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feat: Add temporary account setting to disable Captain auto-resolve (#13680)

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Add a temporary `captain_disable_auto_resolve` boolean setting on
accounts to prevent Captain from resolving conversations. Guards both
the scheduled resolution job and the assistant's resolve tool.

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Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>
This commit is contained in:
Aakash Bakhle
2026-04-14 16:36:06 +05:30
committed by aakashb95
co-authored by Claude Opus 4.6
parent eda7699bc7
commit dab87ada41
7 changed files with 44 additions and 0 deletions
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enterprise/lib/captain/tools/resolve_conversation_tool.rb
+1
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@@ -6,6 +6,7 @@ class Captain::Tools::ResolveConversationTool < Captain::Tools::BasePublicTool
conversation = find_conversation(tool_context.state)
return 'Conversation not found' unless conversation
return "Conversation ##{conversation.display_id} is already resolved" if conversation.resolved?
return 'Auto-resolve is disabled for this account' if conversation.account.captain_disable_auto_resolve
log_tool_usage('resolve_conversation', { conversation_id: conversation.id, reason: reason })