Merge remote-tracking branch 'origin/feature/cw-7495-api' into cook/pr-15017-review

# Conflicts:
#	enterprise/app/builders/captain/assistant_stats_builder.rb
#	enterprise/app/controllers/api/v1/accounts/captain/assistants_controller.rb
#	spec/enterprise/builders/captain/assistant_stats_builder_spec.rb
This commit is contained in:
aakashb95
2026-07-23 15:29:47 +05:30
52 changed files with 647 additions and 281 deletions
@@ -26,13 +26,20 @@ class CaptainAssistant extends ApiClient {
});
}
getStats({ assistantId, range, signal }) {
getMetrics({ assistantId, range, signal }) {
const requestConfig = {
params: { range, timezone_offset: getTimezoneOffset() },
};
if (signal) requestConfig.signal = signal;
return axios.get(`${this.url}/${assistantId}/stats`, requestConfig);
return axios.get(`${this.url}/${assistantId}/metrics`, requestConfig);
}
getFaqStats({ assistantId, signal }) {
const requestConfig = {};
if (signal) requestConfig.signal = signal;
return axios.get(`${this.url}/${assistantId}/faq_stats`, requestConfig);
}
getSummary({ assistantId, range, stats }) {
@@ -234,6 +234,7 @@ onMounted(() => resetContacts());
ref="popoverRef"
:align="align"
:show-content-border="false"
:close-on-scroll="false"
@show="onPopoverShow"
@hide="onPopoverHide"
>
@@ -1,7 +1,11 @@
<script setup>
import { ref, computed, watch, nextTick } from 'vue';
import { vOnClickOutside } from '@vueuse/components';
import { useBreakpoints, breakpointsTailwind } from '@vueuse/core';
import {
useBreakpoints,
breakpointsTailwind,
useEventListener,
} from '@vueuse/core';
import { useDropdownPosition } from 'dashboard/composables/useDropdownPosition';
import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
import TeleportWithDirection from 'dashboard/components-next/TeleportWithDirection.vue';
@@ -16,6 +20,10 @@ const props = defineProps({
type: Boolean,
default: false,
},
closeOnScroll: {
type: Boolean,
default: true,
},
showContentBorder: {
type: Boolean,
default: true,
@@ -41,8 +49,12 @@ const { fixedPosition, updatePosition } = useDropdownPosition(
{ align: props.align }
);
const SCROLL_CLOSE_THRESHOLD = 24;
const triggerTopAtOpen = ref(0);
const show = async () => {
isActive.value = true;
triggerTopAtOpen.value = triggerRef.value?.getBoundingClientRect().top ?? 0;
if (!isMobile.value) {
await nextTick();
updatePosition();
@@ -56,6 +68,22 @@ const hide = () => {
emit('hide');
};
// The teleported popover tracks its trigger while ancestors scroll; allow
// small drift (trackpad inertia), but close once the trigger moves further.
useEventListener(
window,
'scroll',
event => {
if (!props.closeOnScroll || !showPopover.value) return;
if (popoverRef.value?.contains(event.target)) return;
const top = triggerRef.value?.getBoundingClientRect().top ?? 0;
if (Math.abs(top - triggerTopAtOpen.value) > SCROLL_CLOSE_THRESHOLD) {
hide();
}
},
{ capture: true, passive: true }
);
const toggle = async () => {
if (isActive.value) hide();
else await show();
@@ -77,6 +77,15 @@ const handleClose = () => {
emit('close');
};
const handleFocusOut = event => {
// Keep the menu open while focus stays inside it (e.g. the label search
// input); close it once focus leaves the menu entirely.
if (menuRef.value?.contains(event.relatedTarget)) {
return;
}
handleClose();
};
onUnmounted(() => {
isLocked.value = false;
});
@@ -89,7 +98,7 @@ onUnmounted(() => {
class="fixed outline-none z-[9999] cursor-pointer"
:style="position"
tabindex="0"
@blur="handleClose"
@focusout="handleFocusOut"
>
<slot />
</div>
@@ -8,6 +8,8 @@ import {
EditorState,
Selection,
imageResizeView,
toggleMark,
wrapInList,
} from '@chatwoot/prosemirror-schema';
import {
suggestionsPlugin,
@@ -17,8 +19,6 @@ import imagePastePlugin from '@chatwoot/prosemirror-schema/src/plugins/image';
import embedPreviewPlugin from '@chatwoot/prosemirror-schema/src/plugins/embedPreview';
import trailingParagraphPlugin from '@chatwoot/prosemirror-schema/src/plugins/trailingParagraph';
import { embeds as markdownEmbeds } from 'dashboard/helper/markdownEmbeds';
import { toggleMark } from 'prosemirror-commands';
import { wrapInList } from 'prosemirror-schema-list';
import { toggleBlockType } from '@chatwoot/prosemirror-schema/src/menu/common';
import { checkFileSizeLimit } from 'shared/helpers/FileHelper';
import { isEscape } from 'shared/helpers/KeyboardHelpers';
@@ -33,9 +33,7 @@ import {
// constants
import { BUS_EVENTS } from 'shared/constants/busEvents';
import { REPLY_POLICY } from 'shared/constants/links';
import wootConstants, {
META_RESTRICTION_STATUS_URL,
} from 'dashboard/constants/globals';
import wootConstants from 'dashboard/constants/globals';
import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
import { INBOX_TYPES } from 'dashboard/helper/inbox';
@@ -95,7 +93,6 @@ export default {
currentUserId: 'getCurrentUserID',
listLoadingStatus: 'getAllMessagesLoaded',
currentAccountId: 'getCurrentAccountId',
isOnChatwootCloud: 'globalConfig/isOnChatwootCloud',
}),
isOpen() {
return this.currentChat?.status === wootConstants.STATUS_TYPE.OPEN;
@@ -173,13 +170,6 @@ export default {
instagramInbox
);
},
isInstagramRestrictionBannerVisible() {
return this.isOnChatwootCloud && this.isAnInstagramChannel;
},
instagramRestrictionStatusUrl() {
return META_RESTRICTION_STATUS_URL;
},
replyWindowBannerMessage() {
if (this.isAWhatsAppChannel) {
return this.$t('CONVERSATION.TWILIO_WHATSAPP_CAN_REPLY');
@@ -464,15 +454,7 @@ export default {
>
<div ref="topBannerRef">
<Banner
v-if="isInstagramRestrictionBannerVisible"
color-scheme="warning"
class="mx-2 mt-2 overflow-hidden rounded-lg"
:banner-message="$t('CONVERSATION.INSTAGRAM_RESTRICTION_BANNER')"
:href-link="instagramRestrictionStatusUrl"
:href-link-text="$t('CONVERSATION.INSTAGRAM_RESTRICTION_STATUS_LINK')"
/>
<Banner
v-else-if="!currentChat.can_reply"
v-if="!currentChat.can_reply"
color-scheme="alert"
class="mx-2 mt-2 overflow-hidden rounded-lg"
:banner-message="replyWindowBannerMessage"
@@ -7,10 +7,13 @@ import {
getSortedAgentsByAvailability,
getAgentsByUpdatedPresence,
} from 'dashboard/helper/agentHelper.js';
import { picoSearch } from '@scmmishra/pico-search';
import MenuItem from './menuItem.vue';
import MenuItemWithSubmenu from './menuItemWithSubmenu.vue';
import wootConstants from 'dashboard/constants/globals';
import AgentLoadingPlaceholder from './agentLoadingPlaceholder.vue';
import NextInput from 'dashboard/components-next/input/Input.vue';
import Icon from 'dashboard/components-next/icon/Icon.vue';
const MENU = {
MARK_AS_READ: 'mark-as-read',
@@ -31,6 +34,8 @@ export default {
MenuItem,
MenuItemWithSubmenu,
AgentLoadingPlaceholder,
NextInput,
Icon,
},
props: {
chatId: {
@@ -87,6 +92,7 @@ export default {
data() {
return {
MENU,
labelSearchQuery: '',
STATUS_TYPE: wootConstants.STATUS_TYPE,
readOption: {
label: this.$t('CONVERSATION.CARD_CONTEXT_MENU.MARK_AS_READ'),
@@ -216,6 +222,14 @@ export default {
// Don't show snooze if the conversation is already snoozed/resolved/pending
return this.status === wootConstants.STATUS_TYPE.OPEN;
},
filteredLabels() {
const labels = this.labelSearchQuery
? picoSearch(this.labels, this.labelSearchQuery, ['title'])
: this.labels;
// Assigned labels first, keeping each group's existing order.
const isAssigned = label => this.conversationLabels.includes(label.title);
return [...labels].sort((a, b) => isAssigned(b) - isAssigned(a));
},
},
mounted() {
this.$store.dispatch('inboxAssignableAgents/fetch', [this.inboxId]);
@@ -335,21 +349,49 @@ export default {
:option="labelMenuConfig"
:sub-menu-available="!!labels.length"
>
<MenuItem
v-for="label in labels"
:key="label.id"
:option="generateMenuLabelConfig(label, 'label')"
:variant="
conversationLabels.includes(label.title)
? 'label-assigned'
: 'label'
"
@click.stop="
conversationLabels.includes(label.title)
? $emit('removeLabel', label)
: $emit('assignLabel', label)
"
/>
<div class="pb-1 w-[12.5rem]">
<NextInput
v-model="labelSearchQuery"
type="search"
size="sm"
class="w-full"
custom-input-class="!ps-8 !text-xs"
:placeholder="$t('CONVERSATION.CARD_CONTEXT_MENU.SEARCH_LABELS')"
@click.stop
@keydown.stop
>
<template #prefix>
<Icon
icon="i-lucide-search"
class="absolute z-10 -translate-y-1/2 pointer-events-none size-3.5 text-n-slate-10 top-1/2 start-2"
/>
</template>
</NextInput>
</div>
<div class="overflow-x-hidden overflow-y-auto max-h-[12.5rem]">
<MenuItem
v-for="label in filteredLabels"
:key="label.id"
:option="generateMenuLabelConfig(label, 'label')"
:variant="
conversationLabels.includes(label.title)
? 'label-assigned'
: 'label'
"
@mousedown.prevent
@click.stop="
conversationLabels.includes(label.title)
? $emit('removeLabel', label)
: $emit('assignLabel', label)
"
/>
<p
v-if="!filteredLabels.length"
class="px-2 py-2 m-0 text-xs text-center text-n-slate-11"
>
{{ $t('CONVERSATION.CARD_CONTEXT_MENU.NO_LABELS_FOUND') }}
</p>
</div>
</MenuItemWithSubmenu>
<MenuItemWithSubmenu
v-if="isAllowed([MENU.AGENT])"
@@ -15,7 +15,7 @@ defineProps({
</script>
<template>
<div class="menu text-n-slate-12 min-h-7 min-w-0" role="button">
<div class="menu group text-n-slate-12 min-h-7 min-w-0" role="button">
<fluent-icon
v-if="variant === 'icon' && option.icon"
:icon="option.icon"
@@ -52,7 +52,7 @@ defineProps({
<Icon
v-if="variant === 'label-assigned'"
icon="i-lucide-check"
class="flex-shrink-0 size-3.5 mr-1"
class="flex-shrink-0 size-3.5 text-n-brand group-hover:text-white"
/>
</div>
</template>
@@ -1,9 +1,9 @@
import { ref } from 'vue';
import { describe, it, expect, vi, beforeEach } from 'vitest';
import { useAgentsList } from '../useAgentsList';
import { useMapGetter } from 'dashboard/composables/store';
import { allAgentsData, formattedAgentsData } from './fixtures/agentFixtures';
import * as agentHelper from 'dashboard/helper/agentHelper';
import { beforeEach, describe, expect, it, vi } from 'vitest';
import { ref } from 'vue';
import { useAgentsList } from '../useAgentsList';
import { allAgentsData, formattedAgentsData } from './fixtures/agentFixtures';
// Mock vue-i18n
vi.mock('vue-i18n', () => ({
@@ -94,6 +94,32 @@ describe('useAgentsList', () => {
expect(agentsList.value.length).toBe(formattedAgentsData.slice(1).length);
});
it('keeps nameless agent bots and applies a fallback label', () => {
const namelessBot = {
id: 91,
name: null,
assignee_type: 'AgentBot',
availability_status: 'offline',
};
mockUseMapGetter({
'inboxAssignableAgents/getAssignableAgents': ref(() => [
...allAgentsData,
namelessBot,
]),
});
const { agentsList } = useAgentsList();
// access the computed to trigger evaluation
expect(agentsList.value).toBeDefined();
const passedAgents =
agentHelper.getAgentsByUpdatedPresence.mock.calls[0][0];
expect(passedAgents).toContainEqual({
...namelessBot,
name: '-',
});
});
it('handles empty assignable agents', () => {
mockUseMapGetter({
'inboxAssignableAgents/getAssignableAgents': ref(() => []),
@@ -1,10 +1,10 @@
import { computed } from 'vue';
import { useMapGetter } from 'dashboard/composables/store';
import { useI18n } from 'vue-i18n';
import {
getAgentsByUpdatedPresence,
getSortedAgentsByAvailability,
} from 'dashboard/helper/agentHelper';
import { computed } from 'vue';
import { useI18n } from 'vue-i18n';
/**
* A composable function that provides a list of agents for assignment.
@@ -53,7 +53,11 @@ export function useAgentsList(
* @type {import('vue').ComputedRef<Array>}
*/
const agentsList = computed(() => {
const agents = assignableAgents.value || [];
const agents = (assignableAgents.value || []).map(agent =>
!agent.name && agent.assignee_type === 'AgentBot'
? { ...agent, name: '-' }
: agent
);
const agentsByUpdatedPresence = getAgentsByUpdatedPresence(
agents,
currentUser.value,
@@ -78,5 +78,3 @@ export default {
},
};
export const DEFAULT_REDIRECT_URL = '/app/';
export const META_RESTRICTION_STATUS_URL =
'https://status.chatwoot.com/incident/948346';
@@ -7,7 +7,7 @@
export const getAgentsByAvailability = (agents, availability) => {
return agents
.filter(agent => agent.availability_status === availability)
.sort((a, b) => a.name.localeCompare(b.name));
.sort((a, b) => (a.name || '').localeCompare(b.name || ''));
};
/**
@@ -1,4 +1,6 @@
import {
InputRule,
inputRules,
MessageMarkdownSerializer,
MessageMarkdownTransformer,
messageSchema,
@@ -9,7 +11,6 @@ import * as Sentry from '@sentry/vue';
import camelcaseKeys from 'camelcase-keys';
import { FORMATTING, MARKDOWN_PATTERNS } from 'dashboard/constants/editor';
import { INBOX_TYPES, TWILIO_CHANNEL_MEDIUM } from 'dashboard/helper/inbox';
import { InputRule, inputRules } from 'prosemirror-inputrules';
/**
* Extract text from markdown, and remove all images, code blocks, links, headers, bold, italic, lists etc.
@@ -26,6 +26,18 @@ describe('agentHelper', () => {
offlineAgentsData
);
});
it('does not throw when an agent has a null name', () => {
const agents = [
{ id: 1, name: null, availability_status: 'offline' },
{ id: 2, name: 'Zoe', availability_status: 'offline' },
];
expect(() => getAgentsByAvailability(agents, 'offline')).not.toThrow();
expect(
getAgentsByAvailability(agents, 'offline').map(agent => agent.id)
).toEqual([1, 2]);
});
});
describe('getSortedAgentsByAvailability', () => {
@@ -44,8 +44,6 @@
"TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
"TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
"OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You wont be able to send messages from this conversation anymore.",
"INSTAGRAM_RESTRICTION_BANNER": "Instagram is currently restricted. Some messages or actions may be delayed or unavailable while we restore full support.",
"INSTAGRAM_RESTRICTION_STATUS_LINK": "View status update",
"REPLYING_TO": "You are replying to:",
"REMOVE_SELECTION": "Remove Selection",
"DOWNLOAD": "Download",
@@ -195,6 +193,8 @@
},
"ASSIGN_AGENT": "Assign agent",
"ASSIGN_LABEL": "Assign label",
"SEARCH_LABELS": "Search labels",
"NO_LABELS_FOUND": "No labels found",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
"DELETE": "Delete conversation",
@@ -58,9 +58,7 @@
"ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
"ERROR_AUTH": "There was an error connecting to Instagram, please try again",
"NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
"DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You wont be able to send/receive Instagram messages from this inbox anymore.",
"SETTINGS_RESTRICTED_WARNING": "Instagram is currently restricted. Some messages or actions may be delayed or unavailable while we restore full support.",
"STATUS_LINK": "View status update"
"DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You wont be able to send/receive Instagram messages from this inbox anymore."
},
"TIKTOK": {
"CONTINUE_WITH_TIKTOK": "Continue with TikTok",
@@ -26,25 +26,28 @@ const canDrilldown = computed(() => checkPermissions(['administrator']));
const selectedRange = ref('this_month');
const assistantId = computed(() => route.params.assistantId);
const stats = ref(null);
const isFetching = ref(false);
const metricStats = ref(null);
const faqStats = ref(null);
const isFetchingMetrics = ref(false);
// Increments on every fetch so a response (or retry) from a superseded
// range/assistant can't clobber the latest request's state.
let fetchToken = 0;
let abortController = null;
let metricsFetchToken = 0;
let faqStatsFetchToken = 0;
let metricsAbortController = null;
let faqStatsAbortController = null;
const fetchStats = async () => {
fetchToken += 1;
const token = fetchToken;
abortController?.abort();
abortController = new AbortController();
const { signal } = abortController;
stats.value = null;
isFetching.value = true;
const fetchMetrics = async () => {
metricsFetchToken += 1;
const token = metricsFetchToken;
metricsAbortController?.abort();
metricsAbortController = new AbortController();
const { signal } = metricsAbortController;
metricStats.value = null;
isFetchingMetrics.value = true;
const requestStats = () =>
CaptainAssistant.getStats({
const requestMetrics = () =>
CaptainAssistant.getMetrics({
assistantId: assistantId.value,
range: selectedRange.value,
signal,
@@ -52,25 +55,54 @@ const fetchStats = async () => {
let data = null;
try {
({ data } = await requestStats());
({ data } = await requestMetrics());
} catch {
// One silent retry before giving up, unless the request was aborted.
try {
if (token === fetchToken && !signal.aborted)
({ data } = await requestStats());
if (token === metricsFetchToken && !signal.aborted)
({ data } = await requestMetrics());
} catch {
data = null;
}
}
if (token !== fetchToken || signal.aborted) return;
stats.value = data;
isFetching.value = false;
if (token !== metricsFetchToken || signal.aborted) return;
metricStats.value = data;
isFetchingMetrics.value = false;
};
onUnmounted(() => abortController?.abort());
const fetchFaqStats = async () => {
faqStatsFetchToken += 1;
const token = faqStatsFetchToken;
faqStatsAbortController?.abort();
faqStatsAbortController = new AbortController();
const { signal } = faqStatsAbortController;
faqStats.value = null;
watch([selectedRange, assistantId], fetchStats, { immediate: true });
try {
const { data } = await CaptainAssistant.getFaqStats({
assistantId: assistantId.value,
signal,
});
if (token === faqStatsFetchToken && !signal.aborted) faqStats.value = data;
} catch {
if (token === faqStatsFetchToken && !signal.aborted) faqStats.value = null;
}
};
const summaryStats = computed(() => {
if (!metricStats.value || !faqStats.value) return null;
return { ...metricStats.value, knowledge: faqStats.value };
});
onUnmounted(() => {
metricsAbortController?.abort();
faqStatsAbortController?.abort();
});
watch([selectedRange, assistantId], fetchMetrics, { immediate: true });
watch(assistantId, fetchFaqStats, { immediate: true });
// `direction` says whether a rising trend is good ('up'), bad ('down'), or
// neutral, so we can colour the delta independently of its sign.
@@ -90,7 +122,7 @@ const formatDuration = hours =>
hours >= 100 ? `${Math.round(hours / 24)}d` : `${hours}h`;
const metricFor = (statKey, formatValue, direction, trendKind = 'percent') => {
const data = stats.value?.[statKey];
const data = metricStats.value?.[statKey];
if (!data) return { value: '—', trend: '', trendGood: null };
const sign = data.trend > 0 ? '+' : '';
@@ -184,9 +216,9 @@ const closeDrilldown = () => {
<div class="flex flex-col gap-6 pb-8">
<InboxBanner />
<CoverageBanner :knowledge="stats?.knowledge" />
<CoverageBanner :knowledge="faqStats ?? undefined" />
<WelcomeCard :range="selectedRange" :stats="stats" />
<WelcomeCard :range="selectedRange" :stats="summaryStats" />
<div
class="grid grid-cols-1 gap-px overflow-hidden border rounded-xl sm:grid-cols-2 lg:grid-cols-3 bg-n-weak border-n-weak"
@@ -199,13 +231,15 @@ const closeDrilldown = () => {
:trend="metric.trend"
:hint="metric.hint"
:trend-good="metric.trendGood"
:loading="isFetching"
:clickable="canDrilldown && Boolean(metric.metric) && !isFetching"
:loading="isFetchingMetrics"
:clickable="
canDrilldown && Boolean(metric.metric) && !isFetchingMetrics
"
@click="openDrilldown(metric)"
/>
</div>
<KnowledgeCard :knowledge="stats?.knowledge" />
<KnowledgeCard :knowledge="faqStats ?? undefined" />
<QuickLinks />
</div>
@@ -135,7 +135,7 @@ onMounted(() => {
<BaseTableCell class="max-w-0">
<div class="flex items-center gap-4 min-w-0">
<Avatar
:name="bot.name"
:name="bot.name || ''"
:src="bot.thumbnail"
:size="40"
class="flex-shrink-0"
@@ -4,8 +4,6 @@ import { shouldBeUrl } from 'shared/helpers/Validators';
import { useAlert } from 'dashboard/composables';
import { useVuelidate } from '@vuelidate/core';
import Avatar from 'next/avatar/Avatar.vue';
import Banner from 'dashboard/components-next/banner/Banner.vue';
import Icon from 'dashboard/components-next/icon/Icon.vue';
import SettingIntroBanner from 'dashboard/components/widgets/SettingIntroBanner.vue';
import SettingsToggleSection from 'dashboard/components-next/Settings/SettingsToggleSection.vue';
import SettingsFieldSection from 'dashboard/components-next/Settings/SettingsFieldSection.vue';
@@ -46,11 +44,9 @@ import SelectInput from 'dashboard/components-next/select/Select.vue';
import Widget from 'dashboard/modules/widget-preview/components/Widget.vue';
import AccessToken from 'dashboard/routes/dashboard/settings/profile/AccessToken.vue';
import { copyTextToClipboard } from 'shared/helpers/clipboard';
import { META_RESTRICTION_STATUS_URL } from 'dashboard/constants/globals';
export default {
components: {
Banner,
BotConfiguration,
CollaboratorsPage,
ConfigurationPage,
@@ -84,7 +80,6 @@ export default {
WhatsappManualMigrationBanner,
Widget,
AccessToken,
Icon,
},
mixins: [inboxMixin],
setup() {
@@ -348,12 +343,6 @@ export default {
instagramUnauthorized() {
return this.isAnInstagramChannel && this.inbox.reauthorization_required;
},
showInstagramRestrictionSettingsBanner() {
return this.isOnChatwootCloud && this.isAnInstagramChannel;
},
metaRestrictionStatusUrl() {
return META_RESTRICTION_STATUS_URL;
},
tiktokUnauthorized() {
return this.isATiktokChannel && this.inbox.reauthorization_required;
},
@@ -820,29 +809,6 @@ export default {
:class="bannerMaxWidth"
@start="openWhatsAppManualMigrationDialog"
/>
<Banner
v-if="showInstagramRestrictionSettingsBanner"
color="amber"
class="mx-6 mb-4 max-w-4xl"
>
<div class="flex items-start gap-3 text-start">
<Icon
icon="i-lucide-triangle-alert"
class="flex-shrink-0 size-4 mt-0.5"
/>
<span>
{{ $t('INBOX_MGMT.ADD.INSTAGRAM.SETTINGS_RESTRICTED_WARNING') }}
<a
:href="metaRestrictionStatusUrl"
class="link underline"
rel="noopener noreferrer nofollow"
target="_blank"
>
{{ $t('INBOX_MGMT.ADD.INSTAGRAM.STATUS_LINK') }}
</a>
</span>
</div>
</Banner>
<div
v-if="selectedTabKey === 'inbox-settings'"
@@ -68,6 +68,10 @@ const isAgentBot = computed(
() => props.selectedItem?.assignee_type === 'AgentBot'
);
const selectedItemName = computed(() =>
!props.selectedItem?.name && isAgentBot.value ? '-' : props.selectedItem?.name
);
const selectedThumbnail = computed(
() => props.selectedItem?.thumbnail || props.selectedItem?.avatar_url
);
@@ -95,16 +99,16 @@ const selectedThumbnail = computed(
<h4
v-else
class="items-center overflow-hidden text-sm leading-tight whitespace-nowrap text-ellipsis text-n-slate-12"
:title="selectedItem.name"
:title="selectedItemName"
>
{{ selectedItem.name }}
{{ selectedItemName }}
</h4>
</div>
<Avatar
v-if="hasValue && hasThumbnail && (isAgentBot || !hasIcon)"
:src="selectedThumbnail"
:status="selectedItem.availability_status"
:name="selectedItem.name"
:name="selectedItemName"
:icon-name="isAgentBot ? 'i-lucide-bot' : undefined"
:size="24"
hide-offline-status
@@ -53,7 +53,9 @@ export default {
computed: {
filteredOptions() {
return this.options.filter(option => {
return option.name.toLowerCase().includes(this.search.toLowerCase());
return (option.name || '')
.toLowerCase()
.includes(this.search.toLowerCase());
});
},
noResult() {
+37 -12
View File
@@ -11,6 +11,8 @@ import { IFrameHelper } from '../helpers/utils';
import { CHATWOOT_ON_START_CONVERSATION } from '../constants/sdkEvents';
import { emitter } from 'shared/helpers/mitt';
const TRANSCRIPT_COOLDOWN_MS = 15000;
export default {
components: {
ChatInputWrap,
@@ -24,6 +26,9 @@ export default {
data() {
return {
inReplyTo: null,
isSendingTranscript: false,
transcriptCooldown: false,
transcriptCooldownTimer: null,
};
},
computed: {
@@ -57,6 +62,9 @@ export default {
mounted() {
emitter.on(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE, this.toggleReplyTo);
},
beforeUnmount() {
clearTimeout(this.transcriptCooldownTimer);
},
methods: {
...mapActions('conversation', ['sendMessage', 'sendAttachment']),
...mapActions('conversationAttributes', ['getAttributes']),
@@ -90,19 +98,35 @@ export default {
toggleReplyTo(message) {
this.inReplyTo = message;
},
startTranscriptCooldown() {
this.transcriptCooldown = true;
clearTimeout(this.transcriptCooldownTimer);
this.transcriptCooldownTimer = setTimeout(() => {
this.transcriptCooldown = false;
}, TRANSCRIPT_COOLDOWN_MS);
},
async sendTranscript() {
if (this.hasEmail) {
try {
await sendEmailTranscript();
emitter.emit(BUS_EVENTS.SHOW_ALERT, {
message: this.$t('EMAIL_TRANSCRIPT.SEND_EMAIL_SUCCESS'),
type: 'success',
});
} catch (error) {
emitter.$emit(BUS_EVENTS.SHOW_ALERT, {
message: this.$t('EMAIL_TRANSCRIPT.SEND_EMAIL_ERROR'),
});
}
if (
!this.hasEmail ||
this.isSendingTranscript ||
this.transcriptCooldown
) {
return;
}
this.isSendingTranscript = true;
try {
await sendEmailTranscript();
this.startTranscriptCooldown();
emitter.emit(BUS_EVENTS.SHOW_ALERT, {
message: this.$t('EMAIL_TRANSCRIPT.SEND_EMAIL_SUCCESS'),
type: 'success',
});
} catch (error) {
emitter.emit(BUS_EVENTS.SHOW_ALERT, {
message: this.$t('EMAIL_TRANSCRIPT.SEND_EMAIL_ERROR'),
});
} finally {
this.isSendingTranscript = false;
}
},
},
@@ -144,6 +168,7 @@ export default {
v-if="showEmailTranscriptButton"
type="clear"
class="font-normal"
:disabled="isSendingTranscript || transcriptCooldown"
@click="sendTranscript"
>
{{ $t('EMAIL_TRANSCRIPT.BUTTON_TEXT') }}