fix(macros): add explicit remove assignment actions

This commit is contained in:
Sojan Jose
2026-04-14 14:56:17 +05:30
parent e523db12f4
commit c80ab26ad9
18 changed files with 211 additions and 25 deletions
@@ -111,7 +111,7 @@ describe('useMacros', () => {
useStoreGetters.mockReturnValue({
'labels/getLabels': { value: mockLabels },
'teams/getTeams': { value: mockTeams },
'agents/getAgents': { value: mockAgents },
'agents/getVerifiedAgents': { value: mockAgents },
});
});
@@ -129,7 +129,10 @@ describe('useMacros', () => {
it('returns teams with "None" option for assign_team and teams only for send_email_to_team', () => {
const { getMacroDropdownValues } = useMacros();
const assignTeamResult = getMacroDropdownValues('assign_team');
expect(assignTeamResult[0]).toEqual({ id: 'nil', name: 'AUTOMATION.NONE_OPTION' });
expect(assignTeamResult[0]).toEqual({
id: 'nil',
name: 'AUTOMATION.NONE_OPTION',
});
expect(assignTeamResult.slice(1)).toEqual(mockTeams);
expect(getMacroDropdownValues('send_email_to_team')).toEqual(mockTeams);
});
@@ -170,7 +173,7 @@ describe('useMacros', () => {
useStoreGetters.mockReturnValue({
'labels/getLabels': { value: [] },
'teams/getTeams': { value: [] },
'agents/getAgents': { value: [] },
'agents/getVerifiedAgents': { value: [] },
});
const { getMacroDropdownValues } = useMacros();
@@ -13,7 +13,12 @@ export const useMacros = () => {
const labels = computed(() => getters['labels/getLabels'].value);
const teams = computed(() => getters['teams/getTeams'].value);
const agents = computed(() => getters['agents/getAgents'].value);
const agents = computed(() => getters['agents/getVerifiedAgents'].value);
const withNoneOption = options => [
{ id: 'nil', name: t('AUTOMATION.NONE_OPTION') },
...(options || []),
];
/**
* Get dropdown values based on the specified type
@@ -23,15 +28,12 @@ export const useMacros = () => {
const getMacroDropdownValues = type => {
switch (type) {
case 'assign_team':
return [
{ id: 'nil', name: t('AUTOMATION.NONE_OPTION') },
...teams.value,
];
return withNoneOption(teams.value);
case 'send_email_to_team':
return teams.value;
case 'assign_agent':
return [
{ id: 'nil', name: t('AUTOMATION.NONE_OPTION') },
...withNoneOption(),
{ id: 'self', name: 'Self' },
...agents.value,
];
@@ -45,6 +45,10 @@ describe('#resolveTeamIds', () => {
const resolvedTeams = '⚙️ sales team, 🤷‍♂️ fayaz';
expect(resolveTeamIds(teams, [1, 2])).toEqual(resolvedTeams);
});
it('resolves nil as None', () => {
expect(resolveTeamIds(teams, ['nil'])).toEqual('None');
});
});
describe('#resolveLabels', () => {
@@ -59,6 +63,10 @@ describe('#resolveAgents', () => {
const resolvedAgents = 'John Doe';
expect(resolveAgents(agents, [1])).toEqual(resolvedAgents);
});
it('resolves nil and self values', () => {
expect(resolveAgents(agents, ['nil', 'self'])).toEqual('None, Self');
});
});
describe('#getFileName', () => {
@@ -125,6 +125,7 @@ const validateSingleAction = action => {
'mute_conversation',
'snooze_conversation',
'resolve_conversation',
'remove_assigned_agent',
'remove_assigned_team',
'open_conversation',
];
@@ -137,6 +137,8 @@
"ACTIONS": {
"ASSIGN_AGENT": "Assign to Agent",
"ASSIGN_TEAM": "Assign a Team",
"REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
"REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
"ADD_LABEL": "Add a Label",
"REMOVE_LABEL": "Remove a Label",
"SEND_EMAIL_TO_TEAM": "Send an Email to Team",
@@ -89,6 +89,7 @@
"ASSIGN_AGENT": "Assign an Agent",
"ADD_LABEL": "Add a Label",
"REMOVE_LABEL": "Remove a Label",
"REMOVE_ASSIGNED_AGENT": "Remove Assigned Agent",
"REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
"SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
"MUTE_CONVERSATION": "Mute Conversation",
@@ -25,6 +25,7 @@ const getActionValue = (key, params) => {
add_label: resolveLabels(labels.value, params),
remove_label: resolveLabels(labels.value, params),
assign_agent: resolveAgents(agents.value, params),
remove_assigned_agent: null,
mute_conversation: null,
snooze_conversation: null,
resolve_conversation: null,
@@ -78,6 +78,14 @@ export const AUTOMATIONS = {
key: 'assign_team',
name: 'ASSIGN_TEAM',
},
{
key: 'remove_assigned_agent',
name: 'REMOVE_ASSIGNED_AGENT',
},
{
key: 'remove_assigned_team',
name: 'REMOVE_ASSIGNED_TEAM',
},
{
key: 'add_label',
name: 'ADD_LABEL',
@@ -196,6 +204,14 @@ export const AUTOMATIONS = {
key: 'assign_team',
name: 'ASSIGN_TEAM',
},
{
key: 'remove_assigned_agent',
name: 'REMOVE_ASSIGNED_AGENT',
},
{
key: 'remove_assigned_team',
name: 'REMOVE_ASSIGNED_TEAM',
},
{
key: 'assign_agent',
name: 'ASSIGN_AGENT',
@@ -318,6 +334,14 @@ export const AUTOMATIONS = {
key: 'assign_team',
name: 'ASSIGN_TEAM',
},
{
key: 'remove_assigned_agent',
name: 'REMOVE_ASSIGNED_AGENT',
},
{
key: 'remove_assigned_team',
name: 'REMOVE_ASSIGNED_TEAM',
},
{
key: 'assign_agent',
name: 'ASSIGN_AGENT',
@@ -434,6 +458,14 @@ export const AUTOMATIONS = {
key: 'assign_team',
name: 'ASSIGN_TEAM',
},
{
key: 'remove_assigned_agent',
name: 'REMOVE_ASSIGNED_AGENT',
},
{
key: 'remove_assigned_team',
name: 'REMOVE_ASSIGNED_TEAM',
},
{
key: 'assign_agent',
name: 'ASSIGN_AGENT',
@@ -546,6 +578,14 @@ export const AUTOMATIONS = {
key: 'assign_team',
name: 'ASSIGN_TEAM',
},
{
key: 'remove_assigned_agent',
name: 'REMOVE_ASSIGNED_AGENT',
},
{
key: 'remove_assigned_team',
name: 'REMOVE_ASSIGNED_TEAM',
},
{
key: 'send_email_to_team',
name: 'SEND_EMAIL_TO_TEAM',
@@ -604,6 +644,16 @@ export const AUTOMATION_ACTION_TYPES = [
label: 'ASSIGN_TEAM',
inputType: 'search_select',
},
{
key: 'remove_assigned_agent',
label: 'REMOVE_ASSIGNED_AGENT',
inputType: null,
},
{
key: 'remove_assigned_team',
label: 'REMOVE_ASSIGNED_TEAM',
inputType: null,
},
{
key: 'add_label',
label: 'ADD_LABEL',
@@ -58,7 +58,9 @@ const formatMacro = macroData => {
),
message: action.action_params[0].message,
};
} else actionParams = [...action.action_params];
} else {
actionParams = [...action.action_params];
}
}
return {
...action,
@@ -19,8 +19,11 @@ export const MACRO_ACTION_TYPES = [
label: 'REMOVE_LABEL',
inputType: 'multi_select',
},
// @deprecated: Use assign_team with 'None' option instead
// Kept for backward compatibility
{
key: 'remove_assigned_agent',
label: 'REMOVE_ASSIGNED_AGENT',
inputType: null,
},
{
key: 'remove_assigned_team',
label: 'REMOVE_ASSIGNED_TEAM',