feat: introduce voice call dashboard (#14954)

This commit is contained in:
Sivin Varghese
2026-07-20 14:54:05 +05:30
committed by GitHub
parent a752e56765
commit bf0a10c780
20 changed files with 1426 additions and 5 deletions
@@ -0,0 +1,237 @@
<script setup>
import { computed } from 'vue';
import { useRoute } from 'vue-router';
import { useI18n } from 'vue-i18n';
import { relativeDayTimestamp } from 'shared/helpers/timeHelper';
import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
import Icon from 'dashboard/components-next/icon/Icon.vue';
import AudioPlayer from 'dashboard/components-next/audio/AudioPlayer.vue';
import {
VOICE_CALL_DIRECTION,
VOICE_CALL_STATUS,
} from 'dashboard/components-next/message/constants';
import CallStatusBadge from './CallStatusBadge.vue';
import { CALL_KIND, getCallKind } from './constants';
const props = defineProps({
call: {
type: Object,
required: true,
},
});
const { t } = useI18n();
const route = useRoute();
const kind = computed(() => getCallKind(props.call));
const contactName = computed(
() => props.call.contact.name || props.call.contact.phoneNumber
);
const agentActionLabel = computed(() => {
if (!props.call.agent) return '';
if (kind.value === CALL_KIND.OUTGOING) return t('CALLS_PAGE.ROW.DIALED_BY');
if (kind.value === CALL_KIND.INCOMING) return t('CALLS_PAGE.ROW.PICKED_BY');
// Ongoing collapses direction, so resolve dialed-vs-picked from the raw value.
if (kind.value === CALL_KIND.ONGOING) {
return props.call.direction === VOICE_CALL_DIRECTION.OUTBOUND
? t('CALLS_PAGE.ROW.DIALED_BY')
: t('CALLS_PAGE.ROW.PICKED_BY');
}
return '';
});
const resultLabel = computed(() => {
if (kind.value === CALL_KIND.MISSED) return t('CALLS_PAGE.ROW.NO_AGENT');
if (kind.value === CALL_KIND.NO_REPLY) {
return t('CALLS_PAGE.ROW.NO_CONTACT_ANSWER');
}
if (kind.value === CALL_KIND.FAILED) return t('CALLS_PAGE.ROW.FAILED');
if (kind.value === CALL_KIND.ONGOING) {
return props.call.status === VOICE_CALL_STATUS.RINGING
? t('CALLS_PAGE.ROW.RINGING')
: t('CALLS_PAGE.ROW.IN_PROGRESS');
}
return t('CALLS_PAGE.ROW.ANSWERED');
});
const providerIcon = computed(() =>
props.call.provider === 'whatsapp' ? 'i-woot-whatsapp' : 'i-lucide-phone'
);
const createdAtLabel = computed(() =>
relativeDayTimestamp(props.call.createdAt, t('CALLS_PAGE.ROW.YESTERDAY'))
);
const conversationRoute = computed(() => ({
name: 'inbox_conversation',
params: {
accountId: route.params.accountId,
conversation_id: props.call.conversation.displayId,
},
query: { messageId: props.call.messageId },
}));
</script>
<template>
<div class="flex flex-col gap-2 py-3.5 border-b border-n-weak lg:hidden">
<div class="flex items-center gap-2 min-w-0">
<Avatar
:src="call.contact.avatar"
:name="contactName"
:size="24"
rounded-full
/>
<span
v-tooltip.top="{ content: contactName, delay: { show: 500, hide: 0 } }"
class="text-heading-3 font-medium truncate text-n-slate-12 min-w-0"
>
{{ contactName }}
</span>
<CallStatusBadge :kind="kind" class="ms-auto shrink-0" />
<RouterLink
:to="conversationRoute"
class="inline-flex items-center h-6 gap-1 px-2 text-label-small outline outline-1 -outline-offset-1 rounded-md outline-n-weak text-n-slate-11 hover:bg-n-alpha-1 shrink-0"
>
<Icon icon="i-lucide-message-circle" class="size-3.5 text-n-slate-11" />
{{ call.conversation.displayId }}
<Icon icon="i-lucide-arrow-up-right" class="size-3.5 text-n-slate-11" />
</RouterLink>
</div>
<div class="flex items-center gap-1.5 min-w-0">
<template v-if="agentActionLabel">
<span class="text-label-small text-n-slate-10 shrink-0">
{{ agentActionLabel }}
</span>
<Avatar
:src="call.agent.avatar"
:name="call.agent.name"
:size="20"
rounded-full
/>
<span class="text-body-main truncate text-n-slate-12 min-w-0">
{{ call.agent.name }}
</span>
</template>
<span v-else class="text-body-main truncate text-n-slate-10 min-w-0">
{{ resultLabel }}
</span>
<span class="w-px h-3 bg-n-strong shrink-0" />
<Icon :icon="providerIcon" class="size-4 text-n-slate-11 shrink-0" />
<span class="text-body-main truncate text-n-slate-11 min-w-0">
{{ call.inbox.name }}
</span>
<span
v-if="!call.recordingUrl"
class="ms-auto shrink-0 text-label-small text-n-slate-11 tabular-nums"
>
{{ createdAtLabel }}
</span>
</div>
<div
v-if="call.recordingUrl"
class="flex items-center gap-2 min-w-0 justify-between"
>
<AudioPlayer
:src="call.recordingUrl"
:fallback-duration="call.durationSeconds || 0"
class="flex-1 sm:flex-[0.7] min-w-0"
/>
<span class="shrink-0 text-label-small text-n-slate-11 tabular-nums">
{{ createdAtLabel }}
</span>
</div>
</div>
<div
class="hidden items-center gap-x-1.5 gap-y-2.5 border-b border-n-weak lg:flex lg:items-center lg:gap-1.5"
>
<div class="flex items-center gap-2.5 min-w-0 w-40 shrink-0 py-3.5">
<Avatar
:src="call.contact.avatar"
:name="contactName"
:size="24"
rounded-full
/>
<span
v-tooltip.top="{ content: contactName, delay: { show: 500, hide: 0 } }"
class="text-heading-3 font-medium truncate text-n-slate-12"
>
{{ contactName }}
</span>
</div>
<div
class="flex flex-nowrap items-center gap-x-2 gap-y-2 min-w-0 grow shrink"
>
<div class="flex items-center gap-x-2 min-w-0 lg:contents py-3.5">
<CallStatusBadge :kind="kind" class="shrink-0" />
<template v-if="agentActionLabel">
<span
class="text-label-small text-n-slate-10 truncate min-w-0 shrink min-w-8"
>
{{ agentActionLabel }}
</span>
<span class="flex items-center gap-1.5 min-w-16 shrink-[20]">
<Avatar
:src="call.agent.avatar"
:name="call.agent.name"
:size="20"
rounded-full
/>
<span
v-tooltip.top="{
content: call.agent.name,
delay: { show: 500, hide: 0 },
}"
class="text-body-main truncate text-n-slate-12 min-w-0"
>
{{ call.agent.name }}
</span>
</span>
</template>
<span
v-else-if="resultLabel"
class="text-body-main truncate text-n-slate-10 min-w-0 shrink-[20]"
>
{{ resultLabel }}
</span>
</div>
<AudioPlayer
v-if="call.recordingUrl"
:src="call.recordingUrl"
:fallback-duration="call.durationSeconds || 0"
class="w-auto min-w-44 shrink mx-auto"
/>
</div>
<div
v-tooltip.top="{
content: call.inbox.name,
delay: { show: 500, hide: 0 },
}"
class="flex items-center gap-1.5 justify-start min-w-14 shrink-[100] py-3.5"
>
<Icon :icon="providerIcon" class="size-4 text-n-slate-11 shrink-0" />
<span class="text-body-main truncate text-n-slate-11">
{{ call.inbox.name }}
</span>
</div>
<RouterLink
:to="conversationRoute"
class="inline-flex items-center h-6 gap-1 px-2 text-label-small py-3.5 outline outline-1 -outline-offset-1 rounded-md outline-n-weak text-n-slate-11 hover:bg-n-alpha-1 shrink-0 justify-self-start"
>
<Icon icon="i-lucide-message-circle" class="size-3.5 text-n-slate-11" />
{{ call.conversation.displayId }}
<Icon icon="i-lucide-arrow-up-right" class="size-3.5 text-n-slate-11" />
</RouterLink>
<span
v-tooltip.top="{
content: createdAtLabel,
delay: { show: 500, hide: 0 },
}"
class="text-label-small text-end text-n-slate-11 truncate py-3.5 tabular-nums justify-self-end w-16 shrink-0"
>
{{ createdAtLabel }}
</span>
</div>
</template>
@@ -0,0 +1,158 @@
<script setup>
import { computed, getCurrentInstance, ref, useTemplateRef } from 'vue';
import { downloadFile } from '@chatwoot/utils';
import { useEmitter } from 'dashboard/composables/emitter';
import { emitter } from 'shared/helpers/mitt';
import Button from 'dashboard/components-next/button/Button.vue';
import Icon from 'dashboard/components-next/icon/Icon.vue';
const props = defineProps({
src: {
type: String,
required: true,
},
fallbackDuration: {
type: Number,
default: 0,
},
});
const PLAYBACK_SPEEDS = [1, 1.5, 2];
const audioPlayer = useTemplateRef('audioPlayer');
const { uid } = getCurrentInstance();
const isPlaying = ref(false);
const currentTime = ref(0);
const duration = ref(props.fallbackDuration);
const playbackSpeed = ref(1);
const onLoadedMetadata = () => {
const loadedDuration = audioPlayer.value?.duration;
if (Number.isFinite(loadedDuration)) duration.value = loadedDuration;
};
const formatTime = time => {
if (!time || Number.isNaN(time)) return '00:00';
const minutes = Math.floor(time / 60);
const seconds = Math.floor(time % 60);
return `${minutes.toString().padStart(2, '0')}:${seconds.toString().padStart(2, '0')}`;
};
const playbackSpeedLabel = computed(() => `${playbackSpeed.value}x`);
const displayedTime = computed(() =>
formatTime(
isPlaying.value || currentTime.value ? currentTime.value : duration.value
)
);
// Only one recording should play at a time across the list.
useEmitter('pause_playing_audio', currentPlayingId => {
if (currentPlayingId !== uid && isPlaying.value) {
audioPlayer.value?.pause();
isPlaying.value = false;
}
});
const playOrPause = () => {
if (isPlaying.value) {
audioPlayer.value.pause();
isPlaying.value = false;
} else {
emitter.emit('pause_playing_audio', uid);
audioPlayer.value.play();
isPlaying.value = true;
}
};
const onTimeUpdate = () => {
currentTime.value = audioPlayer.value?.currentTime;
};
const seek = event => {
const time = Number(event.target.value);
audioPlayer.value.currentTime = time;
currentTime.value = time;
};
const onEnd = () => {
isPlaying.value = false;
currentTime.value = 0;
};
const changePlaybackSpeed = () => {
const currentIndex = PLAYBACK_SPEEDS.indexOf(playbackSpeed.value);
playbackSpeed.value =
PLAYBACK_SPEEDS[(currentIndex + 1) % PLAYBACK_SPEEDS.length];
audioPlayer.value.playbackRate = playbackSpeed.value;
};
const downloadRecording = () => {
downloadFile({ url: props.src, type: 'audio' });
};
</script>
<template>
<div
class="flex items-center justify-center h-9 gap-2 px-2 rounded-full bg-n-alpha-1 dark:bg-n-alpha-2 overflow-hidden"
@click.stop
>
<audio
ref="audioPlayer"
class="hidden"
playsinline
@loadedmetadata="onLoadedMetadata"
@timeupdate="onTimeUpdate"
@ended="onEnd"
>
<source :src="src" />
</audio>
<Button
variant="ghost"
color="slate"
size="xs"
class="!w-6 !p-0 text-n-slate-12"
@click="playOrPause"
>
<template #icon>
<Icon
:icon="isPlaying ? 'i-lucide-pause' : 'i-lucide-play'"
class="size-4 flex-shrink-0"
/>
</template>
</Button>
<input
type="range"
min="0"
:max="duration || 0"
:value="currentTime"
class="flex-1 min-w-0 lg:grow-0 lg:basis-24 h-1 rounded-lg appearance-none cursor-pointer bg-n-slate-12/30 accent-n-slate-11"
@input="seek"
/>
<span class="text-sm tabular-nums text-n-slate-11 shrink-0">
{{ displayedTime }}
</span>
<div class="w-px h-3.5 bg-n-slate-6 shrink-0" />
<Button
variant="ghost"
color="slate"
size="xs"
:label="playbackSpeedLabel"
class="!px-1 min-w-6 !text-n-slate-11"
@click="changePlaybackSpeed"
/>
<div class="w-px h-3.5 bg-n-slate-6 shrink-0" />
<Button
variant="ghost"
color="slate"
size="xs"
class="!w-6 !p-0 text-n-slate-11"
@click="downloadRecording"
>
<template #icon>
<Icon icon="i-lucide-download" class="size-4 flex-shrink-0" />
</template>
</Button>
</div>
</template>
@@ -0,0 +1,56 @@
<script setup>
import { computed } from 'vue';
import { useI18n } from 'vue-i18n';
import Icon from 'dashboard/components-next/icon/Icon.vue';
import { CALL_KIND } from './constants';
const props = defineProps({
kind: {
type: String,
required: true,
},
});
const { t } = useI18n();
const KIND_CONFIG = {
[CALL_KIND.ONGOING]: {
icon: 'i-lucide-phone-call',
class: 'bg-n-teal-3 text-n-teal-11',
},
[CALL_KIND.INCOMING]: {
icon: 'i-lucide-phone-incoming',
class: 'bg-n-slate-3 text-n-slate-11',
},
[CALL_KIND.OUTGOING]: {
icon: 'i-lucide-phone-outgoing',
class: 'bg-n-slate-3 text-n-slate-11',
},
[CALL_KIND.MISSED]: {
icon: 'i-lucide-phone-missed',
class: 'bg-n-ruby-3 text-n-ruby-11',
},
[CALL_KIND.NO_REPLY]: {
icon: 'i-lucide-phone-outgoing',
class: 'bg-n-amber-3 text-n-amber-11',
},
[CALL_KIND.FAILED]: {
icon: 'i-lucide-phone-off',
class: 'bg-n-ruby-3 text-n-ruby-11',
},
};
const config = computed(() => KIND_CONFIG[props.kind]);
</script>
<template>
<span
class="inline-flex items-center justify-center w-20 gap-1.5 h-6 px-1 rounded-md text-label-small shrink-0"
:class="config.class"
>
<Icon :icon="config.icon" class="size-3 flex-shrink-0" />
<span class="truncate">{{
t(`CALLS_PAGE.STATUS.${kind.toUpperCase()}`)
}}</span>
</span>
</template>
@@ -0,0 +1,34 @@
<script setup>
import { useRoute, useRouter } from 'vue-router';
import { useI18n } from 'vue-i18n';
import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
import Button from 'dashboard/components-next/button/Button.vue';
const { t } = useI18n();
const route = useRoute();
const router = useRouter();
const setupVoiceChannel = () => {
router.push({
name: 'settings_inbox_new',
params: { accountId: route.params.accountId },
});
};
</script>
<template>
<EmptyStateLayout
:title="t('CALLS_PAGE.SETUP.TITLE')"
:subtitle="t('CALLS_PAGE.SETUP.SUBTITLE')"
:show-backdrop="false"
:action-perms="['administrator']"
>
<template #actions>
<Button
:label="t('CALLS_PAGE.SETUP.ACTION')"
icon="i-lucide-plus"
@click="setupVoiceChannel"
/>
</template>
</EmptyStateLayout>
</template>
@@ -0,0 +1,250 @@
<script setup>
import { computed, ref } from 'vue';
import { OnClickOutside } from '@vueuse/components';
import { useI18n } from 'vue-i18n';
import Button from 'dashboard/components-next/button/Button.vue';
import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
import Icon from 'dashboard/components-next/icon/Icon.vue';
const props = defineProps({
// Null while a fetch is in flight so stale counts are never shown.
totalCount: {
type: Number,
default: null,
},
agents: {
type: Array,
default: () => [],
},
inboxes: {
type: Array,
default: () => [],
},
// Self-scoped viewers only ever see their own calls, so the assignee filter
// is meaningless for them — only admins get it.
showAssignee: {
type: Boolean,
default: false,
},
});
const activity = defineModel('activity', { type: String, default: null });
const assigneeId = defineModel('assigneeId', { type: Number, default: null });
const inboxId = defineModel('inboxId', { type: Number, default: null });
const { t } = useI18n();
const ACTIVITY_ICONS = {
missed: 'i-lucide-phone-missed',
no_reply: 'i-lucide-phone-outgoing',
incoming: 'i-lucide-phone-incoming',
outgoing: 'i-lucide-phone-outgoing',
in_progress: 'i-lucide-phone-call',
};
const BASE_ACTIVITIES = ['missed', 'no_reply'];
const OTHER_ACTIVITIES = ['incoming', 'outgoing', 'in_progress'];
// A single open-menu identifier keeps the three dropdowns mutually exclusive:
// opening one closes the others without any cross-wiring.
const openMenu = ref(null); // 'activity' | 'assignee' | 'more' | null
const toggleMenu = name => {
openMenu.value = openMenu.value === name ? null : name;
};
// Each dropdown wrapper closes itself on outside clicks. The guard keeps the
// other two wrappers (which the click is also outside of) from closing a
// menu the user is interacting with.
const closeOnOutside = name => {
if (openMenu.value === name) openMenu.value = null;
};
const activityLabel = value => t(`CALLS_PAGE.FILTERS.${value.toUpperCase()}`);
const activeChipLabel = computed(() => {
const label = activityLabel(activity.value);
return props.totalCount === null ? label : `${label} (${props.totalCount})`;
});
const inactiveChips = computed(() =>
BASE_ACTIVITIES.filter(value => value !== activity.value)
);
const otherActivityItems = computed(() =>
OTHER_ACTIVITIES.map(value => ({
label: activityLabel(value),
value,
action: 'filter',
icon: ACTIVITY_ICONS[value],
isSelected: activity.value === value,
}))
);
const assigneeItems = computed(() => [
{
label: t('CALLS_PAGE.FILTERS.ALL_ASSIGNEES'),
value: null,
action: 'filter',
isSelected: !assigneeId.value,
},
...props.agents.map(agent => ({
label: agent.name,
value: agent.id,
action: 'filter',
thumbnail: { name: agent.name, src: agent.thumbnail },
isSelected: assigneeId.value === agent.id,
})),
]);
const moreFiltersSections = computed(() => [
{
title: t('CALLS_PAGE.FILTERS.INBOX'),
items: [
{
label: t('CALLS_PAGE.FILTERS.ALL_INBOXES'),
value: null,
action: 'inbox',
isSelected: !inboxId.value,
},
...props.inboxes.map(inbox => ({
label: inbox.name,
value: inbox.id,
action: 'inbox',
isSelected: inboxId.value === inbox.id,
})),
],
},
]);
const selectedAssigneeLabel = computed(
() =>
props.agents.find(agent => agent.id === assigneeId.value)?.name ||
t('CALLS_PAGE.FILTERS.ASSIGNEE')
);
const hasMoreFilters = computed(() => Boolean(inboxId.value));
const setActivity = value => {
openMenu.value = null;
activity.value = value;
};
const setAssignee = ({ value }) => {
openMenu.value = null;
assigneeId.value = value;
};
const applyMoreFilter = ({ action, value }) => {
openMenu.value = null;
if (action === 'inbox') inboxId.value = value;
};
</script>
<template>
<div class="flex flex-wrap items-center justify-between gap-3">
<div class="flex flex-wrap items-center gap-3">
<span v-if="!activity" class="text-heading-3 text-n-slate-11 shrink-0">
{{
totalCount === null
? t('CALLS_PAGE.ALL_CALLS')
: t('CALLS_PAGE.ALL_CALLS_COUNT', { count: totalCount })
}}
</span>
<Button
v-else
variant="outline"
color="blue"
size="sm"
:icon="ACTIVITY_ICONS[activity]"
class="shrink-0"
@click="setActivity(null)"
>
{{ activeChipLabel }}
<Icon icon="i-lucide-x" />
</Button>
<div class="w-px h-4 bg-n-strong shrink-0" />
<Button
v-for="chip in inactiveChips"
:key="chip"
variant="outline"
color="slate"
size="sm"
:icon="ACTIVITY_ICONS[chip]"
:label="activityLabel(chip)"
class="shrink-0 text-n-slate-12"
@click="setActivity(chip)"
/>
<OnClickOutside
class="relative shrink-0"
@trigger="closeOnOutside('activity')"
>
<Button
variant="outline"
color="slate"
size="sm"
icon="i-lucide-phone"
class="text-n-slate-12"
@click="toggleMenu('activity')"
>
{{ t('CALLS_PAGE.FILTERS.OTHER_ACTIVITY') }}
<Icon icon="i-lucide-chevron-down" class="text-n-slate-11" />
</Button>
<DropdownMenu
v-if="openMenu === 'activity'"
:menu-items="otherActivityItems"
class="mt-1 start-0 top-full w-44"
@action="setActivity($event.value)"
/>
</OnClickOutside>
</div>
<div class="flex items-center gap-2 shrink-0">
<OnClickOutside
v-if="showAssignee"
class="relative"
@trigger="closeOnOutside('assignee')"
>
<Button
variant="outline"
color="slate"
size="sm"
icon="i-lucide-user-round-cog"
class="max-w-52 text-n-slate-12"
@click="toggleMenu('assignee')"
>
<span class="truncate">{{ selectedAssigneeLabel }}</span>
<Icon icon="i-lucide-chevron-down" class="text-n-slate-11 shrink-0" />
</Button>
<DropdownMenu
v-if="openMenu === 'assignee'"
:menu-items="assigneeItems"
show-search
class="mt-1 end-0 top-full w-56 max-h-72"
@action="setAssignee"
/>
</OnClickOutside>
<OnClickOutside class="relative" @trigger="closeOnOutside('more')">
<Button
variant="outline"
size="sm"
icon="i-lucide-list-filter"
:color="hasMoreFilters ? 'blue' : 'slate'"
:class="hasMoreFilters ? '' : 'text-n-slate-12'"
@click="toggleMenu('more')"
>
{{ t('CALLS_PAGE.FILTERS.MORE_FILTERS') }}
<Icon
icon="i-lucide-chevron-down"
:class="hasMoreFilters ? '' : 'text-n-slate-11'"
/>
</Button>
<DropdownMenu
v-if="openMenu === 'more'"
:menu-sections="moreFiltersSections"
class="mt-1 end-0 top-full w-56 max-h-80"
@action="applyMoreFilter"
/>
</OnClickOutside>
</div>
</div>
</template>
@@ -0,0 +1,51 @@
import {
VOICE_CALL_STATUS,
VOICE_CALL_DIRECTION,
} from 'dashboard/components-next/message/constants';
export const CALL_KIND = {
ONGOING: 'ongoing',
INCOMING: 'incoming',
OUTGOING: 'outgoing',
MISSED: 'missed',
NO_REPLY: 'no_reply',
FAILED: 'failed',
};
// The API returns display values: status (ringing/in-progress/completed/
// no-answer/failed) and direction (inbound/outbound). The list UI presents
// them as a single "kind" per row.
export const getCallKind = call => {
if (
[VOICE_CALL_STATUS.RINGING, VOICE_CALL_STATUS.IN_PROGRESS].includes(
call.status
)
) {
return CALL_KIND.ONGOING;
}
if (
[VOICE_CALL_STATUS.FAILED, VOICE_CALL_STATUS.REJECTED].includes(call.status)
) {
return CALL_KIND.FAILED;
}
const isInbound = call.direction === VOICE_CALL_DIRECTION.INBOUND;
if (call.status === VOICE_CALL_STATUS.NO_ANSWER) {
return isInbound ? CALL_KIND.MISSED : CALL_KIND.NO_REPLY;
}
return isInbound ? CALL_KIND.INCOMING : CALL_KIND.OUTGOING;
};
// Filter chips map to the status/direction params supported by CallFinder.
export const CALL_ACTIVITY_PARAMS = {
missed: {
status: VOICE_CALL_STATUS.NO_ANSWER,
direction: VOICE_CALL_DIRECTION.INBOUND,
},
no_reply: {
status: VOICE_CALL_STATUS.NO_ANSWER,
direction: VOICE_CALL_DIRECTION.OUTBOUND,
},
incoming: { direction: VOICE_CALL_DIRECTION.INBOUND },
outgoing: { direction: VOICE_CALL_DIRECTION.OUTBOUND },
in_progress: { status: VOICE_CALL_STATUS.IN_PROGRESS },
};
@@ -0,0 +1,158 @@
<script setup>
import { computed, getCurrentInstance, ref, useTemplateRef } from 'vue';
import { downloadFile } from '@chatwoot/utils';
import { useEmitter } from 'dashboard/composables/emitter';
import { emitter } from 'shared/helpers/mitt';
import Button from 'dashboard/components-next/button/Button.vue';
import Icon from 'dashboard/components-next/icon/Icon.vue';
const props = defineProps({
src: {
type: String,
required: true,
},
fallbackDuration: {
type: Number,
default: 0,
},
});
const PLAYBACK_SPEEDS = [1, 1.5, 2];
const audioPlayer = useTemplateRef('audioPlayer');
const { uid } = getCurrentInstance();
const isPlaying = ref(false);
const currentTime = ref(0);
const duration = ref(props.fallbackDuration);
const playbackSpeed = ref(1);
const onLoadedMetadata = () => {
const loadedDuration = audioPlayer.value?.duration;
if (Number.isFinite(loadedDuration)) duration.value = loadedDuration;
};
const formatTime = time => {
if (!time || Number.isNaN(time)) return '00:00';
const minutes = Math.floor(time / 60);
const seconds = Math.floor(time % 60);
return `${minutes.toString().padStart(2, '0')}:${seconds.toString().padStart(2, '0')}`;
};
const playbackSpeedLabel = computed(() => `${playbackSpeed.value}x`);
const displayedTime = computed(() =>
formatTime(
isPlaying.value || currentTime.value ? currentTime.value : duration.value
)
);
// Only one recording should play at a time across the list.
useEmitter('pause_playing_audio', currentPlayingId => {
if (currentPlayingId !== uid && isPlaying.value) {
audioPlayer.value?.pause();
isPlaying.value = false;
}
});
const playOrPause = () => {
if (isPlaying.value) {
audioPlayer.value.pause();
isPlaying.value = false;
} else {
emitter.emit('pause_playing_audio', uid);
audioPlayer.value.play();
isPlaying.value = true;
}
};
const onTimeUpdate = () => {
currentTime.value = audioPlayer.value?.currentTime;
};
const seek = event => {
const time = Number(event.target.value);
audioPlayer.value.currentTime = time;
currentTime.value = time;
};
const onEnd = () => {
isPlaying.value = false;
currentTime.value = 0;
};
const changePlaybackSpeed = () => {
const currentIndex = PLAYBACK_SPEEDS.indexOf(playbackSpeed.value);
playbackSpeed.value =
PLAYBACK_SPEEDS[(currentIndex + 1) % PLAYBACK_SPEEDS.length];
audioPlayer.value.playbackRate = playbackSpeed.value;
};
const downloadRecording = () => {
downloadFile({ url: props.src, type: 'audio' });
};
</script>
<template>
<div
class="flex items-center justify-center h-8 gap-2 px-2 rounded-full bg-n-alpha-1 dark:bg-n-alpha-2 overflow-hidden"
@click.stop
>
<audio
ref="audioPlayer"
class="hidden"
playsinline
@loadedmetadata="onLoadedMetadata"
@timeupdate="onTimeUpdate"
@ended="onEnd"
>
<source :src="src" />
</audio>
<Button
variant="ghost"
color="slate"
size="xs"
class="!w-6 !p-0 text-n-slate-12"
@click="playOrPause"
>
<template #icon>
<Icon
:icon="isPlaying ? 'i-lucide-pause' : 'i-lucide-play'"
class="size-4 flex-shrink-0"
/>
</template>
</Button>
<input
type="range"
min="0"
:max="duration || 0"
:value="currentTime"
class="flex-1 min-w-0 lg:grow-0 lg:basis-24 h-1 rounded-lg appearance-none cursor-pointer bg-n-slate-12/30 accent-n-slate-11"
@input="seek"
/>
<span class="text-sm tabular-nums text-n-slate-11 shrink-0">
{{ displayedTime }}
</span>
<div class="w-px h-3.5 bg-n-slate-6 shrink-0" />
<Button
variant="ghost"
color="slate"
size="xs"
:label="playbackSpeedLabel"
class="!px-1 min-w-6 !text-n-slate-11"
@click="changePlaybackSpeed"
/>
<div class="w-px h-3.5 bg-n-slate-6 shrink-0" />
<Button
variant="ghost"
color="slate"
size="xs"
class="!w-6 !p-0 text-n-slate-11"
@click="downloadRecording"
>
<template #icon>
<Icon icon="i-lucide-download" class="size-4 flex-shrink-0" />
</template>
</Button>
</div>
</template>
@@ -2,6 +2,7 @@
import { h, ref, computed, onMounted, watch } from 'vue';
import { provideSidebarContext, useSidebarResize } from './provider';
import { useAccount } from 'dashboard/composables/useAccount';
import { useConfig } from 'dashboard/composables/useConfig';
import { useKbd } from 'dashboard/composables/utils/useKbd';
import { useMapGetter } from 'dashboard/composables/store';
import { useStore } from 'vuex';
@@ -43,7 +44,14 @@ const emit = defineEmits([
]);
const { accountScopedRoute, isOnChatwootCloud } = useAccount();
const { isEnterprise } = useConfig();
const store = useStore();
// Calls run on the enterprise-only API (cloud runs enterprise); hide the entry
// on community so it doesn't lead to a dashboard/CTA the backend can't serve.
const isCallsAvailable = computed(
() => isOnChatwootCloud.value || isEnterprise
);
const searchShortcut = useKbd([`$mod`, 'k']);
const { t } = useI18n();
@@ -563,6 +571,17 @@ const menuItems = computed(() => {
},
],
},
...(isCallsAvailable.value
? [
{
name: 'Calls',
label: t('SIDEBAR.CALLS'),
icon: 'i-lucide-phone',
to: accountScopedRoute('calls_dashboard_index'),
activeOn: ['calls_dashboard_index'],
},
]
: []),
{
name: 'Contacts',
label: t('SIDEBAR.CONTACTS'),