feat(voice): WhatsApp Cloud Calling — UI [6] (#14346)

## Summary

Frontend for WhatsApp Cloud Calling: header / contact-panel call
buttons, ringing widget, accept/reject/hangup, mute, in-bubble audio
player + transcript, recording-on-hangup upload, mid-call reload
warning. WebRTC is browser-direct to Meta — no media server bridge.

## Closes
- https://linear.app/chatwoot/issue/PLA-150

## How to test

Requires backend support — the controller, services, model changes, and
routes ship in **#14334** (`feature/pla-150`). Merge / deploy that first
(or simultaneously); the FE alone won't function without those
endpoints.

Then on staging, for a WhatsApp Cloud + embedded-signup inbox with the
new \`Configuration → Enable voice calling\` toggle ON and webhook
registered:

1. **Outbound** — open a conversation, click the phone icon in the
conversation header (or contact panel), grant mic, your phone rings,
answer, audio both ways, hang up. Recording + transcript land in the
bubble within ~10s.
2. **Inbound** — call the business number from your phone. The
FloatingCallWidget appears bottom-right with caller name. Click accept,
audio both ways, hang up. Recording + transcript appear.
3. **Mute** — during an active WhatsApp call, click the mic icon next to
hangup. Speech stops reaching Meta until you click again.
4. **Mid-call reload guard** — try `Cmd-R` during an active call;
browser shows a confirm prompt.

---------

Co-authored-by: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
This commit is contained in:
Tanmay Deep Sharma
2026-05-22 18:42:39 +05:30
committed by GitHub
co-authored by Claude Opus 4.7 iamsivin Sivin Varghese
parent b9757447a8
commit c4a6a19e9b
51 changed files with 2687 additions and 399 deletions
@@ -312,10 +312,14 @@ export const actions = {
commit(types.CLEAR_CONTACT_FILTERS);
},
initiateCall: async ({ commit }, { contactId, inboxId }) => {
initiateCall: async ({ commit }, { contactId, inboxId, conversationId }) => {
commit(types.SET_CONTACT_UI_FLAG, { isInitiatingCall: true });
try {
const response = await ContactAPI.initiateCall(contactId, inboxId);
const response = await ContactAPI.initiateCall(
contactId,
inboxId,
conversationId
);
commit(types.SET_CONTACT_UI_FLAG, { isInitiatingCall: false });
return response.data;
} catch (error) {
@@ -329,12 +329,21 @@ const actions = {
});
commit(types.ADD_CONVERSATION_ATTACHMENTS, message);
}
handleVoiceCallCreated(message, rootGetters?.getCurrentUserID);
handleVoiceCallCreated(
message,
rootGetters?.getCurrentUserID,
rootGetters?.getCurrentUserAvailability
);
},
updateMessage({ commit, rootGetters }, message) {
commit(types.ADD_MESSAGE, message);
handleVoiceCallUpdated(commit, message, rootGetters?.getCurrentUserID);
handleVoiceCallUpdated(
commit,
message,
rootGetters?.getCurrentUserID,
rootGetters?.getCurrentUserAvailability
);
},
deleteMessage: async function deleteLabels(