From fc1c992cdee8b55bcbeaa61a24d3a16a67e5b4b0 Mon Sep 17 00:00:00 2001
From: Sojan Jose <sojan@pepalo.com>
Date: Wed, 15 May 2024 11:52:40 -0700
Subject: [PATCH 1/8] fix: [Snyk] Security upgrade devise_token_auth from 1.2.1
 to 1.2.3 (#9468)

fix: Gemfile & Gemfile.lock to reduce vulnerabilities

The following vulnerabilities are fixed with an upgrade:
- https://snyk.io/vuln/SNYK-RUBY-ACTIONCABLE-20338
- https://snyk.io/vuln/SNYK-RUBY-RACK-1061917

Co-authored-by: snyk-bot <snyk-bot@snyk.io>
---
 Gemfile      |  2 +-
 Gemfile.lock | 12 ++++++------
 2 files changed, 7 insertions(+), 7 deletions(-)

diff --git a/Gemfile b/Gemfile
index 9241cc253..bee9eddc1 100644
--- a/Gemfile
+++ b/Gemfile
@@ -71,7 +71,7 @@ gem 'barnes'
 ##--- gems for authentication & authorization ---##
 gem 'devise', '>= 4.9.4'
 gem 'devise-secure_password', git: 'https://github.com/chatwoot/devise-secure_password', branch: 'chatwoot'
-gem 'devise_token_auth'
+gem 'devise_token_auth', '>= 1.2.3'
 # authorization
 gem 'jwt'
 gem 'pundit'
diff --git a/Gemfile.lock b/Gemfile.lock
index 2aa13fea9..2f890deaa 100644
--- a/Gemfile.lock
+++ b/Gemfile.lock
@@ -200,10 +200,10 @@ GEM
       railties (>= 4.1.0)
       responders
       warden (~> 1.2.3)
-    devise_token_auth (1.2.1)
+    devise_token_auth (1.2.3)
       bcrypt (~> 3.0)
       devise (> 3.5.2, < 5)
-      rails (>= 4.2.0, < 7.1)
+      rails (>= 4.2.0, < 7.2)
     diff-lcs (1.5.0)
     digest-crc (0.6.4)
       rake (>= 12.0.0, < 14.0.0)
@@ -474,7 +474,7 @@ GEM
       uri
     net-http-persistent (4.0.2)
       connection_pool (~> 2.2)
-    net-imap (0.4.10)
+    net-imap (0.4.11)
       date
       net-protocol
     net-pop (0.1.2)
@@ -489,7 +489,7 @@ GEM
       sidekiq
     newrelic_rpm (9.6.0)
       base64
-    nio4r (2.7.1)
+    nio4r (2.7.3)
     nokogiri (1.16.5)
       mini_portile2 (~> 2.8.2)
       racc (~> 1.4)
@@ -819,7 +819,7 @@ GEM
     working_hours (1.4.1)
       activesupport (>= 3.2)
       tzinfo
-    zeitwerk (2.6.13)
+    zeitwerk (2.6.14)
 
 PLATFORMS
   arm64-darwin-20
@@ -860,7 +860,7 @@ DEPENDENCIES
   debug (~> 1.8)
   devise (>= 4.9.4)
   devise-secure_password!
-  devise_token_auth
+  devise_token_auth (>= 1.2.3)
   dotenv-rails
   down
   elastic-apm

From 7ed375f6f55b259d8242117ce728365259c24b87 Mon Sep 17 00:00:00 2001
From: Sojan Jose <sojan@pepalo.com>
Date: Wed, 15 May 2024 15:53:41 -0700
Subject: [PATCH 2/8] chore: Show valid error messages on Inbox creation
 (#9474)

At the moment, when creating an inbox for Whatsapp, Telegram, etc., we show a generic error message saying that inbox creation failed. This PR will show the error messages directly from the API call, which is more helpful as it says if the error is due to the provided credentials.
---
 .../dashboard/settings/inbox/channels/360DialogWhatsapp.vue   | 4 +++-
 .../dashboard/settings/inbox/channels/CloudWhatsapp.vue       | 4 +++-
 .../routes/dashboard/settings/inbox/channels/Telegram.vue     | 3 ++-
 3 files changed, 8 insertions(+), 3 deletions(-)

diff --git a/app/javascript/dashboard/routes/dashboard/settings/inbox/channels/360DialogWhatsapp.vue b/app/javascript/dashboard/routes/dashboard/settings/inbox/channels/360DialogWhatsapp.vue
index ded9142db..ebac2a2d1 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/inbox/channels/360DialogWhatsapp.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/inbox/channels/360DialogWhatsapp.vue
@@ -111,7 +111,9 @@ export default {
           },
         });
       } catch (error) {
-        this.showAlert(this.$t('INBOX_MGMT.ADD.WHATSAPP.API.ERROR_MESSAGE'));
+        this.showAlert(
+          error.message || this.$t('INBOX_MGMT.ADD.WHATSAPP.API.ERROR_MESSAGE')
+        );
       }
     },
   },
diff --git a/app/javascript/dashboard/routes/dashboard/settings/inbox/channels/CloudWhatsapp.vue b/app/javascript/dashboard/routes/dashboard/settings/inbox/channels/CloudWhatsapp.vue
index a6253e516..dd320dd17 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/inbox/channels/CloudWhatsapp.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/inbox/channels/CloudWhatsapp.vue
@@ -155,7 +155,9 @@ export default {
           },
         });
       } catch (error) {
-        this.showAlert(this.$t('INBOX_MGMT.ADD.WHATSAPP.API.ERROR_MESSAGE'));
+        this.showAlert(
+          error.message || this.$t('INBOX_MGMT.ADD.WHATSAPP.API.ERROR_MESSAGE')
+        );
       }
     },
   },
diff --git a/app/javascript/dashboard/routes/dashboard/settings/inbox/channels/Telegram.vue b/app/javascript/dashboard/routes/dashboard/settings/inbox/channels/Telegram.vue
index 1f677bd66..c7cbaeb4a 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/inbox/channels/Telegram.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/inbox/channels/Telegram.vue
@@ -86,7 +86,8 @@ export default {
         });
       } catch (error) {
         this.showAlert(
-          this.$t('INBOX_MGMT.ADD.TELEGRAM_CHANNEL.API.ERROR_MESSAGE')
+          error.message ||
+            this.$t('INBOX_MGMT.ADD.TELEGRAM_CHANNEL.API.ERROR_MESSAGE')
         );
       }
     },

From 8520846b91aaf3ecca048f31d47754625c1f89b7 Mon Sep 17 00:00:00 2001
From: Sojan Jose <sojan@pepalo.com>
Date: Wed, 15 May 2024 16:10:39 -0700
Subject: [PATCH 3/8] chore: Improved indexes for Conversations & Contacts
 [CW-3300] (#9475)

Based on our recent performant optimisation exercises, We have identified a better indexing strategy for conversations and contacts. The previous index on last_activity_at for conversations significantly slowed down conversation filters. Similarly, the new index on Contacts will allow the page rendering to improve for accounts with many contacts.

fixes: https://linear.app/chatwoot/issue/CW-3300/db-improvements
---
 app/models/contact.rb                                 |  1 +
 app/models/conversation.rb                            |  1 -
 ...01632_index_improvements_conversations_contacts.rb | 11 +++++++++++
 db/schema.rb                                          |  4 ++--
 4 files changed, 14 insertions(+), 3 deletions(-)
 create mode 100644 db/migrate/20240515201632_index_improvements_conversations_contacts.rb

diff --git a/app/models/contact.rb b/app/models/contact.rb
index 95ee69c75..c79dd3e9e 100644
--- a/app/models/contact.rb
+++ b/app/models/contact.rb
@@ -25,6 +25,7 @@
 # Indexes
 #
 #  index_contacts_on_account_id                          (account_id)
+#  index_contacts_on_account_id_and_last_activity_at     (account_id,last_activity_at DESC NULLS LAST)
 #  index_contacts_on_blocked                             (blocked)
 #  index_contacts_on_lower_email_account_id              (lower((email)::text), account_id)
 #  index_contacts_on_name_email_phone_number_identifier  (name,email,phone_number,identifier) USING gin
diff --git a/app/models/conversation.rb b/app/models/conversation.rb
index 64412b289..3a39b82fc 100644
--- a/app/models/conversation.rb
+++ b/app/models/conversation.rb
@@ -41,7 +41,6 @@
 #  index_conversations_on_first_reply_created_at      (first_reply_created_at)
 #  index_conversations_on_id_and_account_id           (account_id,id)
 #  index_conversations_on_inbox_id                    (inbox_id)
-#  index_conversations_on_last_activity_at            (last_activity_at)
 #  index_conversations_on_priority                    (priority)
 #  index_conversations_on_status_and_account_id       (status,account_id)
 #  index_conversations_on_status_and_priority         (status,priority)
diff --git a/db/migrate/20240515201632_index_improvements_conversations_contacts.rb b/db/migrate/20240515201632_index_improvements_conversations_contacts.rb
new file mode 100644
index 000000000..f6ed8596e
--- /dev/null
+++ b/db/migrate/20240515201632_index_improvements_conversations_contacts.rb
@@ -0,0 +1,11 @@
+class IndexImprovementsConversationsContacts < ActiveRecord::Migration[7.0]
+  disable_ddl_transaction!
+
+  def change
+    remove_index :conversations, :last_activity_at
+    add_index :contacts, [:account_id, :last_activity_at],
+              order: { last_activity_at: 'DESC NULLS LAST' },
+              algorithm: :concurrently,
+              name: 'index_contacts_on_account_id_and_last_activity_at'
+  end
+end
diff --git a/db/schema.rb b/db/schema.rb
index 1282c6e5e..496d2e280 100644
--- a/db/schema.rb
+++ b/db/schema.rb
@@ -10,7 +10,7 @@
 #
 # It's strongly recommended that you check this file into your version control system.
 
-ActiveRecord::Schema[7.0].define(version: 2024_04_15_210313) do
+ActiveRecord::Schema[7.0].define(version: 2024_05_15_201632) do
   # These are extensions that must be enabled in order to support this database
   enable_extension "pg_stat_statements"
   enable_extension "pg_trgm"
@@ -426,6 +426,7 @@ ActiveRecord::Schema[7.0].define(version: 2024_04_15_210313) do
     t.boolean "blocked", default: false, null: false
     t.index "lower((email)::text), account_id", name: "index_contacts_on_lower_email_account_id"
     t.index ["account_id", "email", "phone_number", "identifier"], name: "index_contacts_on_nonempty_fields", where: "(((email)::text <> ''::text) OR ((phone_number)::text <> ''::text) OR ((identifier)::text <> ''::text))"
+    t.index ["account_id", "last_activity_at"], name: "index_contacts_on_account_id_and_last_activity_at", order: { last_activity_at: "DESC NULLS LAST" }
     t.index ["account_id"], name: "index_contacts_on_account_id"
     t.index ["account_id"], name: "index_resolved_contact_account_id", where: "(((email)::text <> ''::text) OR ((phone_number)::text <> ''::text) OR ((identifier)::text <> ''::text))"
     t.index ["blocked"], name: "index_contacts_on_blocked"
@@ -483,7 +484,6 @@ ActiveRecord::Schema[7.0].define(version: 2024_04_15_210313) do
     t.index ["contact_inbox_id"], name: "index_conversations_on_contact_inbox_id"
     t.index ["first_reply_created_at"], name: "index_conversations_on_first_reply_created_at"
     t.index ["inbox_id"], name: "index_conversations_on_inbox_id"
-    t.index ["last_activity_at"], name: "index_conversations_on_last_activity_at"
     t.index ["priority"], name: "index_conversations_on_priority"
     t.index ["status", "account_id"], name: "index_conversations_on_status_and_account_id"
     t.index ["status", "priority"], name: "index_conversations_on_status_and_priority"

From ae5ef73e915a5bf969112ec9bc22c1fad0ae7bb8 Mon Sep 17 00:00:00 2001
From: Pranav <pranav@chatwoot.com>
Date: Wed, 15 May 2024 17:53:45 -0700
Subject: [PATCH 4/8] fix: Update the voice note format to MP3 to fix the
 delivery issues  (#9448)

Use MP3 as the default format to send voice notes recorded from
Chatwoot. This change was made to fix the issue of Telegram voice notes
not working with the error `WEBPAGE_CURL_FAILED` .

Telegram treats the mp3 recordings as audio attachments. Once we can
identify a fix for the original issue, we will revisit the `ogg`
implementation.

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
---
 .../widgets/WootWriter/AudioRecorder.vue      | 37 ++++++++++++-------
 .../widgets/conversation/ReplyBox.vue         |  8 +++-
 app/javascript/shared/constants/messages.js   |  1 +
 3 files changed, 31 insertions(+), 15 deletions(-)

diff --git a/app/javascript/dashboard/components/widgets/WootWriter/AudioRecorder.vue b/app/javascript/dashboard/components/widgets/WootWriter/AudioRecorder.vue
index 132408dc2..aa566fd4d 100644
--- a/app/javascript/dashboard/components/widgets/WootWriter/AudioRecorder.vue
+++ b/app/javascript/dashboard/components/widgets/WootWriter/AudioRecorder.vue
@@ -33,6 +33,21 @@ import { convertWavToMp3 } from './utils/mp3ConversionUtils';
 
 WaveSurfer.microphone = MicrophonePlugin;
 
+const RECORDER_CONFIG = {
+  [AUDIO_FORMATS.WAV]: {
+    audioMimeType: 'audio/wav',
+    audioWorkerURL: waveWorker,
+  },
+  [AUDIO_FORMATS.MP3]: {
+    audioMimeType: 'audio/wav',
+    audioWorkerURL: waveWorker,
+  },
+  [AUDIO_FORMATS.OGG]: {
+    audioMimeType: 'audio/ogg',
+    audioWorkerURL: encoderWorker,
+  },
+};
+
 export default {
   name: 'WootAudioRecorder',
   mixins: [alertMixin],
@@ -94,14 +109,7 @@ export default {
             audioSampleRate: 48000,
             audioBitRate: 128,
             audioEngine: 'opus-recorder',
-            ...(this.audioRecordFormat === AUDIO_FORMATS.WAV && {
-              audioMimeType: 'audio/wav',
-              audioWorkerURL: waveWorker,
-            }),
-            ...(this.audioRecordFormat === AUDIO_FORMATS.OGG && {
-              audioMimeType: 'audio/ogg',
-              audioWorkerURL: encoderWorker,
-            }),
+            ...RECORDER_CONFIG[this.audioRecordFormat],
           },
         },
       },
@@ -139,7 +147,11 @@ export default {
   methods: {
     deviceReady() {
       if (this.player.record().engine instanceof OpusRecorderEngine) {
-        if (this.audioRecordFormat === AUDIO_FORMATS.WAV) {
+        if (
+          [AUDIO_FORMATS.WAV, AUDIO_FORMATS.MP3].includes(
+            this.audioRecordFormat
+          )
+        ) {
           this.player.record().engine.audioType = 'audio/wav';
         }
       }
@@ -154,13 +166,12 @@ export default {
     async finishRecord() {
       let recordedContent = this.player.recordedData;
       let fileName = this.player.recordedData.name;
-      if (this.isAWhatsAppChannel) {
+      let type = this.player.recordedData.type;
+      if (this.audioRecordFormat === AUDIO_FORMATS.MP3) {
         recordedContent = await convertWavToMp3(this.player.recordedData);
         fileName = `${getUuid()}.mp3`;
+        type = AUDIO_FORMATS.MP3;
       }
-      const type = !this.isAWhatsAppChannel
-        ? this.player.recordedData.type
-        : 'audio/mp3';
       const file = new File([recordedContent], fileName, { type });
       this.fireRecorderBlob(file);
     },
diff --git a/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue b/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
index 83d31d11f..42fa74ec7 100644
--- a/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
@@ -53,7 +53,6 @@
         v-if="showAudioRecorderEditor"
         ref="audioRecorderInput"
         :audio-record-format="audioRecordFormat"
-        :is-a-whats-app-channel="isAWhatsAppChannel"
         @state-recorder-progress-changed="onStateProgressRecorderChanged"
         @state-recorder-changed="onStateRecorderChanged"
         @finish-record="onFinishRecorder"
@@ -502,7 +501,10 @@ export default {
       return `draft-${this.conversationIdByRoute}-${this.replyType}`;
     },
     audioRecordFormat() {
-      if (this.isAPIInbox || this.isATelegramChannel) {
+      if (this.isAWhatsAppChannel || this.isATelegramChannel) {
+        return AUDIO_FORMATS.MP3;
+      }
+      if (this.isAPIInbox) {
         return AUDIO_FORMATS.OGG;
       }
       return AUDIO_FORMATS.WAV;
@@ -1250,6 +1252,7 @@ export default {
     }
   }
 }
+
 .send-button {
   @apply mb-0;
 }
@@ -1274,6 +1277,7 @@ export default {
 
 .emoji-dialog--rtl {
   @apply left-[unset] -right-80;
+
   &::before {
     transform: rotate(90deg);
     filter: drop-shadow(0px 4px 4px rgba(0, 0, 0, 0.08));
diff --git a/app/javascript/shared/constants/messages.js b/app/javascript/shared/constants/messages.js
index b3ef11e1b..9451f83d3 100644
--- a/app/javascript/shared/constants/messages.js
+++ b/app/javascript/shared/constants/messages.js
@@ -98,6 +98,7 @@ export const CSAT_RATINGS = [
 export const AUDIO_FORMATS = {
   WEBM: 'audio/webm',
   OGG: 'audio/ogg',
+  MP3: 'audio/mp3',
   WAV: 'audio/wav',
 };
 

From 565747357321bf6b1a9156f4ace458b0071d602d Mon Sep 17 00:00:00 2001
From: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Date: Thu, 16 May 2024 09:16:02 +0530
Subject: [PATCH 5/8] fix: Dashboard phone number input country `undefined` in
 `onSelectCountry` (#9473)

# Pull Request Template

## Description

This PR will fix this sentry
[issue](https://chatwoot-p3.sentry.io/issues/5291039795/)

**Issue**
The root cause of this issue is the usage of
`keyboardEventListenerMixins`. The key events are always active when the
edit conversation modal is active, even if the country dropdown is not
visible. So, if we press the enter key, this error will be thrown into
the console.

**Solution**
Remove the use of `keyboardEventListenerMixins` and handle it directly
in the Vue native key events. Also, always check if the dropdown is
active.

**Other changes**
1. Remove the `mouseup` event lister and use the click away directive.
2. Use inline Tailwind css


Fixes
https://linear.app/chatwoot/issue/CW-3282/phonenumberinput-country-undefined-in-onselectcountry

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Steps**
1. Open a conversation.
3. And click the edit contact button
4. And click the enter key
5. Now you can see the error in the console


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
---
 .../components/widgets/forms/PhoneInput.vue   | 176 ++++++------------
 1 file changed, 62 insertions(+), 114 deletions(-)

diff --git a/app/javascript/dashboard/components/widgets/forms/PhoneInput.vue b/app/javascript/dashboard/components/widgets/forms/PhoneInput.vue
index 9b77faafe..6b09acbac 100644
--- a/app/javascript/dashboard/components/widgets/forms/PhoneInput.vue
+++ b/app/javascript/dashboard/components/widgets/forms/PhoneInput.vue
@@ -1,9 +1,16 @@
 <template>
   <div class="phone-input--wrap relative">
-    <div class="phone-input" :class="{ 'has-error': error }">
+    <div
+      class="flex items-center dark:bg-slate-900 justify-start rounded-md border border-solid"
+      :class="
+        error
+          ? 'border border-solid border-red-400 dark:border-red-400 mb-1'
+          : 'mb-4 border-slate-200 dark:border-slate-600'
+      "
+    >
       <div
         class="cursor-pointer py-2 pr-1.5 pl-2 rounded-tl-md rounded-bl-md flex items-center justify-center gap-1.5 bg-slate-25 dark:bg-slate-700 h-10 w-14"
-        @click="toggleCountryDropdown"
+        @click.prevent="toggleCountryDropdown"
       >
         <h5 v-if="activeCountry" class="mb-0">
           {{ activeCountry.emoji }}
@@ -13,14 +20,15 @@
       </div>
       <span
         v-if="activeDialCode"
-        class="flex bg-white dark:bg-slate-900 font-medium text-slate-800 dark:text-slate-100 font-normal text-base leading-normal py-2 pl-2 pr-0"
+        class="flex bg-white dark:bg-slate-900 text-slate-800 dark:text-slate-100 font-normal text-base leading-normal py-2 pl-2 pr-0"
       >
         {{ activeDialCode }}
       </span>
       <input
+        ref="phoneNumberInput"
         :value="phoneNumber"
         type="tel"
-        class="phone-input--field"
+        class="!mb-0 !rounded-tl-none !rounded-bl-none !border-0 font-normal !w-full dark:!bg-slate-900 text-base !px-1.5 placeholder:font-normal"
         :placeholder="placeholder"
         :readonly="readonly"
         :style="styles"
@@ -28,24 +36,36 @@
         @blur="onBlur"
       />
     </div>
-    <div v-if="showDropdown" ref="dropdown" class="country-dropdown">
-      <div class="dropdown-search--wrap">
+    <div
+      v-if="showDropdown"
+      ref="dropdown"
+      v-on-clickaway="onOutsideClick"
+      tabindex="0"
+      class="z-10 absolute h-60 w-[12.5rem] shadow-md overflow-y-auto top-10 rounded px-0 pt-0 pb-1 bg-white dark:bg-slate-900"
+      @keydown.prevent.up="moveUp"
+      @keydown.prevent.down="moveDown"
+      @keydown.prevent.enter="
+        onSelectCountry(filteredCountriesBySearch[selectedIndex])
+      "
+    >
+      <div class="top-0 sticky bg-white dark:bg-slate-900 p-1">
         <input
           ref="searchbar"
           v-model="searchCountry"
           type="text"
           placeholder="Search"
-          class="dropdown-search"
+          class="!h-8 !mb-0 !text-sm !border !border-solid !border-slate-200 dark:!border-slate-600"
+          @input="onSearchCountry"
         />
       </div>
       <div
         v-for="(country, index) in filteredCountriesBySearch"
         ref="dropdownItem"
         :key="index"
-        class="country-dropdown--item"
+        class="flex items-center h-7 py-0 px-1 cursor-pointer hover:bg-slate-50 dark:hover:bg-slate-700"
         :class="{
-          active: country.id === activeCountryCode,
-          focus: index === selectedIndex,
+          'bg-slate-50 dark:bg-slate-700': country.id === activeCountryCode,
+          'bg-slate-25 dark:bg-slate-800': index === selectedIndex,
         }"
         @click="onSelectCountry(country)"
       >
@@ -74,10 +94,8 @@
 <script>
 import countries from 'shared/constants/countries.js';
 import parsePhoneNumber from 'libphonenumber-js';
-import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 
 export default {
-  mixins: [keyboardEventListenerMixins],
   props: {
     value: {
       type: [String, Number],
@@ -102,15 +120,6 @@ export default {
   },
   data() {
     return {
-      countries: [
-        {
-          name: 'Select Country',
-          dial_code: '',
-          emoji: '',
-          id: '',
-        },
-        ...countries,
-      ],
       selectedIndex: -1,
       showDropdown: false,
       searchCountry: '',
@@ -120,6 +129,20 @@ export default {
     };
   },
   computed: {
+    countries() {
+      return [
+        {
+          name: this.dropdownFirstItemName,
+          dial_code: '',
+          emoji: '',
+          id: '',
+        },
+        ...countries,
+      ];
+    },
+    dropdownFirstItemName() {
+      return this.activeCountryCode ? 'Clear selection' : 'Select Country';
+    },
     filteredCountriesBySearch() {
       return this.countries.filter(country => {
         const { name, dial_code, id } = country;
@@ -154,12 +177,8 @@ export default {
     },
   },
   mounted() {
-    window.addEventListener('mouseup', this.onOutsideClick);
     this.setActiveCountry();
   },
-  beforeDestroy() {
-    window.removeEventListener('mouseup', this.onOutsideClick);
-  },
   methods: {
     onOutsideClick(e) {
       if (
@@ -177,28 +196,14 @@ export default {
     onBlur(e) {
       this.$emit('blur', e.target.value);
     },
-    dropdownItem() {
-      if (!this.showDropdown) return [];
-      return Array.from(
-        this.$refs.dropdown.querySelectorAll(
-          'div.country-dropdown div.country-dropdown--item'
-        )
-      );
-    },
-    focusedItem() {
-      if (!this.showDropdown) return [];
-      return Array.from(
-        this.$refs.dropdown.querySelectorAll('div.country-dropdown div.focus')
-      );
-    },
-    focusedItemIndex() {
-      if (!this.showDropdown) return -1;
-      return Array.from(this.dropdownItem()).indexOf(this.focusedItem()[0]);
+    onSearchCountry() {
+      // Reset selected index to 0
+      this.selectedIndex = 0;
     },
     moveUp() {
       if (!this.showDropdown) return;
       this.selectedIndex = Math.max(this.selectedIndex - 1, 0);
-      this.$refs.dropdown.scrollTop = this.focusedItemIndex() * 28 - 56;
+      this.scrollToSelected();
     },
     moveDown() {
       if (!this.showDropdown) return;
@@ -206,14 +211,27 @@ export default {
         this.selectedIndex + 1,
         this.filteredCountriesBySearch.length - 1
       );
-      this.$refs.dropdown.scrollTop = this.focusedItemIndex() * 28 - 56;
+      this.scrollToSelected();
+    },
+    scrollToSelected() {
+      this.$nextTick(() => {
+        const dropdown = this.$refs.dropdown;
+        const selectedItem = this.$refs.dropdownItem[this.selectedIndex];
+        const dropdownSearchbarHeight = 40;
+        if (selectedItem) {
+          const selectedItemTop = selectedItem.offsetTop;
+          dropdown.scrollTop = selectedItemTop - dropdownSearchbarHeight;
+        }
+      });
     },
     onSelectCountry(country) {
+      if (!country || !this.showDropdown) return;
       this.activeCountryCode = country.id;
       this.searchCountry = '';
       this.activeDialCode = country.dial_code;
       this.$emit('setCode', country.dial_code);
       this.closeDropdown();
+      this.$refs.phoneNumberInput.focus();
     },
     setActiveCountry() {
       const { phoneNumber } = this;
@@ -224,33 +242,6 @@ export default {
         this.activeDialCode = number.countryCallingCode;
       }
     },
-    getKeyboardEvents() {
-      return {
-        ArrowUp: {
-          action: e => {
-            e.preventDefault();
-            this.moveUp();
-          },
-          allowOnFocusedInput: true,
-        },
-        ArrowDown: {
-          action: e => {
-            e.preventDefault();
-            this.moveDown();
-          },
-          allowOnFocusedInput: true,
-        },
-        Enter: {
-          action: e => {
-            e.preventDefault();
-            this.onSelectCountry(
-              this.filteredCountriesBySearch[this.selectedIndex]
-            );
-          },
-          allowOnFocusedInput: true,
-        },
-      };
-    },
     toggleCountryDropdown() {
       this.showDropdown = !this.showDropdown;
       this.selectedIndex = -1;
@@ -267,46 +258,3 @@ export default {
   },
 };
 </script>
-<style scoped lang="scss">
-.phone-input--wrap {
-  .phone-input {
-    @apply flex items-center dark:bg-slate-900 justify-start mb-4 rounded-md border border-solid border-slate-200 dark:border-slate-600;
-
-    &.has-error {
-      @apply border border-solid border-red-400 dark:border-red-400;
-    }
-  }
-
-  .phone-input--field {
-    @apply mb-0 rounded-tl-none rounded-bl-none border-0 w-full dark:bg-slate-900 text-base px-1.5;
-
-    &::placeholder {
-      @apply font-normal;
-    }
-  }
-
-  .country-dropdown {
-    @apply z-10 absolute h-60 w-[12.5rem] shadow-md overflow-y-auto top-10 rounded px-0 pt-0 pb-1 bg-white dark:bg-slate-900;
-
-    .dropdown-search--wrap {
-      @apply top-0 sticky bg-white dark:bg-slate-900 p-1;
-
-      .dropdown-search {
-        @apply h-8 mb-0 text-sm border border-solid border-slate-200 dark:border-slate-600;
-      }
-    }
-
-    .country-dropdown--item {
-      @apply flex items-center h-7 py-0 px-1 cursor-pointer hover:bg-slate-50 dark:hover:bg-slate-700;
-
-      &.active {
-        @apply bg-slate-50 dark:bg-slate-700;
-      }
-
-      &.focus {
-        @apply bg-slate-25 dark:bg-slate-800;
-      }
-    }
-  }
-}
-</style>

From 7b8348097982bc39f228de5cf6e6346059182ec0 Mon Sep 17 00:00:00 2001
From: Sojan Jose <sojan@pepalo.com>
Date: Wed, 15 May 2024 21:21:15 -0700
Subject: [PATCH 6/8] chore: Add indexes to improve reporting performance
 (#9478)

- Adding a new index on (account_id,created_at,message_type) based on
our performance improvement exercise. This index significantly improves
the page load speeds of messaging reports.
---
 app/models/message.rb                                      | 1 +
 ...240516003531_add_index_for_message_type_account_date.rb | 7 +++++++
 db/schema.rb                                               | 3 ++-
 3 files changed, 10 insertions(+), 1 deletion(-)
 create mode 100644 db/migrate/20240516003531_add_index_for_message_type_account_date.rb

diff --git a/app/models/message.rb b/app/models/message.rb
index eb43c20ea..6244d050c 100644
--- a/app/models/message.rb
+++ b/app/models/message.rb
@@ -24,6 +24,7 @@
 #
 # Indexes
 #
+#  index_messages_on_account_created_type               (account_id,created_at,message_type)
 #  index_messages_on_account_id                         (account_id)
 #  index_messages_on_account_id_and_inbox_id            (account_id,inbox_id)
 #  index_messages_on_additional_attributes_campaign_id  (((additional_attributes -> 'campaign_id'::text))) USING gin
diff --git a/db/migrate/20240516003531_add_index_for_message_type_account_date.rb b/db/migrate/20240516003531_add_index_for_message_type_account_date.rb
new file mode 100644
index 000000000..5cf5ad9d9
--- /dev/null
+++ b/db/migrate/20240516003531_add_index_for_message_type_account_date.rb
@@ -0,0 +1,7 @@
+class AddIndexForMessageTypeAccountDate < ActiveRecord::Migration[7.0]
+  disable_ddl_transaction!
+
+  def change
+    add_index :messages, [:account_id, :created_at, :message_type], name: 'index_messages_on_account_created_type', algorithm: :concurrently
+  end
+end
diff --git a/db/schema.rb b/db/schema.rb
index 496d2e280..b894f98da 100644
--- a/db/schema.rb
+++ b/db/schema.rb
@@ -10,7 +10,7 @@
 #
 # It's strongly recommended that you check this file into your version control system.
 
-ActiveRecord::Schema[7.0].define(version: 2024_05_15_201632) do
+ActiveRecord::Schema[7.0].define(version: 2024_05_16_003531) do
   # These are extensions that must be enabled in order to support this database
   enable_extension "pg_stat_statements"
   enable_extension "pg_trgm"
@@ -696,6 +696,7 @@ ActiveRecord::Schema[7.0].define(version: 2024_05_15_201632) do
     t.text "processed_message_content"
     t.jsonb "sentiment", default: {}
     t.index "((additional_attributes -> 'campaign_id'::text))", name: "index_messages_on_additional_attributes_campaign_id", using: :gin
+    t.index ["account_id", "created_at", "message_type"], name: "index_messages_on_account_created_type"
     t.index ["account_id", "inbox_id"], name: "index_messages_on_account_id_and_inbox_id"
     t.index ["account_id"], name: "index_messages_on_account_id"
     t.index ["content"], name: "index_messages_on_content", opclass: :gin_trgm_ops, using: :gin

From a2d0e60a8822b0f49de9c0b6549a316299d44032 Mon Sep 17 00:00:00 2001
From: Sojan Jose <sojan@pepalo.com>
Date: Wed, 15 May 2024 21:23:19 -0700
Subject: [PATCH 7/8] fix: Get online status from db when not present in cache
 [CW-3233] (#9477)

Previously, we returned the static value 'online' when the status was
not present in the Redis cache. This PR changes it to fall back to the
DB value and updates the cache in such cases.

fixes:
https://linear.app/chatwoot/issue/CW-3233/write-a-back-up-for-online-status-in-case-if-redis-keys-are-not
---
 lib/online_status_tracker.rb           |  8 +++++++-
 spec/lib/online_status_tracker_spec.rb | 14 +++++++++++++-
 2 files changed, 20 insertions(+), 2 deletions(-)

diff --git a/lib/online_status_tracker.rb b/lib/online_status_tracker.rb
index 40ec7071b..bc2ed1dbc 100644
--- a/lib/online_status_tracker.rb
+++ b/lib/online_status_tracker.rb
@@ -57,7 +57,13 @@ class OnlineStatusTracker
     return {} if user_ids.blank?
 
     user_availabilities = ::Redis::Alfred.hmget(status_key(account_id), user_ids)
-    user_ids.map.with_index { |id, index| [id, (user_availabilities[index] || 'online')] }.to_h
+    user_ids.map.with_index { |id, index| [id, (user_availabilities[index] || get_availability_from_db(account_id, id))] }.to_h
+  end
+
+  def self.get_availability_from_db(account_id, user_id)
+    availability = Account.find(account_id).account_users.find_by(user_id: user_id).availability
+    set_status(account_id, user_id, availability)
+    availability
   end
 
   def self.get_available_user_ids(account_id)
diff --git a/spec/lib/online_status_tracker_spec.rb b/spec/lib/online_status_tracker_spec.rb
index c2f69ffac..d88298485 100644
--- a/spec/lib/online_status_tracker_spec.rb
+++ b/spec/lib/online_status_tracker_spec.rb
@@ -9,10 +9,11 @@ describe OnlineStatusTracker do
   context 'when get_available_users' do
     before do
       described_class.update_presence(account.id, 'User', user1.id)
+      described_class.update_presence(account.id, 'User', user2.id)
     end
 
     it 'returns only the online user ids with presence' do
-      expect(described_class.get_available_users(account.id).keys).to contain_exactly(user1.id.to_s)
+      expect(described_class.get_available_users(account.id).keys).to contain_exactly(user1.id.to_s, user2.id.to_s)
       expect(described_class.get_available_users(account.id).values).not_to include(user3.id)
     end
 
@@ -20,6 +21,17 @@ describe OnlineStatusTracker do
       user2.account_users.first.update(auto_offline: false)
       expect(described_class.get_available_users(account.id).keys).to contain_exactly(user1.id.to_s, user2.id.to_s)
     end
+
+    it 'returns the availability from the db if it is not present in redis and set it in redis' do
+      user2.account_users.find_by(account_id: account.id).update!(availability: 'offline')
+      # clear the redis cache to ensure values are fetched from db
+      Redis::Alfred.delete(format(Redis::Alfred::ONLINE_STATUS, account_id: account.id))
+      expect(described_class.get_available_users(account.id)[user1.id.to_s]).to eq('online')
+      expect(described_class.get_available_users(account.id)[user2.id.to_s]).to eq('offline')
+      # ensure online status is also set
+      expect(Redis::Alfred.hmget(format(Redis::Alfred::ONLINE_STATUS, account_id: account.id),
+                                 [user1.id.to_s, user2.id.to_s])).to eq(%w[online offline])
+    end
   end
 
   context 'when get_available_contacts' do

From b0b4668d2305f49241b280aa6bf757a3b1ac4af5 Mon Sep 17 00:00:00 2001
From: Chatwoot Bot <92152627+chatwoot-bot@users.noreply.github.com>
Date: Thu, 16 May 2024 10:22:30 +0530
Subject: [PATCH 8/8] chore: Update translations (#9439)

- update translations from crowdin
---
 .../dashboard/i18n/locale/am/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/am/contact.json     |   1 +
 .../i18n/locale/am/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/am/settings.json    |   3 +-
 .../dashboard/i18n/locale/ar/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/ar/contact.json     |   1 +
 .../i18n/locale/ar/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/ar/settings.json    |   3 +-
 .../dashboard/i18n/locale/bg/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/bg/contact.json     |   1 +
 .../i18n/locale/bg/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/bg/settings.json    |   3 +-
 .../i18n/locale/ca/advancedFilters.json       |  92 +++++------
 .../dashboard/i18n/locale/ca/agentBots.json   |   2 +-
 .../dashboard/i18n/locale/ca/agentMgmt.json   |  10 +-
 .../dashboard/i18n/locale/ca/auditLogs.json   |   2 +-
 .../dashboard/i18n/locale/ca/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/ca/campaign.json    |   2 +-
 .../dashboard/i18n/locale/ca/cannedMgmt.json  |  48 +++---
 .../dashboard/i18n/locale/ca/chatlist.json    |  24 +--
 .../dashboard/i18n/locale/ca/contact.json     | 147 +++++++++---------
 .../i18n/locale/ca/contactFilters.json        |  12 +-
 .../i18n/locale/ca/conversation.json          |  54 +++----
 .../dashboard/i18n/locale/ca/emoji.json       |   4 +-
 .../dashboard/i18n/locale/ca/general.json     |   2 +-
 .../i18n/locale/ca/generalSettings.json       |  15 +-
 .../dashboard/i18n/locale/ca/helpCenter.json  |   2 +-
 .../dashboard/i18n/locale/ca/inbox.json       |   2 +-
 .../dashboard/i18n/locale/ca/inboxMgmt.json   |   8 +-
 .../i18n/locale/ca/integrations.json          |   8 +-
 .../dashboard/i18n/locale/ca/labelsMgmt.json  |   2 +-
 .../dashboard/i18n/locale/ca/login.json       |   8 +-
 .../dashboard/i18n/locale/ca/report.json      |  60 +++----
 .../dashboard/i18n/locale/ca/search.json      |   4 +-
 .../dashboard/i18n/locale/ca/settings.json    |  15 +-
 .../dashboard/i18n/locale/ca/signup.json      |   6 +-
 .../dashboard/i18n/locale/ca/sla.json         |  28 ++--
 .../dashboard/i18n/locale/cs/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/cs/contact.json     |   1 +
 .../i18n/locale/cs/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/cs/settings.json    |   3 +-
 .../dashboard/i18n/locale/da/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/da/contact.json     |   1 +
 .../i18n/locale/da/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/da/settings.json    |   3 +-
 .../dashboard/i18n/locale/de/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/de/contact.json     |   1 +
 .../i18n/locale/de/conversation.json          |  10 +-
 .../i18n/locale/de/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/de/inboxMgmt.json   |   2 +-
 .../i18n/locale/de/resetPassword.json         |   2 +-
 .../dashboard/i18n/locale/de/settings.json    |   9 +-
 .../dashboard/i18n/locale/el/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/el/contact.json     |   1 +
 .../i18n/locale/el/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/el/settings.json    |   3 +-
 .../dashboard/i18n/locale/es/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/es/contact.json     |   1 +
 .../i18n/locale/es/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/es/settings.json    |   3 +-
 .../dashboard/i18n/locale/fa/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/fa/contact.json     |   1 +
 .../dashboard/i18n/locale/fa/datePicker.json  |   8 +-
 .../i18n/locale/fa/generalSettings.json       |   1 +
 .../i18n/locale/fa/integrations.json          |  14 +-
 .../dashboard/i18n/locale/fa/settings.json    |  11 +-
 .../dashboard/i18n/locale/fi/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/fi/contact.json     |   1 +
 .../i18n/locale/fi/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/fi/settings.json    |   3 +-
 .../dashboard/i18n/locale/fr/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/fr/contact.json     |   1 +
 .../i18n/locale/fr/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/fr/settings.json    |   3 +-
 .../dashboard/i18n/locale/he/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/he/contact.json     |   1 +
 .../i18n/locale/he/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/he/settings.json    |   3 +-
 .../dashboard/i18n/locale/hi/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/hi/contact.json     |   1 +
 .../i18n/locale/hi/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/hi/settings.json    |   3 +-
 .../dashboard/i18n/locale/hr/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/hr/contact.json     |   1 +
 .../i18n/locale/hr/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/hr/settings.json    |   3 +-
 .../dashboard/i18n/locale/hu/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/hu/contact.json     |   1 +
 .../i18n/locale/hu/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/hu/settings.json    |   3 +-
 .../dashboard/i18n/locale/hy/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/hy/contact.json     |   1 +
 .../i18n/locale/hy/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/hy/settings.json    |   3 +-
 .../dashboard/i18n/locale/id/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/id/contact.json     |   1 +
 .../i18n/locale/id/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/id/settings.json    |   3 +-
 .../dashboard/i18n/locale/is/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/is/contact.json     |   1 +
 .../i18n/locale/is/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/is/settings.json    |   3 +-
 .../dashboard/i18n/locale/it/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/it/contact.json     |   1 +
 .../i18n/locale/it/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/it/settings.json    |   3 +-
 .../dashboard/i18n/locale/ja/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/ja/contact.json     |   1 +
 .../i18n/locale/ja/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/ja/settings.json    |   3 +-
 .../dashboard/i18n/locale/ka/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/ka/contact.json     |   1 +
 .../i18n/locale/ka/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/ka/settings.json    |   3 +-
 .../dashboard/i18n/locale/ko/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/ko/contact.json     |   1 +
 .../i18n/locale/ko/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/ko/settings.json    |   3 +-
 .../dashboard/i18n/locale/lt/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/lt/contact.json     |   1 +
 .../i18n/locale/lt/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/lt/settings.json    |   3 +-
 .../dashboard/i18n/locale/lv/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/lv/contact.json     |   1 +
 .../dashboard/i18n/locale/lv/datePicker.json  |   8 +-
 .../i18n/locale/lv/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/lv/inboxMgmt.json   |  24 +--
 .../dashboard/i18n/locale/lv/report.json      |  12 +-
 .../dashboard/i18n/locale/lv/settings.json    |  31 ++--
 .../dashboard/i18n/locale/lv/sla.json         |  16 +-
 .../dashboard/i18n/locale/ml/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/ml/contact.json     |   1 +
 .../i18n/locale/ml/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/ml/settings.json    |   3 +-
 .../dashboard/i18n/locale/ms/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/ms/contact.json     |   1 +
 .../i18n/locale/ms/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/ms/settings.json    |   3 +-
 .../dashboard/i18n/locale/ne/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/ne/contact.json     |   1 +
 .../i18n/locale/ne/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/ne/settings.json    |   3 +-
 .../dashboard/i18n/locale/nl/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/nl/contact.json     |   1 +
 .../i18n/locale/nl/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/nl/settings.json    |   3 +-
 .../dashboard/i18n/locale/no/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/no/contact.json     |   1 +
 .../i18n/locale/no/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/no/settings.json    |   3 +-
 .../dashboard/i18n/locale/pl/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/pl/contact.json     |   1 +
 .../i18n/locale/pl/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/pl/settings.json    |   3 +-
 .../dashboard/i18n/locale/pt/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/pt/contact.json     |   1 +
 .../i18n/locale/pt/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/pt/settings.json    |   3 +-
 .../i18n/locale/pt_BR/advancedFilters.json    |   2 +-
 .../i18n/locale/pt_BR/bulkActions.json        |   2 +-
 .../dashboard/i18n/locale/pt_BR/contact.json  |   1 +
 .../i18n/locale/pt_BR/datePicker.json         |   8 +-
 .../i18n/locale/pt_BR/generalSettings.json    |   1 +
 .../i18n/locale/pt_BR/inboxMgmt.json          |  24 +--
 .../dashboard/i18n/locale/pt_BR/settings.json |  29 ++--
 .../dashboard/i18n/locale/pt_BR/sla.json      |   2 +-
 .../dashboard/i18n/locale/ro/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/ro/contact.json     |   1 +
 .../i18n/locale/ro/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/ro/settings.json    |   3 +-
 .../dashboard/i18n/locale/ru/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/ru/contact.json     |   1 +
 .../i18n/locale/ru/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/ru/settings.json    |   3 +-
 .../dashboard/i18n/locale/sh/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/sh/contact.json     |   1 +
 .../i18n/locale/sh/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/sh/settings.json    |   3 +-
 .../dashboard/i18n/locale/sk/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/sk/contact.json     |   1 +
 .../i18n/locale/sk/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/sk/settings.json    |   3 +-
 .../dashboard/i18n/locale/sl/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/sl/contact.json     |   1 +
 .../i18n/locale/sl/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/sl/settings.json    |   3 +-
 .../dashboard/i18n/locale/sq/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/sq/contact.json     |   1 +
 .../i18n/locale/sq/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/sq/settings.json    |   3 +-
 .../dashboard/i18n/locale/sr/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/sr/contact.json     |   1 +
 .../i18n/locale/sr/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/sr/settings.json    |   3 +-
 .../dashboard/i18n/locale/sv/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/sv/contact.json     |   1 +
 .../i18n/locale/sv/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/sv/settings.json    |   3 +-
 .../dashboard/i18n/locale/ta/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/ta/contact.json     |   1 +
 .../i18n/locale/ta/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/ta/settings.json    |   3 +-
 .../dashboard/i18n/locale/th/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/th/contact.json     |   1 +
 .../i18n/locale/th/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/th/settings.json    |   3 +-
 .../dashboard/i18n/locale/tr/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/tr/contact.json     |   1 +
 .../i18n/locale/tr/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/tr/settings.json    |   3 +-
 .../dashboard/i18n/locale/uk/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/uk/contact.json     |   1 +
 .../i18n/locale/uk/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/uk/settings.json    |   3 +-
 .../dashboard/i18n/locale/ur/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/ur/contact.json     |   1 +
 .../i18n/locale/ur/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/ur/settings.json    |   3 +-
 .../i18n/locale/ur_IN/bulkActions.json        |   2 +-
 .../dashboard/i18n/locale/ur_IN/contact.json  |   1 +
 .../i18n/locale/ur_IN/generalSettings.json    |   1 +
 .../dashboard/i18n/locale/ur_IN/settings.json |   3 +-
 .../dashboard/i18n/locale/vi/bulkActions.json |   2 +-
 .../dashboard/i18n/locale/vi/contact.json     |   1 +
 .../i18n/locale/vi/generalSettings.json       |   1 +
 .../dashboard/i18n/locale/vi/settings.json    |   3 +-
 .../i18n/locale/zh_CN/bulkActions.json        |   2 +-
 .../dashboard/i18n/locale/zh_CN/contact.json  |   1 +
 .../i18n/locale/zh_CN/generalSettings.json    |   1 +
 .../dashboard/i18n/locale/zh_CN/settings.json |   3 +-
 .../i18n/locale/zh_TW/agentBots.json          |  40 ++---
 .../i18n/locale/zh_TW/bulkActions.json        |   8 +-
 .../i18n/locale/zh_TW/cannedMgmt.json         |   4 +-
 .../dashboard/i18n/locale/zh_TW/contact.json  |   1 +
 .../i18n/locale/zh_TW/generalSettings.json    |   1 +
 .../dashboard/i18n/locale/zh_TW/settings.json |   3 +-
 app/javascript/widget/i18n/locale/ca.json     |   4 +-
 app/javascript/widget/i18n/locale/de.json     |   2 +-
 config/locales/am.yml                         |   4 +
 config/locales/ar.yml                         |   4 +
 config/locales/bg.yml                         |   4 +
 config/locales/ca.yml                         |  10 +-
 config/locales/cs.yml                         |   4 +
 config/locales/da.yml                         |   4 +
 config/locales/de.yml                         |   4 +
 config/locales/el.yml                         |   4 +
 config/locales/es.yml                         |   4 +
 config/locales/fa.yml                         |   4 +
 config/locales/fi.yml                         |   4 +
 config/locales/fr.yml                         |   4 +
 config/locales/he.yml                         |   4 +
 config/locales/hi.yml                         |   4 +
 config/locales/hr.yml                         |   4 +
 config/locales/hu.yml                         |   4 +
 config/locales/hy.yml                         |   4 +
 config/locales/id.yml                         |   4 +
 config/locales/is.yml                         |   4 +
 config/locales/it.yml                         |   4 +
 config/locales/ja.yml                         |   4 +
 config/locales/ka.yml                         |   4 +
 config/locales/ko.yml                         |   4 +
 config/locales/lt.yml                         |   4 +
 config/locales/lv.yml                         |   4 +
 config/locales/ml.yml                         |   4 +
 config/locales/ms.yml                         |   4 +
 config/locales/ne.yml                         |   4 +
 config/locales/nl.yml                         |   4 +
 config/locales/no.yml                         |   4 +
 config/locales/pl.yml                         |   4 +
 config/locales/pt.yml                         |   4 +
 config/locales/pt_BR.yml                      |   4 +
 config/locales/ro.yml                         |   4 +
 config/locales/ru.yml                         |   4 +
 config/locales/sh.yml                         |   4 +
 config/locales/sk.yml                         |   4 +
 config/locales/sl.yml                         |   4 +
 config/locales/sq.yml                         |   4 +
 config/locales/sr.yml                         |   4 +
 config/locales/sv.yml                         |   4 +
 config/locales/ta.yml                         |   4 +
 config/locales/th.yml                         |   4 +
 config/locales/tr.yml                         |   4 +
 config/locales/uk.yml                         |   4 +
 config/locales/ur.yml                         |   4 +
 config/locales/ur_IN.yml                      |   4 +
 config/locales/vi.yml                         |   4 +
 config/locales/zh_CN.yml                      |   4 +
 config/locales/zh_TW.yml                      |   6 +-
 288 files changed, 858 insertions(+), 508 deletions(-)

diff --git a/app/javascript/dashboard/i18n/locale/am/bulkActions.json b/app/javascript/dashboard/i18n/locale/am/bulkActions.json
index 6af8316e9..fe7c8de4a 100644
--- a/app/javascript/dashboard/i18n/locale/am/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/am/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/am/contact.json b/app/javascript/dashboard/i18n/locale/am/contact.json
index ebd2556e4..4db7fce93 100644
--- a/app/javascript/dashboard/i18n/locale/am/contact.json
+++ b/app/javascript/dashboard/i18n/locale/am/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/am/generalSettings.json b/app/javascript/dashboard/i18n/locale/am/generalSettings.json
index a252d776f..10b72907b 100644
--- a/app/javascript/dashboard/i18n/locale/am/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/am/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Reports",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/am/settings.json b/app/javascript/dashboard/i18n/locale/am/settings.json
index 32d866538..4dca590e9 100644
--- a/app/javascript/dashboard/i18n/locale/am/settings.json
+++ b/app/javascript/dashboard/i18n/locale/am/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
diff --git a/app/javascript/dashboard/i18n/locale/ar/bulkActions.json b/app/javascript/dashboard/i18n/locale/ar/bulkActions.json
index 38af8fced..7425dfe1f 100644
--- a/app/javascript/dashboard/i18n/locale/ar/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/ar/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "جاري تحميل الوكلاء",
     "UPDATE": {
       "CHANGE_STATUS": "تغيير الحالة",
-      "SNOOZE_UNTIL_NEXT_REPLY": "غفوة حتى الرد القادم.",
+      "SNOOZE_UNTIL": "غفوة",
       "UPDATE_SUCCESFUL": "تم تحديث حالة المحادثة بنجاح.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/ar/contact.json b/app/javascript/dashboard/i18n/locale/ar/contact.json
index a7aa75996..52b73f56d 100644
--- a/app/javascript/dashboard/i18n/locale/ar/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ar/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "تصدير جهات الاتصال",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "نعم, قم بالتصدير",
       "NO": "نعم, إلغاء"
     }
diff --git a/app/javascript/dashboard/i18n/locale/ar/generalSettings.json b/app/javascript/dashboard/i18n/locale/ar/generalSettings.json
index 761b63eb9..14d2252f5 100644
--- a/app/javascript/dashboard/i18n/locale/ar/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ar/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "عام",
       "REPORTS": "التقارير",
       "CONVERSATION": "المحادثات",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "تغيير المحال إليه",
       "CHANGE_PRIORITY": "تغيير الأولوية",
       "CHANGE_TEAM": "تغيير الفريق",
diff --git a/app/javascript/dashboard/i18n/locale/ar/settings.json b/app/javascript/dashboard/i18n/locale/ar/settings.json
index 706d9e714..14e13f321 100644
--- a/app/javascript/dashboard/i18n/locale/ar/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ar/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "يتم تحديث إعدادات الإشعارات بنجاح",
diff --git a/app/javascript/dashboard/i18n/locale/bg/bulkActions.json b/app/javascript/dashboard/i18n/locale/bg/bulkActions.json
index 76693323f..5b225f3cd 100644
--- a/app/javascript/dashboard/i18n/locale/bg/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/bg/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/bg/contact.json b/app/javascript/dashboard/i18n/locale/bg/contact.json
index 43b87caa2..5a74a3ce7 100644
--- a/app/javascript/dashboard/i18n/locale/bg/contact.json
+++ b/app/javascript/dashboard/i18n/locale/bg/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/bg/generalSettings.json b/app/javascript/dashboard/i18n/locale/bg/generalSettings.json
index dfb875f84..69a6f4bba 100644
--- a/app/javascript/dashboard/i18n/locale/bg/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/bg/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Reports",
       "CONVERSATION": "Разговор",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/bg/settings.json b/app/javascript/dashboard/i18n/locale/bg/settings.json
index 8cec24a6b..f06a19771 100644
--- a/app/javascript/dashboard/i18n/locale/bg/settings.json
+++ b/app/javascript/dashboard/i18n/locale/bg/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
diff --git a/app/javascript/dashboard/i18n/locale/ca/advancedFilters.json b/app/javascript/dashboard/i18n/locale/ca/advancedFilters.json
index 5b8453224..96eaa0a3e 100644
--- a/app/javascript/dashboard/i18n/locale/ca/advancedFilters.json
+++ b/app/javascript/dashboard/i18n/locale/ca/advancedFilters.json
@@ -1,17 +1,17 @@
 {
   "FILTER": {
     "TITLE": "Filtre de converses",
-    "SUBTITLE": "Add your filters below and hit 'Apply filters' to cut through the chat clutter.",
-    "EDIT_CUSTOM_FILTER": "Edit Folder",
-    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
-    "ADD_NEW_FILTER": "Add filter",
-    "FILTER_DELETE_ERROR": "Oops, looks like we can't save nothing! Please add at least one filter to save it.",
+    "SUBTITLE": "Afegiu els vostres filtres a continuació i premeu 'Aplicar filtres' per eliminar el desordre del xat.",
+    "EDIT_CUSTOM_FILTER": "Edita la carpeta",
+    "CUSTOM_VIEWS_SUBTITLE": "Afegeix o elimina filtres i actualitza la teva carpeta.",
+    "ADD_NEW_FILTER": "Afegeix un filtre",
+    "FILTER_DELETE_ERROR": "Vaja, sembla que no podem desar res! Afegiu almenys un filtre per desar-lo.",
     "SUBMIT_BUTTON_LABEL": "Aplicar filtres",
-    "UPDATE_BUTTON_LABEL": "Update folder",
+    "UPDATE_BUTTON_LABEL": "Actualitza la carpeta",
     "CANCEL_BUTTON_LABEL": "Cancel·la",
-    "CLEAR_BUTTON_LABEL": "Clear filters",
-    "FOLDER_LABEL": "Folder Name",
-    "FOLDER_QUERY_LABEL": "Folder Query",
+    "CLEAR_BUTTON_LABEL": "Esborra els filtres",
+    "FOLDER_LABEL": "Nom de la carpeta",
+    "FOLDER_QUERY_LABEL": "Consulta de carpeta",
     "EMPTY_VALUE_ERROR": "El valor és necessari.",
     "TOOLTIP_LABEL": "Filtre de converses",
     "QUERY_DROPDOWN_LABELS": {
@@ -27,8 +27,8 @@
       "is_not_present": "No és present",
       "is_greater_than": "És més gran que",
       "is_less_than": "És més petit que",
-      "days_before": "Is x days before",
-      "starts_with": "Starts with"
+      "days_before": "És x dies abans",
+      "starts_with": "Comença amb"
     },
     "ATTRIBUTE_LABELS": {
       "TRUE": "Cert",
@@ -36,66 +36,66 @@
     },
     "ATTRIBUTES": {
       "STATUS": "Estat",
-      "ASSIGNEE_NAME": "Assignee name",
-      "INBOX_NAME": "Inbox name",
-      "TEAM_NAME": "Team name",
-      "CONVERSATION_IDENTIFIER": "Conversation identifier",
-      "CAMPAIGN_NAME": "Campaign name",
+      "ASSIGNEE_NAME": "Nom assignat",
+      "INBOX_NAME": "Nom de la safata d'entrada",
+      "TEAM_NAME": "Nom de l'equip",
+      "CONVERSATION_IDENTIFIER": "Identificador de conversa",
+      "CAMPAIGN_NAME": "Nom de la campanya",
       "LABELS": "Etiquetes",
-      "BROWSER_LANGUAGE": "Browser language",
-      "PRIORITY": "Priority",
-      "COUNTRY_NAME": "Country name",
-      "REFERER_LINK": "Referer link",
-      "CUSTOM_ATTRIBUTE_LIST": "List",
+      "BROWSER_LANGUAGE": "Idioma del navegador",
+      "PRIORITY": "Prioritat",
+      "COUNTRY_NAME": "Nom del país",
+      "REFERER_LINK": "Enllaç de referència",
+      "CUSTOM_ATTRIBUTE_LIST": "Llista",
       "CUSTOM_ATTRIBUTE_TEXT": "Llista",
       "CUSTOM_ATTRIBUTE_NUMBER": "Número",
       "CUSTOM_ATTRIBUTE_LINK": "Enllaç",
-      "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
-      "CREATED_AT": "Created at",
-      "LAST_ACTIVITY": "Last activity"
+      "CUSTOM_ATTRIBUTE_CHECKBOX": "Casella de selecció",
+      "CREATED_AT": "Creat a",
+      "LAST_ACTIVITY": "Última activitat"
     },
     "GROUPS": {
-      "STANDARD_FILTERS": "Standard filters",
-      "ADDITIONAL_FILTERS": "Additional filters",
-      "CUSTOM_ATTRIBUTES": "Custom attributes"
+      "STANDARD_FILTERS": "Filtres estàndard",
+      "ADDITIONAL_FILTERS": "Filtres addicionals",
+      "CUSTOM_ATTRIBUTES": "Atributs personalitzats"
     },
     "CUSTOM_VIEWS": {
       "ADD": {
-        "TITLE": "Do you want to save this filter?",
-        "LABEL": "Name this filter",
-        "PLACEHOLDER": "Name your filter to refer it later.",
-        "ERROR_MESSAGE": "Name is required.",
-        "SAVE_BUTTON": "Save filter",
+        "TITLE": "Vols desar aquest filtre?",
+        "LABEL": "Anomena aquest filtre",
+        "PLACEHOLDER": "Anomena el teu filtre per referir-lo més endavant.",
+        "ERROR_MESSAGE": "El nom és obligatori.",
+        "SAVE_BUTTON": "Desa el filtre",
         "CANCEL_BUTTON": "Cancel·la",
         "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder created successfully.",
-          "ERROR_MESSAGE": "Error while creating folder."
+          "SUCCESS_MESSAGE": "Carpeta creada correctament.",
+          "ERROR_MESSAGE": "S'ha produït un error en crear la carpeta."
         },
         "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment created successfully.",
-          "ERROR_MESSAGE": "Error while creating segment."
+          "SUCCESS_MESSAGE": "Segment creat correctament.",
+          "ERROR_MESSAGE": "S'ha produït un error en crear el segment."
         }
       },
       "EDIT": {
-        "EDIT_BUTTON": "Edit folder"
+        "EDIT_BUTTON": "Editar la carpeta"
       },
       "DELETE": {
-        "DELETE_BUTTON": "Delete filter",
+        "DELETE_BUTTON": "Suprimir el filtre",
         "MODAL": {
           "CONFIRM": {
-            "TITLE": "Confirm deletion",
-            "MESSAGE": "Are you sure to delete the filter ",
-            "YES": "Yes, delete",
-            "NO": "No, keep it"
+            "TITLE": "Confirmar la supressió",
+            "MESSAGE": "Esteu segur que suprimiu el filtre ",
+            "YES": "Sí, esborra",
+            "NO": "No, guarda-ho"
           }
         },
         "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting folder."
+          "SUCCESS_MESSAGE": "La carpeta s'ha suprimit correctament.",
+          "ERROR_MESSAGE": "S'ha produït un error en suprimir la carpeta."
         },
         "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting segment."
+          "SUCCESS_MESSAGE": "El segment s'ha suprimit correctament.",
+          "ERROR_MESSAGE": "S'ha produït un error en suprimir el segment."
         }
       }
     }
diff --git a/app/javascript/dashboard/i18n/locale/ca/agentBots.json b/app/javascript/dashboard/i18n/locale/ca/agentBots.json
index 05c65ed72..a36ed4002 100644
--- a/app/javascript/dashboard/i18n/locale/ca/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ca/agentBots.json
@@ -1,7 +1,7 @@
 {
   "AGENT_BOTS": {
     "HEADER": "Bots",
-    "LOADING_EDITOR": "Loading editor...",
+    "LOADING_EDITOR": "S'està carregant l'editor...",
     "HEADER_BTN_TXT": "Add bot configuration",
     "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
     "CSML_BOT_EDITOR": {
diff --git a/app/javascript/dashboard/i18n/locale/ca/agentMgmt.json b/app/javascript/dashboard/i18n/locale/ca/agentMgmt.json
index 829bcc7ef..33d2d8506 100644
--- a/app/javascript/dashboard/i18n/locale/ca/agentMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ca/agentMgmt.json
@@ -3,7 +3,7 @@
     "HEADER": "Agents",
     "HEADER_BTN_TXT": "Afegir Agent",
     "LOADING": "S'està recollint la llista d'agents",
-    "SIDEBAR_TXT": "<p><b>Agents</b></p> <p> Un <b>Agent</b> és membre del vostre equip d’atenció al client. </p><p> Els agents podran veure i respondre missatges dels teus usuaris. La llista mostra tots els agents que hi ha actualment al teu compte.</p><p> Fer clic a <b>Afegeix Agent</b> per afegir un agent nou. L’agent que afegeixes rebrà un correu electrònic amb un enllaç de confirmació per activar el seu compte, després del qual podrà accedir a Chatwoot i respondre als missatges. </p><p> L’accés a les funcions de Chatwoot es basa en els següents rols.</p><p> <b>Agent</b> - Els agents amb aquesta funció només poden accedir a les bústies d’entrada, als informes i a les converses. Poden assignar converses a altres agents o a ells mateixos i resoldre converses.</p><p> <b>Administrador</b> - L'administrador tindrà accés a totes les funcions de Chatwoot habilitades per al teu compte, inclosa la configuració, juntament amb tots els privilegis dels agents normals.</p>",
+    "SIDEBAR_TXT": "<p><b>Agents</b></p> <p> Un <b>Agent</b> és membre del vostre equip d’atenció al client. </p><p> Els agents podran veure i respondre missatges dels teus usuaris. La llista mostra tots els agents que hi ha actualment al teu compte.</p><p> Fer clic a <b>Afegeix Agent</b> per afegir un agent nou. L´agent que afegeixes rebrà un correu electrònic amb un enllaç de confirmació per activar el seu compte, després del qual podrà accedir a Chatwoot i respondre als missatges. </p><p> L´accés a les funcions de Chatwoot es basa en els següents rols.</p><p> <b>Agent</b> - Els agents amb aquesta funció només poden accedir a les bústies d´entrada, als informes i a les converses. Poden assignar converses a altres agents o a ells mateixos i resoldre converses.</p><p> <b>Administrador</b> - L´administrador tindrà accés a totes les funcions de Chatwoot habilitades per al teu compte, inclosa la configuració, juntament amb tots els privilegis dels agents normals.</p>",
     "AGENT_TYPES": {
       "ADMINISTRATOR": "Administrador/a",
       "AGENT": "Agent"
@@ -31,7 +31,7 @@
         "AGENT_TYPE": {
           "LABEL": "Tipus d'Agent",
           "PLACEHOLDER": "Selecciona un tipus",
-          "ERROR": "El tipus d'Agent és necessari"
+          "ERROR": "El rol és necessari"
         },
         "EMAIL": {
           "LABEL": "Adreça de correu electrònic",
@@ -76,8 +76,8 @@
         },
         "AGENT_AVAILABILITY": {
           "LABEL": "Disponibilitat",
-          "PLACEHOLDER": "Please select an availability status",
-          "ERROR": "Availability is required"
+          "PLACEHOLDER": "Seleccioneu un estat de disponibilitat",
+          "ERROR": "Es requereix disponibilitat"
         },
         "SUBMIT": "Editar l'agent"
       },
@@ -111,7 +111,7 @@
         "PLACEHOLDER": {
           "AGENT": "Cerca agents",
           "TEAM": "Cerca equips",
-          "INPUT": "Search for agents"
+          "INPUT": "Cerca agents"
         }
       }
     }
diff --git a/app/javascript/dashboard/i18n/locale/ca/auditLogs.json b/app/javascript/dashboard/i18n/locale/ca/auditLogs.json
index 6cb1c776f..e3dd7c68c 100644
--- a/app/javascript/dashboard/i18n/locale/ca/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/ca/auditLogs.json
@@ -11,7 +11,7 @@
       "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
       "TABLE_HEADER": [
         "User",
-        "Action",
+        "Temps",
         "Adreça IP"
       ]
     },
diff --git a/app/javascript/dashboard/i18n/locale/ca/bulkActions.json b/app/javascript/dashboard/i18n/locale/ca/bulkActions.json
index 9cd87b5d6..4595a205b 100644
--- a/app/javascript/dashboard/i18n/locale/ca/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/ca/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/ca/campaign.json b/app/javascript/dashboard/i18n/locale/ca/campaign.json
index e3d69bc29..182e49bd6 100644
--- a/app/javascript/dashboard/i18n/locale/ca/campaign.json
+++ b/app/javascript/dashboard/i18n/locale/ca/campaign.json
@@ -98,7 +98,7 @@
         "CREATED_AT": "Created at"
       },
       "BUTTONS": {
-        "ADD": "Add",
+        "ADD": "Afegir",
         "EDIT": "Edita",
         "DELETE": "Esborrar"
       },
diff --git a/app/javascript/dashboard/i18n/locale/ca/cannedMgmt.json b/app/javascript/dashboard/i18n/locale/ca/cannedMgmt.json
index 187c3ac27..f0129c7bc 100644
--- a/app/javascript/dashboard/i18n/locale/ca/cannedMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ca/cannedMgmt.json
@@ -1,75 +1,75 @@
 {
   "CANNED_MGMT": {
     "HEADER": "Respostes predeterminades",
-    "HEADER_BTN_TXT": "Add canned response",
-    "LOADING": "Fetching canned responses...",
+    "HEADER_BTN_TXT": "Afegir resposta predeterminada",
+    "LOADING": "S'estan recollint les respostes predeterminades...",
     "SEARCH_404": "No hi ha cap resposta que coincideixi amb aquesta consulta.",
-    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are pre-written reply templates that help you quickly respond to a conversation. To insert a canned response during a chat, agents can type a short code preceded by a '/' character. </p><p> You can manage your canned responses from this page or create new ones using the \"Add canned response\" button.</p><p>Open the <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Canned Responses handbook</a> in another tab for a helping hand.</p><p>Also, check out the all-new <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\">Canned Responses Library</a>.</p>",
+    "SIDEBAR_TXT": "<p><b>Respostes predeterminades</b> </p><p> Les respostes predeterminades són plantilles de respostes escrites prèviament que us ajuden a respondre ràpidament a una conversa. Per inserir una resposta predefinida durant un xat, els agents poden escriure un codi curt precedit d'un caràcter '/'. </p><p> Pots gestionar les teves respostes predefinides des d'aquesta pàgina o crear-ne de noves mitjançant el botó \"Afegeix una resposta predefinida\".</p><p>Obre el <a target=\"_blank\" href=\"https: //www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Manual de respostes llaunes</a> en una altra pestanya per ajudar-te.</p><p>També, fes una ullada al nou <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank \">Biblioteca de respostes predeterminades</a>.</p>",
     "LIST": {
       "404": "No hi ha respostes predeterminades disponibles en aquest compte.",
       "TITLE": "Gestiona les respostes predeterminades",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
+      "DESC": "Les respostes predeterminades són plantilles de resposta predefinides que es poden utilitzar per enviar ràpidament respostes a les converses.",
       "TABLE_HEADER": [
-        "Short code",
+        "Codi curt",
         "Contingut",
         "Accions"
       ]
     },
     "ADD": {
-      "TITLE": "Add canned response",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
+      "TITLE": "Afegir resposta predeterminada",
+      "DESC": "Les respostes predeterminades són plantilles de resposta predefinides que es poden utilitzar per enviar ràpidament respostes a les converses.",
       "CANCEL_BUTTON_TEXT": "Cancel·la",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a short code.",
-          "ERROR": "Short Code is required."
+          "LABEL": "Codi curt",
+          "PLACEHOLDER": "Introduïu un codi curt.",
+          "ERROR": "És necessari el codi curt."
         },
         "CONTENT": {
           "LABEL": "Missatge",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
+          "PLACEHOLDER": "Escriviu el missatge que voleu desar com a plantilla per utilitzar-lo més tard.",
+          "ERROR": "El missatge és obligatori."
         },
         "SUBMIT": "Envia"
       },
       "API": {
-        "SUCCESS_MESSAGE": "Canned response added successfully.",
+        "SUCCESS_MESSAGE": "Resposta predeterminada afegida correctament.",
         "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
       }
     },
     "EDIT": {
-      "TITLE": "Edit canned response",
+      "TITLE": "Edita la resposta predeterminada",
       "CANCEL_BUTTON_TEXT": "Cancel·la",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a shortcode.",
-          "ERROR": "Short code is required."
+          "LABEL": "Codi curt",
+          "PLACEHOLDER": "Introduïu un codi curt.",
+          "ERROR": "És necessari el codi curt."
         },
         "CONTENT": {
           "LABEL": "Missatge",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
+          "PLACEHOLDER": "Escriviu el missatge que voleu desar com a plantilla per utilitzar-lo més tard.",
+          "ERROR": "El missatge és obligatori."
         },
         "SUBMIT": "Envia"
       },
       "BUTTON_TEXT": "Edita",
       "API": {
-        "SUCCESS_MESSAGE": "Canned response is updated successfully.",
+        "SUCCESS_MESSAGE": "Resposta predeterminada actualitzada correctament.",
         "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "Esborra",
       "API": {
-        "SUCCESS_MESSAGE": "Canned response deleted successfully.",
+        "SUCCESS_MESSAGE": "Resposta predeterminada eliminada correctament.",
         "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
       },
       "CONFIRM": {
-        "TITLE": "Confirm deletion",
+        "TITLE": "Confirma l'esborrat",
         "MESSAGE": "N'estas segur ",
-        "YES": "Yes, delete ",
-        "NO": "No, keep "
+        "YES": "Sí, esborra ",
+        "NO": "No, mantén-la "
       }
     }
   }
diff --git a/app/javascript/dashboard/i18n/locale/ca/chatlist.json b/app/javascript/dashboard/i18n/locale/ca/chatlist.json
index 1608a5a8b..971ae7f33 100644
--- a/app/javascript/dashboard/i18n/locale/ca/chatlist.json
+++ b/app/javascript/dashboard/i18n/locale/ca/chatlist.json
@@ -8,7 +8,7 @@
     },
     "TAB_HEADING": "Converses",
     "MENTION_HEADING": "Mencions",
-    "UNATTENDED_HEADING": "Unattended",
+    "UNATTENDED_HEADING": "Sense assistència",
     "SEARCH": {
       "INPUT": "Cerca persones, xats, respostes desades .."
     },
@@ -36,27 +36,27 @@
       }
     },
     "VIEW_FILTER": "Veure",
-    "SORT_TOOLTIP_LABEL": "Sort conversations",
+    "SORT_TOOLTIP_LABEL": "Ordena les converses",
     "CHAT_SORT": {
       "STATUS": "Estat",
-      "ORDER_BY": "Order by"
+      "ORDER_BY": "Ordena per"
     },
     "CHAT_TIME_STAMP": {
       "CREATED": {
-        "LATEST": "Created",
-        "OLDEST": "Created at:"
+        "LATEST": "Creat",
+        "OLDEST": "Creat per:"
       },
       "LAST_ACTIVITY": {
-        "NOT_ACTIVE": "Last activity:",
-        "ACTIVE": "Last activity"
+        "NOT_ACTIVE": "Darrera activitat:",
+        "ACTIVE": "Darrera activitat"
       }
     },
     "SORT_ORDER_ITEMS": {
       "last_activity_at_asc": {
-        "TEXT": "Last activity: Oldest first"
+        "TEXT": "Última activitat: Més antic primer"
       },
       "last_activity_at_desc": {
-        "TEXT": "Last activity: Newest first"
+        "TEXT": "Última activitat: La més nova primer"
       },
       "created_at_desc": {
         "TEXT": "Created at: Newest first"
@@ -99,15 +99,15 @@
     },
     "CHAT_SORT_BY_FILTER": {
       "TITLE": "Sort conversation",
-      "DROPDOWN_TITLE": "Sort by",
+      "DROPDOWN_TITLE": "Ordenat per",
       "ITEMS": {
         "LATEST": {
           "NAME": "Last activity at",
           "LABEL": "Last activity"
         },
         "CREATED_AT": {
-          "NAME": "Created at",
-          "LABEL": "Created at"
+          "NAME": "Creat per",
+          "LABEL": "Creat per"
         },
         "LAST_USER_MESSAGE_AT": {
           "NAME": "Last user message at",
diff --git a/app/javascript/dashboard/i18n/locale/ca/contact.json b/app/javascript/dashboard/i18n/locale/ca/contact.json
index 1ccb8ee10..7ba57c201 100644
--- a/app/javascript/dashboard/i18n/locale/ca/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ca/contact.json
@@ -15,7 +15,7 @@
     "INITIATED_FROM": "Iniciada des de",
     "INITIATED_AT": "Iniciada a les",
     "IP_ADDRESS": "Adreça IP",
-    "CREATED_AT_LABEL": "Created",
+    "CREATED_AT_LABEL": "Creat",
     "NEW_MESSAGE": "Nou missatge",
     "CONVERSATIONS": {
       "NO_RECORDS_FOUND": "No hi han converses prèvies associades a aquest contacte.",
@@ -49,7 +49,7 @@
       "CUSTOM_ATTRIBUTES": "Atributs personalitzats",
       "CONTACT_LABELS": "Etiquetes de contactes",
       "PREVIOUS_CONVERSATIONS": "Converses prèvies",
-      "NO_RECORDS_FOUND": "No attributes found"
+      "NO_RECORDS_FOUND": "No s'han trobat atributs"
     }
   },
   "EDIT_CONTACT": {
@@ -76,16 +76,17 @@
     "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar"
   },
   "EXPORT_CONTACTS": {
-    "BUTTON_LABEL": "Export",
-    "TITLE": "Export Contacts",
-    "DESC": "Export contacts to a CSV file.",
+    "BUTTON_LABEL": "Exporta",
+    "TITLE": "Exporta contactes",
+    "DESC": "Exporta contactes a través d'un fitxer CSV.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
     "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar",
     "CONFIRM": {
-      "TITLE": "Export Contacts",
-      "MESSAGE": "Are you sure you want to export all contacts?",
-      "YES": "Yes, Export",
-      "NO": "No, Cancel"
+      "TITLE": "Exporta contactes",
+      "MESSAGE": "Esteu segur que voleu exportar tots els contactes?",
+      "FILTERED_MESSAGE": "Esteu segur que voleu exportar tots els contactes filtrats?",
+      "YES": "Sí, Exporta",
+      "NO": "No, cancel·la"
     }
   },
   "DELETE_NOTE": {
@@ -151,13 +152,13 @@
       "COUNTRY": {
         "PLACEHOLDER": "Enter the country name",
         "LABEL": "Nom del país",
-        "SELECT_PLACEHOLDER": "Select",
+        "SELECT_PLACEHOLDER": "Selecciona",
         "REMOVE": "Suprimeix",
-        "SELECT_COUNTRY": "Select Country"
+        "SELECT_COUNTRY": "Selecciona país"
       },
       "CITY": {
-        "PLACEHOLDER": "Enter the city name",
-        "LABEL": "City Name"
+        "PLACEHOLDER": "Introdueix el nom de la ciutat",
+        "LABEL": "Nom de la ciutat"
       },
       "SOCIAL_PROFILES": {
         "FACEBOOK": {
@@ -180,8 +181,8 @@
     },
     "DELETE_AVATAR": {
       "API": {
-        "SUCCESS_MESSAGE": "Contact avatar deleted successfully",
-        "ERROR_MESSAGE": "Could not delete the contact avatar. Please try again later."
+        "SUCCESS_MESSAGE": "L'avatar del contacte s'ha suprimit correctament",
+        "ERROR_MESSAGE": "No s'ha pogut esborrar l'avatar de contacte. Torneu-ho a provar."
       }
     },
     "SUCCESS_MESSAGE": "Contacte guardat correctament",
@@ -190,30 +191,30 @@
   "NEW_CONVERSATION": {
     "BUTTON_LABEL": "Inicia la conversa",
     "TITLE": "Nova conversació",
-    "DESC": "Start a new conversation by sending a new message.",
+    "DESC": "Inicia una conversa nova enviant un missatge nou.",
     "NO_INBOX": "Couldn't find an inbox to initiate a new conversation with this contact.",
     "FORM": {
       "TO": {
-        "LABEL": "To"
+        "LABEL": "Per"
       },
       "INBOX": {
         "LABEL": "Inbox",
-        "PLACEHOLDER": "Choose source inbox",
+        "PLACEHOLDER": "Trieu la safata d'entrada d'origen",
         "ERROR": "Select an inbox"
       },
       "SUBJECT": {
-        "LABEL": "Subject",
-        "PLACEHOLDER": "Subject",
+        "LABEL": "Assumpte",
+        "PLACEHOLDER": "Assumpte",
         "ERROR": "Subject can't be empty"
       },
       "MESSAGE": {
         "LABEL": "Missatge",
         "PLACEHOLDER": "Write your message here",
-        "ERROR": "Message can't be empty"
+        "ERROR": "El missatge no pot estar buit"
       },
       "ATTACHMENTS": {
-        "SELECT": "Choose files",
-        "HELP_TEXT": "Drag and drop files here or choose files to attach"
+        "SELECT": "Trieu fitxers",
+        "HELP_TEXT": "Arrossegueu i deixeu anar fitxers aquí o trieu fitxers per adjuntar"
       },
       "SUBMIT": "Send message",
       "CANCEL": "Cancel·la",
@@ -227,10 +228,10 @@
     "FIELDS": "Contact fields",
     "SEARCH_BUTTON": "Cercar",
     "SEARCH_INPUT_PLACEHOLDER": "Cerca de contactes",
-    "FILTER_CONTACTS": "Filter",
-    "FILTER_CONTACTS_SAVE": "Save filter",
-    "FILTER_CONTACTS_DELETE": "Delete filter",
-    "FILTER_CONTACTS_EDIT": "Edit segment",
+    "FILTER_CONTACTS": "Filtre",
+    "FILTER_CONTACTS_SAVE": "Desa el filtre",
+    "FILTER_CONTACTS_DELETE": "Suprimir el filtre",
+    "FILTER_CONTACTS_EDIT": "Edita segment",
     "LIST": {
       "LOADING_MESSAGE": "Carregant contactes...",
       "404": "No hi ha cap contacte que coincideixi amb la vostra cerca 🔍",
@@ -241,8 +242,8 @@
         "CONVERSATIONS": "Converses",
         "LAST_ACTIVITY": "Last Activity",
         "CREATED_AT": "Created At",
-        "COUNTRY": "Country",
-        "CITY": "City",
+        "COUNTRY": "País",
+        "CITY": "Ciutat",
         "SOCIAL_PROFILES": "Social Profiles",
         "COMPANY": "Companyia",
         "EMAIL_ADDRESS": "Adreça de correu electrònic"
@@ -256,93 +257,93 @@
   },
   "REMINDER": {
     "ADD_BUTTON": {
-      "BUTTON": "Add",
-      "TITLE": "Shift + Enter to create a task"
+      "BUTTON": "Afegir",
+      "TITLE": "Shift + Enter per crear una tasca"
     },
     "FOOTER": {
-      "DUE_DATE": "Due date",
-      "LABEL_TITLE": "Set type"
+      "DUE_DATE": "Data de venciment",
+      "LABEL_TITLE": "Establir tipus"
     }
   },
   "NOTES": {
-    "FETCHING_NOTES": "Fetching notes...",
+    "FETCHING_NOTES": "S'estan obtenint notes...",
     "NOT_AVAILABLE": "There are no notes created for this contact",
     "HEADER": {
       "TITLE": "Notes"
     },
     "LIST": {
-      "LABEL": "added a note"
+      "LABEL": "afegeix una nota"
     },
     "ADD": {
-      "BUTTON": "Add",
-      "PLACEHOLDER": "Add a note",
-      "TITLE": "Shift + Enter to create a note"
+      "BUTTON": "Afegir",
+      "PLACEHOLDER": "Afegeix una nota",
+      "TITLE": "Shift + Enter per crear una nota"
     },
     "CONTENT_HEADER": {
-      "DELETE": "Delete note"
+      "DELETE": "Suprimeix la nota"
     }
   },
   "EVENTS": {
     "HEADER": {
-      "TITLE": "Activities"
+      "TITLE": "Activitats"
     },
     "BUTTON": {
       "PILL_BUTTON_NOTES": "notes",
-      "PILL_BUTTON_EVENTS": "events",
+      "PILL_BUTTON_EVENTS": "esdeveniment",
       "PILL_BUTTON_CONVO": "converses"
     }
   },
   "CUSTOM_ATTRIBUTES": {
-    "ADD_BUTTON_TEXT": "Add attributes",
-    "BUTTON": "Add custom attribute",
-    "NOT_AVAILABLE": "There are no custom attributes available for this contact.",
+    "ADD_BUTTON_TEXT": "Afegir atributs",
+    "BUTTON": "Afegir atributs personalitzats",
+    "NOT_AVAILABLE": "No hi ha atributs personalitzats disponibles per a aquest contacte.",
     "COPY_SUCCESSFUL": "S'ha copiat al porta-retalls amb èxit",
-    "SHOW_MORE": "Show all attributes",
-    "SHOW_LESS": "Show less attributes",
+    "SHOW_MORE": "Mostra tots els atributs",
+    "SHOW_LESS": "Mostra menys atributs",
     "ACTIONS": {
-      "COPY": "Copy attribute",
-      "DELETE": "Delete attribute",
-      "EDIT": "Edit attribute"
+      "COPY": "Copia l'atribut",
+      "DELETE": "Suprimeix l'atribut",
+      "EDIT": "Edita l'atribut"
     },
     "ADD": {
-      "TITLE": "Create custom attribute",
-      "DESC": "Add custom information to this contact."
+      "TITLE": "Crear atribut personalitzat",
+      "DESC": "Afegeix informació personalitzada a aquest contacte."
     },
     "FORM": {
-      "CREATE": "Add attribute",
+      "CREATE": "Afegir atribut",
       "CANCEL": "Cancel·la",
       "NAME": {
-        "LABEL": "Custom attribute name",
-        "PLACEHOLDER": "Eg: shopify id",
-        "ERROR": "Invalid custom attribute name"
+        "LABEL": "Personalitza el nom de l'atribut",
+        "PLACEHOLDER": "P. ex.: identificador de Shopify",
+        "ERROR": "El nom de l'atribut personalitzat no és vàlid"
       },
       "VALUE": {
         "LABEL": "Attribute value",
         "PLACEHOLDER": "Eg: 11901 "
       },
       "ADD": {
-        "TITLE": "Create new attribute ",
-        "SUCCESS": "Attribute added successfully",
-        "ERROR": "Unable to add attribute. Please try again later"
+        "TITLE": "Crear nou atribut ",
+        "SUCCESS": "Atribut afegit correctament",
+        "ERROR": "No es pot afegir l'atribut. Si us plau, intenta-ho més tard"
       },
       "UPDATE": {
-        "SUCCESS": "Attribute updated successfully",
-        "ERROR": "Unable to update attribute. Please try again later"
+        "SUCCESS": "Atribut actualitzat correctament",
+        "ERROR": "No es pot actualitzar l'atribut. Si us plau, intenta-ho més tard"
       },
       "DELETE": {
-        "SUCCESS": "Attribute deleted successfully",
-        "ERROR": "Unable to delete attribute. Please try again later"
+        "SUCCESS": "Atribut esborrat correctament",
+        "ERROR": "No es pot esborrar l'atribut. Si us plau, intenta-ho més tard"
       },
       "ATTRIBUTE_SELECT": {
-        "TITLE": "Add attributes",
-        "PLACEHOLDER": "Search attributes",
-        "NO_RESULT": "No attributes found"
+        "TITLE": "Afegir atributs",
+        "PLACEHOLDER": "Cerca atributs",
+        "NO_RESULT": "No s'han trobat atributs"
       },
       "ATTRIBUTE_TYPE": {
         "LIST": {
-          "PLACEHOLDER": "Select value",
-          "SEARCH_INPUT_PLACEHOLDER": "Search value",
-          "NO_RESULT": "No result found"
+          "PLACEHOLDER": "Selecciona valor",
+          "SEARCH_INPUT_PLACEHOLDER": "Cerca valor",
+          "NO_RESULT": "No s'ha trobat cap resultat"
         }
       }
     },
@@ -365,7 +366,7 @@
       "HELP_LABEL": "To be kept"
     },
     "SUMMARY": {
-      "TITLE": "Summary",
+      "TITLE": "Resum",
       "DELETE_WARNING": "Contact of <strong>%{primaryContactName}</strong> will be deleted.",
       "ATTRIBUTE_WARNING": "Contact details of <strong>%{primaryContactName}</strong> will be copied to <strong>%{parentContactName}</strong>."
     },
@@ -373,13 +374,13 @@
       "ERROR": "ERROR_MESSAGE"
     },
     "FORM": {
-      "SUBMIT": " Merge contacts",
+      "SUBMIT": " Fusiona contactes",
       "CANCEL": "Cancel·la",
       "CHILD_CONTACT": {
-        "ERROR": "Select a child contact to merge"
+        "ERROR": "Seleccioneu un contacte fill per fusionar"
       },
-      "SUCCESS_MESSAGE": "Contact merged successfully",
-      "ERROR_MESSAGE": "Could not merge contacts, try again!"
+      "SUCCESS_MESSAGE": "Contacte fusionat correctament",
+      "ERROR_MESSAGE": "No s'ha pogut fusionar els contactes, torna-ho a provar!"
     }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ca/contactFilters.json b/app/javascript/dashboard/i18n/locale/ca/contactFilters.json
index 75c3c44c9..d70dc97d4 100644
--- a/app/javascript/dashboard/i18n/locale/ca/contactFilters.json
+++ b/app/javascript/dashboard/i18n/locale/ca/contactFilters.json
@@ -28,24 +28,24 @@
       "is_not_present": "No és present",
       "is_greater_than": "És més gran que",
       "is_lesser_than": "Is lesser than",
-      "days_before": "Is x days before"
+      "days_before": "És x dies abans"
     },
     "ATTRIBUTES": {
       "NAME": "Nom",
       "EMAIL": "Correu electrònic",
       "PHONE_NUMBER": "Número de telèfon",
       "IDENTIFIER": "Identifier",
-      "CITY": "City",
-      "COUNTRY": "Country",
-      "CUSTOM_ATTRIBUTE_LIST": "List",
+      "CITY": "Ciutat",
+      "COUNTRY": "País",
+      "CUSTOM_ATTRIBUTE_LIST": "Llista",
       "CUSTOM_ATTRIBUTE_TEXT": "Llista",
       "CUSTOM_ATTRIBUTE_NUMBER": "Número",
       "CUSTOM_ATTRIBUTE_LINK": "Enllaç",
-      "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
+      "CUSTOM_ATTRIBUTE_CHECKBOX": "Casella de selecció",
       "CREATED_AT": "Created At",
       "LAST_ACTIVITY": "Last Activity",
       "REFERER_LINK": "Referrer link",
-      "BLOCKED": "Blocked"
+      "BLOCKED": "Blocat"
     },
     "GROUPS": {
       "STANDARD_FILTERS": "Standard Filters",
diff --git a/app/javascript/dashboard/i18n/locale/ca/conversation.json b/app/javascript/dashboard/i18n/locale/ca/conversation.json
index b60206c63..8b1b7e5fa 100644
--- a/app/javascript/dashboard/i18n/locale/ca/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ca/conversation.json
@@ -1,11 +1,11 @@
 {
   "CONVERSATION": {
     "SELECT_A_CONVERSATION": "Si us plau, selecciona una conversa al panell de l’esquerra",
-    "CSAT_REPLY_MESSAGE": "Please rate the conversation",
-    "404": "Sorry, we cannot find the conversation. Please try again",
-    "SWITCH_VIEW_LAYOUT": "Switch the layout",
-    "DASHBOARD_APP_TAB_MESSAGES": "Messages",
-    "UNVERIFIED_SESSION": "The identity of this user is not verified",
+    "CSAT_REPLY_MESSAGE": "Si us plau, valoreu la conversa",
+    "404": "Ho sentim, no podem trobar la conversa. Torneu-ho a provar",
+    "SWITCH_VIEW_LAYOUT": "Canvia el disseny",
+    "DASHBOARD_APP_TAB_MESSAGES": "Missatges",
+    "UNVERIFIED_SESSION": "La identitat d'aquest usuari no està verificada",
     "NO_MESSAGE_1": "Uh oh! Sembla que no hi ha missatges de clients a la safata d'entrada.",
     "NO_MESSAGE_2": " per enviar un missatge a la vostra pàgina!",
     "NO_INBOX_1": "Hola! Sembla que encara no heu afegit cap safata d'entrada.",
@@ -13,15 +13,15 @@
     "NO_INBOX_AGENT": "Uh Oh! Sembla que no ets a cap safata d'entrada. Si us plau, poseu-vos en contacte amb l'administrador",
     "SEARCH_MESSAGES": "Cerca missatges a les converses",
     "EMPTY_STATE": {
-      "CMD_BAR": "to open command menu",
-      "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"
+      "CMD_BAR": "per obrir el menú d'ordres",
+      "KEYBOARD_SHORTCUTS": "per veure les dreceres del teclat"
     },
     "SEARCH": {
       "TITLE": "Cerca missatges",
-      "RESULT_TITLE": "Search Results",
+      "RESULT_TITLE": "Resultats de la cerca",
       "LOADING_MESSAGE": "S'estan restringint les dades...",
       "PLACEHOLDER": "Escriu qualsevol text per cercar missatges",
-      "NO_MATCHING_RESULTS": "No results found."
+      "NO_MATCHING_RESULTS": "No s'han trobat resultats."
     },
     "UNREAD_MESSAGES": "Missatges no Llegits",
     "UNREAD_MESSAGE": "Missatge no Llegit",
@@ -30,15 +30,15 @@
     "LOADING_CONVERSATIONS": "S'estan carregant les converses",
     "CANNOT_REPLY": "No pots respondre degut a",
     "24_HOURS_WINDOW": "Restricció de finestra de missatges de 24 hores",
-    "NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
-    "ASSIGN_TO_ME": "Assign to me",
-    "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
+    "NOT_ASSIGNED_TO_YOU": "Aquesta conversa no està assignada a tu. Vols assignar-te-la?",
+    "ASSIGN_TO_ME": "Assigna'm",
+    "TWILIO_WHATSAPP_CAN_REPLY": "Només pots respondre a aquesta conversa mitjançant una plantilla de missatge a causa de",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "Restricció de finestra de missatges de 24 hores",
     "REPLYING_TO": "Estas responent a:",
     "REMOVE_SELECTION": "Elimina la selecció",
     "DOWNLOAD": "Descarrega",
-    "UNKNOWN_FILE_TYPE": "Unknown File",
-    "SAVE_CONTACT": "Save",
+    "UNKNOWN_FILE_TYPE": "Fitxer desconegut",
+    "SAVE_CONTACT": "Desar",
     "UPLOADING_ATTACHMENTS": "Pujant fitxers adjunts...",
     "REPLIED_TO_STORY": "Replied to your story",
     "UNSUPPORTED_MESSAGE": "This message is unsupported.",
@@ -89,7 +89,7 @@
       "CANCEL": "Cancel·la"
     },
     "PRIORITY": {
-      "TITLE": "Priority",
+      "TITLE": "Prioritat",
       "OPTIONS": {
         "NONE": "Ningú",
         "URGENT": "Urgent",
@@ -280,29 +280,29 @@
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
     "ADD_BUTTON_TEXT": "Create attribute",
-    "NO_RECORDS_FOUND": "No attributes found",
+    "NO_RECORDS_FOUND": "No s'han trobat atributs",
     "UPDATE": {
-      "SUCCESS": "Attribute updated successfully",
-      "ERROR": "Unable to update attribute. Please try again later"
+      "SUCCESS": "Atribut actualitzat correctament",
+      "ERROR": "No es pot actualitzar l'atribut. Si us plau, intenta-ho més tard"
     },
     "ADD": {
-      "TITLE": "Add",
-      "SUCCESS": "Attribute added successfully",
-      "ERROR": "Unable to add attribute. Please try again later"
+      "TITLE": "Afegir",
+      "SUCCESS": "Atribut afegit correctament",
+      "ERROR": "No es pot afegir l'atribut. Si us plau, intenta-ho més tard"
     },
     "DELETE": {
-      "SUCCESS": "Attribute deleted successfully",
-      "ERROR": "Unable to delete attribute. Please try again later"
+      "SUCCESS": "Atribut esborrat correctament",
+      "ERROR": "No es pot esborrar l'atribut. Si us plau, intenta-ho més tard"
     },
     "ATTRIBUTE_SELECT": {
-      "TITLE": "Add attributes",
-      "PLACEHOLDER": "Search attributes",
-      "NO_RESULT": "No attributes found"
+      "TITLE": "Afegir atributs",
+      "PLACEHOLDER": "Cerca atributs",
+      "NO_RESULT": "No s'han trobat atributs"
     }
   },
   "EMAIL_HEADER": {
     "FROM": "From",
-    "TO": "To",
+    "TO": "Per",
     "BCC": "Bcc",
     "CC": "Cc",
     "SUBJECT": "Subject"
diff --git a/app/javascript/dashboard/i18n/locale/ca/emoji.json b/app/javascript/dashboard/i18n/locale/ca/emoji.json
index f89f088b6..4da107aac 100644
--- a/app/javascript/dashboard/i18n/locale/ca/emoji.json
+++ b/app/javascript/dashboard/i18n/locale/ca/emoji.json
@@ -1,7 +1,7 @@
 {
   "EMOJI": {
-    "PLACEHOLDER": "Search emojis",
-    "NOT_FOUND": "No emoji match your search",
+    "PLACEHOLDER": "Cerca emojis",
+    "NOT_FOUND": "Cap emoji coincideix amb la teva cerca",
     "REMOVE": "Suprimeix"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ca/general.json b/app/javascript/dashboard/i18n/locale/ca/general.json
index 25bb4dfb7..c67a5f9e7 100644
--- a/app/javascript/dashboard/i18n/locale/ca/general.json
+++ b/app/javascript/dashboard/i18n/locale/ca/general.json
@@ -1,5 +1,5 @@
 {
   "GENERAL": {
-    "SHOWING_RESULTS": "Showing {firstIndex}-{lastIndex} of {totalCount} items"
+    "SHOWING_RESULTS": "Es mostren {firstIndex}-{lastIndex} de {totalCount} elements"
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ca/generalSettings.json b/app/javascript/dashboard/i18n/locale/ca/generalSettings.json
index 77b60aa94..b1717a408 100644
--- a/app/javascript/dashboard/i18n/locale/ca/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ca/generalSettings.json
@@ -3,7 +3,7 @@
     "TITLE": "Configuració del compte",
     "SUBMIT": "Actualització de la configuració",
     "BACK": "Enrere",
-    "DISMISS": "Dismiss",
+    "DISMISS": "Descartar",
     "UPDATE": {
       "ERROR": "No s'ha pogut actualitzar la configuració, torna-ho a provar!",
       "SUCCESS": "La configuració del compte s'ha actualitzat correctament"
@@ -15,8 +15,8 @@
         "NOTE": ""
       },
       "ACCOUNT_ID": {
-        "TITLE": "Account ID",
-        "NOTE": "This ID is required if you are building an API based integration"
+        "TITLE": "ID del compte",
+        "NOTE": "Aquest identificador és necessari si esteu creant una integració basada en API"
       },
       "NAME": {
         "LABEL": "Nom del compte",
@@ -24,7 +24,7 @@
         "ERROR": "Introduïu un nom de compte vàlid"
       },
       "LANGUAGE": {
-        "LABEL": "Site language",
+        "LABEL": "Idioma del lloc",
         "PLACEHOLDER": "El nom del vostre compte",
         "ERROR": ""
       },
@@ -41,7 +41,7 @@
       "AUTO_RESOLVE_DURATION": {
         "LABEL": "El nombre de dies després que un ticket es resolgui automàticament si no hi ha activitat",
         "PLACEHOLDER": "30",
-        "ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
+        "ERROR": "Introduïu una durada de resolució automàtica vàlida (mínim 1 dia i màxim 999 dies)"
       },
       "FEATURES": {
         "INBOUND_EMAIL_ENABLED": "La continuïtat de converses amb correus electrònics està habilitada per al vostre compte.",
@@ -49,8 +49,8 @@
       }
     },
     "UPDATE_CHATWOOT": "L'actualització %{latestChatwootVersion} per Chatwoot està disponible. Si us plau, actualitza l'instancia.",
-    "LEARN_MORE": "Learn more",
-    "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
+    "LEARN_MORE": "Aprèn més",
+    "PAYMENT_PENDING": "El teu pagament està pendent. Actualitzeu la vostra informació de pagament per continuar utilitzant Chatwoot",
     "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
     "OPEN_BILLING": "Open billing"
   },
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Informes",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/ca/helpCenter.json b/app/javascript/dashboard/i18n/locale/ca/helpCenter.json
index 232cf9424..a387032ed 100644
--- a/app/javascript/dashboard/i18n/locale/ca/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ca/helpCenter.json
@@ -460,7 +460,7 @@
       "DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Upgrade your subscription to enable this feature.",
       "SELF_HOSTED_DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Please contact your administrator to enable this feature.",
       "BUTTON": {
-        "LEARN_MORE": "Learn more",
+        "LEARN_MORE": "Aprèn més",
         "UPGRADE": "Upgrade"
       },
       "FEATURES": {
diff --git a/app/javascript/dashboard/i18n/locale/ca/inbox.json b/app/javascript/dashboard/i18n/locale/ca/inbox.json
index d7311ebdd..56c87c266 100644
--- a/app/javascript/dashboard/i18n/locale/ca/inbox.json
+++ b/app/javascript/dashboard/i18n/locale/ca/inbox.json
@@ -42,7 +42,7 @@
       "SORT_OPTIONS": {
         "NEWEST": "Newest",
         "OLDEST": "Oldest",
-        "PRIORITY": "Priority"
+        "PRIORITY": "Prioritat"
       },
       "DISPLAY_OPTIONS": {
         "SNOOZED": "Posposat",
diff --git a/app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json
index e1ba4025e..785818757 100644
--- a/app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json
@@ -83,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Activa la salutació del canal",
-          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
+          "HELP_TEXT": "Envia automàticament missatges de salutació quan els clients inicien una conversa i envien el seu primer missatge.",
           "ENABLED": "Habilita",
           "DISABLED": "Inhabilita"
         },
@@ -169,7 +169,7 @@
         },
         "BANDWIDTH": {
           "ACCOUNT_ID": {
-            "LABEL": "Account ID",
+            "LABEL": "ID del compte",
             "PLACEHOLDER": "Please enter your Bandwidth Account ID",
             "ERROR": "Aquest camp és obligatori"
           },
@@ -340,7 +340,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
+        "DESC": "Chatwoot admet widgets de xat en directe, Facebook Messenger, WhatsApp, correus electrònics, etc., com a canals. Si voleu crear un canal personalitzat, podeu crear-lo mitjançant el canal API. Per començar, tria un dels canals següents."
       },
       "AGENTS": {
         "TITLE": "Agents",
@@ -420,7 +420,7 @@
         "BUSINESS_NAME": {
           "BUTTON_TEXT": "+ Configure your business name",
           "PLACEHOLDER": "Enter your business name",
-          "SAVE_BUTTON_TEXT": "Save"
+          "SAVE_BUTTON_TEXT": "Desar"
         }
       },
       "ALLOW_MESSAGES_AFTER_RESOLVED": {
diff --git a/app/javascript/dashboard/i18n/locale/ca/integrations.json b/app/javascript/dashboard/i18n/locale/ca/integrations.json
index 1be0b5cbc..f732cb103 100644
--- a/app/javascript/dashboard/i18n/locale/ca/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ca/integrations.json
@@ -68,7 +68,7 @@
           "TITLE": "Confirma l'esborrat",
           "MESSAGE": "Are you sure to delete the webhook? (%{webhookURL})",
           "YES": "Si, esborra ",
-          "NO": "No, manten-la"
+          "NO": "No, mantén-la"
         }
       }
     },
@@ -79,8 +79,8 @@
         "MESSAGE": "Are you sure you want to delete the integration? Doing so will result in the loss of access to conversations on your Slack workspace."
       },
       "HELP_TEXT": {
-        "TITLE": "Using Slack Integration",
-        "BODY": "<br/><p>Chatwoot will now sync all the incoming conversations into the <b><i>customer-conversations</i></b> channel inside your slack workplace.</p><p>Replying to a conversation thread in <b><i>customer-conversations</i></b> slack channel will create a response back to the customer through chatwoot.</p><p>Start the replies with <b><i>note:</i></b> to create private notes instead of replies.</p><p>If the replier on slack has an agent profile in chatwoot under the same email, the replies will be associated accordingly.</p><p>When the replier doesn't have an associated agent profile, the replies will be made from the bot profile.</p>",
+        "TITLE": "Com utilitzar la integració de Slack?",
+        "BODY": "Amb aquesta integració, totes les teves converses entrants se sincronitzaran amb el canal ***%{selectedChannelName}*** del teu espai de treball de Slack. Podeu gestionar totes les converses dels vostres clients directament des del canal i no perdreu cap missatge.\n\nAquestes són les principals característiques de la integració:\n\n**Respondre a converses des de Slack:** Per respondre a una conversa al ***%{selectedChannelName}*** canal de Slack, només has d'escriure el teu missatge i enviar-lo com a fil. Això crearà una resposta al client mitjançant Chatwoot. Així de senzill!\n\n  **Crear notes privades:** si vols crear notes privades en lloc de respostes, comença el teu missatge amb ***`nota:`***. Això garanteix que el vostre missatge es mantingui privat i no serà visible per al client.\n\n**Associar un perfil d'agent:** si la persona que va respondre a Slack té un perfil d'agent a Chatwoot amb el mateix correu electrònic, les respostes s'associaran amb aquest perfil d'agent automàticament. Això vol dir que podeu fer un seguiment fàcilment qui va dir què i quan. D'altra banda, quan el contestador no té un perfil d'agent associat, les respostes apareixeran des del perfil del bot al client.",
         "SELECTED": "selected"
       },
       "SELECT_CHANNEL": {
@@ -131,7 +131,7 @@
         "KEY_PLACEHOLDER": "Enter your OpenAI API key",
         "BUTTONS": {
           "NEED_HELP": "Need help?",
-          "DISMISS": "Dismiss",
+          "DISMISS": "Descartar",
           "FINISH": "Finish Setup"
         },
         "DISMISS_MESSAGE": "You can setup OpenAI integration later Whenever you want.",
diff --git a/app/javascript/dashboard/i18n/locale/ca/labelsMgmt.json b/app/javascript/dashboard/i18n/locale/ca/labelsMgmt.json
index 12c66de11..b197e8814 100644
--- a/app/javascript/dashboard/i18n/locale/ca/labelsMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/ca/labelsMgmt.json
@@ -46,7 +46,7 @@
         "DISMISS": "Dismiss suggestion"
       },
       "POWERED_BY": "Chatwoot AI",
-      "DISMISS": "Dismiss",
+      "DISMISS": "Descartar",
       "ADD_SELECTED_LABELS": "Add selected labels",
       "ADD_SELECTED_LABEL": "Add selected label",
       "ADD_ALL_LABELS": "Add all labels"
diff --git a/app/javascript/dashboard/i18n/locale/ca/login.json b/app/javascript/dashboard/i18n/locale/ca/login.json
index 787445e5b..f7892513a 100644
--- a/app/javascript/dashboard/i18n/locale/ca/login.json
+++ b/app/javascript/dashboard/i18n/locale/ca/login.json
@@ -3,7 +3,7 @@
     "TITLE": "Entra a Chatwoot",
     "EMAIL": {
       "LABEL": "Correu electrònic",
-      "PLACEHOLDER": "Correu electrònic p.e.: someone@exemple.com",
+      "PLACEHOLDER": "exemple@nomdelacompanyia.com",
       "ERROR": "Introduïu una adreça de correu electrònic vàlida"
     },
     "PASSWORD": {
@@ -16,9 +16,9 @@
       "UNAUTH": "Nom d'usuari / contrasenya incorrecte. Torna-ho a provar-ho"
     },
     "OAUTH": {
-      "GOOGLE_LOGIN": "Login with Google",
-      "BUSINESS_ACCOUNTS_ONLY": "Please use your company email address to login",
-      "NO_ACCOUNT_FOUND": "We couldn't find an account for your email address."
+      "GOOGLE_LOGIN": "Inicieu sessió amb Google",
+      "BUSINESS_ACCOUNTS_ONLY": "Si us plau, utilitzeu l'adreça de correu electrònic de la vostra empresa per iniciar sessió",
+      "NO_ACCOUNT_FOUND": "No hem trobat cap compte per a la vostra adreça de correu electrònic."
     },
     "FORGOT_PASSWORD": "Has oblidat la contrasenya?",
     "CREATE_NEW_ACCOUNT": "Crear un nou compte",
diff --git a/app/javascript/dashboard/i18n/locale/ca/report.json b/app/javascript/dashboard/i18n/locale/ca/report.json
index 73dbc655e..0817e4562 100644
--- a/app/javascript/dashboard/i18n/locale/ca/report.json
+++ b/app/javascript/dashboard/i18n/locale/ca/report.json
@@ -92,7 +92,7 @@
       "DAY": "Day",
       "WEEK": "Week",
       "MONTH": "Month",
-      "YEAR": "Month"
+      "YEAR": "Any"
     },
     "GROUP_BY_DAY_OPTIONS": [
       {
@@ -140,7 +140,7 @@
     ],
     "BUSINESS_HOURS": "Business Hours",
     "FILTER_ACTIONS": {
-      "CLEAR_FILTER": "Clear filter",
+      "CLEAR_FILTER": "Esborra els filtres",
       "EMPTY_LIST": "No s'ha trobat agents"
     }
   },
@@ -232,7 +232,7 @@
       },
       "FIRST_RESPONSE_TIME": {
         "NAME": "First Response Time",
-        "DESC": "( Promig )",
+        "DESC": "(Mitjana)",
         "INFO_TEXT": "Total number of conversations used for computation:",
         "TOOLTIP_TEXT": "First Response Time is %{metricValue} (based on %{conversationCount} conversations)"
       },
@@ -511,52 +511,52 @@
     "SATURDAY": "Saturday"
   },
   "SLA_REPORTS": {
-    "HEADER": "SLA Reports",
-    "NO_RECORDS": "SLA applied conversations are not available.",
-    "LOADING": "Loading SLA data...",
-    "DOWNLOAD_SLA_REPORTS": "Download SLA reports",
-    "DOWNLOAD_FAILED": "Failed to download SLA Reports",
+    "HEADER": "Informes SLA",
+    "NO_RECORDS": "Les converses aplicades per l'SLA no estan disponibles.",
+    "LOADING": "S'estan carregant dades del SLA...",
+    "DOWNLOAD_SLA_REPORTS": "Descarregar informes SLA",
+    "DOWNLOAD_FAILED": "No s'han pogut baixar els informes SLA",
     "DROPDOWN": {
-      "ADD_FIlTER": "Add filter",
-      "CLEAR_ALL": "Clear all",
-      "CLEAR_FILTER": "Clear filter",
+      "ADD_FIlTER": "Afegeix un filtre",
+      "CLEAR_ALL": "Esborrar tot",
+      "CLEAR_FILTER": "Esborra els filtres",
       "EMPTY_LIST": "No s'ha trobat agents",
-      "NO_FILTER": "No filters available",
-      "SEARCH": "Search filter",
+      "NO_FILTER": "No hi ha filtres disponibles",
+      "SEARCH": "Cerca filtre",
       "INPUT_PLACEHOLDER": {
-        "SLA": "SLA name",
-        "AGENTS": "Agent name",
-        "INBOXES": "Inbox name",
+        "SLA": "Nom del SLA",
+        "AGENTS": "Nom de l'Agent",
+        "INBOXES": "Nom de la safata d'entrada",
         "LABELS": "Nom de l'etiqueta",
-        "TEAMS": "Team name"
+        "TEAMS": "Nom de l'equip"
       },
-      "SLA": "SLA Policy",
-      "INBOXES": "Inbox",
+      "SLA": "Política SLA",
+      "INBOXES": "Safata d'entrada",
       "AGENTS": "Agent",
-      "LABELS": "Label",
-      "TEAMS": "Team"
+      "LABELS": "Etiqueta",
+      "TEAMS": "Equip"
     },
     "METRICS": {
       "HIT_RATE": {
-        "LABEL": "Hit Rate",
-        "TOOLTIP": "Percentage of SLAs created were completed successfully"
+        "LABEL": "Proporció d'encerts",
+        "TOOLTIP": "El percentatge de SLA creats s'ha completat correctament"
       },
       "NO_OF_MISSES": {
-        "LABEL": "Number of Misses",
-        "TOOLTIP": "Total SLA misses in a certain period"
+        "LABEL": "Nombre de faltes",
+        "TOOLTIP": "SLA total faltes en un període determinat"
       },
       "NO_OF_CONVERSATIONS": {
-        "LABEL": "Number of Conversations",
-        "TOOLTIP": "Total number of conversations with SLA"
+        "LABEL": "Número de Converses",
+        "TOOLTIP": "Nombre total de converses amb SLA"
       }
     },
     "TABLE": {
       "HEADER": {
-        "POLICY": "Policy",
-        "CONVERSATION": "Conversation",
+        "POLICY": "Política",
+        "CONVERSATION": "Converses",
         "AGENT": "Agent"
       },
-      "VIEW_DETAILS": "View Details"
+      "VIEW_DETAILS": "Veure Detalls"
     }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/ca/search.json b/app/javascript/dashboard/i18n/locale/ca/search.json
index a114145ee..ba89f20ec 100644
--- a/app/javascript/dashboard/i18n/locale/ca/search.json
+++ b/app/javascript/dashboard/i18n/locale/ca/search.json
@@ -4,12 +4,12 @@
       "ALL": "Totes",
       "CONTACTS": "Contactes",
       "CONVERSATIONS": "Converses",
-      "MESSAGES": "Messages"
+      "MESSAGES": "Missatges"
     },
     "SECTION": {
       "CONTACTS": "Contactes",
       "CONVERSATIONS": "Converses",
-      "MESSAGES": "Messages"
+      "MESSAGES": "Missatges"
     },
     "EMPTY_STATE": "No %{item} found for query '%{query}'",
     "EMPTY_STATE_FULL": "No results found for query '%{query}'",
diff --git a/app/javascript/dashboard/i18n/locale/ca/settings.json b/app/javascript/dashboard/i18n/locale/ca/settings.json
index f2c60fbd8..3c5009512 100644
--- a/app/javascript/dashboard/i18n/locale/ca/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ca/settings.json
@@ -91,9 +91,9 @@
         "CONVERSATION_MENTION": "Enviar notificacions per mail quan siguis esmentat en una conversació",
         "ASSIGNED_CONVERSATION_NEW_MESSAGE": "Envia notificacions per correu electrònic quan es creï un missatge nou en una conversa assignada",
         "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Send email notifications when a new message is created in a participating conversation",
-        "SLA_MISSED_FIRST_RESPONSE": "Send email notifications when a conversation misses first response SLA",
-        "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
-        "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
+        "SLA_MISSED_FIRST_RESPONSE": "Envia notificacions per correu electrònic quan una conversa no compleixi un SLA de primera resposta",
+        "SLA_MISSED_NEXT_RESPONSE": "Envia notificacions per correu electrònic quan una conversa es perdi la següent resposta SLA",
+        "SLA_MISSED_RESOLUTION": "Envia notificacions per correu electrònic quan una conversa no resol un SLA"
       },
       "NOTIFICATIONS": {
         "TITLE": "Notification preferences",
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Les teves preferències de notificació s’han actualitzat correctament",
@@ -125,9 +126,9 @@
         "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Send push notifications when a new message is created in a participating conversation",
         "HAS_ENABLED_PUSH": "Heu activat les notificacions per a aquest navegador.",
         "REQUEST_PUSH": "Activa les notificacions",
-        "SLA_MISSED_FIRST_RESPONSE": "Send push notifications when a conversation misses first response SLA",
-        "SLA_MISSED_NEXT_RESPONSE": "Send push notifications when a conversation misses next response SLA",
-        "SLA_MISSED_RESOLUTION": "Send push notifications when a conversation misses resolution SLA"
+        "SLA_MISSED_FIRST_RESPONSE": "Envia notificacions automàtiques quan una conversa no tingui un SLA de primera resposta",
+        "SLA_MISSED_NEXT_RESPONSE": "Envia notificacions automàtiques quan una conversa no s'aconsegueixi la següent resposta SLA",
+        "SLA_MISSED_RESOLUTION": "Envia notificacions quan una conversa no resol el SLA"
       },
       "PROFILE_IMAGE": {
         "LABEL": "Imatge del Perfil"
diff --git a/app/javascript/dashboard/i18n/locale/ca/signup.json b/app/javascript/dashboard/i18n/locale/ca/signup.json
index 16dead7a5..e0ce2abae 100644
--- a/app/javascript/dashboard/i18n/locale/ca/signup.json
+++ b/app/javascript/dashboard/i18n/locale/ca/signup.json
@@ -11,7 +11,7 @@
     "COMPANY_NAME": {
       "LABEL": "Company name",
       "PLACEHOLDER": "Enter your company name. eg: Wayne Enterprises",
-      "ERROR": "Company name is too short"
+      "ERROR": "El nom de l'empresa és massa curt."
     },
     "FULL_NAME": {
       "LABEL": "Nom complet",
@@ -20,7 +20,7 @@
     },
     "EMAIL": {
       "LABEL": "Email de treball",
-      "PLACEHOLDER": "Introdueix la teva adreça email de treball. ex: bruce@wayne.enterprises",
+      "PLACEHOLDER": "Introdueix la teva adreça de correu electrònica de la feina. P. ex.: bruce@wayne.enterprises",
       "ERROR": "Please enter a valid work email address"
     },
     "PASSWORD": {
@@ -32,7 +32,7 @@
     "CONFIRM_PASSWORD": {
       "LABEL": "Confirma la contrasenya",
       "PLACEHOLDER": "Confirma la contrasenya",
-      "ERROR": "Les contrasenyes no coincideixen"
+      "ERROR": "La contrasenya no coincideix."
     },
     "API": {
       "SUCCESS_MESSAGE": "Registrat correctament",
diff --git a/app/javascript/dashboard/i18n/locale/ca/sla.json b/app/javascript/dashboard/i18n/locale/ca/sla.json
index 73d977c22..3c24b3c5f 100644
--- a/app/javascript/dashboard/i18n/locale/ca/sla.json
+++ b/app/javascript/dashboard/i18n/locale/ca/sla.json
@@ -1,10 +1,10 @@
 {
   "SLA": {
     "HEADER": "SLA",
-    "ADD_ACTION": "Add SLA",
-    "ADD_ACTION_LONG": "Create a new SLA Policy",
-    "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
-    "LEARN_MORE": "Learn more about SLA",
+    "ADD_ACTION": "Afegeix SLA",
+    "ADD_ACTION_LONG": "Crea una nova política de SLA",
+    "DESCRIPTION": "Els acords de nivell de servei (SLA) són contractes que defineixen expectatives clares entre el vostre equip i els clients. Estableixen estàndards de temps de resposta i resolució, creen un marc de responsabilitat i garanteixen una experiència coherent i d'alta qualitat.",
+    "LEARN_MORE": "Més informació sobre SLA",
     "LOADING": "Fetching SLAs",
     "PAYWALL": {
       "TITLE": "Upgrade to create SLAs",
@@ -21,10 +21,10 @@
     "LIST": {
       "404": "There are no SLAs available in this account.",
       "EMPTY": {
-        "TITLE_1": "Enterprise P0",
-        "DESC_1": "Issues raised by enterprise customers, that require immediate attention.",
-        "TITLE_2": "Enterprise P1",
-        "DESC_2": "Issues raised by enterprise customers, that needs to be acknowledged quickly."
+        "TITLE_1": "Empresa P0",
+        "DESC_1": "Problemes plantejats pels clients empresarials, que requereixen atenció immediata.",
+        "TITLE_2": "Empresa P1",
+        "DESC_2": "Problemes plantejats pels clients empresarials, que cal reconèixer ràpidament."
       },
       "BUSINESS_HOURS_ON": "Business hours on",
       "BUSINESS_HOURS_OFF": "Business hours off",
@@ -77,7 +77,7 @@
     },
     "ADD": {
       "TITLE": "Add SLA",
-      "DESC": "Friendly promises for great service!",
+      "DESC": "Promeses amistoses per a un gran servei!",
       "API": {
         "SUCCESS_MESSAGE": "SLA added successfully",
         "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar"
@@ -97,12 +97,12 @@
       }
     },
     "EVENTS": {
-      "TITLE": "SLA Misses",
+      "TITLE": "Faltes SLA",
       "FRT": "Primer temps de resposta",
-      "NRT": "Next response time",
-      "RT": "Resolution time",
-      "SHOW_MORE": "{count} more",
-      "HIDE": "Hide {count} rows"
+      "NRT": "Pròxim temps de resposta",
+      "RT": "Temps de resolució",
+      "SHOW_MORE": "{count} més",
+      "HIDE": "Amaga {count} files"
     }
   }
 }
\ No newline at end of file
diff --git a/app/javascript/dashboard/i18n/locale/cs/bulkActions.json b/app/javascript/dashboard/i18n/locale/cs/bulkActions.json
index 081045841..0b6578024 100644
--- a/app/javascript/dashboard/i18n/locale/cs/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/cs/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Načítání agentů",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Odložit",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/cs/contact.json b/app/javascript/dashboard/i18n/locale/cs/contact.json
index fa9869c0b..81380a072 100644
--- a/app/javascript/dashboard/i18n/locale/cs/contact.json
+++ b/app/javascript/dashboard/i18n/locale/cs/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/cs/generalSettings.json b/app/javascript/dashboard/i18n/locale/cs/generalSettings.json
index a5614818c..00cf1d19d 100644
--- a/app/javascript/dashboard/i18n/locale/cs/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/cs/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Zprávy",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/cs/settings.json b/app/javascript/dashboard/i18n/locale/cs/settings.json
index 54c0388ff..684133e33 100644
--- a/app/javascript/dashboard/i18n/locale/cs/settings.json
+++ b/app/javascript/dashboard/i18n/locale/cs/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Vaše předvolby oznámení byly úspěšně aktualizovány",
diff --git a/app/javascript/dashboard/i18n/locale/da/bulkActions.json b/app/javascript/dashboard/i18n/locale/da/bulkActions.json
index 4edc6a89b..4e8644021 100644
--- a/app/javascript/dashboard/i18n/locale/da/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/da/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Indlæser agenter",
     "UPDATE": {
       "CHANGE_STATUS": "Skift status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Udsæt til næste svar.",
+      "SNOOZE_UNTIL": "Udsæt",
       "UPDATE_SUCCESFUL": "Samtalens status blev opdateret.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/da/contact.json b/app/javascript/dashboard/i18n/locale/da/contact.json
index 71efb87b4..a58948f55 100644
--- a/app/javascript/dashboard/i18n/locale/da/contact.json
+++ b/app/javascript/dashboard/i18n/locale/da/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/da/generalSettings.json b/app/javascript/dashboard/i18n/locale/da/generalSettings.json
index f11a95841..01c27c60f 100644
--- a/app/javascript/dashboard/i18n/locale/da/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/da/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Generelt",
       "REPORTS": "Rapporter",
       "CONVERSATION": "Samtale",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Skift Modtager",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Skift Team",
diff --git a/app/javascript/dashboard/i18n/locale/da/settings.json b/app/javascript/dashboard/i18n/locale/da/settings.json
index 792ff30a7..3ca82a299 100644
--- a/app/javascript/dashboard/i18n/locale/da/settings.json
+++ b/app/javascript/dashboard/i18n/locale/da/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Dine notifikationsindstillinger er opdateret",
diff --git a/app/javascript/dashboard/i18n/locale/de/bulkActions.json b/app/javascript/dashboard/i18n/locale/de/bulkActions.json
index 0f1155b07..ea0ba5e2c 100644
--- a/app/javascript/dashboard/i18n/locale/de/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/de/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Agenten werden geladen",
     "UPDATE": {
       "CHANGE_STATUS": "Status ändern",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Bis zur nächsten Antwort zurückstellen.",
+      "SNOOZE_UNTIL": "Erinnern",
       "UPDATE_SUCCESFUL": "Der Konversationsstatus wurde erfolgreich aktualisiert.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/de/contact.json b/app/javascript/dashboard/i18n/locale/de/contact.json
index 91a64d6c0..111f90ece 100644
--- a/app/javascript/dashboard/i18n/locale/de/contact.json
+++ b/app/javascript/dashboard/i18n/locale/de/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Kontakte exportieren",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/de/conversation.json b/app/javascript/dashboard/i18n/locale/de/conversation.json
index 1328959a2..3f38361ce 100644
--- a/app/javascript/dashboard/i18n/locale/de/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/de/conversation.json
@@ -1,7 +1,7 @@
 {
   "CONVERSATION": {
     "SELECT_A_CONVERSATION": "Bitte wählen Sie eine Konversation aus dem linken Bereich aus",
-    "CSAT_REPLY_MESSAGE": "Bitte bewerten Sie diese Unterhaltung",
+    "CSAT_REPLY_MESSAGE": "Bitte bewerten Sie diese Konversation",
     "404": "Wir können die Konversation leider nicht finden. Bitte versuche es erneut",
     "SWITCH_VIEW_LAYOUT": "Layout wechseln",
     "DASHBOARD_APP_TAB_MESSAGES": "Nachrichten",
@@ -49,7 +49,7 @@
     "NO_RESPONSE": "Keine Antwort",
     "RATING_TITLE": "Bewertung",
     "FEEDBACK_TITLE": "Feedback",
-    "REPLY_MESSAGE_NOT_FOUND": "Message not available",
+    "REPLY_MESSAGE_NOT_FOUND": "Nachricht nicht verfügbar",
     "CARD": {
       "SHOW_LABELS": "Labels anzeigen",
       "HIDE_LABELS": "Labels ausblenden"
@@ -150,8 +150,8 @@
       "SEND": "Senden",
       "CREATE": "Notiz hinzufügen",
       "INSERT_READ_MORE": "Mehr erfahren",
-      "DISMISS_REPLY": "Dismiss reply",
-      "REPLYING_TO": "Replying to:",
+      "DISMISS_REPLY": "Antwort verwerfen",
+      "REPLYING_TO": "Antwort auf:",
       "TIP_FORMAT_ICON": "Rich Text Editor anzeigen",
       "TIP_EMOJI_ICON": "Emoji-Auswahl anzeigen",
       "TIP_ATTACH_ICON": "Dateien anhängen",
@@ -206,7 +206,7 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Kopieren",
-      "REPLY_TO": "Reply to this message",
+      "REPLY_TO": "Auf diese Nachricht antworten",
       "DELETE": "Löschen",
       "CREATE_A_CANNED_RESPONSE": "Zu vorgefertigten Antworten hinzufügen",
       "TRANSLATE": "Übersetzen",
diff --git a/app/javascript/dashboard/i18n/locale/de/generalSettings.json b/app/javascript/dashboard/i18n/locale/de/generalSettings.json
index 7f1cd1467..02b43472f 100644
--- a/app/javascript/dashboard/i18n/locale/de/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/de/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Generell",
       "REPORTS": "Berichte",
       "CONVERSATION": "Konversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Beauftragten ändern",
       "CHANGE_PRIORITY": "Priorität ändern",
       "CHANGE_TEAM": "Team wechseln",
diff --git a/app/javascript/dashboard/i18n/locale/de/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/de/inboxMgmt.json
index 288be8081..2a5aa7a41 100644
--- a/app/javascript/dashboard/i18n/locale/de/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/de/inboxMgmt.json
@@ -717,7 +717,7 @@
         "IN_A_DAY": "Wir antworten üblicherweise innerhalb eines Tages"
       },
       "FOOTER": {
-        "START_CONVERSATION_BUTTON_TEXT": "Unterhaltung beginnen",
+        "START_CONVERSATION_BUTTON_TEXT": "Konversation beginnen",
         "CHAT_INPUT_PLACEHOLDER": "Schreiben Sie Ihre Nachricht"
       },
       "BODY": {
diff --git a/app/javascript/dashboard/i18n/locale/de/resetPassword.json b/app/javascript/dashboard/i18n/locale/de/resetPassword.json
index 033a2bdf0..c06e4a414 100644
--- a/app/javascript/dashboard/i18n/locale/de/resetPassword.json
+++ b/app/javascript/dashboard/i18n/locale/de/resetPassword.json
@@ -1,7 +1,7 @@
 {
   "RESET_PASSWORD": {
     "TITLE": "Passwort zurücksetzen",
-    "DESCRIPTION": "Enter the email address you use to log in to Chatwoot to get the password reset instructions.",
+    "DESCRIPTION": "Geben Sie die E-Mail-Adresse ein, mit der Sie sich bei Chatwoot anmelden, um die Anweisungen zum Zurücksetzen des Passworts zu erhalten.",
     "GO_BACK_TO_LOGIN": "If you want to go back to the login page,",
     "EMAIL": {
       "LABEL": "E-Mail",
diff --git a/app/javascript/dashboard/i18n/locale/de/settings.json b/app/javascript/dashboard/i18n/locale/de/settings.json
index 4ed37ce82..e16a11344 100644
--- a/app/javascript/dashboard/i18n/locale/de/settings.json
+++ b/app/javascript/dashboard/i18n/locale/de/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Ihre Benachrichtigungseinstellungen wurden erfolgreich aktualisiert",
@@ -189,9 +190,9 @@
     "TRIAL_MESSAGE": "Tage der Testversion verbleibend.",
     "TRAIL_BUTTON": "Jetzt kaufen",
     "DELETED_USER": "Gelöschter Benutzer",
-    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
-    "RESEND_VERIFICATION_MAIL": "Resend verification email",
-    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
+    "EMAIL_VERIFICATION_PENDING": "Es scheint, dass Sie Ihre E-Mail-Adresse noch nicht verifiziert haben. Bitte überprüfen Sie Ihren Posteingang auf die Verifizierungs-E-Mail.",
+    "RESEND_VERIFICATION_MAIL": "Verifizierungs-E-Mail erneut senden",
+    "EMAIL_VERIFICATION_SENT": "Verifizierungs-E-Mail wurde versendet. Bitte überprüfen Sie Ihren Posteingang.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Konto gesperrt",
       "MESSAGE": "Ihr Account wurde gesperrt. Wenden Sie sich für weitere Informationen bitte an das Support-Team."
diff --git a/app/javascript/dashboard/i18n/locale/el/bulkActions.json b/app/javascript/dashboard/i18n/locale/el/bulkActions.json
index 2ce083dff..f69d32ea1 100644
--- a/app/javascript/dashboard/i18n/locale/el/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/el/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Φόρτωση πρακτόρων",
     "UPDATE": {
       "CHANGE_STATUS": "Αλλαγή κατάστασης",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Αναβολή έως την επόμενη απάντηση.",
+      "SNOOZE_UNTIL": "Αναβολή",
       "UPDATE_SUCCESFUL": "Η κατάσταση συνομιλίας ενημερώθηκε με επιτυχία.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/el/contact.json b/app/javascript/dashboard/i18n/locale/el/contact.json
index 42e950d83..9c9a88f73 100644
--- a/app/javascript/dashboard/i18n/locale/el/contact.json
+++ b/app/javascript/dashboard/i18n/locale/el/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/el/generalSettings.json b/app/javascript/dashboard/i18n/locale/el/generalSettings.json
index fe24ea038..ea9e14e13 100644
--- a/app/javascript/dashboard/i18n/locale/el/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/el/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Γενικά",
       "REPORTS": "Αναφορές",
       "CONVERSATION": "Συνομιλία",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Αλλαγή Αναδόχου",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Αλλαγή Ομάδας",
diff --git a/app/javascript/dashboard/i18n/locale/el/settings.json b/app/javascript/dashboard/i18n/locale/el/settings.json
index cbb48fac3..e63cbc8d2 100644
--- a/app/javascript/dashboard/i18n/locale/el/settings.json
+++ b/app/javascript/dashboard/i18n/locale/el/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Οι προτιμήσεις σας για τις ειδοποιήσεις ενημερώθηκαν",
diff --git a/app/javascript/dashboard/i18n/locale/es/bulkActions.json b/app/javascript/dashboard/i18n/locale/es/bulkActions.json
index 00c47a16a..72c40ad98 100644
--- a/app/javascript/dashboard/i18n/locale/es/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/es/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Cargando agentes",
     "UPDATE": {
       "CHANGE_STATUS": "Cambiar estado",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Posponer hasta la próxima respuesta.",
+      "SNOOZE_UNTIL": "Posponer",
       "UPDATE_SUCCESFUL": "El estado de la conversación se actualizó con éxito.",
       "UPDATE_FAILED": "No se han podido actualizar las conversaciones. Inténtalo de nuevo."
     },
diff --git a/app/javascript/dashboard/i18n/locale/es/contact.json b/app/javascript/dashboard/i18n/locale/es/contact.json
index 1c12c2094..5fb0bb5ce 100644
--- a/app/javascript/dashboard/i18n/locale/es/contact.json
+++ b/app/javascript/dashboard/i18n/locale/es/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Exportar contactos",
       "MESSAGE": "¿Está seguro que desea exportar todos los contactos?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Sí, exportar",
       "NO": "No, cancelar"
     }
diff --git a/app/javascript/dashboard/i18n/locale/es/generalSettings.json b/app/javascript/dashboard/i18n/locale/es/generalSettings.json
index 52bbf1fed..63a9b7b0b 100644
--- a/app/javascript/dashboard/i18n/locale/es/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/es/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Informes",
       "CONVERSATION": "Conversación",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Cambiar Asignado",
       "CHANGE_PRIORITY": "Cambiar prioridad",
       "CHANGE_TEAM": "Cambiar equipo",
diff --git a/app/javascript/dashboard/i18n/locale/es/settings.json b/app/javascript/dashboard/i18n/locale/es/settings.json
index 8c2220085..b03322a99 100644
--- a/app/javascript/dashboard/i18n/locale/es/settings.json
+++ b/app/javascript/dashboard/i18n/locale/es/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Sus preferencias de notificación se actualizaron correctamente",
diff --git a/app/javascript/dashboard/i18n/locale/fa/bulkActions.json b/app/javascript/dashboard/i18n/locale/fa/bulkActions.json
index 657a9622e..613790399 100644
--- a/app/javascript/dashboard/i18n/locale/fa/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/fa/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "بارگذاری ایجنت ها",
     "UPDATE": {
       "CHANGE_STATUS": "تغییر وضعیت",
-      "SNOOZE_UNTIL_NEXT_REPLY": "تا پاسخ بعدی به تعویق بی‌افتد.",
+      "SNOOZE_UNTIL": "به تعویق انداختن",
       "UPDATE_SUCCESFUL": "وضعیت گفتگو با موفقیت به روز شد.",
       "UPDATE_FAILED": "گفتگوها به روز نشدند، لطفا دوباره امتحان کنید."
     },
diff --git a/app/javascript/dashboard/i18n/locale/fa/contact.json b/app/javascript/dashboard/i18n/locale/fa/contact.json
index 6d6cef163..844c4b862 100644
--- a/app/javascript/dashboard/i18n/locale/fa/contact.json
+++ b/app/javascript/dashboard/i18n/locale/fa/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "خروجی گرفتن مخاطب ها",
       "MESSAGE": "آیا مطمئن هستید که می خواهید از همه مخاطبین خروجی بگیرید؟",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "بله، خروجی بگیر",
       "NO": "نه، انصراف"
     }
diff --git a/app/javascript/dashboard/i18n/locale/fa/datePicker.json b/app/javascript/dashboard/i18n/locale/fa/datePicker.json
index 890c4e88a..e6adf109f 100644
--- a/app/javascript/dashboard/i18n/locale/fa/datePicker.json
+++ b/app/javascript/dashboard/i18n/locale/fa/datePicker.json
@@ -1,13 +1,13 @@
 {
   "DATE_PICKER": {
     "APPLY_BUTTON": "درخواست دادن",
-    "CLEAR_BUTTON": "Clear",
+    "CLEAR_BUTTON": "پاک کردن",
     "DATE_RANGE_INPUT": {
-      "START": "Start Date",
-      "END": "End Date"
+      "START": "تاریخ شروع",
+      "END": "تاریخ پایان"
     },
     "DATE_RANGE_OPTIONS": {
-      "TITLE": "DATE RANGE",
+      "TITLE": "محدوده زمانی",
       "LAST_7_DAYS": "در ۷ روز گذشته",
       "LAST_30_DAYS": "در ۳۰ روز گذشته",
       "LAST_3_MONTHS": "۳ ماه گذشته",
diff --git a/app/javascript/dashboard/i18n/locale/fa/generalSettings.json b/app/javascript/dashboard/i18n/locale/fa/generalSettings.json
index d70922c6a..7c80079a3 100644
--- a/app/javascript/dashboard/i18n/locale/fa/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/fa/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "عمومی",
       "REPORTS": "گزارشات",
       "CONVERSATION": "گفتگو",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "اپراتور را تغییر دهید",
       "CHANGE_PRIORITY": "تغییر اولویت",
       "CHANGE_TEAM": "تیم را تغییر دهید",
diff --git a/app/javascript/dashboard/i18n/locale/fa/integrations.json b/app/javascript/dashboard/i18n/locale/fa/integrations.json
index 69d7c42b9..e7e92b2f3 100644
--- a/app/javascript/dashboard/i18n/locale/fa/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/fa/integrations.json
@@ -81,12 +81,12 @@
       "HELP_TEXT": {
         "TITLE": "استفاده از اسلک",
         "BODY": "<br/> <p> ما اکنون تمام مکالمات ورودی را در کانال <b><i> گفتگوهای مشتری </i> </b> داخل محل کار شما همگام سازی می کنیم. </p> <p> پاسخ به یک رشته مکالمه در کانال مکالمه <b><i> مشتری- مکالمات </ i> </b> از طریق برنامه پاسخی به مشتری ایجاد می کند. </ p> <p> پاسخ ها را با <b> <i> شروع کنید توجه: </i> </b> برای ایجاد یادداشت های خصوصی به جای پاسخ ها. </p> <p> اگر پاسخ دهنده در slack نمایه نماینده ای در برنامه تحت همان ایمیل داشته باشد ، پاسخ ها به همین ترتیب مرتبط می شوند. </ p> <p> وقتی ارسال کننده نمایه نماینده مرتبطی ندارد ، پاسخها از نمایه ربات انجام می شود. </p>",
-        "SELECTED": "selected"
+        "SELECTED": "انتخاب شد"
       },
       "SELECT_CHANNEL": {
-        "OPTION_LABEL": "Select a channel",
+        "OPTION_LABEL": "یک کانال انتخاب کنید",
         "UPDATE": "اعمال شود",
-        "BUTTON_TEXT": "Connect channel",
+        "BUTTON_TEXT": "اتصال کانال",
         "DESCRIPTION": "Your Slack workspace is now linked with Chatwoot. However, the integration is currently inactive. To activate the integration and connect a channel to Chatwoot, please click the button below.\n\n**Note:** If you are attempting to connect a private channel, add the Chatwoot app to the Slack channel before proceeding with this step.",
         "ATTENTION_REQUIRED": "Attention required",
         "EXPIRED": "Your Slack integration has expired. To continue receiving messages on Slack, please delete the integration and connect your workspace again."
@@ -106,7 +106,7 @@
       "AI_ASSIST": "دستیار هوش مصنوعی",
       "WITH_AI": " %{option} with AI ",
       "OPTIONS": {
-        "REPLY_SUGGESTION": "Reply Suggestion",
+        "REPLY_SUGGESTION": "پیشنهاد پاسخ",
         "SUMMARIZE": "Summarize",
         "REPHRASE": "Improve Writing",
         "FIX_SPELLING_GRAMMAR": "Fix Spelling and Grammar",
@@ -144,13 +144,13 @@
       "TONE": {
         "TITLE": "Tone",
         "OPTIONS": {
-          "PROFESSIONAL": "Professional",
+          "PROFESSIONAL": "حرفه‌ای",
           "FRIENDLY": "دوستانه"
         }
       },
       "BUTTONS": {
-        "GENERATE": "Generate",
-        "GENERATING": "Generating...",
+        "GENERATE": "تولید",
+        "GENERATING": "در حال تولید...",
         "CANCEL": "انصراف"
       },
       "GENERATE_ERROR": "There was an error processing the content, please try again"
diff --git a/app/javascript/dashboard/i18n/locale/fa/settings.json b/app/javascript/dashboard/i18n/locale/fa/settings.json
index 3285c824d..0f364dc91 100644
--- a/app/javascript/dashboard/i18n/locale/fa/settings.json
+++ b/app/javascript/dashboard/i18n/locale/fa/settings.json
@@ -10,7 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "رمز عبورتان عوض شد",
     "AFTER_EMAIL_CHANGED": "پروفایلتان با موفقیت تغییر یافت، اطلاعات ورود به سیستم تغییر کرده لذا لطفا مجددا به سیستم وارد شوید",
     "FORM": {
-      "PICTURE": "Profile Picture",
+      "PICTURE": "عکس نمایه",
       "AVATAR": "عکس پروفایل",
       "ERROR": "لطفا ایرادات ذکر شده را برطرف کنید",
       "REMOVE_IMAGE": "حذف",
@@ -65,7 +65,7 @@
         "NOTE": "اعلان های صوتی را در داشبورد برای پیام ها و مکالمات جدید فعال کنید.",
         "ALERT_TYPES": {
           "NONE": "هیچکدام",
-          "MINE": "Assigned",
+          "MINE": "اختصاص داده",
           "ALL": "همه"
         },
         "ALERT_TYPE": {
@@ -96,8 +96,8 @@
         "SLA_MISSED_RESOLUTION": "هر وقت گفتگویی سیاست SLA مربوط به زمان حل موضوع را نقض کرد ایمیل ارسال کن"
       },
       "NOTIFICATIONS": {
-        "TITLE": "Notification preferences",
-        "TYPE_TITLE": "Notification type",
+        "TITLE": "تنظیمات آگاه‌سازی",
+        "TYPE_TITLE": "نوع آگاه‌سازی",
         "EMAIL": "ایمیل",
         "PUSH": "Push notification",
         "TYPES": {
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "تغییرات تنظیمات اعلامیه‌ها با موفقیت ثبت شد",
diff --git a/app/javascript/dashboard/i18n/locale/fi/bulkActions.json b/app/javascript/dashboard/i18n/locale/fi/bulkActions.json
index 7bb45133f..72705e8b1 100644
--- a/app/javascript/dashboard/i18n/locale/fi/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/fi/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/fi/contact.json b/app/javascript/dashboard/i18n/locale/fi/contact.json
index 3a4a15e09..599fcf56f 100644
--- a/app/javascript/dashboard/i18n/locale/fi/contact.json
+++ b/app/javascript/dashboard/i18n/locale/fi/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/fi/generalSettings.json b/app/javascript/dashboard/i18n/locale/fi/generalSettings.json
index beea6efac..6df26953f 100644
--- a/app/javascript/dashboard/i18n/locale/fi/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/fi/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Raportit",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/fi/settings.json b/app/javascript/dashboard/i18n/locale/fi/settings.json
index 36f0e8a04..6918a7eb9 100644
--- a/app/javascript/dashboard/i18n/locale/fi/settings.json
+++ b/app/javascript/dashboard/i18n/locale/fi/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Ilmoitusasetuksesi päivitetään onnistuneesti",
diff --git a/app/javascript/dashboard/i18n/locale/fr/bulkActions.json b/app/javascript/dashboard/i18n/locale/fr/bulkActions.json
index 485b02c0e..8a2591413 100644
--- a/app/javascript/dashboard/i18n/locale/fr/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/fr/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Chargement des agents",
     "UPDATE": {
       "CHANGE_STATUS": "Changer le statut",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Reporté jusqu'à la prochaine réponse.",
+      "SNOOZE_UNTIL": "Reporter",
       "UPDATE_SUCCESFUL": "Le statut de la conversation a été mis à jour avec succès.",
       "UPDATE_FAILED": "Impossible de mettre à jour les conversations, veuillez réessayer."
     },
diff --git a/app/javascript/dashboard/i18n/locale/fr/contact.json b/app/javascript/dashboard/i18n/locale/fr/contact.json
index 622a7a28e..a15cb65cf 100644
--- a/app/javascript/dashboard/i18n/locale/fr/contact.json
+++ b/app/javascript/dashboard/i18n/locale/fr/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Exporter les contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/fr/generalSettings.json b/app/javascript/dashboard/i18n/locale/fr/generalSettings.json
index e35100090..87d60620f 100644
--- a/app/javascript/dashboard/i18n/locale/fr/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/fr/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Général",
       "REPORTS": "Rapports",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Changer de responsable",
       "CHANGE_PRIORITY": "Modifier la priorité",
       "CHANGE_TEAM": "Changer d’équipe",
diff --git a/app/javascript/dashboard/i18n/locale/fr/settings.json b/app/javascript/dashboard/i18n/locale/fr/settings.json
index c5bf5d1b9..379b4e182 100644
--- a/app/javascript/dashboard/i18n/locale/fr/settings.json
+++ b/app/javascript/dashboard/i18n/locale/fr/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Vos préférences de notifications ont été mises à jour avec succès",
diff --git a/app/javascript/dashboard/i18n/locale/he/bulkActions.json b/app/javascript/dashboard/i18n/locale/he/bulkActions.json
index d8c7c12e4..6f138be06 100644
--- a/app/javascript/dashboard/i18n/locale/he/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/he/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "טוען סוכנים",
     "UPDATE": {
       "CHANGE_STATUS": "שנה סטאטוס",
-      "SNOOZE_UNTIL_NEXT_REPLY": "נדנד עד התגובה הבאה.",
+      "SNOOZE_UNTIL": "נודניק",
       "UPDATE_SUCCESFUL": "סטאטוס השיחה שונה בהצלחה.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/he/contact.json b/app/javascript/dashboard/i18n/locale/he/contact.json
index ed10c4fad..9354c8642 100644
--- a/app/javascript/dashboard/i18n/locale/he/contact.json
+++ b/app/javascript/dashboard/i18n/locale/he/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/he/generalSettings.json b/app/javascript/dashboard/i18n/locale/he/generalSettings.json
index 0833b47ac..b4e7d1580 100644
--- a/app/javascript/dashboard/i18n/locale/he/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/he/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "כללי",
       "REPORTS": "דוחות",
       "CONVERSATION": "שיחה",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "שנה מוקצה",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "להחליף קבוצה",
diff --git a/app/javascript/dashboard/i18n/locale/he/settings.json b/app/javascript/dashboard/i18n/locale/he/settings.json
index 7b05c4217..6bb85c95d 100644
--- a/app/javascript/dashboard/i18n/locale/he/settings.json
+++ b/app/javascript/dashboard/i18n/locale/he/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "העדפות ההתראות עודכנו בהצלחה",
diff --git a/app/javascript/dashboard/i18n/locale/hi/bulkActions.json b/app/javascript/dashboard/i18n/locale/hi/bulkActions.json
index 6af8316e9..fe7c8de4a 100644
--- a/app/javascript/dashboard/i18n/locale/hi/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/hi/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/hi/contact.json b/app/javascript/dashboard/i18n/locale/hi/contact.json
index 072322f03..7a4a3af37 100644
--- a/app/javascript/dashboard/i18n/locale/hi/contact.json
+++ b/app/javascript/dashboard/i18n/locale/hi/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/hi/generalSettings.json b/app/javascript/dashboard/i18n/locale/hi/generalSettings.json
index a252d776f..10b72907b 100644
--- a/app/javascript/dashboard/i18n/locale/hi/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/hi/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Reports",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/hi/settings.json b/app/javascript/dashboard/i18n/locale/hi/settings.json
index 94dfcd6c5..fc8d99827 100644
--- a/app/javascript/dashboard/i18n/locale/hi/settings.json
+++ b/app/javascript/dashboard/i18n/locale/hi/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
diff --git a/app/javascript/dashboard/i18n/locale/hr/bulkActions.json b/app/javascript/dashboard/i18n/locale/hr/bulkActions.json
index 6af8316e9..fe7c8de4a 100644
--- a/app/javascript/dashboard/i18n/locale/hr/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/hr/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/hr/contact.json b/app/javascript/dashboard/i18n/locale/hr/contact.json
index 5458f3dbc..ba36b5118 100644
--- a/app/javascript/dashboard/i18n/locale/hr/contact.json
+++ b/app/javascript/dashboard/i18n/locale/hr/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/hr/generalSettings.json b/app/javascript/dashboard/i18n/locale/hr/generalSettings.json
index 588262c7c..fe625da3c 100644
--- a/app/javascript/dashboard/i18n/locale/hr/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/hr/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Reports",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Promjena prioriteta",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/hr/settings.json b/app/javascript/dashboard/i18n/locale/hr/settings.json
index f3769ad60..2c65d0245 100644
--- a/app/javascript/dashboard/i18n/locale/hr/settings.json
+++ b/app/javascript/dashboard/i18n/locale/hr/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
diff --git a/app/javascript/dashboard/i18n/locale/hu/bulkActions.json b/app/javascript/dashboard/i18n/locale/hu/bulkActions.json
index c57da4956..e8c8e8ebf 100644
--- a/app/javascript/dashboard/i18n/locale/hu/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/hu/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Ügynökök betöltése",
     "UPDATE": {
       "CHANGE_STATUS": "Státusz változtatása",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Alvómód a következő válaszig.",
+      "SNOOZE_UNTIL": "Halasztás",
       "UPDATE_SUCCESFUL": "Beszélgetés státusza sikeresen frissítve ",
       "UPDATE_FAILED": "Nem sikerült frissíteni a beszélgetéseket. Kérjük, próbálja újra."
     },
diff --git a/app/javascript/dashboard/i18n/locale/hu/contact.json b/app/javascript/dashboard/i18n/locale/hu/contact.json
index eec799933..7ba9a6d8a 100644
--- a/app/javascript/dashboard/i18n/locale/hu/contact.json
+++ b/app/javascript/dashboard/i18n/locale/hu/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Kontaktok exportálása",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/hu/generalSettings.json b/app/javascript/dashboard/i18n/locale/hu/generalSettings.json
index b725d644a..09a23508d 100644
--- a/app/javascript/dashboard/i18n/locale/hu/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/hu/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Általános",
       "REPORTS": "Jelentések",
       "CONVERSATION": "Beszélgetés",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Felelős megváltoztatása",
       "CHANGE_PRIORITY": "Prioritás megváltoztatása",
       "CHANGE_TEAM": "Csapat megváltoztatása",
diff --git a/app/javascript/dashboard/i18n/locale/hu/settings.json b/app/javascript/dashboard/i18n/locale/hu/settings.json
index 83ffe3d29..80e9ac2a3 100644
--- a/app/javascript/dashboard/i18n/locale/hu/settings.json
+++ b/app/javascript/dashboard/i18n/locale/hu/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Az értesítési beállításaid sikeresen frissítve",
diff --git a/app/javascript/dashboard/i18n/locale/hy/bulkActions.json b/app/javascript/dashboard/i18n/locale/hy/bulkActions.json
index 6af8316e9..fe7c8de4a 100644
--- a/app/javascript/dashboard/i18n/locale/hy/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/hy/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/hy/contact.json b/app/javascript/dashboard/i18n/locale/hy/contact.json
index 072322f03..7a4a3af37 100644
--- a/app/javascript/dashboard/i18n/locale/hy/contact.json
+++ b/app/javascript/dashboard/i18n/locale/hy/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/hy/generalSettings.json b/app/javascript/dashboard/i18n/locale/hy/generalSettings.json
index a252d776f..10b72907b 100644
--- a/app/javascript/dashboard/i18n/locale/hy/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/hy/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Reports",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/hy/settings.json b/app/javascript/dashboard/i18n/locale/hy/settings.json
index 32d866538..4dca590e9 100644
--- a/app/javascript/dashboard/i18n/locale/hy/settings.json
+++ b/app/javascript/dashboard/i18n/locale/hy/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
diff --git a/app/javascript/dashboard/i18n/locale/id/bulkActions.json b/app/javascript/dashboard/i18n/locale/id/bulkActions.json
index 2390ca58f..2f07fe8a0 100644
--- a/app/javascript/dashboard/i18n/locale/id/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/id/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Sedang memuat agen",
     "UPDATE": {
       "CHANGE_STATUS": "Ubah status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Tunda hingga balasan berikutnya.",
+      "SNOOZE_UNTIL": "Tunda",
       "UPDATE_SUCCESFUL": "Status percakapan berhasil diperbarui.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/id/contact.json b/app/javascript/dashboard/i18n/locale/id/contact.json
index fb40a7ec5..d9eb8c2dc 100644
--- a/app/javascript/dashboard/i18n/locale/id/contact.json
+++ b/app/javascript/dashboard/i18n/locale/id/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Ekspor Kontak",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/id/generalSettings.json b/app/javascript/dashboard/i18n/locale/id/generalSettings.json
index d703c99b5..4327e5a70 100644
--- a/app/javascript/dashboard/i18n/locale/id/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/id/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Umum",
       "REPORTS": "Laporan",
       "CONVERSATION": "Percakapan",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Ubah Penerima Tugas",
       "CHANGE_PRIORITY": "Ubah Prioritas",
       "CHANGE_TEAM": "Ubah Tim",
diff --git a/app/javascript/dashboard/i18n/locale/id/settings.json b/app/javascript/dashboard/i18n/locale/id/settings.json
index 83fdadb9a..18b143847 100644
--- a/app/javascript/dashboard/i18n/locale/id/settings.json
+++ b/app/javascript/dashboard/i18n/locale/id/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Preferensi notifikasi Anda berhasil diperbarui",
diff --git a/app/javascript/dashboard/i18n/locale/is/bulkActions.json b/app/javascript/dashboard/i18n/locale/is/bulkActions.json
index dbdb2d970..fbdab2cdb 100644
--- a/app/javascript/dashboard/i18n/locale/is/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/is/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/is/contact.json b/app/javascript/dashboard/i18n/locale/is/contact.json
index e185ec27e..507ca4664 100644
--- a/app/javascript/dashboard/i18n/locale/is/contact.json
+++ b/app/javascript/dashboard/i18n/locale/is/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/is/generalSettings.json b/app/javascript/dashboard/i18n/locale/is/generalSettings.json
index 8c6e8d395..02e892c26 100644
--- a/app/javascript/dashboard/i18n/locale/is/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/is/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Almennar",
       "REPORTS": "Skýrslur",
       "CONVERSATION": "Samtal",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Breyta úthlutun",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Breyta Teymi",
diff --git a/app/javascript/dashboard/i18n/locale/is/settings.json b/app/javascript/dashboard/i18n/locale/is/settings.json
index e1dfb6947..32acdec20 100644
--- a/app/javascript/dashboard/i18n/locale/is/settings.json
+++ b/app/javascript/dashboard/i18n/locale/is/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Tilkynningarstillingarnar þínar hafa verið uppfærðar",
diff --git a/app/javascript/dashboard/i18n/locale/it/bulkActions.json b/app/javascript/dashboard/i18n/locale/it/bulkActions.json
index 5a4465ac5..320d61f81 100644
--- a/app/javascript/dashboard/i18n/locale/it/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/it/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Caricamento agenti",
     "UPDATE": {
       "CHANGE_STATUS": "Cambia stato",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Posticipa fino alla prossima risposta.",
+      "SNOOZE_UNTIL": "Posticipa",
       "UPDATE_SUCCESFUL": "Stato della conversazione aggiornata correttamente.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/it/contact.json b/app/javascript/dashboard/i18n/locale/it/contact.json
index 0db4acc70..02e813746 100644
--- a/app/javascript/dashboard/i18n/locale/it/contact.json
+++ b/app/javascript/dashboard/i18n/locale/it/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/it/generalSettings.json b/app/javascript/dashboard/i18n/locale/it/generalSettings.json
index 9041bc210..ee72c3e97 100644
--- a/app/javascript/dashboard/i18n/locale/it/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/it/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Generale",
       "REPORTS": "Rapporti",
       "CONVERSATION": "Conversazioni",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Cambia assegnatario",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Cambia Team",
diff --git a/app/javascript/dashboard/i18n/locale/it/settings.json b/app/javascript/dashboard/i18n/locale/it/settings.json
index 2bce9004b..7f3ff3627 100644
--- a/app/javascript/dashboard/i18n/locale/it/settings.json
+++ b/app/javascript/dashboard/i18n/locale/it/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Le preferenze per le notifiche sono state aggiornate con successo",
diff --git a/app/javascript/dashboard/i18n/locale/ja/bulkActions.json b/app/javascript/dashboard/i18n/locale/ja/bulkActions.json
index 029b191a9..223ceeb87 100644
--- a/app/javascript/dashboard/i18n/locale/ja/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/ja/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "エージェントを読み込む",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "スヌーズ",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/ja/contact.json b/app/javascript/dashboard/i18n/locale/ja/contact.json
index 339864d34..20a70df5b 100644
--- a/app/javascript/dashboard/i18n/locale/ja/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ja/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/ja/generalSettings.json b/app/javascript/dashboard/i18n/locale/ja/generalSettings.json
index 0127bf42c..df9e36055 100644
--- a/app/javascript/dashboard/i18n/locale/ja/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ja/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "レポート",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/ja/settings.json b/app/javascript/dashboard/i18n/locale/ja/settings.json
index ff3472b0a..ddac71cdb 100644
--- a/app/javascript/dashboard/i18n/locale/ja/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ja/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "通知設定が正常に更新されました",
diff --git a/app/javascript/dashboard/i18n/locale/ka/bulkActions.json b/app/javascript/dashboard/i18n/locale/ka/bulkActions.json
index 6af8316e9..fe7c8de4a 100644
--- a/app/javascript/dashboard/i18n/locale/ka/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/ka/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/ka/contact.json b/app/javascript/dashboard/i18n/locale/ka/contact.json
index 072322f03..7a4a3af37 100644
--- a/app/javascript/dashboard/i18n/locale/ka/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ka/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/ka/generalSettings.json b/app/javascript/dashboard/i18n/locale/ka/generalSettings.json
index a252d776f..10b72907b 100644
--- a/app/javascript/dashboard/i18n/locale/ka/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ka/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Reports",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/ka/settings.json b/app/javascript/dashboard/i18n/locale/ka/settings.json
index 94dfcd6c5..fc8d99827 100644
--- a/app/javascript/dashboard/i18n/locale/ka/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ka/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
diff --git a/app/javascript/dashboard/i18n/locale/ko/bulkActions.json b/app/javascript/dashboard/i18n/locale/ko/bulkActions.json
index bf75d9399..2a774aecd 100644
--- a/app/javascript/dashboard/i18n/locale/ko/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/ko/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/ko/contact.json b/app/javascript/dashboard/i18n/locale/ko/contact.json
index b813ff087..a73b63deb 100644
--- a/app/javascript/dashboard/i18n/locale/ko/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ko/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/ko/generalSettings.json b/app/javascript/dashboard/i18n/locale/ko/generalSettings.json
index 2dc7b730a..a2eb25cd7 100644
--- a/app/javascript/dashboard/i18n/locale/ko/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ko/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "보고서",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/ko/settings.json b/app/javascript/dashboard/i18n/locale/ko/settings.json
index 8608e43c3..b8628279f 100644
--- a/app/javascript/dashboard/i18n/locale/ko/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ko/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "알림 기본 설정이 성공적으로 업데이트됨",
diff --git a/app/javascript/dashboard/i18n/locale/lt/bulkActions.json b/app/javascript/dashboard/i18n/locale/lt/bulkActions.json
index 976da20db..b89464acd 100644
--- a/app/javascript/dashboard/i18n/locale/lt/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/lt/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Agentai užkraunami",
     "UPDATE": {
       "CHANGE_STATUS": "Pakeisti būseną",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Atidėti iki kito atsakymo.",
+      "SNOOZE_UNTIL": "Atidėti",
       "UPDATE_SUCCESFUL": "Pokalbio būsena atnaujinta sėkmingai.",
       "UPDATE_FAILED": "Nepavyko atnaujinti pokalbių. Bandykite dar kartą."
     },
diff --git a/app/javascript/dashboard/i18n/locale/lt/contact.json b/app/javascript/dashboard/i18n/locale/lt/contact.json
index 9709ab56e..fa49f9749 100644
--- a/app/javascript/dashboard/i18n/locale/lt/contact.json
+++ b/app/javascript/dashboard/i18n/locale/lt/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Eksportuoti Kontaktus",
       "MESSAGE": "Ar esate tikri, kad norite išeksportuoti visus kontaktus?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Taip, išeksportuoti",
       "NO": "Ne, atšaukti"
     }
diff --git a/app/javascript/dashboard/i18n/locale/lt/generalSettings.json b/app/javascript/dashboard/i18n/locale/lt/generalSettings.json
index 1b38b0141..b3488d4d0 100644
--- a/app/javascript/dashboard/i18n/locale/lt/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/lt/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Pagrindinis",
       "REPORTS": "Ataskaitos",
       "CONVERSATION": "Pokalbis",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Pakeisti Priskirtąjį",
       "CHANGE_PRIORITY": "Pakeisti Prioritetą",
       "CHANGE_TEAM": "Pakeisti Komandą",
diff --git a/app/javascript/dashboard/i18n/locale/lt/settings.json b/app/javascript/dashboard/i18n/locale/lt/settings.json
index defb2a1f9..e1e9a17e8 100644
--- a/app/javascript/dashboard/i18n/locale/lt/settings.json
+++ b/app/javascript/dashboard/i18n/locale/lt/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Jūsų perspėjimų nuostatos sėkmingai atnaujintos",
diff --git a/app/javascript/dashboard/i18n/locale/lv/bulkActions.json b/app/javascript/dashboard/i18n/locale/lv/bulkActions.json
index a2ad9bfb9..42b88f9c4 100644
--- a/app/javascript/dashboard/i18n/locale/lv/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/lv/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Notiek aģentu ielāde",
     "UPDATE": {
       "CHANGE_STATUS": "Mainīt statusu",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Atlikt līdz nākamajai atbildei.",
+      "SNOOZE_UNTIL": "Atlikt",
       "UPDATE_SUCCESFUL": "Sarunas statuss ir veiksmīgi atjaunināts.",
       "UPDATE_FAILED": "Neizdevās atjaunināt sarunas. Lūdzu mēģiniet vēlreiz."
     },
diff --git a/app/javascript/dashboard/i18n/locale/lv/contact.json b/app/javascript/dashboard/i18n/locale/lv/contact.json
index b472ad361..f14e91958 100644
--- a/app/javascript/dashboard/i18n/locale/lv/contact.json
+++ b/app/javascript/dashboard/i18n/locale/lv/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Eksportēt Kontaktpersonas",
       "MESSAGE": "Vai vēlaties eksportēt visas kontaktpersonas?",
+      "FILTERED_MESSAGE": "Vai tiešām vēlaties eksportēt visas filtrētās kontaktpersonas?",
       "YES": "Jā, Eksportēt",
       "NO": "Nē, Atcelt"
     }
diff --git a/app/javascript/dashboard/i18n/locale/lv/datePicker.json b/app/javascript/dashboard/i18n/locale/lv/datePicker.json
index 264c4402b..b1e7894ab 100644
--- a/app/javascript/dashboard/i18n/locale/lv/datePicker.json
+++ b/app/javascript/dashboard/i18n/locale/lv/datePicker.json
@@ -1,13 +1,13 @@
 {
   "DATE_PICKER": {
     "APPLY_BUTTON": "Pielietot",
-    "CLEAR_BUTTON": "Clear",
+    "CLEAR_BUTTON": "Notīrīt",
     "DATE_RANGE_INPUT": {
-      "START": "Start Date",
-      "END": "End Date"
+      "START": "Sākuma Datums",
+      "END": "Beigu Datums"
     },
     "DATE_RANGE_OPTIONS": {
-      "TITLE": "DATE RANGE",
+      "TITLE": "DATUMU DIAPAZONS",
       "LAST_7_DAYS": "Pēdējās 7 dienas",
       "LAST_30_DAYS": "Pēdējās 30 dienas",
       "LAST_3_MONTHS": "Pēdējie 3 mēneši",
diff --git a/app/javascript/dashboard/i18n/locale/lv/generalSettings.json b/app/javascript/dashboard/i18n/locale/lv/generalSettings.json
index cda081602..860edb902 100644
--- a/app/javascript/dashboard/i18n/locale/lv/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/lv/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Vispārēji",
       "REPORTS": "Pārskati",
       "CONVERSATION": "Saruna",
+      "BULK_ACTIONS": "Lielapjoma Darbības",
       "CHANGE_ASSIGNEE": "Mainīt Pilnvaroto",
       "CHANGE_PRIORITY": "Mainīt prioritāti",
       "CHANGE_TEAM": "Mainīt Komandu",
diff --git a/app/javascript/dashboard/i18n/locale/lv/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/lv/inboxMgmt.json
index f51bb773c..e39f07ee5 100644
--- a/app/javascript/dashboard/i18n/locale/lv/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/lv/inboxMgmt.json
@@ -22,7 +22,7 @@
         "body": "Pievienojiet aģentus izveidotajai iesūtnei."
       },
       {
-        "title": "Voilà!",
+        "title": "Gatavs!",
         "route": "settings_inbox_finish",
         "body": "Jūs varat sākt darboties!"
       }
@@ -43,7 +43,7 @@
         "CHOOSE_PLACEHOLDER": "Izvēlieties lapu no saraksta",
         "INBOX_NAME": "Iesūtnes Nosaukums",
         "ADD_NAME": "Pievienojiet savas iesūtnes nosaukumu",
-        "PICK_NAME": "Pick a Name for your Inbox",
+        "PICK_NAME": "Lūdzu ievadiet Iesūtnes nosaukumu",
         "PICK_A_VALUE": "Izvēlieties vērtību"
       },
       "TWITTER": {
@@ -62,7 +62,7 @@
         },
         "CHANNEL_WEBHOOK_URL": {
           "LABEL": "Webhook URL",
-          "PLACEHOLDER": "Please enter your Webhook URL",
+          "PLACEHOLDER": "Lūdzu ievadiet Webhook URL",
           "ERROR": "Lūdzu, ievadiet derīgu URL"
         },
         "CHANNEL_DOMAIN": {
@@ -175,12 +175,12 @@
           },
           "API_KEY": {
             "LABEL": "API atslēga",
-            "PLACEHOLDER": "Please enter your Bandwidth API Key",
+            "PLACEHOLDER": "Lūdzu ievadiet Bandwidth API Key",
             "ERROR": "Šis lauks ir nepieciešams"
           },
           "API_SECRET": {
             "LABEL": "API Secret",
-            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
+            "PLACEHOLDER": "Lūdzu ievadiet Bandwidth API Secret",
             "ERROR": "Šis lauks ir nepieciešams"
           },
           "APPLICATION_ID": {
@@ -239,7 +239,7 @@
         },
         "WEBHOOK_VERIFY_TOKEN": {
           "LABEL": "Webhook Pārbaudes Token",
-          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
+          "PLACEHOLDER": "Ievadiet verifikācijas token, ko vēlaties izmantot priekš Facebook webhook.",
           "ERROR": "Lūdzu, ievadiet derīgu vērtību."
         },
         "API_KEY": {
@@ -269,7 +269,7 @@
         },
         "WEBHOOK_URL": {
           "LABEL": "Webhook URL",
-          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
+          "SUBTITLE": "Konfigurēt URL, kurā vēlaties saņemt notikumu atzvanus.",
           "PLACEHOLDER": "Webhook URL"
         },
         "SUBMIT_BUTTON": "Izveidot API kanālu",
@@ -279,7 +279,7 @@
       },
       "EMAIL_CHANNEL": {
         "TITLE": "E-pasta Kanāls",
-        "DESC": "Integrate your email inbox.",
+        "DESC": "Integrēt sava e-pasta iesūtni.",
         "CHANNEL_NAME": {
           "LABEL": "Kanāla Nosaukums",
           "PLACEHOLDER": "Lūdzu, ievadiet kanāla nosaukumu",
@@ -345,7 +345,7 @@
       "AGENTS": {
         "TITLE": "Aģenti",
         "DESC": "Šeit Jūs varat pievienot aģentus, lai pārvaldītu savu jaunizveidoto iesūtni. Tikai šiem atlasītajiem aģentiem būs piekļuve Jūsu iesūtnei. Aģenti, kas neietilpst šajā iesūtnē, nevarēs redzēt ziņojumus vai atbildēt uz ziņojumiem šajā iesūtnē, kad būs pierakstījušies sistēmā. <br> <b>PS:</b> Ja jums kā administratoram ir nepieciešama piekļuve pie visām iesūtnēm, jums ir jāpievieno sevi kā aģentu visām izveidotajām iesūtnēm.",
-        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
+        "VALIDATION_ERROR": "Pievienojiet savai jaunajai iesūtnei vismaz vienu aģentu",
         "PICK_AGENTS": "Izvēlieties aģentus priekš iesūtnes"
       },
       "DETAILS": {
@@ -406,7 +406,7 @@
       },
       "SENDER_NAME_SECTION": {
         "TITLE": "Sūtītāja vārds",
-        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Izvēlieties vārdu, kas tiks rādīts jūsu klientam, saņemot e-pasta ziņojumus no jūsu aģentiem.",
         "FOR_EG": "Piemēram:",
         "FRIENDLY": {
           "TITLE": "Draudzīgs",
@@ -508,7 +508,7 @@
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Atļaut ziņojumus pēc sarunas pabeigšanas",
       "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Ļaut galalietotājiem sūtīt ziņojumus pat pēc sarunas atrisināšanas.",
       "WHATSAPP_SECTION_SUBHEADER": "Šī API atslēga tiek izmantota integrācijai ar WhatsApp API.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Ievadiet jauno API atslēgu, kas tiks izmantota integrācijai ar WhatsApp API.",
       "WHATSAPP_SECTION_TITLE": "API atslēga",
       "WHATSAPP_SECTION_UPDATE_TITLE": "Atjaunināt API atslēgu",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Ievadiet šeit jauno API atslēgu",
@@ -585,7 +585,7 @@
       "NOTE_TEXT": "Lai iespējotu SMTP, lūdzu, nokonfigurējiet IMAP.",
       "UPDATE": "Atjaunināt IMAP iestatījumus",
       "TOGGLE_AVAILABILITY": "Iespējot IMAP konfigurāciju šai iesūtnei",
-      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
+      "TOGGLE_HELP": "Iespējojot IMAP, lietotājs varēs saņemt e-pastu",
       "EDIT": {
         "SUCCESS_MESSAGE": "IMAP iestatījumi ir veiksmīgi atjaunināti",
         "ERROR_MESSAGE": "Nevar atjaunināt IMAP iestatījumus"
diff --git a/app/javascript/dashboard/i18n/locale/lv/report.json b/app/javascript/dashboard/i18n/locale/lv/report.json
index 97d3b886b..5677165c7 100644
--- a/app/javascript/dashboard/i18n/locale/lv/report.json
+++ b/app/javascript/dashboard/i18n/locale/lv/report.json
@@ -140,7 +140,7 @@
     ],
     "BUSINESS_HOURS": "Darba Laiks",
     "FILTER_ACTIONS": {
-      "CLEAR_FILTER": "Clear filter",
+      "CLEAR_FILTER": "Notīrīt filtru",
       "EMPTY_LIST": "Nav atrasts"
     }
   },
@@ -518,13 +518,13 @@
     "DOWNLOAD_FAILED": "Neizdevās lejupielādēt SLA atskaites",
     "DROPDOWN": {
       "ADD_FIlTER": "Pievienot filtru",
-      "CLEAR_ALL": "Clear all",
-      "CLEAR_FILTER": "Clear filter",
+      "CLEAR_ALL": "Notīrīt visu",
+      "CLEAR_FILTER": "Notīrīt filtru",
       "EMPTY_LIST": "Nav atrasts",
-      "NO_FILTER": "No filters available",
-      "SEARCH": "Search filter",
+      "NO_FILTER": "Nav pieejami filtri",
+      "SEARCH": "Meklēšanas filtrs",
       "INPUT_PLACEHOLDER": {
-        "SLA": "SLA name",
+        "SLA": "SLA nosaukums",
         "AGENTS": "Aģenta vārds",
         "INBOXES": "Iesūtnes nosaukums",
         "LABELS": "Etiķetes nosaukums",
diff --git a/app/javascript/dashboard/i18n/locale/lv/settings.json b/app/javascript/dashboard/i18n/locale/lv/settings.json
index 8b048b846..f3a0b36da 100644
--- a/app/javascript/dashboard/i18n/locale/lv/settings.json
+++ b/app/javascript/dashboard/i18n/locale/lv/settings.json
@@ -10,7 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "Jūsu parole ir veiksmīgi nomainīta",
     "AFTER_EMAIL_CHANGED": "Jūsu profils ir veiksmīgi atjaunināts. Lūdzu, atkārtoti pierakstieties, jo Jūsu akreditācijas dati ir mainīti",
     "FORM": {
-      "PICTURE": "Profile Picture",
+      "PICTURE": "Profila Attēls",
       "AVATAR": "Profila Attēls",
       "ERROR": "Lūdzu, izlabojiet veidlapas kļūdas",
       "REMOVE_IMAGE": "Noņemt",
@@ -65,11 +65,11 @@
         "NOTE": "Iespējot audio paziņojumus informācijas panelī jauniem ziņojumiem un sarunām.",
         "ALERT_TYPES": {
           "NONE": "Nav",
-          "MINE": "Assigned",
+          "MINE": "Piešķirts",
           "ALL": "Visi"
         },
         "ALERT_TYPE": {
-          "TITLE": "Alert events for conversations:",
+          "TITLE": "Brīdinājuma notikumi sarunām:",
           "NONE": "Nav",
           "ASSIGNED": "Piešķirtās Sarunas",
           "ALL_CONVERSATIONS": "Visas Sarunas"
@@ -96,20 +96,21 @@
         "SLA_MISSED_RESOLUTION": "Nosūtīt e-pasta paziņojumus, ja sarunā tiek nokavēts atrisināšanas SLA"
       },
       "NOTIFICATIONS": {
-        "TITLE": "Notification preferences",
-        "TYPE_TITLE": "Notification type",
+        "TITLE": "Paziņojumu preferences",
+        "TYPE_TITLE": "Paziņojuma veids",
         "EMAIL": "E-pasts",
-        "PUSH": "Push notification",
+        "PUSH": "Push paziņojums",
         "TYPES": {
-          "CONVERSATION_CREATED": "A new conversation is created",
-          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
-          "CONVERSATION_MENTION": "You are mentioned in a conversation",
-          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
-          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
-          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
-          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
-          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+          "CONVERSATION_CREATED": "Tiek izveidota jauna saruna",
+          "CONVERSATION_ASSIGNED": "Jums ir piešķirta saruna",
+          "CONVERSATION_MENTION": "Jūs esat pieminēts sarunā",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "Piešķirtajā sarunā ir izveidots jauns ziņojums",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Dalības sarunā ir izveidots jauns ziņojums",
+          "SLA_MISSED_FIRST_RESPONSE": "Sarunā ir nokavēts pirmās atbildes SLA",
+          "SLA_MISSED_NEXT_RESPONSE": "Sarunā ir nokavēts nākamās atbildes SLA",
+          "SLA_MISSED_RESOLUTION": "Sarunā ir nokavēts atrisināšanas SLA"
+        },
+        "BROWSER_PERMISSION": "Iespējojiet push paziņojumus savā pārlūkprogrammā, lai varētu tos saņemt"
       },
       "API": {
         "UPDATE_SUCCESS": "Jūsu paziņojumu preferences ir veiksmīgi atjauninātas",
diff --git a/app/javascript/dashboard/i18n/locale/lv/sla.json b/app/javascript/dashboard/i18n/locale/lv/sla.json
index c98c64215..405c19057 100644
--- a/app/javascript/dashboard/i18n/locale/lv/sla.json
+++ b/app/javascript/dashboard/i18n/locale/lv/sla.json
@@ -7,16 +7,16 @@
     "LEARN_MORE": "Uzzināt vairāk par SLA",
     "LOADING": "Notiek SLA iegūšana",
     "PAYWALL": {
-      "TITLE": "Upgrade to create SLAs",
-      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
-      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
-      "UPGRADE_NOW": "Upgrade now",
-      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+      "TITLE": "Pārejiet uz maksas versiju, lai izveidotu SLA",
+      "AVAILABLE_ON": "SLA funkcija ir pieejama tikai Business un Enterprise versijās.",
+      "UPGRADE_PROMPT": "Pārejiet uz maksas versiju, lai iegūtu piekļuvi pie papildu funkcijām. Piemēram: komandas pārvaldībai, automatizācijai, pielāgotiem atribūtiem, un citām.",
+      "UPGRADE_NOW": "Pāriet uz maksas versiju tagad",
+      "CANCEL_ANYTIME": "Jūs varat jebkurā laikā mainīt vai atcelt savu versiju"
     },
     "ENTERPRISE_PAYWALL": {
-      "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
-      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
-      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      "AVAILABLE_ON": "SLA funkcija ir pieejama tikai maksas versijās.",
+      "UPGRADE_PROMPT": "Pārejiet uz maksas versiju, lai piekļūtu papildu funkcijām. Piemēram: audita žurnāliem, aģentu kapacitātei, un citām.",
+      "ASK_ADMIN": "Lai pārietu uz maksas versiju, lūdzu sazinieties ar savu administratoru."
     },
     "LIST": {
       "404": "Šim kontam nav piesaistīti SLA līgumi.",
diff --git a/app/javascript/dashboard/i18n/locale/ml/bulkActions.json b/app/javascript/dashboard/i18n/locale/ml/bulkActions.json
index 54c937673..47c320750 100644
--- a/app/javascript/dashboard/i18n/locale/ml/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/ml/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/ml/contact.json b/app/javascript/dashboard/i18n/locale/ml/contact.json
index b294c5a6e..ccf5b3f03 100644
--- a/app/javascript/dashboard/i18n/locale/ml/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ml/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/ml/generalSettings.json b/app/javascript/dashboard/i18n/locale/ml/generalSettings.json
index 220e515ce..71cb85b6b 100644
--- a/app/javascript/dashboard/i18n/locale/ml/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ml/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "റിപ്പോർട്ടുകൾ",
       "CONVERSATION": "സംഭാഷണം",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/ml/settings.json b/app/javascript/dashboard/i18n/locale/ml/settings.json
index 4cd42699c..834022d9c 100644
--- a/app/javascript/dashboard/i18n/locale/ml/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ml/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
diff --git a/app/javascript/dashboard/i18n/locale/ms/bulkActions.json b/app/javascript/dashboard/i18n/locale/ms/bulkActions.json
index 16551c556..d13e78b4a 100644
--- a/app/javascript/dashboard/i18n/locale/ms/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/ms/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/ms/contact.json b/app/javascript/dashboard/i18n/locale/ms/contact.json
index 5469fcf3f..3c22bbeaf 100644
--- a/app/javascript/dashboard/i18n/locale/ms/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ms/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/ms/generalSettings.json b/app/javascript/dashboard/i18n/locale/ms/generalSettings.json
index 67fdef7d1..e617756b9 100644
--- a/app/javascript/dashboard/i18n/locale/ms/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ms/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Reports",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/ms/settings.json b/app/javascript/dashboard/i18n/locale/ms/settings.json
index 2340d936d..5f504c37f 100644
--- a/app/javascript/dashboard/i18n/locale/ms/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ms/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
diff --git a/app/javascript/dashboard/i18n/locale/ne/bulkActions.json b/app/javascript/dashboard/i18n/locale/ne/bulkActions.json
index 6af8316e9..fe7c8de4a 100644
--- a/app/javascript/dashboard/i18n/locale/ne/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/ne/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/ne/contact.json b/app/javascript/dashboard/i18n/locale/ne/contact.json
index b1b7c2762..783c6edb7 100644
--- a/app/javascript/dashboard/i18n/locale/ne/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ne/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/ne/generalSettings.json b/app/javascript/dashboard/i18n/locale/ne/generalSettings.json
index a252d776f..10b72907b 100644
--- a/app/javascript/dashboard/i18n/locale/ne/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ne/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Reports",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/ne/settings.json b/app/javascript/dashboard/i18n/locale/ne/settings.json
index 2ea44b5db..fa1f07ed7 100644
--- a/app/javascript/dashboard/i18n/locale/ne/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ne/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
diff --git a/app/javascript/dashboard/i18n/locale/nl/bulkActions.json b/app/javascript/dashboard/i18n/locale/nl/bulkActions.json
index 7190b1090..6ea5298e7 100644
--- a/app/javascript/dashboard/i18n/locale/nl/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/nl/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Agents worden geladen",
     "UPDATE": {
       "CHANGE_STATUS": "Status wijzigen",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze tot het volgende antwoord.",
+      "SNOOZE_UNTIL": "Sluimeren",
       "UPDATE_SUCCESFUL": "Gespreksstatus succesvol bijgewerkt.",
       "UPDATE_FAILED": "Update van gesprekken mislukt, probeer het opnieuw."
     },
diff --git a/app/javascript/dashboard/i18n/locale/nl/contact.json b/app/javascript/dashboard/i18n/locale/nl/contact.json
index dea3ff810..71b846085 100644
--- a/app/javascript/dashboard/i18n/locale/nl/contact.json
+++ b/app/javascript/dashboard/i18n/locale/nl/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Contactpersonen exporteren",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/nl/generalSettings.json b/app/javascript/dashboard/i18n/locale/nl/generalSettings.json
index fcfc620f9..42a1c6746 100644
--- a/app/javascript/dashboard/i18n/locale/nl/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/nl/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Algemeen",
       "REPORTS": "Rapporten",
       "CONVERSATION": "Gesprek",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/nl/settings.json b/app/javascript/dashboard/i18n/locale/nl/settings.json
index c2141a38f..511e3f9c7 100644
--- a/app/javascript/dashboard/i18n/locale/nl/settings.json
+++ b/app/javascript/dashboard/i18n/locale/nl/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Uw notificatie-instellingen zijn succesvol bijgewerkt",
diff --git a/app/javascript/dashboard/i18n/locale/no/bulkActions.json b/app/javascript/dashboard/i18n/locale/no/bulkActions.json
index de4c1a6b6..11487cb77 100644
--- a/app/javascript/dashboard/i18n/locale/no/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/no/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/no/contact.json b/app/javascript/dashboard/i18n/locale/no/contact.json
index 04021aee5..3923ecc8f 100644
--- a/app/javascript/dashboard/i18n/locale/no/contact.json
+++ b/app/javascript/dashboard/i18n/locale/no/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/no/generalSettings.json b/app/javascript/dashboard/i18n/locale/no/generalSettings.json
index 94ec5627a..7d0829020 100644
--- a/app/javascript/dashboard/i18n/locale/no/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/no/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Rapporter",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/no/settings.json b/app/javascript/dashboard/i18n/locale/no/settings.json
index e72b3fc1d..4a142b234 100644
--- a/app/javascript/dashboard/i18n/locale/no/settings.json
+++ b/app/javascript/dashboard/i18n/locale/no/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Dine varslingsinnstillinger er oppdatert",
diff --git a/app/javascript/dashboard/i18n/locale/pl/bulkActions.json b/app/javascript/dashboard/i18n/locale/pl/bulkActions.json
index 57b683b8a..ef1863750 100644
--- a/app/javascript/dashboard/i18n/locale/pl/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/pl/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Ładowanie agentów",
     "UPDATE": {
       "CHANGE_STATUS": "Zmień status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Uśpienie do następnej odpowiedzi.",
+      "SNOOZE_UNTIL": "Uśpij",
       "UPDATE_SUCCESFUL": "Status rozmowy został pomyślnie zaktualizowany.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/pl/contact.json b/app/javascript/dashboard/i18n/locale/pl/contact.json
index b35d17ef4..83b173659 100644
--- a/app/javascript/dashboard/i18n/locale/pl/contact.json
+++ b/app/javascript/dashboard/i18n/locale/pl/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Eksportuj kontakty",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/pl/generalSettings.json b/app/javascript/dashboard/i18n/locale/pl/generalSettings.json
index 8b2f63b82..710b006ff 100644
--- a/app/javascript/dashboard/i18n/locale/pl/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/pl/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Ogólne",
       "REPORTS": "Raporty",
       "CONVERSATION": "Rozmowa",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Zmień przypisanego",
       "CHANGE_PRIORITY": "Zmień priorytet",
       "CHANGE_TEAM": "Zmień zespół",
diff --git a/app/javascript/dashboard/i18n/locale/pl/settings.json b/app/javascript/dashboard/i18n/locale/pl/settings.json
index 2184bd905..c72b3deec 100644
--- a/app/javascript/dashboard/i18n/locale/pl/settings.json
+++ b/app/javascript/dashboard/i18n/locale/pl/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Twoje preferencje powiadomień zostały pomyślnie zaktualizowane",
diff --git a/app/javascript/dashboard/i18n/locale/pt/bulkActions.json b/app/javascript/dashboard/i18n/locale/pt/bulkActions.json
index 05a44cff0..94df40284 100644
--- a/app/javascript/dashboard/i18n/locale/pt/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/pt/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Carregando agentes",
     "UPDATE": {
       "CHANGE_STATUS": "Alterar estado",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Adiar até a próxima resposta.",
+      "SNOOZE_UNTIL": "Adiar",
       "UPDATE_SUCCESFUL": "Estado da conversa atualizado com sucesso.",
       "UPDATE_FAILED": "Falha ao atualizar conversas. Por favor, tente novamente."
     },
diff --git a/app/javascript/dashboard/i18n/locale/pt/contact.json b/app/javascript/dashboard/i18n/locale/pt/contact.json
index 1c093b264..d614fdbce 100644
--- a/app/javascript/dashboard/i18n/locale/pt/contact.json
+++ b/app/javascript/dashboard/i18n/locale/pt/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Exportar contactos",
       "MESSAGE": "Tem certeza de que deseja exportar todos os contatos?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Sim, Exportar",
       "NO": "Não, Cancelar"
     }
diff --git a/app/javascript/dashboard/i18n/locale/pt/generalSettings.json b/app/javascript/dashboard/i18n/locale/pt/generalSettings.json
index d01d0b243..741f85f3f 100644
--- a/app/javascript/dashboard/i18n/locale/pt/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/pt/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Geral",
       "REPORTS": "relatórios",
       "CONVERSATION": "Conversa",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Alterar Responsável",
       "CHANGE_PRIORITY": "Alterar Prioridade",
       "CHANGE_TEAM": "Alterar Equipa",
diff --git a/app/javascript/dashboard/i18n/locale/pt/settings.json b/app/javascript/dashboard/i18n/locale/pt/settings.json
index cd54bfc11..c872daa58 100644
--- a/app/javascript/dashboard/i18n/locale/pt/settings.json
+++ b/app/javascript/dashboard/i18n/locale/pt/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "As suas preferências de notificação foram atualizadas com sucesso",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/advancedFilters.json b/app/javascript/dashboard/i18n/locale/pt_BR/advancedFilters.json
index 38ce91461..34d11e23b 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/advancedFilters.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/advancedFilters.json
@@ -62,7 +62,7 @@
     "CUSTOM_VIEWS": {
       "ADD": {
         "TITLE": "Você quer salvar este filtro?",
-        "LABEL": "Nomeie este filtro",
+        "LABEL": "Nomear este filtro",
         "PLACEHOLDER": "Nomeie seu filtro para referenciá-lo posteriormente.",
         "ERROR_MESSAGE": "O nome é obrigatório.",
         "SAVE_BUTTON": "Salvar filtro",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/bulkActions.json b/app/javascript/dashboard/i18n/locale/pt_BR/bulkActions.json
index c1b1d53da..129b55bc2 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Carregando agentes",
     "UPDATE": {
       "CHANGE_STATUS": "Alterar status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Adiar até a próxima resposta.",
+      "SNOOZE_UNTIL": "Adiar",
       "UPDATE_SUCCESFUL": "Status da conversa atualizado com sucesso.",
       "UPDATE_FAILED": "Falha ao atualizar conversas. Por favor, tente novamente."
     },
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/contact.json b/app/javascript/dashboard/i18n/locale/pt_BR/contact.json
index aa0f9d410..3c6fe33f4 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/contact.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Exportar contatos",
       "MESSAGE": "Tem certeza de que deseja exportar todos os contatos?",
+      "FILTERED_MESSAGE": "Tem certeza de que deseja exportar todos os contatos filtrados?",
       "YES": "Sim, Exportar",
       "NO": "Não, Cancelar"
     }
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/datePicker.json b/app/javascript/dashboard/i18n/locale/pt_BR/datePicker.json
index 6982afec5..1dcba7c9f 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/datePicker.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/datePicker.json
@@ -1,13 +1,13 @@
 {
   "DATE_PICKER": {
     "APPLY_BUTTON": "Aplicar",
-    "CLEAR_BUTTON": "Clear",
+    "CLEAR_BUTTON": "Limpar",
     "DATE_RANGE_INPUT": {
-      "START": "Start Date",
-      "END": "End Date"
+      "START": "Data de inicio",
+      "END": "Data final"
     },
     "DATE_RANGE_OPTIONS": {
-      "TITLE": "DATE RANGE",
+      "TITLE": "Intervalo de data",
       "LAST_7_DAYS": "Últimos 7 dias",
       "LAST_30_DAYS": "Últimos 30 dias",
       "LAST_3_MONTHS": "Últimos 3 meses",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/generalSettings.json b/app/javascript/dashboard/i18n/locale/pt_BR/generalSettings.json
index cae728b34..fda625c21 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Geral",
       "REPORTS": "Relatórios",
       "CONVERSATION": "Conversas",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Alterar Responsável",
       "CHANGE_PRIORITY": "Alterar Prioridade",
       "CHANGE_TEAM": "Alterar a Equipe",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json
index d85f7e75f..cd49825d7 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json
@@ -22,7 +22,7 @@
         "body": "Adicionar agentes à caixa de entrada criada."
       },
       {
-        "title": "Voilà!",
+        "title": "Então!",
         "route": "settings_inbox_finish",
         "body": "Está tudo pronto para começar!"
       }
@@ -43,7 +43,7 @@
         "CHOOSE_PLACEHOLDER": "Selecione uma página da lista",
         "INBOX_NAME": "Nome da Caixa de Entrada",
         "ADD_NAME": "Adicione um nome para sua caixa de entrada",
-        "PICK_NAME": "Pick a Name for your Inbox",
+        "PICK_NAME": "Escolha um nome para sua caixa de entrada",
         "PICK_A_VALUE": "Escolha um valor"
       },
       "TWITTER": {
@@ -62,7 +62,7 @@
         },
         "CHANNEL_WEBHOOK_URL": {
           "LABEL": "URL do webhook",
-          "PLACEHOLDER": "Please enter your Webhook URL",
+          "PLACEHOLDER": "Insira o URL do seu webhook",
           "ERROR": "Por favor, insira uma URL válida"
         },
         "CHANNEL_DOMAIN": {
@@ -175,12 +175,12 @@
           },
           "API_KEY": {
             "LABEL": "Chave API",
-            "PLACEHOLDER": "Please enter your Bandwidth API Key",
+            "PLACEHOLDER": "Insira sua chave API Bandwidth",
             "ERROR": "Este campo é obrigatório"
           },
           "API_SECRET": {
             "LABEL": "Chave secreta API",
-            "PLACEHOLDER": "Please enter your Bandwidth API Secret",
+            "PLACEHOLDER": "Insira sua API Secret do Bandwidth",
             "ERROR": "Este campo é obrigatório"
           },
           "APPLICATION_ID": {
@@ -239,7 +239,7 @@
         },
         "WEBHOOK_VERIFY_TOKEN": {
           "LABEL": "Token de verificação do Webhook",
-          "PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
+          "PLACEHOLDER": "Insira um token de verificação que você deseja configurar para webhooks do Facebook.",
           "ERROR": "Por favor, insira um valor válido."
         },
         "API_KEY": {
@@ -269,7 +269,7 @@
         },
         "WEBHOOK_URL": {
           "LABEL": "URL do Webhook",
-          "SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
+          "SUBTITLE": "Configure a URL onde você deseja receber retornos de chamada em eventos.",
           "PLACEHOLDER": "URL do Webhook"
         },
         "SUBMIT_BUTTON": "Criar canal de API",
@@ -279,7 +279,7 @@
       },
       "EMAIL_CHANNEL": {
         "TITLE": "Canal de e-mail",
-        "DESC": "Integrate your email inbox.",
+        "DESC": "Integre sua caixa de entrada de e-mail.",
         "CHANNEL_NAME": {
           "LABEL": "Nome do Canal",
           "PLACEHOLDER": "Por favor, insira um nome de canal",
@@ -345,7 +345,7 @@
       "AGENTS": {
         "TITLE": "Agentes",
         "DESC": "Aqui você pode adicionar agentes para gerenciar sua caixa de entrada recém-criada. Somente esses agentes selecionados terão acesso à sua caixa de entrada. Os agentes que não fazem parte desta caixa de entrada não poderão ver ou responder a mensagens nessa caixa de entrada quando fizerem login. <br> <b> PS: </b> Como administrador, se você precisar acessar todas as caixas de entrada, adicione-se como agente a todas as caixas de entrada criadas.",
-        "VALIDATION_ERROR": "Add at least one agent to your new Inbox",
+        "VALIDATION_ERROR": "Adicione pelo menos um agente à sua nova caixa de entrada",
         "PICK_AGENTS": "Escolha agentes para a caixa de entrada"
       },
       "DETAILS": {
@@ -406,7 +406,7 @@
       },
       "SENDER_NAME_SECTION": {
         "TITLE": "Nome do remetente",
-        "SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
+        "SUB_TEXT": "Selecione o nome mostrado ao seu cliente quando ele recebe e-mails dos seus agentes.",
         "FOR_EG": "Por ex:",
         "FRIENDLY": {
           "TITLE": "Amigável",
@@ -508,7 +508,7 @@
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Permitir mensagens após a resolução da conversa",
       "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Permite que os usuários finais enviem mensagens mesmo depois que a conversa for resolvida.",
       "WHATSAPP_SECTION_SUBHEADER": "Esta chave de API é usada para a integração com as APIs do WhatsApp.",
-      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_UPDATE_SUBHEADER": "Insira a nova chave API a ser utilizada para integração com as APIs do WhatsApp.",
       "WHATSAPP_SECTION_TITLE": "Chave API",
       "WHATSAPP_SECTION_UPDATE_TITLE": "Atualizar Chave de API",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Digite a nova chave de API aqui",
@@ -585,7 +585,7 @@
       "NOTE_TEXT": "Para habilitar o SMTP, por favor configure o IMAP.",
       "UPDATE": "Atualizar configurações do IMAP",
       "TOGGLE_AVAILABILITY": "Habilitar a configuração IMAP para esta caixa de entrada",
-      "TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
+      "TOGGLE_HELP": "Ativar o IMAP ajudará o usuário a receber e-mails",
       "EDIT": {
         "SUCCESS_MESSAGE": "Configurações IMAP atualizadas com sucesso",
         "ERROR_MESSAGE": "Não é possível atualizar as configurações IMAP"
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/settings.json b/app/javascript/dashboard/i18n/locale/pt_BR/settings.json
index 453b4c420..dc4bc3845 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/settings.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/settings.json
@@ -10,7 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "A sua senha foi alterada com sucesso",
     "AFTER_EMAIL_CHANGED": "Seu perfil foi atualizado com sucesso. Faça login novamente, pois suas credenciais de login foram alteradas",
     "FORM": {
-      "PICTURE": "Profile Picture",
+      "PICTURE": "Foto do perfil",
       "AVATAR": "Imagem de Perfil",
       "ERROR": "Por favor, corrija os erros",
       "REMOVE_IMAGE": "Excluir",
@@ -65,11 +65,11 @@
         "NOTE": "Habilitar notificações de áudio no painel para novas mensagens e conversas.",
         "ALERT_TYPES": {
           "NONE": "Nenhuma",
-          "MINE": "Assigned",
+          "MINE": "Atribuído",
           "ALL": "Todos"
         },
         "ALERT_TYPE": {
-          "TITLE": "Alert events for conversations:",
+          "TITLE": "Eventos de alerta para conversas:",
           "NONE": "Nenhuma",
           "ASSIGNED": "Conversas atribuídas",
           "ALL_CONVERSATIONS": "Todas as conversas"
@@ -96,20 +96,21 @@
         "SLA_MISSED_RESOLUTION": "Enviar notificações por e-mail quando uma conversa perder resolução de resolução SLA"
       },
       "NOTIFICATIONS": {
-        "TITLE": "Notification preferences",
-        "TYPE_TITLE": "Notification type",
+        "TITLE": "Preferências de notificação",
+        "TYPE_TITLE": "Tipo de notificação",
         "EMAIL": "e-mail",
         "PUSH": "Notificação ",
         "TYPES": {
-          "CONVERSATION_CREATED": "A new conversation is created",
-          "CONVERSATION_ASSIGNED": "A conversation is assigned to you",
-          "CONVERSATION_MENTION": "You are mentioned in a conversation",
-          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
-          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
-          "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
-          "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
-          "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+          "CONVERSATION_CREATED": "Uma nova conversa foi criada",
+          "CONVERSATION_ASSIGNED": "Uma conversa foi atribuída a você",
+          "CONVERSATION_MENTION": "Você foi mencionado em uma conversa",
+          "ASSIGNED_CONVERSATION_NEW_MESSAGE": "Uma nova mensagem foi criada e atribuída",
+          "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Uma nova mensagem foi criada em uma conversa participante",
+          "SLA_MISSED_FIRST_RESPONSE": "Uma conversa perde o SLA de primeira resposta",
+          "SLA_MISSED_NEXT_RESPONSE": "Uma conversa perde o SLA da próxima resposta",
+          "SLA_MISSED_RESOLUTION": "Uma conversa perde o SLA de resolução"
+        },
+        "BROWSER_PERMISSION": "Ative notificações push em seu navegador para poder recebê-las"
       },
       "API": {
         "UPDATE_SUCCESS": "Suas preferências de notificação foram atualizadas com sucesso",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/sla.json b/app/javascript/dashboard/i18n/locale/pt_BR/sla.json
index 867d682cf..5098ed72c 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/sla.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/sla.json
@@ -11,7 +11,7 @@
       "AVAILABLE_ON": "O recurso SLA está disponível apenas nos planos Business e Enterprise.",
       "UPGRADE_PROMPT": "Atualize seu plano para obter acesso a recursos avançados como gerenciamento de equipe, automações, atributos personalizados e muito mais.",
       "UPGRADE_NOW": "Atualizar agora",
-      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+      "CANCEL_ANYTIME": "Você pode alterar ou cancelar seu plano a qualquer momento"
     },
     "ENTERPRISE_PAYWALL": {
       "AVAILABLE_ON": "O recurso SLA está disponível apenas nos planos pagos.",
diff --git a/app/javascript/dashboard/i18n/locale/ro/bulkActions.json b/app/javascript/dashboard/i18n/locale/ro/bulkActions.json
index 9bb3137d2..7f6e2cc5a 100644
--- a/app/javascript/dashboard/i18n/locale/ro/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/ro/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Se încarcă agenții",
     "UPDATE": {
       "CHANGE_STATUS": "Schimbați statusul",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Amânați până la următorul răspuns.",
+      "SNOOZE_UNTIL": "Amânați",
       "UPDATE_SUCCESFUL": "Statusul conversației a fost actualizat.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/ro/contact.json b/app/javascript/dashboard/i18n/locale/ro/contact.json
index f48dbae05..8272b2833 100644
--- a/app/javascript/dashboard/i18n/locale/ro/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ro/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Exportă contacte",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/ro/generalSettings.json b/app/javascript/dashboard/i18n/locale/ro/generalSettings.json
index a27b9d23d..49692a011 100644
--- a/app/javascript/dashboard/i18n/locale/ro/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ro/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Rapoarte",
       "CONVERSATION": "Conversație",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Modificarea cesionarului",
       "CHANGE_PRIORITY": "Modificarea priorității",
       "CHANGE_TEAM": "Schimbarea echipei",
diff --git a/app/javascript/dashboard/i18n/locale/ro/settings.json b/app/javascript/dashboard/i18n/locale/ro/settings.json
index 13ad7a4fa..4f1cd9af2 100644
--- a/app/javascript/dashboard/i18n/locale/ro/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ro/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Preferințele de notificare sunt actualizate cu succes",
diff --git a/app/javascript/dashboard/i18n/locale/ru/bulkActions.json b/app/javascript/dashboard/i18n/locale/ru/bulkActions.json
index 81ffc333d..8c64c6cb6 100644
--- a/app/javascript/dashboard/i18n/locale/ru/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/ru/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Загрузка агентов",
     "UPDATE": {
       "CHANGE_STATUS": "Изменить статус",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Отложить до следующего ответа.",
+      "SNOOZE_UNTIL": "Отложено",
       "UPDATE_SUCCESFUL": "Статус беседы успешно обновлен.",
       "UPDATE_FAILED": "Не удалось обновить диалоги, попробуйте еще раз."
     },
diff --git a/app/javascript/dashboard/i18n/locale/ru/contact.json b/app/javascript/dashboard/i18n/locale/ru/contact.json
index 827862cd2..62a3e2c29 100644
--- a/app/javascript/dashboard/i18n/locale/ru/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ru/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Экспорт контактов",
       "MESSAGE": "Вы уверены, что хотите экспортировать все контакты?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Да, экспортировать",
       "NO": "Нет, отменить"
     }
diff --git a/app/javascript/dashboard/i18n/locale/ru/generalSettings.json b/app/javascript/dashboard/i18n/locale/ru/generalSettings.json
index 5b4bbca00..c6691e23f 100644
--- a/app/javascript/dashboard/i18n/locale/ru/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ru/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Главное",
       "REPORTS": "Отчёты",
       "CONVERSATION": "Диалоги",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Изменить Назначенного",
       "CHANGE_PRIORITY": "Изменить приоритет",
       "CHANGE_TEAM": "Изменить команду",
diff --git a/app/javascript/dashboard/i18n/locale/ru/settings.json b/app/javascript/dashboard/i18n/locale/ru/settings.json
index d65eabb55..5748315b6 100644
--- a/app/javascript/dashboard/i18n/locale/ru/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ru/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Настройки уведомлений сохранены",
diff --git a/app/javascript/dashboard/i18n/locale/sh/bulkActions.json b/app/javascript/dashboard/i18n/locale/sh/bulkActions.json
index 6af8316e9..fe7c8de4a 100644
--- a/app/javascript/dashboard/i18n/locale/sh/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/sh/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/sh/contact.json b/app/javascript/dashboard/i18n/locale/sh/contact.json
index 5e7cb6f38..992f9e1f4 100644
--- a/app/javascript/dashboard/i18n/locale/sh/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sh/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/sh/generalSettings.json b/app/javascript/dashboard/i18n/locale/sh/generalSettings.json
index a252d776f..10b72907b 100644
--- a/app/javascript/dashboard/i18n/locale/sh/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/sh/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Reports",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/sh/settings.json b/app/javascript/dashboard/i18n/locale/sh/settings.json
index 32d866538..4dca590e9 100644
--- a/app/javascript/dashboard/i18n/locale/sh/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sh/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
diff --git a/app/javascript/dashboard/i18n/locale/sk/bulkActions.json b/app/javascript/dashboard/i18n/locale/sk/bulkActions.json
index 0379c0eb9..a5041dce4 100644
--- a/app/javascript/dashboard/i18n/locale/sk/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/sk/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/sk/contact.json b/app/javascript/dashboard/i18n/locale/sk/contact.json
index 8ae9eaf53..105a2facc 100644
--- a/app/javascript/dashboard/i18n/locale/sk/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sk/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/sk/generalSettings.json b/app/javascript/dashboard/i18n/locale/sk/generalSettings.json
index 6197fc35e..ed241f423 100644
--- a/app/javascript/dashboard/i18n/locale/sk/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/sk/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Všeobecné",
       "REPORTS": "Reporty",
       "CONVERSATION": "Konverzácia",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Zmeniť prideleného agenta",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Zmeniť tím",
diff --git a/app/javascript/dashboard/i18n/locale/sk/settings.json b/app/javascript/dashboard/i18n/locale/sk/settings.json
index b6e1b4e3d..151996596 100644
--- a/app/javascript/dashboard/i18n/locale/sk/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sk/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Vaše nastavenia oznámení sa úspešne aktualizovali",
diff --git a/app/javascript/dashboard/i18n/locale/sl/bulkActions.json b/app/javascript/dashboard/i18n/locale/sl/bulkActions.json
index 6af8316e9..fe7c8de4a 100644
--- a/app/javascript/dashboard/i18n/locale/sl/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/sl/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/sl/contact.json b/app/javascript/dashboard/i18n/locale/sl/contact.json
index ebd2556e4..4db7fce93 100644
--- a/app/javascript/dashboard/i18n/locale/sl/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sl/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/sl/generalSettings.json b/app/javascript/dashboard/i18n/locale/sl/generalSettings.json
index a252d776f..10b72907b 100644
--- a/app/javascript/dashboard/i18n/locale/sl/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/sl/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Reports",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/sl/settings.json b/app/javascript/dashboard/i18n/locale/sl/settings.json
index 32d866538..4dca590e9 100644
--- a/app/javascript/dashboard/i18n/locale/sl/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sl/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
diff --git a/app/javascript/dashboard/i18n/locale/sq/bulkActions.json b/app/javascript/dashboard/i18n/locale/sq/bulkActions.json
index 6af8316e9..fe7c8de4a 100644
--- a/app/javascript/dashboard/i18n/locale/sq/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/sq/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/sq/contact.json b/app/javascript/dashboard/i18n/locale/sq/contact.json
index ebd2556e4..4db7fce93 100644
--- a/app/javascript/dashboard/i18n/locale/sq/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sq/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/sq/generalSettings.json b/app/javascript/dashboard/i18n/locale/sq/generalSettings.json
index a252d776f..10b72907b 100644
--- a/app/javascript/dashboard/i18n/locale/sq/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/sq/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Reports",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/sq/settings.json b/app/javascript/dashboard/i18n/locale/sq/settings.json
index 32d866538..4dca590e9 100644
--- a/app/javascript/dashboard/i18n/locale/sq/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sq/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
diff --git a/app/javascript/dashboard/i18n/locale/sr/bulkActions.json b/app/javascript/dashboard/i18n/locale/sr/bulkActions.json
index 2e4e996fe..d294574fe 100644
--- a/app/javascript/dashboard/i18n/locale/sr/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/sr/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Učitavanje agenata",
     "UPDATE": {
       "CHANGE_STATUS": "Promeni status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Odloži do sledećeg odgovora.",
+      "SNOOZE_UNTIL": "Odloži",
       "UPDATE_SUCCESFUL": "Status razgovora je uspešno promenjen.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/sr/contact.json b/app/javascript/dashboard/i18n/locale/sr/contact.json
index 4c0bc505d..53d0d60d6 100644
--- a/app/javascript/dashboard/i18n/locale/sr/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sr/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/sr/generalSettings.json b/app/javascript/dashboard/i18n/locale/sr/generalSettings.json
index 36f59dbc0..ecbf3e360 100644
--- a/app/javascript/dashboard/i18n/locale/sr/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/sr/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Opšta",
       "REPORTS": "Izveštaji",
       "CONVERSATION": "Razgovor",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Promeni dodeljenog",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Promeni tim",
diff --git a/app/javascript/dashboard/i18n/locale/sr/settings.json b/app/javascript/dashboard/i18n/locale/sr/settings.json
index eab948017..5a66f107a 100644
--- a/app/javascript/dashboard/i18n/locale/sr/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sr/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Vaša podešavanja obaveštenja su uspešno izmenjena",
diff --git a/app/javascript/dashboard/i18n/locale/sv/bulkActions.json b/app/javascript/dashboard/i18n/locale/sv/bulkActions.json
index d57c71404..220c2de0b 100644
--- a/app/javascript/dashboard/i18n/locale/sv/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/sv/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Laddar agenter",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooza",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/sv/contact.json b/app/javascript/dashboard/i18n/locale/sv/contact.json
index 784bb4053..d57c6655f 100644
--- a/app/javascript/dashboard/i18n/locale/sv/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sv/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/sv/generalSettings.json b/app/javascript/dashboard/i18n/locale/sv/generalSettings.json
index 00fea1a42..325d7b36a 100644
--- a/app/javascript/dashboard/i18n/locale/sv/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/sv/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Rapporter",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/sv/settings.json b/app/javascript/dashboard/i18n/locale/sv/settings.json
index 53addb0cf..5d3f3d614 100644
--- a/app/javascript/dashboard/i18n/locale/sv/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sv/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Dina aviseringsinställningar har uppdaterats",
diff --git a/app/javascript/dashboard/i18n/locale/ta/bulkActions.json b/app/javascript/dashboard/i18n/locale/ta/bulkActions.json
index 6af8316e9..fe7c8de4a 100644
--- a/app/javascript/dashboard/i18n/locale/ta/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/ta/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/ta/contact.json b/app/javascript/dashboard/i18n/locale/ta/contact.json
index 0e072780e..9d7c17e13 100644
--- a/app/javascript/dashboard/i18n/locale/ta/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ta/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/ta/generalSettings.json b/app/javascript/dashboard/i18n/locale/ta/generalSettings.json
index 19f3a8e08..6e452195a 100644
--- a/app/javascript/dashboard/i18n/locale/ta/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ta/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "அறிக்கைகள்",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/ta/settings.json b/app/javascript/dashboard/i18n/locale/ta/settings.json
index e67ce6f0b..a76dd9dc1 100644
--- a/app/javascript/dashboard/i18n/locale/ta/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ta/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "உங்களின் அறிவிப்பு விருப்பத்தேர்வுகள் வெற்றிகரமாக புதுப்பிக்கப்பட்டன",
diff --git a/app/javascript/dashboard/i18n/locale/th/bulkActions.json b/app/javascript/dashboard/i18n/locale/th/bulkActions.json
index adaf31282..8aff7ecc8 100644
--- a/app/javascript/dashboard/i18n/locale/th/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/th/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/th/contact.json b/app/javascript/dashboard/i18n/locale/th/contact.json
index 0e67d0f0b..9459caf1d 100644
--- a/app/javascript/dashboard/i18n/locale/th/contact.json
+++ b/app/javascript/dashboard/i18n/locale/th/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/th/generalSettings.json b/app/javascript/dashboard/i18n/locale/th/generalSettings.json
index 1aacf4b55..c503e8c76 100644
--- a/app/javascript/dashboard/i18n/locale/th/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/th/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "ทั่วไป",
       "REPORTS": "รายงาน",
       "CONVERSATION": "การสนทนา",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "เปลี่ยนผู้รับมอบหมาย",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "เปลี่ยนทีม",
diff --git a/app/javascript/dashboard/i18n/locale/th/settings.json b/app/javascript/dashboard/i18n/locale/th/settings.json
index 7c7d75a74..5b0155803 100644
--- a/app/javascript/dashboard/i18n/locale/th/settings.json
+++ b/app/javascript/dashboard/i18n/locale/th/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "ปรับแต่งการแจ้งเตือนสำเร็จแล้ว",
diff --git a/app/javascript/dashboard/i18n/locale/tr/bulkActions.json b/app/javascript/dashboard/i18n/locale/tr/bulkActions.json
index bb1829aeb..92d0462e2 100644
--- a/app/javascript/dashboard/i18n/locale/tr/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/tr/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Temsilciler Yükleniyor",
     "UPDATE": {
       "CHANGE_STATUS": "Durumu değiştir",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Sonraki yanıt alınana kadar erteleyin.",
+      "SNOOZE_UNTIL": "Sustur",
       "UPDATE_SUCCESFUL": "Konuşma durumu başarıyla güncellendi.",
       "UPDATE_FAILED": "Görüşmeler güncellenirken bir hata oluştu. Lütfen tekrar deneyin."
     },
diff --git a/app/javascript/dashboard/i18n/locale/tr/contact.json b/app/javascript/dashboard/i18n/locale/tr/contact.json
index 2bd5ceb3d..48d622128 100644
--- a/app/javascript/dashboard/i18n/locale/tr/contact.json
+++ b/app/javascript/dashboard/i18n/locale/tr/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Kişileri Dışa Aktar",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/tr/generalSettings.json b/app/javascript/dashboard/i18n/locale/tr/generalSettings.json
index 79b3b909e..325f15e56 100644
--- a/app/javascript/dashboard/i18n/locale/tr/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/tr/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Genel",
       "REPORTS": "Raporlar",
       "CONVERSATION": "Konuşma",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Atananı Değiştir",
       "CHANGE_PRIORITY": "Önceliği Değiştir",
       "CHANGE_TEAM": "Takım Değiştir",
diff --git a/app/javascript/dashboard/i18n/locale/tr/settings.json b/app/javascript/dashboard/i18n/locale/tr/settings.json
index 3e8451c95..a84de60a0 100644
--- a/app/javascript/dashboard/i18n/locale/tr/settings.json
+++ b/app/javascript/dashboard/i18n/locale/tr/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Bildirim tercihleriniz başarıyla güncellendi",
diff --git a/app/javascript/dashboard/i18n/locale/uk/bulkActions.json b/app/javascript/dashboard/i18n/locale/uk/bulkActions.json
index c1c086f4d..ffe8e444d 100644
--- a/app/javascript/dashboard/i18n/locale/uk/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/uk/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Завантаження агентів",
     "UPDATE": {
       "CHANGE_STATUS": "Змінити статус",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Відкласти до наступної відповіді.",
+      "SNOOZE_UNTIL": "Відкласти",
       "UPDATE_SUCCESFUL": "Статус розмови успішно оновлено.",
       "UPDATE_FAILED": "Не вдалося оновити розмови, будь ласка, спробуйте ще раз."
     },
diff --git a/app/javascript/dashboard/i18n/locale/uk/contact.json b/app/javascript/dashboard/i18n/locale/uk/contact.json
index 1a253a299..5bdf28d8a 100644
--- a/app/javascript/dashboard/i18n/locale/uk/contact.json
+++ b/app/javascript/dashboard/i18n/locale/uk/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Експорт контактів",
       "MESSAGE": "Ви впевнені, що хочете експортувати всі контакти?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Так, експортувати",
       "NO": "Ні, скасувати"
     }
diff --git a/app/javascript/dashboard/i18n/locale/uk/generalSettings.json b/app/javascript/dashboard/i18n/locale/uk/generalSettings.json
index 76a83c350..52fa06b9d 100644
--- a/app/javascript/dashboard/i18n/locale/uk/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/uk/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Загальні",
       "REPORTS": "Звіти",
       "CONVERSATION": "Діалог",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Змінити виконавця",
       "CHANGE_PRIORITY": "Змінити пріоритет",
       "CHANGE_TEAM": "Змінити команду",
diff --git a/app/javascript/dashboard/i18n/locale/uk/settings.json b/app/javascript/dashboard/i18n/locale/uk/settings.json
index 7de4cc1ec..7113099d8 100644
--- a/app/javascript/dashboard/i18n/locale/uk/settings.json
+++ b/app/javascript/dashboard/i18n/locale/uk/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "Розмова пропускає першу відповідь SLA",
           "SLA_MISSED_NEXT_RESPONSE": "Розмова пропускає наступну відповідь SLA",
           "SLA_MISSED_RESOLUTION": "Розмова пропускає SLA розширення"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Налаштування сповіщень для вашого акаунту оновлено успішно",
diff --git a/app/javascript/dashboard/i18n/locale/ur/bulkActions.json b/app/javascript/dashboard/i18n/locale/ur/bulkActions.json
index 68a3bd131..e711c4358 100644
--- a/app/javascript/dashboard/i18n/locale/ur/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/ur/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/ur/contact.json b/app/javascript/dashboard/i18n/locale/ur/contact.json
index 2b0595776..cd9dff79f 100644
--- a/app/javascript/dashboard/i18n/locale/ur/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ur/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/ur/generalSettings.json b/app/javascript/dashboard/i18n/locale/ur/generalSettings.json
index eba8713ca..dcdc78c74 100644
--- a/app/javascript/dashboard/i18n/locale/ur/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ur/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Reports",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/ur/settings.json b/app/javascript/dashboard/i18n/locale/ur/settings.json
index 0d9047099..d8cbf63c5 100644
--- a/app/javascript/dashboard/i18n/locale/ur/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ur/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/bulkActions.json b/app/javascript/dashboard/i18n/locale/ur_IN/bulkActions.json
index 6af8316e9..fe7c8de4a 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/contact.json b/app/javascript/dashboard/i18n/locale/ur_IN/contact.json
index 5e7cb6f38..992f9e1f4 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/generalSettings.json b/app/javascript/dashboard/i18n/locale/ur_IN/generalSettings.json
index a252d776f..10b72907b 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Reports",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/settings.json b/app/javascript/dashboard/i18n/locale/ur_IN/settings.json
index 94dfcd6c5..fc8d99827 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
diff --git a/app/javascript/dashboard/i18n/locale/vi/bulkActions.json b/app/javascript/dashboard/i18n/locale/vi/bulkActions.json
index d223d7bc4..e119116bb 100644
--- a/app/javascript/dashboard/i18n/locale/vi/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/vi/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Đang tải điện thoại viên",
     "UPDATE": {
       "CHANGE_STATUS": "Thay đổi trạng thái",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Báo lại cho đến khi có câu trả lời tiếp theo.",
+      "SNOOZE_UNTIL": "Báo lại",
       "UPDATE_SUCCESFUL": "Đã cập nhật trạng thái cuộc hội thoại thành công.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/vi/contact.json b/app/javascript/dashboard/i18n/locale/vi/contact.json
index a54a89410..b026f2980 100644
--- a/app/javascript/dashboard/i18n/locale/vi/contact.json
+++ b/app/javascript/dashboard/i18n/locale/vi/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/vi/generalSettings.json b/app/javascript/dashboard/i18n/locale/vi/generalSettings.json
index 295243811..37da63b42 100644
--- a/app/javascript/dashboard/i18n/locale/vi/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/vi/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "Chung",
       "REPORTS": "Báo cáo",
       "CONVERSATION": "Hội thoại",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Thay đổi người được phân công",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Thay đổi nhóm",
diff --git a/app/javascript/dashboard/i18n/locale/vi/settings.json b/app/javascript/dashboard/i18n/locale/vi/settings.json
index e667d6522..8e81c6e03 100644
--- a/app/javascript/dashboard/i18n/locale/vi/settings.json
+++ b/app/javascript/dashboard/i18n/locale/vi/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "Tùy chọn thông báo của bạn đã được cập nhật thành công",
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/bulkActions.json b/app/javascript/dashboard/i18n/locale/zh_CN/bulkActions.json
index 1f2bd1b38..d6ef31100 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "正在加载客服代表",
     "UPDATE": {
       "CHANGE_STATUS": "更改状态",
-      "SNOOZE_UNTIL_NEXT_REPLY": "推迟至下一个回复.",
+      "SNOOZE_UNTIL": "推迟",
       "UPDATE_SUCCESFUL": "对话状态更新成功。",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/contact.json b/app/javascript/dashboard/i18n/locale/zh_CN/contact.json
index 0422ea4aa..11586e6b3 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/contact.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "导出联系人",
       "MESSAGE": "您确定要导出所有联系人吗？",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "是的，导出",
       "NO": "否，取消"
     }
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/generalSettings.json b/app/javascript/dashboard/i18n/locale/zh_CN/generalSettings.json
index ccf2d4ab7..0127763e9 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "一般",
       "REPORTS": "报告",
       "CONVERSATION": "会话",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "更改分配",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "更改团队",
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/settings.json b/app/javascript/dashboard/i18n/locale/zh_CN/settings.json
index e4ce9639c..b79271b59 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/settings.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "您的通知设置已成功更新",
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json b/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json
index 3ca619af4..6bf3024f7 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json
@@ -1,52 +1,52 @@
 {
   "AGENT_BOTS": {
     "HEADER": "機器人",
-    "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add bot configuration",
+    "LOADING_EDITOR": "正在載入編輯器...",
+    "HEADER_BTN_TXT": "新增機器人設定",
     "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
     "CSML_BOT_EDITOR": {
       "NAME": {
-        "LABEL": "Bot name",
-        "PLACEHOLDER": "Name your bot.",
+        "LABEL": "機器人名稱",
+        "PLACEHOLDER": "命名你的機器人",
         "ERROR": "機器人名稱為必填."
       },
       "DESCRIPTION": {
-        "LABEL": "Bot description",
+        "LABEL": "機器人描述",
         "PLACEHOLDER": "這個機器人的作用是什麼"
       },
       "BOT_CONFIG": {
-        "ERROR": "Please enter your CSML bot configuration above.",
-        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
+        "ERROR": "請在上方輸入你的CSML機器人設定",
+        "API_ERROR": "你的CSML設定是無效的. 請修正後再試."
       },
-      "SUBMIT": "Validate and save"
+      "SUBMIT": "驗證並儲存"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "選擇一個客服機器人",
       "DESC": "Assign an Agent Bot to your inbox. They can handle initial conversations and transfer them to a live agent when necessary.",
       "SUBMIT": "更新",
-      "DISCONNECT": "Disconnect bot",
+      "DISCONNECT": "取消機器人連結",
       "SUCCESS_MESSAGE": "成功更新客服機器人.",
       "DISCONNECTED_SUCCESS_MESSAGE": "成功解除客服機器人連結.",
       "ERROR_MESSAGE": "Could not update the agent bot. Please try again.",
       "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot. Please try again.",
-      "SELECT_PLACEHOLDER": "Select bot"
+      "SELECT_PLACEHOLDER": "選擇機器人"
     },
     "ADD": {
       "TITLE": "設定新的機器人",
       "CANCEL_BUTTON_TEXT": "取消",
       "API": {
         "SUCCESS_MESSAGE": "機器人新增成功.",
-        "ERROR_MESSAGE": "Could not add bot. Please try again later."
+        "ERROR_MESSAGE": "無法新增機器人，請稍後再試."
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
-      "LOADING": "Fetching bots...",
-      "TYPE": "Bot type"
+      "404": "查無機器人，你可以點擊「設定新的機器人」按鈕設定一個機器人",
+      "LOADING": "正在取得機器人...",
+      "TYPE": "機器人類型"
     },
     "DELETE": {
       "BUTTON_TEXT": "刪除",
-      "TITLE": "Delete bot",
+      "TITLE": "刪除機器人",
       "SUBMIT": "刪除",
       "CANCEL_BUTTON_TEXT": "取消",
       "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
@@ -57,17 +57,17 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "編輯",
-      "LOADING": "Fetching bots...",
-      "TITLE": "Edit bot",
+      "LOADING": "正在取得機器人...",
+      "TITLE": "編輯機器人",
       "CANCEL_BUTTON_TEXT": "取消",
       "API": {
         "SUCCESS_MESSAGE": "機器人更新成功.",
-        "ERROR_MESSAGE": "Could not update bot. Please try again."
+        "ERROR_MESSAGE": "無法更新機器人，請稍後再試"
       }
     },
     "TYPES": {
-      "WEBHOOK": "Webhook bot",
-      "CSML": "CSML bot"
+      "WEBHOOK": "Webhook 機器人",
+      "CSML": "CSML 機器人"
     }
   }
 }
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/bulkActions.json b/app/javascript/dashboard/i18n/locale/zh_TW/bulkActions.json
index ea3f02a43..1f80e99f5 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/bulkActions.json
@@ -4,11 +4,11 @@
     "AGENT_SELECT_LABEL": "選擇客服",
     "ASSIGN_CONFIRMATION_LABEL": "Are you sure to assign %{conversationCount} %{conversationLabel} to",
     "UNASSIGN_CONFIRMATION_LABEL": "Are you sure to unassign %{conversationCount} %{conversationLabel}?",
-    "GO_BACK_LABEL": "Go back",
+    "GO_BACK_LABEL": "返回",
     "ASSIGN_LABEL": "指派",
     "YES": "是",
-    "ASSIGN_AGENT_TOOLTIP": "Assign agent",
-    "ASSIGN_TEAM_TOOLTIP": "Assign team",
+    "ASSIGN_AGENT_TOOLTIP": "指派客服",
+    "ASSIGN_TEAM_TOOLTIP": "指派團隊",
     "ASSIGN_SUCCESFUL": "Conversations assigned successfully.",
     "ASSIGN_FAILED": "Failed to assign conversations. Please try again.",
     "RESOLVE_SUCCESFUL": "Conversations resolved successfully.",
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/cannedMgmt.json b/app/javascript/dashboard/i18n/locale/zh_TW/cannedMgmt.json
index dce1758d9..bdf71dec7 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/cannedMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/cannedMgmt.json
@@ -28,7 +28,7 @@
         "CONTENT": {
           "LABEL": "訊息",
           "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
+          "ERROR": "訊息為必填."
         },
         "SUBMIT": "送出"
       },
@@ -38,7 +38,7 @@
       }
     },
     "EDIT": {
-      "TITLE": "Edit canned response",
+      "TITLE": "編輯罐頭回覆",
       "CANCEL_BUTTON_TEXT": "取消操作",
       "FORM": {
         "SHORT_CODE": {
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/contact.json b/app/javascript/dashboard/i18n/locale/zh_TW/contact.json
index a42ea8e3f..6902a3e63 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/contact.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/contact.json
@@ -84,6 +84,7 @@
     "CONFIRM": {
       "TITLE": "Export Contacts",
       "MESSAGE": "Are you sure you want to export all contacts?",
+      "FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
       "YES": "Yes, Export",
       "NO": "No, Cancel"
     }
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/generalSettings.json b/app/javascript/dashboard/i18n/locale/zh_TW/generalSettings.json
index 2d3949f38..49f69de56 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "報表",
       "CONVERSATION": "對話",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/settings.json b/app/javascript/dashboard/i18n/locale/zh_TW/settings.json
index 73798b909..1e57f93e0 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/settings.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/settings.json
@@ -109,7 +109,8 @@
           "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
           "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
           "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
-        }
+        },
+        "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
       },
       "API": {
         "UPDATE_SUCCESS": "您的通知設定已成功更新",
diff --git a/app/javascript/widget/i18n/locale/ca.json b/app/javascript/widget/i18n/locale/ca.json
index 6ac532ba1..13cd889c8 100644
--- a/app/javascript/widget/i18n/locale/ca.json
+++ b/app/javascript/widget/i18n/locale/ca.json
@@ -90,8 +90,8 @@
     }
   },
   "EMOJI": {
-    "PLACEHOLDER": "Search emojis",
-    "NOT_FOUND": "No emoji match your search"
+    "PLACEHOLDER": "Cerca emojis",
+    "NOT_FOUND": "Cap emoji coincideix amb la teva cerca"
   },
   "CSAT": {
     "TITLE": "Rate your conversation",
diff --git a/app/javascript/widget/i18n/locale/de.json b/app/javascript/widget/i18n/locale/de.json
index b6586bf11..36a5202bd 100644
--- a/app/javascript/widget/i18n/locale/de.json
+++ b/app/javascript/widget/i18n/locale/de.json
@@ -81,7 +81,7 @@
     "CAMPAIGN_HEADER": "Bitte geben Sie Ihren Namen und Ihre E-Mail-Adresse an, bevor Sie die Konversation beginnen",
     "IS_REQUIRED": "erforderlich",
     "REQUIRED": "Benötigt",
-    "REGEX_ERROR": "Please provide a valid input"
+    "REGEX_ERROR": "Bitte geben Sie eine gültige Eingabe ein"
   },
   "FILE_SIZE_LIMIT": "Die Datei überschreitet das Anhangslimit von {MAXIMUM_FILE_UPLOAD_SIZE}",
   "CHAT_FORM": {
diff --git a/config/locales/am.yml b/config/locales/am.yml
index c296749f9..fb5adb959 100644
--- a/config/locales/am.yml
+++ b/config/locales/am.yml
@@ -74,6 +74,8 @@ am:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ am:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/ar.yml b/config/locales/ar.yml
index 33cfa3891..77dc32cd1 100644
--- a/config/locales/ar.yml
+++ b/config/locales/ar.yml
@@ -74,6 +74,8 @@ ar:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: عدد مرات الإغلاق
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: اسم صندوق الوارد
       inbox_type: نوع صندوق البريد
@@ -90,6 +92,8 @@ ar:
       conversations_count: عدد المحادثات
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: عدد مرات الإغلاق
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/bg.yml b/config/locales/bg.yml
index 8f9dea64a..595d67e53 100644
--- a/config/locales/bg.yml
+++ b/config/locales/bg.yml
@@ -74,6 +74,8 @@ bg:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ bg:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/ca.yml b/config/locales/ca.yml
index 877ddb29d..d694a616c 100644
--- a/config/locales/ca.yml
+++ b/config/locales/ca.yml
@@ -63,9 +63,9 @@ ca:
         name: should not start or end with symbols, and it should not have < > / \ @ characters.
     custom_filters:
       number_of_records: Limit reached. The maximum number of allowed custom filters for a user per account is 50.
-      invalid_attribute: Invalid attribute key - [%{key}]. The key should be one of [%{allowed_keys}] or a custom attribute defined in the account.
-      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
-      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+      invalid_attribute: 'Clau d''atribut no vàlida: [%{key}]. La clau hauria de ser una de [%{allowed_keys}] o un atribut personalitzat definit al compte.'
+      invalid_operator: Operador no vàlid. Els operadors permesos per a %{attribute_name} son [%{allowed_keys}].
+      invalid_value: Valor no vàlid. Els valors proporcionats per a %{attribute_name} no són vàlids
   reports:
     period: Període d'informes %{since} a %{until}
     utc_warning: The report generated is in UTC timezone
@@ -74,6 +74,8 @@ ca:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Total de resolucions
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ ca:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Total de resolucions
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/cs.yml b/config/locales/cs.yml
index 36ad62fba..beb6c8e8d 100644
--- a/config/locales/cs.yml
+++ b/config/locales/cs.yml
@@ -74,6 +74,8 @@ cs:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Počet rozlišení
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ cs:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Počet rozlišení
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/da.yml b/config/locales/da.yml
index 2ca73679c..b2437c67f 100644
--- a/config/locales/da.yml
+++ b/config/locales/da.yml
@@ -74,6 +74,8 @@ da:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Antal Afsluttede
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Indbakkens navn
       inbox_type: Indbakke type
@@ -90,6 +92,8 @@ da:
       conversations_count: Samtaler tæller
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Antal Afsluttede
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/de.yml b/config/locales/de.yml
index 7b8140580..76246d5c1 100644
--- a/config/locales/de.yml
+++ b/config/locales/de.yml
@@ -74,6 +74,8 @@ de:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Auflösungsanzahl
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Posteingangsname
       inbox_type: Posteingangstyp
@@ -90,6 +92,8 @@ de:
       conversations_count: Anzahl Gespräche
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Auflösungsanzahl
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Zeitzone
     sla_csv:
diff --git a/config/locales/el.yml b/config/locales/el.yml
index 5bb5db9ef..21f49c717 100644
--- a/config/locales/el.yml
+++ b/config/locales/el.yml
@@ -74,6 +74,8 @@ el:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Αριθμός Αναλύσεων
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Όνομα Κιβωτίου
       inbox_type: Τύπος κιβωτίου εισερχόμενων
@@ -90,6 +92,8 @@ el:
       conversations_count: Αριθμός συνομιλιών
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Αριθμός Αναλύσεων
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/es.yml b/config/locales/es.yml
index 2ec08fb1d..8c5dab736 100644
--- a/config/locales/es.yml
+++ b/config/locales/es.yml
@@ -74,6 +74,8 @@ es:
       conversations_count: Conversaciones asignadas
       avg_first_response_time: Promedio de tiempo de la primera respuesta
       avg_resolution_time: Tiempo promedio de resolución
+      resolution_count: Número de resoluciones
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Nombre de la bandeja de entrada
       inbox_type: Tipo de bandeja de entrada
@@ -90,6 +92,8 @@ es:
       conversations_count: Cantidad de conversaciones
       avg_first_response_time: Promedio de tiempo de la primera respuesta
       avg_resolution_time: Tiempo promedio de resolución
+      resolution_count: Número de resoluciones
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/fa.yml b/config/locales/fa.yml
index af757499e..0c303071d 100644
--- a/config/locales/fa.yml
+++ b/config/locales/fa.yml
@@ -74,6 +74,8 @@ fa:
       conversations_count: گفتگو‌های اختصاص داده شده
       avg_first_response_time: میانگین زمان تا اولین پاسخ
       avg_resolution_time: میانگین زمان حل مشکل
+      resolution_count: تعداد مسائل حل شده
+      avg_customer_waiting_time: میانگین زمان انتظار مشتری
     inbox_csv:
       inbox_name: نام صندوق ورودی
       inbox_type: نوع صندوق ورودی
@@ -90,6 +92,8 @@ fa:
       conversations_count: Conversations count
       avg_first_response_time: میانگین زمان تا اولین پاسخ
       avg_resolution_time: میانگین زمان حل مشکل
+      resolution_count: تعداد مسائل حل شده
+      avg_customer_waiting_time: میانگین زمان انتظار مشتری
     conversation_traffic_csv:
       timezone: منطقه زمانی
     sla_csv:
diff --git a/config/locales/fi.yml b/config/locales/fi.yml
index 02d5db4c8..cd75e3f58 100644
--- a/config/locales/fi.yml
+++ b/config/locales/fi.yml
@@ -74,6 +74,8 @@ fi:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Selvitysmäärä
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ fi:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Selvitysmäärä
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/fr.yml b/config/locales/fr.yml
index 58109ba19..461a7d001 100644
--- a/config/locales/fr.yml
+++ b/config/locales/fr.yml
@@ -74,6 +74,8 @@ fr:
       conversations_count: Conversations assignées
       avg_first_response_time: Temps moyen pour une première réponse
       avg_resolution_time: Temps nécessaire pour résoudre une demande (en moyenne)
+      resolution_count: Nombre de résolutions
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Nom de la boîte de réception
       inbox_type: Type de boîte de réception
@@ -90,6 +92,8 @@ fr:
       conversations_count: Nombre de conversations
       avg_first_response_time: Temps moyen pour une première réponse
       avg_resolution_time: Temps nécessaire pour résoudre une demande (en moyenne)
+      resolution_count: Nombre de résolutions
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Fuseau horaire
     sla_csv:
diff --git a/config/locales/he.yml b/config/locales/he.yml
index dc9bab6ae..01b2fc03c 100644
--- a/config/locales/he.yml
+++ b/config/locales/he.yml
@@ -74,6 +74,8 @@ he:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: ספירת רזולוציות
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ he:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: ספירת רזולוציות
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/hi.yml b/config/locales/hi.yml
index d4dfae643..a03642b4e 100644
--- a/config/locales/hi.yml
+++ b/config/locales/hi.yml
@@ -74,6 +74,8 @@ hi:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ hi:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/hr.yml b/config/locales/hr.yml
index 20c340da1..a0380712f 100644
--- a/config/locales/hr.yml
+++ b/config/locales/hr.yml
@@ -74,6 +74,8 @@ hr:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ hr:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/hu.yml b/config/locales/hu.yml
index b185475d8..eba418ab7 100644
--- a/config/locales/hu.yml
+++ b/config/locales/hu.yml
@@ -74,6 +74,8 @@ hu:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Megoldások száma
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Fiók név
       inbox_type: Fiók típus
@@ -90,6 +92,8 @@ hu:
       conversations_count: Beszélgetésszám
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Megoldások száma
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Időzóna
     sla_csv:
diff --git a/config/locales/hy.yml b/config/locales/hy.yml
index c948e6a0c..3f566ce16 100644
--- a/config/locales/hy.yml
+++ b/config/locales/hy.yml
@@ -74,6 +74,8 @@ hy:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ hy:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/id.yml b/config/locales/id.yml
index eb1e3b7d4..5d8c62fb3 100644
--- a/config/locales/id.yml
+++ b/config/locales/id.yml
@@ -74,6 +74,8 @@ id:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Jumlah Terselesaikan
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Nama kotak masuk
       inbox_type: Jenis kotak masuk
@@ -90,6 +92,8 @@ id:
       conversations_count: Jumlah percakapan
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Jumlah Terselesaikan
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Zona Waktu
     sla_csv:
diff --git a/config/locales/is.yml b/config/locales/is.yml
index 25eac54a3..62010c6cb 100644
--- a/config/locales/is.yml
+++ b/config/locales/is.yml
@@ -74,6 +74,8 @@ is:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ is:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/it.yml b/config/locales/it.yml
index 50205c6aa..983e981c8 100644
--- a/config/locales/it.yml
+++ b/config/locales/it.yml
@@ -74,6 +74,8 @@ it:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Conteggio risoluzioni
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Nome casella
       inbox_type: Tipo casella
@@ -90,6 +92,8 @@ it:
       conversations_count: Numero di conversazioni
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Conteggio risoluzioni
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/ja.yml b/config/locales/ja.yml
index 6e11373cf..f883e47b2 100644
--- a/config/locales/ja.yml
+++ b/config/locales/ja.yml
@@ -74,6 +74,8 @@ ja:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: 処理件数
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ ja:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: 処理件数
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/ka.yml b/config/locales/ka.yml
index a12f1e910..a59d1416c 100644
--- a/config/locales/ka.yml
+++ b/config/locales/ka.yml
@@ -74,6 +74,8 @@ ka:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ ka:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/ko.yml b/config/locales/ko.yml
index 997f3d486..e23fb7d06 100644
--- a/config/locales/ko.yml
+++ b/config/locales/ko.yml
@@ -74,6 +74,8 @@ ko:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: 해결 수
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ ko:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: 해결 수
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/lt.yml b/config/locales/lt.yml
index 956ce9814..7b0c6e0b1 100644
--- a/config/locales/lt.yml
+++ b/config/locales/lt.yml
@@ -74,6 +74,8 @@ lt:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Sprendimų skaičius
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Gautų laiškų aplanko pavadinimas
       inbox_type: Gautų laiškų aplanko tipas
@@ -90,6 +92,8 @@ lt:
       conversations_count: Pokalbių skaičius
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Sprendimų skaičius
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Laiko zona
     sla_csv:
diff --git a/config/locales/lv.yml b/config/locales/lv.yml
index a7acce339..72d0a228d 100644
--- a/config/locales/lv.yml
+++ b/config/locales/lv.yml
@@ -74,6 +74,8 @@ lv:
       conversations_count: Piešķirtās sarunas
       avg_first_response_time: Vidējais pirmās reakcijas laiks
       avg_resolution_time: Vidējais atrisināšanas laiks
+      resolution_count: Atrisināšanas Skaits
+      avg_customer_waiting_time: Vidējais klientu gaidīšanas laiks
     inbox_csv:
       inbox_name: Iesūtnes nosaukums
       inbox_type: Iesūtnes tips
@@ -90,6 +92,8 @@ lv:
       conversations_count: Sarunu skaits
       avg_first_response_time: Vidējais pirmās reakcijas laiks
       avg_resolution_time: Vidējais atrisināšanas laiks
+      resolution_count: Atrisināšanas Skaits
+      avg_customer_waiting_time: Vidējais klientu gaidīšanas laiks
     conversation_traffic_csv:
       timezone: Laika zona
     sla_csv:
diff --git a/config/locales/ml.yml b/config/locales/ml.yml
index acefd23a5..0c1e742c9 100644
--- a/config/locales/ml.yml
+++ b/config/locales/ml.yml
@@ -74,6 +74,8 @@ ml:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: മിഴിവ് എണ്ണം
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ ml:
       conversations_count: സംഭാഷണങ്ങളുടെ എണ്ണം
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: മിഴിവ് എണ്ണം
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/ms.yml b/config/locales/ms.yml
index 37a01c416..86b490019 100644
--- a/config/locales/ms.yml
+++ b/config/locales/ms.yml
@@ -74,6 +74,8 @@ ms:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ ms:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/ne.yml b/config/locales/ne.yml
index d8e2adfc2..5fc0661bc 100644
--- a/config/locales/ne.yml
+++ b/config/locales/ne.yml
@@ -74,6 +74,8 @@ ne:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ ne:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/nl.yml b/config/locales/nl.yml
index 6035d1ed8..7cf5bb26f 100644
--- a/config/locales/nl.yml
+++ b/config/locales/nl.yml
@@ -74,6 +74,8 @@ nl:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Aantal Resoluties
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Naam postvak
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ nl:
       conversations_count: Aantal gesprekken
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Aantal Resoluties
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/no.yml b/config/locales/no.yml
index f0a6a914b..80d07a92c 100644
--- a/config/locales/no.yml
+++ b/config/locales/no.yml
@@ -74,6 +74,8 @@
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Antall løsninger
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Antall løsninger
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/pl.yml b/config/locales/pl.yml
index 3a1d5b083..270145098 100644
--- a/config/locales/pl.yml
+++ b/config/locales/pl.yml
@@ -74,6 +74,8 @@ pl:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Liczba rozwiązań
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Nazwa skrzynki odbiorczej
       inbox_type: Typ skrzynki odbiorczej
@@ -90,6 +92,8 @@ pl:
       conversations_count: Liczba rozmów
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Liczba rozwiązań
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Strefa czasowa
     sla_csv:
diff --git a/config/locales/pt.yml b/config/locales/pt.yml
index 525981489..3f3b0adc1 100644
--- a/config/locales/pt.yml
+++ b/config/locales/pt.yml
@@ -74,6 +74,8 @@ pt:
       conversations_count: Conversas atribuídas
       avg_first_response_time: Média de tempo da primeira resposta
       avg_resolution_time: Média de tempo de resolução
+      resolution_count: Contagem de resolução
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Nome da caixa de entrada
       inbox_type: Tipo de caixa de entrada
@@ -90,6 +92,8 @@ pt:
       conversations_count: Número de conversas
       avg_first_response_time: Média de tempo da primeira resposta
       avg_resolution_time: Média de tempo de resolução
+      resolution_count: Contagem de resolução
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Fuso Horário
     sla_csv:
diff --git a/config/locales/pt_BR.yml b/config/locales/pt_BR.yml
index 207440c3d..5579e3787 100644
--- a/config/locales/pt_BR.yml
+++ b/config/locales/pt_BR.yml
@@ -74,6 +74,8 @@ pt_BR:
       conversations_count: Conversas atribuídas
       avg_first_response_time: Tempo médio de primeira resposta
       avg_resolution_time: Tempo médio de resolução
+      resolution_count: Contagem de Resolução
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Nome da Caixa de Entrada
       inbox_type: Tipo da Caixa de Entrada
@@ -90,6 +92,8 @@ pt_BR:
       conversations_count: Contagem de conversas
       avg_first_response_time: Tempo médio de primeira resposta
       avg_resolution_time: Tempo médio de resolução
+      resolution_count: Contagem de Resolução
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Fuso horário
     sla_csv:
diff --git a/config/locales/ro.yml b/config/locales/ro.yml
index 60f0dcbcf..e6497dbef 100644
--- a/config/locales/ro.yml
+++ b/config/locales/ro.yml
@@ -74,6 +74,8 @@ ro:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Număr de rezoluții
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Nume Inbox
       inbox_type: Tip inbox
@@ -90,6 +92,8 @@ ro:
       conversations_count: Conversațiile contează
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Număr de rezoluții
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Fus orar
     sla_csv:
diff --git a/config/locales/ru.yml b/config/locales/ru.yml
index 237298c8b..0e384bee4 100644
--- a/config/locales/ru.yml
+++ b/config/locales/ru.yml
@@ -74,6 +74,8 @@ ru:
       conversations_count: Назначенные диалоги
       avg_first_response_time: Среднее время первого ответа
       avg_resolution_time: Среднее время завершения
+      resolution_count: Количество завершенных
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Имя источника
       inbox_type: Тип входящего сообщения
@@ -90,6 +92,8 @@ ru:
       conversations_count: Количество бесед
       avg_first_response_time: Среднее время первого ответа
       avg_resolution_time: Среднее время завершения
+      resolution_count: Количество завершенных
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Часовой пояс
     sla_csv:
diff --git a/config/locales/sh.yml b/config/locales/sh.yml
index d0fa964a1..0b938831d 100644
--- a/config/locales/sh.yml
+++ b/config/locales/sh.yml
@@ -74,6 +74,8 @@ sh:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ sh:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/sk.yml b/config/locales/sk.yml
index 41078b1f0..c37e472a0 100644
--- a/config/locales/sk.yml
+++ b/config/locales/sk.yml
@@ -74,6 +74,8 @@ sk:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Počet vyriešených problémov
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ sk:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Počet vyriešených problémov
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/sl.yml b/config/locales/sl.yml
index 124754244..d3f31c33f 100644
--- a/config/locales/sl.yml
+++ b/config/locales/sl.yml
@@ -74,6 +74,8 @@ sl:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ sl:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/sq.yml b/config/locales/sq.yml
index fcc87044a..6b84c4c24 100644
--- a/config/locales/sq.yml
+++ b/config/locales/sq.yml
@@ -74,6 +74,8 @@ sq:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ sq:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/sr.yml b/config/locales/sr.yml
index 68bd6e14e..3f34d8cef 100644
--- a/config/locales/sr.yml
+++ b/config/locales/sr.yml
@@ -74,6 +74,8 @@ sr-Latn:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Broj rešenih
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Naziv prijemnog sandučeta
       inbox_type: Vrsta prijemnog sandučeta
@@ -90,6 +92,8 @@ sr-Latn:
       conversations_count: Broj razgovora
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Broj rešenih
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/sv.yml b/config/locales/sv.yml
index 641877571..d714a8e3d 100644
--- a/config/locales/sv.yml
+++ b/config/locales/sv.yml
@@ -74,6 +74,8 @@ sv:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Antal lösta
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ sv:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Antal lösta
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/ta.yml b/config/locales/ta.yml
index 56883ae2d..ce5ed0773 100644
--- a/config/locales/ta.yml
+++ b/config/locales/ta.yml
@@ -74,6 +74,8 @@ ta:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: தீர்மான எண்ணிக்கை
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ ta:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: தீர்மான எண்ணிக்கை
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/th.yml b/config/locales/th.yml
index 54af8efde..2eaa9068d 100644
--- a/config/locales/th.yml
+++ b/config/locales/th.yml
@@ -74,6 +74,8 @@ th:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: จำนวนความละเอียด
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ th:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: จำนวนความละเอียด
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/tr.yml b/config/locales/tr.yml
index cf3acc23c..30f3798a7 100644
--- a/config/locales/tr.yml
+++ b/config/locales/tr.yml
@@ -74,6 +74,8 @@ tr:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Çözünürlük Sayısı
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox adı
       inbox_type: Inbox türü
@@ -90,6 +92,8 @@ tr:
       conversations_count: Konuşma sayısı
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Çözünürlük Sayısı
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Zaman dilimi
     sla_csv:
diff --git a/config/locales/uk.yml b/config/locales/uk.yml
index 4983c9350..b8d87a79b 100644
--- a/config/locales/uk.yml
+++ b/config/locales/uk.yml
@@ -74,6 +74,8 @@ uk:
       conversations_count: Призначені розмови
       avg_first_response_time: Середній час першої відповіді
       avg_resolution_time: Середній час вирішення
+      resolution_count: Кількість вирішень
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Назва Джерела
       inbox_type: Тип Джерела
@@ -90,6 +92,8 @@ uk:
       conversations_count: Кількість бесід
       avg_first_response_time: Середній час першої відповіді
       avg_resolution_time: Середній час вирішення
+      resolution_count: Кількість вирішень
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/ur.yml b/config/locales/ur.yml
index 27605e611..634b1c93a 100644
--- a/config/locales/ur.yml
+++ b/config/locales/ur.yml
@@ -74,6 +74,8 @@ ur:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ ur:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/ur_IN.yml b/config/locales/ur_IN.yml
index ad6bc17b0..15cf19ff4 100644
--- a/config/locales/ur_IN.yml
+++ b/config/locales/ur_IN.yml
@@ -74,6 +74,8 @@ ur:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Inbox name
       inbox_type: Inbox type
@@ -90,6 +92,8 @@ ur:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Resolution Count
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv:
diff --git a/config/locales/vi.yml b/config/locales/vi.yml
index a5d1fb4d0..189184d4d 100644
--- a/config/locales/vi.yml
+++ b/config/locales/vi.yml
@@ -74,6 +74,8 @@ vi:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Số lượng giải quyết
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: Tên kênh
       inbox_type: Kiểu kênh
@@ -90,6 +92,8 @@ vi:
       conversations_count: Số hội thoại
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: Số lượng giải quyết
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Múi giờ
     sla_csv:
diff --git a/config/locales/zh_CN.yml b/config/locales/zh_CN.yml
index 8673eca3c..f576e6d50 100644
--- a/config/locales/zh_CN.yml
+++ b/config/locales/zh_CN.yml
@@ -74,6 +74,8 @@ zh_CN:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: 已解决的数量
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: 收件箱名称
       inbox_type: 收件箱类型
@@ -90,6 +92,8 @@ zh_CN:
       conversations_count: 对话数量
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: 已解决的数量
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: 时区
     sla_csv:
diff --git a/config/locales/zh_TW.yml b/config/locales/zh_TW.yml
index 79940416f..c876d110b 100644
--- a/config/locales/zh_TW.yml
+++ b/config/locales/zh_TW.yml
@@ -42,7 +42,7 @@ zh_TW:
       export:
         success: We will notify you once contacts export file is ready to view.
       email:
-        invalid: Invalid email
+        invalid: 無效的email
       phone_number:
         invalid: should be in e164 format
     categories:
@@ -74,6 +74,8 @@ zh_TW:
       conversations_count: Assigned conversations
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: 已解決的數量
+      avg_customer_waiting_time: Avg customer waiting time
     inbox_csv:
       inbox_name: 收件匣名稱
       inbox_type: 收件匣類型
@@ -90,6 +92,8 @@ zh_TW:
       conversations_count: 對話數量
       avg_first_response_time: Avg first response time
       avg_resolution_time: Avg resolution time
+      resolution_count: 已解決的數量
+      avg_customer_waiting_time: Avg customer waiting time
     conversation_traffic_csv:
       timezone: Timezone
     sla_csv: