From c2a4ca2da036887b599439bbc0fc63c765e1f9e2 Mon Sep 17 00:00:00 2001
From: aakashb95 <aakashbakhle@gmail.com>
Date: Thu, 15 Jan 2026 20:10:50 +0530
Subject: [PATCH] fix: private notes shouldn't reopen conversation

---
 app/models/message.rb | 1 +
 1 file changed, 1 insertion(+)

diff --git a/app/models/message.rb b/app/models/message.rb
index 275b8b4c1..7d60203bb 100644
--- a/app/models/message.rb
+++ b/app/models/message.rb
@@ -393,6 +393,7 @@ class Message < ApplicationRecord
   def open_conversation_on_human_response
     return unless human_response?
     return unless conversation.pending?
+    return if private?
 
     conversation.open!
   end