diff --git a/VERSION_CWCTL b/VERSION_CWCTL
index 47b322c97..4d9d11cf5 100644
--- a/VERSION_CWCTL
+++ b/VERSION_CWCTL
@@ -1 +1 @@
-3.4.1
+3.4.2
diff --git a/app/javascript/dashboard/components-next/Inbox/InboxCard.vue b/app/javascript/dashboard/components-next/Inbox/InboxCard.vue
index 2f3d7fd53..79a451404 100644
--- a/app/javascript/dashboard/components-next/Inbox/InboxCard.vue
+++ b/app/javascript/dashboard/components-next/Inbox/InboxCard.vue
@@ -153,7 +153,7 @@ onBeforeMount(contextMenuActions.close);
 <template>
   <div
     role="button"
-    class="flex flex-col w-full gap-2 p-3 transition-all duration-300 ease-in-out cursor-pointer"
+    class="flex flex-col w-full gap-1 p-3 transition-all duration-300 ease-in-out cursor-pointer"
     @contextmenu="contextMenuActions.open($event)"
     @click="emit('click')"
   >
@@ -232,7 +232,7 @@ onBeforeMount(contextMenuActions.close);
             class="flex-shrink-0 text-n-slate-11 size-2.5"
           />
         </div>
-        <span class="text-sm text-n-slate-10">
+        <span class="text-xs text-n-slate-10">
           {{ lastActivityAt }}
         </span>
       </div>
diff --git a/app/javascript/dashboard/components-next/filter/ConditionRow.vue b/app/javascript/dashboard/components-next/filter/ConditionRow.vue
index e2a2bfb45..477885490 100644
--- a/app/javascript/dashboard/components-next/filter/ConditionRow.vue
+++ b/app/javascript/dashboard/components-next/filter/ConditionRow.vue
@@ -2,6 +2,7 @@
 import { computed, defineModel, h, watch, ref } from 'vue';
 import { useI18n } from 'vue-i18n';
 import Button from 'next/button/Button.vue';
+import Input from 'dashboard/components-next/input/Input.vue';
 import FilterSelect from './inputs/FilterSelect.vue';
 import MultiSelect from './inputs/MultiSelect.vue';
 import SingleSelect from './inputs/SingleSelect.vue';
@@ -178,11 +179,11 @@ defineExpose({ validate });
           disable-search
           :options="booleanOptions"
         />
-        <input
+        <Input
           v-else
           v-model="values"
           :type="inputType === 'date' ? 'date' : 'text'"
-          class="py-1.5 px-3 text-n-slate-12 bg-n-alpha-1 text-sm rounded-lg reset-base"
+          class="[&>input]:h-8 [&>input]:py-1.5 [&>input]:outline-offset-0"
           :placeholder="t('FILTER.INPUT_PLACEHOLDER')"
         />
       </template>
diff --git a/app/javascript/dashboard/components-next/filter/ContactsFilter.vue b/app/javascript/dashboard/components-next/filter/ContactsFilter.vue
index cff2e71e3..bd588ccbf 100644
--- a/app/javascript/dashboard/components-next/filter/ContactsFilter.vue
+++ b/app/javascript/dashboard/components-next/filter/ContactsFilter.vue
@@ -9,6 +9,7 @@ import { useContactFilterContext } from './contactProvider.js';
 import { useSnakeCase } from 'dashboard/composables/useTransformKeys';
 
 import Button from 'next/button/Button.vue';
+import Input from 'dashboard/components-next/input/Input.vue';
 import ConditionRow from './ConditionRow.vue';
 
 const props = defineProps({
@@ -109,16 +110,13 @@ const outsideClickHandler = [
       {{ filterModalHeaderTitle }}
     </h3>
     <div v-if="props.isSegmentView">
-      <label class="pb-6 border-b border-n-weak">
-        <div class="mb-2 text-sm text-n-slate-11">
-          {{ $t('CONTACTS_LAYOUT.FILTER.SEGMENT.LABEL') }}
-        </div>
-        <input
+      <div class="pb-6 border-b border-n-weak">
+        <Input
           v-model="segmentNameLocal"
-          class="py-1.5 px-3 text-n-slate-12 bg-n-alpha-1 text-sm rounded-lg reset-base w-full"
+          :label="$t('CONTACTS_LAYOUT.FILTER.SEGMENT.LABEL')"
           :placeholder="t('CONTACTS_LAYOUT.FILTER.SEGMENT.INPUT_PLACEHOLDER')"
         />
-      </label>
+      </div>
     </div>
     <ul class="grid gap-4 list-none">
       <template v-for="(filter, index) in filters" :key="filter.id">
diff --git a/app/javascript/dashboard/components-next/filter/ConversationFilter.vue b/app/javascript/dashboard/components-next/filter/ConversationFilter.vue
index d9ccb2c88..79897d944 100644
--- a/app/javascript/dashboard/components-next/filter/ConversationFilter.vue
+++ b/app/javascript/dashboard/components-next/filter/ConversationFilter.vue
@@ -9,6 +9,7 @@ import { useConversationFilterContext } from './provider.js';
 import { useSnakeCase } from 'dashboard/composables/useTransformKeys';
 
 import Button from 'next/button/Button.vue';
+import Input from 'dashboard/components-next/input/Input.vue';
 import ConditionRow from './ConditionRow.vue';
 
 const props = defineProps({
@@ -110,16 +111,13 @@ const outsideClickHandler = [
       {{ filterModalHeaderTitle }}
     </h3>
     <div v-if="props.isFolderView">
-      <label class="border-b border-n-weak pb-6">
-        <div class="text-n-slate-11 text-sm mb-2">
-          {{ t('FILTER.FOLDER_LABEL') }}
-        </div>
-        <input
+      <div class="border-b border-n-weak pb-6">
+        <Input
           v-model="folderNameLocal"
-          class="py-1.5 px-3 text-n-slate-12 bg-n-alpha-1 text-sm rounded-lg reset-base w-full"
+          :label="t('FILTER.FOLDER_LABEL')"
           :placeholder="t('FILTER.INPUT_PLACEHOLDER')"
         />
-      </label>
+      </div>
     </div>
     <ul class="grid gap-4 list-none">
       <template v-for="(filter, index) in filters" :key="filter.id">
diff --git a/app/javascript/dashboard/components-next/filter/SaveCustomView.vue b/app/javascript/dashboard/components-next/filter/SaveCustomView.vue
index fb7018f1b..bcccf161a 100644
--- a/app/javascript/dashboard/components-next/filter/SaveCustomView.vue
+++ b/app/javascript/dashboard/components-next/filter/SaveCustomView.vue
@@ -6,10 +6,12 @@ import { CONTACTS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 import { vOnClickOutside } from '@vueuse/components';
 import { useTrack } from 'dashboard/composables';
 import NextButton from 'next/button/Button.vue';
+import NextInput from 'dashboard/components-next/input/Input.vue';
 
 export default {
   components: {
     NextButton,
+    NextInput,
   },
   directives: {
     onClickOutside: vOnClickOutside,
@@ -103,20 +105,13 @@ export default {
       {{ $t('FILTER.CUSTOM_VIEWS.ADD.TITLE') }}
     </h3>
     <form class="w-full grid gap-6" @submit.prevent="saveCustomViews">
-      <label :class="{ error: v$.name.$error }">
-        <input
-          v-model="name"
-          class="py-1.5 px-3 text-n-slate-12 bg-n-alpha-1 text-sm rounded-lg reset-base w-full"
-          :placeholder="$t('FILTER.CUSTOM_VIEWS.ADD.PLACEHOLDER')"
-          @blur="v$.name.$touch"
-        />
-        <span
-          v-if="v$.name.$error"
-          class="text-xs text-n-ruby-11 ml-1 rtl:mr-1"
-        >
-          {{ $t('FILTER.CUSTOM_VIEWS.ADD.ERROR_MESSAGE') }}
-        </span>
-      </label>
+      <NextInput
+        v-model="name"
+        :placeholder="$t('FILTER.CUSTOM_VIEWS.ADD.PLACEHOLDER')"
+        :message="v$.name.$error && $t('FILTER.CUSTOM_VIEWS.ADD.ERROR_MESSAGE')"
+        :message-type="v$.name.$error && 'error'"
+        @blur="v$.name.$touch"
+      />
       <div class="flex flex-row justify-end w-full gap-2">
         <NextButton faded slate sm @click.prevent="onClose">
           {{ $t('FILTER.CUSTOM_VIEWS.ADD.CANCEL_BUTTON') }}
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/InboxList.vue b/app/javascript/dashboard/routes/dashboard/inbox/InboxList.vue
index f7b5eb2df..ce6bd8be0 100644
--- a/app/javascript/dashboard/routes/dashboard/inbox/InboxList.vue
+++ b/app/javascript/dashboard/routes/dashboard/inbox/InboxList.vue
@@ -1,221 +1,236 @@
-<script>
-import { mapGetters } from 'vuex';
+<script setup>
+import { computed, ref, watch, onMounted, nextTick } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useRoute, useRouter } from 'vue-router';
+import { useStore, useMapGetter } from 'dashboard/composables/store';
 import { useAlert, useTrack } from 'dashboard/composables';
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import wootConstants from 'dashboard/constants/globals';
+import { INBOX_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 
 import InboxCard from 'dashboard/components-next/Inbox/InboxCard.vue';
 import InboxListHeader from './components/InboxListHeader.vue';
-import { INBOX_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 import IntersectionObserver from 'dashboard/components/IntersectionObserver.vue';
 import CmdBarConversationSnooze from 'dashboard/routes/dashboard/commands/CmdBarConversationSnooze.vue';
 import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
 
-export default {
-  components: {
-    InboxCard,
-    InboxListHeader,
-    IntersectionObserver,
-    CmdBarConversationSnooze,
-    Spinner,
-  },
-  setup() {
-    const { uiSettings } = useUISettings();
+const { t } = useI18n();
+const route = useRoute();
+const router = useRouter();
+const store = useStore();
+const { uiSettings } = useUISettings();
 
-    return {
-      uiSettings,
-    };
-  },
-  data() {
-    return {
-      infiniteLoaderOptions: {
-        root: this.$refs.notificationList,
-        rootMargin: '100px 0px 100px 0px',
-      },
-      page: 1,
-      status: '',
-      type: '',
-      sortOrder: wootConstants.INBOX_SORT_BY.NEWEST,
-      isInboxContextMenuOpen: false,
-      notificationIdToSnooze: null,
-    };
-  },
-  computed: {
-    ...mapGetters({
-      meta: 'notifications/getMeta',
-      uiFlags: 'notifications/getUIFlags',
-      notification: 'notifications/getFilteredNotifications',
-      notificationV4: 'notifications/getFilteredNotificationsV4',
-      inboxById: 'inboxes/getInboxById',
-    }),
-    currentNotificationId() {
-      return Number(this.$route.params.notification_id);
-    },
-    inboxFilters() {
-      return {
-        page: this.page,
-        status: this.status,
-        type: this.type,
-        sortOrder: this.sortOrder,
-      };
-    },
-    notifications() {
-      return this.notification(this.inboxFilters);
-    },
-    notificationsV4() {
-      return this.notificationV4(this.inboxFilters);
-    },
-    showEndOfList() {
-      return this.uiFlags.isAllNotificationsLoaded && !this.uiFlags.isFetching;
-    },
-    showEmptyState() {
-      return !this.uiFlags.isFetching && !this.notifications.length;
-    },
-  },
-  watch: {
-    inboxFilters(newVal, oldVal) {
-      if (newVal !== oldVal) {
-        this.$store.dispatch('notifications/updateNotificationFilters', newVal);
-      }
-    },
-  },
-  mounted() {
-    this.setSavedFilter();
-    this.fetchNotifications();
-  },
-  methods: {
-    stateInbox(inboxId) {
-      return this.inboxById(inboxId);
-    },
-    fetchNotifications() {
-      this.page = 1;
-      this.$store.dispatch('notifications/clear');
-      const filter = this.inboxFilters;
-      this.$store.dispatch('notifications/index', filter);
-    },
-    redirectToInbox() {
-      if (this.$route.name === 'inbox_view') return;
-      this.$router.replace({ name: 'inbox_view' });
-    },
-    loadMoreNotifications() {
-      if (this.uiFlags.isAllNotificationsLoaded) return;
-      this.$store.dispatch('notifications/index', {
-        page: this.page + 1,
-        status: this.status,
-        type: this.type,
-        sortOrder: this.sortOrder,
-      });
-      this.page += 1;
-    },
-    markNotificationAsRead(notification) {
-      useTrack(INBOX_EVENTS.MARK_NOTIFICATION_AS_READ);
-      const {
-        id,
-        primary_actor_id: primaryActorId,
-        primary_actor_type: primaryActorType,
-      } = notification;
-      this.$store
-        .dispatch('notifications/read', {
-          id,
-          primaryActorId,
-          primaryActorType,
-          unreadCount: this.meta.unreadCount,
-        })
-        .then(() => {
-          useAlert(this.$t('INBOX.ALERTS.MARK_AS_READ'));
-          this.$store.dispatch('notifications/unReadCount'); // to update the unread count in the store real time
-        });
-    },
-    markNotificationAsUnRead(notification) {
-      useTrack(INBOX_EVENTS.MARK_NOTIFICATION_AS_UNREAD);
-      this.redirectToInbox();
-      const { id } = notification;
-      this.$store
-        .dispatch('notifications/unread', {
-          id,
-        })
-        .then(() => {
-          useAlert(this.$t('INBOX.ALERTS.MARK_AS_UNREAD'));
-          this.$store.dispatch('notifications/unReadCount'); // to update the unread count in the store real time
-        });
-    },
-    deleteNotification(notification) {
-      useTrack(INBOX_EVENTS.DELETE_NOTIFICATION);
-      this.redirectToInbox();
-      this.$store
-        .dispatch('notifications/delete', {
-          notification,
-          unread_count: this.meta.unreadCount,
-          count: this.meta.count,
-        })
-        .then(() => {
-          useAlert(this.$t('INBOX.ALERTS.DELETE'));
-        });
-    },
-    onFilterChange(option) {
-      const { STATUS, TYPE, SORT_ORDER } = wootConstants.INBOX_FILTER_TYPE;
-      if (option.type === STATUS) {
-        this.status = option.selected ? option.key : '';
-      }
-      if (option.type === TYPE) {
-        this.type = option.selected ? option.key : '';
-      }
-      if (option.type === SORT_ORDER) {
-        this.sortOrder = option.key;
-      }
-      this.fetchNotifications();
-    },
-    setSavedFilter() {
-      const { inbox_filter_by: filterBy = {} } = this.uiSettings;
-      const { status, type, sort_by: sortBy } = filterBy;
-      this.status = status;
-      this.type = type;
-      this.sortOrder = sortBy || wootConstants.INBOX_SORT_BY.NEWEST;
-      this.$store.dispatch(
-        'notifications/setNotificationFilters',
-        this.inboxFilters
-      );
-    },
-    openConversation(notification) {
-      const {
-        id,
-        primaryActorId,
-        primaryActorType,
-        primaryActor: { inboxId },
-        notificationType,
-      } = notification;
+const notificationList = ref(null);
+const page = ref(1);
+const status = ref('');
+const type = ref('');
+const sortOrder = ref(wootConstants.INBOX_SORT_BY.NEWEST);
+const isInboxContextMenuOpen = ref(false);
 
-      if (this.$route.params.notification_id !== id) {
-        useTrack(INBOX_EVENTS.OPEN_CONVERSATION_VIA_INBOX, {
-          notificationType,
-        });
+const infiniteLoaderOptions = computed(() => ({
+  root: notificationList.value,
+  rootMargin: '100px 0px 100px 0px',
+}));
 
-        this.$store
-          .dispatch('notifications/read', {
-            id,
-            primaryActorId,
-            primaryActorType,
-            unreadCount: this.meta.unreadCount,
-          })
-          .then(() => {
-            this.$store.dispatch('notifications/unReadCount'); // to update the unread count in the store real time
-          });
+const meta = useMapGetter('notifications/getMeta');
+const uiFlags = useMapGetter('notifications/getUIFlags');
+const records = useMapGetter('notifications/getFilteredNotificationsV4');
+const inboxById = useMapGetter('inboxes/getInboxById');
 
-        this.$router.push({
-          name: 'inbox_view_conversation',
-          params: { inboxId, notification_id: id },
-        });
-      }
-    },
-  },
+const currentConversationId = computed(() => Number(route.params.id));
+
+const inboxFilters = computed(() => ({
+  page: page.value,
+  status: status.value,
+  type: type.value,
+  sortOrder: sortOrder.value,
+}));
+
+const notifications = computed(() => {
+  return records.value(inboxFilters.value);
+});
+
+const showEndOfList = computed(() => {
+  return uiFlags.value.isAllNotificationsLoaded && !uiFlags.value.isFetching;
+});
+
+const showEmptyState = computed(() => {
+  return !uiFlags.value.isFetching && !notifications.value.length;
+});
+
+const stateInbox = inboxId => {
+  return inboxById.value(inboxId);
 };
+
+const fetchNotifications = () => {
+  page.value = 1;
+  store.dispatch('notifications/clear');
+  const filter = inboxFilters.value;
+  store.dispatch('notifications/index', filter);
+};
+
+const scrollActiveIntoView = () => {
+  const activeEl = notificationList.value?.querySelector('.inbox-card.active');
+  activeEl?.scrollIntoView({ block: 'center', behavior: 'smooth' });
+};
+
+const redirectToInbox = () => {
+  if (route.name === 'inbox_view') return;
+  router.replace({ name: 'inbox_view' });
+};
+
+const loadMoreNotifications = () => {
+  if (uiFlags.value.isAllNotificationsLoaded) return;
+
+  page.value += 1;
+  store.dispatch('notifications/index', {
+    page: page.value,
+    status: status.value,
+    type: type.value,
+    sortOrder: sortOrder.value,
+  });
+};
+
+const markNotificationAsRead = async notificationItem => {
+  useTrack(INBOX_EVENTS.MARK_NOTIFICATION_AS_READ);
+
+  const {
+    id,
+    primary_actor_id: primaryActorId,
+    primary_actor_type: primaryActorType,
+  } = notificationItem;
+
+  try {
+    await store.dispatch('notifications/read', {
+      id,
+      primaryActorId,
+      primaryActorType,
+      unreadCount: meta.value.unreadCount,
+    });
+
+    useAlert(t('INBOX.ALERTS.MARK_AS_READ'));
+    store.dispatch('notifications/unReadCount');
+  } catch {
+    // error
+  }
+};
+
+const markNotificationAsUnRead = async notificationItem => {
+  useTrack(INBOX_EVENTS.MARK_NOTIFICATION_AS_UNREAD);
+  redirectToInbox();
+
+  const { id } = notificationItem;
+
+  try {
+    await store.dispatch('notifications/unread', { id });
+    useAlert(t('INBOX.ALERTS.MARK_AS_UNREAD'));
+    store.dispatch('notifications/unReadCount');
+  } catch {
+    // error
+  }
+};
+
+const deleteNotification = async notificationItem => {
+  useTrack(INBOX_EVENTS.DELETE_NOTIFICATION);
+  redirectToInbox();
+
+  try {
+    await store.dispatch('notifications/delete', {
+      notification: notificationItem,
+      unread_count: meta.value.unreadCount,
+      count: meta.value.count,
+    });
+
+    useAlert(t('INBOX.ALERTS.DELETE'));
+  } catch {
+    // error
+  }
+};
+
+const onFilterChange = option => {
+  const { STATUS, TYPE, SORT_ORDER } = wootConstants.INBOX_FILTER_TYPE;
+  if (option.type === STATUS) {
+    status.value = option.selected ? option.key : '';
+  }
+  if (option.type === TYPE) {
+    type.value = option.selected ? option.key : '';
+  }
+  if (option.type === SORT_ORDER) {
+    sortOrder.value = option.key;
+  }
+  fetchNotifications();
+};
+
+const setSavedFilter = () => {
+  const { inbox_filter_by: filterBy = {} } = uiSettings.value;
+  const { status: savedStatus, type: savedType, sort_by: sortBy } = filterBy;
+  status.value = savedStatus;
+  type.value = savedType;
+  sortOrder.value = sortBy || wootConstants.INBOX_SORT_BY.NEWEST;
+  store.dispatch('notifications/setNotificationFilters', inboxFilters.value);
+};
+
+const openConversation = async notificationItem => {
+  const {
+    id,
+    primaryActorId,
+    primaryActorType,
+    primaryActor: { inboxId, id: conversationId },
+    notificationType,
+  } = notificationItem;
+
+  if (route.params.id === String(conversationId)) return;
+
+  useTrack(INBOX_EVENTS.OPEN_CONVERSATION_VIA_INBOX, {
+    notificationType,
+  });
+
+  try {
+    await store.dispatch('notifications/read', {
+      id,
+      primaryActorId,
+      primaryActorType,
+      unreadCount: meta.value.unreadCount,
+    });
+
+    // to update the unread count in the store realtime
+    store.dispatch('notifications/unReadCount');
+
+    router.push({
+      name: 'inbox_view_conversation',
+      params: { inboxId, type: 'conversation', id: conversationId },
+    });
+  } catch {
+    // error
+  }
+};
+
+watch(
+  inboxFilters,
+  (newVal, oldVal) => {
+    if (newVal !== oldVal) {
+      store.dispatch('notifications/updateNotificationFilters', newVal);
+    }
+  },
+  { deep: true }
+);
+
+watch(currentConversationId, () => {
+  nextTick(scrollActiveIntoView);
+});
+
+onMounted(() => {
+  scrollActiveIntoView();
+  setSavedFilter();
+  fetchNotifications();
+});
 </script>
 
 <template>
   <section class="flex w-full h-full bg-n-solid-1">
     <div
-      class="flex flex-col h-full w-full lg:min-w-[400px] lg:max-w-[400px] ltr:border-r rtl:border-l border-n-weak"
-      :class="!currentNotificationId ? 'flex' : 'hidden xl:flex'"
+      class="flex flex-col h-full w-full lg:min-w-[340px] lg:max-w-[340px] ltr:border-r rtl:border-l border-n-weak"
+      :class="!currentConversationId ? 'flex' : 'hidden xl:flex'"
     >
       <InboxListHeader
         :is-context-menu-open="isInboxContextMenuOpen"
@@ -224,17 +239,17 @@ export default {
       />
       <div
         ref="notificationList"
-        class="flex flex-col gap-px w-full h-[calc(100%-56px)] pb-3 overflow-x-hidden px-3 overflow-y-auto divide-y divide-n-weak [&>*:hover]:!border-y-transparent [&>*.active]:!border-y-transparent [&>*:hover+*]:!border-t-transparent [&>*.active+*]:!border-t-transparent"
+        class="flex flex-col gap-0.5 w-full h-[calc(100%-56px)] pb-4 overflow-x-hidden px-2 overflow-y-auto divide-y divide-n-weak [&>*:hover]:!border-y-transparent [&>*.active]:!border-y-transparent [&>*:hover+*]:!border-t-transparent [&>*.active+*]:!border-t-transparent"
       >
         <InboxCard
-          v-for="notificationItem in notificationsV4"
+          v-for="notificationItem in notifications"
           :key="notificationItem.id"
           :inbox-item="notificationItem"
           :state-inbox="stateInbox(notificationItem.primaryActor?.inboxId)"
-          class="rounded-none hover:rounded-xl hover:bg-n-alpha-1 dark:hover:bg-n-alpha-3"
+          class="inbox-card rounded-lg hover:rounded-lg hover:bg-n-alpha-1 dark:hover:bg-n-alpha-3"
           :class="
-            currentNotificationId === notificationItem.id
-              ? 'bg-n-alpha-1 dark:bg-n-alpha-3 click-animation rounded-xl active'
+            currentConversationId === notificationItem.primaryActor?.id
+              ? 'bg-n-alpha-1 dark:bg-n-alpha-3 rounded-lg active'
               : ''
           "
           @mark-notification-as-read="markNotificationAsRead"
@@ -264,23 +279,3 @@ export default {
     <CmdBarConversationSnooze />
   </section>
 </template>
-
-<style scoped>
-.click-animation {
-  animation: click-animation 0.2s ease-in-out;
-}
-
-@keyframes click-animation {
-  0% {
-    transform: scale(1);
-  }
-
-  50% {
-    transform: scale(0.99);
-  }
-
-  100% {
-    transform: scale(1);
-  }
-}
-</style>
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue b/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue
index 29ddc5ef1..3891727c6 100644
--- a/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue
+++ b/app/javascript/dashboard/routes/dashboard/inbox/InboxView.vue
@@ -1,183 +1,191 @@
-<script>
-import { mapGetters } from 'vuex';
+<script setup>
+import { computed, ref, watch, onMounted } from 'vue';
+import { useRoute, useRouter } from 'vue-router';
+import { useStore, useMapGetter } from 'dashboard/composables/store';
 import { useTrack } from 'dashboard/composables';
-import InboxItemHeader from './components/InboxItemHeader.vue';
-import ConversationBox from 'dashboard/components/widgets/conversation/ConversationBox.vue';
-import InboxEmptyState from './InboxEmptyState.vue';
-import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import { INBOX_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 import { emitter } from 'shared/helpers/mitt';
+import SidepanelSwitch from 'dashboard/components-next/Conversation/SidepanelSwitch.vue';
 
-export default {
-  components: {
-    InboxItemHeader,
-    InboxEmptyState,
-    ConversationBox,
-    Spinner,
-  },
-  setup() {
-    const { uiSettings, updateUISettings } = useUISettings();
+import InboxItemHeader from './components/InboxItemHeader.vue';
+import ConversationBox from 'dashboard/components/widgets/conversation/ConversationBox.vue';
+import InboxEmptyState from './InboxEmptyState.vue';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+import ConversationSidebar from 'dashboard/components/widgets/conversation/ConversationSidebar.vue';
 
-    return {
-      uiSettings,
-      updateUISettings,
-    };
-  },
-  data() {
-    return {
-      isConversationLoading: false,
-    };
-  },
-  computed: {
-    ...mapGetters({
-      notification: 'notifications/getFilteredNotifications',
-      currentChat: 'getSelectedChat',
-      activeNotificationById: 'notifications/getNotificationById',
-      conversationById: 'getConversationById',
-      uiFlags: 'notifications/getUIFlags',
-      meta: 'notifications/getMeta',
-    }),
-    notifications() {
-      return this.notification({
-        sortOrder: this.activeSortOrder,
-      });
-    },
-    inboxId() {
-      return Number(this.$route.params.inboxId);
-    },
-    notificationId() {
-      return Number(this.$route.params.notification_id);
-    },
-    activeNotification() {
-      return this.activeNotificationById(this.notificationId);
-    },
-    conversationId() {
-      return this.activeNotification?.primary_actor?.id;
-    },
-    totalNotificationCount() {
-      return this.meta.count;
-    },
-    showEmptyState() {
-      return (
-        !this.conversationId ||
-        (!this.notifications?.length && this.uiFlags.isFetching)
-      );
-    },
-    activeNotificationIndex() {
-      return this.notifications?.findIndex(n => n.id === this.notificationId);
-    },
-    activeSortOrder() {
-      const { inbox_filter_by: filterBy = {} } = this.uiSettings;
-      const { sort_by: sortBy } = filterBy;
-      return sortBy || 'desc';
-    },
-    isContactPanelOpen() {
-      if (this.currentChat.id) {
-        const { is_contact_sidebar_open: isContactSidebarOpen } =
-          this.uiSettings;
-        return isContactSidebarOpen;
-      }
-      return false;
-    },
-  },
-  watch: {
-    conversationId: {
-      immediate: true,
-      handler(newVal, oldVal) {
-        if (newVal !== oldVal) {
-          this.fetchConversationById();
-        }
-      },
-    },
-  },
-  mounted() {
-    this.$store.dispatch('agents/get');
-  },
-  methods: {
-    async fetchConversationById() {
-      if (!this.notificationId || !this.conversationId) return;
-      this.$store.dispatch('clearSelectedState');
-      const existingChat = this.findConversation();
-      if (existingChat) {
-        this.setActiveChat(existingChat);
-        return;
-      }
-      this.isConversationLoading = true;
-      await this.$store.dispatch('getConversation', this.conversationId);
-      this.setActiveChat();
-      this.isConversationLoading = false;
-    },
-    setActiveChat() {
-      const selectedConversation = this.findConversation();
-      if (!selectedConversation) return;
-      this.$store
-        .dispatch('setActiveChat', { data: selectedConversation })
-        .then(() => {
-          emitter.emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
-        });
-    },
-    findConversation() {
-      return this.conversationById(this.conversationId);
-    },
-    navigateToConversation(activeIndex, direction) {
-      let updatedIndex;
-      if (direction === 'prev' && activeIndex) {
-        updatedIndex = activeIndex - 1;
-      } else if (
-        direction === 'next' &&
-        activeIndex < this.totalNotificationCount
-      ) {
-        updatedIndex = activeIndex + 1;
-      }
-      const targetNotification = this.notifications[updatedIndex];
-      if (targetNotification) {
-        this.openNotification(targetNotification);
-      }
-    },
-    openNotification(notification) {
-      const {
-        id,
-        primary_actor_id: primaryActorId,
-        primary_actor_type: primaryActorType,
-        primary_actor: { meta: { unreadCount } = {} },
-        notification_type: notificationType,
-      } = notification;
+const route = useRoute();
+const router = useRouter();
+const store = useStore();
+const { uiSettings } = useUISettings();
 
-      useTrack(INBOX_EVENTS.OPEN_CONVERSATION_VIA_INBOX, {
-        notificationType,
-      });
+const isConversationLoading = ref(false);
 
-      this.$store.dispatch('notifications/read', {
-        id,
-        primaryActorId,
-        primaryActorType,
-        unreadCount,
-      });
+const notification = useMapGetter('notifications/getFilteredNotifications');
+const currentChat = useMapGetter('getSelectedChat');
+const conversationById = useMapGetter('getConversationById');
+const uiFlags = useMapGetter('notifications/getUIFlags');
+const meta = useMapGetter('notifications/getMeta');
 
-      this.$router.push({
-        name: 'inbox_view_conversation',
-        params: { notification_id: id },
-      });
-    },
-    onClickNext() {
-      this.navigateToConversation(this.activeNotificationIndex, 'next');
-    },
-    onClickPrev() {
-      this.navigateToConversation(this.activeNotificationIndex, 'prev');
-    },
-    onToggleContactPanel() {
-      this.updateUISettings({
-        is_contact_sidebar_open: !this.isContactPanelOpen,
-      });
-    },
-  },
+const inboxId = computed(() => Number(route.params.inboxId));
+const conversationId = computed(() => Number(route.params.id));
+
+const activeSortOrder = computed(() => {
+  const { inbox_filter_by: filterBy = {} } = uiSettings.value;
+  const { sort_by: sortBy } = filterBy;
+  return sortBy || 'desc';
+});
+
+const notifications = computed(() => {
+  return notification.value({
+    sortOrder: activeSortOrder.value,
+  });
+});
+
+const activeNotification = computed(() => {
+  return notifications.value?.find(
+    n => n.primary_actor?.id === conversationId.value
+  );
+});
+
+const totalNotificationCount = computed(() => {
+  return meta.value.count;
+});
+
+const showEmptyState = computed(() => {
+  return (
+    !conversationId.value ||
+    (!notifications.value?.length && uiFlags.value.isFetching)
+  );
+});
+
+const activeNotificationIndex = computed(() => {
+  return notifications.value?.findIndex(
+    n => n.primary_actor?.id === conversationId.value
+  );
+});
+
+const isContactPanelOpen = computed(() => {
+  if (currentChat.value.id) {
+    const { is_contact_sidebar_open: isContactSidebarOpen } = uiSettings.value;
+    return isContactSidebarOpen;
+  }
+  return false;
+});
+
+const findConversation = () => {
+  return conversationById.value(conversationId.value);
 };
+
+const openNotification = async notificationItem => {
+  const {
+    id,
+    primary_actor_id: primaryActorId,
+    primary_actor_type: primaryActorType,
+    primary_actor: {
+      meta: { unreadCount } = {},
+      id: conversationIdFromNotification,
+    },
+    notification_type: notificationType,
+  } = notificationItem;
+
+  useTrack(INBOX_EVENTS.OPEN_CONVERSATION_VIA_INBOX, {
+    notificationType,
+  });
+
+  try {
+    await store.dispatch('notifications/read', {
+      id,
+      primaryActorId,
+      primaryActorType,
+      unreadCount,
+    });
+
+    router.push({
+      name: 'inbox_view_conversation',
+      params: { type: 'conversation', id: conversationIdFromNotification },
+    });
+  } catch {
+    // error
+  }
+};
+
+const setActiveChat = async () => {
+  const selectedConversation = findConversation();
+  if (!selectedConversation) return;
+
+  try {
+    await store.dispatch('setActiveChat', { data: selectedConversation });
+    emitter.emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
+  } catch {
+    // error
+  }
+};
+
+const fetchConversationById = async () => {
+  if (!conversationId.value) return;
+
+  store.dispatch('clearSelectedState');
+  const existingChat = findConversation();
+
+  if (existingChat) {
+    await setActiveChat();
+    return;
+  }
+
+  isConversationLoading.value = true;
+
+  try {
+    await store.dispatch('getConversation', conversationId.value);
+    await setActiveChat();
+  } catch {
+    // error
+  } finally {
+    isConversationLoading.value = false;
+  }
+};
+
+const navigateToConversation = (activeIndex, direction) => {
+  const isValidPrev = direction === 'prev' && activeIndex > 0;
+  const isValidNext =
+    direction === 'next' && activeIndex < totalNotificationCount.value - 1;
+
+  if (!isValidPrev && !isValidNext) return;
+
+  const updatedIndex = direction === 'prev' ? activeIndex - 1 : activeIndex + 1;
+  const targetNotification = notifications.value[updatedIndex];
+
+  if (targetNotification) {
+    openNotification(targetNotification);
+  }
+};
+
+const onClickNext = () => {
+  navigateToConversation(activeNotificationIndex.value, 'next');
+};
+
+const onClickPrev = () => {
+  navigateToConversation(activeNotificationIndex.value, 'prev');
+};
+
+watch(
+  conversationId,
+  (newVal, oldVal) => {
+    if (newVal !== oldVal) {
+      fetchConversationById();
+    }
+  },
+  { immediate: true }
+);
+
+onMounted(async () => {
+  await store.dispatch('agents/get');
+});
 </script>
 
 <template>
-  <div class="h-full w-full xl:w-[calc(100%-400px)]">
+  <div class="h-full w-full flex-1">
     <div v-if="showEmptyState" class="flex w-full h-full">
       <InboxEmptyState
         :empty-state-message="$t('INBOX.LIST.NO_MESSAGES_AVAILABLE')"
@@ -193,19 +201,24 @@ export default {
       />
       <div
         v-if="isConversationLoading"
-        class="flex items-center h-[calc(100%-56px)] my-4 justify-center bg-n-solid-1"
+        class="flex items-center flex-1 my-4 justify-center bg-n-solid-1"
       >
         <Spinner class="text-n-brand" />
       </div>
-      <ConversationBox
-        v-else
-        class="h-[calc(100%-56px)] [&.conversation-details-wrap]:!border-0"
-        is-inbox-view
-        :inbox-id="inboxId"
-        :is-contact-panel-open="isContactPanelOpen"
-        :is-on-expanded-layout="false"
-        @contact-panel-toggle="onToggleContactPanel"
-      />
+      <div v-else class="flex h-[calc(100%-48px)] min-w-0">
+        <ConversationBox
+          class="flex-1 [&.conversation-details-wrap]:!border-0"
+          is-inbox-view
+          :inbox-id="inboxId"
+          :is-on-expanded-layout="false"
+        >
+          <SidepanelSwitch v-if="currentChat.id" />
+        </ConversationBox>
+        <ConversationSidebar
+          v-if="isContactPanelOpen"
+          :current-chat="currentChat"
+        />
+      </div>
     </div>
   </div>
 </template>
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/components/InboxItemHeader.vue b/app/javascript/dashboard/routes/dashboard/inbox/components/InboxItemHeader.vue
index cf843b1d5..09d8f6f9c 100644
--- a/app/javascript/dashboard/routes/dashboard/inbox/components/InboxItemHeader.vue
+++ b/app/javascript/dashboard/routes/dashboard/inbox/components/InboxItemHeader.vue
@@ -109,7 +109,7 @@ export default {
 
 <template>
   <div
-    class="flex items-center justify-between w-full gap-2 border-b ltr:pl-4 rtl:pl-2 h-12 ltr:pr-2 rtl:pr-4 rtl:border-r border-n-weak"
+    class="flex items-center justify-between w-full gap-2 border-b px-3 h-12 rtl:border-r border-n-weak flex-shrink-0"
   >
     <div class="flex items-center gap-4">
       <BackButton
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/components/InboxListHeader.vue b/app/javascript/dashboard/routes/dashboard/inbox/components/InboxListHeader.vue
index 7694bec2f..70dccaa33 100644
--- a/app/javascript/dashboard/routes/dashboard/inbox/components/InboxListHeader.vue
+++ b/app/javascript/dashboard/routes/dashboard/inbox/components/InboxListHeader.vue
@@ -79,9 +79,9 @@ export default {
 </script>
 
 <template>
-  <div class="flex items-center justify-between w-full gap-1 h-14 px-4 mb-2">
+  <div class="flex items-center justify-between w-full gap-1 h-12 px-3">
     <div class="flex items-center gap-2 min-w-0 flex-1">
-      <h1 class="min-w-0 text-lg font-medium truncate text-n-slate-12">
+      <h1 class="min-w-0 text-base font-medium truncate text-n-slate-12">
         {{ $t('INBOX.LIST.TITLE') }}
       </h1>
       <div class="relative">
diff --git a/app/javascript/dashboard/routes/dashboard/inbox/routes.js b/app/javascript/dashboard/routes/dashboard/inbox/routes.js
index 4ec1dff75..1d2b349d9 100644
--- a/app/javascript/dashboard/routes/dashboard/inbox/routes.js
+++ b/app/javascript/dashboard/routes/dashboard/inbox/routes.js
@@ -21,7 +21,7 @@ export const routes = [
         },
       },
       {
-        path: ':notification_id',
+        path: ':type/:id',
         name: 'inbox_view_conversation',
         component: InboxDetailView,
         meta: {
diff --git a/app/jobs/inboxes/fetch_imap_email_inboxes_job.rb b/app/jobs/inboxes/fetch_imap_email_inboxes_job.rb
index 56e8c2235..ea2705955 100644
--- a/app/jobs/inboxes/fetch_imap_email_inboxes_job.rb
+++ b/app/jobs/inboxes/fetch_imap_email_inboxes_job.rb
@@ -1,5 +1,6 @@
 class Inboxes::FetchImapEmailInboxesJob < ApplicationJob
   queue_as :scheduled_jobs
+  include BillingHelper
 
   def perform
     email_inboxes = Inbox.where(channel_type: 'Channel::Email')
@@ -11,6 +12,13 @@ class Inboxes::FetchImapEmailInboxesJob < ApplicationJob
   private
 
   def should_fetch_emails?(inbox)
-    inbox.channel.imap_enabled && !inbox.account.suspended?
+    return false if inbox.account.suspended?
+    return false unless inbox.channel.imap_enabled
+    return false if inbox.channel.reauthorization_required?
+
+    return true unless ChatwootApp.chatwoot_cloud?
+    return false if default_plan?(inbox.account)
+
+    true
   end
 end
diff --git a/app/mailboxes/incoming_email_validity_helper.rb b/app/mailboxes/incoming_email_validity_helper.rb
index 252ef5257..9483c9768 100644
--- a/app/mailboxes/incoming_email_validity_helper.rb
+++ b/app/mailboxes/incoming_email_validity_helper.rb
@@ -4,16 +4,17 @@ module IncomingEmailValidityHelper
   def incoming_email_from_valid_email?
     return false unless valid_external_email_for_active_account?
 
+    # Return if email doesn't have a valid sender
+    # This can happen in cases like bounce emails for invalid contact email address
+    return false unless Devise.email_regexp.match?(@processed_mail.original_sender)
+
+    # Process bounced emails, as regular emails
+    return true if @processed_mail.bounced?
+
     # we skip processing auto reply emails like delivery status notifications
     # out of office replies, etc.
     return false if auto_reply_email?
 
-    # return if email doesn't have a valid sender
-    # This can happen in cases like bounce emails for invalid contact email address
-    # TODO: Handle the bounce separately and mark the contact as invalid in case of reply bounces
-    # The returned value could be "\"\"" for some email clients
-    return false unless Devise.email_regexp.match?(@processed_mail.original_sender)
-
     true
   end
 
diff --git a/app/mailers/portal_instructions_mailer.rb b/app/mailers/portal_instructions_mailer.rb
index eccbd7db1..284e3e9de 100644
--- a/app/mailers/portal_instructions_mailer.rb
+++ b/app/mailers/portal_instructions_mailer.rb
@@ -15,7 +15,7 @@ class PortalInstructionsMailer < ApplicationMailer
   private
 
   def liquid_locals
-    { cname_record: @cname_record }
+    super.merge({ cname_record: @cname_record })
   end
 
   def generate_cname_record
diff --git a/app/presenters/mail_presenter.rb b/app/presenters/mail_presenter.rb
index 890e97a78..e57831c96 100644
--- a/app/presenters/mail_presenter.rb
+++ b/app/presenters/mail_presenter.rb
@@ -157,6 +157,10 @@ class MailPresenter < SimpleDelegator
     auto_submitted? || x_auto_reply?
   end
 
+  def bounced?
+    @mail.bounced? || @mail['X-Failed-Recipients'].try(:value).present?
+  end
+
   def notification_email_from_chatwoot?
     # notification emails are send via mailer sender email address. so it should match
     original_sender == Mail::Address.new(ENV.fetch('MAILER_SENDER_EMAIL', 'Chatwoot <accounts@chatwoot.com>')).address
diff --git a/deployment/setup_20.04.sh b/deployment/setup_20.04.sh
index aaa928f4d..5a40ee068 100644
--- a/deployment/setup_20.04.sh
+++ b/deployment/setup_20.04.sh
@@ -2,7 +2,7 @@
 
 # Description: Install and manage a Chatwoot installation.
 # OS: Ubuntu 20.04 LTS, 22.04 LTS, 24.04 LTS
-# Script Version: 3.4.1
+# Script Version: 3.4.2
 # Run this script as root
 
 set -eu -o errexit -o pipefail -o noclobber -o nounset
@@ -990,7 +990,7 @@ EOF
    # Check if CW_VERSION is 4.0 or above
   if [[ "$(printf '%s\n' "$CW_VERSION" "4.0" | sort -V | head -n 1)" == "4.0" ]]; then
     echo "Chatwoot v4.0 and above requires pgvector support in PostgreSQL."
-    read -p "Does your postgres support pgvector and want to proceed with the upgrade? [Y/n]: " user_input
+    read -p "Does your postgres support pgvector and want to proceed with the upgrade? [y/N]: " user_input
     user_input=${user_input:-Y}
     if [[ "$user_input" =~ ^([yY][eE][sS]|[yY])$ ]]; then
       echo "Proceeding with the upgrade..."
@@ -1005,6 +1005,7 @@ EOF
   upgrade_redis
   upgrade_node
   get_pnpm
+  
   sudo -i -u chatwoot << EOF
 
   # Navigate to the Chatwoot directory
@@ -1016,9 +1017,9 @@ EOF
 
   # Ensure the ruby version is upto date
   # Parse the latest ruby version
-  latest_ruby_version="$(cat '.ruby-version')"
-  rvm install "ruby-$latest_ruby_version"
-  rvm use "$latest_ruby_version" --default
+  latest_ruby_version="\$(cat '.ruby-version')"
+  rvm install "ruby-\$latest_ruby_version"
+  rvm use "\$latest_ruby_version" --default
 
   # Update dependencies
   bundle
diff --git a/spec/enterprise/jobs/inboxes/fetch_imap_email_inboxes_job_spec.rb b/spec/enterprise/jobs/inboxes/fetch_imap_email_inboxes_job_spec.rb
new file mode 100644
index 000000000..ef5b9b0c7
--- /dev/null
+++ b/spec/enterprise/jobs/inboxes/fetch_imap_email_inboxes_job_spec.rb
@@ -0,0 +1,26 @@
+require 'rails_helper'
+
+RSpec.describe Inboxes::FetchImapEmailInboxesJob do
+  context 'when chatwoot_cloud is enabled' do
+    let(:account) { create(:account) }
+    let(:premium_account) { create(:account, custom_attributes: { plan_name: 'Startups' }) }
+    let(:imap_email_channel) { create(:channel_email, imap_enabled: true, account: account) }
+    let(:premium_imap_channel) { create(:channel_email, imap_enabled: true, account: premium_account) }
+
+    before do
+      premium_account.custom_attributes['plan_name'] = 'Startups'
+      InstallationConfig.where(name: 'DEPLOYMENT_ENV').first_or_create!(value: 'cloud')
+      InstallationConfig.where(name: 'CHATWOOT_CLOUD_PLANS').first_or_create!(value: [{ 'name' => 'Hacker' }])
+    end
+
+    it 'skips inboxes with default plan' do
+      expect(Inboxes::FetchImapEmailsJob).not_to receive(:perform_later).with(imap_email_channel)
+      described_class.perform_now
+    end
+
+    it 'processes inboxes with premium plan' do
+      expect(Inboxes::FetchImapEmailsJob).to receive(:perform_later).with(premium_imap_channel)
+      described_class.perform_now
+    end
+  end
+end
diff --git a/spec/fixtures/files/bounced_gmail.eml b/spec/fixtures/files/bounced_gmail.eml
new file mode 100644
index 000000000..2c45bcd4d
--- /dev/null
+++ b/spec/fixtures/files/bounced_gmail.eml
@@ -0,0 +1,120 @@
+Delivered-To: robert.smith@gmail.com
+Return-Path: <>
+Subject: Delivery Status Notification (Failure)
+From: Mail Delivery Subsystem <mailer-daemon@googlemail.com>
+To: robert.smith@gmail.com
+Content-Type: multipart/report; boundary="00000000000093475906390e1e9b"; report-type=delivery-status
+Auto-Submitted: auto-replied
+Message-ID: <686707c9.050a0220.302e7d.0cb2.GMR@mx.google.com>
+Date: Thu, 03 Jul 2025 15:44:25 -0700 (PDT)
+X-Failed-Recipients: alex.jones@fictionalcorp.com
+
+--00000000000093475906390e1e9b
+Content-Type: multipart/related; boundary="000000000000936d8406390e1ec7"
+
+--000000000000936d8406390e1ec7
+Content-Type: multipart/alternative; boundary="000000000000936d9006390e1ec8"
+
+--000000000000936d9006390e1ec8
+Content-Type: text/plain; charset="UTF-8"
+Content-Transfer-Encoding: quoted-printable
+
+
+** Address not found **
+
+Your message wasn't delivered to alex.jones@fictionalcorp.com because the address co=
+uldn't be found or is unable to receive email.
+
+Learn more here: https://support.google.com/mail/?p=3DNoSuchUser
+
+The response was:
+
+550 5.1.1 The email account that you tried to reach does not exist. Please =
+try double-checking the recipient's email address for typos or unnecessary =
+spaces. For more information, go to https://support.google.com/mail/?p=3DNo=
+SuchUser d2e1a72fcca58-74ce2b0525csor332154b3a.0 - gsmtp
+
+--000000000000936d9006390e1ec8
+Content-Type: text/html; charset="UTF-8"
+Content-Transfer-Encoding: quoted-printable
+
+<html>
+<head>
+<style>
+* {
+font-family:Roboto, "Helvetica Neue", Helvetica, Arial, sans-serif;
+}
+</style>
+</head>
+<body>
+<table cellpadding=3D"0" cellspacing=3D"0" class=3D"email-wrapper" style=3D=
+"padding-top:32px;background-color:#ffffff;"><tbody>
+<tr><td>
+<table cellpadding=3D0 cellspacing=3D0><tbody>
+<tr><td style=3D"max-width:560px;padding:24px 24px 32px;background-color:#f=
+afafa;border:1px solid #e0e0e0;border-radius:2px">
+<img style=3D"padding:0 24px 16px 0;float:left" width=3D72 height=3D72 alt=
+=3D"Error Icon" src=3D"cid:icon.png">
+<table style=3D"min-width:272px;padding-top:8px"><tbody>
+<tr><td><h2 style=3D"font-size:20px;color:#212121;font-weight:bold;margin:0=
+">
+Address not found
+</h2></td></tr>
+<tr><td style=3D"padding-top:20px;color:#757575;font-size:16px;font-weight:=
+normal;text-align:left">
+Your message wasn't delivered to <a style=3D'color:#212121;text-decoration:=
+none'><b>alex.jones@fictionalcorp.com</b></a> because the address couldn't be found =
+or is unable to receive email.
+</td></tr>
+<tr><td style=3D"padding-top:24px;color:#4285F4;font-size:14px;font-weight:=
+bold;text-align:left">
+<a style=3D"text-decoration:none" href=3D"https://support.google.com/mail/?=
+p=3DNoSuchUser">LEARN MORE</a>
+</td></tr>
+</tbody></table>
+</td></tr>
+</tbody></table>
+</td></tr>
+<tr style=3D"border:none;background-color:#fff;font-size:12.8px;width:90%">
+<td align=3D"left" style=3D"padding:48px 10px">
+The response was:<br/>
+<p style=3D"font-family:monospace">
+550 5.1.1 The email account that you tried to reach does not exist. Please =
+try double-checking the recipient's email address for typos or unnecessary =
+spaces. For more information, go to https://support.google.com/mail/?p=3DNo=
+SuchUser d2e1a72fcca58-74ce2b0525csor332154b3a.0 - gsmtp
+</p>
+</td>
+</tr>
+</tbody></table>
+</body>
+</html>
+
+--000000000000936d9006390e1ec8--
+--000000000000936d8406390e1ec7
+Content-Type: image/png; name="icon.png"
+Content-Disposition: attachment; filename="icon.png"
+Content-Transfer-Encoding: base64
+Content-ID: <icon.png>
+
+--000000000000936d8406390e1ec7--
+--00000000000093475906390e1e9b
+Content-Type: message/delivery-status
+
+--00000000000093475906390e1e9b
+Content-Type: message/rfc822
+
+Date: Thu, 03 Jul 2025 15:44:23 -0700
+From: Robert Smith <robert.smith@gmail.com>
+Reply-To: robert.smith@gmail.com
+To: alex.jones@fictionalcorp.com
+Message-ID: <conversation/93775311-9416-4428-964b-862001f8a8b2/messages/27855337@gmail.com>
+In-Reply-To: <account/1/conversation/93775311-9416-4428-964b-862001f8a8b2@gmail.com>
+Subject: Just checking in
+Mime-Version: 1.0
+Content-Type: text/html; charset=UTF-8
+Content-Transfer-Encoding: 7bit
+
+<p>Hey, just checking in. Let me know if you got my earlier message.</p>
+
+--00000000000093475906390e1e9b--
diff --git a/spec/jobs/inboxes/fetch_imap_email_inboxes_job_spec.rb b/spec/jobs/inboxes/fetch_imap_email_inboxes_job_spec.rb
index 18685a649..abcab1e8f 100644
--- a/spec/jobs/inboxes/fetch_imap_email_inboxes_job_spec.rb
+++ b/spec/jobs/inboxes/fetch_imap_email_inboxes_job_spec.rb
@@ -3,6 +3,7 @@ require 'rails_helper'
 RSpec.describe Inboxes::FetchImapEmailInboxesJob do
   let(:account) { create(:account) }
   let(:suspended_account) { create(:account, status: 'suspended') }
+  let(:premium_account) { create(:account, custom_attributes: { plan_name: 'Startups' }) }
 
   let(:imap_email_channel) do
     create(:channel_email, imap_enabled: true, account: account)
@@ -16,6 +17,19 @@ RSpec.describe Inboxes::FetchImapEmailInboxesJob do
     create(:channel_email, imap_enabled: false, account: account)
   end
 
+  let(:reauth_required_channel) do
+    create(:channel_email, imap_enabled: true, account: account)
+  end
+
+  let(:premium_imap_channel) do
+    create(:channel_email, imap_enabled: true, account: premium_account)
+  end
+
+  before do
+    reauth_required_channel.prompt_reauthorization!
+    premium_account.custom_attributes['plan_name'] = 'Startups'
+  end
+
   it 'enqueues the job' do
     expect { described_class.perform_later }.to have_enqueued_job(described_class)
       .on_queue('scheduled_jobs')
@@ -44,5 +58,11 @@ RSpec.describe Inboxes::FetchImapEmailInboxesJob do
 
       described_class.perform_now
     end
+
+    it 'skips channels requiring reauthorization' do
+      expect(Inboxes::FetchImapEmailsJob).not_to receive(:perform_later).with(reauth_required_channel)
+
+      described_class.perform_now
+    end
   end
 end
diff --git a/spec/mailboxes/imap/imap_mailbox_spec.rb b/spec/mailboxes/imap/imap_mailbox_spec.rb
index cc72be18b..fc94c98be 100644
--- a/spec/mailboxes/imap/imap_mailbox_spec.rb
+++ b/spec/mailboxes/imap/imap_mailbox_spec.rb
@@ -115,6 +115,14 @@ RSpec.describe Imap::ImapMailbox do
       end
     end
 
+    context 'when the email is bounced' do
+      let!(:bounced_mail) { create_inbound_email_from_fixture('bounced_gmail.eml') }
+
+      it 'processes the bounced email' do
+        expect { class_instance.process(bounced_mail.mail, channel) }.to change(Message, :count)
+      end
+    end
+
     context 'when a reply for existing email conversation' do
       let(:prev_conversation) { create(:conversation, account: account, inbox: channel.inbox, assignee: agent) }
       let(:reply_mail) do