diff --git a/app/javascript/dashboard/i18n/locale/en/settings.json b/app/javascript/dashboard/i18n/locale/en/settings.json
index de4d7d94f..f3c58bb7e 100644
--- a/app/javascript/dashboard/i18n/locale/en/settings.json
+++ b/app/javascript/dashboard/i18n/locale/en/settings.json
@@ -382,6 +382,11 @@
       "DESCRIPTION": "View your previous invoices, edit your billing details, or cancel your subscription.",
       "BUTTON_TXT": "Go to the billing portal"
     },
+    "V2_BILLING_PORTAL": {
+      "TITLE": "Manage your billing",
+      "DESCRIPTION": "View your credits balance, top up, manage subscriptions, and view transactions.",
+      "BUTTON_TXT": "Go to billing dashboard"
+    },
     "CAPTAIN": {
       "TITLE": "Captain",
       "DESCRIPTION": "Manage usage and credits for Captain AI.",
@@ -431,6 +436,7 @@
       "BLOCKED": "Blocked",
       "CANCELLING_TITLE": "Subscription Ending",
       "CANCELLING_MESSAGE": "Your subscription will be cancelled at the end of the current billing period. You can continue using your current plan until then.",
+      "CANCELLING_BLOCKED_INFO": "You cannot change plans or subscribe to new plans while your subscription is ending.",
       "ENDS_ON": "Subscription ends on",
       "NO_PLANS": "No pricing plans available.",
       "SUBSCRIBE_SUCCESS": "Successfully subscribed to the plan! Your credits have been updated.",
@@ -447,7 +453,9 @@
       "BUY_NOW": "Buy Now",
       "NO_OPTIONS": "No top-up options available.",
       "TOPUP_SUCCESS": "Credits added successfully! Your new balance is available now.",
-      "NO_PAYMENT_METHOD_ERROR": "No payment method found. Please add a payment method in your Stripe dashboard before making a purchase. Click the 'Open Stripe Dashboard' button above to add one."
+      "NO_PAYMENT_METHOD_ERROR": "No payment method found. Please add a payment method in your Stripe dashboard before making a purchase. Click the 'Open Stripe Dashboard' button above to add one.",
+      "UPGRADE_REQUIRED": "Upgrade your plan to purchase top-up credits.",
+      "UPGRADE_MESSAGE": "Top-ups are only available for Startup, Business, and Enterprise plans. Please upgrade your plan to purchase additional credits."
     },
     "CREDIT_GRANTS": {
       "TITLE": "Credit History",
diff --git a/app/javascript/dashboard/routes/dashboard/settings/billing-v2/IndexV2.vue b/app/javascript/dashboard/routes/dashboard/settings/billing-v2/IndexV2.vue
index 051d83b90..cc54d60cb 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/billing-v2/IndexV2.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/billing-v2/IndexV2.vue
@@ -12,6 +12,7 @@ import CreditGrants from './components/CreditGrants.vue';
 import PricingPlans from './components/PricingPlans.vue';
 import TopupOptions from './components/TopupOptions.vue';
 import BillingHeader from '../billing/components/BillingHeader.vue';
+import BillingCard from '../billing/components/BillingCard.vue';
 import ButtonV4 from 'next/button/Button.vue';
 
 const router = useRouter();
@@ -33,6 +34,15 @@ const isLoading = computed(() => {
   );
 });
 
+const canUseTopup = computed(() => {
+  const planName = currentAccount.value?.custom_attributes?.plan_name;
+  // Block topup if no plan or on Hacker plan
+  if (!planName || planName.toLowerCase() === 'hacker') {
+    return false;
+  }
+  return true;
+});
+
 const handleInitialLoad = async () => {
   // If self-hosted, redirect to dashboard
   if (!isOnChatwootCloud.value) {
@@ -112,11 +122,25 @@ onMounted(handleInitialLoad);
 
         <!-- Top-up Options -->
         <TopupOptions
+          v-if="canUseTopup"
           :options="v2BillingData.topupOptions"
           :is-loading="v2BillingUIFlags.isFetchingTopupOptions"
           :is-processing="v2BillingUIFlags.isTopupInProcess"
         />
 
+        <!-- Upgrade Notice for Hacker Plan -->
+        <BillingCard
+          v-else
+          :title="$t('BILLING_SETTINGS_V2.TOPUP_OPTIONS.TITLE')"
+          :description="$t('BILLING_SETTINGS_V2.TOPUP_OPTIONS.UPGRADE_REQUIRED')"
+        >
+          <div class="px-5 pb-5">
+            <p class="text-sm text-n-600">
+              {{ $t('BILLING_SETTINGS_V2.TOPUP_OPTIONS.UPGRADE_MESSAGE') }}
+            </p>
+          </div>
+        </BillingCard>
+
         <!-- Credit History -->
         <CreditGrants
           :grants="v2BillingData.creditGrants"
diff --git a/app/javascript/dashboard/routes/dashboard/settings/billing/Index.vue b/app/javascript/dashboard/routes/dashboard/settings/billing/Index.vue
index 8ba3d69a9..a96dd33d8 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/billing/Index.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/billing/Index.vue
@@ -26,6 +26,7 @@ const {
 } = useCaptain();
 
 const uiFlags = useMapGetter('accounts/getUIFlags');
+const isStripeBillingV2Enabled = useMapGetter('globalConfig/isStripeBillingV2Enabled');
 const store = useStore();
 
 const BILLING_REFRESH_ATTEMPTED = 'billing_refresh_attempted';
@@ -113,6 +114,10 @@ const onClickBillingPortal = () => {
   store.dispatch('accounts/checkout');
 };
 
+const onClickV2BillingPortal = () => {
+  router.push({ name: 'billing_settings_v2_index' });
+};
+
 const onToggleChatWindow = () => {
   if (window.$chatwoot) {
     window.$chatwoot.toggle();
@@ -144,6 +149,18 @@ onMounted(handleBillingPageLogic);
     <template #body>
       <section class="grid gap-4">
         <BillingCard
+          v-if="isStripeBillingV2Enabled"
+          :title="$t('BILLING_SETTINGS.V2_BILLING_PORTAL.TITLE')"
+          :description="$t('BILLING_SETTINGS.V2_BILLING_PORTAL.DESCRIPTION')"
+        >
+          <template #action>
+            <ButtonV4 sm solid blue @click="onClickV2BillingPortal">
+              {{ $t('BILLING_SETTINGS.V2_BILLING_PORTAL.BUTTON_TXT') }}
+            </ButtonV4>
+          </template>
+        </BillingCard>
+        <BillingCard
+          v-else
           :title="$t('BILLING_SETTINGS.MANAGE_SUBSCRIPTION.TITLE')"
           :description="$t('BILLING_SETTINGS.MANAGE_SUBSCRIPTION.DESCRIPTION')"
         >
diff --git a/app/javascript/shared/store/globalConfig.js b/app/javascript/shared/store/globalConfig.js
index 8abeba123..600fdd1a6 100644
--- a/app/javascript/shared/store/globalConfig.js
+++ b/app/javascript/shared/store/globalConfig.js
@@ -18,6 +18,7 @@ const {
   LOGO_DARK: logoDark,
   PRIVACY_URL: privacyURL,
   IS_ENTERPRISE: isEnterprise,
+  STRIPE_BILLING_V2_ENABLED: stripeBillingV2Enabled,
   TERMS_URL: termsURL,
   WIDGET_BRAND_URL: widgetBrandURL,
   DISABLE_USER_PROFILE_UPDATE: disableUserProfileUpdate,
@@ -46,6 +47,7 @@ const state = {
   termsURL,
   widgetBrandURL,
   isEnterprise: parseBoolean(isEnterprise),
+  stripeBillingV2Enabled: parseBoolean(stripeBillingV2Enabled),
 };
 
 export const getters = {
@@ -53,6 +55,7 @@ export const getters = {
   isOnChatwootCloud: $state => $state.deploymentEnv === 'cloud',
   isACustomBrandedInstance: $state => $state.installationName !== 'Chatwoot',
   isAChatwootInstance: $state => $state.installationName === 'Chatwoot',
+  isStripeBillingV2Enabled: $state => $state.stripeBillingV2Enabled,
 };
 
 export const actions = {};