feat(voice): WhatsApp Cloud Calling — UI [6] (#14346)

## Summary

Frontend for WhatsApp Cloud Calling: header / contact-panel call
buttons, ringing widget, accept/reject/hangup, mute, in-bubble audio
player + transcript, recording-on-hangup upload, mid-call reload
warning. WebRTC is browser-direct to Meta — no media server bridge.

## Closes
- https://linear.app/chatwoot/issue/PLA-150

## How to test

Requires backend support — the controller, services, model changes, and
routes ship in **#14334** (`feature/pla-150`). Merge / deploy that first
(or simultaneously); the FE alone won't function without those
endpoints.

Then on staging, for a WhatsApp Cloud + embedded-signup inbox with the
new \`Configuration → Enable voice calling\` toggle ON and webhook
registered:

1. **Outbound** — open a conversation, click the phone icon in the
conversation header (or contact panel), grant mic, your phone rings,
answer, audio both ways, hang up. Recording + transcript land in the
bubble within ~10s.
2. **Inbound** — call the business number from your phone. The
FloatingCallWidget appears bottom-right with caller name. Click accept,
audio both ways, hang up. Recording + transcript appear.
3. **Mute** — during an active WhatsApp call, click the mic icon next to
hangup. Speech stops reaching Meta until you click again.
4. **Mid-call reload guard** — try `Cmd-R` during an active call;
browser shows a confirm prompt.

---------

Co-authored-by: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
This commit is contained in:
Tanmay Deep Sharma
2026-05-22 18:42:39 +05:30
committed by GitHub
co-authored by Claude Opus 4.7 iamsivin Sivin Varghese
parent b9757447a8
commit c4a6a19e9b
51 changed files with 2687 additions and 399 deletions
@@ -56,6 +56,14 @@ const isActive = computed(() => {
return props.enabledFeatures.channel_voice;
}
if (key === 'whatsapp_call') {
return (
props.enabledFeatures.channel_voice &&
!!window.chatwootConfig?.whatsappAppId &&
window.chatwootConfig.whatsappAppId !== 'none'
);
}
return [
'website',
'twilio',
@@ -78,7 +86,14 @@ const isComingSoon = computed(() => {
});
const isBeta = computed(() => {
return ['tiktok', 'voice'].includes(props.channel.key);
return ['tiktok', 'voice', 'whatsapp_call'].includes(props.channel.key);
});
const hasVoiceBadge = computed(() => {
return (
['voice', 'whatsapp_call'].includes(props.channel.key) &&
!!props.enabledFeatures.channel_voice
);
});
const onItemClick = () => {
@@ -95,6 +110,7 @@ const onItemClick = () => {
:icon="channel.icon"
:is-coming-soon="isComingSoon"
:is-beta="isBeta"
:has-voice-badge="hasVoiceBadge"
:disabled="!isActive"
@click="onItemClick"
/>