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Merge branch 'develop' into add-remove-agent-action-macros-automations

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This commit is contained in:
Muhsin Keloth
2025-08-13 21:26:02 +05:30
committed by GitHub
parent 8bacbd2b23 6b42ff8d39
commit e523db12f4
50 changed files with 3127 additions and 765 deletions
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app/javascript/dashboard/routes/dashboard/settings/automation/constants.js
+104
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@@ -468,6 +468,106 @@ export const AUTOMATIONS = {
},
],
},
conversation_resolved: {
conditions: [
{
key: 'browser_language',
name: 'BROWSER_LANGUAGE',
inputType: 'search_select',
filterOperators: OPERATOR_TYPES_1,
},
{
key: 'email',
name: 'EMAIL',
inputType: 'plain_text',
filterOperators: OPERATOR_TYPES_2,
},
{
key: 'mail_subject',
name: 'MAIL_SUBJECT',
inputType: 'plain_text',
filterOperators: OPERATOR_TYPES_2,
},
{
key: 'country_code',
name: 'COUNTRY_NAME',
inputType: 'search_select',
filterOperators: OPERATOR_TYPES_1,
},
{
key: 'referer',
name: 'REFERER_LINK',
inputType: 'plain_text',
filterOperators: OPERATOR_TYPES_2,
},
{
key: 'assignee_id',
name: 'ASSIGNEE_NAME',
inputType: 'search_select',
filterOperators: OPERATOR_TYPES_3,
},
{
key: 'phone_number',
name: 'PHONE_NUMBER',
inputType: 'plain_text',
filterOperators: OPERATOR_TYPES_6,
},
{
key: 'team_id',
name: 'TEAM_NAME',
inputType: 'search_select',
filterOperators: OPERATOR_TYPES_3,
},
{
key: 'inbox_id',
name: 'INBOX',
inputType: 'multi_select',
filterOperators: OPERATOR_TYPES_1,
},
{
key: 'conversation_language',
name: 'CONVERSATION_LANGUAGE',
inputType: 'multi_select',
filterOperators: OPERATOR_TYPES_1,
},
{
key: 'priority',
name: 'PRIORITY',
inputType: 'multi_select',
filterOperators: OPERATOR_TYPES_1,
},
],
actions: [
{
key: 'assign_agent',
name: 'ASSIGN_AGENT',
},
{
key: 'assign_team',
name: 'ASSIGN_TEAM',
},
{
key: 'send_email_to_team',
name: 'SEND_EMAIL_TO_TEAM',
},
{
key: 'send_message',
name: 'SEND_MESSAGE',
},
{
key: 'send_email_transcript',
name: 'SEND_EMAIL_TRANSCRIPT',
},
{
key: 'send_webhook_event',
name: 'SEND_WEBHOOK_EVENT',
},
{
key: 'send_attachment',
name: 'SEND_ATTACHMENT',
},
],
},
};
export const AUTOMATION_RULE_EVENTS = [
@@ -479,6 +579,10 @@ export const AUTOMATION_RULE_EVENTS = [
key: 'conversation_updated',
value: 'CONVERSATION_UPDATED',
},
{
key: 'conversation_resolved',
value: 'CONVERSATION_RESOLVED',
},
{
key: 'message_created',
value: 'MESSAGE_CREATED',