diff --git a/app/models/team.rb b/app/models/team.rb
index 48990b488..15de8ab56 100644
--- a/app/models/team.rb
+++ b/app/models/team.rb
@@ -30,7 +30,7 @@ class Team < ApplicationRecord
             uniqueness: { scope: :account_id }
 
   before_validation do
-    self.name = name.downcase if attribute_present?('name')
+    self.name = name.gsub(/[[:cntrl:]]/, '').strip.downcase if attribute_present?('name')
   end
 
   # Adds multiple members to the team
diff --git a/spec/models/team_spec.rb b/spec/models/team_spec.rb
index cb55dba61..8272b5925 100644
--- a/spec/models/team_spec.rb
+++ b/spec/models/team_spec.rb
@@ -7,6 +7,31 @@ RSpec.describe Team do
     it { is_expected.to have_many(:team_members) }
   end
 
+  describe 'name normalization' do
+    let(:account) { create(:account) }
+
+    it 'downcases the name' do
+      team = create(:team, account: account, name: 'Customer Support')
+      expect(team.name).to eq('customer support')
+    end
+
+    it 'strips control characters and surrounding whitespace' do
+      team = create(:team, account: account, name: "  Sales\n")
+      expect(team.name).to eq('sales')
+    end
+
+    it 'removes control characters embedded within the name' do
+      team = create(:team, account: account, name: "su\npport")
+      expect(team.name).to eq('support')
+    end
+
+    it 'is invalid when the name reduces to blank after sanitization' do
+      team = build(:team, account: account, name: "\t\n  ")
+      expect(team).not_to be_valid
+      expect(team.errors[:name]).to include(I18n.t('errors.validations.presence'))
+    end
+  end
+
   describe '#add_members' do
     let(:team) { FactoryBot.create(:team) }