{
+export const copyTextToClipboard = async data => {
try {
+ const text =
+ typeof data === 'object' && data !== null
+ ? JSON.stringify(data, null, 2)
+ : String(data ?? '');
+
await navigator.clipboard.writeText(text);
} catch (error) {
throw new Error(`Unable to copy text to clipboard: ${error.message}`);
diff --git a/app/javascript/shared/helpers/specs/clipboard.spec.js b/app/javascript/shared/helpers/specs/clipboard.spec.js
new file mode 100644
index 000000000..c675edd35
--- /dev/null
+++ b/app/javascript/shared/helpers/specs/clipboard.spec.js
@@ -0,0 +1,174 @@
+import { copyTextToClipboard } from '../clipboard';
+
+const mockWriteText = vi.fn();
+Object.assign(navigator, {
+ clipboard: {
+ writeText: mockWriteText,
+ },
+});
+
+describe('copyTextToClipboard', () => {
+ beforeEach(() => {
+ vi.clearAllMocks();
+ });
+
+ describe('with string input', () => {
+ it('copies plain text string to clipboard', async () => {
+ const text = 'Hello World';
+ await copyTextToClipboard(text);
+
+ expect(mockWriteText).toHaveBeenCalledWith('Hello World');
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+
+ it('copies empty string to clipboard', async () => {
+ const text = '';
+ await copyTextToClipboard(text);
+
+ expect(mockWriteText).toHaveBeenCalledWith('');
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+ });
+
+ describe('with number input', () => {
+ it('converts number to string', async () => {
+ await copyTextToClipboard(42);
+
+ expect(mockWriteText).toHaveBeenCalledWith('42');
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+
+ it('converts zero to string', async () => {
+ await copyTextToClipboard(0);
+
+ expect(mockWriteText).toHaveBeenCalledWith('0');
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+ });
+
+ describe('with boolean input', () => {
+ it('converts true to string', async () => {
+ await copyTextToClipboard(true);
+
+ expect(mockWriteText).toHaveBeenCalledWith('true');
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+
+ it('converts false to string', async () => {
+ await copyTextToClipboard(false);
+
+ expect(mockWriteText).toHaveBeenCalledWith('false');
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+ });
+
+ describe('with null/undefined input', () => {
+ it('converts null to empty string', async () => {
+ await copyTextToClipboard(null);
+
+ expect(mockWriteText).toHaveBeenCalledWith('');
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+
+ it('converts undefined to empty string', async () => {
+ await copyTextToClipboard(undefined);
+
+ expect(mockWriteText).toHaveBeenCalledWith('');
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+ });
+
+ describe('with object input', () => {
+ it('stringifies simple object with proper formatting', async () => {
+ const obj = { name: 'John', age: 30 };
+ await copyTextToClipboard(obj);
+
+ const expectedJson = JSON.stringify(obj, null, 2);
+ expect(mockWriteText).toHaveBeenCalledWith(expectedJson);
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+
+ it('stringifies nested object with proper formatting', async () => {
+ const nestedObj = {
+ severity: {
+ user_id: 1181505,
+ user_name: 'test',
+ server_name: '[1253]test1253',
+ },
+ };
+ await copyTextToClipboard(nestedObj);
+
+ const expectedJson = JSON.stringify(nestedObj, null, 2);
+ expect(mockWriteText).toHaveBeenCalledWith(expectedJson);
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+
+ it('stringifies array with proper formatting', async () => {
+ const arr = [1, 2, { name: 'test' }];
+ await copyTextToClipboard(arr);
+
+ const expectedJson = JSON.stringify(arr, null, 2);
+ expect(mockWriteText).toHaveBeenCalledWith(expectedJson);
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+
+ it('stringifies empty object', async () => {
+ const obj = {};
+ await copyTextToClipboard(obj);
+
+ expect(mockWriteText).toHaveBeenCalledWith('{}');
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+
+ it('stringifies empty array', async () => {
+ const arr = [];
+ await copyTextToClipboard(arr);
+
+ expect(mockWriteText).toHaveBeenCalledWith('[]');
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+ });
+
+ describe('error handling', () => {
+ it('throws error when clipboard API fails', async () => {
+ const error = new Error('Clipboard access denied');
+ mockWriteText.mockRejectedValueOnce(error);
+
+ await expect(copyTextToClipboard('test')).rejects.toThrow(
+ 'Unable to copy text to clipboard: Clipboard access denied'
+ );
+ });
+
+ it('handles clipboard API not available', async () => {
+ // Temporarily remove clipboard API
+ const originalClipboard = navigator.clipboard;
+ delete navigator.clipboard;
+
+ await expect(copyTextToClipboard('test')).rejects.toThrow(
+ 'Unable to copy text to clipboard:'
+ );
+
+ // Restore clipboard API
+ navigator.clipboard = originalClipboard;
+ });
+ });
+
+ describe('edge cases', () => {
+ it('handles Date objects', async () => {
+ const date = new Date('2023-01-01T00:00:00.000Z');
+ await copyTextToClipboard(date);
+
+ const expectedJson = JSON.stringify(date, null, 2);
+ expect(mockWriteText).toHaveBeenCalledWith(expectedJson);
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+
+ it('handles functions by converting to string', async () => {
+ const func = () => 'test';
+ await copyTextToClipboard(func);
+
+ expect(mockWriteText).toHaveBeenCalledWith(func.toString());
+ expect(mockWriteText).toHaveBeenCalledTimes(1);
+ });
+ });
+});
diff --git a/app/javascript/widget/components/pageComponents/Home/Article/ArticleContainer.vue b/app/javascript/widget/components/pageComponents/Home/Article/ArticleContainer.vue
index e093d4316..07dcd2220 100644
--- a/app/javascript/widget/components/pageComponents/Home/Article/ArticleContainer.vue
+++ b/app/javascript/widget/components/pageComponents/Home/Article/ArticleContainer.vue
@@ -1,5 +1,5 @@
diff --git a/app/jobs/inboxes/bulk_auto_assignment_job.rb b/app/jobs/inboxes/bulk_auto_assignment_job.rb
new file mode 100644
index 000000000..9e808648b
--- /dev/null
+++ b/app/jobs/inboxes/bulk_auto_assignment_job.rb
@@ -0,0 +1,47 @@
+class Inboxes::BulkAutoAssignmentJob < ApplicationJob
+ queue_as :scheduled_jobs
+ include BillingHelper
+
+ def perform
+ Account.feature_assignment_v2.find_each do |account|
+ if should_skip_auto_assignment?(account)
+ Rails.logger.info("Skipping auto assignment for account #{account.id}")
+ next
+ end
+
+ account.inboxes.where(enable_auto_assignment: true).find_each do |inbox|
+ process_assignment(inbox)
+ end
+ end
+ end
+
+ private
+
+ def process_assignment(inbox)
+ allowed_agent_ids = inbox.member_ids_with_assignment_capacity
+
+ if allowed_agent_ids.blank?
+ Rails.logger.info("No agents available to assign conversation to inbox #{inbox.id}")
+ return
+ end
+
+ assign_conversations(inbox, allowed_agent_ids)
+ end
+
+ def assign_conversations(inbox, allowed_agent_ids)
+ unassigned_conversations = inbox.conversations.unassigned.open.limit(Limits::AUTO_ASSIGNMENT_BULK_LIMIT)
+ unassigned_conversations.find_each do |conversation|
+ ::AutoAssignment::AgentAssignmentService.new(
+ conversation: conversation,
+ allowed_agent_ids: allowed_agent_ids
+ ).perform
+ Rails.logger.info("Assigned conversation #{conversation.id} to agent #{allowed_agent_ids.first}")
+ end
+ end
+
+ def should_skip_auto_assignment?(account)
+ return false unless ChatwootApp.chatwoot_cloud?
+
+ default_plan?(account)
+ end
+end
diff --git a/app/mailers/administrator_notifications/account_notification_mailer.rb b/app/mailers/administrator_notifications/account_notification_mailer.rb
index 8837e4f8c..5ac753372 100644
--- a/app/mailers/administrator_notifications/account_notification_mailer.rb
+++ b/app/mailers/administrator_notifications/account_notification_mailer.rb
@@ -1,10 +1,22 @@
class AdministratorNotifications::AccountNotificationMailer < AdministratorNotifications::BaseMailer
- def account_deletion(account, reason = 'manual_deletion')
- subject = 'Your account has been marked for deletion'
+ def account_deletion_user_initiated(account, reason)
+ subject = 'Your Chatwoot account deletion has been scheduled'
action_url = settings_url('general')
meta = {
'account_name' => account.name,
- 'deletion_date' => account.custom_attributes['marked_for_deletion_at'],
+ 'deletion_date' => format_deletion_date(account.custom_attributes['marked_for_deletion_at']),
+ 'reason' => reason
+ }
+
+ send_notification(subject, action_url: action_url, meta: meta)
+ end
+
+ def account_deletion_for_inactivity(account, reason)
+ subject = 'Your Chatwoot account is scheduled for deletion due to inactivity'
+ action_url = settings_url('general')
+ meta = {
+ 'account_name' => account.name,
+ 'deletion_date' => format_deletion_date(account.custom_attributes['marked_for_deletion_at']),
'reason' => reason
}
@@ -45,4 +57,14 @@ class AdministratorNotifications::AccountNotificationMailer < AdministratorNotif
send_notification(subject, action_url: action_url, meta: meta)
end
+
+ private
+
+ def format_deletion_date(deletion_date_str)
+ return 'Unknown' if deletion_date_str.blank?
+
+ Time.zone.parse(deletion_date_str).strftime('%B %d, %Y')
+ rescue StandardError
+ 'Unknown'
+ end
end
diff --git a/app/services/twilio/template_sync_service.rb b/app/services/twilio/template_sync_service.rb
index 51a951404..d30a6cde9 100644
--- a/app/services/twilio/template_sync_service.rb
+++ b/app/services/twilio/template_sync_service.rb
@@ -17,21 +17,7 @@ class Twilio::TemplateSyncService
end
def update_channel_templates
- formatted_templates = @templates.map do |template|
- {
- content_sid: template.sid,
- friendly_name: template.friendly_name,
- language: template.language,
- status: derive_status(template),
- template_type: derive_template_type(template),
- media_type: derive_media_type(template),
- variables: template.variables || {},
- category: derive_category(template),
- body: extract_body_content(template),
- created_at: template.date_created,
- updated_at: template.date_updated
- }
- end
+ formatted_templates = @templates.map { |template| format_template(template) }
channel.update!(
content_templates: { templates: formatted_templates },
@@ -39,6 +25,23 @@ class Twilio::TemplateSyncService
)
end
+ def format_template(template)
+ {
+ content_sid: template.sid,
+ friendly_name: template.friendly_name,
+ language: template.language,
+ status: derive_status(template),
+ template_type: derive_template_type(template),
+ media_type: derive_media_type(template),
+ variables: template.variables || {},
+ category: derive_category(template),
+ body: extract_body_content(template),
+ types: template.types,
+ created_at: template.date_created,
+ updated_at: template.date_updated
+ }
+ end
+
def mark_templates_updated
channel.update!(content_templates_last_updated: Time.current)
end
diff --git a/app/views/mailers/administrator_notifications/account_notification_mailer/account_deletion.liquid b/app/views/mailers/administrator_notifications/account_notification_mailer/account_deletion.liquid
deleted file mode 100644
index 0873dbac1..000000000
--- a/app/views/mailers/administrator_notifications/account_notification_mailer/account_deletion.liquid
+++ /dev/null
@@ -1,16 +0,0 @@
-Hello,
-
-Your account {{ meta.account_name }} has been marked for deletion. The account will be permanently deleted on {{ meta.deletion_date }}.
-
-{% if meta.reason == 'manual_deletion' %}
-This action was requested by one of the administrators of your account.
-{% else %}
-Reason for deletion: {{ meta.reason }}
-{% endif %}
-
-If this was done in error, you can cancel the deletion process by visiting your account settings.
-
-Cancel Account Deletion
-
-Thank you,
-Team Chatwoot
\ No newline at end of file
diff --git a/app/views/mailers/administrator_notifications/account_notification_mailer/account_deletion_for_inactivity.liquid b/app/views/mailers/administrator_notifications/account_notification_mailer/account_deletion_for_inactivity.liquid
new file mode 100644
index 000000000..273eca12b
--- /dev/null
+++ b/app/views/mailers/administrator_notifications/account_notification_mailer/account_deletion_for_inactivity.liquid
@@ -0,0 +1,21 @@
+Hello there,
+
+We've noticed that your Chatwoot account {{ meta.account_name }} has been inactive for some time. Because of this, it's scheduled for deletion on {{ meta.deletion_date }}.
+
+How do I keep my account?
+
+Log in to your Chatwoot account before {{ meta.deletion_date }}. From your account settings, you can cancel the deletion and continue using your account.
+
+What happens if I don't cancel?
+
+Unless you cancel the account deletion before {{ meta.deletion_date }}, your account and all associated data — including conversations, contacts, reports, and settings — will be permanently deleted.
+
+Why are we doing this?
+
+To keep things secure and efficient, we regularly remove inactive accounts so our systems remain optimized for active teams.
+
+If you have any questions, feel free to reach us at hello@chatwoot.com.
+
+— The Chatwoot Team
+
+
diff --git a/app/views/mailers/administrator_notifications/account_notification_mailer/account_deletion_user_initiated.liquid b/app/views/mailers/administrator_notifications/account_notification_mailer/account_deletion_user_initiated.liquid
new file mode 100644
index 000000000..2039a93df
--- /dev/null
+++ b/app/views/mailers/administrator_notifications/account_notification_mailer/account_deletion_user_initiated.liquid
@@ -0,0 +1,16 @@
+Hello there,
+
+An account administrator has requested deletion of the Chatwoot account {{ meta.account_name }}. The account is scheduled for deletion on {{ meta.deletion_date }}.
+
+What happens next?
+
+
+ - The account will remain accessible until the scheduled deletion date.
+ - After that, all data including conversations, contacts, integrations, and settings will be permanently removed.
+
+
+If you change your mind before the deletion date, you can cancel this request by visiting your account settings.
+
+— The Chatwoot Team
+
+
diff --git a/app/views/public/api/v1/portals/_footer.html.erb b/app/views/public/api/v1/portals/_footer.html.erb
index 8de87b8f2..bfba6235b 100644
--- a/app/views/public/api/v1/portals/_footer.html.erb
+++ b/app/views/public/api/v1/portals/_footer.html.erb
@@ -8,12 +8,12 @@
alt="<%= @global_config['BRAND_NAME'] %>"
src="<%= @global_config['LOGO_THUMBNAIL'] %>"
/>
-
- <%= I18n.t('public_portal.footer.made_with') %>
-
- <%= @global_config['BRAND_NAME'] %>
-
-
+
+ <%= I18n.t('public_portal.footer.made_with') %>
+
+ <%= @global_config['BRAND_NAME'] %>
+
+