation'
+    reply:
+      email:
+        header:
+          notifications: 'Notifications'
+          from_with_name: '%{assignee_name} from %{inbox_name} <%{from_email}>'
+          reply_with_name: '%{assignee_name} from %{inbox_name} <reply+%{reply_email}>'
+          friendly_name: '%{sender_name} from %{business_name} <%{from_email}>'
+          professional_name: '%{business_name} <%{from_email}>'
+      channel_email:
+        header:
+          reply_with_name: '%{assignee_name} from %{inbox_name} <%{from_email}>'
+          reply_with_inbox_name: '%{inbox_name} <%{from_email}>'
+      email_subject: 'New messages on this conversation'
+      transcript_subject: 'Conversation Transcript'
+    survey:
+      response: 'Please rate this conversation, %{link}'
+  contacts:
+    online:
+      delete: '%{contact_name} is Online, please try again later'
+  integration_apps:
+    #Note: webhooks and dashboard_apps don't need short_description as they use different modal components
+    dashboard_apps:
+      name: 'Dashboard Apps'
+      description: 'Dashboard Apps allow you to create and embed applications that display user information, orders, or payment history, providing more context to your customer support agents.'
+    dyte:
+      name: 'Cloudflare RealtimeKit'
+      short_description: 'Start video/voice calls with customers directly from Chatwoot.'
+      description: 'Cloudflare RealtimeKit lets your agents start video/voice calls with your customers directly from Chatwoot.'
+      meeting_name: '%{agent_name} has started a meeting'
+    slack:
+      name: 'Slack'
+      short_description: 'Receive notifications and respond to conversations directly in Slack.'
+      description: "Integrate Chatwoot with Slack to keep your team in sync. This integration allows you to receive notifications for new conversations and respond to them directly within Slack's interface."
+    webhooks:
+      name: 'Webhooks'
+      description: 'Webhook events provide real-time updates about activities in your Chatwoot account. You can subscribe to your preferred events, and Chatwoot will send you HTTP callbacks with the updates.'
+    dialogflow:
+      name: 'Dialogflow'
+      short_description: 'Build chatbots to handle initial queries before transferring to agents.'
+      description: 'Build chatbots with Dialogflow and easily integrate them into your inbox. These bots can handle initial queries before transferring them to a customer service agent.'
+    google_translate:
+      name: 'Google Translate'
+      short_description: 'Automatically translate customer messages for agents.'
+      description: "Integrate Google Translate to help agents easily translate customer messages. This integration automatically detects the language and converts it to the agent's or admin's preferred language."
+    openai:
+      name: 'OpenAI'
+      short_description: 'AI-powered reply suggestions, summarization, and message enhancement.'
+      description: 'Leverage the power of large language models from OpenAI with the features such as reply suggestions, summarization, message rephrasing, spell-checking, and label classification.'
+    linear:
+      name: 'Linear'
+      short_description: 'Create and link Linear issues directly from conversations.'
+      description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
+      attachment_link_title: 'Conversation (#%{conversation_id}) with %{name}'
+    notion:
+      name: 'Notion'
+      short_description: 'Integrate databases, documents and pages directly with Captain.'
+      description: 'Connect your Notion workspace to enable Captain to access and generate intelligent responses using content from your databases, documents, and pages to provide more contextual customer support.'
+    shopify:
+      name: 'Shopify'
+      short_description: 'Access order details and customer data from your Shopify store.'
+      description: 'Connect your Shopify store to access order details, customer information, and product data directly within your conversations and helps your support team provide faster, more contextual assistance to your customers.'
+    leadsquared:
+      name: 'LeadSquared'
+      short_description: 'Sync your contacts and conversations with LeadSquared CRM.'
+      description: 'Sync your contacts and conversations with LeadSquared CRM. This integration automatically creates leads in LeadSquared when new contacts are added, and logs conversation activity to provide your sales team with complete context.'
+  captain:
+    copilot_message_required: Message is required
+    copilot_error: 'Please connect an assistant to this inbox to use Copilot'
+    copilot_limit: 'You are out of Copilot credits. You can buy more credits from the billing section.'
+    upgrade: 'Upgrade your plan to enable Captain AI'
+    disabled: 'Captain AI is disabled for this account.'
+    api_key_missing: 'Captain AI API key is not configured.'
+    copilot:
+      using_tool: 'Using tool %{function_name}'
+      completed_tool_call: 'Completed %{function_name} tool call'
+      invalid_tool_call: 'Invalid tool call'
+      tool_not_available: 'Tool not available'
+    documents:
+      limit_exceeded: 'Document limit exceeded'
+      pdf_format_error: 'must be a PDF file'
+      pdf_size_error: 'must be less than 10MB'
+      sync_not_supported_for_pdf: 'Sync is not supported for PDF documents'
+      sync_only_available_documents: 'Sync is only available for processed documents'
+      sync_already_in_progress: 'Document sync is already in progress'
+      pdf_upload_failed: 'Failed to upload PDF to OpenAI'
+      pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
+      pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
+      pdf_processing_success: 'Successfully processed PDF document %{document_id}'
+      faq_generation_complete: 'FAQ generation complete. Total FAQs created: %{count}'
+      using_paginated_faq: 'Using paginated FAQ generation for document %{document_id}'
+      using_standard_faq: 'Using standard FAQ generation for document %{document_id}'
+      response_creation_error: 'Error in creating response document: %{error}'
+      missing_openai_file_id: 'Document must have openai_file_id for paginated processing'
+      openai_api_error: 'OpenAI API Error: %{error}'
+      starting_paginated_faq: 'Starting paginated FAQ generation (%{pages_per_chunk} pages per chunk)'
+      stopping_faq_generation: 'Stopping processing. Reason: %{reason}'
+      paginated_faq_complete: 'Paginated generation complete. Total FAQs: %{total_faqs}, Pages processed: %{pages_processed}'
+      processing_pages: 'Processing pages %{start}-%{end} (iteration %{iteration})'
+      chunk_generated: 'Chunk generated %{chunk_faqs} FAQs. Total so far: %{total_faqs}'
+      page_processing_error: 'Error processing pages %{start}-%{end}: %{error}'
+    custom_tool:
+      slug_generation_failed: 'Unable to generate unique slug after 5 attempts'
+      limit_exceeded: 'You can create a maximum of %{limit} custom tools per account'
+  public_portal:
+    search:
+      search_placeholder: Search for article by title or body...
+      empty_placeholder: No results found.
+      loading_placeholder: Searching...
+      results_title: Search results
+      results: Search Results
+      results_for: "Search Results for '%{query}'"
+      no_results: "No results found for '%{query}'"
+      found_results:
+        one: Found 1 result
+        other: 'Found %{count} results'
+      submit: Search
+    toc_header: 'On this page'
+    sidebar:
+      help_center: Help Center
+      categories: Categories
+      language: Language
+      theme: Theme
+      open_sidebar: Open sidebar
+      close_sidebar: Close sidebar
+      browse: Browse
+      back_to_category: Back to %{name}
+      browse_by_topic: Browse by topic
+      browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
+      popular_articles: Popular articles
+      popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
+      popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
+      authors_others: "%{names} and %{count} others"
+      primary_nav: Primary
+    hero:
+      sub_title: Search for the articles here or browse the categories below.
+    common:
+      home: Home
+      last_updated_on: Last updated on %{last_updated_on}
+      view_all_articles: View all
+      article: article
+      articles: articles
+      author: author
+      authors: authors
+      other: other
+      others: others
+      by: By
+      no_articles: There are no articles here
+      previous: Previous
+      next: Next
+    article_actions:
+      label: Open in
+      view_markdown: View as Markdown
+      open_in_chatgpt: Open in ChatGPT
+      open_in_claude: Open in Claude
+      llm_prompt: "Read the following article and help me understand it: %{url}"
+    footer:
+      made_with: Made with
+    header:
+      go_to_homepage: Website
+      visit_website: Visit website
+      appearance:
+        title: Appearance
+        system: System
+        light: Light
+        dark: Dark
+      featured_articles: Featured Articles
+      recommended: Recommended articles
+      uncategorized: Uncategorized
+    404:
+      title: Page not found
+      description: We couldn't find the page you were looking for.
+      back_to_home: Go to home page
+    not_active:
+      title: Help Center Unavailable
+      description: Please contact the site administrator for more information.
+      action: If you are the administrator, please upgrade your plan to restore access.
+  slack_unfurl:
+    fields:
+      name: Name
+      email: Email
+      phone_number: Phone
+      company_name: Company
+      inbox_name: Inbox
+      inbox_type: Inbox Type
+    button: Open conversation
+  time_units:
+    days:
+      one: '%{count} day'
+      other: '%{count} days'
+    hours:
+      one: '%{count} hour'
+      other: '%{count} hours'
+    minutes:
+      one: '%{count} minute'
+      other: '%{count} minutes'
+    seconds:
+      one: '%{count} second'
+      other: '%{count} seconds'
+  auto_assignment:
+    default_policy_name: 'Default Policy'
+    policy_actor: 'Automation System via %{policy_name}'
+  automation:
+    system_name: 'Automation System'
+  crm:
+    no_message: 'No messages in conversation'
+    attachment: '[Attachment: %{type}]'
+    no_content: '[No content]'
+    created_activity: |
+      New conversation started on %{brand_name}
+
+      Channel: %{channel_info}
+      Created: %{formatted_creation_time}
+      Conversation ID: %{display_id}
+      View in %{brand_name}: %{url}
+    transcript_activity: |
+      Conversation Transcript from %{brand_name}
+
+      Channel: %{channel_info}
+      Conversation ID: %{display_id}
+      View in %{brand_name}: %{url}
+
+      Transcript:
+      %{format_messages}
+  agent_capacity_policy:
+    inbox_already_assigned: 'Inbox has already been assigned to this policy'
+  portals:
+    articles:
+      captain_not_available: 'Translation requires Captain to be enabled for this account'
+      locale_not_available: 'Locale not available in this portal'
+      category_not_found: 'Category not found in this portal'
+      no_articles_found: 'No articles found to process'
+      invalid_status: 'Invalid status value'
+    send_instructions:
+      email_required: 'Email is required'
+      invalid_email_format: 'Invalid email format'
+      custom_domain_not_configured: 'Custom domain is not configured'
+      instructions_sent_successfully: 'Instructions sent successfully'
+      subject: 'Finish setting up %{custom_domain}'
+    ssl_status:
+      custom_domain_not_configured: 'Custom domain is not configured'
+  super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Default'
+      features:
+        editor: 'Editor'
+        assistant: 'Assistant'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
+    push_diagnostics:
+      user_not_found: 'User not found.'
+      no_subscriptions_to_test: 'Select at least one subscription to test.'
+      no_subscriptions_to_delete: 'Select at least one subscription to delete.'
+      subscriptions_deleted: "Deleted %{count} subscription(s). The user's device(s) will re-register on next app launch."

config/locales/vi.yml

@@ -33,8 +33,33 @@ vi:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: Yêu cầu xoá hộp thư của bạn sẽ được xử lý.
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ vi:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: Kiểu dữ liệu không hợp lệ
@@ -92,6 +122,15 @@ vi:
         unique: phải là duy nhất trong danh mục và cổng thông tin
     dyte:
       invalid_message_type: 'Loại tin nhắn không hợp lệ. Hành động không được phép'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: 'Invalid slack channel. Please try again'
     whatsapp:
@@ -104,6 +143,7 @@ vi:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ vi:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -433,7 +476,10 @@ vi:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -469,6 +515,7 @@ vi:
         light: Light
         dark: Dark
       featured_articles: Featured Articles
+      recommended: Recommended articles
       uncategorized: Chưa được phân loại
     404:
       title: Page not found
@@ -539,6 +586,29 @@ vi:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: 'Mặc định'
+      features:
+        editor: 'Editor'
+        assistant: 'Trợ lý'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/zh_CN.yml

@@ -33,8 +33,33 @@ zh_CN:
     login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
     saml_not_available: SAML authentication is not available in this installation.
     inbox_deletetion_response: 您的收件箱删除请求将在一段时间内处理。
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: is not a valid timezone
       support_email:
@@ -64,9 +89,14 @@ zh_CN:
       file_too_large: 'File exceeds the maximum allowed size'
       unsupported_content_type: 'File type not supported (only images and videos are allowed)'
       unexpected: 'An unexpected error occurred'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: SAML feature not enabled for this account
       sso_not_enabled: SAML SSO is not enabled for this installation
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: 错误的数据类型
@@ -92,6 +122,15 @@ zh_CN:
         unique: 在类别和门户中应该是唯一的
     dyte:
       invalid_message_type: '无效的消息类型。不允许操作'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: '无效的Slack频道。请重试'
     whatsapp:
@@ -104,6 +143,7 @@ zh_CN:
         not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ zh_CN:
       invalid_token: Invalid or expired MFA token
       invalid_credentials: Invalid credentials or verification code
       feature_unavailable: MFA feature is not available. Please configure encryption keys.
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: Credits amount is required
       invalid_credits: Invalid credits amount
@@ -433,7 +476,10 @@ zh_CN:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -469,6 +515,7 @@ zh_CN:
         light: 浅色
         dark: 暗色
       featured_articles: 精选文章
+      recommended: Recommended articles
       uncategorized: 未分类
     404:
       title: 页面不存在
@@ -539,6 +586,29 @@ zh_CN:
     ssl_status:
       custom_domain_not_configured: 'Custom domain is not configured'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: '默认'
+      features:
+        editor: 'Editor'
+        assistant: '助手'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'

config/locales/zh_TW.yml

@@ -33,8 +33,33 @@ zh_TW:
     login_saml_user: 此帳號使用 SAML 驗證，請透過您組織的 SAML 提供者登入。
     saml_not_available: 此安裝尚未啟用 SAML 驗證。
     inbox_deletetion_response: 您的收件匣刪除請求將在一段時間後處理。
+  data_imports:
+    intercom:
+      activities:
+        assignment: '%{actor} assigned the conversation'
+        assignment_with_target: '%{actor} assigned the conversation to %{target}'
+        assign_and_reopen: '%{actor} assigned and reopened the conversation'
+        assign_and_reopen_with_target: '%{actor} assigned the conversation to %{target} and reopened it'
+        open: '%{actor} opened the conversation'
+        close: '%{actor} closed the conversation'
+        snoozed: '%{actor} snoozed the conversation'
+        participant_added: '%{actor} added a participant'
+        participant_added_with_target: '%{actor} added %{target} as a participant'
+        participant_removed: '%{actor} removed a participant'
+        participant_removed_with_target: '%{actor} removed %{target} as a participant'
+        conversation_attribute_updated: '%{actor} updated conversation attributes'
+        ticket_attribute_updated: '%{actor} updated ticket attributes'
+        ticket_state_updated: '%{actor} updated the ticket state'
+        custom_action_started: '%{actor} started a custom action'
+        custom_action_finished: '%{actor} finished a custom action'
+        quick_reply: '%{actor} used a quick reply'
+        generic: '%{actor} recorded %{event}'
+  profile_settings:
+    sessions:
+      cannot_revoke_current: You cannot revoke the current session.
   errors:
     account:
+      not_authorized: You are not authorized to access this account
       reporting_timezone:
         invalid: 不是有效的時區
       support_email:
@@ -64,9 +89,14 @@ zh_TW:
       file_too_large: '檔案超過允許的最大大小'
       unsupported_content_type: '不支援的檔案類型（僅允許圖片和影片）'
       unexpected: '發生未預期的錯誤'
+    database:
+      query_canceled: 'The request took too long to complete. Please try again.'
     saml:
       feature_not_enabled: 此帳號尚未啟用 SAML 功能
       sso_not_enabled: 此安裝尚未啟用 SAML SSO
+    conversations:
+      unread_counts:
+        feature_not_enabled: Conversation unread counts feature not enabled for this account
     data_import:
       data_type:
         invalid: 無效的資料類型
@@ -92,6 +122,15 @@ zh_TW:
         unique: 在該分類與入口網站中應為唯一
     dyte:
       invalid_message_type: '無效的訊息類型，不允許此操作'
+      realtimekit_credentials_required: 'Cloudflare RealtimeKit credentials are required. Delete the existing Dyte integration and create it again with Cloudflare RealtimeKit credentials.'
+    cloudflare:
+      realtimekit:
+        invalid_credentials: 'Cloudflare RealtimeKit credentials are invalid. Please check the Account ID, RealtimeKit App ID, and API token permissions.'
+        missing_credentials: 'Cloudflare Account ID, RealtimeKit App ID, and API token are required.'
+        invalid_api_token: 'Cloudflare API token is invalid or inactive. Please create a new token with Realtime Admin permissions.'
+        invalid_account_or_permissions: 'Cloudflare Account ID is invalid, or the API token does not have Realtime Admin access to this account.'
+        app_not_found: 'RealtimeKit App ID was not found in this Cloudflare account. Please check the app you selected.'
+        verification_failed: 'Could not verify Cloudflare RealtimeKit credentials right now. Please try again.'
     slack:
       invalid_channel_id: '無效的 Slack 頻道，請再試一次'
     whatsapp:
@@ -104,6 +143,7 @@ zh_TW:
         not_supported: '此類型的 WhatsApp 頻道不支援重新授權。'
       calls:
         not_enabled: 'Calling is not enabled for this inbox'
+        already_ended: 'This call has already ended'
         no_recording: 'No recording file provided'
         no_message: 'Call has no associated message'
         sdp_offer_required: 'sdp_offer is required'
@@ -142,6 +182,9 @@ zh_TW:
       invalid_token: 無效或已過期的 MFA 權杖
       invalid_credentials: 無效的憑證或驗證碼
       feature_unavailable: MFA 功能無法使用，請設定加密金鑰。
+    billing:
+      invalid_currency: Invalid billing currency
+      currency_locked: Billing currency cannot be changed after billing has been set up
     topup:
       credits_required: 需填入儲值點數金額
       invalid_credits: 無效的儲值點數金額
@@ -433,7 +476,10 @@ zh_TW:
       browse_by_topic_subtitle: Find guides, tutorials, and answers organised by category.
       popular_articles: Popular articles
       popular_articles_subtitle: What other people are reading right now.
+      recommended: Recommended articles
+      recommended_subtitle: Hand-picked articles to get you started.
       popular_label: 'Popular topics:'
+      recommended_label: 'Recommended topics:'
       authors_others: "%{names} and %{count} others"
       primary_nav: Primary
     hero:
@@ -469,6 +515,7 @@ zh_TW:
         light: 淺色
         dark: 深色
       featured_articles: 精選文章
+      recommended: Recommended articles
       uncategorized: 未分類
     404:
       title: 找不到頁面
@@ -539,6 +586,29 @@ zh_TW:
     ssl_status:
       custom_domain_not_configured: '尚未設定自訂網域'
   super_admin:
+    captain_model_overrides:
+      form:
+        helper_text: 'Leave a model blank to use the YAML default for that AI feature.'
+        use_default: 'Use default: %{model} (%{model_id})'
+      show:
+        summary: 'View model routing'
+        provider: 'Provider'
+        model: 'Model'
+      sources:
+        account_override: 'Account override'
+        default: '預設'
+      features:
+        editor: 'Editor'
+        assistant: '助理'
+        copilot: 'Copilot'
+        label_suggestion: 'Label suggestion'
+        document_faq_generation: 'Document FAQ generation'
+        conversation_faq_generation: 'Conversation FAQ generation'
+        help_center_article_generation: 'Help center article generation'
+        onboarding_content_generation: 'Onboarding content generation'
+        help_center_query_translation: 'Help center query translation'
+        audio_transcription: 'Audio transcription'
+        help_center_search: 'Help center search'
     push_diagnostics:
       user_not_found: 'User not found.'
       no_subscriptions_to_test: 'Select at least one subscription to test.'