From f66b551c7d6778b7984041832cbba70bc833cde3 Mon Sep 17 00:00:00 2001
From: Vishnu Narayanan <iamwishnu@gmail.com>
Date: Wed, 17 Jun 2026 16:28:48 +0530
Subject: [PATCH 1/2] revert: Sidebar unread counts for filters (CW-7262)
 (#14769)

## Description

Reverts [#14726](https://github.com/chatwoot/chatwoot/pull/14726)
(\"feat: Add sidebar unread counts for filters (CW-7262)\"), which
shipped in 4.15.0.

After 4.15.0 rolled out to prod the unread-counts-for-filters code path
caused a cascading incident:

- `Counter#ensure_filters_cache!` fires on every `/unread_counts/index`
and `update_last_seen` request.
- On cache miss it calls `Builder#build_filters_for!`, which:
- invokes `store.clear_user_filters!` -> `delete_matching` -> a Redis
`SCAN_each` over a per-user pattern keyspace, and
- runs 4 fresh SQL passes per user (mentions, participating, unattended,
and per-folder `Conversations::FilterService` queries).
- Threads blocked in the SCAN held their DB connections, the connection
pool exhausted, Sidekiq jobs were discarded with
`ActiveJob::DeserializationError: could not obtain a connection from the
pool`, and the enqueued queue blew past 200K.


Related:
[CW-7262](https://linear.app/chatwoot/issue/CW-7262/unread-counts-for-filters-folders)

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
---
 app/finders/conversation_finder.rb            |   2 +-
 .../components-next/sidebar/ChannelLeaf.vue   |   6 +-
 .../components-next/sidebar/Sidebar.vue       |  38 ---
 .../sidebar/SidebarCollapsedPopover.vue       |  10 +-
 .../sidebar/SidebarGroupLeaf.vue              |   5 +-
 .../sidebar/SidebarUnreadBadge.vue            |   2 -
 .../sidebar/specs/ChannelLeaf.spec.js         |  12 -
 .../sidebar/specs/SidebarGroupLeaf.spec.js    |  19 +-
 .../dashboard/i18n/locale/en/settings.json    |  10 -
 .../store/modules/conversationUnreadCounts.js |  23 --
 .../conversationUnreadCounts/getters.spec.js  |  22 --
 .../mutations.spec.js                         |  19 --
 app/listeners/action_cable_listener.rb        |   4 +-
 app/models/account.rb                         |   2 +-
 app/models/account_user.rb                    |   9 -
 app/models/concerns/cache_keys.rb             |   1 +
 app/models/conversation_participant.rb        |   5 -
 app/models/custom_filter.rb                   |   9 -
 app/models/inbox_member.rb                    |  12 -
 app/models/mention.rb                         |   5 -
 app/services/conversations/filter_service.rb  |  10 +-
 .../unread_counts/broadcast_scope.rb          |  14 +-
 .../unread_counts/build_lock_keys.rb          |  15 --
 .../conversations/unread_counts/builder.rb    | 139 +----------
 .../conversations/unread_counts/counter.rb    |  45 ++--
 .../unread_counts/filter_counter.rb           |  40 ----
 .../conversations/unread_counts/listener.rb   |  39 +---
 .../conversations/unread_counts/notifier.rb   |   4 +-
 .../conversations/unread_counts/store.rb      |  20 +-
 .../conversations/unread_counts/store_keys.rb |  16 --
 .../unread_counts/user_filter_notifier.rb     |  19 --
 .../unread_counts/user_filter_store.rb        | 100 --------
 app/services/filter_service.rb                |  12 +-
 .../finders/enterprise/conversation_finder.rb |  26 ---
 enterprise/app/models/custom_role.rb          |  23 --
 lib/redis/redis_keys.rb                       |  15 --
 .../accounts/conversations_controller_spec.rb |  43 +---
 .../super_admin/accounts_controller_spec.rb   |   2 +-
 .../finders/conversation_finder_spec.rb       |  24 --
 spec/enterprise/models/account_user_spec.rb   |  18 --
 spec/enterprise/models/custom_role_spec.rb    |  34 ---
 .../unread_counts/counter_spec.rb             |  60 ++---
 spec/finders/conversation_finder_spec.rb      |  19 --
 spec/listeners/action_cable_listener_spec.rb  |  14 --
 spec/models/account_spec.rb                   |  59 +----
 spec/models/account_user_spec.rb              |  28 ---
 spec/models/inbox_member_spec.rb              |  26 ---
 .../unread_counts/builder_spec.rb             | 197 +---------------
 .../unread_counts/counter_spec.rb             |  78 +------
 .../unread_counts/listener_spec.rb            |  51 +---
 .../unread_counts/notifier_spec.rb            |  12 -
 .../unread_counts/refresher_spec.rb           |   2 +-
 .../conversations/unread_counts/store_spec.rb | 218 +-----------------
 .../user_filter_notifier_spec.rb              |  37 ---
 54 files changed, 95 insertions(+), 1579 deletions(-)
 delete mode 100644 app/services/conversations/unread_counts/build_lock_keys.rb
 delete mode 100644 app/services/conversations/unread_counts/filter_counter.rb
 delete mode 100644 app/services/conversations/unread_counts/user_filter_notifier.rb
 delete mode 100644 app/services/conversations/unread_counts/user_filter_store.rb
 delete mode 100644 spec/enterprise/finders/conversation_finder_spec.rb
 delete mode 100644 spec/services/conversations/unread_counts/user_filter_notifier_spec.rb

diff --git a/app/finders/conversation_finder.rb b/app/finders/conversation_finder.rb
index 9d53ec97e..74bf903f5 100644
--- a/app/finders/conversation_finder.rb
+++ b/app/finders/conversation_finder.rb
@@ -142,7 +142,7 @@ class ConversationFinder
       conversation_ids = current_account.mentions.where(user: current_user).pluck(:conversation_id)
       @conversations = @conversations.where(id: conversation_ids)
     when 'participating'
-      @conversations = @conversations.where(id: current_user.participating_conversations.where(account_id: current_account.id).select(:id))
+      @conversations = current_user.participating_conversations.where(account_id: current_account.id)
     when 'unattended'
       @conversations = @conversations.unattended
     end
diff --git a/app/javascript/dashboard/components-next/sidebar/ChannelLeaf.vue b/app/javascript/dashboard/components-next/sidebar/ChannelLeaf.vue
index 234737008..a995cf510 100644
--- a/app/javascript/dashboard/components-next/sidebar/ChannelLeaf.vue
+++ b/app/javascript/dashboard/components-next/sidebar/ChannelLeaf.vue
@@ -22,10 +22,6 @@ const props = defineProps({
     type: [Number, String],
     default: 0,
   },
-  badgeTooltip: {
-    type: String,
-    default: '',
-  },
 });
 
 const reauthorizationRequired = computed(() => {
@@ -38,7 +34,7 @@ const reauthorizationRequired = computed(() => {
     <ChannelIcon :inbox="inbox" class="size-4" />
   </span>
   <div class="flex-1 truncate min-w-0">{{ label }}</div>
-  <SidebarUnreadBadge :count="badgeCount" :tooltip="badgeTooltip" />
+  <SidebarUnreadBadge :count="badgeCount" />
   <div
     v-if="reauthorizationRequired"
     v-tooltip.top-end="$t('SIDEBAR.REAUTHORIZE')"
diff --git a/app/javascript/dashboard/components-next/sidebar/Sidebar.vue b/app/javascript/dashboard/components-next/sidebar/Sidebar.vue
index aaee349e3..15a007a74 100644
--- a/app/javascript/dashboard/components-next/sidebar/Sidebar.vue
+++ b/app/javascript/dashboard/components-next/sidebar/Sidebar.vue
@@ -199,18 +199,6 @@ const getLabelUnreadCount = useMapGetter(
 const getTeamUnreadCount = useMapGetter(
   'conversationUnreadCounts/getTeamUnreadCount'
 );
-const mentionsUnreadCount = useMapGetter(
-  'conversationUnreadCounts/getMentionsUnreadCount'
-);
-const participatingUnreadCount = useMapGetter(
-  'conversationUnreadCounts/getParticipatingUnreadCount'
-);
-const unattendedUnreadCount = useMapGetter(
-  'conversationUnreadCounts/getUnattendedUnreadCount'
-);
-const getFolderUnreadCount = useMapGetter(
-  'conversationUnreadCounts/getFolderUnreadCount'
-);
 const teams = useMapGetter('teams/getMyTeams');
 const contactCustomViews = useMapGetter('customViews/getContactCustomViews');
 const conversationCustomViews = useMapGetter(
@@ -292,19 +280,6 @@ const sortedLabels = computed(() =>
   })
 );
 
-const unreadBadgeTooltips = computed(() => ({
-  ALL: t('SIDEBAR.UNREAD_COUNT_TOOLTIP.ALL'),
-  INBOX: t('SIDEBAR.UNREAD_COUNT_TOOLTIP.INBOX'),
-  LABEL: t('SIDEBAR.UNREAD_COUNT_TOOLTIP.LABEL'),
-  TEAM: t('SIDEBAR.UNREAD_COUNT_TOOLTIP.TEAM'),
-  FOLDER: t('SIDEBAR.UNREAD_COUNT_TOOLTIP.FOLDER'),
-  MENTIONS: t('SIDEBAR.UNREAD_COUNT_TOOLTIP.MENTIONS'),
-  PARTICIPATING: t('SIDEBAR.UNREAD_COUNT_TOOLTIP.PARTICIPATING'),
-  UNATTENDED: t('SIDEBAR.UNREAD_COUNT_TOOLTIP.UNATTENDED'),
-}));
-
-const unreadBadgeTooltip = type => unreadBadgeTooltips.value[type];
-
 const closeMobileSidebar = () => {
   if (!props.isMobileSidebarOpen) return;
   emit('closeMobileSidebar');
@@ -360,15 +335,12 @@ const menuItems = computed(() => {
           label: t('SIDEBAR.ALL_CONVERSATIONS'),
           icon: 'i-lucide-inbox',
           badgeCount: allUnreadCount.value,
-          badgeTooltip: unreadBadgeTooltip('ALL'),
           activeOn: ['inbox_conversation'],
           to: accountScopedRoute('home'),
         },
         {
           name: 'Mentions',
           label: t('SIDEBAR.MENTIONED_CONVERSATIONS'),
-          badgeCount: mentionsUnreadCount.value,
-          badgeTooltip: unreadBadgeTooltip('MENTIONS'),
           icon: 'i-lucide-at-sign',
           activeOn: ['conversation_through_mentions'],
           to: accountScopedRoute('conversation_mentions'),
@@ -376,8 +348,6 @@ const menuItems = computed(() => {
         {
           name: 'Participating',
           label: t('SIDEBAR.PARTICIPATING_CONVERSATIONS'),
-          badgeCount: participatingUnreadCount.value,
-          badgeTooltip: unreadBadgeTooltip('PARTICIPATING'),
           icon: 'i-lucide-user-round-check',
           activeOn: ['conversation_through_participating'],
           to: accountScopedRoute('conversation_participating'),
@@ -385,8 +355,6 @@ const menuItems = computed(() => {
         {
           name: 'Unattended',
           activeOn: ['conversation_through_unattended'],
-          badgeCount: unattendedUnreadCount.value,
-          badgeTooltip: unreadBadgeTooltip('UNATTENDED'),
           label: t('SIDEBAR.UNATTENDED_CONVERSATIONS'),
           icon: 'i-lucide-clock-alert',
           to: accountScopedRoute('conversation_unattended'),
@@ -402,8 +370,6 @@ const menuItems = computed(() => {
           children: sortedFolders.value.map(view => ({
             name: `${view.name}-${view.id}`,
             label: view.name,
-            badgeCount: getFolderUnreadCount.value(view.id),
-            badgeTooltip: unreadBadgeTooltip('FOLDER'),
             to: accountScopedRoute('folder_conversations', { id: view.id }),
           })),
         },
@@ -419,7 +385,6 @@ const menuItems = computed(() => {
             name: `${team.name}-${team.id}`,
             label: team.name,
             badgeCount: getTeamUnreadCount.value(team.id),
-            badgeTooltip: unreadBadgeTooltip('TEAM'),
             to: accountScopedRoute('team_conversations', { teamId: team.id }),
           })),
         },
@@ -435,7 +400,6 @@ const menuItems = computed(() => {
             name: `${inbox.name}-${inbox.id}`,
             label: inbox.name,
             badgeCount: getInboxUnreadCount.value(inbox.id),
-            badgeTooltip: unreadBadgeTooltip('INBOX'),
             icon: h(ChannelIcon, { inbox, class: 'size-[16px]' }),
             to: accountScopedRoute('inbox_dashboard', { inbox_id: inbox.id }),
             component: leafProps =>
@@ -444,7 +408,6 @@ const menuItems = computed(() => {
                 active: leafProps.active,
                 inbox,
                 badgeCount: leafProps.badgeCount,
-                badgeTooltip: leafProps.badgeTooltip,
               }),
           })),
         },
@@ -460,7 +423,6 @@ const menuItems = computed(() => {
             name: `${label.title}-${label.id}`,
             label: label.title,
             badgeCount: getLabelUnreadCount.value(label.id),
-            badgeTooltip: unreadBadgeTooltip('LABEL'),
             icon: h('span', {
               class: `size-[8px] rounded-sm`,
               style: { backgroundColor: label.color },
diff --git a/app/javascript/dashboard/components-next/sidebar/SidebarCollapsedPopover.vue b/app/javascript/dashboard/components-next/sidebar/SidebarCollapsedPopover.vue
index 8f1de246e..2e431eb7e 100644
--- a/app/javascript/dashboard/components-next/sidebar/SidebarCollapsedPopover.vue
+++ b/app/javascript/dashboard/components-next/sidebar/SidebarCollapsedPopover.vue
@@ -197,10 +197,7 @@ onMounted(async () => {
                         class="size-4 flex-shrink-0"
                       />
                       <span class="flex-1 truncate">{{ subChild.label }}</span>
-                      <SidebarUnreadBadge
-                        :count="subChild.badgeCount"
-                        :tooltip="subChild.badgeTooltip"
-                      />
+                      <SidebarUnreadBadge :count="subChild.badgeCount" />
                     </button>
                   </li>
                 </ul>
@@ -223,10 +220,7 @@ onMounted(async () => {
                   class="size-4 flex-shrink-0"
                 />
                 <span class="flex-1 truncate">{{ child.label }}</span>
-                <SidebarUnreadBadge
-                  :count="child.badgeCount"
-                  :tooltip="child.badgeTooltip"
-                />
+                <SidebarUnreadBadge :count="child.badgeCount" />
               </button>
             </li>
           </template>
diff --git a/app/javascript/dashboard/components-next/sidebar/SidebarGroupLeaf.vue b/app/javascript/dashboard/components-next/sidebar/SidebarGroupLeaf.vue
index 404bbe3f3..1d23ad0ed 100644
--- a/app/javascript/dashboard/components-next/sidebar/SidebarGroupLeaf.vue
+++ b/app/javascript/dashboard/components-next/sidebar/SidebarGroupLeaf.vue
@@ -12,7 +12,6 @@ const props = defineProps({
   active: { type: Boolean, default: false },
   component: { type: Function, default: null },
   badgeCount: { type: [Number, String], default: 0 },
-  badgeTooltip: { type: String, default: '' },
   hideTreeLine: { type: Boolean, default: false },
   thinTreeLine: { type: Boolean, default: false },
 });
@@ -53,14 +52,14 @@ const TREE_CONNECTOR =
       <component
         :is="component"
         v-if="shouldRenderComponent"
-        v-bind="{ label, icon, active, badgeCount, badgeTooltip }"
+        v-bind="{ label, icon, active, badgeCount }"
       />
       <template v-else>
         <span v-if="icon" class="size-4 grid place-content-center rounded-full">
           <Icon :icon="icon" class="size-4 inline-block" />
         </span>
         <div class="flex-1 truncate min-w-0 text-sm">{{ label }}</div>
-        <SidebarUnreadBadge :count="badgeCount" :tooltip="badgeTooltip" />
+        <SidebarUnreadBadge :count="badgeCount" />
       </template>
     </component>
   </Policy>
diff --git a/app/javascript/dashboard/components-next/sidebar/SidebarUnreadBadge.vue b/app/javascript/dashboard/components-next/sidebar/SidebarUnreadBadge.vue
index 2a91bfcb4..95d95236a 100644
--- a/app/javascript/dashboard/components-next/sidebar/SidebarUnreadBadge.vue
+++ b/app/javascript/dashboard/components-next/sidebar/SidebarUnreadBadge.vue
@@ -3,7 +3,6 @@ import { computed } from 'vue';
 
 const props = defineProps({
   count: { type: [Number, String], default: 0 },
-  tooltip: { type: String, default: '' },
 });
 
 const normalizedCount = computed(() => {
@@ -19,7 +18,6 @@ const displayCount = computed(() =>
 <template>
   <span
     v-if="normalizedCount > 0"
-    v-tooltip.top="tooltip || null"
     data-test-id="sidebar-unread-badge"
     class="inline-grid h-5 min-w-5 place-items-center rounded-full bg-n-slate-4 px-1 text-xxs font-medium leading-3 text-n-slate-12 dark:bg-n-slate-5 flex-shrink-0"
   >
diff --git a/app/javascript/dashboard/components-next/sidebar/specs/ChannelLeaf.spec.js b/app/javascript/dashboard/components-next/sidebar/specs/ChannelLeaf.spec.js
index c2ee5219f..03d963134 100644
--- a/app/javascript/dashboard/components-next/sidebar/specs/ChannelLeaf.spec.js
+++ b/app/javascript/dashboard/components-next/sidebar/specs/ChannelLeaf.spec.js
@@ -1,6 +1,5 @@
 import { mount } from '@vue/test-utils';
 import ChannelLeaf from '../ChannelLeaf.vue';
-import SidebarUnreadBadge from '../SidebarUnreadBadge.vue';
 
 const mountChannelLeaf = props =>
   mount(ChannelLeaf, {
@@ -29,17 +28,6 @@ describe('ChannelLeaf', () => {
     expect(badge.text()).toBe('3');
   });
 
-  it('passes tooltip copy to unread badge', () => {
-    const wrapper = mountChannelLeaf({
-      badgeCount: 3,
-      badgeTooltip: 'Total unread conversations in this inbox',
-    });
-
-    expect(wrapper.findComponent(SidebarUnreadBadge).props('tooltip')).toBe(
-      'Total unread conversations in this inbox'
-    );
-  });
-
   it('does not render unread badge when count is zero', () => {
     const wrapper = mountChannelLeaf({ badgeCount: 0 });
 
diff --git a/app/javascript/dashboard/components-next/sidebar/specs/SidebarGroupLeaf.spec.js b/app/javascript/dashboard/components-next/sidebar/specs/SidebarGroupLeaf.spec.js
index b63ca901c..79b62d191 100644
--- a/app/javascript/dashboard/components-next/sidebar/specs/SidebarGroupLeaf.spec.js
+++ b/app/javascript/dashboard/components-next/sidebar/specs/SidebarGroupLeaf.spec.js
@@ -1,7 +1,6 @@
 import { mount } from '@vue/test-utils';
 import { h } from 'vue';
 import SidebarGroupLeaf from '../SidebarGroupLeaf.vue';
-import SidebarUnreadBadge from '../SidebarUnreadBadge.vue';
 
 vi.mock('../provider', () => ({
   useSidebarContext: () => ({
@@ -45,17 +44,6 @@ describe('SidebarGroupLeaf', () => {
     expect(badge.text()).toBe('7');
   });
 
-  it('passes tooltip copy to unread badge', () => {
-    const wrapper = mountLeaf({
-      badgeCount: 7,
-      badgeTooltip: 'Total unread conversations in this label',
-    });
-
-    expect(wrapper.findComponent(SidebarUnreadBadge).props('tooltip')).toBe(
-      'Total unread conversations in this label'
-    );
-  });
-
   it('does not render unread badge when count is zero', () => {
     const wrapper = mountLeaf({ badgeCount: 0 });
 
@@ -75,17 +63,14 @@ describe('SidebarGroupLeaf', () => {
   it('passes unread count to custom leaf components', () => {
     const wrapper = mountLeaf({
       badgeCount: 4,
-      badgeTooltip: 'Total unread conversations in this inbox',
       component: leafProps =>
         h(
           'span',
           { 'data-test-id': 'custom-leaf-count' },
-          `${leafProps.badgeCount}:${leafProps.badgeTooltip}`
+          leafProps.badgeCount
         ),
     });
 
-    expect(wrapper.find('[data-test-id="custom-leaf-count"]').text()).toBe(
-      '4:Total unread conversations in this inbox'
-    );
+    expect(wrapper.find('[data-test-id="custom-leaf-count"]').text()).toBe('4');
   });
 });
diff --git a/app/javascript/dashboard/i18n/locale/en/settings.json b/app/javascript/dashboard/i18n/locale/en/settings.json
index 9afe4f963..5e2543698 100644
--- a/app/javascript/dashboard/i18n/locale/en/settings.json
+++ b/app/javascript/dashboard/i18n/locale/en/settings.json
@@ -316,16 +316,6 @@
     "MENTIONED_CONVERSATIONS": "Mentions",
     "PARTICIPATING_CONVERSATIONS": "Participating",
     "UNATTENDED_CONVERSATIONS": "Unattended",
-    "UNREAD_COUNT_TOOLTIP": {
-      "ALL": "Total unread conversations",
-      "INBOX": "Total unread conversations in this inbox",
-      "LABEL": "Total unread conversations in this label",
-      "TEAM": "Total unread conversations in this team",
-      "FOLDER": "Total unread conversations in this folder",
-      "MENTIONS": "Unread conversations where you were mentioned",
-      "PARTICIPATING": "Unread conversations you're participating in",
-      "UNATTENDED": "Unread unattended conversations"
-    },
     "REPORTS": "Reports",
     "SETTINGS": "Settings",
     "CONTACTS": "Contacts",
diff --git a/app/javascript/dashboard/store/modules/conversationUnreadCounts.js b/app/javascript/dashboard/store/modules/conversationUnreadCounts.js
index 03bbb31eb..c03249311 100644
--- a/app/javascript/dashboard/store/modules/conversationUnreadCounts.js
+++ b/app/javascript/dashboard/store/modules/conversationUnreadCounts.js
@@ -6,10 +6,6 @@ export const state = {
   inboxes: {},
   labels: {},
   teams: {},
-  mentionsCount: 0,
-  participatingCount: 0,
-  unattendedCount: 0,
-  folders: {},
 };
 
 const normalizeCount = count => {
@@ -41,18 +37,6 @@ export const getters = {
   getTeamUnreadCount: $state => teamId => {
     return $state.teams[String(teamId)] || 0;
   },
-  getMentionsUnreadCount($state) {
-    return $state.mentionsCount;
-  },
-  getParticipatingUnreadCount($state) {
-    return $state.participatingCount;
-  },
-  getUnattendedUnreadCount($state) {
-    return $state.unattendedCount;
-  },
-  getFolderUnreadCount: $state => folderId => {
-    return $state.folders[String(folderId)] || 0;
-  },
   getInboxUnreadCounts($state) {
     return $state.inboxes;
   },
@@ -62,9 +46,6 @@ export const getters = {
   getTeamUnreadCounts($state) {
     return $state.teams;
   },
-  getFolderUnreadCounts($state) {
-    return $state.folders;
-  },
 };
 
 export const actions = {
@@ -87,10 +68,6 @@ export const mutations = {
     $state.inboxes = normalizeCounts(payload.inboxes);
     $state.labels = normalizeCounts(payload.labels);
     $state.teams = normalizeCounts(payload.teams);
-    $state.mentionsCount = normalizeCount(payload.mentions_count);
-    $state.participatingCount = normalizeCount(payload.participating_count);
-    $state.unattendedCount = normalizeCount(payload.unattended_count);
-    $state.folders = normalizeCounts(payload.folders);
   },
 };
 
diff --git a/app/javascript/dashboard/store/modules/specs/conversationUnreadCounts/getters.spec.js b/app/javascript/dashboard/store/modules/specs/conversationUnreadCounts/getters.spec.js
index 311aed95e..9fe19e22d 100644
--- a/app/javascript/dashboard/store/modules/specs/conversationUnreadCounts/getters.spec.js
+++ b/app/javascript/dashboard/store/modules/specs/conversationUnreadCounts/getters.spec.js
@@ -57,32 +57,10 @@ describe('#getters', () => {
       inboxes: { 1: 2 },
       labels: { 3: 4 },
       teams: { 5: 6 },
-      folders: { 8: 9 },
     };
 
     expect(getters.getInboxUnreadCounts(state)).toEqual({ 1: 2 });
     expect(getters.getLabelUnreadCounts(state)).toEqual({ 3: 4 });
     expect(getters.getTeamUnreadCounts(state)).toEqual({ 5: 6 });
-    expect(getters.getFolderUnreadCounts(state)).toEqual({ 8: 9 });
-  });
-
-  it('returns mentions, participating, unattended, and folder unread counts', () => {
-    const state = {
-      allCount: 0,
-      inboxes: {},
-      labels: {},
-      teams: {},
-      mentionsCount: 3,
-      participatingCount: 4,
-      unattendedCount: 5,
-      folders: { 7: 8 },
-    };
-
-    expect(getters.getMentionsUnreadCount(state)).toBe(3);
-    expect(getters.getParticipatingUnreadCount(state)).toBe(4);
-    expect(getters.getUnattendedUnreadCount(state)).toBe(5);
-    expect(getters.getFolderUnreadCount(state)(7)).toBe(8);
-    expect(getters.getFolderUnreadCount(state)('7')).toBe(8);
-    expect(getters.getFolderUnreadCount(state)(8)).toBe(0);
   });
 });
diff --git a/app/javascript/dashboard/store/modules/specs/conversationUnreadCounts/mutations.spec.js b/app/javascript/dashboard/store/modules/specs/conversationUnreadCounts/mutations.spec.js
index aa36ed904..8941d7430 100644
--- a/app/javascript/dashboard/store/modules/specs/conversationUnreadCounts/mutations.spec.js
+++ b/app/javascript/dashboard/store/modules/specs/conversationUnreadCounts/mutations.spec.js
@@ -21,13 +21,6 @@ describe('#mutations', () => {
           6: '7',
           7: 0,
         },
-        mentions_count: '8',
-        participating_count: 9,
-        unattended_count: '10',
-        folders: {
-          11: '12',
-          12: 0,
-        },
       });
 
       expect(state).toEqual({
@@ -35,10 +28,6 @@ describe('#mutations', () => {
         inboxes: { 1: 2 },
         labels: { 4: 5 },
         teams: { 6: 7 },
-        mentionsCount: 8,
-        participatingCount: 9,
-        unattendedCount: 10,
-        folders: { 11: 12 },
       });
     });
 
@@ -48,10 +37,6 @@ describe('#mutations', () => {
         inboxes: { 1: 2 },
         labels: { 4: 5 },
         teams: { 6: 7 },
-        mentionsCount: 8,
-        participatingCount: 9,
-        unattendedCount: 10,
-        folders: { 10: 11 },
       };
 
       mutations[types.SET_CONVERSATION_UNREAD_COUNTS](state, {});
@@ -61,10 +46,6 @@ describe('#mutations', () => {
         inboxes: {},
         labels: {},
         teams: {},
-        mentionsCount: 0,
-        participatingCount: 0,
-        unattendedCount: 0,
-        folders: {},
       });
     });
 
diff --git a/app/listeners/action_cable_listener.rb b/app/listeners/action_cable_listener.rb
index 12b0a9017..3bc221504 100644
--- a/app/listeners/action_cable_listener.rb
+++ b/app/listeners/action_cable_listener.rb
@@ -91,10 +91,10 @@ class ActionCableListener < BaseListener
   end
 
   def conversation_unread_count_changed(event)
-    account, inbox_members, include_admins = ::Conversations::UnreadCounts::BroadcastScope.new(event).perform
+    account, inbox_members = ::Conversations::UnreadCounts::BroadcastScope.new(event).perform
     return if account.blank? || !account.feature_enabled?('conversation_unread_counts')
 
-    tokens = include_admins ? user_tokens(account, inbox_members) : inbox_members.pluck(:pubsub_token)
+    tokens = user_tokens(account, inbox_members)
 
     broadcast(account, tokens, CONVERSATION_UNREAD_COUNT_CHANGED, {})
   end
diff --git a/app/models/account.rb b/app/models/account.rb
index 98da91b67..667058a2f 100644
--- a/app/models/account.rb
+++ b/app/models/account.rb
@@ -181,7 +181,7 @@ class Account < ApplicationRecord
   end
 
   def clear_unread_conversation_counts_cache
-    ::Conversations::UnreadCounts::Store.clear_all_account!(id)
+    ::Conversations::UnreadCounts::Store.clear_account!(id)
   end
 
   trigger.after(:insert).for_each(:row) do
diff --git a/app/models/account_user.rb b/app/models/account_user.rb
index 4f135f508..bbcb0e010 100644
--- a/app/models/account_user.rb
+++ b/app/models/account_user.rb
@@ -39,7 +39,6 @@ class AccountUser < ApplicationRecord
   after_create_commit :notify_creation, :create_notification_setting
   after_destroy :notify_deletion, :remove_user_from_account
   after_save :update_presence_in_redis, if: :saved_change_to_availability?
-  after_commit :notify_unread_filter_counts_changed, on: [:update, :destroy], if: :unread_filter_access_changed?
 
   validates :user_id, uniqueness: { scope: :account_id }
 
@@ -80,14 +79,6 @@ class AccountUser < ApplicationRecord
   def update_presence_in_redis
     OnlineStatusTracker.set_status(account.id, user.id, availability)
   end
-
-  def unread_filter_access_changed?
-    destroyed? || previous_changes.key?('role') || previous_changes.key?('custom_role_id')
-  end
-
-  def notify_unread_filter_counts_changed
-    ::Conversations::UnreadCounts::UserFilterNotifier.new(account: account, user: user).perform
-  end
 end
 
 AccountUser.prepend_mod_with('AccountUser')
diff --git a/app/models/concerns/cache_keys.rb b/app/models/concerns/cache_keys.rb
index 3ad9bbadc..b37d7faa6 100644
--- a/app/models/concerns/cache_keys.rb
+++ b/app/models/concerns/cache_keys.rb
@@ -30,6 +30,7 @@ module CacheKeys
       update_cache_key_for_account(id, model.name.underscore)
     end
 
+    ::Conversations::UnreadCounts::Store.clear_account!(id)
     dispatch_cache_update_event
   end
 
diff --git a/app/models/conversation_participant.rb b/app/models/conversation_participant.rb
index d45719378..830eb7baa 100644
--- a/app/models/conversation_participant.rb
+++ b/app/models/conversation_participant.rb
@@ -28,7 +28,6 @@ class ConversationParticipant < ApplicationRecord
   belongs_to :user
 
   before_validation :ensure_account_id
-  after_commit :notify_unread_filter_counts_changed, on: [:create, :destroy]
 
   private
 
@@ -39,8 +38,4 @@ class ConversationParticipant < ApplicationRecord
   def ensure_inbox_access
     errors.add(:user, 'must have inbox access') if conversation && conversation.inbox.assignable_agents.exclude?(user)
   end
-
-  def notify_unread_filter_counts_changed
-    ::Conversations::UnreadCounts::UserFilterNotifier.new(account: account, user: user).perform
-  end
 end
diff --git a/app/models/custom_filter.rb b/app/models/custom_filter.rb
index 9234f9600..6d64c0447 100644
--- a/app/models/custom_filter.rb
+++ b/app/models/custom_filter.rb
@@ -22,19 +22,10 @@ class CustomFilter < ApplicationRecord
 
   enum filter_type: { conversation: 0, contact: 1, report: 2 }
   validate :validate_number_of_filters
-  after_commit :notify_unread_filter_counts_changed, on: [:create, :update, :destroy]
 
   def validate_number_of_filters
     return true if account.custom_filters.where(user_id: user_id).size < Limits::MAX_CUSTOM_FILTERS_PER_USER
 
     errors.add :account_id, I18n.t('errors.custom_filters.number_of_records')
   end
-
-  private
-
-  def notify_unread_filter_counts_changed
-    return unless conversation?
-
-    ::Conversations::UnreadCounts::UserFilterNotifier.new(account: account, user: user).perform
-  end
 end
diff --git a/app/models/inbox_member.rb b/app/models/inbox_member.rb
index d0f553a98..d4a36ccc8 100644
--- a/app/models/inbox_member.rb
+++ b/app/models/inbox_member.rb
@@ -23,9 +23,7 @@ class InboxMember < ApplicationRecord
   belongs_to :inbox
 
   after_create :add_agent_to_round_robin
-  before_destroy :cache_unread_filter_notification_context
   after_destroy :remove_agent_from_round_robin
-  after_commit :notify_unread_filter_counts_changed, on: [:create, :destroy]
 
   private
 
@@ -36,16 +34,6 @@ class InboxMember < ApplicationRecord
   def remove_agent_from_round_robin
     ::AutoAssignment::InboxRoundRobinService.new(inbox: inbox).remove_agent_from_queue(user_id) if inbox.present?
   end
-
-  def cache_unread_filter_notification_context
-    @unread_filter_account = inbox&.account
-    @unread_filter_user = user
-  end
-
-  def notify_unread_filter_counts_changed
-    account = @unread_filter_account || inbox&.account
-    ::Conversations::UnreadCounts::UserFilterNotifier.new(account: account, user: @unread_filter_user || user).perform
-  end
 end
 
 InboxMember.include_mod_with('Audit::InboxMember')
diff --git a/app/models/mention.rb b/app/models/mention.rb
index 5d3539078..0e0fe762a 100644
--- a/app/models/mention.rb
+++ b/app/models/mention.rb
@@ -32,7 +32,6 @@ class Mention < ApplicationRecord
   belongs_to :user
 
   after_commit :notify_mentioned_user
-  after_commit :notify_unread_filter_counts_changed, on: [:create, :destroy]
 
   scope :latest, -> { order(mentioned_at: :desc) }
 
@@ -56,8 +55,4 @@ class Mention < ApplicationRecord
   def notify_mentioned_user
     Rails.configuration.dispatcher.dispatch(CONVERSATION_MENTIONED, Time.zone.now, user: user, conversation: conversation)
   end
-
-  def notify_unread_filter_counts_changed
-    ::Conversations::UnreadCounts::UserFilterNotifier.new(account: account, user: user).perform
-  end
 end
diff --git a/app/services/conversations/filter_service.rb b/app/services/conversations/filter_service.rb
index 79527ac2f..db2892c31 100644
--- a/app/services/conversations/filter_service.rb
+++ b/app/services/conversations/filter_service.rb
@@ -7,7 +7,8 @@ class Conversations::FilterService < FilterService
   end
 
   def perform
-    @conversations = filtered_relation
+    validate_query_operator
+    @conversations = query_builder(@filters['conversations'])
     mine_count, unassigned_count, all_count, = set_count_for_all_conversations
     assigned_count = all_count - unassigned_count
 
@@ -22,13 +23,6 @@ class Conversations::FilterService < FilterService
     }
   end
 
-  def filtered_relation
-    validate_query_operator
-    return base_relation if @params[:payload].blank?
-
-    query_builder(@filters['conversations'])
-  end
-
   def base_relation
     conversations = @account.conversations.includes(
       :taggings, :inbox, { assignee: { avatar_attachment: [:blob] } }, { contact: { avatar_attachment: [:blob] } }, :team, :messages, :contact_inbox
diff --git a/app/services/conversations/unread_counts/broadcast_scope.rb b/app/services/conversations/unread_counts/broadcast_scope.rb
index ea43c1e8e..8e47050e3 100644
--- a/app/services/conversations/unread_counts/broadcast_scope.rb
+++ b/app/services/conversations/unread_counts/broadcast_scope.rb
@@ -6,23 +6,13 @@ class Conversations::UnreadCounts::BroadcastScope
   end
 
   def perform
-    return user_scope if user.present?
-    return [conversation.account, conversation.inbox.members, true] if conversation.present?
+    return [conversation.account, conversation.inbox.members] if conversation.present?
 
     deleted_conversation_scope
   end
 
   private
 
-  def user
-    event.data[:user]
-  end
-
-  def user_scope
-    account = event.data[:account] || user.account
-    [account, [user], false]
-  end
-
   def conversation
     event.data[:conversation]
   end
@@ -34,7 +24,7 @@ class Conversations::UnreadCounts::BroadcastScope
     account = Account.find_by(id: conversation_data[:account_id])
     return if account.blank?
 
-    [account, inbox_members_for(account, conversation_data[:inbox_id]), true]
+    [account, inbox_members_for(account, conversation_data[:inbox_id])]
   end
 
   def inbox_members_for(account, inbox_id)
diff --git a/app/services/conversations/unread_counts/build_lock_keys.rb b/app/services/conversations/unread_counts/build_lock_keys.rb
deleted file mode 100644
index 06b922c88..000000000
--- a/app/services/conversations/unread_counts/build_lock_keys.rb
+++ /dev/null
@@ -1,15 +0,0 @@
-module Conversations::UnreadCounts::BuildLockKeys
-  private
-
-  def base_build_lock_key
-    format(Redis::Alfred::UNREAD_CONVERSATIONS_BASE_BUILD_LOCK, account_id: account.id)
-  end
-
-  def assignment_build_lock_key
-    format(Redis::Alfred::UNREAD_CONVERSATIONS_ASSIGNMENT_BUILD_LOCK, account_id: account.id)
-  end
-
-  def filters_build_lock_key
-    format(Redis::Alfred::UNREAD_CONVERSATIONS_USER_FILTERS_BUILD_LOCK, account_id: account.id, user_id: user.id)
-  end
-end
diff --git a/app/services/conversations/unread_counts/builder.rb b/app/services/conversations/unread_counts/builder.rb
index e35d14b7c..54e466dbd 100644
--- a/app/services/conversations/unread_counts/builder.rb
+++ b/app/services/conversations/unread_counts/builder.rb
@@ -1,14 +1,5 @@
 class Conversations::UnreadCounts::Builder
-  PARTICIPATING_PERMISSION = 'conversation_participating_manage'.freeze
-  RELATIVE_DATE_FILTER_OPERATOR = 'days_before'.freeze
   BATCH_SIZE = 1000
-  FILTER_ERRORS = [
-    ActiveRecord::StatementInvalid,
-    CustomExceptions::CustomFilter::InvalidAttribute,
-    CustomExceptions::CustomFilter::InvalidOperator,
-    CustomExceptions::CustomFilter::InvalidQueryOperator,
-    CustomExceptions::CustomFilter::InvalidValue
-  ].freeze
 
   attr_reader :account
 
@@ -33,37 +24,10 @@ class Conversations::UnreadCounts::Builder
     build_assignment!
   end
 
-  def build_filters_for!(user)
-    store.clear_user_filters!(account.id, user.id)
-    version_snapshot = store.filter_version_snapshot(account.id, user.id)
-    custom_filters = conversation_custom_filters(user).to_a
-
-    store.add_filter_memberships(
-      account_id: account.id,
-      user_id: user.id,
-      filters: {
-        mentions: mentioned_unread_conversation_ids(user),
-        participating: participating_unread_conversation_ids(user),
-        unattended: unattended_unread_conversation_ids(user)
-      },
-      folders: folder_unread_conversation_ids(custom_filters, user)
-    )
-    mark_filters_ready_if_current(user, custom_filters, version_snapshot)
-  end
-
   private
 
-  def mark_filters_ready_if_current(user, custom_filters, version_snapshot)
-    store.mark_filters_ready_if_current!(
-      account.id,
-      user.id,
-      version_snapshot: version_snapshot,
-      expires_in: filters_ready_ttl(custom_filters)
-    )
-  end
-
   def write_memberships(assignment:)
-    unread_conversations(open_only: true).in_batches(of: BATCH_SIZE) do |relation|
+    unread_conversations.in_batches(of: BATCH_SIZE) do |relation|
       columns = %i[id inbox_id assignee_id cached_label_list team_id]
       memberships = relation.pluck(*columns).map do |id, inbox_id, assignee_id, cached_label_list, team_id|
         {
@@ -79,99 +43,14 @@ class Conversations::UnreadCounts::Builder
     end
   end
 
-  def mentioned_unread_conversation_ids(user)
-    visible_unread_conversations(user, open_only: true)
-      .joins(:mentions)
-      .where(mentions: { account_id: account.id, user_id: user.id })
-      .pluck(:id)
-  end
-
-  def participating_unread_conversation_ids(user)
-    participating_visible_unread_conversations(user, open_only: true)
-      .where(id: user.participating_conversations.where(account_id: account.id).select(:id))
-      .pluck(:id)
-  end
-
-  def unattended_unread_conversation_ids(user)
-    visible_unread_conversations(user, open_only: true)
-      .unattended
-      .pluck(:id)
-  end
-
-  def folder_unread_conversation_ids(custom_filters, user)
-    custom_filters.each_with_object({}) do |custom_filter, result|
-      result[custom_filter.id] = unread_ids_for_filter(custom_filter, user)
-    rescue *FILTER_ERRORS
-      next
-    end
-  end
-
-  def conversation_custom_filters(user)
-    account.custom_filters.where(user: user, filter_type: :conversation)
-  end
-
-  def filters_ready_ttl(custom_filters)
-    return Conversations::UnreadCounts::READY_TTL unless relative_date_filter?(custom_filters)
-
-    seconds_until_next_day
-  end
-
-  def relative_date_filter?(custom_filters)
-    custom_filters.any? do |custom_filter|
-      Array(custom_filter.query.with_indifferent_access[:payload]).any? do |condition|
-        condition[:filter_operator] == RELATIVE_DATE_FILTER_OPERATOR
-      end
-    end
-  end
-
-  def seconds_until_next_day
-    [(Time.zone.tomorrow.beginning_of_day - Time.current).ceil, 1].max
-  end
-
-  def unread_ids_for_filter(custom_filter, user)
-    filter_relation = ::Conversations::FilterService.new(custom_filter.query.with_indifferent_access, user, account).filtered_relation
-    filter_relation
-      .where(id: unread_conversations(open_only: false).select(:id))
-      .reorder(nil)
-      .distinct
-      .pluck(:id)
-  end
-
-  def unread_conversations(open_only:)
-    conversations = account.conversations
-    conversations = conversations.open if open_only
-
-    conversations.joins(:messages)
-                 .merge(Message.incoming.reorder(nil))
-                 .where(messages: { account_id: account.id })
-                 .where(unread_since_last_seen_condition)
-                 .distinct
-  end
-
-  def visible_unread_conversations(user, open_only:)
-    ::Conversations::PermissionFilterService.new(unread_conversations(open_only: open_only), user, account).perform
-  end
-
-  def participating_visible_unread_conversations(user, open_only:)
-    return inbox_visible_unread_conversations(user, open_only: open_only) if custom_role_participating_permission?(user)
-
-    visible_unread_conversations(user, open_only: open_only)
-  end
-
-  def inbox_visible_unread_conversations(user, open_only:)
-    conversations = unread_conversations(open_only: open_only)
-    return conversations if account_user_for(user)&.administrator?
-
-    conversations.where(inbox: user.inboxes.where(account_id: account.id))
-  end
-
-  def custom_role_participating_permission?(user)
-    account_user = account_user_for(user)
-    account_user&.agent? && account_user.custom_role_id.present? && account_user.permissions.include?(PARTICIPATING_PERMISSION)
-  end
-
-  def account_user_for(user)
-    account.account_users.find_by(user_id: user.id)
+  def unread_conversations
+    account.conversations
+           .open
+           .joins(:messages)
+           .merge(Message.incoming.reorder(nil))
+           .where(messages: { account_id: account.id })
+           .where(unread_since_last_seen_condition)
+           .distinct
   end
 
   def unread_since_last_seen_condition
diff --git a/app/services/conversations/unread_counts/counter.rb b/app/services/conversations/unread_counts/counter.rb
index 08a6c1072..b1ba5ddb0 100644
--- a/app/services/conversations/unread_counts/counter.rb
+++ b/app/services/conversations/unread_counts/counter.rb
@@ -1,7 +1,4 @@
 class Conversations::UnreadCounts::Counter
-  include ::Conversations::UnreadCounts::BuildLockKeys
-  include ::Conversations::UnreadCounts::FilterCounter
-
   MANAGE_ALL_PERMISSION = 'conversation_manage'.freeze
   UNASSIGNED_PERMISSION = 'conversation_unassigned_manage'.freeze
   PARTICIPATING_PERMISSION = 'conversation_participating_manage'.freeze
@@ -21,38 +18,31 @@ class Conversations::UnreadCounts::Counter
 
     ensure_base_cache!
     ensure_assignment_cache! if assignment_mode?
-    ensure_filters_cache!
 
     inbox_counts = unread_inbox_counts
-    filter_counts = unread_filter_counts
 
     {
       all_count: inbox_counts.values.sum,
       inboxes: inbox_counts,
       labels: unread_label_counts,
-      teams: unread_team_counts,
-      mentions_count: filter_counts[:mentions_count],
-      participating_count: filter_counts[:participating_count],
-      unattended_count: filter_counts[:unattended_count],
-      folders: filter_counts[:folders]
+      teams: unread_team_counts
     }
   end
 
   private
 
   def ensure_base_cache!
-    ensure_cache_ready!(ready: -> { store.base_ready?(account.id) }, lock_key: base_build_lock_key) { builder.build_base! }
+    ensure_cache_ready!(
+      ready: -> { store.base_ready?(account.id) },
+      lock_key: base_build_lock_key
+    ) { ::Conversations::UnreadCounts::Builder.new(account).build_base! }
   end
 
   def ensure_assignment_cache!
-    ensure_cache_ready!(ready: -> { store.assignment_ready?(account.id) }, lock_key: assignment_build_lock_key) { builder.build_assignment! }
-  end
-
-  def ensure_filters_cache!
     ensure_cache_ready!(
-      ready: -> { store.filters_ready?(account.id, user.id) },
-      lock_key: filters_build_lock_key
-    ) { builder.build_filters_for!(user) }
+      ready: -> { store.assignment_ready?(account.id) },
+      lock_key: assignment_build_lock_key
+    ) { ::Conversations::UnreadCounts::Builder.new(account).build_assignment! }
   end
 
   def ensure_cache_ready!(ready:, lock_key:)
@@ -61,10 +51,9 @@ class Conversations::UnreadCounts::Counter
     loop do
       return if ready.call
 
-      lock_acquired = lock_manager.with_lock(lock_key, BUILD_LOCK_TTL) { yield unless ready.call }
-      return if ready.call
+      return if lock_manager.with_lock(lock_key, BUILD_LOCK_TTL) { yield unless ready.call }
 
-      wait_for_cache_ready(ready) unless lock_acquired
+      wait_for_cache_ready(ready)
     end
   end
 
@@ -73,6 +62,14 @@ class Conversations::UnreadCounts::Counter
     sleep BUILD_WAIT_INTERVAL until ready.call || Process.clock_gettime(Process::CLOCK_MONOTONIC) >= deadline
   end
 
+  def base_build_lock_key
+    format(Redis::Alfred::UNREAD_CONVERSATIONS_BASE_BUILD_LOCK, account_id: account.id)
+  end
+
+  def assignment_build_lock_key
+    format(Redis::Alfred::UNREAD_CONVERSATIONS_ASSIGNMENT_BUILD_LOCK, account_id: account.id)
+  end
+
   def unread_inbox_counts
     counts_for_grouped_keys(visible_inbox_ids.index_with { |inbox_id| inbox_keys_for_mode(inbox_id) })
   end
@@ -197,14 +194,10 @@ class Conversations::UnreadCounts::Counter
   end
 
   def empty_counts
-    { all_count: 0, inboxes: {}, labels: {}, teams: {}, mentions_count: 0, participating_count: 0, unattended_count: 0, folders: {} }
+    { all_count: 0, inboxes: {}, labels: {}, teams: {} }
   end
 
   def store
     ::Conversations::UnreadCounts::Store
   end
-
-  def builder
-    @builder ||= ::Conversations::UnreadCounts::Builder.new(account)
-  end
 end
diff --git a/app/services/conversations/unread_counts/filter_counter.rb b/app/services/conversations/unread_counts/filter_counter.rb
deleted file mode 100644
index 79f376d87..000000000
--- a/app/services/conversations/unread_counts/filter_counter.rb
+++ /dev/null
@@ -1,40 +0,0 @@
-module Conversations::UnreadCounts::FilterCounter
-  private
-
-  def unread_filter_counts
-    keys = user_filter_keys
-    counts_by_key = store.counts_for_keys(keys.values + folder_keys.values)
-
-    {
-      mentions_count: counts_by_key[keys[:mentions]].to_i,
-      participating_count: counts_by_key[keys[:participating]].to_i,
-      unattended_count: counts_by_key[keys[:unattended]].to_i,
-      folders: folder_counts(counts_by_key)
-    }
-  end
-
-  def user_filter_keys
-    {
-      mentions: store.user_mentions_key(account.id, user.id),
-      participating: store.user_participating_key(account.id, user.id),
-      unattended: store.user_unattended_key(account.id, user.id)
-    }
-  end
-
-  def conversation_folder_ids
-    @conversation_folder_ids ||= account.custom_filters.where(user: user, filter_type: :conversation).pluck(:id)
-  end
-
-  def folder_keys
-    @folder_keys ||= conversation_folder_ids.index_with do |custom_filter_id|
-      store.user_folder_key(account.id, user.id, custom_filter_id)
-    end
-  end
-
-  def folder_counts(counts_by_key)
-    folder_keys.each_with_object({}) do |(custom_filter_id, key), result|
-      count = counts_by_key[key].to_i
-      result[custom_filter_id.to_s] = count if count.positive?
-    end
-  end
-end
diff --git a/app/services/conversations/unread_counts/listener.rb b/app/services/conversations/unread_counts/listener.rb
index 28bbf2ac3..28792d884 100644
--- a/app/services/conversations/unread_counts/listener.rb
+++ b/app/services/conversations/unread_counts/listener.rb
@@ -3,13 +3,10 @@ class Conversations::UnreadCounts::Listener < BaseListener
 
   def message_created(event)
     message, = extract_message_and_account(event)
+    return unless message.incoming?
     return unless message.account.feature_enabled?('conversation_unread_counts')
 
-    if message.incoming?
-      refresh(message.conversation)
-    else
-      notify_filter_counts_changed(message.conversation)
-    end
+    refresh(message.conversation)
   end
 
   def conversation_status_changed(event)
@@ -18,21 +15,10 @@ class Conversations::UnreadCounts::Listener < BaseListener
   end
 
   def conversation_updated(event)
+    return unless label_changed?(event.data[:changed_attributes])
+
     conversation, = extract_conversation_and_account(event)
-    return unless conversation.account.feature_enabled?('conversation_unread_counts')
-
-    if label_changed?(event.data[:changed_attributes])
-      refresh(conversation, event.data[:changed_attributes])
-    elsif folder_filter_changed?(event.data[:changed_attributes])
-      notify_filter_counts_changed(conversation)
-    end
-  end
-
-  def conversation_contact_changed(event)
-    conversation, = extract_conversation_and_account(event)
-    return unless conversation.account.feature_enabled?('conversation_unread_counts')
-
-    notify_filter_counts_changed(conversation)
+    refresh(conversation, event.data[:changed_attributes])
   end
 
   def assignee_changed(event)
@@ -51,10 +37,7 @@ class Conversations::UnreadCounts::Listener < BaseListener
 
     account = Account.find_by(id: conversation_data[:account_id])
     return unless account&.feature_enabled?('conversation_unread_counts')
-
-    filters_cleared = store.clear_filter_caches!(account.id)
-    memberships_removed = remove_deleted_conversation(account, conversation_data)
-    return unless memberships_removed || filters_cleared
+    return unless remove_deleted_conversation(account, conversation_data)
 
     Rails.configuration.dispatcher.dispatch(CONVERSATION_UNREAD_COUNT_CHANGED, Time.zone.now, conversation_data: conversation_data.to_h)
   end
@@ -107,16 +90,6 @@ class Conversations::UnreadCounts::Listener < BaseListener
       changed_attributes.key?('cached_label_list') || changed_attributes.key?(:cached_label_list)
   end
 
-  def folder_filter_changed?(changed_attributes)
-    changed_attributes.present?
-  end
-
-  def notify_filter_counts_changed(conversation)
-    return unless store.clear_filter_caches!(conversation.account_id)
-
-    Rails.configuration.dispatcher.dispatch(CONVERSATION_UNREAD_COUNT_CHANGED, Time.zone.now, conversation: conversation)
-  end
-
   def store
     ::Conversations::UnreadCounts::Store
   end
diff --git a/app/services/conversations/unread_counts/notifier.rb b/app/services/conversations/unread_counts/notifier.rb
index aac4af7c0..652fbde3a 100644
--- a/app/services/conversations/unread_counts/notifier.rb
+++ b/app/services/conversations/unread_counts/notifier.rb
@@ -11,9 +11,7 @@ class Conversations::UnreadCounts::Notifier
   def perform
     return false unless conversation.account.feature_enabled?('conversation_unread_counts')
 
-    filters_cleared = ::Conversations::UnreadCounts::Store.clear_filter_caches!(conversation.account_id)
-    memberships_refreshed = ::Conversations::UnreadCounts::Refresher.new(conversation, changed_attributes: changed_attributes).perform
-    return false unless memberships_refreshed || filters_cleared
+    return false unless ::Conversations::UnreadCounts::Refresher.new(conversation, changed_attributes: changed_attributes).perform
 
     Rails.configuration.dispatcher.dispatch(CONVERSATION_UNREAD_COUNT_CHANGED, Time.zone.now, conversation: conversation)
     true
diff --git a/app/services/conversations/unread_counts/store.rb b/app/services/conversations/unread_counts/store.rb
index 6aa9cef05..e51fc5c09 100644
--- a/app/services/conversations/unread_counts/store.rb
+++ b/app/services/conversations/unread_counts/store.rb
@@ -1,6 +1,5 @@
 class Conversations::UnreadCounts::Store
   extend ::Conversations::UnreadCounts::StoreKeys
-  extend ::Conversations::UnreadCounts::UserFilterStore
 
   class << self
     def base_ready?(account_id)
@@ -20,10 +19,6 @@ class Conversations::UnreadCounts::Store
     end
 
     def clear_account!(account_id)
-      account_key_patterns(account_id).each { |pattern| delete_matching(pattern) }
-    end
-
-    def clear_all_account!(account_id)
       delete_matching("#{account_prefix(account_id)}::*")
     end
 
@@ -183,11 +178,9 @@ class Conversations::UnreadCounts::Store
     end
 
     def delete_matching(pattern)
-      deleted = 0
       Redis::Alfred.scan_each(match: pattern, count: 1000) do |key|
-        deleted += 1 if Redis::Alfred.delete(key)
+        Redis::Alfred.delete(key)
       end
-      deleted.positive?
     end
 
     def assignment_key_patterns(account_id)
@@ -202,16 +195,5 @@ class Conversations::UnreadCounts::Store
         "#{prefix}::TEAM::*::INBOX::*::ASSIGNEE::*"
       ]
     end
-
-    def account_key_patterns(account_id)
-      prefix = account_prefix(account_id)
-      [
-        base_ready_key(account_id),
-        assignment_ready_key(account_id),
-        "#{prefix}::INBOX::*",
-        "#{prefix}::LABEL::*::INBOX::*",
-        "#{prefix}::TEAM::*::INBOX::*"
-      ]
-    end
   end
 end
diff --git a/app/services/conversations/unread_counts/store_keys.rb b/app/services/conversations/unread_counts/store_keys.rb
index a5b8c43ec..bbb6d101a 100644
--- a/app/services/conversations/unread_counts/store_keys.rb
+++ b/app/services/conversations/unread_counts/store_keys.rb
@@ -40,20 +40,4 @@ module Conversations::UnreadCounts::StoreKeys
   def team_inbox_assignee_key(account_id, team_id, inbox_id, user_id)
     format(Redis::Alfred::UNREAD_CONVERSATIONS_TEAM_INBOX_ASSIGNEE, account_id: account_id, team_id: team_id, inbox_id: inbox_id, user_id: user_id)
   end
-
-  def user_mentions_key(account_id, user_id)
-    format(Redis::Alfred::UNREAD_CONVERSATIONS_USER_MENTIONS, account_id: account_id, user_id: user_id)
-  end
-
-  def user_participating_key(account_id, user_id)
-    format(Redis::Alfred::UNREAD_CONVERSATIONS_USER_PARTICIPATING, account_id: account_id, user_id: user_id)
-  end
-
-  def user_unattended_key(account_id, user_id)
-    format(Redis::Alfred::UNREAD_CONVERSATIONS_USER_UNATTENDED, account_id: account_id, user_id: user_id)
-  end
-
-  def user_folder_key(account_id, user_id, custom_filter_id)
-    format(Redis::Alfred::UNREAD_CONVERSATIONS_USER_FOLDER, account_id: account_id, user_id: user_id, custom_filter_id: custom_filter_id)
-  end
 end
diff --git a/app/services/conversations/unread_counts/user_filter_notifier.rb b/app/services/conversations/unread_counts/user_filter_notifier.rb
deleted file mode 100644
index 94dd95a0f..000000000
--- a/app/services/conversations/unread_counts/user_filter_notifier.rb
+++ /dev/null
@@ -1,19 +0,0 @@
-class Conversations::UnreadCounts::UserFilterNotifier
-  include Events::Types
-
-  attr_reader :account, :user
-
-  def initialize(account:, user:)
-    @account = account
-    @user = user
-  end
-
-  def perform
-    return false if account.blank? || user.blank?
-    return false unless account.feature_enabled?('conversation_unread_counts')
-
-    ::Conversations::UnreadCounts::Store.clear_user_filters!(account.id, user.id)
-    Rails.configuration.dispatcher.dispatch(CONVERSATION_UNREAD_COUNT_CHANGED, Time.zone.now, account: account, user: user)
-    true
-  end
-end
diff --git a/app/services/conversations/unread_counts/user_filter_store.rb b/app/services/conversations/unread_counts/user_filter_store.rb
deleted file mode 100644
index 3533acb56..000000000
--- a/app/services/conversations/unread_counts/user_filter_store.rb
+++ /dev/null
@@ -1,100 +0,0 @@
-module Conversations::UnreadCounts::UserFilterStore
-  USER_FILTER_KEY_SUFFIXES = [
-    'READY::FILTERS',
-    'MENTIONS',
-    'PARTICIPATING',
-    'UNATTENDED',
-    'FOLDER::*'
-  ].freeze
-
-  def filters_ready?(account_id, user_id)
-    Redis::Alfred.exists?(filters_ready_key(account_id, user_id))
-  end
-
-  def mark_filters_ready!(account_id, user_id, expires_in: Conversations::UnreadCounts::READY_TTL)
-    Redis::Alfred.set(filters_ready_key(account_id, user_id), Time.current.to_i, ex: expires_in)
-  end
-
-  def mark_filters_ready_if_current!(account_id, user_id, version_snapshot:, expires_in: Conversations::UnreadCounts::READY_TTL)
-    return false unless filter_version_snapshot(account_id, user_id) == version_snapshot
-
-    mark_filters_ready!(account_id, user_id, expires_in: expires_in)
-  end
-
-  def filter_version_snapshot(account_id, user_id)
-    {
-      account: filter_version(account_filter_version_key(account_id)),
-      user: filter_version(user_filter_version_key(account_id, user_id))
-    }
-  end
-
-  def clear_filter_caches!(account_id)
-    bump_filter_version(account_filter_version_key(account_id))
-    delete_user_filter_patterns("#{account_prefix(account_id)}::USER::*")
-  end
-
-  def clear_user_filters!(account_id, user_id)
-    bump_filter_version(user_filter_version_key(account_id, user_id))
-    delete_user_filter_patterns(user_filter_prefix(account_id, user_id))
-  end
-
-  def add_filter_memberships(account_id:, user_id:, filters:, folders:)
-    memberships = {
-      user_mentions_key(account_id, user_id) => filters[:mentions],
-      user_participating_key(account_id, user_id) => filters[:participating],
-      user_unattended_key(account_id, user_id) => filters[:unattended]
-    }
-    folders.each do |custom_filter_id, conversation_ids|
-      memberships[user_folder_key(account_id, user_id, custom_filter_id)] = conversation_ids
-    end
-
-    write_membership_sets(memberships)
-  end
-
-  private
-
-  def filters_ready_key(account_id, user_id)
-    format(Redis::Alfred::UNREAD_CONVERSATIONS_USER_FILTERS_READY, account_id: account_id, user_id: user_id)
-  end
-
-  def account_filter_version_key(account_id)
-    format(Redis::Alfred::UNREAD_CONVERSATIONS_FILTERS_VERSION, account_id: account_id)
-  end
-
-  def user_filter_version_key(account_id, user_id)
-    format(Redis::Alfred::UNREAD_CONVERSATIONS_USER_FILTERS_VERSION, account_id: account_id, user_id: user_id)
-  end
-
-  def user_filter_prefix(account_id, user_id)
-    "#{account_prefix(account_id)}::USER::#{user_id}"
-  end
-
-  def filter_version(key)
-    Redis::Alfred.get(key).to_i
-  end
-
-  def bump_filter_version(key)
-    Redis::Alfred.incr(key).tap { Redis::Alfred.expire(key, Conversations::UnreadCounts::SET_TTL) }
-  end
-
-  def delete_user_filter_patterns(prefix)
-    deleted = false
-    USER_FILTER_KEY_SUFFIXES.each do |suffix|
-      deleted = delete_matching("#{prefix}::#{suffix}") || deleted
-    end
-    deleted
-  end
-
-  def write_membership_sets(memberships)
-    memberships = memberships.transform_values { |conversation_ids| Array(conversation_ids).compact_blank }
-    memberships = memberships.select { |_key, conversation_ids| conversation_ids.present? }
-    return if memberships.blank?
-
-    Redis::Alfred.pipelined do |pipeline|
-      memberships.each do |key, conversation_ids|
-        conversation_ids.each { |conversation_id| pipeline.sadd(key, conversation_id) }
-        pipeline.expire(key, Conversations::UnreadCounts::SET_TTL)
-      end
-    end
-  end
-end
diff --git a/app/services/filter_service.rb b/app/services/filter_service.rb
index 33ca04680..25f118d48 100644
--- a/app/services/filter_service.rb
+++ b/app/services/filter_service.rb
@@ -11,7 +11,7 @@ class FilterService
   }.with_indifferent_access
 
   def initialize(params, user)
-    @params = normalize_params(params)
+    @params = params
     @user = user
     file = File.read('./lib/filters/filter_keys.yml')
     @filters = YAML.safe_load(file)
@@ -140,16 +140,6 @@ class FilterService
 
   private
 
-  def normalize_params(params)
-    return params unless params.respond_to?(:with_indifferent_access)
-
-    normalized_params = params.with_indifferent_access
-    normalized_params[:payload] = Array(normalized_params[:payload]).map do |condition|
-      condition.respond_to?(:with_indifferent_access) ? condition.with_indifferent_access : condition
-    end
-    normalized_params
-  end
-
   def standard_attribute_data_type(attribute_key)
     @filters.each_value do |section|
       return section.dig(attribute_key, 'data_type') if section.is_a?(Hash) && section.key?(attribute_key)
diff --git a/enterprise/app/finders/enterprise/conversation_finder.rb b/enterprise/app/finders/enterprise/conversation_finder.rb
index f1f2e5514..24e6b493d 100644
--- a/enterprise/app/finders/enterprise/conversation_finder.rb
+++ b/enterprise/app/finders/enterprise/conversation_finder.rb
@@ -1,31 +1,5 @@
 module Enterprise::ConversationFinder
-  def filter_by_conversation_type
-    return super unless params[:conversation_type] == 'participating' && custom_role_participating_permission?
-
-    @conversations = participating_visible_conversations.where(
-      id: current_user.participating_conversations.where(account_id: current_account.id).select(:id)
-    )
-  end
-
   def conversations_base_query
     current_account.feature_enabled?('sla') ? super.includes(:applied_sla, :sla_events) : super
   end
-
-  private
-
-  def participating_visible_conversations
-    conversations = current_account.conversations
-    conversations = conversations.where(inbox_id: @inbox_ids) if params[:inbox_id]
-    return conversations if account_user&.administrator?
-
-    conversations.where(inbox: current_user.inboxes.where(account_id: current_account.id))
-  end
-
-  def custom_role_participating_permission?
-    account_user&.agent? && account_user.custom_role_id.present? && account_user.permissions.include?('conversation_participating_manage')
-  end
-
-  def account_user
-    @account_user ||= current_account.account_users.find_by(user_id: current_user.id)
-  end
 end
diff --git a/enterprise/app/models/custom_role.rb b/enterprise/app/models/custom_role.rb
index 4085000b1..666f91378 100644
--- a/enterprise/app/models/custom_role.rb
+++ b/enterprise/app/models/custom_role.rb
@@ -28,9 +28,6 @@ class CustomRole < ApplicationRecord
   belongs_to :account
   has_many :account_users, dependent: :nullify
 
-  before_destroy :cache_users_for_unread_filter_notification, prepend: true
-  after_commit :notify_unread_filter_counts_changed, on: [:update, :destroy], if: :unread_filter_access_changed?
-
   PERMISSIONS = %w[
     conversation_manage
     conversation_unassigned_manage
@@ -42,24 +39,4 @@ class CustomRole < ApplicationRecord
 
   validates :name, presence: true
   validates :permissions, inclusion: { in: PERMISSIONS }
-
-  private
-
-  def unread_filter_access_changed?
-    destroyed? || previous_changes.key?('permissions')
-  end
-
-  def cache_users_for_unread_filter_notification
-    @users_for_unread_filter_notification = account_users.includes(:user).map(&:user)
-  end
-
-  def users_for_unread_filter_notification
-    @users_for_unread_filter_notification || account_users.includes(:user).map(&:user)
-  end
-
-  def notify_unread_filter_counts_changed
-    users_for_unread_filter_notification.each do |user|
-      ::Conversations::UnreadCounts::UserFilterNotifier.new(account: account, user: user).perform
-    end
-  end
 end
diff --git a/lib/redis/redis_keys.rb b/lib/redis/redis_keys.rb
index 381cafb98..bc7fb551e 100644
--- a/lib/redis/redis_keys.rb
+++ b/lib/redis/redis_keys.rb
@@ -14,15 +14,8 @@ module Redis::RedisKeys
   UNREAD_CONVERSATIONS_ACCOUNT_PREFIX = 'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d'.freeze
   UNREAD_CONVERSATIONS_BASE_READY = 'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::READY::BASE'.freeze
   UNREAD_CONVERSATIONS_ASSIGNMENT_READY = 'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::READY::ASSIGNMENT'.freeze
-  UNREAD_CONVERSATIONS_USER_FILTERS_READY =
-    'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::USER::%<user_id>d::READY::FILTERS'.freeze
-  UNREAD_CONVERSATIONS_FILTERS_VERSION = 'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::VERSION::FILTERS'.freeze
-  UNREAD_CONVERSATIONS_USER_FILTERS_VERSION =
-    'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::USER::%<user_id>d::VERSION::FILTERS'.freeze
   UNREAD_CONVERSATIONS_BASE_BUILD_LOCK = 'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::BUILD_LOCK::BASE'.freeze
   UNREAD_CONVERSATIONS_ASSIGNMENT_BUILD_LOCK = 'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::BUILD_LOCK::ASSIGNMENT'.freeze
-  UNREAD_CONVERSATIONS_USER_FILTERS_BUILD_LOCK =
-    'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::USER::%<user_id>d::BUILD_LOCK::FILTERS'.freeze
   UNREAD_CONVERSATIONS_INBOX = 'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::INBOX::%<inbox_id>d'.freeze
   UNREAD_CONVERSATIONS_LABEL_INBOX =
     'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::LABEL::%<label_id>d::INBOX::%<inbox_id>d'.freeze
@@ -40,14 +33,6 @@ module Redis::RedisKeys
     'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::TEAM::%<team_id>d::INBOX::%<inbox_id>d::UNASSIGNED'.freeze
   UNREAD_CONVERSATIONS_TEAM_INBOX_ASSIGNEE =
     'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::TEAM::%<team_id>d::INBOX::%<inbox_id>d::ASSIGNEE::%<user_id>d'.freeze
-  UNREAD_CONVERSATIONS_USER_MENTIONS =
-    'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::USER::%<user_id>d::MENTIONS'.freeze
-  UNREAD_CONVERSATIONS_USER_PARTICIPATING =
-    'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::USER::%<user_id>d::PARTICIPATING'.freeze
-  UNREAD_CONVERSATIONS_USER_UNATTENDED =
-    'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::USER::%<user_id>d::UNATTENDED'.freeze
-  UNREAD_CONVERSATIONS_USER_FOLDER =
-    'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::USER::%<user_id>d::FOLDER::%<custom_filter_id>d'.freeze
 
   ## User Keys
   # SSO Auth Tokens
diff --git a/spec/controllers/api/v1/accounts/conversations_controller_spec.rb b/spec/controllers/api/v1/accounts/conversations_controller_spec.rb
index de3cc4a3c..bdb8117ac 100644
--- a/spec/controllers/api/v1/accounts/conversations_controller_spec.rb
+++ b/spec/controllers/api/v1/accounts/conversations_controller_spec.rb
@@ -123,7 +123,7 @@ RSpec.describe 'Conversations API', type: :request do
       end
 
       after do
-        Conversations::UnreadCounts::Store.clear_all_account!(account.id)
+        Conversations::UnreadCounts::Store.clear_account!(account.id)
       end
 
       context 'when conversation unread counts feature is enabled' do
@@ -144,42 +144,7 @@ RSpec.describe 'Conversations API', type: :request do
             'all_count' => 1,
             'inboxes' => { visible_inbox.id.to_s => 1 },
             'labels' => { label.id.to_s => 1 },
-            'teams' => {},
-            'mentions_count' => 0,
-            'participating_count' => 0,
-            'unattended_count' => 1,
-            'folders' => {}
-          )
-        end
-
-        it 'returns unread counts for mentions, participating conversations, unattended conversations, and folders' do
-          mentioned_conversation = create_unread_conversation(account: account, inbox: visible_inbox)
-          participating_conversation = create_unread_conversation(account: account, inbox: visible_inbox)
-          resolved_conversation = create_unread_conversation(account: account, inbox: visible_inbox)
-          resolved_conversation.update!(status: :resolved)
-          custom_filter = create(:custom_filter, account: account, user: agent, filter_type: :conversation, query: {
-                                   payload: [{
-                                     attribute_key: 'status',
-                                     filter_operator: 'equal_to',
-                                     values: ['resolved'],
-                                     query_operator: nil,
-                                     custom_attribute_type: ''
-                                   }]
-                                 })
-
-          create(:mention, account: account, conversation: mentioned_conversation, user: agent)
-          create(:conversation_participant, account: account, conversation: participating_conversation, user: agent)
-
-          get "/api/v1/accounts/#{account.id}/conversations/unread_counts",
-              headers: agent.create_new_auth_token,
-              as: :json
-
-          expect(response).to have_http_status(:success)
-          expect(response.parsed_body['payload']).to include(
-            'mentions_count' => 1,
-            'participating_count' => 1,
-            'unattended_count' => 2,
-            'folders' => { custom_filter.id.to_s => 1 }
+            'teams' => {}
           )
         end
 
@@ -897,7 +862,7 @@ RSpec.describe 'Conversations API', type: :request do
         expect(response).to have_http_status(:success)
         expect(Conversations::UnreadCounts::Store.counts_for_keys([inbox_key])).to eq(inbox_key => 0)
       ensure
-        Conversations::UnreadCounts::Store.clear_all_account!(account.id)
+        Conversations::UnreadCounts::Store.clear_account!(account.id)
       end
 
       it 'updates both if one timestamp is old even when the other is recent' do
@@ -984,7 +949,7 @@ RSpec.describe 'Conversations API', type: :request do
         expect(response).to have_http_status(:success)
         expect(Conversations::UnreadCounts::Store.counts_for_keys([inbox_key])).to eq(inbox_key => 1)
       ensure
-        Conversations::UnreadCounts::Store.clear_all_account!(account.id)
+        Conversations::UnreadCounts::Store.clear_account!(account.id)
       end
     end
   end
diff --git a/spec/controllers/super_admin/accounts_controller_spec.rb b/spec/controllers/super_admin/accounts_controller_spec.rb
index 917499cd5..e4ff81a08 100644
--- a/spec/controllers/super_admin/accounts_controller_spec.rb
+++ b/spec/controllers/super_admin/accounts_controller_spec.rb
@@ -33,7 +33,7 @@ RSpec.describe 'Super Admin accounts API', type: :request do
     end
 
     after do
-      Conversations::UnreadCounts::Store.clear_all_account!(account.id)
+      Conversations::UnreadCounts::Store.clear_account!(account.id)
     end
 
     context 'when it is an unauthenticated user' do
diff --git a/spec/enterprise/finders/conversation_finder_spec.rb b/spec/enterprise/finders/conversation_finder_spec.rb
deleted file mode 100644
index f8b9fce58..000000000
--- a/spec/enterprise/finders/conversation_finder_spec.rb
+++ /dev/null
@@ -1,24 +0,0 @@
-require 'rails_helper'
-
-RSpec.describe ConversationFinder do
-  describe '#perform' do
-    it 'returns participant-only conversations for custom roles with participating permission' do
-      account = create(:account)
-      agent = create(:user, account: account, role: :agent)
-      other_agent = create(:user, account: account, role: :agent)
-      inbox = create(:inbox, account: account, enable_auto_assignment: false)
-      custom_role = create(:custom_role, account: account, permissions: ['conversation_participating_manage'])
-      participating_conversation = create(:conversation, account: account, inbox: inbox, assignee: other_agent)
-
-      create(:inbox_member, user: agent, inbox: inbox)
-      create(:inbox_member, user: other_agent, inbox: inbox)
-      create(:conversation_participant, account: account, conversation: participating_conversation, user: agent)
-      account.account_users.find_by!(user_id: agent.id).update!(custom_role: custom_role)
-      Current.account = account
-
-      result = described_class.new(agent, { status: 'open', conversation_type: 'participating' }).perform
-
-      expect(result[:conversations].map(&:id)).to include(participating_conversation.id)
-    end
-  end
-end
diff --git a/spec/enterprise/models/account_user_spec.rb b/spec/enterprise/models/account_user_spec.rb
index e157d9acd..fb572e86a 100644
--- a/spec/enterprise/models/account_user_spec.rb
+++ b/spec/enterprise/models/account_user_spec.rb
@@ -29,24 +29,6 @@ RSpec.describe AccountUser, type: :model do
     end
   end
 
-  describe 'unread filter count invalidation' do
-    it 'notifies when the assigned custom role changes' do
-      account = create(:account)
-      custom_role = create(:custom_role, account: account)
-      account_user = create(:account_user, account: account)
-      notifier = instance_double(Conversations::UnreadCounts::UserFilterNotifier, perform: true)
-      allow(Conversations::UnreadCounts::UserFilterNotifier).to receive(:new).and_return(notifier)
-
-      account_user.update!(custom_role: custom_role)
-
-      expect(Conversations::UnreadCounts::UserFilterNotifier).to have_received(:new).with(
-        account: account,
-        user: account_user.user
-      )
-      expect(notifier).to have_received(:perform)
-    end
-  end
-
   describe 'audit log' do
     context 'when account user is created' do
       it 'has associated audit log created' do
diff --git a/spec/enterprise/models/custom_role_spec.rb b/spec/enterprise/models/custom_role_spec.rb
index 553a5a33a..f63f3c2dd 100644
--- a/spec/enterprise/models/custom_role_spec.rb
+++ b/spec/enterprise/models/custom_role_spec.rb
@@ -9,38 +9,4 @@ RSpec.describe CustomRole, type: :model do
   describe 'validations' do
     it { is_expected.to validate_presence_of(:name) }
   end
-
-  describe 'unread filter count invalidation' do
-    it 'notifies assigned users when permissions change' do
-      account = create(:account)
-      custom_role = create(:custom_role, account: account, permissions: ['conversation_participating_manage'])
-      account_user = create(:account_user, account: account, custom_role: custom_role)
-      notifier = instance_double(Conversations::UnreadCounts::UserFilterNotifier, perform: true)
-      allow(Conversations::UnreadCounts::UserFilterNotifier).to receive(:new).and_return(notifier)
-
-      custom_role.update!(permissions: ['conversation_manage'])
-
-      expect(Conversations::UnreadCounts::UserFilterNotifier).to have_received(:new).with(
-        account: account,
-        user: account_user.user
-      )
-      expect(notifier).to have_received(:perform)
-    end
-
-    it 'notifies assigned users when the custom role is destroyed' do
-      account = create(:account)
-      custom_role = create(:custom_role, account: account, permissions: ['conversation_participating_manage'])
-      account_user = create(:account_user, account: account, custom_role: custom_role)
-      notifier = instance_double(Conversations::UnreadCounts::UserFilterNotifier, perform: true)
-      allow(Conversations::UnreadCounts::UserFilterNotifier).to receive(:new).and_return(notifier)
-
-      custom_role.destroy!
-
-      expect(Conversations::UnreadCounts::UserFilterNotifier).to have_received(:new).with(
-        account: account,
-        user: account_user.user
-      )
-      expect(notifier).to have_received(:perform)
-    end
-  end
 end
diff --git a/spec/enterprise/services/conversations/unread_counts/counter_spec.rb b/spec/enterprise/services/conversations/unread_counts/counter_spec.rb
index 86a93bd8c..e8f850e78 100644
--- a/spec/enterprise/services/conversations/unread_counts/counter_spec.rb
+++ b/spec/enterprise/services/conversations/unread_counts/counter_spec.rb
@@ -16,7 +16,7 @@ RSpec.describe Conversations::UnreadCounts::Counter do
   end
 
   after do
-    store.clear_all_account!(account.id)
+    store.clear_account!(account.id)
   end
 
   it 'uses base counts for custom roles with conversation_manage permission' do
@@ -26,16 +26,10 @@ RSpec.describe Conversations::UnreadCounts::Counter do
 
     result = described_class.new(account: account, user: agent).perform
 
-    expect(result).to eq(
-      all_count: 2,
-      inboxes: { inbox.id.to_s => 2 },
-      labels: { label.id.to_s => 2 },
-      teams: { team.id.to_s => 2 },
-      mentions_count: 0,
-      participating_count: 0,
-      unattended_count: 2,
-      folders: {}
-    )
+    expect(result[:all_count]).to eq(2)
+    expect(result[:inboxes]).to eq(inbox.id.to_s => 2)
+    expect(result[:labels]).to eq(label.id.to_s => 2)
+    expect(result[:teams]).to eq(team.id.to_s => 2)
     expect(store.assignment_ready?(account.id)).to be(false)
   end
 
@@ -43,21 +37,14 @@ RSpec.describe Conversations::UnreadCounts::Counter do
     account_user.update!(custom_role: create(:custom_role, account: account, permissions: ['conversation_unassigned_manage']))
     create_unread_conversation(account: account, inbox: inbox, labels: [label.title], assignee: agent, team: team)
     create_unread_conversation(account: account, inbox: inbox, labels: [label.title], team: team)
-    other_assigned_conversation = create_unread_conversation(account: account, inbox: inbox, labels: [label.title], assignee: other_agent, team: team)
-    create(:conversation_participant, account: account, conversation: other_assigned_conversation, user: agent)
+    create_unread_conversation(account: account, inbox: inbox, labels: [label.title], assignee: other_agent, team: team)
 
     result = described_class.new(account: account, user: agent).perform
 
-    expect(result).to eq(
-      all_count: 2,
-      inboxes: { inbox.id.to_s => 2 },
-      labels: { label.id.to_s => 2 },
-      teams: { team.id.to_s => 2 },
-      mentions_count: 0,
-      participating_count: 0,
-      unattended_count: 2,
-      folders: {}
-    )
+    expect(result[:all_count]).to eq(2)
+    expect(result[:inboxes]).to eq(inbox.id.to_s => 2)
+    expect(result[:labels]).to eq(label.id.to_s => 2)
+    expect(result[:teams]).to eq(team.id.to_s => 2)
     expect(store.assignment_ready?(account.id)).to be(true)
   end
 
@@ -65,21 +52,13 @@ RSpec.describe Conversations::UnreadCounts::Counter do
     account_user.update!(custom_role: create(:custom_role, account: account, permissions: ['conversation_participating_manage']))
     create_unread_conversation(account: account, inbox: inbox, labels: [label.title], assignee: agent, team: team)
     create_unread_conversation(account: account, inbox: inbox, labels: [label.title], team: team)
-    participating_conversation = create_unread_conversation(account: account, inbox: inbox, labels: [label.title], team: team)
-    create(:conversation_participant, account: account, conversation: participating_conversation, user: agent)
 
     result = described_class.new(account: account, user: agent).perform
 
-    expect(result).to eq(
-      all_count: 1,
-      inboxes: { inbox.id.to_s => 1 },
-      labels: { label.id.to_s => 1 },
-      teams: { team.id.to_s => 1 },
-      mentions_count: 0,
-      participating_count: 1,
-      unattended_count: 1,
-      folders: {}
-    )
+    expect(result[:all_count]).to eq(1)
+    expect(result[:inboxes]).to eq(inbox.id.to_s => 1)
+    expect(result[:labels]).to eq(label.id.to_s => 1)
+    expect(result[:teams]).to eq(team.id.to_s => 1)
     expect(store.assignment_ready?(account.id)).to be(true)
   end
 
@@ -89,16 +68,7 @@ RSpec.describe Conversations::UnreadCounts::Counter do
 
     result = described_class.new(account: account, user: agent).perform
 
-    expect(result).to eq(
-      all_count: 0,
-      inboxes: {},
-      labels: {},
-      teams: {},
-      mentions_count: 0,
-      participating_count: 0,
-      unattended_count: 0,
-      folders: {}
-    )
+    expect(result).to eq(all_count: 0, inboxes: {}, labels: {}, teams: {})
     expect(store.base_ready?(account.id)).to be(false)
     expect(store.assignment_ready?(account.id)).to be(false)
   end
diff --git a/spec/finders/conversation_finder_spec.rb b/spec/finders/conversation_finder_spec.rb
index 31cbceb6a..64f134fe2 100644
--- a/spec/finders/conversation_finder_spec.rb
+++ b/spec/finders/conversation_finder_spec.rb
@@ -208,25 +208,6 @@ describe ConversationFinder do
       end
     end
 
-    context 'with participating conversation type' do
-      let(:params) { { status: 'open', conversation_type: 'participating' } }
-
-      it 'does not return participating conversations from inboxes where the agent is no longer a member' do
-        visible_conversation = create(:conversation, account: account, inbox: inbox)
-        inaccessible_conversation = create(:conversation, account: account, inbox: restricted_inbox)
-        create(:inbox_member, user: user_1, inbox: restricted_inbox)
-        create(:conversation_participant, account: account, conversation: visible_conversation, user: user_1)
-        create(:conversation_participant, account: account, conversation: inaccessible_conversation, user: user_1)
-        InboxMember.find_by!(user: user_1, inbox: restricted_inbox).destroy!
-
-        result = conversation_finder.perform
-        conversation_ids = result[:conversations].map(&:id)
-
-        expect(conversation_ids).to include(visible_conversation.id)
-        expect(conversation_ids).not_to include(inaccessible_conversation.id)
-      end
-    end
-
     context 'without source' do
       let(:params) { {} }
 
diff --git a/spec/listeners/action_cable_listener_spec.rb b/spec/listeners/action_cable_listener_spec.rb
index 7a774dbd5..cdb9a93cb 100644
--- a/spec/listeners/action_cable_listener_spec.rb
+++ b/spec/listeners/action_cable_listener_spec.rb
@@ -294,19 +294,5 @@ describe ActionCableListener do
 
       listener.conversation_unread_count_changed(event)
     end
-
-    it 'supports user-scoped unread count refresh events' do
-      event = Events::Base.new(event_name, Time.zone.now, account: account, user: agent)
-
-      expect(ActionCableBroadcastJob).to receive(:perform_later).with(
-        a_collection_containing_exactly(agent.pubsub_token),
-        'conversation.unread_count_changed',
-        {
-          account_id: account.id
-        }
-      )
-
-      listener.conversation_unread_count_changed(event)
-    end
   end
 end
diff --git a/spec/models/account_spec.rb b/spec/models/account_spec.rb
index d77a16fdb..38ca9694a 100644
--- a/spec/models/account_spec.rb
+++ b/spec/models/account_spec.rb
@@ -53,79 +53,38 @@ RSpec.describe Account do
   describe 'conversation unread counts feature flag' do
     let(:account) { create(:account) }
     let(:inbox) { create(:inbox, account: account) }
-    let(:user) { create(:user) }
     let(:store) { Conversations::UnreadCounts::Store }
     let(:inbox_key) { store.inbox_key(account.id, inbox.id) }
-    let(:filter_keys) do
-      [
-        store.user_mentions_key(account.id, user.id),
-        store.user_participating_key(account.id, user.id),
-        store.user_unattended_key(account.id, user.id),
-        store.user_folder_key(account.id, user.id, 1)
-      ]
-    end
 
     after do
-      store.clear_all_account!(account.id)
+      store.clear_account!(account.id)
     end
 
-    it 'clears all unread count cache when the feature is enabled' do
+    it 'clears unread count cache when the feature is enabled' do
       build_unread_count_cache
 
       account.enable_features!(:conversation_unread_counts)
 
-      expect_unread_count_cache_cleared
+      expect(store.base_ready?(account.id)).to be(false)
+      expect(store.assignment_ready?(account.id)).to be(false)
+      expect(store.counts_for_keys([inbox_key])).to eq(inbox_key => 0)
     end
 
-    it 'clears all unread count cache when the feature is disabled' do
+    it 'clears unread count cache when the feature is disabled' do
       account.enable_features!(:conversation_unread_counts)
       build_unread_count_cache
 
       account.disable_features!(:conversation_unread_counts)
 
-      expect_unread_count_cache_cleared
-    end
-
-    it 'clears all unread count cache when account cache keys are reset' do
-      build_unread_count_cache
-
-      account.reset_cache_keys
-
-      expect_unread_count_cache_cleared
-    end
-
-    def expect_unread_count_cache_cleared
-      expect(unread_count_ready_markers).to all(be(false))
-      expect(store.counts_for_keys(unread_count_keys).values).to all(eq(0))
-    end
-
-    def unread_count_ready_markers
-      [
-        store.base_ready?(account.id),
-        store.assignment_ready?(account.id),
-        store.filters_ready?(account.id, user.id)
-      ]
-    end
-
-    def unread_count_keys
-      [inbox_key] + filter_keys
+      expect(store.base_ready?(account.id)).to be(false)
+      expect(store.assignment_ready?(account.id)).to be(false)
+      expect(store.counts_for_keys([inbox_key])).to eq(inbox_key => 0)
     end
 
     def build_unread_count_cache
       store.mark_base_ready!(account.id)
       store.mark_assignment_ready!(account.id)
-      store.mark_filters_ready!(account.id, user.id)
       store.add_base_membership(account_id: account.id, inbox_id: inbox.id, label_ids: [], conversation_id: 1)
-      store.add_filter_memberships(
-        account_id: account.id,
-        user_id: user.id,
-        filters: {
-          mentions: [1],
-          participating: [2],
-          unattended: [3]
-        },
-        folders: { 1 => [4] }
-      )
     end
   end
 
diff --git a/spec/models/account_user_spec.rb b/spec/models/account_user_spec.rb
index 7acfc19cd..e5a560fe9 100644
--- a/spec/models/account_user_spec.rb
+++ b/spec/models/account_user_spec.rb
@@ -42,32 +42,4 @@ RSpec.describe AccountUser do
       expect(user.assigned_conversations.count).to eq(0)
     end
   end
-
-  describe 'unread filter count invalidation' do
-    let(:notifier) { instance_double(Conversations::UnreadCounts::UserFilterNotifier, perform: true) }
-
-    before do
-      allow(Conversations::UnreadCounts::UserFilterNotifier).to receive(:new).and_return(notifier)
-    end
-
-    it 'notifies when the account role changes' do
-      account_user.update!(role: :administrator)
-
-      expect(Conversations::UnreadCounts::UserFilterNotifier).to have_received(:new).with(
-        account: account_user.account,
-        user: account_user.user
-      )
-      expect(notifier).to have_received(:perform)
-    end
-
-    it 'notifies when account access is removed' do
-      expect(Conversations::UnreadCounts::UserFilterNotifier).to receive(:new).with(
-        account: account_user.account,
-        user: account_user.user
-      ).and_return(notifier)
-      expect(notifier).to receive(:perform)
-
-      account_user.destroy!
-    end
-  end
 end
diff --git a/spec/models/inbox_member_spec.rb b/spec/models/inbox_member_spec.rb
index df569c695..b081c546c 100644
--- a/spec/models/inbox_member_spec.rb
+++ b/spec/models/inbox_member_spec.rb
@@ -18,30 +18,4 @@ RSpec.describe InboxMember do
       end
     end
   end
-
-  describe 'unread filter count invalidation' do
-    let(:account) { create(:account) }
-    let(:inbox) { create(:inbox, account: account) }
-    let(:user) { create(:user, account: account, role: :agent) }
-    let(:notifier) { instance_double(Conversations::UnreadCounts::UserFilterNotifier, perform: true) }
-
-    before do
-      allow(Conversations::UnreadCounts::UserFilterNotifier).to receive(:new).and_return(notifier)
-    end
-
-    it 'notifies when inbox access is added' do
-      create(:inbox_member, inbox: inbox, user: user)
-
-      expect(Conversations::UnreadCounts::UserFilterNotifier).to have_received(:new).with(account: account, user: user)
-      expect(notifier).to have_received(:perform)
-    end
-
-    it 'notifies when inbox access is removed' do
-      inbox_member = create(:inbox_member, inbox: inbox, user: user)
-      expect(Conversations::UnreadCounts::UserFilterNotifier).to receive(:new).with(account: account, user: user).and_return(notifier)
-      expect(notifier).to receive(:perform)
-
-      inbox_member.destroy!
-    end
-  end
 end
diff --git a/spec/services/conversations/unread_counts/builder_spec.rb b/spec/services/conversations/unread_counts/builder_spec.rb
index fe1bdb6fa..4b3aec230 100644
--- a/spec/services/conversations/unread_counts/builder_spec.rb
+++ b/spec/services/conversations/unread_counts/builder_spec.rb
@@ -9,7 +9,7 @@ RSpec.describe Conversations::UnreadCounts::Builder do
   let(:store) { Conversations::UnreadCounts::Store }
 
   after do
-    store.clear_all_account!(account.id)
+    store.clear_account!(account.id)
   end
 
   describe '#build_base!' do
@@ -75,173 +75,6 @@ RSpec.describe Conversations::UnreadCounts::Builder do
     end
   end
 
-  describe '#build_filters_for!' do
-    before do
-      create(:inbox_member, user: assignee, inbox: inbox)
-    end
-
-    it 'stores unread open conversations by mentions and participating dimensions' do
-      mentioned_conversation = create_unread_conversation(account: account, inbox: inbox)
-      participating_conversation = create_unread_conversation(account: account, inbox: inbox)
-      resolved_mentioned_conversation = create_unread_conversation(account: account, inbox: inbox)
-      inaccessible_conversation = create_unread_conversation(account: account, inbox: create(:inbox, account: account))
-      resolved_mentioned_conversation.update!(status: :resolved)
-
-      create(:mention, account: account, conversation: mentioned_conversation, user: assignee)
-      create(:mention, account: account, conversation: resolved_mentioned_conversation, user: assignee)
-      create(:mention, account: account, conversation: inaccessible_conversation, user: assignee)
-      create(:conversation_participant, account: account, conversation: participating_conversation, user: assignee)
-
-      described_class.new(account).build_filters_for!(assignee)
-
-      expect(store.filters_ready?(account.id, assignee.id)).to be(true)
-      expect(redis_set_members(store.user_mentions_key(account.id, assignee.id))).to contain_exactly(mentioned_conversation.id.to_s)
-      expect(redis_set_members(store.user_participating_key(account.id, assignee.id))).to contain_exactly(participating_conversation.id.to_s)
-    end
-
-    it 'excludes participating conversations that are no longer visible to the user' do
-      participating_conversation = create_unread_conversation(account: account, inbox: inbox)
-      create(:conversation_participant, account: account, conversation: participating_conversation, user: assignee)
-      InboxMember.find_by!(user: assignee, inbox: inbox).destroy!
-
-      described_class.new(account).build_filters_for!(assignee)
-
-      expect(redis_set_members(store.user_participating_key(account.id, assignee.id))).to be_empty
-    end
-
-    it 'stores visible unread open unattended conversations' do
-      no_first_reply_conversation = create_unread_conversation(account: account, inbox: inbox)
-      waiting_conversation = create_unread_conversation(account: account, inbox: inbox)
-      attended_conversation = create_unread_conversation(account: account, inbox: inbox)
-      inaccessible_conversation = create_unread_conversation(account: account, inbox: create(:inbox, account: account))
-      resolved_conversation = create_unread_conversation(account: account, inbox: inbox)
-      create_read_conversation
-
-      waiting_conversation.update!(first_reply_created_at: 5.minutes.ago)
-      attended_conversation.update!(first_reply_created_at: 5.minutes.ago, waiting_since: nil)
-      inaccessible_conversation.update!(first_reply_created_at: nil)
-      resolved_conversation.update!(status: :resolved)
-
-      described_class.new(account).build_filters_for!(assignee)
-
-      expect(redis_set_members(store.user_unattended_key(account.id, assignee.id))).to contain_exactly(
-        no_first_reply_conversation.id.to_s,
-        waiting_conversation.id.to_s
-      )
-    end
-
-    it 'stores folder memberships using the saved filter status conditions' do
-      resolved_conversation = create_unread_conversation(account: account, inbox: inbox)
-      resolved_conversation.update!(status: :resolved)
-      create_unread_conversation(account: account, inbox: inbox, assignee: assignee)
-      custom_filter = create(
-        :custom_filter, account: account, user: assignee, filter_type: :conversation, query: filter_query('status', ['resolved'])
-      )
-
-      described_class.new(account).build_filters_for!(assignee)
-
-      expect(redis_set_members(store.user_folder_key(account.id, assignee.id, custom_filter.id))).to contain_exactly(resolved_conversation.id.to_s)
-    end
-
-    it 'loads folder filters after taking the invalidation version snapshot' do
-      create_unread_conversation(account: account, inbox: inbox)
-      resolved_conversation = create_unread_conversation(account: account, inbox: inbox)
-      resolved_conversation.update!(status: :resolved)
-      custom_filter = create(
-        :custom_filter, account: account, user: assignee, filter_type: :conversation, query: filter_query('status', ['open'])
-      )
-      notifier = instance_double(Conversations::UnreadCounts::UserFilterNotifier, perform: true)
-      allow(Conversations::UnreadCounts::UserFilterNotifier).to receive(:new).and_return(notifier)
-      filter_updated = false
-      allow(store).to receive(:filter_version_snapshot).and_wrap_original do |method, *args|
-        method.call(*args).tap do
-          next if filter_updated
-
-          filter_updated = true
-          custom_filter.update!(query: filter_query('status', ['resolved']))
-        end
-      end
-
-      described_class.new(account).build_filters_for!(assignee)
-
-      expect(redis_set_members(store.user_folder_key(account.id, assignee.id, custom_filter.id))).to contain_exactly(resolved_conversation.id.to_s)
-    end
-
-    it 'expires relative-date folder caches at the next date boundary' do
-      create(
-        :custom_filter,
-        account: account,
-        user: assignee,
-        filter_type: :conversation,
-        query: filter_query('created_at', [7], filter_operator: 'days_before')
-      )
-      allow(store).to receive(:mark_filters_ready_if_current!).and_call_original
-      expected_ttl = nil
-
-      travel_to Time.zone.local(2026, 1, 1, 9, 30, 0) do
-        expected_ttl = (Time.zone.tomorrow.beginning_of_day - Time.current).ceil
-        described_class.new(account).build_filters_for!(assignee)
-      end
-
-      expect(store).to have_received(:mark_filters_ready_if_current!).with(
-        account.id,
-        assignee.id,
-        version_snapshot: kind_of(Hash),
-        expires_in: expected_ttl
-      )
-    end
-
-    it 'does not mark filters ready when user filters are invalidated during the build' do
-      conversation = create_unread_conversation(account: account, inbox: inbox)
-      create(:mention, account: account, conversation: conversation, user: assignee)
-      clear_user_filters_after_membership_write
-
-      described_class.new(account).build_filters_for!(assignee)
-
-      expect(store.filters_ready?(account.id, assignee.id)).to be(false)
-      expect(redis_set_members(store.user_mentions_key(account.id, assignee.id))).to be_empty
-    end
-
-    it 'does not mark filters ready when account filters are invalidated during the build' do
-      conversation = create_unread_conversation(account: account, inbox: inbox)
-      create(:mention, account: account, conversation: conversation, user: assignee)
-      clear_filter_caches_after_membership_write
-
-      described_class.new(account).build_filters_for!(assignee)
-
-      expect(store.filters_ready?(account.id, assignee.id)).to be(false)
-      expect(redis_set_members(store.user_mentions_key(account.id, assignee.id))).to be_empty
-    end
-
-    it 'skips invalid folder filters and still marks the user filter cache ready' do
-      create_unread_conversation(account: account, inbox: inbox)
-      invalid_filter = create(
-        :custom_filter, account: account, user: assignee, filter_type: :conversation, query: filter_query('missing_attribute', ['open'])
-      )
-
-      described_class.new(account).build_filters_for!(assignee)
-
-      expect(store.filters_ready?(account.id, assignee.id)).to be(true)
-      expect(redis_set_members(store.user_folder_key(account.id, assignee.id, invalid_filter.id))).to be_empty
-    end
-
-    it 'skips folder filters that fail when the SQL query is executed' do
-      conversation = create_unread_conversation(account: account, inbox: inbox)
-      invalid_filter = create(
-        :custom_filter,
-        account: account,
-        user: assignee,
-        filter_type: :conversation,
-        query: filter_query('display_id', [conversation.display_id.to_s], filter_operator: 'contains')
-      )
-
-      expect { described_class.new(account).build_filters_for!(assignee) }.not_to raise_error
-
-      expect(store.filters_ready?(account.id, assignee.id)).to be(true)
-      expect(redis_set_members(store.user_folder_key(account.id, assignee.id, invalid_filter.id))).to be_empty
-    end
-  end
-
   def create_read_conversation
     conversation = create(:conversation, account: account, inbox: inbox, agent_last_seen_at: 1.minute.from_now)
     create(:message, account: account, inbox: inbox, conversation: conversation, message_type: :incoming)
@@ -257,32 +90,4 @@ RSpec.describe Conversations::UnreadCounts::Builder do
   def redis_set_members(key)
     Redis::Alfred.pipelined { |pipeline| pipeline.smembers(key) }.first
   end
-
-  def clear_user_filters_after_membership_write
-    allow(store).to receive(:add_filter_memberships).and_wrap_original do |method, *args, **kwargs|
-      method.call(*args, **kwargs)
-      store.clear_user_filters!(account.id, assignee.id)
-    end
-  end
-
-  def clear_filter_caches_after_membership_write
-    allow(store).to receive(:add_filter_memberships).and_wrap_original do |method, *args, **kwargs|
-      method.call(*args, **kwargs)
-      store.clear_filter_caches!(account.id)
-    end
-  end
-
-  def filter_query(attribute_key, values, filter_operator: 'equal_to')
-    {
-      payload: [
-        {
-          attribute_key: attribute_key,
-          filter_operator: filter_operator,
-          values: values,
-          query_operator: nil,
-          custom_attribute_type: ''
-        }
-      ]
-    }
-  end
 end
diff --git a/spec/services/conversations/unread_counts/counter_spec.rb b/spec/services/conversations/unread_counts/counter_spec.rb
index c3c338355..723f2d437 100644
--- a/spec/services/conversations/unread_counts/counter_spec.rb
+++ b/spec/services/conversations/unread_counts/counter_spec.rb
@@ -17,7 +17,7 @@ RSpec.describe Conversations::UnreadCounts::Counter do
   end
 
   after do
-    store.clear_all_account!(account.id)
+    store.clear_account!(account.id)
   end
 
   it 'builds the base cache on demand' do
@@ -32,7 +32,6 @@ RSpec.describe Conversations::UnreadCounts::Counter do
     lock_key = "UNREAD_CONVERSATIONS::V1::ACCOUNT::#{account.id}::BUILD_LOCK::BASE"
     lock_manager = instance_double(Redis::LockManager)
     allow(Redis::LockManager).to receive(:new).and_return(lock_manager)
-    allow(lock_manager).to receive(:with_lock).and_yield.and_return(true)
     allow(lock_manager).to receive(:with_lock).with(lock_key, described_class::BUILD_LOCK_TTL).and_yield.and_return(true)
 
     create_unread_conversation(account: account, inbox: visible_inbox, labels: [label.title], team: visible_team)
@@ -47,33 +46,13 @@ RSpec.describe Conversations::UnreadCounts::Counter do
     counter = described_class.new(account: account, user: agent)
 
     allow(Redis::LockManager).to receive(:new).and_return(lock_manager)
-    allow(counter).to receive(:wait_for_cache_ready) do
-      store.mark_base_ready!(account.id)
-      store.mark_filters_ready!(account.id, agent.id)
-    end
+    allow(counter).to receive(:wait_for_cache_ready) { store.mark_base_ready!(account.id) }
     expect(Conversations::UnreadCounts::Builder).not_to receive(:new)
 
     counter.perform
 
     expect(counter).to have_received(:wait_for_cache_ready)
     expect(store.base_ready?(account.id)).to be(true)
-    expect(store.filters_ready?(account.id, agent.id)).to be(true)
-  end
-
-  it 'retries when a build finishes without marking the cache ready' do
-    builder = instance_double(Conversations::UnreadCounts::Builder)
-    attempts = 0
-    allow(Conversations::UnreadCounts::Builder).to receive(:new).and_return(builder)
-    allow(builder).to receive(:build_base!) do
-      attempts += 1
-      store.mark_base_ready!(account.id) if attempts == 2
-    end
-    allow(builder).to receive(:build_filters_for!) { store.mark_filters_ready!(account.id, agent.id) }
-
-    described_class.new(account: account, user: agent).perform
-
-    expect(builder).to have_received(:build_base!).twice
-    expect(store.base_ready?(account.id)).to be(true)
   end
 
   it 'counts unread conversations only across inboxes visible to a normal agent' do
@@ -86,11 +65,7 @@ RSpec.describe Conversations::UnreadCounts::Counter do
       all_count: 1,
       inboxes: { visible_inbox.id.to_s => 1 },
       labels: { label.id.to_s => 1 },
-      teams: { visible_team.id.to_s => 1 },
-      mentions_count: 0,
-      participating_count: 0,
-      unattended_count: 1,
-      folders: {}
+      teams: { visible_team.id.to_s => 1 }
     )
   end
 
@@ -104,11 +79,7 @@ RSpec.describe Conversations::UnreadCounts::Counter do
       all_count: 2,
       inboxes: { visible_inbox.id.to_s => 1, hidden_inbox.id.to_s => 1 },
       labels: { label.id.to_s => 2 },
-      teams: { visible_team.id.to_s => 2 },
-      mentions_count: 0,
-      participating_count: 0,
-      unattended_count: 2,
-      folders: {}
+      teams: { visible_team.id.to_s => 2 }
     )
   end
 
@@ -121,46 +92,7 @@ RSpec.describe Conversations::UnreadCounts::Counter do
       all_count: 1,
       inboxes: { visible_inbox.id.to_s => 1 },
       labels: {},
-      teams: { visible_team.id.to_s => 1 },
-      mentions_count: 0,
-      participating_count: 0,
-      unattended_count: 1,
-      folders: {}
+      teams: { visible_team.id.to_s => 1 }
     )
   end
-
-  it 'returns mention, participating, unattended, and valid folder unread counts for the user' do
-    mentioned_conversation = create_unread_conversation(account: account, inbox: visible_inbox)
-    participating_conversation = create_unread_conversation(account: account, inbox: visible_inbox)
-    resolved_conversation = create_unread_conversation(account: account, inbox: visible_inbox)
-    resolved_conversation.update!(status: :resolved)
-    valid_folder = create(:custom_filter, account: account, user: agent, filter_type: :conversation, query: filter_query('status', ['resolved']))
-    invalid_folder = create(:custom_filter, account: account, user: agent, filter_type: :conversation, query: filter_query('unknown', ['open']))
-
-    create(:mention, account: account, conversation: mentioned_conversation, user: agent)
-    create(:conversation_participant, account: account, conversation: participating_conversation, user: agent)
-
-    result = described_class.new(account: account, user: agent).perform
-
-    expect(result[:mentions_count]).to eq(1)
-    expect(result[:participating_count]).to eq(1)
-    expect(result[:unattended_count]).to eq(2)
-    expect(result[:folders]).to eq(valid_folder.id.to_s => 1)
-    expect(result[:folders]).not_to have_key(invalid_folder.id.to_s)
-    expect(store.filters_ready?(account.id, agent.id)).to be(true)
-  end
-
-  def filter_query(attribute_key, values)
-    {
-      payload: [
-        {
-          attribute_key: attribute_key,
-          filter_operator: 'equal_to',
-          values: values,
-          query_operator: nil,
-          custom_attribute_type: ''
-        }
-      ]
-    }
-  end
 end
diff --git a/spec/services/conversations/unread_counts/listener_spec.rb b/spec/services/conversations/unread_counts/listener_spec.rb
index 0cf31bd3c..fbb0a0835 100644
--- a/spec/services/conversations/unread_counts/listener_spec.rb
+++ b/spec/services/conversations/unread_counts/listener_spec.rb
@@ -21,22 +21,13 @@ RSpec.describe Conversations::UnreadCounts::Listener do
     expect(notifier).to have_received(:perform)
   end
 
-  it 'clears user filter counts when a non-incoming message updates last activity' do
-    account.enable_features!(:conversation_unread_counts)
+  it 'ignores outgoing message creation' do
     message = create(:message, account: account, inbox: conversation.inbox, conversation: conversation, message_type: :outgoing)
     event = Events::Base.new('message.created', Time.zone.now, message: message)
-    allow(store).to receive(:clear_filter_caches!).and_return(true)
-    allow(Rails.configuration.dispatcher).to receive(:dispatch)
 
     listener.message_created(event)
 
     expect(Conversations::UnreadCounts::Notifier).not_to have_received(:new)
-    expect(store).to have_received(:clear_filter_caches!).with(account.id)
-    expect(Rails.configuration.dispatcher).to have_received(:dispatch).with(
-      'conversation.unread_count_changed',
-      kind_of(Time),
-      conversation: conversation
-    )
   end
 
   it 'ignores incoming message creation when conversation unread counts are disabled' do
@@ -61,7 +52,6 @@ RSpec.describe Conversations::UnreadCounts::Listener do
   end
 
   it 'refreshes unread counts when labels change' do
-    account.enable_features!(:conversation_unread_counts)
     changed_attributes = { label_list: [%w[old], %w[new]] }
     event = Events::Base.new('conversation.updated', Time.zone.now, conversation: conversation, changed_attributes: changed_attributes)
 
@@ -71,43 +61,8 @@ RSpec.describe Conversations::UnreadCounts::Listener do
     expect(notifier).to have_received(:perform)
   end
 
-  it 'clears user filter counts when a folder filter dimension changes' do
-    account.enable_features!(:conversation_unread_counts)
+  it 'ignores conversation updates unrelated to unread count dimensions' do
     event = Events::Base.new('conversation.updated', Time.zone.now, conversation: conversation, changed_attributes: { priority: [nil, 'high'] })
-    allow(store).to receive(:clear_filter_caches!).and_return(true)
-    allow(Rails.configuration.dispatcher).to receive(:dispatch)
-
-    listener.conversation_updated(event)
-
-    expect(Conversations::UnreadCounts::Notifier).not_to have_received(:new)
-    expect(store).to have_received(:clear_filter_caches!).with(account.id)
-    expect(Rails.configuration.dispatcher).to have_received(:dispatch).with(
-      'conversation.unread_count_changed',
-      kind_of(Time),
-      conversation: conversation
-    )
-  end
-
-  it 'clears user filter counts when the conversation contact changes' do
-    account.enable_features!(:conversation_unread_counts)
-    event = Events::Base.new('conversation.contact_changed', Time.zone.now, conversation: conversation)
-    allow(store).to receive(:clear_filter_caches!).and_return(true)
-    allow(Rails.configuration.dispatcher).to receive(:dispatch)
-
-    listener.conversation_contact_changed(event)
-
-    expect(Conversations::UnreadCounts::Notifier).not_to have_received(:new)
-    expect(store).to have_received(:clear_filter_caches!).with(account.id)
-    expect(Rails.configuration.dispatcher).to have_received(:dispatch).with(
-      'conversation.unread_count_changed',
-      kind_of(Time),
-      conversation: conversation
-    )
-  end
-
-  it 'ignores conversation updates without changed attributes' do
-    account.enable_features!(:conversation_unread_counts)
-    event = Events::Base.new('conversation.updated', Time.zone.now, conversation: conversation, changed_attributes: {})
 
     listener.conversation_updated(event)
 
@@ -173,7 +128,7 @@ RSpec.describe Conversations::UnreadCounts::Listener do
       conversation_data: conversation_data.stringify_keys
     )
   ensure
-    store.clear_all_account!(account.id)
+    store.clear_account!(account.id)
   end
 
   def deleted_conversation_data(conversation)
diff --git a/spec/services/conversations/unread_counts/notifier_spec.rb b/spec/services/conversations/unread_counts/notifier_spec.rb
index 645c2bc17..1b35d37f6 100644
--- a/spec/services/conversations/unread_counts/notifier_spec.rb
+++ b/spec/services/conversations/unread_counts/notifier_spec.rb
@@ -29,18 +29,6 @@ RSpec.describe Conversations::UnreadCounts::Notifier do
 
       expect(Rails.configuration.dispatcher).not_to have_received(:dispatch)
     end
-
-    it 'dispatches unread count changed event when user filter caches were cleared' do
-      allow(Conversations::UnreadCounts::Store).to receive(:clear_filter_caches!).and_return(true)
-
-      described_class.new(conversation).perform
-
-      expect(Rails.configuration.dispatcher).to have_received(:dispatch).with(
-        'conversation.unread_count_changed',
-        kind_of(Time),
-        conversation: conversation
-      )
-    end
   end
 
   context 'when conversation unread counts feature is disabled' do
diff --git a/spec/services/conversations/unread_counts/refresher_spec.rb b/spec/services/conversations/unread_counts/refresher_spec.rb
index e961c21c3..5f361e7aa 100644
--- a/spec/services/conversations/unread_counts/refresher_spec.rb
+++ b/spec/services/conversations/unread_counts/refresher_spec.rb
@@ -12,7 +12,7 @@ RSpec.describe Conversations::UnreadCounts::Refresher do
   let(:store) { Conversations::UnreadCounts::Store }
 
   after do
-    store.clear_all_account!(account.id)
+    store.clear_account!(account.id)
   end
 
   it 'does not update redis when unread caches are not ready' do
diff --git a/spec/services/conversations/unread_counts/store_spec.rb b/spec/services/conversations/unread_counts/store_spec.rb
index 9e1311727..fcf21c985 100644
--- a/spec/services/conversations/unread_counts/store_spec.rb
+++ b/spec/services/conversations/unread_counts/store_spec.rb
@@ -7,10 +7,9 @@ RSpec.describe Conversations::UnreadCounts::Store do
   let(:user_id) { 4 }
   let(:conversation_id) { 5 }
   let(:team_id) { 6 }
-  let(:other_user_id) { 8 }
 
   after do
-    described_class.clear_all_account!(account_id)
+    described_class.clear_account!(account_id)
   end
 
   describe 'key builders' do
@@ -46,69 +45,20 @@ RSpec.describe Conversations::UnreadCounts::Store do
         'UNREAD_CONVERSATIONS::V1::ACCOUNT::1::TEAM::6::INBOX::2::ASSIGNEE::4'
       )
     end
-
-    it 'builds user filter keys using the Redis key naming convention' do
-      expect(described_class.user_mentions_key(account_id, user_id)).to eq(
-        'UNREAD_CONVERSATIONS::V1::ACCOUNT::1::USER::4::MENTIONS'
-      )
-      expect(described_class.user_participating_key(account_id, user_id)).to eq(
-        'UNREAD_CONVERSATIONS::V1::ACCOUNT::1::USER::4::PARTICIPATING'
-      )
-      expect(described_class.user_unattended_key(account_id, user_id)).to eq(
-        'UNREAD_CONVERSATIONS::V1::ACCOUNT::1::USER::4::UNATTENDED'
-      )
-      expect(described_class.user_folder_key(account_id, user_id, 7)).to eq(
-        'UNREAD_CONVERSATIONS::V1::ACCOUNT::1::USER::4::FOLDER::7'
-      )
-    end
   end
 
   describe 'ready markers' do
-    it 'starts with all ready markers missing' do
+    it 'tracks base and assignment readiness independently' do
       expect(described_class.base_ready?(account_id)).to be(false)
       expect(described_class.assignment_ready?(account_id)).to be(false)
-      expect(described_class.filters_ready?(account_id, user_id)).to be(false)
-    end
 
-    it 'tracks base, assignment, and user filter readiness independently' do
       described_class.mark_base_ready!(account_id)
       described_class.mark_assignment_ready!(account_id)
-      described_class.mark_filters_ready!(account_id, user_id)
 
       expect(described_class.base_ready?(account_id)).to be(true)
       expect(described_class.assignment_ready?(account_id)).to be(true)
-      expect(described_class.filters_ready?(account_id, user_id)).to be(true)
       expect(ttl_for('UNREAD_CONVERSATIONS::V1::ACCOUNT::1::READY::BASE')).to be_within(5).of(Conversations::UnreadCounts::READY_TTL)
       expect(ttl_for('UNREAD_CONVERSATIONS::V1::ACCOUNT::1::READY::ASSIGNMENT')).to be_within(5).of(Conversations::UnreadCounts::READY_TTL)
-      expect(ttl_for('UNREAD_CONVERSATIONS::V1::ACCOUNT::1::USER::4::READY::FILTERS')).to be_within(5).of(
-        Conversations::UnreadCounts::READY_TTL
-      )
-    end
-
-    it 'tracks filter invalidation versions independently' do
-      expect(described_class.filter_version_snapshot(account_id, user_id)).to eq(account: 0, user: 0)
-
-      expect(described_class.clear_user_filters!(account_id, user_id)).to be(false)
-
-      expect(described_class.filter_version_snapshot(account_id, user_id)).to eq(account: 0, user: 1)
-      expect(ttl_for(user_filter_version_key)).to be_within(5).of(Conversations::UnreadCounts::SET_TTL)
-
-      expect(described_class.clear_filter_caches!(account_id)).to be(false)
-
-      expect(described_class.filter_version_snapshot(account_id, user_id)).to eq(account: 1, user: 1)
-      expect(ttl_for(account_filter_version_key)).to be_within(5).of(Conversations::UnreadCounts::SET_TTL)
-    end
-
-    it 'marks filter caches ready only when the invalidation version is current' do
-      version_snapshot = described_class.filter_version_snapshot(account_id, user_id)
-
-      expect(described_class.mark_filters_ready_if_current!(account_id, user_id, version_snapshot: version_snapshot)).to be_truthy
-      expect(described_class.filters_ready?(account_id, user_id)).to be(true)
-
-      described_class.clear_user_filters!(account_id, user_id)
-
-      expect(described_class.mark_filters_ready_if_current!(account_id, user_id, version_snapshot: version_snapshot)).to be(false)
-      expect(described_class.filters_ready?(account_id, user_id)).to be(false)
     end
   end
 
@@ -200,94 +150,9 @@ RSpec.describe Conversations::UnreadCounts::Store do
       expect(base_keys.map { |key| ttl_for(key) }).to all(be_within(5).of(Conversations::UnreadCounts::SET_TTL))
     end
 
-    it 'adds, counts, and clears user filter memberships' do
-      described_class.add_filter_memberships(
-        account_id: account_id,
-        user_id: user_id,
-        filters: {
-          mentions: [conversation_id],
-          participating: [conversation_id],
-          unattended: [conversation_id]
-        },
-        folders: { 7 => [conversation_id] }
-      )
-      described_class.mark_filters_ready!(account_id, user_id)
-
-      expect(described_class.counts_for_keys(user_filter_keys)).to eq(
-        described_class.user_mentions_key(account_id, user_id) => 1,
-        described_class.user_participating_key(account_id, user_id) => 1,
-        described_class.user_unattended_key(account_id, user_id) => 1,
-        described_class.user_folder_key(account_id, user_id, 7) => 1
-      )
-      expect(user_filter_keys.map { |key| ttl_for(key) }).to all(be_within(5).of(Conversations::UnreadCounts::SET_TTL))
-
-      expect(described_class.clear_user_filters!(account_id, user_id)).to be(true)
-
-      expect(described_class.filters_ready?(account_id, user_id)).to be(false)
-      expect(described_class.counts_for_keys(user_filter_keys).values).to all(eq(0))
-    end
-
-    it 'preserves the user filter build lock when clearing one user filter cache' do
-      described_class.add_filter_memberships(
-        account_id: account_id,
-        user_id: user_id,
-        filters: {
-          mentions: [conversation_id],
-          participating: [conversation_id],
-          unattended: [conversation_id]
-        },
-        folders: { 7 => [conversation_id] }
-      )
-      described_class.mark_filters_ready!(account_id, user_id)
-      Redis::Alfred.set(user_filter_build_lock_key, 'locked')
-
-      expect(described_class.clear_user_filters!(account_id, user_id)).to be(true)
-
-      expect(Redis::Alfred.exists?(user_filter_build_lock_key)).to be(true)
-      expect(described_class.filters_ready?(account_id, user_id)).to be(false)
-      expect(described_class.counts_for_keys(user_filter_keys).values).to all(eq(0))
-    end
-
-    it 'preserves user filter build locks when clearing all account filter caches' do
-      described_class.add_filter_memberships(
-        account_id: account_id,
-        user_id: user_id,
-        filters: {
-          mentions: [conversation_id],
-          participating: [],
-          unattended: []
-        },
-        folders: {}
-      )
-      described_class.add_filter_memberships(
-        account_id: account_id,
-        user_id: other_user_id,
-        filters: {
-          mentions: [conversation_id],
-          participating: [],
-          unattended: []
-        },
-        folders: {}
-      )
-      described_class.mark_filters_ready!(account_id, user_id)
-      described_class.mark_filters_ready!(account_id, other_user_id)
-      Redis::Alfred.set(user_filter_build_lock_key, 'locked')
-      Redis::Alfred.set(user_filter_build_lock_key(other_user_id), 'locked')
-
-      expect(described_class.clear_filter_caches!(account_id)).to be(true)
-
-      expect(Redis::Alfred.exists?(user_filter_build_lock_key)).to be(true)
-      expect(Redis::Alfred.exists?(user_filter_build_lock_key(other_user_id))).to be(true)
-      expect(described_class.filters_ready?(account_id, user_id)).to be(false)
-      expect(described_class.filters_ready?(account_id, other_user_id)).to be(false)
-      expect(described_class.counts_for_keys([described_class.user_mentions_key(account_id, user_id)]).values).to all(eq(0))
-      expect(described_class.counts_for_keys([described_class.user_mentions_key(account_id, other_user_id)]).values).to all(eq(0))
-    end
-
-    it 'clears account memberships without clearing user filter memberships' do
+    it 'clears all account memberships' do
       described_class.mark_base_ready!(account_id)
       described_class.mark_assignment_ready!(account_id)
-      described_class.mark_filters_ready!(account_id, user_id)
       described_class.add_base_membership(
         account_id: account_id,
         inbox_id: inbox_id,
@@ -303,69 +168,13 @@ RSpec.describe Conversations::UnreadCounts::Store do
         team_id: team_id,
         conversation_id: conversation_id
       )
-      described_class.add_filter_memberships(
-        account_id: account_id,
-        user_id: user_id,
-        filters: {
-          mentions: [conversation_id],
-          participating: [],
-          unattended: []
-        },
-        folders: {}
-      )
-      Redis::Alfred.set(user_filter_build_lock_key, 'locked')
 
       described_class.clear_account!(account_id)
 
       expect(described_class.base_ready?(account_id)).to be(false)
       expect(described_class.assignment_ready?(account_id)).to be(false)
-      expect(described_class.filters_ready?(account_id, user_id)).to be(true)
       expect(described_class.counts_for_keys(base_keys).values).to all(eq(0))
       expect(described_class.counts_for_keys(assignment_keys).values).to all(eq(0))
-      expect(described_class.counts_for_keys([described_class.user_mentions_key(account_id, user_id)]).values).to all(eq(1))
-      expect(Redis::Alfred.exists?(user_filter_build_lock_key)).to be(true)
-    end
-
-    it 'clears all account unread count keys' do
-      described_class.mark_base_ready!(account_id)
-      described_class.mark_assignment_ready!(account_id)
-      described_class.mark_filters_ready!(account_id, user_id)
-      described_class.add_base_membership(
-        account_id: account_id,
-        inbox_id: inbox_id,
-        label_ids: [label_id],
-        team_id: team_id,
-        conversation_id: conversation_id
-      )
-      described_class.add_assignment_membership(
-        account_id: account_id,
-        inbox_id: inbox_id,
-        label_ids: [label_id],
-        assignee_id: user_id,
-        team_id: team_id,
-        conversation_id: conversation_id
-      )
-      described_class.add_filter_memberships(
-        account_id: account_id,
-        user_id: user_id,
-        filters: {
-          mentions: [conversation_id],
-          participating: [],
-          unattended: []
-        },
-        folders: {}
-      )
-      Redis::Alfred.set(user_filter_build_lock_key, 'locked')
-
-      described_class.clear_all_account!(account_id)
-
-      expect(described_class.base_ready?(account_id)).to be(false)
-      expect(described_class.assignment_ready?(account_id)).to be(false)
-      expect(described_class.filters_ready?(account_id, user_id)).to be(false)
-      expect(described_class.counts_for_keys(base_keys).values).to all(eq(0))
-      expect(described_class.counts_for_keys(assignment_keys).values).to all(eq(0))
-      expect(described_class.counts_for_keys([described_class.user_mentions_key(account_id, user_id)]).values).to all(eq(0))
-      expect(Redis::Alfred.exists?(user_filter_build_lock_key)).to be(false)
     end
   end
 
@@ -385,27 +194,6 @@ RSpec.describe Conversations::UnreadCounts::Store do
     ]
   end
 
-  def user_filter_keys(filter_user_id = user_id)
-    [
-      described_class.user_mentions_key(account_id, filter_user_id),
-      described_class.user_participating_key(account_id, filter_user_id),
-      described_class.user_unattended_key(account_id, filter_user_id),
-      described_class.user_folder_key(account_id, filter_user_id, 7)
-    ]
-  end
-
-  def user_filter_build_lock_key(filter_user_id = user_id)
-    format(Redis::Alfred::UNREAD_CONVERSATIONS_USER_FILTERS_BUILD_LOCK, account_id: account_id, user_id: filter_user_id)
-  end
-
-  def account_filter_version_key
-    format(Redis::Alfred::UNREAD_CONVERSATIONS_FILTERS_VERSION, account_id: account_id)
-  end
-
-  def user_filter_version_key(filter_user_id = user_id)
-    format(Redis::Alfred::UNREAD_CONVERSATIONS_USER_FILTERS_VERSION, account_id: account_id, user_id: filter_user_id)
-  end
-
   def ttl_for(key)
     Redis::Alfred.ttl(key)
   end
diff --git a/spec/services/conversations/unread_counts/user_filter_notifier_spec.rb b/spec/services/conversations/unread_counts/user_filter_notifier_spec.rb
deleted file mode 100644
index 1d898b103..000000000
--- a/spec/services/conversations/unread_counts/user_filter_notifier_spec.rb
+++ /dev/null
@@ -1,37 +0,0 @@
-require 'rails_helper'
-
-RSpec.describe Conversations::UnreadCounts::UserFilterNotifier do
-  let(:account) { create(:account) }
-  let(:user) { create(:user, account: account) }
-  let(:store) { Conversations::UnreadCounts::Store }
-
-  after do
-    store.clear_all_account!(account.id)
-  end
-
-  it 'clears the user filter cache and dispatches an unread count refresh event' do
-    account.enable_features!(:conversation_unread_counts)
-    store.mark_filters_ready!(account.id, user.id)
-    allow(Rails.configuration.dispatcher).to receive(:dispatch)
-
-    described_class.new(account: account, user: user).perform
-
-    expect(store.filters_ready?(account.id, user.id)).to be(false)
-    expect(Rails.configuration.dispatcher).to have_received(:dispatch).with(
-      'conversation.unread_count_changed',
-      kind_of(Time),
-      account: account,
-      user: user
-    )
-  end
-
-  it 'does nothing when conversation unread counts are disabled' do
-    store.mark_filters_ready!(account.id, user.id)
-    allow(Rails.configuration.dispatcher).to receive(:dispatch)
-
-    described_class.new(account: account, user: user).perform
-
-    expect(store.filters_ready?(account.id, user.id)).to be(true)
-    expect(Rails.configuration.dispatcher).not_to have_received(:dispatch)
-  end
-end

From 5ce6e00730d6b0f0ec6eb1b6c68178b2cfdd2078 Mon Sep 17 00:00:00 2001
From: Sony Mathew <2040199+sony-mathew@users.noreply.github.com>
Date: Wed, 17 Jun 2026 18:06:42 +0530
Subject: [PATCH 2/2] Bump version to 4.15.1

---
 VERSION_CW     | 2 +-
 config/app.yml | 2 +-
 package.json   | 2 +-
 3 files changed, 3 insertions(+), 3 deletions(-)

diff --git a/VERSION_CW b/VERSION_CW
index 5c517bf11..fb0557132 100644
--- a/VERSION_CW
+++ b/VERSION_CW
@@ -1 +1 @@
-4.15.0
+4.15.1
diff --git a/config/app.yml b/config/app.yml
index c2c192018..a55b621f6 100644
--- a/config/app.yml
+++ b/config/app.yml
@@ -1,5 +1,5 @@
 shared: &shared
-  version: '4.15.0'
+  version: '4.15.1'
 
 development:
   <<: *shared
diff --git a/package.json b/package.json
index b8ab60839..65dd48d27 100644
--- a/package.json
+++ b/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@chatwoot/chatwoot",
-  "version": "4.15.0",
+  "version": "4.15.1",
   "license": "MIT",
   "scripts": {
     "eslint": "eslint app/**/*.{js,vue}",