update team reports

2024-02-13 18:16:52 -08:00
parent 8aa0a347d6
commit cc80e4122a
5 changed files with 208 additions and 20 deletions
@@ -1,7 +1,16 @@
 <template>
-  <div class="overflow-auto">
+  <div class="column overflow-auto">
    <metric-card :is-live="false" header="All teams overview">
-      <team-list-table />
+      <woot-summary-reports
+        key="team-reports"
+        class="!p-0"
+        type="team"
+        getter-key="teams/getTeams"
+        attribute-key="team_id"
+        action-key="summaryReports/fetchTeamSummaryReports"
+        summary-key="summaryReports/getTeamSummaryReports"
+        :download-button-label="$t('TEAM_REPORTS.DOWNLOAD_TEAM_REPORTS')"
+      />
    </metric-card>
    <metric-card
      :is-live="false"
@@ -10,26 +19,26 @@
    >
      <woot-reports
        key="team-reports"
+        :show-download-button="false"
        class="!p-0"
        type="team"
        getter-key="teams/getTeams"
        action-key="teams/get"
-        :download-button-label="$t('TEAM_REPORTS.DOWNLOAD_TEAM_REPORTS')"
      />
    </metric-card>
  </div>
 </template>

 <script>
-import TeamListTable from './components/AggregateTables/TeamListTable.vue';
-import WootReports from './components/WootReports.vue';
+import WootSummaryReports from './components/WootSummaryReports.vue';
 import MetricCard from './components/overview/MetricCard.vue';
+import WootReports from './components/WootReports.vue';

 export default {
  components: {
    WootReports,
    MetricCard,
-    TeamListTable,
+    WootSummaryReports,
  },
 };
 </script>
@@ -25,18 +25,7 @@ export default {
      teams: 'teams/getTeams',
      teamMetrics: 'summaryReports/getTeamSummaryReports',
    }),
-    tableData() {
-      return this.teams.map(team => {
-        const teamMetrics = this.getTeamMetrics(team.id);
-        return {
-          name: team.name,
-          conversationsCount: teamMetrics.open || 0,
-          avgFirstResponseTime: teamMetrics.open || 0,
-          avgResolutionTime: teamMetrics.open || 0,
-          resolutionsCount: teamMetrics.open || 0,
-        };
-      });
-    },
+
    columns() {
      return [
        {
@@ -1,6 +1,7 @@
 <template>
  <div class="flex-1 overflow-auto p-4">
    <woot-button
+      v-if="showDownloadButton"
      color-scheme="success"
      class-names="button--fixed-top"
      icon="arrow-download"
@@ -64,6 +65,10 @@ export default {
      type: String,
      default: 'Download Reports',
    },
+    showDownloadButton: {
+      type: Boolean,
+      default: true,
+    },
  },
  data() {
    return {
@@ -0,0 +1,184 @@
+<template>
+  <div class="flex-1 overflow-auto p-4">
+    <woot-button
+      color-scheme="success"
+      class-names="button--fixed-top"
+      icon="arrow-download"
+      @click="downloadReports"
+    >
+      {{ downloadButtonLabel }}
+    </woot-button>
+    <report-filter-selector
+      :show-agents-filter="false"
+      :show-group-by-filter="false"
+      @filter-change="onFilterChange"
+    />
+    <ve-table
+      max-height="calc(100vh - 21.875rem)"
+      :fixed-header="true"
+      :columns="columns"
+      :table-data="tableData"
+    />
+  </div>
+</template>
+
+<script>
+import ReportFilterSelector from './FilterSelector.vue';
+import { formatTime } from '@chatwoot/utils';
+
+import reportMixin from '../../../../../mixins/reportMixin';
+import { generateFileName } from '../../../../../helper/downloadHelper';
+import { VeTable } from 'vue-easytable';
+
+export default {
+  components: {
+    VeTable,
+    ReportFilterSelector,
+  },
+  mixins: [reportMixin],
+  props: {
+    type: {
+      type: String,
+      default: 'account',
+    },
+    getterKey: {
+      type: String,
+      default: '',
+    },
+    actionKey: {
+      type: String,
+      default: '',
+    },
+    summaryKey: {
+      type: String,
+      default: '',
+    },
+    attributeKey: {
+      type: String,
+      default: '',
+    },
+    downloadButtonLabel: {
+      type: String,
+      default: 'Download Reports',
+    },
+  },
+  data() {
+    return {
+      from: 0,
+      to: 0,
+      selectedFilter: null,
+      businessHours: false,
+    };
+  },
+  computed: {
+    columns() {
+      return [
+        {
+          field: 'agent',
+          key: 'agent',
+          title: this.type,
+          fixed: 'left',
+          align: this.isRTLView ? 'right' : 'left',
+          width: 25,
+          renderBodyCell: ({ row }) => (
+            <div class="row-user-block">
+              <div class="user-block">
+                <h6 class="title overflow-hidden whitespace-nowrap text-ellipsis text-sm">
+                  {row.name}
+                </h6>
+              </div>
+            </div>
+          ),
+        },
+        {
+          field: 'conversationsCount',
+          key: 'conversationsCount',
+          title: 'All conversations',
+          align: this.isRTLView ? 'right' : 'left',
+          width: 20,
+        },
+        {
+          field: 'resolutionsCount',
+          key: 'resolutionsCount',
+          title: 'Resolved conversations',
+          align: this.isRTLView ? 'right' : 'left',
+          width: 20,
+        },
+        {
+          field: 'avgFirstResponseTime',
+          key: 'avgFirstResponseTime',
+          title: 'Avg. first response time',
+          align: this.isRTLView ? 'right' : 'left',
+          width: 20,
+        },
+        {
+          field: 'avgResolutionTime',
+          key: 'avgResolutionTime',
+          title: 'Avg. resolution time',
+          align: this.isRTLView ? 'right' : 'left',
+          width: 20,
+        },
+      ];
+    },
+    tableData() {
+      return this.filterItemsList.map(team => {
+        const typeMetrics = this.getMetrics(team.id);
+        return {
+          name: team.name,
+          conversationsCount: typeMetrics.conversations_count || '--',
+          avgFirstResponseTime:
+            this.renderContent(typeMetrics.avg_first_response_time) || '--',
+          avgResolutionTime:
+            this.renderContent(typeMetrics.avg_resolution_time) || '--',
+          resolutionsCount: typeMetrics.resolved_conversations_count || '--',
+        };
+      });
+    },
+    filterItemsList() {
+      return this.$store.getters[this.getterKey] || [];
+    },
+    typeMetrics() {
+      return this.$store.getters[this.summaryKey] || [];
+    },
+  },
+  mounted() {
+    this.fetchAllData();
+  },
+  methods: {
+    renderContent(value) {
+      return value ? formatTime(value) : '--';
+    },
+    getMetrics(id) {
+      return this.typeMetrics.find(metrics => metrics.id === Number(id)) || {};
+    },
+    fetchAllData() {
+      const { from, to, businessHours } = this;
+      this.$store.dispatch(this.actionKey, {
+        since: from,
+        until: to,
+        businessHours,
+      });
+    },
+    downloadReports() {
+      const { from, to, type, businessHours } = this;
+      const dispatchMethods = {
+        agent: 'downloadAgentReports',
+        label: 'downloadLabelReports',
+        inbox: 'downloadInboxReports',
+        team: 'downloadTeamReports',
+      };
+      if (dispatchMethods[type]) {
+        const fileName = generateFileName({ type, to, businessHours });
+        const params = { from, to, fileName, businessHours };
+        this.$store.dispatch(dispatchMethods[type], params);
+      }
+    },
+    onFilterChange({ from, to, businessHours }) {
+      this.from = from;
+      this.to = to;
+      this.businessHours = businessHours;
+      this.fetchAllData();
+    },
+  },
+};
+</script>
@@ -1,4 +1,5 @@
 import SummaryReportsAPI from '../../api/summaryReports';
+import Vue from 'vue';

 export const state = {
  teamSummaryReports: [],
@@ -36,10 +37,10 @@ export const actions = {

 export const mutations = {
  setTeamSummaryReport(_state, data) {
-    _state.teamSummaryReports = data;
+    Vue.set(_state, 'teamSummaryReports', data);
  },
  setAgentSummaryReport(_state, data) {
-    _state.agentSummaryReports = data;
+    Vue.set(_state, 'agentSummaryReports', data);
  },
 };