diff --git a/app/javascript/dashboard/components-next/message/Messages.story.vue b/app/javascript/dashboard/components-next/message/Messages.story.vue
index be49f5ab5..c197ba3ea 100644
--- a/app/javascript/dashboard/components-next/message/Messages.story.vue
+++ b/app/javascript/dashboard/components-next/message/Messages.story.vue
@@ -1,720 +1,8 @@
 <script setup>
 import Message from './Message.vue';
-import camelcaseKeys from 'camelcase-keys';
+import textOnly from '../fixtures/textOnly.js';
 
-const messages = camelcaseKeys(
-  [
-    {
-      id: 5272,
-      content: 'Hey, how are ya, I had a few questions about Chatwoot?',
-      inbox_id: 475,
-      conversation_id: 43,
-      message_type: 0,
-      content_type: 'text',
-      status: 'sent',
-      content_attributes: {
-        in_reply_to: null,
-      },
-      created_at: 1732195656,
-      private: false,
-      source_id: null,
-      sender: {
-        additional_attributes: {},
-        custom_attributes: {},
-        email: 'hey@example.com',
-        id: 597,
-        identifier: null,
-        name: 'hey',
-        phone_number: null,
-        thumbnail: '',
-        type: 'contact',
-      },
-    },
-    {
-      id: 5273,
-      content: 'Give the team a way to reach you.',
-      inbox_id: 475,
-      conversation_id: 43,
-      message_type: 3,
-      content_type: 'text',
-      status: 'read',
-      content_attributes: {},
-      created_at: 1732195656,
-      private: false,
-      source_id: null,
-    },
-    {
-      id: 5274,
-      content: 'Get notified by email',
-      account_id: 1,
-      inbox_id: 475,
-      conversation_id: 43,
-      message_type: 3,
-      created_at: 1732195656,
-      updated_at: '2024-11-21T13:27:53.612Z',
-      private: false,
-      status: 'read',
-      source_id: null,
-      content_type: 'input_email',
-      content_attributes: {
-        submitted_email: 'hey@example.com',
-      },
-      sender_type: null,
-      sender_id: null,
-      external_source_ids: {},
-      additional_attributes: {},
-      processed_message_content: 'Get notified by email',
-      sentiment: {},
-      conversation: {
-        assignee_id: null,
-        unread_count: 1,
-        last_activity_at: 1732195656,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-    },
-    {
-      id: 5275,
-      content:
-        'Does the Startup plan include the two users from the Free plan, or do I have to buy those separately?',
-      account_id: 1,
-      inbox_id: 475,
-      conversation_id: 43,
-      message_type: 0,
-      created_at: 1732195735,
-      updated_at: '2024-11-21T13:28:55.508Z',
-      private: false,
-      status: 'sent',
-      source_id: null,
-      content_type: 'text',
-      content_attributes: {
-        in_reply_to: null,
-      },
-      sender_type: 'Contact',
-      sender_id: 597,
-      external_source_ids: {},
-      additional_attributes: {},
-      processed_message_content:
-        'Does the Startup plan include the two users from the Free plan, or do I have to buy those separately?',
-      sentiment: {},
-      conversation: {
-        assignee_id: null,
-        unread_count: 1,
-        last_activity_at: 1732195735,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-      sender: {
-        additional_attributes: {},
-        custom_attributes: {},
-        email: 'hey@example.com',
-        id: 597,
-        identifier: null,
-        name: 'hey',
-        phone_number: null,
-        thumbnail: '',
-        type: 'contact',
-      },
-    },
-    {
-      conversation_id: 43,
-      status: 'read',
-      content_type: 'text',
-      processed_message_content: 'John self-assigned this conversation',
-      id: 5276,
-      content: 'John self-assigned this conversation',
-      account_id: 1,
-      inbox_id: 475,
-      message_type: 2,
-      created_at: 1732195741,
-      updated_at: '2024-11-21T13:30:26.788Z',
-      private: false,
-      source_id: null,
-      content_attributes: {},
-      sender_type: null,
-      sender_id: null,
-      external_source_ids: {},
-      additional_attributes: {},
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 0,
-        last_activity_at: 1732195826,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-      previous_changes: {
-        updated_at: ['2024-11-21T13:29:01.570Z', '2024-11-21T13:30:26.788Z'],
-        status: ['sent', 'read'],
-      },
-    },
-    {
-      conversation_id: 43,
-      status: 'read',
-      content_type: 'text',
-      processed_message_content:
-        'Hey thanks for your interest in upgrading, no, the seats are not included, you will have to purchase them alongside the rest. How many seats are you planning to upgrade to?',
-      id: 5277,
-      content:
-        'Hey thanks for your interest in upgrading, no, the seats are not included, you will have to purchase them alongside the rest. How many seats are you planning to upgrade to?',
-      account_id: 1,
-      inbox_id: 475,
-      message_type: 1,
-      created_at: 1732195826,
-      updated_at: '2024-11-21T13:30:26.837Z',
-      private: false,
-      source_id: null,
-      content_attributes: {},
-      sender_type: 'User',
-      sender_id: 1,
-      external_source_ids: {},
-      additional_attributes: {},
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 0,
-        last_activity_at: 1732195826,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-      sender: {
-        id: 1,
-        name: 'John',
-        available_name: 'John',
-        avatar_url:
-          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
-        type: 'user',
-        availability_status: null,
-        thumbnail:
-          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
-      },
-      previous_changes: {
-        updated_at: ['2024-11-21T13:30:26.149Z', '2024-11-21T13:30:26.837Z'],
-        status: ['sent', 'read'],
-      },
-    },
-    {
-      id: 5278,
-      content: "Oh, that's unfortunate",
-      account_id: 1,
-      inbox_id: 475,
-      conversation_id: 43,
-      message_type: 0,
-      created_at: 1732195820,
-      updated_at: '2024-11-21T13:30:38.070Z',
-      private: false,
-      status: 'sent',
-      source_id: null,
-      content_type: 'text',
-      content_attributes: {
-        in_reply_to: null,
-      },
-      sender_type: 'Contact',
-      sender_id: 597,
-      external_source_ids: {},
-      additional_attributes: {},
-      processed_message_content: "Oh, that's unfortunate",
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 1,
-        last_activity_at: 1732195820,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-      sender: {
-        additional_attributes: {},
-        custom_attributes: {},
-        email: 'hey@example.com',
-        id: 597,
-        identifier: null,
-        name: 'hey',
-        phone_number: null,
-        thumbnail: '',
-        type: 'contact',
-      },
-    },
-    {
-      id: 5279,
-      content:
-        'I plan to upgrade to 4 agents for now, but will grow to 6 in the next three months. ',
-      account_id: 1,
-      inbox_id: 475,
-      conversation_id: 43,
-      message_type: 0,
-      created_at: 1732195820,
-      updated_at: '2024-11-21T13:31:05.284Z',
-      private: false,
-      status: 'sent',
-      source_id: null,
-      content_type: 'text',
-      content_attributes: {
-        in_reply_to: null,
-      },
-      sender_type: 'Contact',
-      sender_id: 597,
-      external_source_ids: {},
-      additional_attributes: {},
-      processed_message_content:
-        'I plan to upgrade to 4 agents for now, but will grow to 6 in the next three months. ',
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 1,
-        last_activity_at: 1732195885,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-      sender: {
-        additional_attributes: {},
-        custom_attributes: {},
-        email: 'hey@example.com',
-        id: 597,
-        identifier: null,
-        name: 'hey',
-        phone_number: null,
-        thumbnail: '',
-        type: 'contact',
-      },
-    },
-
-    {
-      id: 5280,
-      content: 'Is it possible to get a discount?',
-      account_id: 1,
-      inbox_id: 475,
-      conversation_id: 43,
-      message_type: 0,
-      created_at: 1732195886,
-      updated_at: '2024-11-21T13:31:12.545Z',
-      private: false,
-      status: 'sent',
-      source_id: null,
-      content_type: 'text',
-      content_attributes: {
-        in_reply_to: null,
-      },
-      sender_type: 'Contact',
-      sender_id: 597,
-      external_source_ids: {},
-      additional_attributes: {},
-      processed_message_content: 'Is it possible to get a discount?',
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 1,
-        last_activity_at: 1732195872,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-      sender: {
-        additional_attributes: {},
-        custom_attributes: {},
-        email: 'hey@example.com',
-        id: 597,
-        identifier: null,
-        name: 'hey',
-        phone_number: null,
-        thumbnail: '',
-        type: 'contact',
-      },
-    },
-    {
-      conversation_id: 43,
-      status: 'read',
-      content_type: 'text',
-      processed_message_content:
-        '[@Bruce](mention://user/30/Bruce) should we offer them a discount',
-      id: 5281,
-      content:
-        '[@Bruce](mention://user/30/Bruce) should we offer them a discount',
-      account_id: 1,
-      inbox_id: 475,
-      message_type: 1,
-      created_at: 1732195887,
-      updated_at: '2024-11-21T13:32:59.863Z',
-      private: true,
-      source_id: null,
-      content_attributes: {},
-      sender_type: 'User',
-      sender_id: 1,
-      external_source_ids: {},
-      additional_attributes: {},
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 0,
-        last_activity_at: 1732195972,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-      sender: {
-        id: 1,
-        name: 'John',
-        available_name: 'John',
-        avatar_url:
-          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
-        type: 'user',
-        availability_status: null,
-        thumbnail:
-          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
-      },
-      previous_changes: {
-        updated_at: ['2024-11-21T13:31:27.914Z', '2024-11-21T13:32:59.863Z'],
-        status: ['sent', 'read'],
-      },
-    },
-    {
-      conversation_id: 43,
-      status: 'read',
-      content_type: 'text',
-      processed_message_content:
-        'Sure, you can use the discount code KQS3242A at the checkout to get 30% off on your yearly subscription. This coupon only applies for a year, I hope this helps',
-      id: 5282,
-      content:
-        'Sure, you can use the discount code KQS3242A at the checkout to get 30% off on your yearly subscription. This coupon only applies for a year, I hope this helps',
-      account_id: 1,
-      inbox_id: 475,
-      message_type: 1,
-      created_at: 1732195972,
-      updated_at: '2024-11-21T13:32:59.902Z',
-      private: false,
-      source_id: null,
-      content_attributes: {},
-      sender_type: 'User',
-      sender_id: 1,
-      external_source_ids: {},
-      additional_attributes: {},
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 0,
-        last_activity_at: 1732195972,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-      sender: {
-        id: 1,
-        name: 'John',
-        available_name: 'John',
-        avatar_url:
-          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
-        type: 'user',
-        availability_status: null,
-        thumbnail:
-          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
-      },
-      previous_changes: {
-        updated_at: ['2024-11-21T13:32:52.722Z', '2024-11-21T13:32:59.902Z'],
-        status: ['sent', 'read'],
-      },
-    },
-    {
-      id: 5283,
-      content: 'Great, thanks',
-      account_id: 1,
-      inbox_id: 475,
-      conversation_id: 43,
-      message_type: 0,
-      created_at: 1732195982,
-      updated_at: '2024-11-21T13:33:02.142Z',
-      private: false,
-      status: 'sent',
-      source_id: null,
-      content_type: 'text',
-      content_attributes: {
-        in_reply_to: null,
-      },
-      sender_type: 'Contact',
-      sender_id: 597,
-      external_source_ids: {},
-      additional_attributes: {},
-      processed_message_content: 'Great, thanks',
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 1,
-        last_activity_at: 1732195982,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-      sender: {
-        additional_attributes: {},
-        custom_attributes: {},
-        email: 'hey@example.com',
-        id: 597,
-        identifier: null,
-        name: 'hey',
-        phone_number: null,
-        thumbnail: '',
-        type: 'contact',
-      },
-    },
-
-    {
-      id: 5284,
-      content: 'Really appreciate it',
-      account_id: 1,
-      inbox_id: 475,
-      conversation_id: 43,
-      message_type: 0,
-      created_at: 1732195984,
-      updated_at: '2024-11-21T13:33:04.856Z',
-      private: false,
-      status: 'sent',
-      source_id: null,
-      content_type: 'text',
-      content_attributes: {
-        in_reply_to: null,
-      },
-      sender_type: 'Contact',
-      sender_id: 597,
-      external_source_ids: {},
-      additional_attributes: {},
-      processed_message_content: 'Really appreciate it',
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 1,
-        last_activity_at: 1732195984,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-      sender: {
-        additional_attributes: {},
-        custom_attributes: {},
-        email: 'hey@example.com',
-        id: 597,
-        identifier: null,
-        name: 'hey',
-        phone_number: null,
-        thumbnail: '',
-        type: 'contact',
-      },
-    },
-    {
-      conversation_id: 43,
-      status: 'progress',
-      content_type: 'text',
-      processed_message_content: ' Happy to help :)',
-      id: 5285,
-      content: ' Happy to help :)',
-      account_id: 1,
-      inbox_id: 475,
-      message_type: 1,
-      created_at: 1732195991,
-      updated_at: '2024-11-21T13:33:12.229Z',
-      private: false,
-      source_id: null,
-      content_attributes: {},
-      sender_type: 'User',
-      sender_id: 1,
-      external_source_ids: {},
-      additional_attributes: {},
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 0,
-        last_activity_at: 1732195991,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-      sender: {
-        id: 1,
-        name: 'John',
-        available_name: 'John',
-        avatar_url:
-          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
-        type: 'user',
-        availability_status: null,
-        thumbnail:
-          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
-      },
-      previous_changes: {
-        updated_at: ['2024-11-21T13:33:11.667Z', '2024-11-21T13:33:12.229Z'],
-        status: ['sent', 'read'],
-      },
-    },
-    {
-      conversation_id: 43,
-      status: 'failed',
-      content_type: 'text',
-      processed_message_content:
-        "Let us know if you have any questions, I'll close this conversation for now",
-      id: 5286,
-      content:
-        "Let us know if you have any questions, I'll close this conversation for now",
-      account_id: 1,
-      inbox_id: 475,
-      message_type: 1,
-      created_at: 1732196013,
-      updated_at: '2024-11-21T13:33:33.879Z',
-      private: false,
-      source_id: null,
-      content_attributes: {
-        external_error:
-          'Business account is restricted from messaging users in this country.',
-      },
-      sender_type: 'User',
-      sender_id: 1,
-      external_source_ids: {},
-      additional_attributes: {},
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 0,
-        last_activity_at: 1732196013,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-      sender: {
-        id: 1,
-        name: 'John',
-        available_name: 'John',
-        avatar_url:
-          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
-        type: 'user',
-        availability_status: null,
-        thumbnail:
-          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
-      },
-      previous_changes: {
-        updated_at: ['2024-11-21T13:33:33.511Z', '2024-11-21T13:33:33.879Z'],
-        status: ['sent', 'read'],
-      },
-    },
-    {
-      id: 5287,
-      content: 'John set the priority to urgent',
-      account_id: 1,
-      inbox_id: 475,
-      conversation_id: 43,
-      message_type: 2,
-      created_at: 1732196017,
-      updated_at: '2024-11-21T13:33:37.569Z',
-      private: false,
-      status: 'sent',
-      source_id: null,
-      content_type: 'text',
-      content_attributes: {},
-      sender_type: null,
-      sender_id: null,
-      external_source_ids: {},
-      additional_attributes: {},
-      processed_message_content: 'John set the priority to urgent',
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 0,
-        last_activity_at: 1732196017,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-    },
-    {
-      id: 5288,
-      content: 'John added billing',
-      account_id: 1,
-      inbox_id: 475,
-      conversation_id: 43,
-      message_type: 2,
-      created_at: 1732196020,
-      updated_at: '2024-11-21T13:33:40.207Z',
-      private: false,
-      status: 'sent',
-      source_id: null,
-      content_type: 'text',
-      content_attributes: {},
-      sender_type: null,
-      sender_id: null,
-      external_source_ids: {},
-      additional_attributes: {},
-      processed_message_content: 'John added billing',
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 0,
-        last_activity_at: 1732196020,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-    },
-    {
-      id: 5289,
-      content: 'John added delivery',
-      account_id: 1,
-      inbox_id: 475,
-      conversation_id: 43,
-      message_type: 2,
-      created_at: 1732196020,
-      updated_at: '2024-11-21T13:33:40.822Z',
-      private: false,
-      status: 'sent',
-      source_id: null,
-      content_type: 'text',
-      content_attributes: {},
-      sender_type: null,
-      sender_id: null,
-      external_source_ids: {},
-      additional_attributes: {},
-      processed_message_content: 'John added delivery',
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 0,
-        last_activity_at: 1732196020,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-    },
-    {
-      id: 5290,
-      content: 'Conversation was marked resolved by John',
-      account_id: 1,
-      inbox_id: 475,
-      conversation_id: 43,
-      message_type: 2,
-      created_at: 1732196029,
-      updated_at: '2024-11-21T13:33:49.059Z',
-      private: false,
-      status: 'sent',
-      source_id: null,
-      content_type: 'text',
-      content_attributes: {},
-      sender_type: null,
-      sender_id: null,
-      external_source_ids: {},
-      additional_attributes: {},
-      processed_message_content: 'Conversation was marked resolved by John',
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 0,
-        last_activity_at: 1732196029,
-        contact_inbox: {
-          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
-        },
-      },
-    },
-  ],
-  { deep: true }
-);
+const messages = textOnly;
 
 const shouldGroupWithNext = index => {
   if (index === messages.length - 1) return false;
diff --git a/app/javascript/dashboard/components-next/message/fixtures/textOnly.js b/app/javascript/dashboard/components-next/message/fixtures/textOnly.js
new file mode 100644
index 000000000..a79791e4f
--- /dev/null
+++ b/app/javascript/dashboard/components-next/message/fixtures/textOnly.js
@@ -0,0 +1,715 @@
+import camelcaseKeys from 'camelcase-keys';
+
+export default camelcaseKeys(
+  [
+    {
+      id: 5272,
+      content: 'Hey, how are ya, I had a few questions about Chatwoot?',
+      inbox_id: 475,
+      conversation_id: 43,
+      message_type: 0,
+      content_type: 'text',
+      status: 'sent',
+      content_attributes: {
+        in_reply_to: null,
+      },
+      created_at: 1732195656,
+      private: false,
+      source_id: null,
+      sender: {
+        additional_attributes: {},
+        custom_attributes: {},
+        email: 'hey@example.com',
+        id: 597,
+        identifier: null,
+        name: 'hey',
+        phone_number: null,
+        thumbnail: '',
+        type: 'contact',
+      },
+    },
+    {
+      id: 5273,
+      content: 'Give the team a way to reach you.',
+      inbox_id: 475,
+      conversation_id: 43,
+      message_type: 3,
+      content_type: 'text',
+      status: 'read',
+      content_attributes: {},
+      created_at: 1732195656,
+      private: false,
+      source_id: null,
+    },
+    {
+      id: 5274,
+      content: 'Get notified by email',
+      account_id: 1,
+      inbox_id: 475,
+      conversation_id: 43,
+      message_type: 3,
+      created_at: 1732195656,
+      updated_at: '2024-11-21T13:27:53.612Z',
+      private: false,
+      status: 'read',
+      source_id: null,
+      content_type: 'input_email',
+      content_attributes: {
+        submitted_email: 'hey@example.com',
+      },
+      sender_type: null,
+      sender_id: null,
+      external_source_ids: {},
+      additional_attributes: {},
+      processed_message_content: 'Get notified by email',
+      sentiment: {},
+      conversation: {
+        assignee_id: null,
+        unread_count: 1,
+        last_activity_at: 1732195656,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+    },
+    {
+      id: 5275,
+      content:
+        'Does the Startup plan include the two users from the Free plan, or do I have to buy those separately?',
+      account_id: 1,
+      inbox_id: 475,
+      conversation_id: 43,
+      message_type: 0,
+      created_at: 1732195735,
+      updated_at: '2024-11-21T13:28:55.508Z',
+      private: false,
+      status: 'sent',
+      source_id: null,
+      content_type: 'text',
+      content_attributes: {
+        in_reply_to: null,
+      },
+      sender_type: 'Contact',
+      sender_id: 597,
+      external_source_ids: {},
+      additional_attributes: {},
+      processed_message_content:
+        'Does the Startup plan include the two users from the Free plan, or do I have to buy those separately?',
+      sentiment: {},
+      conversation: {
+        assignee_id: null,
+        unread_count: 1,
+        last_activity_at: 1732195735,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+      sender: {
+        additional_attributes: {},
+        custom_attributes: {},
+        email: 'hey@example.com',
+        id: 597,
+        identifier: null,
+        name: 'hey',
+        phone_number: null,
+        thumbnail: '',
+        type: 'contact',
+      },
+    },
+    {
+      conversation_id: 43,
+      status: 'read',
+      content_type: 'text',
+      processed_message_content: 'John self-assigned this conversation',
+      id: 5276,
+      content: 'John self-assigned this conversation',
+      account_id: 1,
+      inbox_id: 475,
+      message_type: 2,
+      created_at: 1732195741,
+      updated_at: '2024-11-21T13:30:26.788Z',
+      private: false,
+      source_id: null,
+      content_attributes: {},
+      sender_type: null,
+      sender_id: null,
+      external_source_ids: {},
+      additional_attributes: {},
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 0,
+        last_activity_at: 1732195826,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+      previous_changes: {
+        updated_at: ['2024-11-21T13:29:01.570Z', '2024-11-21T13:30:26.788Z'],
+        status: ['sent', 'read'],
+      },
+    },
+    {
+      conversation_id: 43,
+      status: 'read',
+      content_type: 'text',
+      processed_message_content:
+        'Hey thanks for your interest in upgrading, no, the seats are not included, you will have to purchase them alongside the rest. How many seats are you planning to upgrade to?',
+      id: 5277,
+      content:
+        'Hey thanks for your interest in upgrading, no, the seats are not included, you will have to purchase them alongside the rest. How many seats are you planning to upgrade to?',
+      account_id: 1,
+      inbox_id: 475,
+      message_type: 1,
+      created_at: 1732195826,
+      updated_at: '2024-11-21T13:30:26.837Z',
+      private: false,
+      source_id: null,
+      content_attributes: {},
+      sender_type: 'User',
+      sender_id: 1,
+      external_source_ids: {},
+      additional_attributes: {},
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 0,
+        last_activity_at: 1732195826,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+      sender: {
+        id: 1,
+        name: 'John',
+        available_name: 'John',
+        avatar_url:
+          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
+        type: 'user',
+        availability_status: null,
+        thumbnail:
+          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
+      },
+      previous_changes: {
+        updated_at: ['2024-11-21T13:30:26.149Z', '2024-11-21T13:30:26.837Z'],
+        status: ['sent', 'read'],
+      },
+    },
+    {
+      id: 5278,
+      content: "Oh, that's unfortunate",
+      account_id: 1,
+      inbox_id: 475,
+      conversation_id: 43,
+      message_type: 0,
+      created_at: 1732195820,
+      updated_at: '2024-11-21T13:30:38.070Z',
+      private: false,
+      status: 'sent',
+      source_id: null,
+      content_type: 'text',
+      content_attributes: {
+        in_reply_to: null,
+      },
+      sender_type: 'Contact',
+      sender_id: 597,
+      external_source_ids: {},
+      additional_attributes: {},
+      processed_message_content: "Oh, that's unfortunate",
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 1,
+        last_activity_at: 1732195820,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+      sender: {
+        additional_attributes: {},
+        custom_attributes: {},
+        email: 'hey@example.com',
+        id: 597,
+        identifier: null,
+        name: 'hey',
+        phone_number: null,
+        thumbnail: '',
+        type: 'contact',
+      },
+    },
+    {
+      id: 5279,
+      content:
+        'I plan to upgrade to 4 agents for now, but will grow to 6 in the next three months. ',
+      account_id: 1,
+      inbox_id: 475,
+      conversation_id: 43,
+      message_type: 0,
+      created_at: 1732195820,
+      updated_at: '2024-11-21T13:31:05.284Z',
+      private: false,
+      status: 'sent',
+      source_id: null,
+      content_type: 'text',
+      content_attributes: {
+        in_reply_to: null,
+      },
+      sender_type: 'Contact',
+      sender_id: 597,
+      external_source_ids: {},
+      additional_attributes: {},
+      processed_message_content:
+        'I plan to upgrade to 4 agents for now, but will grow to 6 in the next three months. ',
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 1,
+        last_activity_at: 1732195885,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+      sender: {
+        additional_attributes: {},
+        custom_attributes: {},
+        email: 'hey@example.com',
+        id: 597,
+        identifier: null,
+        name: 'hey',
+        phone_number: null,
+        thumbnail: '',
+        type: 'contact',
+      },
+    },
+
+    {
+      id: 5280,
+      content: 'Is it possible to get a discount?',
+      account_id: 1,
+      inbox_id: 475,
+      conversation_id: 43,
+      message_type: 0,
+      created_at: 1732195886,
+      updated_at: '2024-11-21T13:31:12.545Z',
+      private: false,
+      status: 'sent',
+      source_id: null,
+      content_type: 'text',
+      content_attributes: {
+        in_reply_to: null,
+      },
+      sender_type: 'Contact',
+      sender_id: 597,
+      external_source_ids: {},
+      additional_attributes: {},
+      processed_message_content: 'Is it possible to get a discount?',
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 1,
+        last_activity_at: 1732195872,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+      sender: {
+        additional_attributes: {},
+        custom_attributes: {},
+        email: 'hey@example.com',
+        id: 597,
+        identifier: null,
+        name: 'hey',
+        phone_number: null,
+        thumbnail: '',
+        type: 'contact',
+      },
+    },
+    {
+      conversation_id: 43,
+      status: 'read',
+      content_type: 'text',
+      processed_message_content:
+        '[@Bruce](mention://user/30/Bruce) should we offer them a discount',
+      id: 5281,
+      content:
+        '[@Bruce](mention://user/30/Bruce) should we offer them a discount',
+      account_id: 1,
+      inbox_id: 475,
+      message_type: 1,
+      created_at: 1732195887,
+      updated_at: '2024-11-21T13:32:59.863Z',
+      private: true,
+      source_id: null,
+      content_attributes: {},
+      sender_type: 'User',
+      sender_id: 1,
+      external_source_ids: {},
+      additional_attributes: {},
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 0,
+        last_activity_at: 1732195972,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+      sender: {
+        id: 1,
+        name: 'John',
+        available_name: 'John',
+        avatar_url:
+          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
+        type: 'user',
+        availability_status: null,
+        thumbnail:
+          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
+      },
+      previous_changes: {
+        updated_at: ['2024-11-21T13:31:27.914Z', '2024-11-21T13:32:59.863Z'],
+        status: ['sent', 'read'],
+      },
+    },
+    {
+      conversation_id: 43,
+      status: 'read',
+      content_type: 'text',
+      processed_message_content:
+        'Sure, you can use the discount code KQS3242A at the checkout to get 30% off on your yearly subscription. This coupon only applies for a year, I hope this helps',
+      id: 5282,
+      content:
+        'Sure, you can use the discount code KQS3242A at the checkout to get 30% off on your yearly subscription. This coupon only applies for a year, I hope this helps',
+      account_id: 1,
+      inbox_id: 475,
+      message_type: 1,
+      created_at: 1732195972,
+      updated_at: '2024-11-21T13:32:59.902Z',
+      private: false,
+      source_id: null,
+      content_attributes: {},
+      sender_type: 'User',
+      sender_id: 1,
+      external_source_ids: {},
+      additional_attributes: {},
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 0,
+        last_activity_at: 1732195972,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+      sender: {
+        id: 1,
+        name: 'John',
+        available_name: 'John',
+        avatar_url:
+          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
+        type: 'user',
+        availability_status: null,
+        thumbnail:
+          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
+      },
+      previous_changes: {
+        updated_at: ['2024-11-21T13:32:52.722Z', '2024-11-21T13:32:59.902Z'],
+        status: ['sent', 'read'],
+      },
+    },
+    {
+      id: 5283,
+      content: 'Great, thanks',
+      account_id: 1,
+      inbox_id: 475,
+      conversation_id: 43,
+      message_type: 0,
+      created_at: 1732195982,
+      updated_at: '2024-11-21T13:33:02.142Z',
+      private: false,
+      status: 'sent',
+      source_id: null,
+      content_type: 'text',
+      content_attributes: {
+        in_reply_to: null,
+      },
+      sender_type: 'Contact',
+      sender_id: 597,
+      external_source_ids: {},
+      additional_attributes: {},
+      processed_message_content: 'Great, thanks',
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 1,
+        last_activity_at: 1732195982,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+      sender: {
+        additional_attributes: {},
+        custom_attributes: {},
+        email: 'hey@example.com',
+        id: 597,
+        identifier: null,
+        name: 'hey',
+        phone_number: null,
+        thumbnail: '',
+        type: 'contact',
+      },
+    },
+
+    {
+      id: 5284,
+      content: 'Really appreciate it',
+      account_id: 1,
+      inbox_id: 475,
+      conversation_id: 43,
+      message_type: 0,
+      created_at: 1732195984,
+      updated_at: '2024-11-21T13:33:04.856Z',
+      private: false,
+      status: 'sent',
+      source_id: null,
+      content_type: 'text',
+      content_attributes: {
+        in_reply_to: null,
+      },
+      sender_type: 'Contact',
+      sender_id: 597,
+      external_source_ids: {},
+      additional_attributes: {},
+      processed_message_content: 'Really appreciate it',
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 1,
+        last_activity_at: 1732195984,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+      sender: {
+        additional_attributes: {},
+        custom_attributes: {},
+        email: 'hey@example.com',
+        id: 597,
+        identifier: null,
+        name: 'hey',
+        phone_number: null,
+        thumbnail: '',
+        type: 'contact',
+      },
+    },
+    {
+      conversation_id: 43,
+      status: 'progress',
+      content_type: 'text',
+      processed_message_content: ' Happy to help :)',
+      id: 5285,
+      content: ' Happy to help :)',
+      account_id: 1,
+      inbox_id: 475,
+      message_type: 1,
+      created_at: 1732195991,
+      updated_at: '2024-11-21T13:33:12.229Z',
+      private: false,
+      source_id: null,
+      content_attributes: {},
+      sender_type: 'User',
+      sender_id: 1,
+      external_source_ids: {},
+      additional_attributes: {},
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 0,
+        last_activity_at: 1732195991,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+      sender: {
+        id: 1,
+        name: 'John',
+        available_name: 'John',
+        avatar_url:
+          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
+        type: 'user',
+        availability_status: null,
+        thumbnail:
+          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
+      },
+      previous_changes: {
+        updated_at: ['2024-11-21T13:33:11.667Z', '2024-11-21T13:33:12.229Z'],
+        status: ['sent', 'read'],
+      },
+    },
+    {
+      conversation_id: 43,
+      status: 'failed',
+      content_type: 'text',
+      processed_message_content:
+        "Let us know if you have any questions, I'll close this conversation for now",
+      id: 5286,
+      content:
+        "Let us know if you have any questions, I'll close this conversation for now",
+      account_id: 1,
+      inbox_id: 475,
+      message_type: 1,
+      created_at: 1732196013,
+      updated_at: '2024-11-21T13:33:33.879Z',
+      private: false,
+      source_id: null,
+      content_attributes: {
+        external_error:
+          'Business account is restricted from messaging users in this country.',
+      },
+      sender_type: 'User',
+      sender_id: 1,
+      external_source_ids: {},
+      additional_attributes: {},
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 0,
+        last_activity_at: 1732196013,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+      sender: {
+        id: 1,
+        name: 'John',
+        available_name: 'John',
+        avatar_url:
+          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
+        type: 'user',
+        availability_status: null,
+        thumbnail:
+          'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
+      },
+      previous_changes: {
+        updated_at: ['2024-11-21T13:33:33.511Z', '2024-11-21T13:33:33.879Z'],
+        status: ['sent', 'read'],
+      },
+    },
+    {
+      id: 5287,
+      content: 'John set the priority to urgent',
+      account_id: 1,
+      inbox_id: 475,
+      conversation_id: 43,
+      message_type: 2,
+      created_at: 1732196017,
+      updated_at: '2024-11-21T13:33:37.569Z',
+      private: false,
+      status: 'sent',
+      source_id: null,
+      content_type: 'text',
+      content_attributes: {},
+      sender_type: null,
+      sender_id: null,
+      external_source_ids: {},
+      additional_attributes: {},
+      processed_message_content: 'John set the priority to urgent',
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 0,
+        last_activity_at: 1732196017,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+    },
+    {
+      id: 5288,
+      content: 'John added billing',
+      account_id: 1,
+      inbox_id: 475,
+      conversation_id: 43,
+      message_type: 2,
+      created_at: 1732196020,
+      updated_at: '2024-11-21T13:33:40.207Z',
+      private: false,
+      status: 'sent',
+      source_id: null,
+      content_type: 'text',
+      content_attributes: {},
+      sender_type: null,
+      sender_id: null,
+      external_source_ids: {},
+      additional_attributes: {},
+      processed_message_content: 'John added billing',
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 0,
+        last_activity_at: 1732196020,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+    },
+    {
+      id: 5289,
+      content: 'John added delivery',
+      account_id: 1,
+      inbox_id: 475,
+      conversation_id: 43,
+      message_type: 2,
+      created_at: 1732196020,
+      updated_at: '2024-11-21T13:33:40.822Z',
+      private: false,
+      status: 'sent',
+      source_id: null,
+      content_type: 'text',
+      content_attributes: {},
+      sender_type: null,
+      sender_id: null,
+      external_source_ids: {},
+      additional_attributes: {},
+      processed_message_content: 'John added delivery',
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 0,
+        last_activity_at: 1732196020,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+    },
+    {
+      id: 5290,
+      content: 'Conversation was marked resolved by John',
+      account_id: 1,
+      inbox_id: 475,
+      conversation_id: 43,
+      message_type: 2,
+      created_at: 1732196029,
+      updated_at: '2024-11-21T13:33:49.059Z',
+      private: false,
+      status: 'sent',
+      source_id: null,
+      content_type: 'text',
+      content_attributes: {},
+      sender_type: null,
+      sender_id: null,
+      external_source_ids: {},
+      additional_attributes: {},
+      processed_message_content: 'Conversation was marked resolved by John',
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 0,
+        last_activity_at: 1732196029,
+        contact_inbox: {
+          source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
+        },
+      },
+    },
+  ],
+  { deep: true }
+);